Attachment E - Army Computer Ordering Guidelines (CHESS).pdf

Information Technology Enterprise Solutions – 4 Hardware (ITES-4H)

Ordering Guide v 3.0

09 March 2026

ITES-4H Ordering Guide – v3.0; 09 March 2026

FOREWORD

These ordering guidelines contain the information needed to issue Delivery Orders (DOs) against the Information Technology Enterprise Solutions - 4 Hardware (ITES-4H) contracts. These contracts were awarded under the Federal Acquisition Streamlining Act (FASA), the Clinger-Cohen Act, and the National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2025, which requires that the prime contractors be provided a fair opportunity to be considered for delivery order (DOs) awards. The contracts are structured as Indefinite Delivery/Indefinite Quantity (IDIQ) contracts, using DOs for the acquisition of a full range of Information Technology (IT) equipment for server, storage, and network environments; for related integration services; and for maintenance/warranty of legacy IT equipment as part of an ITES- 4H solution, in accordance with (IAW) the commercial items definition in Federal Acquisition Regulation (FAR) 2.101. A Commerciality Determination was performed at the base IDIQ level and therefore is not required at the DO level.

These contracts are available to the Army, other DOD agencies, and all other Federal agencies, and authorized Government contractors supporting these agencies IAW the Defense Federal Acquisition Regulation Supplement (DFARS) 252.251-7000.

Questions regarding these guidelines and procedures for placing orders against the contracts should be directed to the Digital Market (DM) (Formerly Computer Hardware, Enterprise Software and Solutions (CHESS)) Team.

Questions of a contractual nature should be directed to the Procuring Contracting Officer (PCO) at Army Contracting Command - Rock Island (ACC-RI). These guidelines will be revised, as needed, to improve the process of awarding and managing orders under the ITES-4H contracts.

Digital Market

ATTN: SFAE-PS-DM

9351 Hall Rd Bldg. 1456 Fort Belvoir, VA 22060-5526 armychess@army.mil

ACC-RI

ATTN: Strategic Information Technology & Cyber Directorate (CCRI-TFA) Address: 3055 Rodman Avenue Rock Island, IL 61299-8000 Ms. Shelly Hitt; shelly.a.hitt.civ@army.mil, PCO Ms. Kynndel Wallarab; kynndel.m.wallarab.civ@army.mil, Specialist

Information regarding the ITES-4H contracts, including links to the prime contractors’ home pages, can be found at: https://chess.army.mil.

mailto:armychess@army.mil mailto:shelly.a.hitt.civ@army.mil mailto:kynndel.m.wallarab.civ@army.mil https://chess.army.mil/

Table of Contents

FOREWORD

CHAPTER 1: ITES-4H - GENERAL INFORMATION

1. BACKGROUND

2. SCOPE

3. PRIME CONTRACTORS

4. CONTRACT TERMS/APPROACH

5. FAR 16.505, AFARS 5116.5, and DFARS 216.505-70

CHAPTER 2: ITES-4H ROLES AND RESPONSIBILITIES

1. ARMY CONTRACTING COMMAND – ROCK ISLAND

2. DIGITAL MARKET

3. REQUIRING ACTIVITY (RA)

4. ORDERING CONTRACTING OFFICER (OCO)

5. ORDERING CONTRACTING OFFICER’S REPRESENTATIVE (OCOR)

6. CONTRACTORS

7. OMBUDSMAN

CHAPTER 3 ITES-4H ORDERING GUIDANCE

1. GENERAL

2. PRICING

3. SMALL BUSINESS SET-ASIDE

4. ORDER FORMS AND NUMBERING

5. DELIVERY REQUIREMENTS

6. SECURITY CONSIDERATIONS

7. ORDERING – FAR 16.505

8. REQUIREMENTS INVOLVING BUNDLING (FAR 2.101 AND 7.107) AND

CONSOLIDATION (DFARS 207.170)

9. ORDERING PROCEDURES

ATTACHMENTS

ATTACHMENT 1: DELIVERY ORDER REQUEST CHECKLIST AND INSTRUCTIONS

ATTACHMENT 2: ITES-4H ACRONYMS

ATTACHMENT 3: ITES-4H AT/OPSEC COVER SHEET

CHAPTER 1: ITES-4H - GENERAL INFORMATION

1. BACKGROUND

The ITES-4H contracts are multiple award, IDIQ contract vehicles, specifically designed as the primary source for IT equipment to support the Army enterprise infrastructure and infostructure goals with a full range of innovative, world class IT equipment and solutions at a reasonable price.

It is essential that the ITES-4H equipment integrate and enhance Army Net-operations/Net- centric capabilities, while providing a common look and feel for Army applications at all levels of both the strategic and tactical Army enterprise. Emphasis should be placed on equipment that can be updated or enhanced in order to incorporate long-term migration strategies with performance enhancements for initiatives such as the Global Information Grid (GIG), Future Combat Systems (FCS), Information Assurance (IA) policies, and Internet Protocol version 6 (IPv6) policies. The equipment must be in compliance with existing Department of Defense (DOD) and Department of Army (DA) standardization and interoperability policies.

Working in partnership with the prime contractors, Digital Market manages the contracts in coordination with ACC-RI. ITES-4H contractors are to enhance Army capabilities by partnering with and supporting the implementation of products listed on approved DOD programs. Digital Market will not require software products offered under ITES-4H catalogs to have a Certificate of Networthiness (CoN). The CoN is a legacy Army requirement for networthiness vetting. The Assess Only process under the Risk Management Framework (RMF) replaced the CoN process on 02 July 2018. RMF is a common framework for Federal Information Systems developed by the National Institute of Standards and Technology with the goals of improving information security, strengthening the overall risk management process, and encouraging system reciprocity among federal agencies. Although there are goals to encourage reciprocity at the system level, there is no obligation for reciprocity at the COTS IT software product level.

