FEDERAL BUREAU OF INVESTIGATION

FINANCE AND FACILITIES DIVISION | PROCUREMENT SECTION

Attachment A – Performance Work Statement Version 2.3 Page 1

J. Edgar Hoover Cafeteria Services

Performance Work Statement

April 30th, 2026

Attachment A – Performance Work Statement Version 2.3 Page 2

1.0 BACKGROUND

The purpose of this requirement is to establish a food service contract primarily for the J. Edgar

Hoover (JEH) FBI Headquarters Building, located at 935 Pennsylvania Avenue, N.W., Washington, DC and the National Capital Region (NCR). The JEH existing food service facilities include a large cafeteria food preparation area with dry and cold food storage, a cafeteria food service area with an embedded Dunkin Donuts Cafe, a cafeteria patron seating area, a special functions room, and a standalone Starbucks Cafe with a patron seating area centrally located off the street-level interior courtyard. The food services are to be operated for the benefit of approximately 4,000 occupants (Federal Government employees and supporting contractors) of the JEH. The Government shall not be held responsible for any variation from the estimated population figure since the extent of occupancy and cafeteria visitation cannot be guaranteed. Due to security considerations, the building is not open to the public. The dining facilities, and all accessible locations, are limited to authorized visitors.

The Government will grant to the Contractor, for the stipulated period subject to the contract requirements and conditions herein, the right to establish, manage, and operate in its own name, a cafeteria at JEH as described herein and in connection therewith to prepare and sell food, beverages, and such other products authorized by the Government. The Government will provide

JEH spaces and utilities for consumption as identified in this PWS without rental or lease charge.

At the time of the contract’s effective date, the Government will provide space for operations under the contract, as indicated and thereafter, such space deemed necessary or desirable. The

Government will provide adequate ingress and egress, including a reasonable use of existing elevators, corridors, passageways, driveways, and loading platforms. It will, if necessary, provide space heating, space lighting, ventilation, and utilities.

The Randolph-Sheppard Act applies to this procurement, and priority must therefore be afforded to blind vendors licensed by the DC Rehabilitation Services Administration.

Randolph-Sheppard Act Priority

In accordance with the Randolph-Sheppard Act (20 U.S.C. § 107 et seq.), priority shall be afforded to blind persons licensed by a State Licensing Agency (SLA) in the operation of cafeterias on Federal property. The Contracting Officer will consult with the designated SLA to ensure that the SLA is provided the opportunity to respond.

Applicability

• The Randolph-Sheppard Act (RSA) requires that State Licensing Agencies for the Blind be given priority in the award of contracts for cafeteria services on Federal property. The

Contracting Officer will assess whether a prospective RSA vendor meets the minimum criteria to comply with the Government’s requirement before evaluation of remaining offers.

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Solicitation Requirements

• Offerors must acknowledge that the Randolph-Sheppard priority applies to this cafeteria service requirement.

Compliance

• The Contractor shall comply with all applicable provisions of the Randolph-Sheppard

Act, implementing regulations, and agency directives. The Government reserves the right to terminate negotiations or award if compliance with the Act is not achieved.

2.0 SCOPE

The primary cafeteria area, with embedded Dunkin Donuts Cafe, occupies 33,872 square feet and is located on the 8th floor. This area includes the following: a 27,600-square foot food preparation, storage area, and serving area along with a 6,272-square foot dining area with a mixed indoor and outdoor seating capacity of approximately 480 persons that is adjacent to the serving area. Food service is currently provided in a “cafeteria style” format within the serving area.”. "Cafeteria style" is defined as a service model in which patrons carry their food to tables from the counters where it is displayed, served, and otherwise wait on themselves. The cafeteria's minimum hours of operation shall be weekdays only, Monday through Friday (M-F), excluding

Federal Holidays (see Section 4.2).

Please see the mandatory hours of operation per location:

Starbucks 6:00AM-4:00PM

Dunkin 6:00AM-4:00PM

Cafeteria 7:00AM-2:00PM

The Contractor shall assume operation of the incumbent food services of the cafeteria and enter into licensing agreements with all franchised business located at JEH (Starbucks Café, Dunkin

Donuts, and all other franchises the Offeror proposes). The Dunkin Donuts café offers an assortment of baked goods that are prepared off-site, coffee-based beverages, juices, and teas as is customary at commercial Dunkin Donut locations. The standalone Starbucks Cafe occupies

2,914 square feet located off the street-level interior courtyard and has a seating capacity of approximately fifty-six (56) persons. The Starbucks Cafe offers an assortment of coffee, teas, baked and packaged goods as is customary at commercial Starbucks locations. Online ordering is available at this location but only to customers who have access to JEH. The Contractor shall abide by the terms and conditions of each licensing agreement respectively.

This requirement will be competed in accordance with FAR Part 12, Commercial Services

Contracts. The Government anticipates awarding a single award, no-cost contract. No direct payment will be made by the Government to the Contractor for services rendered. The FBI reserves the right to incorporate a post-award incentive (award-fee plan) for this contract.

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3.0 PLACE OF PERFORMANCE AND HISTORICAL METRICS

The anticipated Place of Performance for this requirement is the JEH Building located in

Washington, DC. The Government reserves the right to adjust the place of performance within the National Capital Region during the period of performance.

