Attachment-A-Technical-Functional-Requirements-rev_1.xlsx
XLSX spreadsheet 89 KB Posted
- Attached to
- Computerized Maintenance Management System State and local contract opportunity
- Solicitation number
- RFP-3-25-12
- Issued by
- Brevard County, Florida
About this file
The file "Attachment-A-Technical-Functional-Requirements-rev_1.xlsx" is related to Brevard County, Florida's Request for Proposal (RFP-3-25-12) for a Computerized Maintenance Management System (CMMS). The county seeks a cloud-based, GIS-centric software platform initially targeting the Public Works Department's Facilities program, with potential expansion to Road & Bridge, Traffic Operations, and other departments. The project requires a commercial off-the-shelf solution capable of tracking physical assets like buildings, HVAC components, elevators, electrical panels, pumps, and generators. Proposal submissions were due on March 28, 2025, at 3:00 PM, with a selection committee meeting scheduled for May 5, 2025, at 2:30 PM. The contract will have a five-year term, with an initial implementation targeted for completion by September 30, 2025.
Brevard County has budgeted $400,000 for fiscal year 2025 and is seeking a licensing model with unlimited user accounts at a fixed cost without recurring per-user fees. The system must support approximately 12+ admin users, 20+ super/power users, 50+ staff users, and over 3,500 requestors, with potential for future departmental expansion. The current asset management environment relies primarily on Excel spreadsheets, SAP, and iWorQ, indicating a need for a more sophisticated, integrated solution. Nine contractors were identified in the RFP, including AtkinsRealis USA, Brightly Software, EPIC Engineering, IBM, Infor, MaintStar, Opengov, PSD Citywide, and zLink. The contract includes provisions for potential joint use by other governmental agencies in Florida, with comprehensive insurance requirements covering general liability, auto liability, workers' compensation, network security, professional liability, and umbrella coverage.
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Instructions
ATTACHMENT A - TECHNICAL/FUNCTIONAL REQUIREMENTS
| Mark only ONE option with an "X" to signifiy how your solution meets the stated requirement in the Rating column. | Enter comments sufficient to support the response in the "Comments" field. | |
| Rating | Definition | Comments |
| Yes | The requirement is provided out of the box with the proposed solution. | Describe how the item is supported. |
| 3rd Party | The requirement is supported by 3rd party software. | Describe the other software and how it works with your solution and meets the requirement. On the price sheet, indicate any associated costs. No Hidden Costs. |
| Custom | The requirement requires customization to the proposed solution. | Describe the customization and how it meets the requirements. On the price sheet, indicate any associated costs. No Hidden Costs. |
| Not Supported | The requirement is currently not supported with the proposed solution and there are no plans to support in the future. | Comments are not required. |
| DO NOT insert rows. |
Technical Technical Requirements
| Rating | Comments | |||||
| ID # | Requirement | Yes | 3rd party | Custom | Not Supported | |
| TR-01 | Does the Contractor provide the solution as a cloud-based offering? If so, what is the infrastructure platform (e.g., Amazon Web Services, Microsoft Azure)? Please describe. | |||||
| TR-02 | Does the mobile app offer the same full functionality as the desktop/web application, including offline and online capabilities? Does the mobile app support both Android and Apple tablets? Is the software free to use on these devices, or are there associated costs? Please provide details. | |||||
| TR-03 | Can the mobile app be used without an active internet connection, and will it sync with the system to update data once connectivity is restored? Please explain the process. | |||||
| TR-04 | Does the solution provide APIs for data access and full integration opportunities with other County systems (e.g., SAP, ESRI, GIS)? Please provide details, including any limitations or required customization for these integrations. | |||||
| TR-05 | Does the solution leverage Microsoft’s Azure Active Directory Federation Services for single sign-on (SSO) capabilities? Please describe how this integration works. | |||||
| TR-06 | Does the cloud-based solution support multi-tenancy, allowing integration and management of data from multiple customers or entities? Please describe how this is achieved and the controls in place for separating and managing data securely. | |||||
| TR-07 | Does the license agreement allow for unlimited users and/or seats as required by the RFP? Please describe the licensing structure, including any restrictions or tiers based on user volume or functionality. | |||||
| TR-08 | Does the Contractor regularly perform software maintenance, upgrades, or patches? Please specify the frequency, impact on users (e.g., downtime), and the process for notifying users in advance of updates. | |||||
