Attachment J-3 Aviation Maintenance and Support Services PWS_12AUG24.pdf

PERFORMANCE WORK STATEMENT (PWS)

Federal Bureau of Investigation

Aviation Maintenance and Support Services for the

Critical Incident Response Group (CIRG)

Performance Work Statement

12 AUG 2024

TABLE OF CONTENTS:

SECTION 1 – GENERAL INFORMATION

1.1 Description of Services/Introduction

1.2 Background & Mission

1.3 Objectives & Expectations

SECTION 2 – SCOPE OF WORK

Table 1: Assigned CIRG Aircraft and Locations

SECTION 3 – STANDARDS & REGULATIONS

SECTION 4 – TRANSITION

4.1 Transition Phase-In

4.2 Transition Phase-Out

SECTION 5 – ADMINISTRATIVE INFORMATION

5.1 General

5.2 Facility Access

5.3 Hours of Operations

5.4 Disruption to Facility Occupants

5.5 Housekeeping

5.6 Distinctive Attire and Safety Apparel

5.7 Forms

5.8 Document Support

5.9 Safety

5.10 Security

SECTION 6 – GOVERNMENT FURNISHED PROPERTY

6.1 Equipment, Material, and Space

6.2 Facility Storage Space

6.3 Technical Publications

6.4 Government Furnished Data

6.5 Automated Aviation Maintenance, Repair, and Overhaul System

6.6 Automated Flight Tracking System

SECTION 7 – CONTRACTOR FURNISHED PROPERTY

SECTION 8 – DIRECTION AUTHORITY

8.1 Domestic Operations

8.2 Foreign Operations

SECTION 9 – ADMINISTRATIVE REQUIREMENTS

9.1 Main Operating Site

9.2 Air Base Operating Sites

9.3 Work Sites

9.3.a Work Site Location and Services 9.3.b Work Sites Other

9.4 Travel

9.5 Availability

9.6 Flexibility

9.7 Maintenance Area Security

9.8 Emergency or Contingency Maintenance Support

9.9 Off-Duty Recall System

9.10 Recruitment and Retention

9.11 Contractor Employee Training

9.11.1 Specialized Maintenance Training

9.11.2 Routine (On-Site) Maintenance Training

9.12 Contractor Personnel Training and Certification Records

SECTION 10 – SPECIFIC REQUIREMENTS

10.1 Program Management

10.1.1 Program Management Objectives

10.1.2 Operations Program

10.1.3 Safety Management System

10.1.3.1 General

10.1.3.2 Schedule of Inspections

10.1.3.3 Documentation and Reports

10.1.4 Contractor’s Performance Review

10.1.5 Administrative and Technical Publication Library

10.1.5.1 Specialized Technical Drawings and Illustrations

10.1.5.2 Government Ownership

10.1.6 Documentation Support

10.1.6.1 General

10.1.6.2 Maintenance Data Collection and Reporting

10.1.6.3 Aircraft Records Management

10.1.6.4 Forms

10.1.6.5 Quality Inspection

10.1.6.6 Aircraft Inventory

10.1.6.7 Stamping & Other Identification

10.1.6.8 Technical Data, Drawings, and Illustrations

10.1.6.9 Newly Acquired Aircraft

10.1.6.10 Aircraft Weight and Balance Control

10.1.6.11 Aircraft Configuration Management

10.1.6.12 Flight Operations Quality Assurance (FOQA)

10.2 Aircraft Maintenance Program

10.2.1 Aircraft Maintenance Program Objectives

10.2.2 Aircraft Maintenance Standards

10.2.3 Aircraft Support

10.2.4 Aircraft Maintenance and Inspection

10.2.4.1 Scheduled Maintenance

10.2.4.2 Unscheduled Maintenance

10.2.4.3 Fleet Management and Production Control

10.2.5 Aircraft Special Inspection Support

10.2.6 Overhaul and Repair Support

10.2.6.1 Overhaul and Repair Support Planning and Scheduling

10.2.7 Aircraft Battery Maintenance Support

10.2.8 Sheet Metal Support

10.2.9 Welding and Fabrication Support

10.2.10 Avionics and Specialized Mission Equipment Support

10.2.10.1 Special Mission Equipment Support

10.2.11 Aircraft Ground Handling and Operations Support

10.2.12 Ground Support Equipment (GSE) Maintenance Support

10.2.13 Aircraft Servicing Support

10.2.14 Preservation/De-preservation Support

10.2.15 Foreign Object Damage (FOD) Control Support

10.2.16 Aircraft Tool Control Support

10.2.17 Precision Measurement Equipment Calibration and Certification

10.2.18 Aircraft Maintenance Testing Support

10.2.18.1 Maintenance Operational Check (MOC)

10.2.18.2 Maintenance Testing Support

10.2.19 FAA Systems and Structural Engineering and Technical Support

10.2.20 Aircraft and Equipment Recovery and Transport Support

10.2.21 Operational Surge Support

10.2.22 Aircraft Enhancements

10.3 Flight Program

10.3.1 Training and Mission Support

10.3.1.1 Training Support

10.3.1.1.1 Training Schedules

10.3.1.1.2 Training Documentation and Records

10.3.1.1.3 Training Standards

10.3.1.1.4 Training Facilities

10.3.1.1.5 Training Equipment

10.3.1.1.6 Training Courses

10.3.1.1.7 Specialized Training Courses

10.3.1.2 Mission Support

10.3.1.2.1 Aircraft

10.3.1.2.2 Operational Support

10.3.1.2.3 Flight Instructor Pilots

10.3.1.2.4 Pilot Equipment and Material Support

10.3.1.2.5 Passport and Visa Support

10.4 Administrative Program

10.4.1 Administrative Program Objectives

10.4.2 General

10.4.3 Inventory Management Support

10.4.4 Acquisition Support

10.4.5 Accounting Support

10.4.6 Office Support

10.4.7 Aviation Communication Center (ACC) Support

10.4.8 Information Technology Support