2025 CY Cafeteria

Transactions

Dunkin Donuts

Transactions

Starbucks

Transactions

Total

Contractor

Transactions

April 25,620 6,634 21,235 53,489

May 20,002 6,502 17,202 43,706

June 20,257 5,936 13,011 39,204

July 21,337 6,369 14,155 41,861

August 20,272 5,956 13,079 39,207

September 20,928 5,726 14,056 40,710

October 20,135 6,210 12,964 39,309

(Note: data is as of 10/25/25 sourced from the current contractor; prices and operational hours have changed several times throughout calendar year 2025)

4.0 RESPONSIBILITIES OF THE CONTRACTOR

The Contractor provides a full-service cafeteria with freshly prepared dining options. The menu incorporates nutritious food choices and offers a wide variety of hot and cold items, including grilled, baked, fried, and raw foods. Stations may include, but are not limited to, a salad bar, daily special hot entrée section, grill, deli station, and pizza station. The Contractor also provides the ability to package takeout for all cafeteria menu items. To the extent practicable, the menu includes organic and sustainably sourced products; the Contractor is encouraged to review the

United States Department of Agriculture (USDA) website (www.usda.gov) for sustainability guidance.

The Contractor delivers prompt, efficient, and courteous food service within JEH. The

Contractor employs an adequate number of suitably trained personnel, maintains general liability insurance as required by contract clauses, and keeps complete financial accounting records, employee rosters, health inspection documentation, and timely operational reports as requested by the Government. All required state and local licenses and permits are obtained and maintained. All applicable building, health, sanitary, and related regulations and laws are observed. The Contractor is fully responsible for successfully passing all applicable health inspections. In addition to regularly scheduled inspections by the District of Columbia Office of

Health, the Government will conduct random inspections.

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During each serving period, the Contractor provides current, easy to read, prominently displayed menus with prices. Menus are posted at or near the cafeteria and Starbucks entrances as well as near service points. The Contractor accepts debit cards, credit cards, and cash at all JEH locations.

4.1 CUSTOMER SERVICE AND PERSONNEL

The Contractor shall provide courteous, qualified, well-trained employees to prepare and serve menu items. The Contractor shall employ sufficient personnel to maintain sanitary conditions, and deliver prompt, efficient services, and essential duties inherent to a successful food service operation.

The Contractor shall ensure timely service during peak breakfast hours (7:30 am - 9:00 am) and peak lunch hours (11:30 am - 1:00 pm) by staffing checkout registers and service stations at levels necessary to minimize customer wait times. Industry standard queuing times will be established jointly between the Contractor and the Contracting Officer/Contracting Officer

Representative (CO/COR) prior to the start of the contract and may be adjusted by mutual agreement to reflect changes in JEH population or operational needs.

The Contractor must have a full-time manager and/or a management representative under the contract in the cafeteria and all franchised locations. Effective day-to-day operations of the food facilities includes personnel supervision and training, menu planning, purchasing, cost control, dietary selection, sanitation... etc. In the event a contractor manager (or any key personnel) should be replaced, the Government requests thirty (30) day's notice be furnished to the CO/COR and replacement candidate resumes be provided for review 30 days prior to onboarding. For any deficiencies that cause a significant disruption of services to food service operations at JEH, the

Contracting Officer (CO) will request a corrective action from a corporate representative of the

Contractor, other than the above managers. The corrective action will be addressed at mutually agreed times by the Government and the Contractor to resolve any deficiencies being experienced.

The Contractor’s employees shall wear a clean Contractor-provided uniform as a means of identification when they are in the JEH. The Contractor’s employees must wear accessories appropriate for sanitary food preparation and serving, including disposable gloves, beard nets, hairnets, and/or head covers for food handlers during the time they are performing their duties in the building. Contractor employees shall change their clothing in the locker area and restrooms provided for this purpose and to maintain the locker area in a neat and clean condition. Legible nameplates identifying each employee shall be provided by the Contractor and displayed as part of the uniform.

For the purposes of this contract, clean is defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, rubbish, trash, odors, mop marks, strings, gum, tar, fingerprints, scuff marks, heel marks, and other residue or foreign matter.

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Contractor staff shall maintain the highest standards of efficiency and sanitation. The Contractor shall implement and sustain continuous training programs to ensure all personnel maintain a safe and sanitary food service environment in full compliance with applicable health and safety laws an regulations in the Washington, DC metropolitan area.

The Government encourages innovative approaches by the Contractor to increase the employees' use of the cafeteria. These innovative approaches could include free samples, loyalty programs, discounts, special menu selections, and/or "quick pay" options (e.g., Freedom Payor or other

NFC-type system).

The Contractor shall participate in the Government-sponsored Food Advisory Board (FAB). The

FAB shall be comprised of JEH employees and at least one representative from the Contractor.

The FAB will serve as a mechanism to provide input related to cafeteria menus and food quality, as well as an outlet for customer comments and feedback. The FAB shall meet at least quarterly.

4.2 HOURS OF SERVICE

The Contractor must provide cafeteria food service at least five (5) days per week, Monday through Friday, excluding Federal Holidays, to include breakfast and lunch meals at the times listed below. The Contractor may modify these times as mutually agreed to by the Contractor and the CO.

