Attachment 1 - Performance Work Statement.pdf

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PERFORMANCE WORK STATEMENT

FA524026Q0034

Basewide Utility Vehicle

Maintenance and Repair Services

36th Security Forces Squadron

Andersen Air Force Base, Guam

Prepared: 10 June 2026

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TABLE OF CONTENTS

1. INTRODUCTION:

1.1 Objectives:

1.2 Scope:

1.3 Hours of Operation:

1.3.1 Recognized Holidays:

1.4 Place of Performance:

2. PERFORMANCE OBJECTIVES

2.1 CLIN 0001: Periodic Scheduled Maintenance (PM)

2.1.1 Periodic Scheduled Maintenance Table

2.2 CLIN 0002: Repair Services

2.2.1 Formal Repair Quote (DEL #2)

2.2.2 Diagnostic Billing Limitation

2.2.3 Authorization to Proceed

2.2.4 Pre-Priced Repair Services

2.2.5 ELIN 0002BF: Over and Above Maintenance and Repair (O&A)

2.2.5.1 Formal Repair Quote (DEL #2)

2.2.5.2 Authorization To Proceed

2.3 Pickup and Delivery

2.3.1 Pickup and Inception

2.3.2 Delivery and Return

2.3.3 Joint Inspection / Condition Report (DEL #3)

2.4 Turnaround Time (TAT)

2.4.1 Delay Notification

2.5 Maintenance Status Report (DEL #4)

2.6 Parts and Materials

2.6.1 OEM vs. Aftermarket Parts

2.6.2 Parts Estimate

2.6.3 Unallowable Profit and Fee

2.7 Warranty of Services and Parts

2.7.1 Standard of Workmanship Warranty

2.7.2 Warranty Period

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2.7.3 Corrective Action (Rework)

2.7.4 Voiding of Warranty

3. GENERAL INFORMATION

3.1 Quality Control:

3.1.1 Quality Assurance:

3.1.2 Qualifications and Certifications:

3.2 Security Requirements:

3.2.1 Physical Security:

3.3 Safety Requirements:

3.3.1 Assumption of Risk

3.3.2 Protection from Contractor-Caused Damage

3.3.3 Remedy for Damage

3.3.4 Hazardous Materials:

3.4 Post Award Conference/Periodic Progress Meetings:

3.5 Contracting Officer Representative (COR):

3.6 Key Personnel:

3.7 Government Furnished Items and Services:

4. DEFINITIONS AND ACRONYMS:

4.1 DEFINITIONS:

4.2 ACRONYMS:

5. TECHNICAL EXHIBITS

5.1 Service Summary (SS)

5.2 Deliverables (DEL) Requirements List

5.3 Appendix A – Equipment List

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1. INTRODUCTION:

This is a non-personnel services contract to provide Utility Vehicles Maintenance and Repair

Services for Andersen Air Force Base (AAFB), Guam.

1.1 Objectives:

The objective of this contract is to provide comprehensive commercial maintenance and repair services to support Utility Vehicle fleet operational readiness, ensure safety and reliability, and extend the lifecycle of Utility Vehicles at AAFB.

1.2 Scope:

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform services as defined in this

Performance Work Statement (PWS).

Services include Periodic Scheduled Maintenance (PM) and Repair Services, as well as Over and

Above (O&A) Maintenance and Repair.

While the current fleet consists primarily of heavy and light All Terrain Vehicles (ATVs) and

Utility Task Vehicles (UTVs), the scope of this contract explicitly includes the maintenance of all similar installation utility vehicles (eg. slow-speed vehicles [LSVs] and motorized/electric golf carts that may be added to the inventory).

The Contractor shall be responsible for picking up, transporting, and returning the Utility Vehicles upon completion of maintenance and repair services. The Contractor shall accomplish all work in accordance with commercial industry standards unless otherwise specified in this PWS.

1.3 Hours of Operation:

The Contractor shall coordinate pickup and delivery times with the designated Government POC as detailed in each Task Order. The Government’s regular hours of operation are 8:30 a.m. to 3:30 p.m., Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.3.1 Recognized Holidays:

New Year’s Day

Martin Luther King Jr.’s

Birthday

Washington’s Birthday

Memorial Day

Juneteenth

Independence Day

Labor Day

Columbus Day

Veteran’s Day

Thanksgiving Day

Christmas Day

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1.4 Place of Performance:

The primary location for maintenance and repair services under this contract shall be the

Contractor's owned or leased facility located on Guam. However, the Contractor may elect to provide mobile on-site maintenance at Government installations when it is deemed more practical or efficient than recovering the Utility Vehicle to their facility. Any on-site mobile services must be coordinated with and authorized by the COR prior to execution.

2. PERFORMANCE OBJECTIVES

The Contractor shall perform all work in accordance with the most current version of the Original

Equipment Manufacturer (OEM) Service and Technical Manuals for the specific Year, Make, and

Model of the equipment being serviced.

2.1 CLIN 0001: Periodic Scheduled Maintenance (PM)

The Contractor shall replace all fluids (engine oil, hydraulic fluid, etc.) and all filters (air filter, oil filter, hydraulic filter, etc.) as needed during Periodic Scheduled Maintenance. All established Pre-

Priced Unit Prices for these services shall be fully burdened fixed rates, inclusive of all direct labor, parts and materials, overhead, General and Administrative (G&A) expenses, and profit.

