Attachment 1 - Technical Requirements and Security Standards SAM posting.pdf

U.S. Department of Justice Federal Bureau of Prisons Administration Division National Acquisitions Section Washington, D.C. 20534

ATTACHMENT 1

Technical, Security, and Implementation Requirements

Enterprise First Step Act (FSA) Time Credit Management Solution

1. Purpose

This attachment establishes the minimum technical, implementation, cybersecurity, interoperability, architecture, and operational requirements applicable to the Enterprise First Step Act (FSA) Time Credit Management Solution. These requirements supplement the Performance Work Statement (PWS) and define the Government's minimum expectations for enhancing, modernizing, implementing, integrating, operating, maintaining, and sustaining the solution.

The Government's preference is to enhance and modernize the existing Enterprise First Step Act (FSA) Time Credit Management Solution through the implementation and configuration of commercial software capabilities whenever practicable. However, Offerors may propose replacement of all or portions of the existing solution when they demonstrate that the proposed approach provides superior functionality, improved maintainability, reduced implementation risk, lower lifecycle costs, or otherwise represents the best value to the Government.

The Contractor shall comply with these requirements unless otherwise approved in writing by the Contracting Officer.

2. Commercial Solution Architecture

The Contractor shall provide a scalable, secure, maintainable, and commercially supported enterprise solution that satisfies the requirements of the Performance Work Statement.

The solution shall:

• Support modular application architecture.

• Utilize configurable commercial functionality whenever commercially supported.

• Support configurable business rules.

• Separate presentation, business logic, integration, and data layers where applicable.

• Support future functional expansion.

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• Support horizontal scalability where appropriate.

• Support disaster recovery and business continuity.

• Preserve or improve existing operational capabilities.

• Support long-term maintainability and sustainability.

Where replacement of existing solution components is proposed, the Contractor shall demonstrate how the proposed architecture improves functionality, maintainability, scalability, security, operational performance, or lifecycle cost.

3. Solution Assessment and Modernization

The Contractor shall assess the Bureau's existing Enterprise First Step Act (FSA) Time Credit Management Solution and identify opportunities to improve functionality, security, maintainability, operational efficiency, reporting capabilities, scalability, and long-term sustainability.

The Contractor shall:

• Assess the current solution architecture.

• Identify opportunities to enhance existing functionality through commercial configuration.

• Recommend modernization activities.

• Identify opportunities to reduce manual processing and improve automation.

• Recommend replacement of solution components when commercially justified.

• Support continuous improvement throughout contract performance.

Recommendations shall be submitted to the Government for review and approval prior to implementation.

4. Implementation Standards

The Contractor shall utilize commercially accepted implementation practices appropriate for the proposed solution.

Administration Division

Implementation activities shall include, as applicable:

• Assessment of the existing environment.

• Implementation planning.

• Solution configuration.

• Business rules configuration.

• System integration.

• Data migration (if applicable).

• Testing and validation.

• Deployment.

• Knowledge transfer.

• Transition to operations.

• Sustainment.

The Contractor shall coordinate implementation activities with Government personnel throughout contract performance.

5. Technical Compatibility

The proposed solution shall be compatible with the Bureau's approved enterprise operating environment.

The Contractor shall identify:

• Infrastructure prerequisites.

• Software prerequisites.

• Middleware dependencies.

• Integration requirements.

• Third-party software requirements.

• Licensing requirements.

Administration Division

Offerors proposing replacement of existing solution components shall identify migration strategies, interoperability impacts, and continuity of operations considerations.

Alternative commercial technologies providing equal or greater capability may be proposed for Government consideration.

6. Hosting Environment

The solution shall support deployment within the Government-approved hosting environment.

The solution shall support:

• Secure hosting.

• Identity services.

• Secure storage.

• Backup and recovery.

• Monitoring.

• Logging.

• Disaster recovery.

• Business continuity.

Where replacement capabilities are proposed, the Contractor shall support migration activities and transition planning necessary to ensure continuity of operations.

The Contractor shall coordinate hosting decisions with Government technical personnel.

7. Application Design Requirements

The solution shall:

• Be browser-based.

• Support modern web browsers.

• Support responsive design.

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• Minimize client software installation.

• Support role-based interfaces.

• Support configurable workflows.

• Support configurable business rules.

• Enhance existing functionality through commercial configuration whenever practicable.

• Support replacement capabilities where approved by the Government.

• Maintain complete audit history.

• Provide configurable dashboards and reporting.

• Support export of reports.

• Maintain configuration and version history.

8. Business Rules Management

The solution shall support configurable business rules governing First Step Act Time Credit administration.

