B08 Attachment 0018 - PWS Annex B - Supply PRS.docx

PWS Annex B - Supply Performance Requirement Standards (PRS)

SUPPLY AND SERVICES – GENERAL

INSTALLATION SUPPLY SUPPORT ACTIVITY (RETAIL SUPPLY SVCS)

5.19.1 Maintain a file of customer signature cards for supported units/activities.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained IAW local directives, AR 710-2, and AR 710-4.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

5.19.1 Maintain a voucher register for Found on Installation (FOI) items.

Timeliness: Document numbers assigned from the voucher register the same day the FOI is discovered.

Quality: Register maintained IAW local directives, AR 710-2, AR 710-4 and DA PAM 710-2-2.

Random sampling

Lot: The number of document numbers assigned from the register at the time of surveillance.

AQL: 90%

5.19.1 Process DLADS withdrawal documents.

Timeliness: DLADS withdrawals processed the same day received.

Quality: Register maintained IAW local directives, AR 710-2, AR 710-4 and DA PAM 710-2-2.

Random sampling

Lot: The number of DLADS withdrawal documents processed at the time of surveillance.

AQL: 90%

5.19.1 Perform inventory adjustment functions for annual, cyclic, and special (sensitive items and weapons) inventories, and location surveys.

Timeliness: IAR’s processed within 2 days of notification of requirement.

Quality: IAR’s processed IAW AR 710-4, AR 735-5, and local directives.

Random sampling

Lot: The number of IAR’s processed at the time of surveillance.

AQL: 90%

5.19.1 Screen turn-in documents for redirect to DLADS.

Timeliness: Turn-in documents screened within 1 business day.

Quality: Turn-in documents processed IAW DA PAM 710-2-2, AR 710-4 and local directives.

Random sampling

Lot: The number of documents processed at the time of surveillance.

AQL: 90 %

5.19.1 Process warehouse denials.

Timeliness: Warehouse denials processed within 1 business day.

Quality: Warehouse denials processed IAW AR 710-2, AR 710-4, GCSS-A manuals, ADSM-18-L1Y-AJT-ZZZ-EM, and local directives.

Random sampling

Lot: The number of warehouse denials processed at the time of surveillance.

5.19.1 Report excess CL VII vehicles, trailers and construction equipment.

Timeliness: Excess CL VII items reported within 1 business day of report of excess.

Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received IAW GCSS-A Manual ADSM-18-LIY-AJT-ZZZ-EM.

Surveillance activity checklist

Lot: Inspect all CL VII items reported at the time of surveillance.

AQL 90%

5.19.1 Prepare a Supply Discrepancy Report (SDR) SF 364, for discrepancies of shortage, damages, or overages of shipments received.

Timeliness: SDRs prepared and processed within 3 business days after discovery of damages or discrepancies.

Quality: SDRs prepared IAW DA PAM 25-30 and local directives.

Random sampling

Lot: The number of SDRs processed at the time of surveillance.

5.19.1 Perform causative research and annual, cyclic, and special (sensitive items and weapons) inventories and location surveys.

Timeliness: Causative research completed within 2 days of notification of requirement.

Quality: Causative research conducted IAW AR 710-2, AR 710-4, AR 735-5, and local directives.

Random sampling

Lot: The number of Causative research processed at the time of surveillance.

5.19.3 Process receipt documents.

Timeliness: Shipments received, inspected and inventoried daily.

Quality: Receipt documents processed IAW DA PAM 25-30, AR 710-2, AR 710-4, and local directives.

Random sampling

Lot: The number of receipt documents processed at the time of surveillance.

AQL: 90%

5.19.3 Process Central Receiving Point (CRP) receipts.

Timeliness: Receipt documents processed within 1 business day.

Quality: Turn-in documents processed IAW DA PAM 710-2-2, AR 710-4, and local directives.

Random sampling

Lot: The number of receipts processed at the time of surveillance.

AQL: 90%

5.19.3 Maintain customer signature cards, DA form 1687 for issues from the CRP.

Timeliness: Signature cards updated within 10 business days of expiration.

Quality: Signature cards maintained IAW AR 710-2, AR 710-4, and local directives.