Therefore, there is no requirement under ITES-4H for products to have gone through the RMF process. The Government does require Contractors to indicate which products offered do have legacy CoNs, have been through RMF, or are listed on another DOD approved program.

2. SCOPE

The ITES-4H contracts provide for the purchase and lease of commercial UNIX Based Servers, Non-UNIX based servers, desktops, notebooks, workstations, thin/zero clients, storage systems, networking equipment (including wireless), network printers, product ancillaries (including equipment cabinets, racks and mounts), peripherals (including monitors), network cabling products, video teleconferencing (VTC) products, standalone displays (e.g., plasma screens, HDTVs), document scanners, Everything over Internet Protocol (EoIP) products, communication devices, power devices, and software (includes Enterprise Software Agreements (ESA), Non-ESA, SmartBUY, and Non-

SmartBUY), warranty variations, and other related incidental services, accessories, and options.

NOTES for LEASE, LEASING Multi-Function Device (MFD), SOFTWARE and

WARRANTY PURCHASES:

Lease: The term “lease” includes both fixed lease payments and variable lease payments based on consumption or utilization, provided the solution is delivered to government- designated premises. Terms and conditions for the leases shall be negotiated between the Ordering Contracting Office (OCO) and the contractor. Lease terms cannot extend past 36 months after contract expiration. Delivery of leased items must occur no later than 180 days after contract expiration.

For all lease arrangements of Multifunctional Devices, to include Cost per Copy, Government retention of the Hard/Storage Drive is required in accordance with Army regulation.

Multi-Function Device (MFD): MFD’s are not mandatory on ITES-4H. In accordance with DOD Instruction 5330.03 Single Manager of DOD Document Services, the Army has implemented guidance for use of Defense Logistics Agency (DLA) contract(s), see “Army Procurement or Lease of Printing Devices and Services memorandum”, 17 November 2023. In the event the DLA contract does not meet the needs of your requirement, Digital Market hardware contracts can be utilized. Please direct all questions to your Contracting Office and their determination of contract for your requirement.

https://www.dla.mil/Document-Services/Office-Printing-Devices/

Software: Army customers are required to procure software through Digital Market. To do so Army customers must reference Enterprise Licensing Agreements (ELAs) first, then depending on contract strategy and OCO direction utilize DOD Enterprise Software Initiatives (ESI) or ITES-SW2. You will need to refer to the specific software contract pages to determine if the Digital Market contracts meet your requirements. For ITES- SW2, there is a need to submit a Request for Quote (RFQ). If it is determined the Digital Market contracts do not meet your requirements, you must submit a request for a Statement of Non-Availability (SoNA).

Warranties: Some Agencies/Organizations purchase warranties that cover the entire Agency/Organization. Please ensure that there are no warranties purchased to cover your requirement prior to your purchase to eliminate double payments for the same products.

The ITES-4H contract is to provide for the purchase and lease of COTS hardware, incidental software, incidental services, warranty variations, accessories and other related options. ITES-4H will fulfill requirements from commodity purchases to end-to-end solutions. The proposed equipment must comply with the existing Department of Army (DA) and DoD standardization, security, and interoperability policies.

https://www.dla.mil/Document-Services/Office-Printing-Devices/

The legacy equipment warranty/maintenance shall be related to the integration of equipment procured under this contract. The services shall be performed as requested by the customer on individual DOs. Services shall be directly related to the procurement of equipment under this contract.

In order to keep pace with changes in technology and meet worldwide requirements of the Army, the contractor shall provide for new technologies and refresh their catalog product offerings IAW the contractor’s commercial business practices, as Army requirements change, and IAW this agreement, over the life of this contract. These new technologies may include, but are not limited to: biometrics, embedded encryption, body wearable computers and displays, wireless products, and mobile personal data terminals. IT products procured through this acquisition are required to comply with DOD and Army standards.

The Contract Line Items (CLINs) consist of equipment and warranty catalogs, non-catalog unpriced items, services, software, and shipping. Separate CLINs exist for the base period and the one option period:

Base Contract: 19 September 2025 – 18 September 2030 Base Ordering Period: 20 November 2025 – 18 September 2030 (CLINs 0101 - 0810) Option Period 1 (if exercised): 19 September 2030 – 18 September 2035 (CLINs 1101 - 1810)

Delivery Order CLIN structures shall follow DFARS 204.71 Uniform Contract Line Item Numbering guidance, and shall be in accordance with the format of the base IDIQ contract. Numbering of CLINs on delivery orders shall be IAW FAR Subpart 4.16.

Catalog Hardware Item CLIN Warranty CLIN

Catalog I 0101 0102

Catalog II 0201 0202

Catalog III 0301 0302

Catalog IV 0401 0402

Catalog V 0501 0502

Catalog VI 0601 0602

Catalog VII 0701 0702

Non-Catalog Items 0801

Related Items & Equipment 0802

Related Software 0803

Related Services 0804

OCONUS Shipping 0805

Shipping Variations 0806

DoD Enterprise Software Initiative (ESI) 0807

Other Direct Expenses 0808

Contractor Manpower Reporting (CMR) 0809

Contract Data Requirements List (CDRL) 0810

A minimum discount is identified by each contract’s (see below) catalog CLIN. The catalogs consist of the following descriptions and CLIN numbers:

Catalog I – Servers (CLIN 0101, Warranty CLIN 0102)

• UNIX and Non-UNIX based platforms with current generation multiple core Intel/AMD or equivalent processors. Includes all servers that support the provided platforms (e.g., various processor clock rates, high availability components, internal storage devices such as hard/storage disk drives and optical drives, memory modules and upgrades, video cards, network interface cards, expansion bays, multimedia devices, interface adapter cards, internal cables, processor/motherboard upgrades), mounting racks, cabinets power supplies, power adaptors, clustering devices, and operating systems/licenses not covered or provided under existing Government enterprise agreements, e.g., Enterprise License Agreements (ELAs), Enterprise Contracts (ECs) and Enterprise Software Initiatives (ESIs).