| TR-09 | Does the Contractor provide a customer help desk? If so, please describe the methods of access (e.g., email, phone, ticketing system) and response times, including SLAs for critical issues. | |||||
| TR-10 | Is technical support available 24/7, including holidays and weekends? Please explain support coverage. | |||||
| TR-11 | Does the Contractor actively monitor for security threats? Please describe the security measures in place to detect and prevent breaches, including real-time monitoring capabilities. | |||||
| TR-12 | Does the Contractor regularly conduct vulnerability assessments, penetration testing, and provide detailed security reports? Please include recent audit documentation. | |||||
| TR-13 | Does the Contractor have a comprehensive disaster recovery plan (DRP)? Please describe the recovery time objectives (RTO) and recovery point objectives (RPO). | |||||
| TR-14 | Does the Contractor have a backup plan? Please describe, including the frequency of backups, backup overwrites, and procedures for data restoration. | |||||
| TR-15 | Does the Contractor provide data archiving capabilities? Please describe the archiving process, including retrieval options for historical data. | |||||
| TR-16 | Does the solution store documents, photos, and other media types in a database? Does it have the ability to document locations with a US Postal address, GIS points for locations without an address, linear coordinates for vertical projects, and GIS shapes for large areas? Please explain storage capabilities and any limitations, as well as how this capability supports various project types and assets. | |||||
| TR-17 | Does the solution impose any data storage limitations? If so, please provide details on the maximum data storage capacity and options for scaling storage based on increased usage or data needs. | |||||
| TR-18 | Can user access be configured based on granular roles (e.g., by function, asset type, or business area)? Please describe the level of access control and the flexibility in defining roles and permissions. | |||||
| TR-19 | Does the system allow for configuring inactivity timeouts for users? Please describe how this feature is implemented and managed, and whether it can be configured per role or department. | |||||
| TR-20 | Does the system support importing and exporting data to or from standard file formats (e.g., HTML, XML, CSV, Excel, PDF, ASCII)? Can these processes be managed via menus without coding or customization? Can saved exports be shared by users or system administrators for future use? | |||||
| TR-21 | Does the system provide the ability for administrators to customize visible fields for different user roles via menus without coding or customization? Please explain the customization options available for field management. | |||||
| TR-22 | Can system administrators add, modify, or remove user permissions and access controls through menus without coding or customization? Please describe the administration process and ease of use. | |||||
| TR-23 | Does the system include an audit trail with a date/time stamp to the nearest second, capturing changes such as user actions, information changed, and machine/computer name? Please describe the audit trail functionality and reporting capabilities. | |||||
| TR-24 | Does the system provide the ability to encrypt stored data? Please provide details on the encryption standards used (e.g., AES-256) and compliance with data security regulations. | |||||
| TR-25 | Does the system provide encryption for data in transit? Please describe the security protocols used (e.g., HTTPS, SSL, TLS) and how these ensure secure communication between devices and the cloud. | |||||
| TR-26 | Is the system accessible via a web browser? If so, does the site use secure protocols such as HTTPS/SSL/TLS? Please describe the security measures in place for web access. | |||||
| TR-27 | Can the system allow external users (e.g., citizens, vendors, other departments) to submit service requests without requiring a login? Can the intake process be integrated into the County's website? Please explain how external access is managed and authenticated. | |||||
| TR-28 | Does the solution support access and utilization of unsecured map and/or feature services from ESRI’s ArcGIS Server 10.7.1 or higher? Please describe the integration process. | |||||
| TR-29 | Does the solution allow for the creation and tracking of work orders/service requests through both a traditional GUI and a GIS interface? Please explain how these features work and the flexibility offered to users. | |||||
| TR-30 | Does the GIS function allow the usage of multiple data layers for creating maps and generating reports? Can these be modified through menus without coding or customization? Please provide examples. | |||||