10.4.9 Industrial and Environmental Health and Safety (IEH&S) Support

10.4.9.1 General

10.4.9.2 Safety

10.4.9.3 Hazardous Material Control Support

10.4.9.3.1 Hazardous Communication

10.4.9.3.2 Permits and Certificates

10.4.9.3.3 Hazardous Waste Transportation

10.4.9.3.4 Hazardous Waste Storage

10.4.9.3.5 Hazardous Waste Disposal

10.4.9.3.6 Hazardous Waste Inspection/Audits

10.4.9.3.7 Hazardous Waste Recordkeeping

10.4.9.4 IEH&S Training

10.4.10 Recycling Support

SECTION 11 – REPORTS (DELIVERABLES)

11.1 Administrative

11.2 Training

11.3 IEH&S

11.4 Maintenance Reports

SECTION 12 – CONTRACTOR PERSONNEL

12.1 General

12.1.1 Operational Support Pilot/s and Instructor/s Approval

12.1.2 Personnel Substitution

12.1.3 Qualifications Waiver

12.1.4 Personnel Removal

12.2 Key Personnel

12.3 Specific Qualifications

12.3.1 Lead Aircraft Technician – A&P with Inspection Authorization (Rotary & Fixed)

12.3.2 Aircraft Technician – A&P (Rotary & Fixed)

12.3.2.1 Crew Chief

12.3.3 Inventory Specialist

12.3.4 Program Manager

12.3.5 Aircraft Quality Control Manager

12.3.6 Aircraft Maintenance Manager

12.3.7 Flight Program Lead Pilot

12.3.8 Flight Instructor Pilots

12.3.9 Operational Support Pilots

12.3.10 IEHS&S Manager

12.3.11 System Administrator

APPENDIX A

Definitions

APPENDIX B

Abbreviations / Acronyms

PART 1

GENERAL INFORMATION

1. GENERAL

This is a non-personal service contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.)

Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction

The Critical Incident Support Group (CIRG) provides aviation resources to meet the mission and priorities of the Federal Bureau of Investigation (FBI) anytime, anywhere. As such, CIRG requires full scope fixed and rotary wing aviation support to include aircraft maintenance and support personnel to provide field level maintenance and back shop support functions as required. Contractor personnel shall provide complete maintenance, backshop, special mission equipment, operational, training, and administrative support to meet the FBI mission requirements as outlined and referenced in the Performance Work Statement (PWS).

1.2 Background & Mission

The primary goal of the FBI Aviation Program is to provide a safe and effective aviation capability to support all aspects of FBI investigative, intelligence-gathering, and law enforcement (LE) operations. To accomplish these inherently governmental functions in an efficient manner, the FBI operates within the National Airspace System (NAS) under the authorities for Public Aircraft Operations (PAO) outlined in 49 USC Sections 40102(a) 41(A) and (B). These missions are supported through a comprehensive fleet of over 100 special mission aircraft comprised of both fixed and rotary wing. Current aircraft include but are not limited to Bell Helicopters (Bell 429), Sikorsky UH60M, Cessna fixed wing aircraft (Cessna 182T, 206H, Caravan 208B), Pilatus PC-12 NGX, Beechcraft King Air 350, and Gulfstream G550. While the larger aircraft and rotary fleet are operated in the Northern Virginia area, there are an additional 13 air base locations across the United States, to include Alaska, Hawaii, and Puerto Rico.

1.3 Objectives & Expectations

The primary objective of this PWS is to provide FBI CIRG with aircraft maintenance and special mission system support towards the full range of aviation operations, maintenance, training, safety, and administrative support necessary to sustain the FBI aircraft fleet in a safe, reliable, and full mission capable condition. The Contractor shall provide pilot services, training, special operations, and program management support as required. Contractor shall maintain an FAA issued Part 145 Repair Station certificate for aviation maintenance support programs.

The Contractor shall provide field level aircraft maintenance comprised of inspections, servicing, handling, preventative and corrective maintenance, remove and replace operations, backshop maintenance, and other maintenance support as required. All maintenance described in this PWS will be accomplished in accordance with FAA rules and regulations and FBI Aviation Policy Guide. As a PAO, the contractor shall refer to Title 14 CFR Part 21; FAA AC 91-91, “Maintaining Public Aircraft” for guidance on proven maintenance practices for PAOs.

The Contractor will deliver mission qualified personnel capable of meeting CIRG’s requirement to provide safe and reliable aircraft to support the FBI mission. The Contractor shall establish a positive working relationship with the CIRG aviation program leadership to deliver the highest quality of service;

work closely with all government entities and air base coordinators, to include all other contractor’s toward improving the quality of programs and services provided to customers. The Contractor will support a 24-hour a day, 7-day a week, 365 days a year (24/7/365), no fail, high expectation requirement.