The current hours of service are as follows:

Breakfast: 7:00am – 10:00am

Lunch: 11:00am – 2:00pm

Starbucks: 6:00am to 4:30pm

Dunkin Donuts: 7:00am – 2:00pm

Grab & Go Self Service: 24 Hours

The Contractor shall keep the cafeteria open between breakfast and lunch hours to serve continental breakfast and allowing patrons to purchase coffee/tea, soft drinks, juices, pre-packaged goods, and other available items for purchase. The Contractor may choose to operate continuously during cafeteria hours.

4.3 CAFETERIA MENU PLANNING AND WELLNESS

The Contractor shall provide a variety of high quality, freshly prepared foods to accommodate most customers. The Contractor shall involve a registered dietician or nutritionist in the preparation of the menus, recipes, and quality control process (recipe adherence, proper handling, etc.). The Contractor shall reference United States Department of Agriculture (USDA) guidelines for appropriate food assortments and preparations.

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The variety and appearance of food in the cafeteria on each operating day shall be consistent with approved food service industry standards for comparable “business and industry” cafeterias.

The Contractor shall have an overall goal of increasing the offering of healthy and sustainable food and beverage choices, allowing individuals to make informed choices about what they are purchasing and eating through labeling of menu items. The Contractor shall maximize the use of healthy cooking techniques in all food preparations and shall provide organic foods whenever possible and practicable. The Contractor shall offer menu selections for patrons with special dietary considerations like heart healthy, low sugar, reduced fat, and low sodium meals and snacks. The Contractor shall utilize the USDA’s Dietary Guidelines for Americans in food labeling and food promotions to include providing specific nutritional information to assist individuals with food allergies and dietary restrictions (including gluten, nuts, vegan, etc.). The

Contractor shall provide specific nutritional information (including calories, sodium, fat content, etc.) on food items at the point of selection to educate consumers about healthier food options.

The Contractor shall provide weekly menus to the COR to be published electronically on the

JEH Intranet by 4:00 pm each Thursday for the following week’s offerings.

4.4 PRICING

The Contractor shall charge reasonable prices for all the cafeteria food in accordance with the pricing policy submitted with its proposal which describes how it will establish and maintain fair and reasonable prices that incorporate sufficient consideration to the Government understanding that the Contractor is not assessed leasing fees for the facility, leasing fees for government owned equipment, and is not charged for utilities. The menu, price, and portion sizes, as submitted in the Contractor’s proposal shall be contractually binding for the base year of performance upon award. The cafeteria’s (excluding franchised locations) menu and prices as submitted in the Contractor’s proposal shall be binding upon contract award. The menu shall include a description of the item, an approximate weight, and cost. Any change to the menu, including the addition of new items for sale, must be coordinated with the CO/COR. Any proposed change in price or portion size must be submitted to the CO for approval via email and supported by a market analysis demonstrating that the newly proposed price is fair and reasonable for the consumer. The submission must also identify the measures taken to minimize or reduce the proposed price. The CO will respond to the request within thirty (30) calendar days of the receipt of all pertinent data. If approved, the Contractor shall provide a 10-business day notification to the patrons of such changes. The Contractor shall also provide the CO and the

COR with a new menu, price, and portion guide thirty (30) business days prior to such effective changes.

The Contractor shall maintain the franchise product discounts set forth in its proposal for all franchised locations at JEH. Examples of franchise product discounts are Dunkin Donuts rewards and Starbucks rewards. All requests for changes in deviating from franchisee product discounts shall be submitted for CO/COR approval via email.

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4.5 FRANCHISED LOCATIONS

All staffers of all franchised stations shall have received, at the Contractor's expense, at least the minimum franchise-approved training as required by the franchise's corporate policies.

The Contractor shall be financially responsible for all costs associated with franchise remodeling requirements. It is incumbent on the Contractor to coordinate such requirements with the franchise grantor.

4.5.1 STARBUCKS

The Contractor shall adhere to all Starbucks corporate policies to include providing a Starbucks certified manager with trained baristas who have successfully completed the minimum amount of training required.

The Contractor shall operate the Starbucks Café in accordance with the terms and conditions of the service agreement between the Contractor and Starbucks Inc. The minimum hours of operation are Monday through Friday, excluding Federal Holidays, from 6:00 am - 4:30 pm. The

FBI will retain ownership of the Starbucks Café, but the Contractor shall hold the license.

The Contractor shall provide a focus on timely service to minimize patron wait times/length of queues. During peak hours of 6:30 am - 10:30 am and 1:30 pm - 3:30 pm, the Contractor shall staff enough Starbucks-trained baristas on duty to minimize queuing and wait times.

4.6 CATERING AND SPECIAL FUNCTIONS

Catering Services:

The Contractor shall offer catering services to JEH for special events, which may occur outside of normal operating hours, including evenings and weekends. The Contractor may be requested to provide catering services at special functions, such as luncheon meetings, special events, executive-style functions in the executive dining room, evening service, and weekend service.