| TR-31 | Does the system allow for future expansion of users, data, and asset types to include additional County programs or departments? Can these programs be managed independently, with separate administrators and users overseeing different data sets? Please describe scalability options and any additional costs for adding additional programs and uses? | |||||
| TR-32 | Can the Contractor provide on-site support and training during system start-up and initial implementation? Please provide details on training schedules, materials, and any ongoing training support. | |||||
| TR-33 | Does the system allow for the creation and execution of predefined searches based on user-specified criteria? Can these searches be modified through menus without coding or customization? Please describe the search and query capabilities. | |||||
| TR-34 | Can the system generate reports in a variety of file formats (e.g., Excel, CSV, database formats)? Can these reports be modified through menus without coding or customization, and saved for future use by users or administrators? Please provide examples of supported formats. | |||||
| TR-35 | Does the solution include an easy-to-create dashboard environment for displaying KPIs and performance metrics? At a minimum, can it track service requests, work orders, and projects, including response times, completion rates, closeouts, and costs by person and organization? Are performance metric best practices and processes from jurisdictions of similar size and complexity included during training and implementation? Is there a library or repository of metrics made available to customers for reference and benchmarking? Can additional KPIs and metrics be added or modified through user-friendly interfaces without requiring coding or customization? Please describe the customization options available for KPIs and metrics, including how they can be adapted to evolving County needs and any limitations to customization. | |||||
| TR-36 | Does the dashboard functionality allow for the addition of tabular data, charts, graphs, and other data visualization elements? Are best practices and processes from jurisdictions of similar size and complexity included during training and implementation? Can users add or modify data visualizations, such as charts and tables, without requiring coding or customization? Please provide examples of how the dashboard can be tailored to meet specific County needs, including any limitations to customization. | |||||
| TR-37 | Does the solution comply with relevant data protection regulations (e.g., HIPAA, FISMA, CJIS)? Please provide details on compliance certifications and adherence to security standards. | |||||
| TR-38 | Can the system provide different security levels based on user roles? Please explain how role-based security is configured and managed. | |||||
| TR-39 | Can the system scale to handle increased data, users, and asset types without performance degradation? Please describe the system's scalability, including how it manages growing data volumes and user load, as well as the performance monitoring tools available to ensure optimal functionality. | |||||
| TR-40 | What is the guaranteed system uptime (e.g., 99.9%)? Please describe the service level agreements (SLAs) regarding uptime and system availability, including any provisions for compensation or remediation if the SLA is not met. | |||||
| TR-41 | Does the solution provide access to drawings, equipment details, name-plate data, OEM manuals, and other relevant documentation stored for each asset, including remote access via tablets or mobile devices? Please explain how these assets are stored and accessed. | |||||
| TR-42 | Are tablets able to be geo-referenced in order to record service call locations and track the progress of multi-day work orders for field staff working on linear projects (e.g., roads, pipelines)? Please provide details on how geo-referencing works and how progress is visualized in the system. | |||||
| TR-43 | Does the software support barcoding and/or RFID tagging to track major assets (e.g., HVAC systems, AHUs, hot water heaters, traffic signals)? Can field personnel scan these assets with handheld devices to locate vital information, update service requests, manage work orders, perform preventive maintenance (PM), inspections, and close out tasks? Can field personnel report time directly through the handheld device? Please provide details on how this process works. | |||||
| TR-44 | The software must seamlessly integrate with the County’s version of SAP for backend accounting, billing, and timekeeping functions related to service requests, work orders, and projects. Please confirm that no double data entry is required and explain how the integration is achieved. | |||||
| TR-45 | Is the system adaptable and flexible enough to add or change fields, dropdowns, etc., without coding or customization? Please describe the areas that require customization and ensure these are clearly outlined in the pricing sheet. No hidden costs are permitted. | |||||