2.1.1 Periodic Scheduled Maintenance Table

ELIN Category Maintenance

Level & Trigger Typical Scope of Work

Typical Parts

(Included in Unit Price)

0001AA

Gas ATVs, UTVs

Standard Service

(150 Hrs or

6 Months)

Change engine oil & filter;

Clean air filter; Inspect belts, brakes, and tires; Grease chassis Zerk fittings; Test battery.

Engine oil, oil filter, grease, shop supplies.

0001AB

Gas ATVs, UTVs

Comprehensive

Service

(300 Hrs or

12 Months)

All Standard actions plus:

Replace spark plugs; Replace fuel filter; Replace engine coolant; Inspect valve clearances.

Spark plugs, fuel filter, engine coolant, oil & filter.

0001AC Diesel UTVs

Standard Service

(100 Hrs or

6 Months)

Change diesel engine oil & filter; Clean air filter; Drain fuel/water separator; Inspect glow plug harness; Grease chassis.

Heavy-Duty Diesel engine oil, oil filter, grease.

0001AD Diesel UTVs

Comprehensive

Service

(200 Hrs or

12 Months)

All Standard actions plus: Replace primary/secondary diesel fuel filters; Flush coolant; Inspect

Diesel fuel filters, Heavy-Duty engine oil, engine coolant.

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ELIN Category Maintenance

Level & Trigger Typical Scope of Work

Typical Parts

(Included in Unit Price) turbocharger piping (if equipped).

0001AE

Gas ATVs, UTVs; Diesel

UTVs

Annual Drivetrain

(Every 12 Months)

Replace transmission, front differential, and rear differential/final drive fluids.

Inspect CV boots and wheel bearings.

Trans fluid, differential gear oils, O-rings/crush washers.

0001AF

North Star

Edition Only

Annual HVAC

Service

(Every 12 Months)

Replace cabin air filter;

Inspect A/C compressor belt;

Clean condenser fins; Test

A/C vent temperature and heater core flow.

Cabin air filter. (Freon/Refrigerant recharge is a separate repair).

RESERVED

0001AG

Electric Carts

& UTVs

Standard Service

(Every 6 Months)

Inspect and water battery cells

(if flooded lead-acid);

clean/coat battery terminals;

test onboard charger output;

inspect brakes, steering, and tires; grease chassis, fittings.

Distilled water, terminal anti-corrosion spray, chassis grease.

0001AH

& UTVs

Comprehensive

Service

(Every 12 Months)

All Standard actions plus:

Load-test individual batteries/pack; replace transaxle fluid; inspect traction motor connections/brushes;

inspect main contactor/solenoid.

Transaxle fluid, heavy-duty zip ties, shop supplies.

2.2 CLIN 0002: Repair Services

Upon written approval from the Contracting Officer's Representative (COR), the Contractor shall perform Repair Services in accordance with prevailing commercial industry standards. Repair

Services are defined as predictable, high-frequency component replacements that do not require extensive engine or transmission disassembly. All established Pre-Priced Unit Prices for these services shall be fully burdened fixed rates, inclusive of all direct labor, overhead, General and

Administrative (G&A) expenses, and profit. Parts are explicitly excluded from these fixed rates and must be priced separately within the Formal Repair Quote (DEL #2).

2.2.1 Formal Repair Quote (DEL #2)

Prior to commencing Repair Services, the Contractor shall utilize the established Pre-Priced Unit

Prices (Reference Attachment 2 – Price List) in conjunction with estimated parts, to generate a

Formal Repair Quote for each Utility Vehicle. The Contractor shall submit the formal, itemized

Repair Quote to the COR within five (5) business days of identifying the requirement.

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For specialized repairs and parts, the COR may approve an extension of the Repair Quote due date to up to 10 business days of identifying the requirement.

For routine repairs where parts are locally stocked or already on-hand, the Contractor is strongly encouraged to submit the quote within 24 hours to maximize Utility Vehicle availability.

The Repair Quote shall include the following information, at minimum:

a) Utility Vehicle Identification: Year, Make, Model, and Government ID/Bumper Number or VIN.

b) Diagnostic Findings: Exhibit Line Item Number (ELIN) 0002AA-0002BK and associated

Unit Price.

c) Parts Estimate: An itemized list of all required Original Equipment Manufacturer (OEM) or equivalent parts and estimated cost. Estimate must clearly demonstrate the actual price to be paid by the Contractor to the supplier, including any itemized shipping or delivery fees.

d) Turnaround Time: The projected number of calendar days to complete the repair once authorization is received and parts are available.

The Contractor assumes the risk of providing an accurate Repair Quote. The Government reserves the right to deny additional costs for the scope of work identified in the approved Repair Quote.

2.2.2 Diagnostic Billing Limitation

The Contractor shall not bill for diagnostic ELINs (0002AA-0002AC) if the required repairs are identified during the performance of a Periodic Scheduled Maintenance (CLIN 0001) inspection, or if the required repairs are visually obvious upon Utility Vehicle receipt (e.g., a visibly shredded

CVT belt or flat tire).

2.2.3 Authorization to Proceed

For Repair Quotes less than or equal to $2,500.00, the COR may authorize the repair provided it does not exceed the funding limits of the Task Order.

For Repair Quotes more than $2,500.00, the CO may authorize the repair.