This service shall meet the specialized needs of informal gatherings (appetizers, vegetable trays, sandwiches, hot and cold beverage service, etc.) as well as more formal events (hors d’oeuvres, salads, entrées, desserts, hot and cold beverage service, etc.). Such catering services will be requested as needed by the Government and the Contractor will have the option to support the requirements on a case-by-case basis. However, the Government and/or its employees reserve the right to request and/or permit other vendors to provide catering or food related services when it is in the best interest of the Government. This may include, but is not limited to, the use of outside food trucks, craft fairs featuring baked goods or other food items, RA sponsored events, and similar special event vendors. Special functions occur throughout the year on an as needed basis, approximately fifteen (15) times per year.

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Catering Payments:

It is the responsibility of the Contractor to ensure payment is collected from various Government

POCs (not the CO/COR) for catering services. Payment for planned catering events must be paid five (5) days prior to the catered event. These transactions shall be considered outside the purview of this food service contract. Hence, the Contractor shall seek payment remittance from the individual Government POC and may not engage the CO/COR.

Courtyard Special Events:

Approximately two (2) times per calendar year, the Government will request special food events in the courtyard for the benefit of JEH employees/supporting contractors. The Contractor may participate in these events with point-of-sale locations in permitted areas for the event. These events may include, but are not limited to, family days, social gatherings, or the provision of an array of food trucks for the customers’ choice. The Government is committed to working with the Contractor on details related to logistics and security for these special events. The

Government reserves the right to bring third party vendors to JEH for such events.

Use of Cafeteria Space:

Other than serving periods, the Government reserves the right to use the space assigned to the

Contractor for meetings of Government employees and/or other assemblies. Such use shall not interfere with the contractor’s ability to perform its responsibilities under this contract, and the contractor shall not be responsible for cleaning or rearranging the space following these activities.

4.7 SANITATION, QUALITY, AND FOOD SAFETY

The Contractor shall maintain all cafeteria and franchised locations, assigned offices, storage areas, locker rooms, food preparation and serving areas, and consumables areas in a clean, orderly, and sanitary condition at all times, ensuring that cleaning and janitorial outcomes meet or exceed current industry sanitation standards and the FDA Food Code. All cleaning products and methods must comply with applicable environmental and health requirements, with biodegradable or Green Seal-labeled products used whenever practicable.

The Contractor shall support an effective pest control program for all areas under its responsibility and coordinate treatments with the Government (and 3rd party Contractor) as needed, consistent with federal, state, and local codes. The FBI’s facility Operations and

Maintenance (O&M) contractor provides for pest control services. Within 30 days of contract award, the Contractor shall provide the CO/COR with a written cleaning and sanitation schedule and update it as necessary. The Contractor shall monitor sanitation performance and report on outcomes, including corrective actions, in required periodic reports, and shall make inspection certificates or other regulatory documentation available upon request.

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During service hours, the Contractor must promptly detect and remediate spills, contamination, and other hazards, and ensure that food preparation and serving surfaces remain free of chipping, soap build‑up, debris, and misplaced food. Hand soap and towel dispensers, along with adjacent waste receptacles, must be provided, maintained, and kept accessible.

All food served must be wholesome, safe for consumption, properly labeled, and stored or served at appropriate temperatures and consistency, with uncooked items such as fresh fruit kept clean and free of defects. Employees performing food‑handling duties must be fit for duty and free from communicable diseases in accordance with public health requirements.

The Contractor shall comply with the FDA Food Code, applicable local codes, and all other regulatory requirements, and shall cooperate with Government inspections and promptly implement reasonable corrective actions. The COR or designee may conduct operational reviews, including sampling or tasting, to verify compliance with food safety and quality standards.

Floor surfaces in kitchens, serving and cashier areas, and consumables areas must be maintained to preserve cleanliness and safety, with quarry or ceramic tile receiving daily mopping and quarterly restoration (or an equivalent alternative system), and any products or methods that materially alter appearance or safety submitted to the CO/COR for review.

The Contractor may determine the methods, staffing, equipment, and supplies necessary to meet these outcomes, provided performance and regulatory compliance are achieved; however, any deviations that materially affect outcomes require prior written approval from the CO and COR.

4.8 GOVERNMENT’S RESPONSIBILITY

The Government will provide cleaning of the adjacent cafeterias dining area’s floors, tables, chairs and remove trash from the dining area. (Note – this does not apply to the Starbuck’s Cafe)

As it deems necessary, the Government will provide on-going maintenance and repair to building structure and equipment in cafeteria space minor painting touch-ups and counter restorations; the maintenance of gas, water, steam, sewer, and electrical lines; ventilation; electrical lighting fixtures (including re-lamping); and walls and ceilings. The Government will perform repairs whenever required on the aforementioned areas above and shall notify the Contractor at least within twenty-four (24) hours prior to any work which can disrupt cafeteria operations. This excludes expenses of repairs necessary because of negligence on the part of the Contractor or its employees. If the CO and the COR determine the Contractor is abusing and/or irresponsibly causing damage to the building structure beyond normal wear and tear, the Contactor shall be held liable for all damages incurred.

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4.9 ROUTINE OPERATIONS, JEH SECURITY, AND LIMITATIONS

Dining services contract employees only require limited access to the JEH facility and will only be granted unescorted access to pre-designated areas. Individuals requiring access to the FBI headquarters facility under the Facility Access Approval (FAA) program must be thoroughly vetted prior to gaining access. US citizenship is a requirement for this contract. The individuals will require eligibility for unescorted access to pre-designated areas of facilities but do not require access to classified information or systems. Therefore, no security clearances will be granted under this program or contract.