The Contractor shall manage and maintain mission ready aircraft and special mission equipment to meet CIRG’s aviation mission requirements. This includes all equipment and tools, government provided and not government provided, to meet the CIRG requirement.

The Contractor shall strive for constant improvement and innovation in aircraft maintenance processes and procedures. Identify and apply best practices to reduce business expenses and improve customer satisfaction. The success of the PWS is dependent upon a partnership and open communication between the Government and the Contractor. The Contractor shall establish a quality-focused multifunctional team fulfilling the requirements necessary to support this PWS.

The Contractor is highly encouraged to recommend studies or initiatives to identify innovative ways to streamline processes and eliminate waste and or cost avoidance in all technical areas, including seeking waivers to specific maintenance requirements or government directives that impede maintenance production and mission generation.

The Contractor shall integrate and coordinate all activity needed to execute this requirement, included the timeliness, completeness and quality of problem identification, corrective actions plan, proposal submittals, timely identification of issues in controversy, effective/responsive management, customer satisfaction, and professional and ethical behavior of the Contractor management personnel.

2. SCOPE OF WORK

This is a 24/7/365 world-class aviation support and aircraft maintenance service requirement supported by the contractor.

The contractor shall provide field level maintenance and special mission equipment support for all aircraft listed in each individual Task Order, which can include any aircraft platform identified in PWS. The Contractor is responsible for field level aircraft and special mission equipment maintenance, comprised of inspections, servicing, handling, preventive maintenance, corrective actions, component removal/replacement, back shop maintenance, and other maintenance and/or operational support as required. The Government reserves the right to incorporate additional maintenance support into a Task Order via bilateral modification, including maintenance of other/new aircraft, as well as on- and off-equipment maintenance to support evolving missions.

Unless explicitly stated in the remainder of this PWS, the Contractor is solely responsible to provide all employee(s) company required services, uniforms and additional services (i.e., dry cleaning, tailoring), administrative supplies/services, individual office equipment (e.g., copiers, facsimile machines, shredders, scanners, refrigerators, ice machines (for human consumption)), personal use microwave ovens/appliances, Personal Protective Equipment (PPE) and materials (including safety shoes), Cardiopulmonary Resuscitation (CPR) equipment, first aid kits, blood pathogen and First Aid training In Accordance With (IAW) Occupational Safety Health Administration (OSHA) standards, medical/respirator physicals (including drug testing), hearing tests, personal communication media, and employee personal exposure monitoring. The contractor shall provide all requirements in this PWS except for those items or services specifically stated throughout the PWS as government furnished IAW Federal

Acquisition Regulation (FAR) Clause (52.245-1/52.245-2) and all associated technical exhibits. This may include but is not limited to government facilities, hangars, utilities, facility repairs, etc.

The Government may direct the Contractor to make changes to incorporate additional requirements, including maintenance of reassigned or new make, model, or type aircraft, via a contractual modification.

Additionally, the number of aircraft at each air base location may vary based on mission requirements.

Current assigned aircraft and home air base location are shown in Table 1. Some locations may change based on future requirements and hangar availability. Any changes outside of section 9.3 will be coordinated and approved through contract modification.

TABLE 1: 36 Assigned CIRG Aircraft and Locations

Aircraft Make/Model/Type Total Aircraft Inventory

Location Contract Support

Bell 429 5 Stafford, Virginia Immediate Sikorsky UH60M 6 Stafford, Virginia Immediate Gulfstream G550 2 Manassas, Virginia Immediate Beechcraft King Air 350 3 Manassas, Virginia Immediate Pilatus PC-12 NGX 1 Manassas, Virginia Immediate Cessna 182, 206, 208 7 (may add PC-12) Manassas, Virginia Immediate Cessna 182, 206, 208 7 (may add PC-12) Lakehurst, New Jersey Immediate Cessna 182, 206, 208 7 (may add PC-12) Point Mugu, California Immediate Cessna 182, 206, 208 7 (may add PC-12) Atlanta, Georgia Immediate Cessna 182, 206, 208 7 (may add PC-12) Denver, Colorado Immediate Cessna 182, 206, 208 7 (may add PC-12) Chicago, Illinois Immediate Cessna 182, 206, 208 7 (may add PC-12) Boston, Massachusetts Future Contract Mod Cessna 182, 206, 208 5 (may add PC-12) Miami, Florida Future Contract Mod Cessna 182, 206, 208 5 (may add PC-12) Dallas, Texas Future Contract Mod Cessna 182, 206, 208 3 (may add PC-12) Phoenix, Arizona Future Contract Mod Cessna 182, 206, 208 3 (may add PC-12) Seattle, Washington Future Contract Mod Cessna 182, 206, 208 3 (may add PC-12) Anchorage, Alaska Future Contract Mod Cessna 182, 206, 208 3 (may add PC-12) Honolulu, Hawaii Future Contract Mod

IAW FBI policy and applicable aircraft technical data, the Contractor shall perform all field level and special mission equipment maintenance and servicing for CIRG assigned aircraft.

The contractor shall establish a partnership/teamwork approach with the Contracting Officer, Contracting Officers Representative (COR), operations personnel, other applicable contractors and CIRG customers.

The CO is the only individual with the authority to enter into and modify Government contracts. If the Contractor receives communications that are perceived to be directive in nature from any other entity, the Contractor shall notify the CO immediately and prior to implementation.