If the Government determines the repair quote exceeds the current value of the Utility Vehicle or otherwise declines the repair, the Contractor shall reassemble the Utility Vehicle (if requested) and bill only for the authorized diagnostic ELIN

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2.2.4 Pre-Priced Repair Services

The following tasks are classified as Repair Services under this contract:

ELIN Category System

Category

Task

Description Typical Scope of Work

Typical

Parts

0002AA

Gas ATVs, UTVs; Diesel

UTVs

Diagnostics

General

Mechanical

Diagnostic

Visual inspection, test drive, and physical testing to identify mechanical faults or noises.

N/A

0002AB

Gas ATVs, UTVs; Diesel

UTVs

Diagnostics Electronic/EFI

Diagnostic

Connect OEM scan tool, pull

ECU codes, test sensor outputs, and verify EFI fuel pressure.

N/A

0002AC

Gas ATVs, UTVs; Diesel

UTVs

Diagnostics

Electrical

System

Diagnostic

Use multimeter/load tester to locate wire harness shorts, parasitic draws, or charging system faults.

N/A

0002AD

Gas ATVs, UTVs; Diesel

UTVs

Protective Anti-Corrosion

Treatment

High-pressure wash, degrease, and apply a heavy-duty, marine-grade corrosion inhibitor (e.g., Fluid Film, Boeshield T-9, or MIL-SPEC equivalent) to frame, suspension components, and exposed electrical connectors.

Corrosion inhibitor, degreaser.

0002AE

Gas ATVs, UTVs; Diesel

UTVs

Drivetrain CVT Belt

Replacement

Remove clutch cover, blow out dust/debris, inspect sheaves, install new belt, verify alignment.

CVT drive belt.

0002AF

Gas ATVs, UTVs; Diesel

UTVs

Drivetrain

CV Axle

Replacement

(Per corner)

Remove wheel/hub, extract broken axle from differential, install new axle assembly, reassemble.

Complete CV axle assembly.

0002AG

Gas ATVs, UTVs; Diesel

UTVs

Drivetrain

CV Boot

Replacement

(Per boot)

Remove axle, cut off torn boot, clean joint, repack with CV grease, install new boot and clamp bands.

CV boot kit, grease, bands.

0002AH

Gas ATVs, UTVs; Diesel

UTVs

Drivetrain

Wheel Bearing

Replacement

(Per wheel)

Remove hub assembly, press out failed bearing, press in new bearing, reinstall retaining circlips.

Wheel bearing, retaining clip.

0002AJ

Gas ATVs, UTVs; Diesel

UTVs

Drivetrain Clutch Rebuild

/ Service

Disassemble primary/secondary clutch, replace worn rollers/buttons/springs, clean and reassemble.

Rollers, buttons, springs, weights.

0002AK

Gas ATVs, UTVs; Diesel

UTVs

Drivetrain

Carrier

Bearing / Prop

Shaft

Remove center console/skid plates, unbolt prop-shaft, press on new carrier bearing or U-joints, re-install.

Carrier bearing assembly, U-joints.

0002AL

Gas ATVs, UTVs; Diesel

UTVs

Suspension

A-Arm

Bushing

Replace (Per arm)

Remove A-arms, press out worn bushings, install new bushings and pivot sleeves, reinstall arm.

Bushing kit, pivot sleeves.

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ELIN Category System

Category

Task

Description Typical Scope of Work

Typical

Parts

0002AM

Gas ATVs, UTVs; Diesel

UTVs

Suspension

Ball Joint

Replace

(Per joint)

Remove knuckle/A-arm connection, press out worn ball joint, press in new joint, secure with snap ring.

Ball joint, snap ring.

0002AN

Gas ATVs, UTVs; Diesel

UTVs

Steering

Tie Rod End

Replace (Per end)

Unscrew worn tie rod end, install new end, perform toe-in/toe-out steering alignment.

Tie rod end, cotter pin.

0002AP

Gas ATVs, UTVs; Diesel

UTVs

Suspension

Shock

Absorber

Rebuild (Per shock)

Depressurize nitrogen, drain oil, replace internal seals/wear bands, refill oil, recharge nitrogen.

Shock seal kit, oil, nitrogen.

0002AQ

Gas ATVs, UTVs; Diesel

UTVs

Brakes

Brake Pad

Replace

(Per axle)

Remove calipers, compress pistons, install new pads, reassemble and verify operation.

Brake pads.

0002AR

Gas ATVs, UTVs; Diesel

UTVs

Brakes

Brake Rotor

Replace (Per rotor)

Remove caliper and hub assembly, replace warped/grooved rotor, reassemble.

Brake rotor, mounting bolts.

0002AS

Gas ATVs, UTVs; Diesel

UTVs

Brakes Brake System

Flush

Evacuate old degraded fluid, flush with fresh DOT fluid, bleed lines to remove all air.

DOT brake fluid.

0002AT

Gas ATVs, UTVs; Diesel

UTVs

Wheels

Tire Mount &

Balance (Per tire)

Dismount old tire, mount new tire on rim, seat bead, balance

(if applicable for model).

New tire, valve stem.

0002AU

Gas ATVs, UTVs; Diesel

UTVs

Wheels

Tire Puncture

Repair (Per tire)

Locate leak, dismount/prep area, install permanent internal patch/plug combo, re-seat bead.

Patch/plug combo kit.