Catalog II – Workstations, Thin/Zero Clients, Desktops and Notebooks (CLIN 0201, Warranty CLIN 0202)

• Includes platforms with current generation Intel and AMD processors (or equivalent).

Included are internal items that directly support the proposed platforms (e.g., various processor clock rates, internal storage devices (hard/storage disk drives and optical drives), memory modules and upgrades, video cards, network interface cards, multimedia devices, interface adapter cards, expansion bay, internal cables, processor and motherboard upgrades), keyboard/mouse, portable storage devices, memory cards, power strips, USB hubs, card readers, speakers, external connection cables, expansion chassis, monitors, power adaptors, warranty and warranty variations, and operating system/licenses not covered or provided under existing Government enterprise contracts, e.g. J/ELAs, ESI, ITES-SW as described on the Digital Market website.

Catalog III – Storage Systems (CLIN 0301, Warranty CLIN 0302)

• Includes items such as various storage arrays, storage area networks, various JBODs (Just Bunch of Disks) configurations, various sizes of hard/storage disk drives, storage cables, adapters, storage expansion cabinets, storage network bridge devices, power supplies, power adaptors, firmware, tape backup devices, optical backup devices, tape and optical media, warranty and warranty variations and related commercial storage software products not covered or provided under ELA, ESI, or ITES-SW as described on the Digital Market website.

Catalog IV – Networking Equipment (CLIN 0401, Warranty CLIN 0402)

• Includes items such as managed and unmanaged switches, hubs, gateways, routers, LAN wireless networking devices, Everything over Internet Protocol (EoIP), associated cables, adapters, firmware, memory upgrades, interface cards, power supplies, power adaptors, expansion bays, service packs, firewalls, warranty and warranty variations, and related network management software products not covered or provided under ELA, ESI, or ITES-SW as described on the Digital Market website.

Catalog V – Imaging Equipment (CLIN 0501, Warranty CLIN 0502)

• Includes network printers, Multi-Functional Devices (MFDs), 3-D printers, scanners, supporting devices (e.g. hard/storage disk drives, memory and upgrades, network interface adapters, cables, input trays, duplexers, output bins), power adapters, warranty and warranty variations.

Catalog VI – Cables, Connectors, and Accessories (CLIN 0601, Warranty CLIN 0602)

• Includes Uninterruptible Power Supplies (UPS), power strips, line conditioners, various network cables (metallic and optical) to include, but not limited to; cable trays, various cable bends, connectors, and cable tray hangers.

Catalog VII – Video Equipment Products (CLIN 0701, Warranty CLIN 0702)

• Includes Video Teleconferencing Equipment (VTC), standalone displays (Plasma, LCD, LED, HDTVs) larger than 21 inches, smartboards, virtual reality systems and projectors to include ancillaries and warranty and warranty variations.

NOTE: Under the ITES-4H contract, hardware purchases in all Catalogs, except for Catalog II, have a one-year warranty. Catalog II items have a three-year warranty.

These warranties remain in effect after the contract reaches its end of life and do not fall under Clauses 52.212-4 or 52.216-22. If the Original Equipment Manufacturer (OEM) warranty is longer than the standard one-year or three-year (for Catalog III) warranty, the OEM’s warranty shall apply.

Catalog Description Warranty

Catalog I Servers (UNIX and Non-UNIX platforms, storage devices, etc.) 1 Year

Catalog II Workstations, Thin/Zero Clients, Desktops, Notebooks 3 Years

Catalog III Storage Systems (arrays, tape backup devices, etc.) 1 Year

Catalog IV Networking Equipment (switches, routers, firewalls, etc.) 1 Year

Catalog V Imaging Equipment (printers, scanners, etc.) 1 Year

Catalog VI Cables, Connectors, and Accessories 1 Year

Catalog VII Video Equipment Products 1 Year

NOTE: If a product is available for lease, the Ordering Contracting Officer (OCO) will perform a Lease vs. Buy Analysis.

DOD Information Network (DODIN) Approved Products List (APL): If there is an APL category for a solution, then solutions offered must be posted on the DODIN APL (https://aplits.disa.mil/apl) unless the Ordering Contracting Officer (OCO) makes a determination that the DODIN APL is not applicable to the solution sought (as defined in the Unified Capabilities Requirements and in the DODIN APL Process Guide) and states the exception in the request for quote (RFQ). The OCO may indicate a preference for an APL solution in the RFQ even if the solution sought does not require https://aplits.disa.mil/apl listing on the DODIN APL. All responses to RFQs must clearly identify whether a solution being offered is posted to the DODIN APL or not posted to the DODIN APL if there is an APL category for that solution. When submitting a new catalog to the Digital Market Product Officer for ITES-4H and to the Contracting Officer and Contract Specialist for ITES-4H for approval, the Contractor must clearly identify whether the item is posted to the DODIN APL.

Non-Catalog Items:

The Government reserves the right to add CLINS for individual items to the contract that currently are not catalog items. See paragraph 3.3 of the SOW. CLINs 0801 (Base Period), 1801 (Option 1). No established minimum discount exists for non-catalog items.

The OCO must establish FFPs IAW FAR 15.4 for unpriced items.

The non-catalog, unpriced items are:

Related Items and Equipment:

This CLIN may be used for Army-approved IA items, new technology items that do not fit into the predefined Catalogs I through VII, and for items required to complete an ITES-4H solution. Related items do not necessarily fit into Catalogs I through VII and shall be within the scope of the contract. This CLIN shall be provided IAW paragraph (b)(1) of the Pricing Terms. CLINs 0802 (Base Period), 1802 (Option 1).