The Contractor will be provided access to the loading dock facilities for the immediate unloading or receipt of all food and supplies for the cafeteria. The Contractor shall establish standardized receiving methods to ensure the Government operations are not delayed because of inappropriate actions of the Contractor’s personnel. It is the responsibility of the Contractor to ensure all security policies be followed for having product delivered into the building to include the operations of all subcontractor operations and vendor deliveries. Subcontractors and Contractor’s delivery personnel are restricted to the loading dock area with their vehicle, unless prior access approval has been granted by the COR/CO through normal security clearance procedures. The

Contractor shall maintain and control food accounting of all receipts of foods and supplies. To receive parking passes for the 1B loading dock, the following information needs to be provided to the COR (or the designated POC in their absence) 72 hours prior to the visit:

company/organization’s name, the date and an approximate time of arrival, driver’s name, driver’s phone number, vehicle’s make, model, year, and license plate (to include state).

The Contractor’s vendors who make deliveries to the JEH and all visitors invited by the

Contractor to JEH shall follow all FBI procedures, including pre-registration of all delivery vehicles. All visitors, delivery drivers included, shall have a security clearance conducted, prior to admission to JEH. The Contractor shall be responsible for providing any necessary escorts for deliveries, subcontractors, and support personnel.

All Contractors and employees thereof, operating within JEH are subject to and must pass, a background investigation, as conducted by the FBI Security Program, before being granted unescorted access to work under this contract. Employees and delivery drivers included, may be granted a limited security background clearance to work on an escorted basis while undergoing the full background check. While the durations fluctuate depending on the individual, the limited security background clearance (escorted access) is approximately granted two weeks after fingerprinting and the unescorted full background process can take anywhere from 6 months to a year or longer.

The Contractor’s employees may have personal communication devices with them in their work areas only for communication purposes, but all appropriate security measures apply to their use.

Security measures include, but are not limited to, all personal portable electronic and

Attachment A – Performance Work Statement Version 2.3 Page 12 communication devices must be registered with FBI Security, and Wi-Fi and Bluetooth capabilities shall be turned off on all devices while in JEH.

For security purposes and when applicable, the Contractor shall notify the COR 72-hours in advance for when an employee of the contract, subcontract, or support personnel is being removed from their job duties. Depending on the employee’s facility access, a security debriefing appointment will be held. In instances where the employee informs the Contractor of their immediate resignation, the Contractor shall notify the COR within 24 hours of the

Contractor’s awareness of the employee’s departure.

4.10 INVOICES

The Contractor ensures all vendors are paid on time in accordance with vendor terms, and no lapse in services to JEH occurs due to late or unpaid bills. Although this is a no cost, sales-based contract in which the Contractor generates revenue through food service sales, the Government will fund any above standard services or the replacement of kitchen equipment when such costs are authorized under the contract.

Any invoices for costs that the Government is responsible for such as urgent facility requests or

Government funded equipment replacements must be reported to the CO/COR within 60 days of the Contractor’s receipt of the invoice. Any service or cost the Contractor expects the

Government to partially or fully fund must receive prior approval from the CO/COR. Failure to obtain prior approval, or failure to provide the Government with a copy of the invoice within 60 days of receipt, may result in the Government being absolved of any responsibility for payment.

In such cases, the Contractor becomes solely responsible for payment of the invoice.

4.11 LIMITATIONS

No work shall be performed on weekends or Federal holidays without prior approval of the

COR/CO. Federal holidays include New Year’s Day, Martin Luther King’s Birthday, Inauguration Day, President’s Day, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, Christmas, and additional days as proclaimed by the President of the United States.

Contractor employees who are not involved with performance of this contract shall not be in the

JEH site or facilities, nor shall contract employees working on this contract escort visitors on the site who are not involved with the performance of the contract. Contractor employees shall enter the JEH site only when scheduled to work and must confine their movement to and from their duty station. All JEH spaces not specifically requiring Contractor access in the performance of a food service function is off limits to Contractor’s employees. Except when instructed by a government employee for catering purposes, entry into FBI working offices is strictly prohibited.

Since the facilities to be provided hereunder are for the benefit and conveniences of Federal

Attachment A – Performance Work Statement Version 2.3 Page 13 employees, support contractors and authorized visitors, patronage from other sources is prohibited unless permitted in writing by the CO/COR.

4.12 TRASH, RECYCLING, AND GREASE REMOVAL

Trash removal and cardboard recycling from the JEH building will be provided by the

Government. A trash dumpster will be located at the loading dock on level 1B of the JEH. The

Contractor shall take the trash from the food preparation, food serving, checkout areas for the cafeteria, and all franchised locations to the dumpster location. All trash shall be removed daily from the Contractor’s assigned areas. A cardboard recycling dumpster will also be located at the loading dock level 1B of the JEH and the Contractor shall place the cardboard there. The emptying of the recycling bins and appropriate disposal of the contents will be the responsibility of the Contractor. The Contractor may be asked to operate the compactor at JEH for proper trash disposal. The Contractor must ensure that the appropriate Contractor personnel receive training in the safe and proper operation of the compactor.