Surveillance activity checklist

Lot: Inspect all signature cards maintained at the time of surveillance.

AQL: 99%

5.19.3 Notify customer upon receipt of “Push Shipments” that items are ready for pick up.

Timeliness: Customer notified within 1 business day.

Quality: Push shipments annotated in a logbook with the date received, unit/activity recipient name, and phone number, date contacted IAW AR 710-2, and AR 710-4.

Random sampling

Lot: The number of push shipments annotated in the logbook at the time of surveillance.

AQL: 90%

5.19.4 Operate and maintain the FEDEX PowerShip 2 system.

Timeliness: Express Packages prepared and processed within 2 business days of receipt.

Quality: Turn-in documents processed IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of Express Packages shipped at the time of surveillance.

AQL: 90%

5.19.4 Maintain a logbook recording FEDEX tracking numbers.

Timeliness: Tracking numbers recorded daily in the logbook.

Quality: Tracking numbers maintained in the logbook IAW DA PAM 710-2-2, AR 710-4, and local directives.

Random sampling

Lot: The number of FEDEX tracking numbers logged at the time of surveillance.

AQL: 90%

5.19.4 Maintain source document files for FEDEX documentation.

Timeliness: Documents filed with no more than a 2-day backlog.

Quality: Documents filed IAW AR 710-2, AR 710-4, and local directives.

Random sampling

Lot: The number of documents filed on the day of surveillance.

AQL: 90%

5.19.4 Submit daily summary transmittal and keep on file for verifying FEDEX billing invoices.

Timeliness: Transmittals submitted daily.

Quality: Summary transmittals submitted IAW FEDEX PowerShip instructions.

Random sampling

Lot: The number of transmittals processed on the day of surveillance.

5.19.5 Perform a monthly Arms Room inventory.

Timeliness: Arms Room inventory completed by the end of the last business day of the month.

Quality: Conduct inventory of all CCI and sensitive equipment IAW AR DA PAM 710-2-2, AR 190-11, AR 710-2, AR 710-4, and AR 735-5.

Surveillance activity checklist

Lot: Inspect all items listed on the most recent inventory at the time of surveillance.

AQL: 100%

5.19.5 Process turn-ins for small arms.

Timeliness: Turn-ins of small arms processed, and excess reported within 4 duty hours of receipt.

Quality: Turn-ins of small arms processed IAW AR 710-2, AR 710-4, and local directives.

Surveillance activity checklist

Lot: Inspect all small arms turn-in documents processed at the time of surveillance.

AQL: 100%

5.19.5 Receive sensitive/special controlled items (i.e. rifles, carbines, machine guns, pistols, fire control equipment, missile training equipment, night vision goggles, devices, and unclassified/classified COMSEC material).

Timeliness: Receipts processed the same day items are received.

Quality: Receipt documents processed IAW AR 710-2, AR 710-4, AR 190-11, and local directives.

Surveillance activity report.

Lot: Inspect all sensitive/special controlled item receipt documents processed at the time of surveillance.

AQL: 100%

5.19.5 Provide Packing and Crating services of shipments of weapons and COMSEC items.

Timeliness: Turn-in items packaged within 1 business day

Quality: Turn-in items packaged IAW DA PAM 710-2-2, AR 710-4, and local directives.

Random sampling

Lot: The number of documents processed at the time of surveillance.

AQL: 100%

5.19.5 Ensure that serial numbers for sensitive items are recorded on turn-in documents.

Timeliness: Turn-in documents screened within 1 business day.

Quality: Turn-in documents processed IAW ADSM-18-LIY-AJT-ZZZ-EM and local directives.

Random sampling

Lot: The number of sensitive item turn-ins processed at the time of surveillance.

AQL: 100%

5.19.5 Provide Packing and Crating services.

Timeliness: Shipments processed within 2 business days of receiving shipping instructions.

Quality: Shipments processed IAW instructions received from the NICP.

Random sampling

Lot: The number of shipment documents processed on the day of surveillance.

AQL: 90%

5.19.5 Process turn-in documents.

Timeliness: Turn-in documents processed within 1 business day of receipt.

Quality: Turn-in documents processed IAW AR 710-2, AR 710-4, DA PAM 710-2-2, and local directives.

