Attachment 17 - Mission-Essential Contractor Services.pdf
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- Solicitation number
- HC104725R0005
- Issued by
-
Defense Information Systems Agency
About this file
This document is an Enclosure containing details about Mission-Essential Contractor Services for a federal contract, specifically related to the Spectrum Information System (SIS) Sustainment and Enhancement solicitation by the Defense Information Systems Agency (DISA). The document identifies 10 specific Performance Work Statement (PWS) tasks that are considered essential contractor services, including Software Maintenance and Enhancement, System Administration, Cybersecurity, Helpdesk Support, FRRS Transactions, Spectrum Supportability Operations, and various data maintenance and development tasks.
The document defines "essential contractor service" as a critical service supporting mission-essential functions that, if interrupted, could seriously impair defense systems or operations. It requires offerors to provide a written plan describing how they will continue to perform these essential services, in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) guidelines. The tasks flow down to all task orders awarded under the contract, emphasizing the importance of continuous, uninterrupted support for vital DoD technological and operational capabilities.
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Text version
Encl 2i, Mission-Essential Contractor Services | 19 Jan 2024
Date: 3 December 2024
Subject: Mission-Essential Contractor Services
In accordance with (IAW) Defense Federal Acquisition Regulation Supplement (DFARS) 252.237-7023, Continuation of Essential Contractor Services, the Government has identified all or a portion of the contractor services to be performed under this contract as essential contractor services in support of mission essential functions. The tasks identified below flows-down to all task orders awarded under this contract.
IAW DFARS 252.237-7024, the offeror shall provide with its offer a written plan describing how it will continue to perform the essential contractor services listed in this document.
PWS Task 6.4 – Software Maintenance and Enhancement PWS Task 6.5 – System Administration and Operations Support PWS Task 6.6 - Cybersecurity PWS Task 6.7 – Helpdesk Support (Tier-3) PWS Task 6.9 – Helpdesk Support (Tier-2) PWS Task 6.10 – FRRS Transactions PWS Task 6.12 – Spectrum Supportability Operations PWS Task 6.13 – JSDR Operational Data Maintenance PWS Task 6.14 – JETS Software and Data Maintenance PWS Task 6.15 – Accelerated Blue Force Data Development PWS Task 6.22 – System and Database Administration Support
“Essential contractor service” means a service provided by a firm or individual under contract to DoD to support mission-essential functions, such as support of vital systems, including ships owned, leased, or operated in support of military missions or roles at sea; associated support activities, including installation, garrison, and base support services; and similar services provided to foreign military sales customers under the Security Assistance Program. Services are essential if the effectiveness of defense systems or operations has the potential to be seriously impaired by the interruption of these services, as determined by the appropriate functional commander or civilian equivalent.
“Mission-essential functions” means those organizational activities that must be performed under all circumstances to achieve DoD component missions or responsibilities, as determined by the appropriate functional commander or civilian equivalent. Failure to perform or sustain these functions would significantly affect DoD’s ability to provide vital services or exercise authority, direction, and control.
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