| TR-46 | Is the system fully electronic, eliminating the need to print paper or scan routine service work, while retaining the capability to do so if necessary? Please describe how electronic workflows are supported. | |||||
| TR-47 | The software must seamlessly track hours of field staff by name on specific pieces of heavy equipment to determine eligibility for advancement, without having to duplicate service request, work order, and project records (specific to Road & Bridge). Please explain how this functionality is integrated. | |||||
| TR-48 | Can the software track road closures, provide detour scenarios, display visual tracking, and send notifications to services like Waze and Google Maps for planned roadwork duration? Can it also accommodate updates to the duration and status of service requests, work orders, projects, and development requests specific to Traffic, Road & Bridge, and Engineering? Please provide details. | |||||
| TR-49 | Can the software track inspections of development projects by date, including the ability to upload pictures without data limitations? Can it provide dashboards or status views by inspector, location, district, and other criteria, accessible remotely via tablets? Please explain how this feature supports the County’s project inspection needs. | |||||
| TR-50 | Does the software support automated asset collection, and does it include trip planning and route optimization features for conducting map-based storm assessments? Please explain how these features work and how they enhance field operations efficiency, particularly in emergency or post-disaster scenarios. | |||||
| TR-51 | Does the software provide any generative AI capabilities or automation features for reviewing, managing, and outputting information related to work orders, service requests, and assets? Please describe software automation features including any examples of automation in action. | |||||
| TR-52 | Does the solution provide APIs for data access and full integration opportunities with Lansweeper Help Desk? This is used at the Brevard County Jail and is administered by the Brevard County Sheriff's Office (BCSO) Please provide details, including any limitations or required customization for these integrations. This is listed as an Optional Integration item on the price sheet. |
General General Requirements
| Rating | Comments | |||||
| ID # | Requirement | Yes | 3rd Party | Custom | Not Supported | |
| GN-01 | The software must have an intuitive, user-friendly interface with a menu-driven structure. Routine functions must require no more than three clicks to access any screen, and there must be no reliance on special codes for regular operations. (see TR-29) | |||||
| GN-02 | Administrative users must be able to update lookup table contents (e.g., asset types, priorities, activity codes) via a no-coding interface.) (see TR-21) | |||||
| GN-03 | Admin users must be able to modify, hide, relocate, and repurpose fields on end-user forms without coding or customization. (see TR-21) | |||||
| GN-04 | Admin users must be able to add user-specified custom fields to forms. These fields must be modifiable via menus without coding or customization.(see TR-21) | |||||
| GN-05 | Admin users must have the ability to send notifications to users via email, text, or other channels, configurable by role or workflow. | |||||
| GN-06 | The system must allow for the addition, modification, and removal of assets from the inventory via a no-coding interface. (see TR-18) | |||||
| GN-07 | Required fields for data integrity (e.g., dates, dropdown lists) must be admin-configurable to ensure accurate data entry. (see TR-17) | |||||
| GN-08 | Admin users must control user permissions for work activities, including the ability to view, create, edit, complete, and close work orders. (see TR-18) | |||||
| GN-09 | Admin users must be able to configure predefined equipment, labor, and material rates for tracking work order costs. | |||||
| GN-10 | The system must support a phased implementation approach, including asset management and inventory collection, with clear cost disclosures. No hidden costs are permissible. Disclose all pricing under the pricing sheet. | |||||
| GN-11 | The Contractor must provide on-site assistance for initial data collection and asset database creation. | |||||
| GN-12 | The system must allow FEMA equipment rates to be imported through an easy upload process. | |||||
| GN-13 | The system must support varying equipment rates and minimum usage times (e.g., 4-hour, 8-hour) for different customers or use cases. | |||||
| GN-14 | The system must maintain a detailed audit trail of all user actions, with timestamped logs accessible to administrators for compliance purposes.(see TR-23) | |||||
| GN-15 | The system must comply with applicable regulations (e.g., HIPAA, FISMA, CJIS) and support reporting for compliance audits.(see TR-37) | |||||
| GN-16 | The system must support importing/exporting data in standard file formats (e.g., CSV, XML, Excel, PDF) and allow these processes to be performed via menus without coding. (see TR-20) | |||||
