Attachment 12 DRAFT Appendix C Performance Requirement Summary.pdf

PWS Appendix C FY25 B1 Fort Cavazos Roofing Services Performance Requirements Summary

C. Performance Requirements Summary

C.1. General The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth in this contract. Specifically, the Government reserves its right under the Inspection of Services and Termination for Default clauses. Any deductions pursuant to the Performance Requirements Summary (PRS) shall reflect the reduced value of service performed under the contract. The Contractor shall not be relieved of full performance of the services hereunder and may be terminated for default based upon inadequate performance of service even if a deduction was previously taken for inadequate performance. The Government may modify the type and frequency of inspection of items.

C.1.1. Purpose The Performance Requirements Summary is designed to:

C.1.1.1.

List the contract requirements considered most critical to acceptable contract performance.

(Column 1).

C.1.1.2.

List the contract paragraph number(s) which describe the requirements (Column 2).

C.1.1.3.

Define the standard of performance for each required service specified (Column 3).

C.1.1.4.

Show the maximum allowable degree of deviation or Acceptable Quality Levels (AQLs) from perfect performance that will be allowed by the Government before contract performance is considered unsatisfactory (Column 4).’

C.1.1.5.

Explain the quality assurance methods the Government will use to evaluate the Contractor’s performance in meeting the contract requirements (Column 5).

C.1.1.6.

Show the remedy available to the Contractor or Government to bring performance within the standard defined in Column 4 (Column 6).

C.1.2. Nonconformance the government will document all Contractor non-conformances.

C.1.3. Performance Requirements Summary The Performance Requirements Summary lists those services/tasks for which the Government will make deductions from payment due the Contractor when services/tasks are found to be unsatisfactory during inspections made using the checklists. These deductions are in addition to reduced invoicing described in Section 7 of the PWS and the pricing workbook.

Performance Objective

PWS

Paragraph

Performance Standard

Performance Threshold (maximum error rate)

Method of Surveillance

Remedy if Performance

Threshold is not met

Provide Key Personnel

3.4

The Contractor shall provide a dedicated

CMM, a Lead Maintenance

Mechanic/M&S Supervisor, and a (part time) L1 SHO meeting all PWS requirements for positions

100% (zero deviation)

100% inspection

Deduction in invoice payment equal to contract cost of position(s) not filled until contractor provides qualified personnel

BaseOps Monthly Report &

Monthly Safety Report

Appendix D

Contractor shall submit a BaseOps

Monthly Report and a monthly Safety

Report (may be a combined report) showing performance data for the previous month

No more than one (1) late BaseOps report or one

(1) late Safety report during a performance period

100% Inspection

Deduction of 5% of all CLINS ordered in Task Order and potentially a negative CPARS narrative

Maintain Licenses and Certificates

3.8

The Contractor will ensure that the licenses or certificates of

Contractor personnel are kept current.

Copies of these licenses or certifications will be provided to the COR

100% (zero deviation)

Random Inspection

Contractor shall not perform work until qualified personnel are present;

deduction in invoice equal to the value of work not performed and potentially a negative CPARS narrative

Preventative / Recurring

Maintenance Completion

Rate

4.4

The Contractor shall complete PM in the month they are scheduled and IAW required standards

95% No more than

5% of the scheduled PM work requests are not complete in the month scheduled or IAW required standards.

100% Inspection

Potentially a negative CPARS rating; The Contractor shall not invoice for PM not performed (per the PM Cost tab of the awarded pricing workbook). The

Contractor may be held liable for equipment failures if PM is not completed. If failing to complete 100% of PM becomes a recurring issue, more severe remedies will be taken.

Corrective Maintenance Completion

Rate

4.5 and Appendix H

The Contractor shall complete all non-long lead CM work requests within the times listed in Table H.2.1 (Appendix H);

The Contractor shall annotate expected

95% No more than

5% of the scheduled CM work requests are not complete within the

100% Inspection

Reduced invoice equal to 1/2% for each business day SO not complete within the times listed in Table H.2.1 or time extension granted

Commented [HCACUC(1]: Only use if the customer wants a dedicated full time CMM.

PWS

Paragraph

Performance Standard

Performance Threshold (maximum error rate)

Method of Surveillance

Remedy if Performance

Threshold is not met completion time for long lead SO on the

SOF for KO approval;

See Appendix H for additional information on long lead SO times listed in Table H.2.1;

100% complete within time extension granted by the KO by the KO (e.g., 3 days late equals a 1.5% reduction) and potentially a negative CPARS narrative

Preparation of Service Order Documentation for Government

Approval

4.5 and Appendix H

95% of service order documentation prepared within times listed in Table H.2.1;

100% of service order documentation prepared within time extensions approved by the KO

95% No more than 5% of service order packages are not submitted or not submitted correctly for funding approval within the times listed in Table H.2.1;

100% complete within time extension granted by the KO

100% Inspection

Reduced invoice equal to 1/2% for each business day an acceptable SO not submitted within the times listed in Table

H.2.1 (e.g., submitted 3 days late equals a 1.5% reduction) and potentially a negative CPARS narrative

Perform Safety Requirements

Section 5

The Contractor shall perform checks for compliance with task order safety requirements and perform safety meetings prior to all maintenance tasks

(signed AHA to document meeting)

99% for the work completed

Random Sampling

3% of all CLINs ordered and potentially a negative CPARS narrative

Safety Training 5.5

Contractor shall complete all necessary safety training for all workers before they report on-site to perform work and document this training in the

BaseOps monthly report

100% (zero deviation)

Random Sampling

Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed/positions not filled and potentially a negative CPARS narrative

Contractor QC 6.1.1 The Contractor shall perform QC as required in the PWS

100% (zero deviation)

100% Inspection Contractor reported QC statistics in

Monthly Report

Reduced invoice equal to 1/2% for each % under the minimum required of the affected

CLIN

Rework Effectiveness

NA

100% of completed rework accepted by

100% (zero deviation)

100% Inspection

Reduced invoice equal to 25% of the

PWS

Paragraph

Performance Standard

Performance Threshold (maximum error rate)

Method of Surveillance

Remedy if Performance

Threshold is not met the Government without further rework work rejected by the Government and potentially a negative CPARS rating

AT Level I Training

8.7.1

All Contractor employees shall complete AT Level I training annually

100% (zero deviation)

100% inspection

Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed and potentially a negative CPARS narrative

OPSEC

Training

8.7.2

All Contractor employees shall complete OPSEC training annually

100% (zero deviation)

100% inspection

Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed and potentially a negative CPARS narrative

Suspicious Activity

Reporting Training

8.7.3

All Contractor employees shall complete iWATCH training annually

100% (zero deviation)

100% inspection

Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed and potentially a

Cyber Awareness

Training 8.7.4

All Contractor employees shall complete Cyber

Awareness training annually

100% (zero deviation)

100% inspection

Employee(s) not current in training shall not perform duties; reduction in invoice equal to work not performed and potentially a

Commented [HCACUC(2]: This and below are only applicable if on ATOPSEC (Probably will be)