Grease removal from the JEH shall be the responsibility of the Contractor. The Contractor may hire a subcontractor for grease removal, but the Contractor shall be ultimately responsible for appropriate removal and disposal. The Contractor shall not store any used or discarded grease within JEH property.

4.13 GOVERNMENT FURNISHED EQUIPMENT

A list of all Government furnished equipment is provided below. If any equipment changes occurred by the Government after solicitation and before contract award, an updated list will be provided to the Contractor at the contract award date.

Freezer 1 sq. Ft (located inside Cooler 1): ~275 sq ft.

Freezer 2 sq. Ft: ~170 sq. ft.

Cooler 1 sq ft: ~300 sq ft.

Cooler 2 sq ft: ~150 sq ft.

Equipment Model # Quantity

Cleveland Convection Steamer 24CEA10 2

Cleveland Tilting Kettle KEL60T 2

Cleveland Steam Kettle KEL25T 2

Hoshizaki Ice Maker KM-1301SAJ 2

Hoshizaki Ice Bin B-1500SS 2

Lincoln Conveyor Pizza Oven 1132-000-U 1

Winston Thermalizer Oven Cabinet RTV5-14UV 4

Pitco Fialotor Floor Fryer SELV14-C/FD 2

Southbend Range SE36A-HHB 1

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Vulcan Range EV36S-36G208 1

Champion Dishwasher PP-28-ST 1

Hobart Mixer HL600 1

Victory Refrigerator RS-2D-S7-HD 1

Federal Deli Case SN4CD-2 1

Victory Refrigerator RIS-2D-S1-HC 1

Atlas Drop-In Food Well RM-4 2

Atlas Drop-In Food Well RM-5 2

Atlas Drop-In Food Well RM-6 2

Atlas Drop-In Food Well RML-3 1

Wells Soup Tank Warmers SS10ULTD 3

Atlas Metal Hot Pan WIH – D&M-6 2

Atlas Metal Hot Pan WIH – D-1 1

HATCO Glo-Ray Food warmer NA 2

Alto Sham Food Warmer NA 2

Traulsen Refrigerator UHT84-X0001 2

Hoshizaki Refrigerator CF2S-FS 1

True Refrigerator T-23-HC 1

Big Dipper Greaser Oil Interchange T-200 2

Star Drop in Fryer 5E-F886-208 1

Wells Stove Top 2235 1

Uline Refrigerator UCRE455-SS71A 1

True Freezer T-32F-2 1

Vulcan VC55ED 8

Starbucks Related Equipment Model # Quantity

True Freezer T-49F 1

True Freezer T-23F 1

True Refrigerator TG2R-2S 1

True Refrigerator TG11L-1S 1

Ice O'matic NA 1

Hobart Dishwasher LXe 1

Starbucks Thermoplan Mastrena 410046963 2

Delfield Refrigerator UC4048-STAR 2

Delfield Refrigerator 406-STAR4 1

(All of the above equipment is electric; JEH does not have the capacity for gas operated equipment.)

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The Government will furnish for the Contractor’s use all necessary large equipment related to cafeteria operations and Starbucks Café operations. Scheduled Preventative maintenance (PM) on all equipment (Government and Contractor owned) shall be performed by a 3rd party building

Operations & Maintenance (O&M) Contractor or authorized vendor in accordance with the

OEM’s recommended maintenance guidelines and per terms of the warranty for each equipment.

The Government reserves the right to modify the PM plan on Government owned equipment with proper communication and coordination with the Contractor. Scheduled PM may be performed during regular working hours but will be directed to be performed during off-hours as much as possible with appropriately cleared personnel and CO/COR permission. equipment in the cafeteria, Dunkin Donuts, Starbucks, and any related equipment which is located outside of the aforementioned areas but are related to JEH Food Operations shall be maintained by the

Contractor (storage spaces, Contractor’s office spaces, water filter systems...etc.)

The Contractor shall be responsible for all fees, costs, or other charges incident to or resulting from equipment use under the contract – both Government and/or Contractor owned. The failure of the Contractor to perform standard PM/cleaning of the equipment, misuse Government property, and/or acting negligently during equipment operation, may result in the Government obtaining the required services from a recognized maintenance provider and the associated costs will be assessed to the Contractor. If repairs are not possible on the aforementioned equipment, the replacement costs shall be the responsibility of the Contractor. In the event of equipment failure due to normal wear and tear, at the conclusion of its life cycle for which repairs are no longer feasible, or repair costs more than 90% of the equipment’s market value, the Government will bear the full cost of replacing and installing the equipment assuming the Contractor has performed all routine PM/cleaning services. The replacement will be handled through a separate

Government Purchase Card (GPC) or competed transaction.

Reasonable care shall be exercised in the use of space and Government-owned equipment, and, upon contract termination, the Contractor will yield such space and equipment back to the

Government in the same condition as when it was received, except for wear and tear resulting from ordinary use, and damage or destruction beyond the Contractor’s control and not due to the

Contractor’s fault or negligence.