| GN-17 | The system must provide robust archiving capabilities for historical data, ensuring secure and accessible long-term storage. (see TR-15) | |||||
| GN-18 | Mobile apps must support offline functionality, syncing data to the system when connectivity is restored. (see TR-02, TR-03) | |||||
| GN-19 | The system must provide customizable dashboards for real-time KPIs, supporting visualization and tracking of work orders, costs, and performance metrics. (see TR-35, TR-36) | |||||
| GN-20 | The system must allow for both predefined and ad hoc reporting, with automation and modification available via menus. (see TR-34) | |||||
| GN-21 | The system must integrate with external platforms, including GIS, SAP, and other County systems, via robust APIs. (see TR-04) | |||||
| GN-22 | The system must support GIS functionality, including map-based planning and analysis. (see TR-28, TR-30) | |||||
| GN-23 | The system must support automation for workflow optimization and predictive maintenance alerts. (see TR-50, TR-51) | |||||
| GN-24 | The system must include a comprehensive disaster recovery plan and backup process to protect against data loss. (see TR-13, TR-14) |
Service Requests Service Requests
| Rating | Comments | |||||
| ID # | Requirement | Yes | 3rd Party | Custom | Not Supported | |
| SR-01 | Ability to create, map and track internal and external service requests. | |||||
| SR-02 | Ability to replace existing SAP hosted work order tracking system to receive service requests and return resolutions. | |||||
| SR-03 | Ability to specify required information to be captured on a service request. | |||||
| SR-04 | Capability to configure questions to ask based on service request type. | |||||
| SR-05 | Capability for Admin to assign priority based on the service request type. | |||||
| SR-06 | Provide a configurable selection of request types. | |||||
| SR-07 | Provide a method to route service requests to a predefined group based on the request type. | |||||
| SR-08 | Search for requestor call history and view related service requests. | |||||
| SR-09 | Ability to associate multiple service requests together if same issue. | |||||
| SR-10 | Record requestor information including a history of previous requests. | |||||
| SR-11 | Create a related work order and maintain linkage to originating service requests. | |||||
| SR-12 | Automated emails sent at creation, updates, or closure or service requests, work orders, and projects | |||||
| SR-14 | Provide a service request process with metrics for facilities based on best practices and processes from jurisdictions of similar size and complexity. Support adding/modifying data without coding. | |||||
| SR-15 | Does the software distinguish between service requests, work orders, and projects? Can related records flow through seamlessly? Please describe. | |||||
| SR-16 | Is the system capable of tracking service request, work orders, and projects while also capturing related records necessary to track time to be uploaded to SAP for timekeeping? | |||||
| SR-17 | Can the system be used by Brevard County service contractor vendors to track their service requests, work orders, and projects? Can permissions and access be limited for security and integrity? | |||||
| SR-18 | Can a single service request system be used department-wide and connected to multiple work order systems for multiple department programs to use? |
Work & Asset Management Work & Asset Management
| Rating | Comments | |||||
| ID # | Requirement | Yes | 3rd Party | Custom | Not Supported | |
| WM-01 | Allow authorized users to associate work orders to a specific asset or group of assets. | |||||
| WM-02 | Assign individual employees to a work order, tracking their time and tasks for cost allocation and reporting purposes. | |||||
| WM-03 | Assign contractors to a work order and attach invoices, cost details, and documentation such as certifications or compliance records. | |||||
| WM-04 | Create an initial estimated cost and track updates to the final cost, including adjustments made during project execution. | |||||
| WM-05 | Assign an organization code to a work order for cost tracking and departmental chargebacks, ensuring proper allocation of expenses. | |||||
| WM-06 | Associate, monitor, and record all costs (labor, materials, vendor-provided services) for service calls, work orders, and projects. | |||||
| WM-07 | Schedule and manage preventive maintenance work orders based on user-defined schedules, with automated reminders via email, text, or pop-up alerts. | |||||
| WM-08 | Create inspections linked to work orders for assessing asset conditions and compliance with safety and performance standards. | |||||
| WM-09 | Update an asset’s condition rating directly within a work order, with historical ratings maintained for reference and analysis. | |||||
| WM-10 | Track timestamps for key work order stages, including initiation, assignment, progress updates, completion, and closure. | |||||
