Attachment L-2 Past Performance Questionaire Form 3-5-2025.docx

Center Operations and Maintenance Services

SIR 692M15-24-R-00010

ATTACHMENT L-2 PAST PERFORMANCE EVALUATION SURVEY

INSTRUCTIONS TO OFFERORS SENDING REFERENCE SURVEY FORMS:

Part I must be completed by the Offeror (the firm requesting the reference) prior to issuing the surveys. The Offeror must send the surveys for relevant projects with performance that was ongoing or completed within five (5) years of the SIR closing date. The Offeror must send the surveys to the individuals who will provide the reference. For Government contracts, send to the Contracting Officer (CO), Contracting Officer’s Representative (COR), or Project Manager. For state, municipal, and commercial references, send to personnel with duties similar to those for Government contracts. It is the responsibility of the Offeror to follow-up and encourage references to submit the survey. The completed survey must be submitted via e-mail directly from the person providing the reference, not from the Offeror as part of the Offeror’s proposal.

INSTRUCTIONS TO PERSON PROVIDING REFERENCE:

In order to assess potential vendors under the Federal Aviation Administration’s (FAA) Center Operations and Maintenance Services competition, the FAA Contracting Office is obtaining past performance information with respect to each Offeror. As a reference for work performed by the firm identified in Part I of this survey, your candid response will assist in the evaluation process. Please complete Part II of the survey as thoroughly as possible and submit to sarah.e.mccarty@faa.gov no later than 4:00 PM Eastern Time on 18 June 2025. The subject line in the submission e-mail must clearly indicate: COMS Past Performance Evaluation Survey Submission for <Company Name> and the message must originate from the reference’s government (federal, state, municipal) or commercial e-mail system.

In addition to this survey, you may receive a follow-up phone call or e-mail to confirm or clarify information. This is a major FAA acquisition and your input into this evaluation is greatly appreciated. If you have questions regarding this survey or require assistance, please submit inquiries to: sarah.e.mccarty@faa.gov.

Sincerely, Sarah McCarty Contracting Officer Federal Aviation Administration

ATTACHMENT L-2 PAST PERFORMANCE EVALUATION SURVEY

PART I (TO BE COMPLETED BY OFFEROR REQUESTING THE REFERENCE)

A. OFFEROR INFORMATION

Offeror Name:

Offeror Address:

B. CONTRACT IDENTIFICATIONOFFEROR COMPLETE

Project Title:

Contract Number:

Agency/Customer:

Agency/Customer POC Name:

Agency/Customer POC Email:

Contract/Order/Subcontract/Other:

PART II (TO BE COMPLETED BY RESPONDENT)

Please answer each of the following questions with a rating that is based on objective measurable performance indicators to the maximum extent possible. Provide commentary to support all Outstanding and Unsatisfactory ratings on the last page.

Assign each area a rating of Outstanding (O), Good (G), Satisfactory (S), and Unsatisfactory (U). Use the attached Rating Guidelines which is provided as Exhibit 1 as guidance in making these evaluations. Enter the appropriate rating for each Category number.

A. IDENTIFICATION OF RESPONDENT

Name:

Title:

Phone:

Address:

Email:

B. EVALUATION

QUALITY OF SERVICE:

TIMELINESS OF PERFORMANCE:

COST CONTROL:

PROGRAM MANAGEMENT:

CUSTOMER RELATIONSHIP:

OVERALL CUSTOMER SATISFACTION:

a. Contractor Management Personnel

b. Contractor Onsite Facility Personnel

ADDITIONAL COMMENTS, including support for all Outstanding and Unsatisfactory ratings:

Exhibit 1: Rating Guidelines Use the following definitions in your assessment of contractor performance.