Attachment A - PWS.pdf

Attachment A

Performance Work Statement (PWS) San Diego, CA Long-Term Temporary Duty Lodging

For Puget Sound Naval Shipyard & Intermediate Maintenance Facility

1. Purpose:

The United States Department of the Navy (DON) is seeking long-term lodging accommodations for Government personnel in support of repair and maintenance at Naval Air Station (NAS) North Island, CA. This contract will be a firm fixed price commercial service five-year Indefinite Delivery Indefinite Quantity contract procured using FAR Part 15 Procedures.

2. Background:

Puget Sound Naval Shipyard and Intermediate Maintenance Facility (PSNS & IMF) regularly requires its employees to travel on official government temporary duty (TDY) orders to repair and maintain ships at NAS North Island, CA. PSNS & IMF requires long-term lodging accommodations that meet the commercial industry standard levels of sanitation and security. Employees from PSNS&IMF that will occupy lodging accommodations include military (including active duty, and reserves) and Department of Defense (DOD) civilian personnel.

Guest will pay for personal expenses in guest rooms, such as movies, room service, and damages and the Contractor shall not bill personal expenses under the resulting contract. The Contractor shall be responsible for obtaining the guest’s Government travel card with travel orders prior to the guest occupying a room. PSNS assumes no liability with its lodgers other than the contracted room rate.

3. Scope:

The Contractor shall provide lodging accommodations to PSNS & IMF within 18 driving miles, traveling main routes, to and from the front entrance of NAS North Island.

4. Lodging Room Conditions

Conditions of the units should be the same quality as compared to other commercial, long-term corporate lodgings available to the general public Long Term Lodging is defined as 31 days or more. Lodging facilities shall comply with all federal and state applicable fire and safety codes and regulations. Minimum requirements for each unit are:

A. General Lodging Description/Specifications for Furnished Apartments

1) One-bedroom or two-bedroom apartment units with separate living room and kitchen area at no additional costs for different rooms.

2) Clean and sanitary conditions, free of noxious and offensive odors.

3) Ceiling must be free of damage (cracks/breaks).

4) Walls/floors must be free of any molds or stains.

5) Independently controlled air conditioning and heating unit in good working order. Must be clean to include filters, electrically safe and inspected as needed to maintain functionality. Unit must be permanently installed in the unit and not temporary in nature, such as a window or portable unit.

6) Doors and windows shall have locks installed in accordance with state and local rules governing the leasing of real property.

7) Telephone, internet and cable. Twenty-four (24) hour telephone services with local calls free of charge. This contract does not cover long distance phone charges and each occupant shall pay for long distance charges. Phone must be operational upon occupancy. The Contractor shall provide, at no additional cost, basic internet and cable services that are operational upon occupancy.

8) All electrical outlets are to be in place and firmly attached to the wall. A minimum of three grounded outlets is required to preclude the use of extension cords that may create hazardous, unsafe fire conditions.

9) All utilities must be included at no additional charge, and without limitation cap for usage.

Utilities include, but are not limited to, water, electricity, sewer, and trash.

B. Kitchen Area

1) Kitchen area is to be separate from the living and bedroom area.

2) The kitchen shall have a microwave, refrigerator/freezer, stove/self-cleaning oven, and electric coffee maker. The kitchen shall include glassware, silverware, dishes, cookware, and other customary items typically provided by the lodging industry for commercial, long-term lodging services.

C. Living Area

1) Living area with, at minimum, a sofa, an additional love seat or chair, a coffee table, one end table, and one lamp; either a table lamp or floor lamp, free of scratches, damage, or in non-working, unacceptable condition.

2) A TV stand or cabinet with a color TV (minimum 32”) with basic cable television or satellite reception.

3) Dining area in the living space shall have a dining table with four chairs.

4) Furnished upon arrival, vacuum cleaner, broom, dustpan, mop, garbage cans and cleaning supplies.

D. Bedroom

1) Each bedroom shall have, at a minimum, one queen bed, two pillows, one comforter or bedspread, and one additional blanket, one mattress pad, two sheet sets. Furniture shall include one dresser, one mirror, one nightstand, one lamp, and one alarm clock, free of scratches, damage, or in non-working, unacceptable condition.

E. Bathroom

1) Bathroom with toilet, sink, and shower or bathtub/shower combination with shower curtain and liner or shower doors.