NOTE: All ITES-4H contract catalog items must be Trade Act Agreement (TAA) compliant. However, there are instances where an item required as part of an ITES-4H solution is not TAA compliant, and no TAA compliant item is available. OCOs may decide to waive the TAA requirement and purchase the non-TAA compliant item only after confirming:

• The item to be purchased is non-TAA compliant

• No TAA compliant items are available from any of the ITES-4H contractors

• No other TAA compliant items are available that will satisfy the requirement

• In preparing a TAA waiver, the OCO should consult with their local network authorities and assigned executive officer for approval

OCOs will document the order file to support the determination to waive the TAA requirement (reference Chapter 2, item 4). Such waivers will be specific to the individual DO and IAW the OCO agency’s policies and procedures. Non-TAA compliant items will be offered under the Related Items, Equipment and Software CLIN. The OCOs must establish FFPs IAW FAR 15.4 for these items.

Related Software:

This CLIN may be used for commercial non-ESA software products or non-SmartBuy software products required to complete an ITES-4H solution. Related software products must be within the scope of the contract. This CLIN shall be provided in accordance with paragraph (b)(1) of the Pricing Terms. CLINs 0803 (Base Period) and 1803 (Option 1).

NOTE: If a customer submits a Request for Quote (RFQ) for software (SW) ONLY, the vendor may quote only when the customer can provide documentation proving that the original license was purchased under ITES-3H or ITES-4H. All other SW purchases MUST be done in conjunction with a total solution.

Related Services:

Related services shall be services directly related to the ITES-4H equipment requirement. The contractor shall also provide legacy equipment maintenance/warranty as part of system configuration and integration services. The legacy equipment warranty/maintenance shall be related to the integration of equipment procured under this contract and will clearly define items to be maintained and level of service required.

All services shall be performed as negotiated and agreed to by the Requiring Activity (RA). These services shall be provided IAW paragraph 3.4 of the Statement of Work (SOW). CLINs 0804 (Base Period) and 1804 (Option 1).

NOTE: If a customer submits a Request for Quote (RFQ) for maintenance and/or warranty ONLY, the vendor may quote only when the customer can provide documentation proving that the original hardware was purchased under ITES-3H or ITES-4H. All other maintenance and/or warranty purchases MUST be done in conjunction with a total solution. If the hardware was purchased outside of ITES-3H or ITES-4H then the preferred source of supply for hardware maintenance should be the Digital Market Service contracts. For Army users, Digital Market is the mandatory source for the purchase of commercial IT services IAW Army Federal Acquisition Regulation Supplement (AFARS) 5139.101-90(b).

NOTE: All applicable clauses required in support of OCONUS services shall be added to the individual orders by the OCO.

Related incidental Commercial off-the-shelf (COTS) Services and Software If related incidental Services and/or software products are required for a particular DO, the Digital Market contracts are the preferred source of supply. For Army users, Digital Market is the mandatory source for hardware and software IAW Army Federal Acquisition Regulation Supplement (AFARS) 5139.101.

Army customers are required to procure COTS IT products through Digital Market.

The vendor must attempt to submit a Request for Proposal (RFP) or Request for Quote (RFQ) (Hardware) on behalf of the customer.

OCO’s are responsible for obtaining a Letter of Authorization (LOA) for vendors to purchase on their behalf of their organization. A LOA is required prior to an RFx submission. This requirement is for any delivery orders that use Army Funds or are purchasing on behalf of the Army. The listing of COTS hardware is available from Digital Market sources can be viewed on the IT e-mart at https://chess.army.mil

NOTE: Please see Digital Market ITES-4H Contracts Page for the LOA template.

https://chess.army.mil/Contract/Program?Name=ITES-4h https://chess.army.mil/Contract/Program?Name=ITES-4h

If it has been determined that the Digital Market contracts do not meet the organizational requirements or determined the products must be purchased from another source, the customer must submit a request for a Statement of Non-Availability (SoNA), regardless of dollar value. The customer can obtain access to the SoNA process, located on the IT e-mart at https://chess.army.mil/Content/Page/SoNA. The SoNA should be included in the DO official file.

NOTE: For all orders, Army customers are required to submit and receive a Command-level ITAS approval for all IT purchases to facilitate Army tracking of IT Spend. In addition, if Army customers wish to purchase outside of Digital Market they must obtain a SoNA from Digital Market in addition to an ITAS Approval. See the Digital Market FAQ for further information.

Outside Continental United States (OCONUS) Shipping:

Shipping for deliveries to OCONUS locations in 35 calendar days IAW paragraph (b)(4) of the Pricing Terms. CLINs 0805 (Base Period), 1805 (Option 1).

Shipping Variations:

Alternate or additional delivery schedules such as ship-in-place, expedited shipping, or shipping to APO addresses, shall be negotiated under individual delivery orders under this contract IAW paragraph (b)(5) of the Pricing Terms. CLINs 0806 (Base Period), 1806 (Option 1).

DOD Enterprise Software Initiative (ESI):

The contractor shall provide software from DoD ESI sources in accordance with paragraph (b)(1)(A) of the Pricing Terms. CLINs 0807 (Base Period), 1807 (Option 1).

Other Direct Expenses:

Other direct expenses for items used in providing services, including travel, in accordance with paragraph (b)(3) of the Pricing Terms, and as negotiated in individual delivery orders under this contract. Travel and per diem will be quoted on a FFP basis and shall be in accordance with the then-current version of the Federal Travel Regulations (FTR)/Joint Travel Regulations (JTR). Price is TBD at the DO level. CLINs 0808 (Base Period), 1808 (Option 1).

