Attachment_C-Collin_County_IT_SaaS_Questionnaire_11-6.pdf
PDF 583 KB Posted
- Attached to
- Electronic Health Records
- Solicitation number
- 2024-280
- Issued by
- Collin County, Texas
About this file
The document is a Collin County Information Technology SaaS Questionnaire designed to assess potential cloud solution providers for the county's Electronic Health Records system. The questionnaire comprehensively evaluates vendor cybersecurity, data management, and operational practices across multiple domains including governance, security controls, backups, policies, and procedures. Key areas of inquiry include log export capabilities, authentication methods, data encryption, backup procedures, data retention policies, breach notification protocols, and system outage communication processes.
The questionnaire seeks detailed information about vendors' security practices, such as multi-factor authentication support, integration with specific identity management tools like Okta and Cisco Duo, role-based access controls, data ownership, encryption standards, and compliance with frameworks like FedRAMP. Vendors are asked to explain their policies around critical aspects like application patching, vulnerability identification, data storage locations, backup retention, and notification procedures for potential security incidents or misconfigurations. The document is structured to help Collin County thoroughly evaluate cloud service providers' capabilities and risk management approaches for a sensitive electronic health records system.
View the file
Other files
Show all 32
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Attachment C- Collin County IT Sass Questionnaire C O L L I N C O U N T Y
Information Technology
2300 Bloomdale Road
Suite 3198
McKinney, Texas 75071 www.col l incountytx.gov
1 | P a g e
Company Name:______________________________________
In the event of a cybersecurity incident, who should we contact?
Governance & Security Controls
Do you offer the capability to export your logs to the county's on-premise SEIM? If yes, select all that apply.
Yes No
Authentication Logs Changelogs Traffic logs
For other logs, please specify.
How do you secure logins to the cloud application?
Username/Password MFA SSO Source IP Restriction
Other methods, please specify.
Do you integrate with Okta for single sign-on (SSO)? Yes No
Do you support Cisco Duo 2FA to secure access? Yes No
Do you provide the capability to geoblock access to the cloud application? Yes No
Does your solution support role-based access? Yes No
Does your solution store any personally identifiable information, personal health data, payment card information (PII, PHI, or PCI data), or secure/confidential information?
Yes No
PII PHI PCI Secure/Confidential
Who owns the county’s data in your cloud solution? _________________________________________________
Do you encrypt the data stored at rest? Yes No
Do you encrypt the data in transit? Yes No
Does your solution comply with the FedRAMP requirements? Yes No
Do you have traffic analysis tools for your solution? Yes No
Can the county's data in your cloud solution be stored in another country besides the United States?
Yes No
If yes, what other countries may store the county's data?
If yes, can Collin County restrict data storage to US locations only?
Is your solution behind a firewall? Yes No
C O L L I N C O U N T Y
Information Technology
2300 Bloomdale Road
Suite 3198
McKinney, Texas 75071 www.col l incountytx.gov
2 | P a g e
Backups
How do you back up the county's data, and how long do you keep the backups?
Can you export the backup to the county’s data center? Yes No
If yes, what data format will be used to transfer the data to the county?
Policies & Procedures
What is your record retention policy for the county's data?
What is your data retention policy after the end of service?
• For example, do you securely remove all of our data at the end of service, and how long will you keep it?
What is your application patch policy?
• For example, how long does it take you to patch a critical vulnerability once notified?
Do you run a bug bounty program to identify vulnerabilities in your application? Yes No
What is your breach notification policy for your customers if you suffer a cybersecurity breach?
If you determine an outsider has breached the county's data, what is your notification policy to the county?
Explain your notification policy if a misconfiguration is identified that may have put your customer at risk (for example, exposing RDP to the internet).
What is your notification policy if you determine the county has misconfigured your cloud solution and put itself at risk?
C O L L I N C O U N T Y
Information Technology
2300 Bloomdale Road
Suite 3198
McKinney, Texas 75071 www.col l incountytx.gov
3 | P a g e
Who is responsible for providing notifications regarding system outages, and what is your expected timeframe for delivering these notifications?
Additional Comments
Submitter’s Information
Printed Name:______________________________ Signature:___________________________________
Position:___________________________________ E-Mail Address:_______________________________
Date:___________________
File details come from the government source that posted it. Updated .