3. STANDARDS AND REGULATIONS

The Contractor shall comply with all applicable Federal laws, codes, regulations, policies, and procedures in the performance of this requirement. The Contractor shall perform all work and maintain conformance with all standards, regulations, codes, policies, and procedures applicable to the requirements stated herein to include, but not limited to the following:

• Code of Federal Regulations, Title 14: Aeronautics and Space

• Code of Federal Regulations, Title 41: Public Contracts and Property Management o Part 102: Federal Management Regulation (FMR)

• Federal Aviation Administration (FAA) Regulations & Policies o Advisory Circulars (ACs)

AC 00-1.1B

AC 91-91

• FBI Aviation Policy Guide

• Federal Acquisition Regulations (FAR)

• International Convention Aviation Organization (ICAO)

• Joint Federal Travel Regulations

• Occupational Safety and Health Administration (OSHA)

• Office of Management and Budget (OMB) Circular A-126

4. TRANSITION

The Contractor shall address transition of all services defined in this contract with minimal cost and without impacting operational availability. The Contractor shall include the specific requirements of this contract section. The transition plan of the successful offeror shall be incorporated into the contract.

4.1 Transition Phase-In

The Contractor proposal shall include a plan for assuming 100 percent responsibility for services required in performance of this contract. The plan shall include a timeline for completion of all phase-in activities using 30-day completion intervals, with total completion within 120 days. Transition is an integral part of contract start up. The intent of providing 120 days for transition is to provide additional time for analysis of the program and databases currently in use. Transitioning of employees to the new contract should be completed in the first 30-45 days. The plan for transition it shall include, but is not limited to:

• Management of Phase-In Activities

• Initial Manning Levels and Timeline to achieve Full Manning Level

• Development and Dissemination of Operational Instructions, Procedures, and Control Directives

• Prevention of Disrupting Work and Operations in Progress

• List and review Government Furnished Property, Material, Equipment and Data o To include aircraft parts, consumables, tooling, and ground support equipment applicable at each work site location.

• List and review Government Furnished Information o To include databases, manuals, subscriptions, CMP, and CAMP.

• Manage and maintain the Maintenance, Repair and Overhaul (MRO) automated computerized system, without disruption of operations.

• Obtain FAA Part 145 Repair Station Certificate

The Contractor shall conduct a 100 percent transition-in inventory at all contract performance locations, to be conducted jointly with the Government within the first 120 days of contract start date. Any discrepancies in inventories will be handled on a case-by-case basis on the value of the items that are not found in the inventories.

The Contractor shall conduct an in-depth analysis of the Government provided inventory and make required changes to maximize the efficiency and cost effectiveness of the inventory with particular emphasis placed on; reducing excess, eliminating unnecessary repair actions that create an overstock condition, improving repair/replenishment pipelines and reducing overall material costs. The Contractor shall conduct an analysis of the Government MRO and recommend changes to maximize utilization.

MRO work processes shall be reviewed throughout program areas to enhance understanding and functionality. The Contractor shall develop and create any new reports identified by this requirement. In the event enhancements to the MRO are identified or additional modules are necessary, the Contractor shall provide the Contracting Officer and the COR with a cost proposal identifying cost savings and work process efficiencies to be implemented.

4.2 Transition Phase-Out

The Contractor’s proposal shall develop a plan for a transition-out period, in the event the Contractor is not selected for a follow-on contract or if the Government elects not to exercise any options to extend the performance period.

The plan for transition-out shall include, but is not limited to:

• Transferring of all data used in the performance of this contract.

• Providing all completed reports, permits, documents, forms, and technical data used in contract performance as approved by the CO.

• Return of all materials (serviceable, repairable, and consumable inventory) to the Government in quantities established and approved during the contract period.

• Cooperation with the Government and/or new Contractor(s) in: conducting wall-to-wall inventories, ensuring continuity of on-going maintenance operations during the transition period, and executing transfer of responsibility and custody of Government Furnished Property (GFP), Government Furnished Material (GFM), and Government Furnished Equipment (GFE) to a new contractor.

• Return all pilot support equipment and material to the Government.

• Provide MRO Training

All technical data developed under this contract shall be marked “Property of the U.S. Government.” All data pertaining to the MRO becomes property of the Government and shall be turned over prior to the expiration of the contract.

The Contractor shall provide copies of all documents pertaining to the FBI-generated waste within thirty

(30) days of the end of each year of performance and extension periods, if any.

5. ADMINISTRATIVE INFORMATION

5.1 General

The Contractor shall operate in accordance with all Federal, State, Local, International and FBI policy regulations, and shall be responsible for obtaining any rights-of-way, permits, waivers, approvals, or licenses and/or certificates required in connection with the operation, maintenance and related support services located at FBI aviation facilities.

5.2 Facility Access

The required Contractor personnel shall have access to the FBI aviation facilities and will ensure that all personnel involved in operations and maintenance services, and related work thereof, meet the security requirements identified in Section 5.10 and outlined in contract, prior to the commencement of work.

5.3 Hours of Operations

Normal hours of operation for the FBI are Monday through Friday from 8:15 a.m. to 5:00 p.m. Personnel assigned to primary workspace locations (hangar, offices, and shops) shall work hours that closely mirror normal hours of operation. The Government reserves the right to change the normal hours of operation for

FBI offices. Based on the operational needs, contractor personnel shall be required to be available at earlier or later times than the normal access hours. All FBI aviation locations and field site contract employees shall have access to their respective work facilities.