Contractor Manpower Reporting (CMR):

This CLIN shall be included in every Army order containing services. This CLIN shall be used for the pricing of the collection and reporting Contractor Manpower Reporting (CMR) Data and will be priced on an individual order basis and shall be IAW the CMR clause contained in the contract. Reporting period will be the Period of Performance (PoP) not to exceed (NTE) 12 months ending 30 September of each Government FY and must be reported by 31 October of each calendar year. For each order, the contractor shall specify the estimated number of direct labor hours required for the CMR reporting of that specific order and the applicable estimated direct labor dollars. CLINs 0809 (Base Period), 1809 (Option 1).

https://chess.army.mil/Content/Page/SoNA

Contract Data Requirements List (CDRLs):

CDRL (DD Form 1423) sets forth reporting requirements under the contract. CLINs 0810 (Base Period), 1810 (Option 1). List of CDRL's are as follows:

• B001 - Equipment Failure Report

• B002 - Order Transaction Report

• B003 - Vendor Status Report

3. PRIME CONTRACTORS

The following is a list of the ITES-4H prime contractors along with their respective contract number and business size applicable to the contract.

Contract# Vendor Name Size

W519TC25DA012 CDW Government LLC Large

W519TC25DA013 CTG Federal, LLC Small

W519TC25DA014 Wildflower International, LTD Small

W519TC25DA015 New Tech Solutions Small

W519TC25DA016 Braxton-Grant Technologies Small

W519TC25DA017 Trace3 Government, LLC; (Fr. Zivaro, Inc.) Large

W519TC25DA018 World Wide Technology LLC Large

W519TC25DA019 Lyme Computer Systems, Inc Small

W519TC25DA021 BEAMITNTS Corp Small

W519TC25DA023 IMPRES Technology Solutions, Inc Small

W519TC25DA024 GovConnection Inc. Large

W519TC25DA025 MicroTechnologies LLC Small

W519TC25DA026 Koi Computers Small

W519TC25DA027 Anacapa Micro Products, Inc Small

W519TC25DA029 VAE, Inc Small

W519TC25DA030 Blue Tech Inc Small

W519TC25DA031 Transource Service Corp Small

W519TC25DA033 CACI idt, LLC (Fr. id Technologies) Large

W519TC25DA034 Affigent LLC Small

W519TC25DA035 American Wordata, Inc (AWData) Small

W519TC25DA036 Colossal Contracting (formerly GovTec Ventures, LLC) Small

W519TC25DA037 CounterTrade Products, Inc. Small

W519TC25DA038 Dell Federal Systems, L.P. Large

W519TC25DA039 Presidio Government Solutions LLC Large

W519TC25DA040 Strategic Communications LLC Small

W519TC25DA041 Dynamic Systems Inc Small

W519TC25DA042 iT1 Source LLC Small

W519TC25DA043 Insight Public Sector Inc Large

W519TC25DA044 GovSmart Inc. Small

W519TC25DA045 Better Direct, LLC Small

W519TC25DA046 Integrated Technologies Group Inc Small

W519TC25DA047 FedData Technology Solutions LLC Small

W519TC25DA048 Epoch Concepts LLC Small

W519TC25DA049 Software Information Resource Corp. Small

W519TC25DA050 Paragon Micro Inc Small

W519TC25DA051 FCN Inc Small

W519TC25DA052 Atlantic Diving Supply, Inc Small

W519TC25DA053 iGov Technologies, Inc. Small https://piee-acws.dla.mil/suite/sites/procurement-personnel-home/page/home/record/lcBBWdA6fpttB3r5W5Lv43s2in2OqZwuy_eYuAzkR8Kzc13m7sa82NgG1sOYTetDOyIOUlJI80iR0uPrT2E74EXZgRzz89CWUHDaw7f3jHsWrCXrwqquOE/view/summary

W519TC25DA054 Blazar Technology Solutions LLC Small

W519TC25DA055 Iron Bow Technologies LLC Large

W519TC25DA056 Red River Technology LLC Large

W519TC25DA057 Sterling Computers Corporation Small

W519TC25DA058 ACE Computers (JC Technology) Small

W519TC25DA059 Optivor Technologies, LLC Small

W519TC25DA062 Copper River Technologies, LLC Small

W519TC25DA064 Swish Data Corporation Small

W519TC25DA066 NCS Technologies, Inc Small

W519TC25DA067 Norseman, Inc., dba Norseman Defense Technologies Small

W519TC25DA070 ThunderCat Technology, LLC Small

4. CONTRACT TERMS/APPROACH

Separate, multiple awards were made for ITES-4H with the following contract terms and provisions:

Contract Terms ITES-4H

Contract Minimum • NTE $500.00 for each contractor. The minimum applies only to the Base Period.

Contract Maximum • $10,000,000,000.00 over a ten-year period of performance. The contract maximum represents the total requirement for the life of the contract.

Pricing Structure • Firm-Fixed-Price

Period of Performance • Base: 5-Years (60 months) from date of award

• Option One: 5-Years (60 months) from date of award to exercise.

NAICS • 334111

5. FAR 16.505, AFARS 5116.5, and DFARS 216.505-70

This guide does not replace the mandatory elements of the Federal Acquisition Regulation (FAR) and its supplements. In the event of a conflict between this guide and the mandatory elements of the FAR and its supplements, the FAR and its supplements take precedence. The following regulations are applicable to ITES-4H contracts:

IAW FAR 16.505(b) and Army Federal Acquisition Regulation Supplement (AFARS) 5116.5, for all orders in excess of the micro-purchase threshold and not exceeding the simplified acquisition threshold, the OCO must provide each contractor a fair opportunity to compete unless an exception is justified IAW FAR 16.505(b)(2). In making the award, the OCO must document his/her selection, including the basis for award (e.g., low price, or best value tradeoff) and any tradeoffs, in the case of best value, between price and non-price considerations; the selection must consider price. Finally, though not required, the OCO should consider past performance on earlier orders under ITES-4H and use streamlined procedures. The contract file must include the basis for the exception to the fair opportunity process.

