Attachment I Experience Questionnaire S-DASOBO-00012614_Final .docx
DOCX document 30 KB Posted
- Attached to
- BCD Learning Management System (LMS) State and local contract opportunity
- Solicitation number
- S-DASOBO-00012614
- Issued by
- Marion County, Oregon
About this file
The document appears to be an Experience Questionnaire related to vendor implementation details, specifically a template for documenting multiple (at least 4) previous project implementations. The questionnaire is designed to capture comprehensive details about past technology implementations, with a focus on project management, integration capabilities, and specific implementation features. The form seeks detailed information about each implementation, including user base size, project timelines, implementation changes, project management approaches, and technical integration requirements such as payment systems, question bank imports, course material imports, custom reporting, and software integrations.
The questionnaire is structured to systematically gather vendor performance evidence across multiple dimensions, allowing potential clients or procurement teams to assess a vendor's historical implementation capabilities. Key areas of inquiry include whether a dedicated project manager was assigned, the composition of implementation teams, successful payment and software integrations, complexity of content imports (question banks and course materials), custom reporting needs, and the nature of technical integrations (live use or file-based). By requiring vendors to document multiple implementations, the form enables a thorough evaluation of vendor experience, technical adaptability, and project execution competence across different client scenarios.
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Text version
Implementation
Customer
User
Base
Size:
Briefly
Describe
Customer
Use
Case
Scenario:
3.2.2
Vendor
Experience
Capabilities Project/Implementation
Details
Customer:
Date of
Signed
Contract:
Initial
Implementation
Goal
Date:
Was
Implementation
Date
Extended?
Number of times
Implementation
Date
Changed?
Final
Go-Live
Date:
Was a Vendor project manager assigned?
Was the project manager part of an additional implementation support package chosen by the customer?
What was the size and make-up of the integration/implementation team?
| Did Customer require payment integrations? |
| Was it successful? |
| Did Customer require a question bank import? |
| For how many questions? |
| Did Customer require course material import? |
| For how many courses? |
| Did Customer require custom report configuration(s)? |
| How many custom reports were created? |
Did Customer require integration with additional software program(s)?
Was the integration a 'live' use integration?
Was the integration a FTP or file import integration?
| Implementation |
| 2 |
3.2.2
Vendor
Experience
Capabilities Project/Implementation
Details
Customer:
Date of
Signed
Contract:
Initial
Implementation
Goal
Date:
Was
Implementation
Date
Extended?
Number of times
Implementation
Date
Changed?
Final
Go-Live
Customer User Base Size: Briefly Describe Customer Use Case Scenario:
Was a Vendor project manager assigned?
Was the project manager part of an additional implementation support package chosen by the customer?
What was the size and make-up of the integration/implementation team?
| Did Customer require payment integrations? |
| Was it successful? |
| Did Customer require a question bank import? |
| For how many questions? |
| Did Customer require course material import? |
| For how many courses? |
| Did Customer require custom report configuration(s)? |
| How many custom reports were created? |
Did Customer require integration with additional software program(s)?
Was the integration a 'live' use integration?
Was the integration a FTP or file import integration?
Implementation
Customer
User
Base
Size:
Briefly
Describe
Customer
Use
Case
Scenario:
)Att
3.2.2
Vendor
Experience
Capabilities Project/Implementation
Details
Customer:
Date of
Signed
Contract:
Initial
Implementation
Goal
Date:
Was
Implementation
Date
Extended?
Number of times
Implementation
Date
Changed?
Final
Go-Live
Was a Vendor project manager assigned?
Was the project manager part of an additional implementation support package chosen by the customer?
What was the size and make-up of the integration/implementation team?
| Did Customer require payment integrations? |
| Was it successful? |
| Did Customer require a question bank import? |
| For how many questions? |
| Did Customer require course material import? |
| For how many courses? |
| Did Customer require custom report configuration(s)? |
| How many custom reports were created? |
Did Customer require integration with additional software program(s)?
Was the integration a 'live' use integration?
Was the integration a FTP or file import integration?
| Implementation |
| 4 |
3.2.2
Vendor
Experience
Capabilities Project/Implementation
Details
Customer:
Date of
Signed
Contract:
Initial
Implementation
Goal
Date:
Was
Implementation
Date
Extended?
Number of times
Implementation
Date
Changed?
Final
Go-Live
Customer User Base Size: Briefly Describe Customer Use Case Scenario:
Was a Vendor project manager assigned?
Was the project manager part of an additional implementation support package chosen by the customer?
What was the size and make-up of the integration/implementation team?
| Did Customer require payment integrations? |
| Was it successful? |
| Did Customer require a question bank import? |
| For how many questions? |
| Did Customer require course material import? |
| For how many courses? |
| Did Customer require custom report configuration(s)? |
| How many custom reports were created? |
Did Customer require integration with additional software program(s)?
Was the integration a 'live' use integration?
Was the integration a FTP or file import integration?
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