0002AV

Gas ATVs, UTVs; Diesel

UTVs

Electrical Battery

Replacement

Remove old battery, clean terminal cables, install new battery, verify charging voltage.

AGM or

Lead-Acid battery.

0002AW

Gas ATVs, UTVs; Diesel

UTVs

Electrical

Stator /

Alternator

Replacement

Drain oil (if wet stator) or access alternator, replace stator coils/unit, replace gaskets, re-seal, refill oil if needed.

Stator assembly, gasket, oil.

0002AX

Gas ATVs, UTVs; Diesel

UTVs

Recovery Winch Cable

Replacement

Spool off damaged line, spool on new synthetic rope or steel cable under tension, inspect fairlead.

Synthetic rope or steel cable.

0002AY

Gas ATVs, UTVs Fuel (Gas)

Gas Fuel

Pump

Replacement

Access fuel tank, extract failed pump module, install new assembly, test EFI pressure.

Fuel pump module, tank gasket.

0002AZ Diesel UTVs Fuel

(Diesel)

Diesel Fuel

System

Service

Purge air from fuel lines, replace leaking injector return lines, or replace mechanical lift pump.

Diesel lift pump, lines, seals.

0002BA

Gas ATVs, UTVs; Diesel

UTVs

Cooling Fan / Radiator

Replacement

Remove front plastics, replace punctured radiator or burned-out fan motor, fill and bleed coolant.

Radiator, fan motor, coolant.

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ELIN Category System

Category

Task

Description Typical Scope of Work

Typical

Parts

0002BB

Gas ATVs, UTVs; Diesel

UTVs

Cab / Body

Dump Bed

Shocks /

Latches

Unbolt failed gas struts or broken tailgate latches, install new hardware, verify bed operation.

Gas assist shocks, latches.

0002BC

North Star

Edition Only Cab / Body

Windshield /

Glass Replace

Remove broken safety glass or polycarbonate, clean channel, install new windshield and weather seal.

OEM

Windshield, weather stripping.

0002BD

North Star

Edition Only

HVAC

A/C Evacuate

& Recharge

Connect manifold gauges, evacuate remaining refrigerant, vacuum test for leaks, recharge with Freon.

A/C

Refrigerant

(Freon).

0002BE

North Star

Edition Only

HVAC

A/C

Compressor /

Condenser

Remove failed A/C compressor or condenser, install new unit and receiver/drier, evacuate and recharge.

A/C

Compressor, condenser, O-rings.

0002BG

& UTVs

Electrical /

Power

Deep Cycle

Battery Bank

Replace

Remove old battery bank, clean tray, install new matching battery bank (Lead-Acid, AGM, or Lithium), replace damaged jumper cables.

6V, 8V, or

12V Deep

Cycle

Batteries, battery jumper cables.

0002BH

& UTVs

Electrical /

Power

Onboard

Charger

Replace

Diagnose failed charging unit, remove and install new OEM or equivalent onboard charger, verify charge cycle.

Onboard battery charger.

0002BJ

& UTVs Drivetrain

Motor

Controller /

Solenoid

Replace

Remove failed speed controller or main solenoid contactor, install new unit, verify vehicle movement and speeds.

Motor controller, heavy-duty solenoid.

0002BK

& UTVs

Throttle /

Input

Potentiometer

/ MCOR

Replace

Remove failed accelerator pedal sensor

(MCOR/Potentiometer), install new unit, calibrate throttle response.

MCOR /

Throttle sensor unit.

2.2.5 ELIN 0002BF: Over and Above Maintenance and Repair (O&A)

The Contractor shall provide Over and Above Maintenance and Repair services in accordance with commercial industry standards after written approval by the COR. O&A work is defined as services to address complex mechanical, electrical, or structural failures. This includes but is not limited to: engine rebuilds or replacement, transmission/gearcase overhauls, frame straightening/welding, body repair, and comprehensive electrical wiring harness replacement.

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2.2.5.1 Formal Repair Quote (DEL #2)

When a Utility Vehicle is identified as requiring O&A work, the Contractor shall perform a diagnostic evaluation to determine the root cause of the failure and the full extent of required repairs.

Following the diagnostic evaluation, and prior to commencing any O&A work, the Contractor shall submit a formal, itemized Repair Quote to the COR within five (5) business days of identifying the requirement.

For specialized repairs and parts, the COR may approve an extension of the Repair Quote due date to up to 10 business days of identifying the requirement.

For routine repairs where parts are locally stocked or already on-hand, the Contractor is strongly encouraged to submit the quote within 24 hours to maximize Utility Vehicle availability.

The quote must include:

a) Utility Vehicle Identification: Year, Make, Model, and Government ID/Bumper Number or VIN.

b) Diagnostic Findings: A clear description of the failure and its probable cause (e.g., wear and tear, operator error, or part defect).

c) Labor Estimate: The total estimated labor hours and labor cost required to complete the repair.

d) Parts Estimate: An itemized list of all required Original Equipment Manufacturer (OEM) or equivalent parts, fluids, and materials, and estimated cost. Estimate must clearly demonstrate the actual price to be paid by the Contractor to the supplier, including any itemized shipping or delivery fees.

e) Turnaround Time: The projected number of calendar days to complete the repair once authorization is received and parts are available.

The Contractor assumes the risk of providing an accurate Repair Quote. The Government reserves the right to deny additional costs for the scope of work identified in the approved Repair Quote

2.2.5.2 Authorization To Proceed

For Repair Quotes less than $2,500.00, the COR may authorize the repair provided it does not exceed the funding limits of the Task Order.