2) Bathroom shall be stocked with four washcloths, four hand towels, four bath towels, bath rug, small wastebasket, soap dish, tumbler, a shelf/shelves or vanity for toiletries.

3) Hot water must be available 24 hours a day. Bathroom and its fixtures shall be free of rust, cracks, mold and mildew.

F. Common Facilities Area

1) Mailboxes (one per unit) and U.S. Postal Service shall be available daily.

2) Washer and dryer in unit or self-service laundry facilities available on the property.

3) Adequate, safe parking (at no additional cost) at the facility. All PSNS&IMF employees, regardless if they check in with or without a car, shall be briefed by the property as to all parking rules and regulations.

4) Facilities shall be well maintained with a safe atmosphere.

5) Check-in time shall be no later than 2:00 pm. Arrangements for 24-hour check-in must be available if requested in advance. Lock boxes shall be put on units for late check-ins or `arrangements must be available to those employees that work 2nd and 3rd shifts or arrive on later flights than normal business hours.

G. Maid Services – Bi-Weekly

1) Maid services shall provide clean, Contractor-provided towels and linens to change the bed(s), vacuum/mop floors, dust all surfaces, clean sinks and counter tops in the bathroom and kitchen areas, clean exterior surfaces of refrigerator and stove, clean mirrors, and clean the bathroom to include toilet, sink and shower/tub on a bi-weekly basis. Maid service is not required to wash dishes when occupied. Maid service will provide all the cleaning supplies for cleaning each unit. Maid service hours will be between 8:00 a.m. and 5:00 p.m., Monday through Friday.

Employees working swing shift or graveyard shift may request cleaning as early/late as possible to accommodate their sleep schedule. The Contractor shall ensure that all units are locked and secured after services are performed and before leaving unit.

H. Turnover Maid Services – As Required

1) Turnover maid services shall be provided whenever an occupant departs the residence and a new occupant is set to arrive. This turn clean must be done in a timely manner. Maid services shall provide clean, Contractor-provided towels and linens to change the bed(s), vacuum/mop floors, dust and clean all surfaces including blinds, ceiling fans and vents, clean sinks and counter tops in the bathroom and kitchen areas, clean interior and exterior surfaces of refrigerator, microwave, cabinets and stove, clean mirrors, and clean and disinfect all the bathroom surfaces to include toilets, sinks, and shower/tub. Maid service will provide all the cleaning supplies for cleaning each unit. Ensure that all units are locked and secured after services are performed and before leaving unit.

I. Security Requirements

1) Property shall have a security presence. This should include, but is not limited to having on site physical security, cameras, and/or a gated community. The property should also be well lighted and all exterior lighting maintained and in working condition.

J. Customer Support/Assistance

1) Contractor shall provide customer service and resolution of customer complaints 24 hours a day, seven days a week. Problems that result in the lodging failing to meet contract requirements will be resolved within 24 to 72 hours. An on-site manager who is available to address problems encountered by the occupant is preferred, with 24 hours a day, seven days a week access.

2) Upon check in PSNS&IMF employees will be briefed on the process to report any issues within their unit. Employees will also be provided a contact information sheet that includes the person/help desk/office and phone number of who to call to report issues within their unit.

3) All complaints and concerns will go through the COR assigned to the contract unless it is an emergency such as fire, flooding, etc. The COR will then get in contact with the appropriate people to mitigate the issues at hand and correct any said issues in a timely manner.

5. Room Requirement Notification Ladder:

The room requirement notification ladder provides a timeline that the Government will follow in providing notification lead-time for task orders. For up to 200 rooms, there shall be 60 days between the execution of the task order and the need for rooms. For 201-500 rooms, there shall be a 90 days lead-time. The maximum number of rooms that will be ordered in each task order shall not exceed 500.

A. Up to 200 rooms 60 days notice

201-500 rooms 90 days notice

Rooms must be completely furnished per the Performance Work Statement (PWS), paragraph 4, and ready for inspection on the first day the order is in effect. Inspections will commence the first day the order is in effect and will be conducted by the COR and/or designated inspection team. If an issue with any of the requirements in paragraph 4 is found, the COR will notify the vendor and the vendor shall have the deficiency corrected within 48 hours.

Personnel: The follow personnel are considered key personnel by the government: Contract manager/Alternate contract manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 4:30p.m, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.