| WM-11 | Search and view work order activities using user-selected criteria, including ad-hoc reporting, keyword searches, and date range filtering. | |||||
| WM-12 | Extract metrics and insights related to service requests, work orders, projects, preventive maintenance completion, hours worked, and materials used, segmented by work section, location, or district. | |||||
| WM-13 | Automatically notify staff of work assigned to them or within their area that requires their attention. Provide reminders such as pop-up alerts, texts, and emails. Describe how. | |||||
| WM-14 | Link and/or associate service requests, work orders, or projects to a user named event or project which could include both planned and unplanned events. Easily create related records. Describe how. | |||||
| WM-15 | Designate workflows for assignment, quality control (QC), and closure, with role-based access controls for approval processes. | |||||
| WM-16 | Categorize work orders by type, such as capital or maintenance work, for easier classification and reporting. | |||||
| WM-17 | Store supplier details, including addresses, phone numbers, and primary contacts, within the system for vendor management. | |||||
| WM-18 | Maintain custom equipment numbers, vendor equipment numbers, and manufacturer serial numbers within a unified asset record. | |||||
| WM-19 | Ability to create, track and manage an unlimited number of capitalized and non-capitalized assets by various classification structures (type, subtype, class, etc.). | |||||
| WM-20 | Ability to produce a label including the asset tag and a machine readable version of the asset tag for physical inventory tagging upon acquisition/purchase. | |||||
| WM-21 | Ability to capture multiple attributes of an asset (e.g., material, length, depth, manufacturer, status). | |||||
| WM-22 | Track asset downtime and out-of-service periods, with associated costs and impacts on operations. | |||||
| WM-23 | Ability to manage inventories of vehicles, materials, equipment, and facilities, including truck stock and bench stock for field operations. | |||||
| WM-24 | Ability to track maintenance activities, costs, and schedules for all asset types, including facilities, traffic equipment, and roadways. | |||||
| WM-25 | Ability to access the full history of work orders and activities associated with any asset, supporting lifecycle analysis and audit requirements. | |||||
| WM-26 | Ability to configure the workflow for a work order, including automatic notifications to requestor (e.g., citizen, requesting department) upon initiation and closing, and assigned department based on type of request. | |||||
| WM-27 | Ability to generate work orders directly without requiring a preceding service request, accommodating urgent or field-initiated tasks. | |||||
| WM-28 | Process for direct field ordering of materials and equipment from approved vendors and/ or ability to generate request and send to expeditors or similar through automated process. | |||||
| WM-29 | Support the integration of GIS-based work planning, allowing spatial analysis and visualization of work orders for efficient scheduling and resource allocation. | |||||
| WM-30 | Allow for the grouping and tracking of multiple work orders under a single project or program, maintaining visibility of progress and budget across related tasks. | |||||
| WM-31 | Provide customizable dashboards for monitoring work order status, labor utilization, material usage, and key performance metrics in real time. | |||||
| WM-32 | Integrate with external systems such as financial software, GIS platforms, and procurement tools to streamline workflows and eliminate duplicate data entry. | |||||
| WM-33 | Facilitate mobile access for field staff to update work orders, record task completion, and report issues in real time, even when offline. | |||||
| WM-34 | Support automation of routine tasks, such as recurring maintenance or inspection generation, using predefined rules or conditions. |
Inspections Inspections
| Rating | Comments | |||||
| ID # | Requirement | Yes | 3rd Party | Custom | Not Supported | |
| IN-01 | Functionality to initiate and track inspections for all asset types with defined criteria. Provide criteria based on best practices from jurisdictions similarly sized and complex during training and implementation. Allow additional data to be added/modified without coding or customization. | |||||
| IN-02 | Automatically calculate asset condition ratings using Inspections results. | |||||
| IN-03 | Uses Inspections to define condition and tracks the condition history of an asset over time. | |||||
| IN-04 | Schedule recurring Inspections and automatically generate Inspections when they come due. | |||||
| IN-05 | Define inspection observations with weighted scoring by asset type. Weighted scoring should result in a condition score on the asset. Provide weighting criteria based on best practices and processes from jurisdictions similarly sized and of similar complexity during training and implementation/ Allow additional data to be added/modified without coding or customization. | |||||