The Contractor shall perform PM on all ducts and fans associated with the cafeteria’s grease hoods, in both the cafeteria and the roof of the JEH. The PM shall be performed as often as necessary to prevent visible grease accumulation and in accordance with the Original Equipment

Manufacturers (OEM’s) specifications.

The Government will be responsible for normal wear and tear including the deterioration of the premises that occurs during normal conditions. For example, paint will fade, electrical switches may wear out and break, and carpet and tile may wear down. The Contractor shall be responsible for all costs associated with repairs and replacement due to damage that occurs from unreasonable use or accidents. Damage may include extreme buildup of dirt or mold, stains on

Attachment A – Performance Work Statement Version 2.3 Page 16 carpet or tile, and broken equipment and facilities. Intentional alterations to the premises may be considered damage. If the Contractor wants to make changes to the premises that will remain after the Contractor leaves, the Contractor shall do so only with the written permission of the

CO/COR.

All required food service equipment and utensils not provided by the Government shall be provided by the Contractor. The Contractor shall provide maintenance and replace such equipment/utensils when necessary due to loss, depreciation, wear, breakage, or obsolescence including those as listed: carry-out plates, bowls, containers, beverage containers, disposable eating utensils, appropriate number of Point-of-Sale systems, menu boards, letters, price markers, napkins, napkin holders, small wares, safe, food preparation scales, sharpeners, utensils, kitchenware, appetizer plates, baking pans, baking sheets, chef’s knives, cleaning rags, cleaning supplies, dessert plates, entrée plates, fire extinguishers, hand soap, ladles, mixing bowls, pasta bowls, pizza paddle, pizza screens, plastic inserts for coolers, rubber floor mats, salad plates, sanitizer dispenser, stock / soup pans, sauce pans, spatulas, tongs, whisks, mixers, blenders, and any other equipment which was not provided by the Government but is needed to run successful food services at JEH.

All items provided by the Contractor shall be of good quality, suitable for its intended use, and consistent with the quality of the various items provided by the Government. All equipment furnished by the Contractor shall be subject to approval of the CO/COR.

The Government owns a full set of serving dishes for formal occasions that the Contractor shall maintain and use when directed by the COR. The Contractor will wash and maintain the

Government-owned dishes at no extra cost to the Government. The Contractor will provide appropriate napkins/linens for any informal gatherings and formal events for which the

Contractor provides catering support.

The Contractor shall be responsible for the safety and security of all areas under the jurisdiction of the Contractor. The Contractor shall designate employees to ensure that all equipment has been turned off, lights and fans turned off, and doors locked when the food services is closed.

FBI Security, the CO, the COR, and the JEH Facilities Operation Unit personnel will have routine access to the food service facilities as needed for JEH building operations and building security purposes.

The contractor shall be responsible for providing their own IT infrastructure, services, and equipment as it relates to the following: computers, internet, phone, printers, point of sale systems, point of sale network, cash handling equipment, and safe(s).

Attachment A – Performance Work Statement Version 2.3 Page 17

4.14 METHODS OF SURVEILLANCE

The Government may conduct surveillance through regularly scheduling health inspections by the District of Columbia Office of Health and conduct random inspections by the COR or a designated third-party inspector.

The designated inspector will report solely to the COR and will not have any communication with the Contractor. Inspections conducted by the COR or any other party will not be addressed until the next scheduled meeting between the Contractor and the Government. The only exception to the COR communicating deficiencies to the Contractor at the time of inspection is due to a blatant disregard of safety or health to the customers of JEH. Please refer to Exhibit 1

(Quality Assurance Surveillance Plan) for additional details.

4.15 FEDERAL REGULATIONS - BIOPREFERRED

REQUIREMENTS

The Contractor must comply with Section 9002 of the Food, Conservation and Energy Act of

2008, Section 9002 of the Farm Security and Rural Investment Act of 2002, Executive Order

13514, “Federal Leadership in Environment, Energy, and Economic Performance,” Executive

Order 13423, “Strengthening Federal Environmental, Energy, and Transportation Management,” and the Federal Acquisition Regulation to provide bio-based products.

Bio-based products that are designated for preferred procurement under USDA’s Bio Preferred program must meet the required minimum bio-based content as stated in the USDA Final Rule available at www.biopreferred.gov. The Contractor should provide data for their bio-based products such as bio-based content.

In addition to the bio-based products designated by the U.S. Department of Agriculture in the

Bio Preferred Program, the Contractor is encouraged to use other commercially available bio-based products.

The Contractor shall comply with the provision at FAR 52.223.1, Bio based Product

Certification.

The Contractor shall comply with the clause at FAR 52.223-2, Affirmative Procurement of Bio based Products under Services and Construction Contracts.

In addition to paragraph (f) of the Service Contract Act of 1965 (as amended), the Contractor shall be responsible for correcting unsanitary and / or hazardous conditions within the cafeteria and all franchised locations.

Attachment A – Performance Work Statement Version 2.3 Page 18

5.0 MODIFICATIONS AND LIABILITY

Any Contractor requests to modify the hours or days of service outside of the initial proposal at the contract award shall be submitted, in writing, to the CO/COR for approval. All hours may be adjusted by the CO/COR, as necessary, to accommodate the requirements of the FBI. The

Contractor shall follow OPM guidance in the event of delayed openings and/or early closures. In the event of a Government-wide closure(s) or delay(s) due to weather events, the Contractor’s requirement to provide full or partial provisioning of hot foods shall be at the discretion of the

COR or designee.

