Attachment 3 - SOW - AG.docx

Enter your company name Attachment 3 – Statement of Work - AG

REQUIREMENTS MICHIGAN DEPARTMENT OF ATTORNEY GENERAL (AG):

Contractor must provide Court Reporting Services and otherwise do all things necessary for or incidental to the performance of work, as set forth in the individual Agency Statements of Work listed below. For each individual Agency Statement of Work the Bidder must also acknowledge and indicate compliance in the Bidder Response box provided.

BACKGROUND

The primary mission and function of the Michigan Department of Attorney General (hereafter referred to as the Department) is to represent the various departments of the State by defending them in lawsuits filed against them and/or filing lawsuits on their behalf. The need for depositions to be conducted with resultant accurate and true transcripts of proceedings is required for discovery purposes to enable the Department to prepare for the legal case.

(1) Scheduled depositions will be initiated by various divisions of the Department in various specialized areas at a time convenient to the counsel and all parties. This need will often result in multiple depositions being taken on the same day at multiple locations throughout the State. Scheduled depositions must be taken in a variety of settings including at state agency locations, attorney offices, medical institutions, prisons as well as other locations.

(2) The subject of scheduled depositions will vary based on a multitude of lawsuits and diverse areas of law and must include but not be limited to, medical, employment, environmental, utility, tort, contract claims, information technology and criminal issues. The resultant transcript, in any and all forms as specified in the final Contract, must be an accurate and complete verbatim transcript. A sealed, certified original transcript of these discovery proceedings is required for the courts, in the event the case proceeds to trial.

(3) Contractor Responsibilities

(a) Depositions scheduled by the Department may be held statewide. Multiple depositions may be held simultaneously.

(b) Per page and per unit pricing must include all travel and regular postal delivery. The Contractor may invoice the Department for any approved expedited delivery expense (when one or three day delivery is requested), with submission of receipt.

(c) The Contractor and their employees must comply with all provisions of any legislative changes or state and federal court rules enacted or adopted during the term of the resulting Contract. In addition, the Contractor must guarantee that each Court Reporter is certified by the State of Michigan as CER, CSR, or CSMR pursuant to Michigan Court Rule 8.108(G).

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

(4) Reporting and Transcriptions:

(a) The Contractor must provide a sealed original and one copy of a transcript to the Department within 10 calendar days from the date of deposition, unless expedited or overnight service is requested at the time of the deposition.

(b) Expedited transcripts must be provided within either a one, three, or five day time period from the date of deposition, with all options to be a condition of the resulting Contract.

(c) Provide a “Mini-Script” or four pages of original text condensed to one page, upon request of the Department.

(d) Have the capability to provide Rich-Text format and Microsoft Word format documents by email, DVD or USB-drive/memory stick format.

(e) Have the capability to provide a videotaping of the complete deposition in DVD format, with the option of the complete written text of the transcript as well.

(f) Have the capability to provide Real-Time Transcription with first draft available to customer within 24 hours of date of deposition.

(g) Have the capability to provide a digital photograph of the deposed upon request of the Department.

(h) Have the ability to provide translation services (including hearing impaired, sight Impaired and language barrier) and must make full arrangements upon request of the Department.

(i) Department must be billed hourly according to the terms and conditions of the resulting Contract, by the Contractor and must not be billed separately by the translator.

(j) Provide a phrase and key word index with each transcript.

(k) Confirm by telephone, 24 hours prior to the scheduled deposition to confirm their attendance at the scheduled deposition.

(l) The Department will pay Contractor’s actual expedited and/or overnight delivery charges, with submission of actual receipt, when these services are requested and approved by the Department.

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

(5) The Contractor must be able to provide services in all regions listed in Schedule D.

(a) The Contractor must have the ability to produce transcripts with the following delivery timelines.

(i) Standard ten‑day delivery from the date of deposition

1. Five‑day delivery

2. Three‑day delivery

3. One‑day delivery

(b) The Contractor must be able to provide all of the following transcript forms:

(i) Typed paper text, certified sealed original

(ii) Typed paper text, copy

(iii) Typed paper text, condensed (four pages per sheet)

(iv) Video (VHS‑ready)

(v) DVD (compatible with Microsoft Windows Media Player)

(vi) Email delivery

(vii) USB drive or memory stick

(viii) Digital photo of deposed individual upon request

(ix) Real‑time transcription (first draft available within 24 hours of deposition)

(x) Exhibits with capability for electronic transmission

(c) The Contractor must be able to provide transcripts in the following formats:

(i) Rich‑Text format (minimum required)

(ii) Microsoft Word format

(iii) .PTX format

List all exception(s):

Bidder must describe how they comply with the above requirement(s):

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