5.4 Disruption to Facility Occupants

The Contractor shall coordinate with the COR and FBI Aviation Representative for all scheduled maintenance support requirements 24 hours in advance of any work performance that may be disruptive to facility occupants or interfere with normal facility operations.

5.5 Housekeeping

Contractor personnel shall maintain good housekeeping practices in all office, shop areas, maintenance and supply areas, the hangar floor, flight line and other maintenance work areas to minimize the production of industrial scrap and waste. Spills shall be cleaned immediately. Housekeeping function in maintenance and hangar space to include shop areas shall include operations necessary to present a neat, clean appearance at all times thereby preventing safety and health hazards. All rubbish and waste materials shall be properly removed and disposed of at the end of each day.

5.6 Distinctive Attire and Safety Apparel

The Contractor shall be responsible for providing contract personnel directly associated with aircraft maintenance safety apparel and distinctive work attire, such as uniform shirt and trousers or shorts, to allow easy identification from a distance. At minimum, the uniform shall have the Contractor logo permanently affixed thereon. Contractor personnel indirectly associated with aircraft maintenance, with the exception of administrative personnel, shall wear distinctive work attire, such as polo shirts with Contractor logo permanently affixed thereon.

The Contractor shall be responsible for requirements of and ensuring the use of all safety apparel and equipment by Contractor personnel when required by OSHA or other Government regulations.

5.7 Forms

The Contractor shall utilize government furnished or propose new forms for use in contract compliance.

All forms developed for use on this contract shall be submitted to the COR and FBI Aviation Representative for review and approval. The COR will coordinate with the appropriate FBI official to evaluate the proposed forms. The COR will in turn notify the Contractor of approval or disapproval.

Approval by the COR shall be obtained prior to any form being implemented. Once approved, these forms shall become the property of FBI. Electronic forms are preferable to paper.

5.8 Document Support

The Contractor shall maintain copies of all documents prepared as part of this contract for a minimum of five (5) years after closeout, unless otherwise specifically extended or otherwise revised in writing by the CO or modified by Law. If applicable, the Contractor’s records shall include an identifier and a method for distinguishing FBI manifest from other client’s manifests.

5.9 Safety

The Contractor shall perform all operations in a prudent, conscientious, safe and with all safety requirements set forth in applicable Federal, State and Local laws, standards and regulations and shall ensure that employees and subcontractors perform the work in a safe manner.

The Contractor shall reference 14 CFR, Part 5 for applicable Safety Management System (SMS) program requirements.

5.10 Security Requirements

Due to the nature of FBI missions, capabilities, and IT systems, Contractor personnel must be able to participate in classified discussions and access classified material up to the TOP SECRET level. In order to access information, Contractors must have access to documents that may be housed on FBINET or high-side computer systems.

As such, the Contractor shall ensure their workforce is qualified, meets FBI access eligibility requirements, and security cleared up to DoD TOP SECRET (without Polygraph) to perform mission operations. Contractor employees shall be required to submit information for an FBI background check.

Contractor facilities must have proper level of security and shall perform all work in a hangar specifically secured for that of US Government aircraft. In the event aircraft is AOG, out of service, or requires maintenance at location other than the contractors base of operations, provisions to accommodate off-site work will be coordinated and approved by the COR and designated FBI aviation representative.

6. GOVERNMENT FURNISHED PROPERTY

The Government will provide property and material as necessary and approved for use in the performance of this contract. Government Furnished Material may include aircraft specialty tools and line maintenance equipment that may be incorporated into or attached to a deliverable end item or that may be consumed or expanded in performing this contract.

6.1 Equipment, Material, and Space

Contractor personnel performing work on Government premises, the Government will provide the following: on-site office space, furniture, telephone service, and any other necessary supplies and equipment. The Government will provide aviation related supplies and equipment (if Available) to include aircraft spares, repair parts, ground support equipment, aircraft tools, and other associated aircraft supplies and equipment at contract start to sustain the operational tempo at the required level.

The COR and designated FBI aviation representative will provide Contractor list of current Government Furnished Property and Material for each work location during the phase-in process. During the period of performance, the Contractor shall coordinate with the COR and designated FBI aviation representative to obtain, purchase, replace, and/or replenish aircraft parts, consumables, and inventory utilizing the most cost-efficient process for the Government. This may include the Contractor ordering replacement parts, consumables, or inventory through pre-existing government contracts and FBI requisition processes.

If advantageous to the Government, Contractor shall provide purchase, replacement, or replenishment through the coordination and approval of the COR and designated FBI aviation representative.

The Contractor shall use, maintain, and replenish as necessary Government Furnished Property for aircraft services, supplies and equipment support to the maximum extent possible.

6.2 Facility Storage Space

The Government will provide facility storage space for any Contractor/Contractor employee-owned hand tools, required ground support equipment used by the Contractor, hangar space and utilities on a no charge for use basis.

6.3 Technical Publications

The Government shall provide technical publications to support the requirements herein. The Contractor shall use, update, and maintain the government-furnished technical publications. All technical material purchased by the Contractor shall be considered government property and part of the Technical Publication Library. The Contractor shall make every effort to minimize annual/bi-annual paper technical publication subscriptions, and transition to electronic technical publications whenever possible to minimize environment impact and maximize efficiency and cost savings.