Subject to the detailed provisions stated above, menus; recipes; the quality of food and services;

prices charged; the type, quantity, and condition of equipment; and all other phases or operations shall be subject to the review and approval of the CO at all times. The Government assumes no liability for food loss as a result of equipment failure.

In the event of a fire, the Contractor shall ensure the facilities’ fire suppression and alarm systems are activated and following activation, immediately notify JEH security personnel and then the COR. All Contractor employees shall be organized and trained to participate in fire and evacuation drills, including the reporting of fires. This shall be accomplished with the cooperation of the COR and the JEH Evacuation Plan. A copy of this plan will be provided to the

Contractor upon award.

The Government will not be responsible in any way for damage or loss resulting from fire, theft, accident, or otherwise to the Contractor’s stored supplies, materials, or equipment, or the

Contractor’s employees’ personal belongings. Any personal injury or physical damage to the

JEH building or equipment resulting from fire or other causes shall be reported to the COR immediately. For all other accidents, the Contractor shall prepare and submit a report to the COR and the JEH Safety and Occupational Health Specialists within 24 hours of the accident/incident.

6.0 DELIVERABLES, POP, AND OPERATIONAL REPORTS TO

THE GOVERNMENT

The Contractor shall provide the COR or designee with regular financial reports related to the cafeteria and all franchised locations. All reports shall be provided to the COR or designee in softcopy in a Microsoft Excel version compatible with JEH information systems.

The Contractor shall meet monthly or as needed with the COR or designee to discuss mutual objectives, including but not limited to, service levels, wellness, sustainability menus, and marketing programs.

Period of Performance

Attachment A – Performance Work Statement Version 2.3 Page 19

The Government anticipates the base period of performance for this effort to begin no later than

August 14, 2026, and extend for twelve months and shall include four (4) one-year option periods of performance.

Period of Performance Start End

Base Year 08/14/2026 08/13/2027

Option Year 1 08/14/2027 08/13/2028

Option Year 2 08/14/2028 08/13/2029

Option Year 3 08/14/2029 08/13/2030

Option Year 4 08/14/2030 08/13/2031

*Please note a 30-day transition period will start 30 days prior to the base year period-of-performance start date, 08/14/2026.

Name Frequency

Weekly Menus Previous Monday of each week

Staffing Plan Start of each Option Period

Quality Assurance Surveillance Plan

(QASP) - Performance Report Start of each Option Period

Weekly Program and Staffing Status Weekly, or as requested by the Government

Accident Report (OSHA 300) Within 24 hours of accident/incident

Monthly Reports Monthly (15 calendar days after month end)

Quarterly Reports Quarterly (15 calendar days after quarter closes)

6.1 MONTHLY REPORTS

The Contractor shall provide a monthly report for the cafeteria and all franchised locations to the

COR or designee within fifteen (15) calendar days after the month’s end. The monthly report shall (at a minimum) contain weekly overhead costs and profit labor statistics (to include number of employees, number of hours worked, and hourly wages); weekly expenses (to include labor costs, cost of products, cost of supplies, and other direct or indirect expenses); total number of catering services provided with their associated values, Patron or Employee Utilization Numbers, total number of transactions per day and the dollar value of these transactions per every point of order system (cafeteria, Dunkin Donuts, and Starbucks Cafe), and overall weekly profit to the

Contractor.

Attachment A – Performance Work Statement Version 2.3 Page 20

6.2 QUARTERLY REPORTS

The Contractor shall coordinate with Government and 3rd party contractor team to provide quarterly maintenance logs for all equipment, Government and Contractor owned, and all logs associated with the changing, inspection, or servicing of pest control measures. The contractor shall (at a minimum) provide logs of quarterly floor maintenance as described in Section 4.7 -

SANITATION, QUALITY AND FOOD SAFETY.

6.3 AS REQUESTED

As requested by the Government, the Contractor shall provide a report to the COR no later than five (5) business days after the request. An example of a report which could be requested several times a year is detailing the number of transactions per hour and dollar value of these transactions for five consecutive days.

On an as needed basis, as identified by the CO/COR, the Contractor shall provide lists of current

Contractor employees including but not limited to all delivery drivers, subcontractors, executive management personnel, IT workers, repair technicians, guest vendors...etc.

6.4 SCA WAGE DETERMINATION AND COLLECTIVE

BARGAINING AGREEMENT (CBA)

At the time of this PWS’s development, an active CBA exists with the current Contractor. A copy of the CBA may be provided during the transition period. Additionally, services performed under this contract are subject to a service contract act (SCA) wage determination which will be included as an attachment.

7.0 Contemplated Acquisition Milestone Schedule

While this timeline is subject to change, the Government anticipates utilizing the following milestone schedule as it pertains to key dates through the acquisition:

Date Milestone

03/03/2026 Pre-Solicitation Notice

04/30/2026 Post Solicitation

05/07/2026 Site Visit Access Request

Information Due

5/12/2026 Site Visit

5/17/2026 Questions Due

05/23/2026 Questions Answered

06/08/2026…