Attachment 7 ENS Mobile App.pdf
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Mobile App Info Sheet – pg 1 rev date: 2018-04-11
Emergency Notification System (ENS) Mobile App Info Sheet
Before downloading this app, please make sure that your MyFAA profile has been updated with current contact information. Follow the steps below to install and activate the ENS Mobile App on your iOS and Android enabled devices.
1. Go to your App Store (iOS) or Play Store (Android) and search for:
Blackberry AtHoc. Make sure that the application developer is AtHoc, Inc.
2. Download the app. You may be prompted for your Apple ID or Android password. If so, enter it to continue.
3. When finished downloading, tap the OPEN button.
4. Tap Allow on the permission screen.
Alerts may be set up to target by location. The app requests permission to use your location in accordance with alerts sent/received.
5. Tap either Allow or Don’t Allow, as you wish, on the location screen.
6. Tap OK on the Register for Alerts information screen.
Mobile App Info Sheet – pg 2 rev date: 2018-04-11
7. Enter your FAA email address in the field provided, then tap
SEND.
8. You will receive a confirmation email.
a. Click the Verify Now button in the email you receive.
NOTE: There is a time limit within which you must respond to this verification email. After this time, the verify feature is disabled and you will need to resubmit your email address.
b. A browser window will open displaying a “Thank you for registering” message.
9. On your mobile device, you will be prompted to enter an Organization Code. Type FAA, then tap SEND.
10. You will be connected to your organization and a message indicating successful connection will display on your phone screen.
11. If at any point, you need any assistance, please contact the ENS Support Team at: ENS-Support@faa.gov mailto:ENS-Support@faa.gov
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