6.4 Government Furnished Data

The Government shall provide to the Contractor the data currently residing on the Government provided MRO computer system. Title to Government Furnished Data shall remain with the Government. The Contractor shall use the Government Furnished Data only in connection with this contract.

6.5 Automated Aviation Maintenance, Repair, and Overhaul System The Government’s current Aviation MRO system is CMP and CAMP. The system shall be maintained on-site at the FBI headquarters aviation office. The Contractor shall be responsible for the on-site operation, administration, development, maintenance, documentation, and security support services to maintain the operation and enhancement of the system. The modules associated with the operation of CMP and CAMP will be provided by Government upon award of contract.

The Contractor shall utilize the designated FBI MRO System as its primary source to track all aspects of contract performance including work cards, tasks, time, and manpower. Other computer systems may be utilized to perform corporate functions such as payroll. However, time and manpower will be allowed to be transferred from primary MRO to Contractor’s secondary system, if used.

The Contractor shall ensure that all information contained in the MRO system is accurate and up to date.

The Contractor shall maintain the capability to produce reports from the MRO system at any time the government requests. The Contractor shall provide personnel that have experience with MRO or similar-like large scale enterprise-wide aviation tracking system to ensure that the data is maintained with 100 percent accuracy.

The Contractor shall staff personnel with training and experience with the MRO or similar-like large scale enterprise-wide aviation tracking system.

6.6 Automated Flight Tracking System

The Government’s current Flight Tracking system is FBI Aviation Management System (AMS). The system shall be maintained on-site at the FBI aviation headquarters office. The Contractor shall utilize AMS to track all aspects of flight logs, following, and aircraft tracking. The Contractor shall ensure that all information contained in AMS database is accurate and up to date.

7. CONTRACTOR FURNISHED PROPERTY

The Contractor shall be responsible for obtaining and providing all property support (i.e. uniforms, cell phones, etc.) necessary to perform the requirements stated herein, unless specifically stated otherwise. All contractor generated data entered utilizing the Government Furnished MRO or Tracking System shall be considered government property. All Contractor employees shall utilize their own common hand tools in the performance of work at no cost to the Government.

8. DIRECTION AUTHORITY

NOTE: In Domestic or Foreign, operational directional authority does not include authority to change any terms and conditions, costs, or scope of the Contract. Only the Contracting Officer has the authority to change any of the terms and conditions or costs of the contract.

8.1 Domestic Operations

Domestic Operations fall under the directional authority of the Contracting Officer (CO). In the domestic locations, the Contractor receives guidance and/or technical direction through the Contracting Officer’s Representative (COR), and/or authorized FBI aviation representative. A full range of Government personnel, to include operations, maintenance, training, safety, administrative, quality and contract administration personnel will be co-located at the main operating site, to assist in providing oversight and evaluation of contract performance. The COR will provide the Contractor with a list of authorized representatives.

8.2 Foreign Operations

Foreign operational direction authority lies with the Host Country. However, in the host country, the principal advisor for guidance and/or technical direction remains with the COR, and/or authorized representative as stated in paragraph 8.1 above.

9. ADMINISTRATIVE REQUIREMENTS

The Contractor’s administrative plan shall ensure compliance with all applicable Federal and State Regulations and Government Policy. This includes proper documentation and records of FAA issued Part 145 Repair Station certificate.

The Contractor may propose any philosophy that will result in streamlining procedures and enhancing timeliness, accuracy, and costs.

9.1 Main Operating Site

The headquarter FBI facility located at Manassas Regional Airport will be the primary location for key personnel, larger maintenance events (if applicable), and main operating base for G550’s, King Air’s, PC- 12 NGX, R&D flights, and support for special mission equipment. Stafford, VA is primary location for key personnel, larger maintenance events (if applicable), and main operating base for UH-60's and Bell 429’s. Contractor shall coordinate all maintenance activities through FBI aviation headquarters (Manassas for fixed-wing, Stafford for rotary), while also maintaining a line maintenance capability to support operational aircraft assigned to air bases and other transient aircraft. The Contractor shall maintain accurate documentation, electronic and/or manual records, of all aircraft and equipment maintenance performed. Main Operating Site Level Maintenance shall include scheduled and unscheduled maintenance and inspections including the capability of field level maintenance, major repair, alteration, fabrication and overhaul of aircraft, systems, components, equipment, avionics components, specialized mission equipment and ground service equipment.

9.2 Air Base Operating Sites

Air Base Site Level Maintenance shall include scheduled, unscheduled maintenance and inspections to maintain aircraft in a mission capable condition. Contractor personnel manning these locations must be properly licensed, certificated and/or authorized (i.e. FAA Airframe, Powerplant, Inspection Authorization, Repairman, FCC Radio, Radar, etc.) to perform the level of maintenance, inspection and repair activities anticipated at each location. All tasks shall be performed in a manner to avoid daily mission impact. Air Base Site Level Maintenance shall include scheduled and unscheduled maintenance and inspections, up to the field level. These capabilities shall include but are not limited to: routine maintenance tasks; pre- and post-flight inspections; servicing; maintenance support of functional flight checks; preventive maintenance measures; troubleshooting; fault isolation, repair, and return to service of aircraft; modular avionics components associated wiring; and Ground Support Equipment (GSE). Air Base operating sites shall provide adequate resources to perform quality checks of critical tasks and tool control verification upon completion of all inspection maintenance and repair activities. Air Base work sites identified below are government provided facilities. However, contract employee lodging/housing accommodations, where necessary, shall be provided by the Contractor.