For Repair Quotes more than $2,500.00, the CO may authorize the repair.

If the Government determines the repair quote exceeds the current value of the Utility Vehicle or otherwise declines the repair, the Contractor shall reassemble the vehicle (if requested) and bill only for the authorized diagnostic ELIN.

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2.3 Pickup and Delivery

The Contractor shall coordinate all pickup and delivery operations with the designated

Government Point of Contact (POC) a minimum of 24 hours in advance.

The Utility Vehicles are classified into two distinct towing categories (as referenced in Appendix

A – Equipment List): Light and Heavy.

Category Description Typical Examples

Light

Any Utility Vehicle configured to carry up to 2 passengers with a standard, compact wheelbase and no fully enclosed cab.

Standard ATVs, 2-seat UTVs, and standard electric golf carts.

Heavy

Any Utility Vehicle configured to carry 4 or more passengers, or any vehicle featuring a fully enclosed cab/HVAC system or heavy tactical chassis.

Multi-passenger Crew UTVs, enclosed-cab models (e.g., North Star), and tactical military platforms (e.g., MRZR D4).

The Contractor shall assume responsibility for determining the appropriate transport methods and securing equipment required for each category. Under all circumstances, the Contractor shall be responsible for ensuring that all pickups, transport, and deliveries are conducted in a safe, secure, and fully legal manner in accordance with all applicable Guam Department of Public Works

(DPW) highway regulations and safety standards.

2.3.1 Pickup and Inception

The Contractor shall pick up Utility Vehicles or begin on-site mobile services within three (3) business days of the scheduled date or request by the COR. "Inception" is defined as the exact date the Contractor picks up the Utility Vehicle for transport to their facility or arrives to perform on-site mobile services.

2.3.2 Delivery and Return

Upon completion of authorized maintenance or repairs, the Contractor shall deliver the equipment back to the originating Government installation (or a designated alternate location specified by the

COR) within three (3) business days of service completion.

2.3.3 Joint Inspection / Condition Report (DEL #3)

To establish the baseline condition of the equipment and mitigate liability disputes, the Contractor and the Government POC shall conduct a joint physical inspection at the time of Inception (pickup) and again at Delivery (return).

The Contractor shall document any pre-existing physical damage (e.g., cracked plastics, torn seats, body damage) in a Condition Report (DEL #3) prior to removing the equipment from the installation. The Government assumes no liability for damage that occurs while the equipment is in the Contractor's custody; any new damage identified upon Delivery that was not documented at

Inception shall be repaired at the Contractor’s expense.

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The Condition Report must be signed by both the Contractor’s representative and the Government

POC at the points of handover and return to indicate mutual agreement. A copy of the fully executed report must be submitted to the COR within 24 hours of each pickup and delivery.

The Condition Report shall include the following information, at minimum:

a) Utility Vehicle Identification: Year, Make, Model, and Government ID/Bumper Number or Vehicle Identification Number (VIN).

b) Hour Meter and/or Mileage Reading.

c) Fuel or Battery Charge Level.

d) A marked diagram or itemized checklist detailing all existing physical damage (e.g., scratches, cracks, torn seats, broken lights, missing components).

e) Signatures and dates from both the Contractor’s representative and the Government POC.

2.4 Turnaround Time (TAT)

The Contractor shall complete all Periodic Scheduled Maintenance and deliver the equipment back to the Government within five (5) business days of Inception. The turnaround time for Repair

Services and Over & Above (O&A) work shall be identified and approved in the Formal Repair

Quote (DEL #2).

2.4.1 Delay Notification

If the Contractor anticipates that any work shall exceed the established TAT, the Contractor shall notify the COR in writing within 24 hours of identifying the potential delay, and no later than 48 hours prior to the established completion date. This notification must provide a verifiable justification for the delay (e.g., documented OEM parts backorder) and a revised estimated date of completion. The Government reserves the right to review and approve or deny the revised schedule.

2.5 Maintenance Status Report (DEL #4)

The Contractor shall provide a consolidated Maintenance Status Report (MSR) detailing the status of all Utility Vehicles currently in the Contractor's possession or undergoing on-site mobile services.

The MSR ensures the Government maintains continuous visibility of fleet readiness and contract execution.

The Contractor shall submit the MSR to the COR on a weekly basis. The report shall be submitted electronically in a readable spreadsheet format (e.g., Microsoft Excel or CSV).

The MSR shall include the following information, at minimum:

a) Utility Vehicle Identification: Year, Make, Model, and Government ID/Bumper Number or VIN.

b) Assigned Unit: The specific AAFB unit to which the Utility Vehicle belongs.

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c) Task Order Number: The IDIQ Task Order authorizing the work.

d) Service Type: Identification of the required service (e.g., CLIN 0001 PM, CLIN 0002

Repair Services, or ELIN 0002BF O&A Repair).

e) Date of Inception: The exact date the Utility Vehicle was picked up from AAFB or when the Contractor arrived for on-site mobile services.

f) Total Days in Maintenance: The total number of calendar days elapsed from the Date of

Inception to the current reporting date.

g) Current Status: A clear narrative of the Utility Vehicle’s progress (e.g., "Awaiting

Diagnosis," "Awaiting Parts," "In Repair," "Pending COR Approval for O&A Quote,"

"Ready for Delivery").

h) Parts Status (If Applicable): If an Utility Vehicle is delayed due to parts backorders, the report must include the specific part ordered, the date ordered, the vendor, and the

Estimated Time of Arrival (ETA).

i) Estimated Completion Date (ECD): The projected date the Utility Vehicle shall be returned to Fully Mission Capable (FMC) status and delivered to AAFB.