The Contractor shall demonstrate sufficient subject matter expertise in Federal criminal sentencing, sentence computation, and First Step Act (FSA) Time Credit administration to accurately configure Government-approved statutory, regulatory, sentencing, and policy requirements within the commercial solution.

Business rules shall:

• Be configurable without software redevelopment whenever commercially supported.

• Translate Government-approved statutory, regulatory, sentencing, policy, and operational requirements into configurable business rules and automated decision logic.

• Maintain version history.

• Record effective dates.

• Record approval history.

• Support testing before implementation.

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• Support rollback capability.

• Support traceability to Government-approved requirements.

Only Government-approved business rules shall be promoted to production.

9. Integration Requirements

The solution shall support secure integration with Government-approved enterprise systems.

Integration capabilities shall include:

• Secure APIs where appropriate.

• Batch processing.

• Event-driven integrations where supported.

• Secure authentication.

• Data validation.

• Error handling.

• Transaction logging.

• Interface monitoring.

• Configurable interface support.

The Contractor shall document all system interfaces.

10. Identity Management

The solution shall support Government-approved identity management capabilities, including:

• Single Sign-On (SSO).

• Multi-Factor Authentication (MFA).

• Role-Based Access Control (RBAC).

• Least Privilege.

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• Account auditing.

• Session timeout.

• Password policy compliance.

11. Audit Logging

The solution shall maintain audit records sufficient to reconstruct significant system events.

Audit records shall include, as applicable:

• User identification.

• Date and time.

• Action performed.

• Business rule version.

• Business rule execution history.

• Data modified.

• Previous value.

• New value.

• Approval history.

• Administrative actions.

• System events.

Audit records shall be protected from unauthorized modification.

12. Security and Compliance

The Contractor shall implement secure practices appropriate for the proposed solution throughout implementation and sustainment.

Security activities shall include, as applicable:

Administration Division

• Vulnerability management.

• Security testing.

• Dependency management.

• Penetration testing support.

• Patch management.

• Continuous monitoring.

• Secure configuration management.

• Security documentation.

• Vulnerability remediation.

• Support for applicable Assessment and Authorization (A&A) activities.

13. Encryption

The solution shall protect Government information using Government-approved cryptographic standards.

The solution shall support:

• Encryption of data in transit.

• Encryption of data at rest.

• Government-approved cryptographic modules, as directed.

• Secure key management.

• Certificate management.

14. Performance Requirements

The solution shall support:

• High availability.

Administration Division

• Fault tolerance.

• Backup and recovery.

• Performance monitoring.

• Capacity monitoring.

• Resource utilization reporting.

• Scalability.

• Maintainability.

• Operational monitoring.

• Error notification.

Performance thresholds shall be established jointly during implementation planning and approved by the Government prior to production deployment.

15. Configuration and Release Management

The Contractor shall maintain configuration management and release management documentation sufficient to support implementation, maintenance, modernization, sustainment, and future transition of the solution.

Configuration management shall include:

• Configuration version history.

• Release documentation.

• Configuration baselines.

• Change history.

• Rollback procedures.

• Deployment documentation.

• Commercial software upgrade history.

Administration Division

Configuration information shall be maintained throughout the period of performance and provided to the Government upon request.

16. Documentation Requirements

The Contractor shall maintain current technical and operational documentation throughout contract performance.

Documentation shall include, as applicable:

• Solution Architecture Documentation.

• Business Rules Documentation.

• Data Dictionary.

• Interface Specifications.

• API Documentation.

• Configuration Guides.

• Deployment Guides.

• Operations Manual.

• System Administrator Guide.

• User Guide.

• Test and Validation Documentation.

• Knowledge Transfer Documentation.

• Release Notes.

Documentation shall be updated throughout the contract lifecycle to reflect the current production environment.

Administration Division

17. Applicable Standards

The Contractor shall comply with applicable Federal laws, Executive Orders, Office of Management and Budget (OMB) guidance, National Institute of Standards and Technology (NIST) publications, Department of Justice policies, Federal Bureau of Prisons directives, and Government-approved technical standards identified in Attachment 5 – Applicable Standards and References.

18. Continuous Improvement

Throughout contract performance, the Contractor shall continuously evaluate opportunities to improve the Enterprise First Step Act (FSA) Time Credit Management Solution through commercially supported capabilities, configuration enhancements, modernization activities, and operational improvements.

Recommendations may include:

• Improved workflows.

• Enhanced reporting capabilities.

• Increased automation.

• Improved maintainability.

• Reduced lifecycle costs.

• Enhanced security.

• Performance improvements.

• Commercial software capabilities that improve operational effectiveness.

All recommendations shall be submitted to the Government for review and approval prior to implementation.