9.3 Contractor Work Site(s)

Outside of FBI operating sites, the Contractor must have, at minimum, a single and independent facility that meets security, maintenance, and mission equipment support requirements of this PWS. The facility must be owned, operated, and overseen by contractor to ensure proper physical, personnel, information, and operational security protocols are met. If support is required at other locations where it is not feasible to perform at an FBI or Contractor facility, coordination and approval will be made with COR and FBI Aviation Representative.

The Contractor shall provide personnel as a permanent duty assignment to appropriately conduct operations at the sites listed below. Based on mission requirements and needs of the Government, any changes to work site locations will be coordinated with Contractor and approved through contract modification.

Repositioning of aircraft for maintenance purposes shall be provided by government authorized pilots.

9.3.a Work Site Location and Services

• VIRGNIA:

o Manassas (HQ, Fixed-Wing) - Field level aircraft maintenance, component and special mission equipment inspection/service, heavy/depot level maintenance as required, parts inventory and tool control, ground support equipment management, and administrative support as necessary.

o Manassas (Air Base) – Field level aircraft maintenance and special mission equipment inspection/service.

o Stafford (HQ, Rotary) - Field level aircraft maintenance, component and special mission equipment inspection/service, heavy/depot level maintenance as required, parts inventory and tool control, ground support equipment management, and administrative support as necessary.

• CALIFORNIA

o Point Mugu (Air Base) – Field level aircraft maintenance and special mission equipment inspection/service.

• NEW JERSEY

o Lakehurst (Air Base) – Field level aircraft maintenance and special mission equipment inspection/service.

• GEORGIA

o Atlanta (Air Base) – Field level aircraft maintenance and special mission equipment inspection/service.

• COLORADO

o Denver (Air Base) – Field level aircraft maintenance and special mission equipment inspection/service.

• ILLINIOIS

o Chicago (Air Base) – Field level aircraft maintenance and special mission equipment inspection/service.

9.3.b Work Sites Other As the FBI consolidates operations into the remainder of regional air bases as described in TABLE 1, Contractor shall provide aviation support and maintenance services as necessary. Some locations may be subject to change and will be coordinated with Contractor and authorized by contract modification.

9.4 Travel

The Contractor shall provide support personnel in a Temporary Duty (TDY) status for short durations as dictated by the FBI mission. TDY’s may include CONUS and OCONUS locations to support events such as maintenance recovery teams (AOG), large scale operations, and/or support to satellite air bases.

Contractor travel requirements include:

A. The Contractor shall ensure that all employees that travel outside CONUS have a current valid U.S. Tourist Passport, medical vaccination/immunizations, visa, or other required clearance for the designated location. In the event official passports are determined to be necessary for foreign travel, issuance will be coordinated with the Government on a case-by-case basis.

B. Contractor personnel shall be allowed to travel on Government aircraft space available and in compliance with OMB Circular A-126.

C. The Contractor is responsible for establishing stringent administrative controls sufficiently high levels to ensure that reimbursement for travel costs are authorized reimbursements under this contract and in compliance with Joint Federal Travel Regulations and all applicable Standards and Regulations.

D. The Contractor should expect austere living and working conditions at most foreign operating locations. Spouses and other dependents are highly discouraged from accompanying Contractor personnel. If such individuals do accompany Contractor personnel, the Government assumes no responsibility financial or otherwise, for them. Lodging, transportation, and meals for Contractor personnel will generally be obtained from the local economy.

E. The Contractor shall establish a system to monitor and document all costs submitted for reimbursement to include the places designated, the allowable rates, and the regulations that are prescribed for payment of allowances and differentials to each contract employee subject to periodic review at the discretion of the COR. The Contractor shall make warranted changes to ensure that payments will continue only during the continuance of conditions justifying payment and will not in any instance exceed the timeframe or amounts allowable.

F. The Contractor shall implement procedures for contract employees engaging in travel under this contract to receive a credit card or cash advance for travel expense purposes.

G. The Contractor shall obtain prior written approval of all contract-related travel requirements from the COR and/or designated FBI aviation representative; and ensure that travel occurs during normal workdays and hours whenever possible.

H. Contractor travel expenses will be billed and reimbursed under separate line-item number.

expenses.

9.5 Availability

The Contractor shall propose the best-value concept for ensuring availability of all services, products, and personnel for contract compliance, while also ensuring safety, efficiency and continuity is maintained during all aspects of contract performance. The Contractor shall submit a written program plan for their approach and strategy for planning, controlling, and directing each of the areas specified in this contract.

These program plans serve as the blueprint for successful program implementation. Each program plan shall include the proposed manning/personnel, skill mix and organizational structure.

9.6 Flexibility

The Contractor shall be flexible and effectively support the changing needs of the FBI. All program plans shall provide insight into the Contractor’s ability to respond to program crisis, day-to-day problems and changes in FBI aviation operational requirements. There shall be evidence that in case of problems, immediate access is available through the organizational structure to the highest level of Contractor management. This evidence shall be detailed in the Contractor’s Quality Control Plan (QCP).