IAW the National Defense Authorization Act (NDAA) for FY 2008, DOs in excess of $5,000,000.00 require the OCO to provide a RFQ to all ITES-4H contractors that includes a clear statement of the requirements, a reasonable period of time to provide a proposal in response to the RFQ, disclosure of the significant factors and sub factors, including cost or price, that the OCO expects to consider in evaluating such proposals, and their relative importance. In the case of an award that is to be made on a best value basis, the OCO must prepare a written statement documenting the basis for the award and the relative importance of quality and price or cost factors. For orders in excess of $5,500,000.00, the OCO must provide an opportunity for post-award debriefings.

IAW DFARS 216.505-70, Orders under multiple award contracts, if only one offer is received in response to an order exceeding the simplified acquisition threshold that is placed on a competitive basis, the contracting officer shall follow the procedures at

DFARS 215.371.

CHAPTER 2: ITES-4H ROLES AND RESPONSIBILITIES

The following is a summary of the roles and responsibilities for the primary organizations in the ITES-4H contract process.

1. ARMY CONTRACTING COMMAND – ROCK ISLAND

The ACC-RI roles and responsibilities are as follows:

• Serves as the Procuring Contract Office (PCO) for the ITES-4H contracts. The PCO has overall contractual responsibility for the ITES-4H contracts. All orders issued by an RA’s OCO are subject to the terms and conditions of the contract.

The contract takes precedence in the event of conflict with any DO.

• Provides advice and guidance to RAs, OCOs, and contractors regarding contract scope, acquisition regulation requirements, and contracting policies.

• Approves and issues modifications to the basic contract as the Administering Contracting Officer.

• Represents the Contracting Officer position at various contract-related meetings.

2. DIGITAL MARKET

The Digital Market roles and responsibilities are as follows:

• Designated by the Secretary of the Army as the Army’s primary source for commercial IT.

• Is the RA for this acquisition.

• Product Lead under the Capability Program Executive Enterprise Software & Services (CPE ES2).

• Maintains the IT e-mart, a no-fee flexible procurement strategy through which an Army user may procure COTS IT hardware, software, and services. The Digital Market IT e-mart features RFQ and Reverse Auction tools. The IT e-mart website is: https://chess.army.mil.

• With support from the US Army, Information Systems Engineering Command, (ISEC), assists Army organizations in defining and analyzing requirements for meeting the Army’s enterprise infrastructure and infostructure goals.

• Works with requiring activities to help them understand how ITES-4H can best be used to meet their requirements.

• Conducts periodic meetings with the prime contractors to ensure requirements, such as standards and reporting requirements, are understood and adhered to.

• Serves as the PCOs Program Representative.

3. REQUIRING ACTIVITY (RA)

RA is defined as any organizational element within the Army, DOD, or other Federal Agencies. The RA roles and responsibilities are as follows:

• Defined as any organizational element within the Army, DOD, and other Federal agencies.

• Adheres to the requirements and procedures defined in the ITES-4H contracts and these guidelines.

• Defines requirements.

• Funds the work to be performed under ITES-4H DOs.

• Prepares DO requirements packages.

4. ORDERING CONTRACTING OFFICER (OCO)

The Order Contracting Officer (OCOs) roles and responsibilities are as follows:

• OCOs within the Army, DOD, and other Federal agencies are authorized to place DOs within the terms of the contract and within the scope of their authority.

• Serves as the interface between the contractor and the Government for individual DOs issued under the ITES-4H contracts.

• Responsible for requesting, obtaining, and evaluating proposals/quotations, and for obligating funds for DOs issued.

• Responsible for addressing non-TAA compliant product issues affecting individual DOs and preparing any waivers or determinations necessary to acquire non-TAA compliant products.

5. ORDERING CONTRACTING OFFICER’S REPRESENTATIVE (OCOR)

The Order CORs roles and responsibilities are as follows:

• Ordering CORs will be designated by letter of appointment from the OCO.

• Serves as the focal point for all orders, and the primary point of contact with the contractors.

• Provides technical guidance in direction of the work.

• The OCOR is not empowered or authorized to award, agree to or sign any contract (including delivery orders) or contract modification or in any way obligate the payment of money by the Government. The OCOR may not take any action which may affect contract or delivery order schedules, funds or scope. All contractual agreements, commitments, or modifications which involve price, quantity, quality, delivery schedules, or other terms and conditions of the contract must be made by the Base PCO.

• Obtains required COR training.

NOTE: The Army Contracting Command Acquisition Instruction provides a list of approved COR training courses.

6. CONTRACTORS

The principal role of the Contractor is to deliver and install/integrate products identified in orders issued under its contract within the time frame specified under the contract.

Contractors must provide technical assistance and perform warranty services IAW the terms and conditions of the ITES-4H contract.

7. OMBUDSMAN

IAW FAR 16.505(b)(8), contractors that are not selected to perform work under a delivery order award may contact the designated Agency contract Ombudsman for the ITES-4H contracts. The Ombudsman is responsible for reviewing complaints from the contractors and ensures that all contractors are afforded a fair opportunity to be considered, consistent with the procedures in the contracts and regulations. ITES-4H contractors that are not selected for award under a DO competition may seek independent review by the designated Ombudsman for the ITES-4H contracts. The ACC-RI Ombudsman will review complaints from the contractors on all DOs issued by ACC-RI and ensure that all contractors are afforded a fair opportunity to be considered for each DO, consistent with the procedures in this contract. The Ombudsman for DOs not issued by ACC-RI will be the Ombudsman that supports that particular OCO. The designated Ombudsman for the ITES-4H base contracts is:

Amanda Moeller Army Contracting Command – Rock Island 3055 Rodman Ave.

Rock Island, IL 61299-8000 amanda.j.moeller2.civ@army.mil

CHAPTER 3 ITES-4H ORDERING GUIDANCE

1. GENERAL

Ordering is decentralized for all ITES-4H requirements. Ordering under the contracts is authorized to meet the needs of the Army only. There are no approvals, coordination, or oversight imposed by the PCO on any OCO. OCOs are empowered to place orders IAW the terms and conditions of the contracts, these Ordering Guidelines, the FAR, the DFARS (as applicable), and their own agency procedures.