2.6 Parts and Materials

2.6.1 OEM vs. Aftermarket Parts

Unless otherwise specified or approved by the COR, all replacement parts shall be Original

Equipment Manufacturer (OEM) or "OEM-equivalent" in quality, fit, and performance.

2.6.2 Parts Estimate

If the cost of a single part, or aggregate of parts for a single repair, exceeds $500.00, the contractor shall provide a minimum of two (2) competitive quotes from different suppliers to ensure the

Government receives fair and reasonable pricing.

The only exception to this requirement is if the part is a sole-source item. For the purposes of this contract, "sole-source" means that the OEM part can only be purchased from one authorized retailer or supplier.

2.6.3 Unallowable Profit and Fee

The Government shall pay the contractor for the actual cost of parts, materials, and standard shipping/freight charges. The contractor shall not apply any profit, fee, or markup percentage to the cost of parts or shipping. All profit, administrative costs, and general overhead must be fully burdened into the Pre-Priced Unit Prices established in the primary maintenance ELINs.

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2.7 Warranty of Services and Parts

2.7.1 Standard of Workmanship Warranty

The Contractor warrants that all maintenance, diagnostic, and repair services performed under this contract shall be free from defects in workmanship and executed in accordance with industry standards and OEM specifications.

2.7.2 Warranty Period

The Contractor shall guarantee all maintenance and repair services under the following warranty terms:

2.7.2.1 Labor Warranty:

The Contractor shall provide a standard labor warranty covering all repair services for a period of ninety (90) calendar days or fifty (50) engine hours, whichever occurs first. This labor warranty begins on the date the Utility Vehicle is accepted and returned to Fully Mission Capable (FMC) status by the COR.

2.7.2.2 Parts Warranty:

All installed parts shall carry the standard manufacturer’s warranty. The Contractor shall pass all manufacturer parts warranties directly to the Government and assist the COR in processing any parts warranty claims.

2.7.3 Corrective Action (Rework)

If the Government determines that a Utility Vehicle has failed or is degraded due to defective workmanship, improper reassembly, or the failure of a part installed by the Contractor during the

Warranty Period, the Contractor shall perform all necessary corrective actions (rework) to restore the Utility Vehicle to FMC status.

If the Contractor is unable to restore the Utility Vehicle to FMC status, the Contractor shall provide consideration to the Government. This consideration shall be negotiated with the Contracting

Officer and may include discounts, service credits, or fair market value compensation.

2.7.3.1 No Cost to Government:

All rework, including the cost of diagnostic labor, replacement parts, fluids, and any necessary transportation or towing, shall be performed at no additional cost to the Government.

2.7.3.2 Priority Response:

Warranty rework shall be prioritized over routine scheduled maintenance and diagnostics must begin within two (2) business days of the Contractor receiving the degraded Utility Vehicle. If

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parts are required, the Contractor shall submit a parts order confirmation to the COR, and the vehicle must be returned to FMC status within five (5) business days of parts receipt.

2.7.4 Voiding of Warranty

The Contractor’s workmanship warranty shall be considered void if the COR, in coordination with the Contractor, determines through verifiable evidence, that the subsequent failure was caused directly by:

a) Operator Abuse: Operation of the vehicle outside of its designed mission parameters or

OEM limits (e.g., rolling the vehicle, intentional submersion above the intake).

b) Unauthorized Modifications: Modifications or alterations made to the repaired system by

Government personnel without the Contractor’s knowledge.

c) Battle Damage: Damage sustained during kinetic tactical operations or training accidents unrelated to the mechanical integrity of the repair.

3. GENERAL INFORMATION

3.1 Quality Control:

The Contractor shall maintain an effective Quality Control Program (QCP) to ensure all services are performed in accordance with this PWS. The program shall include procedures to identify, prevent, and ensure non-recurrence of defective services.

If the Contractor has an established QCP, they shall submit a copy to the Government with their initial proposal or no later than fifteen (15) calendar days after contract award (DEL #1).

If the Contractor does not have an existing QCP, the Contractor shall develop and submit a compliant QCP within fifteen (15) calendar days after contract award (DEL #1).

The Contractor shall notify the Government of any changes to the QCP within three (3) business days of implementation.

3.1.1 Quality Assurance:

The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

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3.1.2 Qualifications and Certifications:

The Contractor shall accomplish the assigned work by employing and utilizing qualified employees, including subcontractors. The Contractor’s employees shall have the appropriate combinations of education, certification, licenses, training, and experience.

3.2 Security Requirements:

The Contractor shall coordinate with the Government to obtain installation access for pick-up and drop-off locations and ensure all personnel obtain the required passes and identification necessary for contract performance, including participation in the Defense Biometric Identification System

(DBIDS). All installation access coordination shall be conducted through the COR.

Contractor personnel shall comply with all Andersen Air Force Base security requirements and traffic regulations, including seatbelt use, prohibitions on hand-held cell phone use while driving, adherence to posted speed limits, and directions provided by Military Police or other authorized security personnel.

