Attachment H – Draft Term Contract

State Term Contract

No. 83111500-26-STC For

Contact Center Services

This State Term Contract No. 83111500-26-STC (“Term Contract”) is between the Department of Management Services (“Department”), an agency of the State of Florida, located at 4050 Esplanade Way, Tallahassee, Florida 32399; and <Insert Contractor’s Legal Name From Sunbiz> (“Contractor”) with its principal place of business located at <Insert Contractor’s Sunbiz Principal Address>; collectively referred to herein as the “Parties.”

WHEREAS, the Department issued a competitive solicitation for Contact Center Services; and

WHEREAS, the Contractor was awarded as a result of such competitive solicitation.

NOW THEREFORE, in consideration of the mutual promises contained herein, the receipt and sufficiency of which are hereby acknowledged, the Parties agree as follows:

1. Term and Effective Date.

The initial term of the Term Contract shall be for three years. The Term Contract will become effective on Click or tap to enter a date. or on the date signed by all Parties, whichever is later.

The Term Contract shall expire on Click or tap to enter a date. unless terminated earlier or renewed in accordance with Exhibit B, Enterprise Standard Terms and Conditions.

2. Order of Precedence.

This contract document and the attached exhibits constitute the Term Contract and the entire understanding of the Parties. All Exhibits listed below are incorporated into this Term Contract by reference herein. In the event of a conflict, the Term Contract document and Exhibits shall have priority in the following order:

a) This contract document

b) Exhibit A, Scope of Work

c) Exhibit C, Price Sheet

d) Exhibit B, Enterprise Standard Terms and Conditions

e) Include other contract Exhibits as needed

State Term Contract No. 83111500-26-STC For

Contact Center Services

3. Purchases off this Term Contract.

Upon execution of this Term Contract, Customers, as defined in Exhibit B, Enterprise Standard Terms and Conditions, may purchase products and services under this Term Contract. Any entity making a purchase off of this Term Contract acknowledges and agrees to be bound by the terms and conditions of this Term Contract. The Contractor shall adhere to the terms included in any contract or purchase orders issued pursuant to this Term Contract.

4. Primary Contacts.

Department’s Contract Manager:

Insert DMS Contract Manager Name Division of State Purchasing Florida Department of Management Services 4050 Esplanade Way, Suite 360 Tallahassee, Florida 32399 Telephone: (850) XXX-XXXX Email: (insert name)@dms.fl.gov

Contractor’s Contract Manager:

Insert Contractor Manager Name Insert Contractor name Insert Contractor’s physical address Telephone: (XXX) 555-XXXX Email: jane.doe@business.com

Either party may notify the other by email of a change to a designated Contract Manager providing the contact information for the newly designated contact, and such notice is sufficient to effectuate this change without requiring a written amendment to the Term Contract.

IN WITNESS THEREOF, the Parties hereto have caused this Term Contract to be executed by the undersigned duly authorized officials.

State of Florida:

Department of Management Services

Contractor:

<Insert Contractor Name>

By: _____________________________

By: _____________________________

Name: Name: <Insert Name> Title: Secretary Title: <Insert Title> Date: <Insert Date> Date: <Insert Date> mailto:Jeffery.dykes@dms.fl.gov mailto:name@dms.fl.gov