The PCO will not make judgments or determinations regarding DOs awarded under the ITES-4H contracts by an OCO. All issues must be resolved consistent with individual agency procedures and/or oversight.

Upon request, the PCO is available to provide guidance to OCOs executing orders under the ITES-4H contracts.

The NAICS code for the ITES-4H contract remains 334111. NAICS 334111 is the only code to be used at the delivery order level.(This is not limited to only Small Businesses).

It is mandatory for all customers to submit RFQs and Reverse Auction requests that exceed the micro-purchase threshold using the RFQ tool on Digital Market IT e-mart.

The Digital Market IT e-mart is available to make product and price comparison among all awardees and solicit competitive quotes. The OCO can initiate the delivery order process by issuing an RFQ or initiating a Reverse Auction to the awardees via the Digital Market IT e-mart at https://chess.army.mil/.

Customers are advised to carefully consider delivery order scopes which include incidental construction-type activities (including installation of hardware, running conduit, attaching devices to structures, drilling using specialized equipment) that might typically be performed by tradespersons (electricians, carpenters, and others). For incidental construction-type activities occurring at federal buildings and works, IAW FAR Subpart 22.4, ensure that the requirements of FAR 52.222-6 are met during order performance.

NOTE: The ITES-4H contract has an ordering period expiration date of 18 SEP 2030 (unless the next ordering period is exercised out to 18 September 2035). The contract includes 52.216-22(d) (specifying 36 months), which allows work to continue that has been STARTED but not COMPLETED at the time of contract expiration. NO NEW

WORK CAN BE AWARDED OR BEGIN AFTER THE EXPIRATION DATE OF THE

BASE CONTRACT; however, if a delivery order contains a valid option period, clause 52.217-8, “Option to Extend Services,” or clause 52.217-9, “Option to Extend the Term of the Contract,” these CAN BE exercised AFTER the ordering period for the base contract expires. ALL WORK ABSOLUTELY MUST STOP ON THE DATE ALLOWED BY 52.216-22(d). Extended maintenance/warranty ONLY may extend past 18 SEP 2033 as long as the support was awarded/ordered prior to 18 SEP 2030 AND the support POP is multi-year in nature (e.g. three continuous years vice three one-year options) as no options can be exercised after 18 SEP 2033.

2. PRICING

Pricing is Firm-Fixed-Price (FFP) at the order level. Prices negotiated at the order level are FFP and locked in for that order. The catalog prices are a baseline price, not a fixed price ceiling, and prices may fluctuate over the life of this IDIQ to reflect current market conditions. There are also unpriced items. These include nine FFP line items for Related Items and Equipment, Related Software, Related Services, OCONUS Shipping, Shipping Variations, DOD ESI, Other Direct Expenses, Non- Catalog Items, and CMR.

The Government reserves the right to add CLINs for individual items to the contract that currently are not catalog items under the New Technology Clause.

Catalog items will be purchased by execution of DOs. The catalog CLIN on the DO shall list the discounted amount for the catalog items ordered. In the description column, the following minimum information will be listed: catalog number, part number, description, item quantity, unit price and extended amount, discount applied, and the discounted grand total.

Additional discount(s), from the established catalog discount, may be provided under individual DOs as negotiated by the OCO. Any and all agreements to reduce pricing under the provision shall be subject to all other provisions set forth in the contract.

Contract terms and conditions may not be waived, nor additional products (not specified in scope of the contract) be sold as part of the price reduction agreement.

3. SMALL BUSINESS SET-ASIDE

As the Non-Manufacturer Rule applies to ITES-4H, Small Business (SB) set-asides are possible at the delivery order (DO) level. (https://www.sba.gov/partners/contracting-officials/small-business-procurement/nonmanufacturer-rule

There are several class waivers listed at https://www.sba.gov/document/support-non-manufacturer-rule-class-waiver-list

An individual waiver can also be applied for at the delivery order level.

If the SB is a manufacturer of the products being sought, a waiver is not required.

For a contract at or below the simplified acquisition threshold (SAT), a small business concern may provide the end item of any domestic firm; a waiver is not required. Please see DOD Class Deviation 2019-O0003 for complete reference.

The requiring activity/ordering contracting office (RA/OCO) will have to perform the research to see if there are any SB manufacturers of the product, if a waiver exists on the SBA.gov site, or to request an individual waiver at the DO level. The RA/OCO will coordinate with their cognizant Legal/SB offices as appropriate. The OCO will have to document the file accordingly.

TAA compliance is still a requirement on ITES-4H. Per the Non-Manufacturing Rule detailed at https://www.sba.gov, “A waiver of the non-manufacturing rule does not affect other legal requirements that might apply to a supply contract, such as the Buy American Act or Trade Agreements Act.”

The NAICS code for the ITES-4H contract remains 334111. NAICS 334111 is the only code to be used at the delivery order level.

https://www.sba.gov/partners/contracting-officials/small-business-procurement/nonmanufacturer-rule https://www.sba.gov/partners/contracting-officials/small-business-procurement/nonmanufacturer-rule https://www.sba.gov/document/support-non-manufacturer-rule-class-waiver-list https://www.sba.gov/document/support-non-manufacturer-rule-class-waiver-list https://www.sba.gov/contracting/government-contracting-programs/what-small-business-set-aside

ACC-RI and Digital Market will not be making any determinations if specific products apply to a particular waiver.

ONLY UPON COMPLETION OF THE ABOVE WILL THE OCO BE ABLE TO SET

ASIDE PROCUREMENTS FOR SBs ON THE Digital Market IT E-MART FOR ITES- 4H.