Contractor employees are prohibited from possessing weapons, firearms, or ammunition on their person or within their vehicles while on the installation. The Contractor shall ensure that all identification media are returned for employees who depart prior to contract completion.

3.2.1 Physical Security:

The Contractor shall be responsible for safeguarding all government equipment, information, and property in its possession.

3.3 Safety Requirements:

3.3.1 Assumption of Risk

The Contractor shall assume full liability and risk of loss for all Government-owned Utility

Vehicles immediately upon the Contractor’s personnel taking physical possession of the vehicle at the Andersen AFB pickup location. This liability remains in effect throughout transport, while the vehicle is stored at the Contractor’s facility, during any road testing, and during return transport, until the vehicle is physically returned and accepted by the COR or designated

Government representative.

3.3.2 Protection from Contractor-Caused Damage

The Government shall not be billed, invoiced, or held financially responsible for any damage sustained to a Utility Vehicle while in the Contractor’s custody. This includes, but is not limited to:

a) Damage incurred during towing or transportation (e.g., loading/unloading accidents, improper strapping).

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b) Weather-related damage or theft while stored at the Contractor’s facility.

c) Secondary mechanical damage caused by Contractor negligence, improper repair techniques, or shop accidents (e.g., dropping a vehicle off a lift, fires, or collision during post-repair test drives).

3.3.3 Remedy for Damage

If a Utility Vehicle is damaged while in the Contractor's custody, the Contractor shall notify the

COR immediately. The Contractor shall be financially liable for all costs—including labor, OEM replacement parts, and materials—required to restore the vehicle to the exact condition it was in prior to the damage occurring. This corrective action shall not extend the approved Turnaround

Time (TAT) unless explicitly authorized in writing by the Contracting Officer.

3.3.4 Hazardous Materials:

The Contractor shall strictly adhere to all federal laws, Guam Environmental Protection Agency

(GEPA) regulations, and Andersen AFB Environmental policies regarding the handling, transportation, storage, and disposal of all hazardous waste and materials associated with or resulting from this contract.

3.4 Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance.

At these meetings the Contracting Officer shall advise the Contractor of how the Government views the Contractor's performance and the Contractor shall inform the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

3.5 Contracting Officer Representative (COR):

The COR shall be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract, monitor

Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; and provide site entry of Contractor personnel. A letter of designation issued to the

COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the

COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The

COR is not authorized to change any of the terms and conditions of the resulting order.

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3.6 Key Personnel:

The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available during the

Government’s regular hours of operation between 8:30 a.m. to 3:30 p.m., Monday through Friday.

3.7 Government Furnished Items and Services:

The Government shall not provide government furnished services, facilities, utilities, equipment, or materials.

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4. DEFINITIONS AND ACRONYMS:

4.1 DEFINITIONS:

CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

FULLY MISSION CAPABLE (FMC). A material condition indicating that the vehicle can perform all of its designated missions safely and without degradation.

INCEPTION. The date the Contractor picks up the Utility Vehicle for transport to their facility or upon arrival of the Contractor for on-site mobile services.

OVER AND ABOVE WORK. Services to address complex mechanical, electrical, or structural failures.

PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

REPAIR SERVICES. Predictable, high-frequency component replacements that do not require extensive engine or transmission disassembly.

SOLE-SOURCE. The Original Equipment Manufacturer (OEM) part can only be purchased from one authorized retailer or supplier.

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UTILITY VEHICLE. Any wheeled, motorized, off-highway vehicle designed for utility, installation support, or light tactical operations, regardless of propulsion type (gas, diesel, or electric), including but not limited to ATVs, UTVs, LSVs, and Golf Carts.

VEHICLE. For the purposes of this contract, the term "Vehicle" refers exclusively to Utility

Vehicles as defined in this PWS.

4.2 ACRONYMS:

AAFB Andersen Air Force Base

ATV All Terrain Vehicle

CLIN Contract Line Item Number

CO Contracting Officer

COR Contracting Officer Representative

DBIDS Defense Biometric Identification System

DEL Deliverable

ELIN Exhibit Line Item Number

FAR Federal Acquisition Regulation

FFP Firm Fixed Price

FMC Fully Mission Capable

GEPA Guam Environmental Protection Agency

IDIQ Indefinite Delivery/Indefinite Quantity

LSV Low Speed Vehicle

MSR Maintenance Status Report

NTE Not To Exceed

O&A Over and Above Work

OEM Original Equipment Manufacturer

PM Periodic Scheduled Maintenance

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

SS Service Summary

TE Technical Exhibit

UTV Utility Task Vehicle

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5. TECHNICAL EXHIBITS

5.1 Service Summary (SS)

Performance Objective PWS Performance Standard /

Threshold

Acceptable Quality Level

(AQL)

1. Pickup & Inception

The Contractor shall pick up vehicles from Andersen AFB or commence mobile services within the required timeframe.

2.3

Utility Vehicle picked up within three (3) business days of the scheduled date or request by the

COR.

95% Compliance.

No more than one late pickup per month.

2. Joint Inspection /

Condition Report

The Contractor shall conduct a joint physical inspection with the Government POC at the time of vehicle pickup and delivery.

2.3.3

A Joint Inspection / Condition

Report is completed and signed for every vehicle pickup and delivery.

98% Compliance.