| IN-06 | Ability to create customized inspection templates. | |||||
| IN-07 | Track costs (labor, material, equipment) for Inspections. | |||||
| IN-08 | Real-time data collection via mobile devices, including offline functionality with automatic syncing. | |||||
| IN-09 | Link inspection results directly to work orders for maintenance or repair activities. | |||||
| IN-10 | Integration with GIS for spatial analysis and mapping of inspection results. | |||||
| IN-11 | Allow attachments, such as photos, videos, and documents, to inspection records. | |||||
| IN-12 | Generate detailed inspection reports, including condition scores, costs, and recommendations, with customizable templates. | |||||
| IN-13 | Automate sharing of inspection reports with contractors and vendors via email and secure web portals. Ensure role-based access control to maintain data security and confidentiality. | |||||
| IN-14 | Enable configuration of automated notification workflows to inform contractors and vendors of inspection results, including next steps or requirements for corrective action. | |||||
| IN-15 | Provide audit logs for all shared reports, tracking recipients, timestamps, and report access. |
Lifecycle Management Lifecycle Management
| Rating | Comments | |||||
| ID # | Requirement | Yes | 3rd Party | Custom | Not Supported | |
| LM-01 | Does the software have built-in capabilities to measure and track dynamic and static assets, and provide an overall Facility Condition Index (FCI)? Are assets categorized using CSI MasterFormat or Uniformat specifications at the system, component, and subcomponent levels? Are tracking fields configurable via menus, and can new fields be added? Is the FCI tied to a published online construction database for replacement costs, and is access included in the proposed fees? Can the replacement value be overwritten? Provide similar functionality for calculating Pavement Condition Index (PCI). Please describe. Disclose all pricing under the pricing sheet. No hidden costs are permissible. | |||||
| LM-02 | Actively manage and track all facility/building assets and equipment, including installation date, description, make, model number, serial number, equipment name/label, barcode label assignment and tracking, quantity with unit of measure, subsystem, warranty information, general condition assessment (Failed-Poor-Fair-Good-Excellent), remaining useful/service life, and estimated replacement cost. Must support handheld device functionality. (see TR-41) | |||||
| LM-03 | Assign a condition rating to an asset based on user observations and weightings. | |||||
| LM-04 | Provide recommendations to sustain or improve a building's FCI value based on inspection data and predictive modeling. | |||||
| LM-05 | Prioritize repair/replacement projects to avoid future system failures and optimize asset performance. | |||||
| LM-06 | Provide a modeling tool to support predictive analysis of infrastructure and asset performance. | |||||
| LM-07 | Calculate remaining useful/service life based on reference tables for asset types. Include pre-configured tables based on best practices and processes from jurisdictions of similar size and complexity. Allow data to be added/modified without coding or customization. | |||||
| LM-08 | Include tools for capital forecasting based on asset status, condition, and work history. | |||||
| LM-09 | Capture and maintain data on asset purchase and replacement costs, with integration into budget planning tools. | |||||
| LM-10 | Track and capture detailed asset failure information, including reasons, impacts, and resolutions. | |||||
| LM-11 | Model the risk of asset failure over time based on condition ratings, historical data, and environmental factors. | |||||
| LM-12 | Report on total maintenance costs for one or more selected assets, components, or systems. | |||||
| LM-13 | Associate costs with assets across service requests, work orders, and projects. Ensure that asset costs are reportable from within the software. | |||||
| LM-14 | Record projected costs for recommended / requirement maintenance on an asset. | |||||
| LM-15 | Track and compare service requests, work orders, and projects by tracking actual costs against estimated costs for individual assets. | |||||
| LM-16 | Monitor costs against project budgets, with real-time tracking and reporting tools. | |||||
| LM-17 | Combine multiple deficient or degraded assets into specific projects for a Maintenance Execution Plan (MEP) or Long Range Maintenance Plan (LRMP). Provide tools to streamline this process and enhance project efficiency. Please describe. | |||||
| LM-18 | Evaluate MEPs and LRMPs using built-in tools to develop a budget and perform what if scenarios to FCI with projected investment. Please describe. |
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