Attachment 4 Key Personnel SAM posting.pdf

U.S. Department of Justice Federal Bureau of Prisons Administration Division National Acquisitions Section Washington, D.C. 20534

ATTACHMENT 4

Key Personnel Requirements

Enterprise First Step Act (FSA) Time Credit Management Solution

1. Purpose

This attachment establishes the minimum qualifications and responsibilities for Contractor Key Personnel responsible for the successful implementation, configuration, integration, operation, maintenance, and sustainment of the Enterprise First Step Act (FSA) Time Credit Management Solution.

The Contractor shall assign qualified personnel possessing the experience, authority, technical expertise, and functional knowledge necessary to successfully perform the requirements of the contract.

The positions identified in this attachment represent the Government's minimum Key Personnel requirements. The Contractor may propose additional personnel, labor categories, or organizational resources necessary to successfully perform the contract.

2. General Requirements

The Contractor shall:

• Assign qualified personnel capable of performing the required services.

• Ensure Key Personnel remain available throughout contract performance.

• Ensure Key Personnel possess experience commensurate with the complexity of the proposed solution.

• Notify the Contracting Officer in writing of any proposed substitution of Key Personnel.

• Obtain written approval from the Contracting Officer prior to replacing any Key Personnel.

• Ensure replacement personnel possess qualifications equal to or greater than those of the individual being replaced.

Administration Division

The Government reserves the right to review the qualifications of all proposed replacement personnel.

3. Program Manager

The Contractor shall designate one individual to serve as the Program Manager.

The Program Manager shall serve as the Contractor's primary point of contact and shall possess the authority to commit Contractor resources and resolve technical, contractual, administrative, and management matters.

At a minimum, the Program Manager shall be responsible for:

• Overall contract management.

• Project planning and execution.

• Schedule and milestone management.

• Risk and issue management.

• Coordination with Government stakeholders.

• Resource management.

• Quality assurance.

• Executive communications.

• Contract reporting.

• Oversight of implementation activities.

• Oversight of Government-approved configuration changes.

The Program Manager shall demonstrate experience managing enterprise software implementation projects of comparable scope, complexity, and organizational impact.

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4. Solution Lead

The Contractor shall designate one individual to serve as the Solution Lead.

The Solution Lead shall be responsible for the overall technical implementation, configuration, integration, security, and operational performance of the proposed enterprise solution.

Responsibilities include:

• Solution architecture.

• Configuration management.

• Systems integration.

• Security implementation.

• Performance optimization.

• Technical planning.

• Technical issue resolution.

• Technical documentation.

• Technical oversight during testing, deployment, and sustainment.

The Solution Lead shall demonstrate experience implementing commercial enterprise software solutions utilizing configurable business rules, workflow automation, systems integration, enterprise reporting capabilities, and secure application architectures.

5. Business Rules and Functional Lead

The Contractor shall designate one individual to serve as the Business Rules and Functional Lead.

The Business Rules and Functional Lead shall serve as the Contractor's primary functional advisor responsible for translating Government-approved operational requirements into configurable system functionality.

At a minimum, the Business Rules and Functional Lead shall be responsible for:

• Business process analysis.

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• Functional requirements management.

• Business rule configuration.

• Workflow configuration.

• Traceability of Government-approved business rules.

• Functional validation.

• User Acceptance Testing (UAT) support.

• Training support.

• Knowledge transfer.

• Business rule documentation.

The Business Rules and Functional Lead shall demonstrate experience implementing enterprise solutions requiring the translation of complex statutory, regulatory, policy, or operational requirements into configurable business rules, automated workflows, and decision logic.

The Business Rules and Functional Lead shall demonstrate familiarity with the implementation of enterprise solutions supporting Government-approved federal criminal sentencing requirements and First Step Act (FSA) Time Credit administration, including the translation of Government-approved statutory and policy requirements into configurable business rules and automated decision logic.

Experience supporting implementations involving criminal justice, corrections, sentence computation, offender management, case management, or other highly regulated Government environments is highly desirable.

The Contractor shall configure only Government-approved business rules. The Government retains sole responsibility for the interpretation of statutes, regulations, Bureau policies, sentencing requirements, and First Step Act provisions.

6. Organizational Experience

In addition to the qualifications of individual Key Personnel, the Contractor shall demonstrate organizational experience implementing, configuring, integrating, or supporting enterprise solutions that automate complex statutory, regulatory, or policy-driven business processes.

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The Contractor shall demonstrate organizational experience with commercial enterprise solutions supporting:

• Configurable business rules.

• Workflow automation.

• Automated decision logic.

• Auditability and traceability.

• Enterprise reporting.

• Secure system integration.

• Configuration management.

• Business process automation.

The Contractor should demonstrate experience supporting enterprise implementations involving Government-approved statutory or regulatory requirements where configurable business rules are used to automate operational processes.

Experience supporting federal criminal justice agencies, correctional organizations, sentence computation systems, First Step Act administration, or comparable highly regulated environments may be considered in evaluating the Contractor's understanding of the operational environment.

7. Key Personnel Availability

The Contractor shall ensure that Key Personnel remain available throughout contract performance.

If a Key Person becomes unavailable due to resignation, reassignment, illness, or other circumstances, the Contractor shall notify the Contracting Officer in writing as soon as practicable and shall ensure continuity of contract performance.

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8. Personnel Substitutions

The Contractor shall not substitute Key Personnel without the prior written approval of the Contracting Officer.

Requests for substitution shall include:

• The reason for the substitution.

• The proposed replacement's résumé.

• A narrative demonstrating that the proposed replacement possesses qualifications equal to or greater than those of the individual being replaced.

• The proposed effective date.

• An assessment of any impact on contract performance.

The Government reserves the right to approve or disapprove proposed substitutions based upon the qualifications of the proposed replacement and the potential impact to contract performance.

9. Résumé Requirements

The Contractor shall submit résumés for all proposed Key Personnel with its quotation.

Each résumé shall include, at a minimum:

• Proposed position.

• Relevant professional experience.

• Education.

• Professional certifications.

• Experience implementing or supporting comparable commercial enterprise software solutions.

• Experience configuring configurable business rules and workflow automation.

• Experience supporting projects of similar scope, complexity, and organizational impact.

• Experience supporting regulated Government or commercial environments, as applicable.

Administration Division

The Government reserves the right to verify the qualifications and experience of proposed Key Personnel during the evaluation process.

10. Contractor Staffing Flexibility

Except for the minimum Key Personnel identified in this attachment, the Contractor shall determine the staffing approach, labor mix, organizational structure, and additional personnel necessary to successfully perform the contract.

Nothing in this attachment shall be construed as requiring the Contractor to utilize specific labor categories, staffing models, or organizational structures beyond the minimum Key Personnel requirements established herein.

The Contractor remains solely responsible for providing a workforce possessing the collective knowledge, experience, and technical expertise necessary to successfully implement, configure, integrate, operate, maintain, and support the Enterprise First Step Act (FSA) Time Credit Management Solution.