9.7 Maintenance Area Security

The Contractor shall maintain strict security in all maintenance work sites to ensure that facility access is controlled during the performance of work, due to the nature of the open area. Maintenance personnel shall challenge all unauthorized personnel observed in their work area. Maintenance personnel shall not loiter in or around their place of duty during off-duty hours.

9.8 Emergency or Contingency Maintenance Support

The Contractor shall provide personnel support to work on a short notice basis to meet emergency or contingency requirements that may occur after hours. The Contractor shall coordinate any overtime, and confirm in writing, approval by the COR and either FBI Director of Maintenance or FBI aviation Representative, whichever is applicable.

9.9 Off-Duty Recall System

In support of no-notice mission requirements outside of normal business hours, the Contractor shall establish an employee off-duty recall system for each operating location. Each locations on-call or standby list should include name, position, and the day/night telephone number(s). The Government may require the Contractor to have personnel return to the required place of work in response to an emergency and/or contingency support requirement.

In those events, the Government will verbally notify the Contractor’s designated point of contact. The Contractor’s designated point of contact shall notify the appropriate Contractor employee(s) that the services are required and make all arrangements necessary to ensure that all Contractor employee(s) are present for the performance of work. The response time shall be within 30 minutes during normal duty hours when mechanics/technicians are in the facility; within two (2) hours of notification by the Government for non-duty hours.

The Contractor shall submit to the COR, for dissemination, a list of the 24-hour designated point of contacts for off-duty recall including the name, position, and the day/night telephone number(s). The Contractor shall submit revisions to the list as changes occur, or within the first two (2) hours of the next workday.

9.10 Recruitment and Retention

The Contractor shall develop and provide a robust recruitment and retention plan for total support in all areas of contract performance, as is the need to avoid unnecessary delays in the hiring process.

Recruitment and retention of qualified employees is critical to the motivated and dedicated to supporting FBI is paramount to the overall success of mission. There are five (5) areas of support personnel that have been identified with special concern that the contractor shall address: 1) Operations, 2) Maintenance, 3) Training, 4) Safety, and 5) Administrative Support.

9.11 Contractor Employee Training

The Contractor shall develop and provide a plan to minimize delays in the on-boarding process. The plan shall include formal training for select maintenance, technical, and administrative personnel to ensure proficiencies are current. Informal training shall be conducted to ensure procedures are followed.

Informal training shall include, but is not limited to, contract orientation, administration functions and procedures, MRO familiarization, safety training, security training, and hazardous material control training. The Contractor shall establish Formal and Informal Training to maintain compliance with all applicable Standards and Regulations specific in paragraph.

9.11.1 Specialized Maintenance Training

The Contractor shall provide OEM/Factory (formal) initial and recurrent training to mechanics, avionics and mission equipment technicians on all aircraft, avionics, and systems each employee will be responsible for maintaining. Initial OEM/Factory training for new-hire personnel will be completed within six (6) calendar months of their employment start date, and recurrent OEM/Factory training will be required, at a minimum, every four (4) years. The Contractor shall provide FAA approved recurrent training for Inspection Authorization renewal for all personnel as required to support each site-level maintenance, repair, overhaul, and modification activities. Documentation of all formal OEM/Factory initial and recurrent training shall be maintained within the Personnel Training Program, as required in 9.12.

The Contractor shall obtain prior written approval of all contract-related training requirements anticipated to be passed on the Government for reimbursement from the COR and designated FBI aviation representative. Travel in support of training attendance shall meet the requirements stated in paragraph

9.4. and reimbursement for training and travel costs will be billed through separated line-item numbers.

9.11.2 Routine (On-Site) Maintenance Training

The Contractor shall provide all necessary initial and recurring informal (on-site) training in support of the requirements of this contract. Documentation of all informal (on-site) initial and recurrent training shall be maintained with the Personnel Training Program, as required in 9.12. Any “on the job” training (OJT) shall be conducted in accordance with the Contractor’s OJT program. The OJT program shall specify details, procedures, lesson plans and documentation from onset to the completion of training.

Specific training may include the following:

A. Maintenance OJT. The Contractor shall establish an OJT program for any tasks necessary to accomplish maintenance at the FBI air base locations.

B. Administrative Training. The Contractor shall provide initial and recurrent Administrative Training to include contract requirement orientation with special emphasis on processing responsibilities such as, but not limited to, travel, TDY and/or PCS, overtime requests, FBI facility restrictions, safety, security, levels of authority, related policies and procedures, and hands-on training for the MRO computer system. Computer training should provide user level proficiency and competence with the system. The Contractor shall provide either formal or informal training to Acquisition personnel to ensure compliance with applicable Federal Acquisition Regulations (FAR).

C. Safety Training. The Contractor shall provide initial and recurring Safety Training pursuant to the requirements of OSHA, EPA, DOT and any other applicable Federal, State, or Local training requirements. The Contractor shall ensure that all personnel are informed of real or potential safety problems to include hazardous materials, available protective equipment, fire drill, shelter in place procedures and first aid procedures for the applicable work sites.

D. Security Training. The Contractor shall provide initial and recurring security training relating to the FBI air base facilities and other work sites. The training shall include, but is not limited to locking buildings, performing periodic inventory of equipment, security and protection of Government property and materials, and property and materials includes the safeguarding of Personal Identifying…