FAR 19.502 Setting aside acquisitions: 19.502-2 (a) Each acquisition of supplies or services that has an anticipated dollar value exceeding the micro-purchase threshold for acquisitions as described in 13.201(g)(1), but not exceeding the simplified acquisition threshold, is automatically reserved exclusively for small business concerns and shall be set aside for small business unless the contracting officer determines there is not a reasonable expectation of obtaining offers from two or more responsible small business concerns that are competitive in terms of market prices, quality, and delivery. For the complete reference, please refer to FAR 19.203 and 19.502, and Class Deviation 2018- O0018. Please note that the capability to establish an SBSA has been enabled for ITES-4H. To designate an ITES-4H RFQ as an SBSA when creating an RFQ, check the box located below the list of Vendors next to: "Is this a small business set aside?" The RFQ will then only be sent to the small businesses on ITES-4H.

4. ORDER FORMS AND NUMBERING

An appropriate order form (DD Form 1155, Order for Supplies or Services, or SF1449, Solicitation/Contract/Order for Commercial Items) shall be issued for each DO. The use of Government Credit Cards is also authorized IAW applicable rules and procedures.

DOs may be issued via telephone, fax, e-mail, postal mail or Digital Market IT e-mart.

New delivery/call orders created off of an A, D, and G type contracts will be 13 characters long and contain "F" in the 9th position. (e.g. W5519TC2xF0xxx)

5. DELIVERY REQUIREMENTS

Delivery of products to the Continental U.S. (CONUS) and OCONUS locations shall be IAW individual DOs. Maximum delivery time to the addresses specified in each DO shall be within 30 calendar days for CONUS addresses, and 35 calendar days for OCONUS from the date a valid order is received by the contractor, or as otherwise agreed to by the parties. All contractors offer the ability to expedite delivery, subject to negotiation or additional cost. Partial shipments and partial payments are authorized under the contracts. Shipping shall be Free on Board destination.

Delivery prices for OCONUS shipments shall be separately negotiated as a FFP CLIN under individual DOs.

Coordination and scheduling of shipment and delivery is the responsibility of the ordering activity. Commercial shipping is required in lieu of developing a shipping mechanism reliant upon Government personnel intervention.

If an item cannot be delivered within the delivery time for that item, the contractor shall notify the OCO and Digital Market within two business days of order receipt of the expected delivery date for the ordered item(s). Upon notification, the Ordering Agency may choose to cancel the DO or request due consideration for the delay.

The following defines the locations for CONUS, Named OCONUS, and remote

OCONUS:

• CONUS - The 48 contiguous states, Alaska, Hawaii, and the District of Columbia.

• Named OCONUS - Germany, Turkey, Italy, Japan, Republic of Korea, Belgium, Puerto Rico, Spain, Greece, Guam, Okinawa, Solomon Islands, Kwajalein, Bahrain, United Arab Emirates, Kuwait, Qatar, the Netherlands, and the United Kingdom.

• Remote OCONUS - OCONUS locations that are not listed under CONUS or Named OCONUS to include hostile areas.

6. SECURITY CONSIDERATIONS

Orders shall indicate any security clearances required and the level of classified access necessary. A DD Form 254, Contract Security Classification Specification, shall be prepared and incorporated into the DO when required.

IAW AFARS 5107.9101, an AT/OPSEC Cover Sheet (Attachment 3) has been incorporated into the base contract eliminating the need to create one at the DO level.

AFAR 5107.9101 states: "Implementation of AT and OPSEC considerations in the requirements package is the responsibility of the requiring activity. Contracting officers, prior to issuing a solicitation for a service contract (including construction) in excess of the micro purchase threshold or a supply contract in excess of the simplified acquisition threshold, shall ensure that the requirements package contains a signed AT/OPSEC cover sheet. The cover sheet, at a minimum, must include all the information and reviews listed in the Army standard cover sheet at Appendix A of the AT/OPSEC Desk Reference, available via the Internet (Note: Access must be granted by the Antiterrorism Division of the Officer of the Provost Marshal General, HQDA, upon request). This requirement also applies to orders under indefinite delivery contracts, unless each delivery order under the contract is for substantially the same product, in which case the cover sheet at the contract level is sufficient.”

7. ORDERING – FAR 16.505

IAW FAR 16.505(b)(2), for all orders exceeding the micro-purchase threshold but not exceeding the simplified acquisition threshold, the OCO shall give every ITES-4H contractor a fair opportunity to be considered for a DO unless one of the exceptions to fair opportunity applies. The OCO must document his/her rationale if applying one of the exceptions to fair opportunity. However, no special format is required.

Each order exceeding the simplified acquisition threshold shall be placed on a competitive basis in accordance with FAR 16.505 paragraph (b)(1)(iii)(B), unless supported by a written determination that one of the circumstances described at

16.505(b)(2)(i) applies to the order and the requirement is waived on the basis of a justification that is prepared in accordance with 16.505(b)(2)(ii)(B) Refer to your agency’s approval authorities for placing orders on an other-than-competitive basis.

This competitive basis requirement applies to all orders by or on behalf of DOD. Non- DOD agencies shall comply with its agency’s procedures.

The requirement to place orders on a competitive basis is met only if the OCO:

• Provides a notice of intent to purchase to every ITES-4H contractor, including a description of work to be performed and the basis upon which the selection will be made.

• Affords all ITES-4H contractors responding to the notice a fair opportunity to submit an offer and to be fairly considered.

Exceptions to the requirement to place an order on a competitive basis.

• As provided in FAR 16.505(b)(2), the OCO may waive the requirement to place an order on a competitive basis if a written Justification for an Exception to Fair Opportunity is completed and one of the following circumstances applies:

o The agency’s need for the supplies or services is so urgent that providing a fair opportunity would result in unacceptable delays. Use of this exception requires a justification that includes reasons why the ITES-4H processing time for a fair opportunity to be considered will result in an unacceptable delay to the agency. The justification should identify when the effort must be completed and describe the harm to the agency caused by such a delay.

• Only…