No more than one missing or incomplete report per month. No vehicle shall leave

AAFB without a signed condition report.

3. Turnaround Time (TAT)

The Contractor shall complete maintenance and repairs promptly to ensure fleet readiness.

2.4

PMs completed and vehicles returned within five (5) business days of inception.

Repair Services and O&A work completed within the TAT established and approved in the

Formal Repair Quote (DEL #2).

Delays caused by verifiable

OEM parts backorders are excluded from this metric.

4. Delay Notification

The Contractor shall communicate delays promptly to ensure the Government has accurate fleet readiness visibility.

2.4.1

COR is notified of any TAT delay within 24 hours of identifying the potential delay, and no later than

48 hours prior to the established completion date.

No more than one late notification per month.

5. Quality of Workmanship

Vehicles must be returned in

Fully Mission Capable (FMC) status with no defects in maintenance or repair work.

2.7

Work performed matches OEM specifications. No Utility Vehicle returned to Contractor for the same mechanical failure during the 90-day/50-hour warranty period.

No more than one in 20 vehicles requiring warranty rework per quarter.

6. Warranty Rework

Immediate correction of defective workmanship or failed Contractor-furnished parts.

2.7.3

Rework begins within two (2) business days of receiving the degraded vehicle, completed within five (5) days of parts receipt.

vehicles requiring warranty rework per quarter.

7. Repair Services and O&A

Maintenance and Repair

Provide timely and accurate

Repair Quotes prior to commencing work.

2.2.1, 2.2.5.1

Formal Quotes submitted prior to any Repair Services or O&A work being performed.

98% Compliance.

vehicles per quarter receive

Repair Services or O&A work without prior written authorization/Quote approval.

8. Deliverables & Reporting

Timely submission of contract deliverables (QCP, Repair

Quote, Condition Report, Weekly MSR).

5.2

Reports submitted accurately and on time according to the

Deliverables Schedule.

No more than one late deliverable per quarter.

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5.2 Deliverables (DEL) Requirements List

DEL Description PWS Reference Schedule Recipient

1 Quality Control Plan (QCP) 3.1

Within 15 calendar days after Award

Within three business days of implementing changes to the QCP.

COR / CO

2 Formal Repair Quote 2.2.1, 2.2.5.1

Within five business days of identifying the requirement.

COR / CO

3 Condition Report 2.3.3

Within 24 hours of each vehicle pickup and return

COR

Maintenance Status Report

(MSR)

2.5 Weekly COR

5.3 Appendix A – Equipment List

Category Brand Make / Model Year Owning Unit Count Towing

Category

Gas ATVs, UTVs Polaris MRZR (Assumed

Gas) 2021 36 CES/CED 1 Heavy

Gas ATVs, UTVs Yamaha Viking EPS 2022 36 CES/CED 1 Light

Gas ATVs, UTVs Cushman Hauler 1200 EFI 2024 36 CES/CEO 5 Light

Gas ATVs, UTVs Polaris Ranger CREW XP

2019 36 CES/CEO 2 Heavy

North Star Edition

(Gas + HVAC) Polaris

Ranger Crew XP 1000

North Star 2026 36 CES/CEO 8 Heavy

Gas ATVs, UTVs Kawasaki Mule Pro-FXT 1000

LE

2026 36 CES/CEX 2 Heavy

Diesel UTVs Polaris MRZR D4 (4 Seater) 2018 36 CRS 10 Heavy

Gas ATVs, UTVs Polaris R25X6L1RBM 2025 36 OSS 4 Heavy

Gas ATVs, UTVs Polaris Sportsman 450 ATV 2016 36 SFS 10 Light

Gas ATVs, UTVs Polaris Ranger 2025 36 SFS 5 Light

Gas ATVs, UTVs Polaris Sportsman 450 ATV 2022 36 SFS 14 Light

Gas ATVs, UTVs Polaris MRZR (Assumed

Gas) 2018 36 SFS 8 Light

Diesel UTVs Polaris MRZR D4 (Diesel) 2024 554 RHS/SF 3 Heavy

Diesel UTVs Polaris Ranger (Diesel) 2014 554 RHS/SF 1 Light

Gas ATVs, UTVs Polaris Ranger Crew 1000 2026 554 RHS/SF 4 Heavy

Gas ATVs, UTVs Polaris Ranger 2026 554 RHS/SF 2 Light

Gas ATVs, UTVs Polaris Ranger Crew 1000 2025 554 RHS/SF 1 Heavy

Gas ATVs, UTVs Polaris RUM/MUR 2025 554 RHS/SF 1 Heavy

Gas ATVs, UTVs Polaris Ranger Crew 1000 2020 554 RHS/SF 1 Heavy

Gas ATVs, UTVs Polaris Ranger 2020 554 RHS/SF 3 Light

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Category Brand Make / Model Year Owning Unit Count Towing

Category

Gas ATVs, UTVs Polaris Ranger Crew 1000 2019 554 RHS/SF 2 Heavy

Gas ATVs, UTVs Polaris Ranger 2019 554 RHS/SF 2 Light

Gas ATVs, UTVs Polaris Ranger Crew XP 900 2017 554 RHS/SF 5 Heavy

Gas ATVs, UTVs Polaris Ranger Crew 1000 2015 554 RHS/SF 3 Heavy

Electric Carts &

UTVs

TBD TBD TBD TBD TBD TBD