Random sampling

Lot: The number of turn-in documents processed on the day of surveillance.

5.19.6 Perform care of supply in storage (COSIS).

Timeliness: Perform required inspections that identify discrepant packaging within the required cyclic times or by the Stock Readiness Program.

Quality: IAW Stock Readiness Program Business Rules, AR 710-2, AR 710-4, AR 740-3, DA PAM 700-32, DODM 4140.27, MIL-STD-2073-1, and local directives.

Random sampling

Lot: Number of COSIS inspections performed within the established timeframes.

AQL: 95%

5.19.6.1 Determine crating and packaging requirements for storage.

Timeliness: Determination made the same day received.

Quality: Determination made IAW Stock Readiness Program Business Rules, AR 740-3, 2 MIL-STD-2073-1, DA PAM 700-32, and local directives.

Random sampling

Lot: The number of determinations completed documents at the time of surveillance.

AQL: 90%

5.19.6.1 Package turn-ins for redirect to DLADS or to depot.

Timeliness: Turn-in items packaged within 1 business day.

Quality: Turn-in items packaged IAW MIL-STD-2073-1, DA PAM 700-32, AR 740-3, and local directives.

Random sampling

Lot: The number of documents processed at the time of surveillance.

AQL: 90%

5.19.8 Perform repairs and scheduled preventive maintenance on Supply Division’s forklift fleet and associated equipment.

Timeliness: Repairs and scheduled preventive maintenance actions performed daily.

Quality: Repairs and scheduled preventive maintenance actions performed IAW local SOPs.

Random sampling

Lot: The number of PM actions performed at the time of surveillance.

5.19.8 Prepare and process DA form 2407 (work orders) for vehicle/equipment repair.

Timeliness: DA form 2407’s prepared for vehicles and equipment by COB next business day.

Quality: DA form 2407’s prepared for vehicles and equipment IAW AR 710-2, and AR 710-4.

Random sampling

Lot: The number of DA 2407’s processed at the time of surveillance.

5.19.8 Report excess CL VII vehicles, trailers and construction equipment.

Timeliness: Excess CL VII items reported within 1 business day of report of excess.

Quality: Excess CL VII items reported and kept in a suspense file until disposition instructions are received IAW LIS Manual ADSM-18-LIY-AJT-ZZZ-EM.

Surveillance activity checklist

Lot: Inspect all CL VII items reported at the time of surveillance.

AQL 90%

Hazardous Material Control Point (HMCP)

5.20.1 Process HAZMAT received at the ISSA through GCSS-Army and manage in the Army’s Material Management System, Enterprise Environmental & Safety Occupational Health-Management Information System (EESOH-MIS).

Timeliness: Process and label HAZMAT through EESOH-MIS immediately upon receipt

Quality: The number of SDS printed at the time of surveillance. AR 200-1, TM 38-410 Random sampling

Lot: Percentage HAZMAT items labeled upon receipt: 100-95% green, <95% -90% amber, <90% -80% red, <80% black

5.20.3 Process turn-ins for stock that shelf life has expired or became unserviceable in storage.

Timeliness: Process turn-in within 1 business day of identification of items for turn-in.

Quality: Turn-in processed to evacuate items identifies.

Random sampling

Lot: The number of items found in warehouse that should have been turned in.

AQL: 90%

5.20.4 Issue items to customers from stock.

Timeliness: Issue items within with-in 1 business day of receipt.

Quality: Ensure items are documented and customer signs receipt.

Random sampling

Lot: The number of lines issued within 1 business day.

AQL: 90%

5.20.4 Process request for stock and for customer immediate use.

Timeliness: Process request within 1 business day or items reaching reorder point in warehouse.

Quality: Request processed thru approving authority to obtain funding approval to requisition within 1 business day of request or items reaching reorder point.

Random sampling

Lot: The number of requisitions processed within 1 business day.

AQL: 90%

5.20.5 Print Safety Data Sheet (SDS) and attach to each individual MRO for HAZMAT.

Timeliness: SDS produced and attached daily.

Quality: SDS printed and attached to MRO’s IAW directive IAW AR 710-4.

Random sampling

Lot: The number of SDS printed and attached at the time of surveillance.