Attachment 1 - FINAL PWS - MSC N7 Technical Library Services 20260714.pdf

CUI

PERFORMANCE WORK STATEMENT

Technical Documentation Management

ACRONYMS

The following acronyms apply to the terms used in this Performance Work Statement (PWS):

ABS........................... American Bureau of Shipping COR............................ Contracting Officer Representative CUI…………………. Controlled Unclassified Information ESTA………………. Emprise Secure Transfer Agent ERM………………… Electronic Records Management LES………………… Logistics and Engineering System MBPS………………. Model Based Product Support MSC............................ Military Sealift Command NAVSEA.................... Naval Sea Systems Command SAMM........................ Shipboard Automated Maintenance Management TM…………………. Technical Manual TMDER……………. Technical Manual Deficiency Evaluation Report TMIN………………. Technical Manual Identification Number TMMA……………... Technical Manual Maintenance Activity USCG.......................... United States Coast Guard VTL............................. Virtual Tech Library WAWF……………... Wide Area Workflow

1. BACKGROUND. Military Sealift Command (MSC) owns and operates a worldwide command of approximately

120 gas turbine and diesel engine propelled ships that provides strategic and operational sealift to meet national defense objectives. These vessels fulfill various missions such as underway replenishment, dry & refrigerate cargo transportation, oceanographic research and cable repair. MSC’s Engineering Division is responsible for the maintenance, repair, alteration, and material readiness of the MSC fleet. Throughout the period of performance of this contract, new ships will be commissioned into the MSC fleet as older ships will be retired from service life.

The Technical Documentation Management Branch N713 is responsible for managing many sources of data within the N7 Engineering Division. The Technical Documentation Branch is required to provide new and revised technical manuals, drawings, and other technical data for fleet support. The MSC Tech Library is the central location for all of MSC’s technical documentation.

2. SCOPE. The Engineering Department of MSC requires a Contractor to provide administrative, data management and technical support for the MSC Technical Library. The Contractor will utilize the MSC Virtual Technical Library (VTL), an electronic repository and management system for technical manuals, drawings, engineering designs, engineering and technical references.

3. PERIOD OF PERFORMANCE

YEAR PERIOD OF PERFORMANCE

Base Period (10 months) 01 October 2026 - 31 July 2027

Option Year 1 01 August 2027 - 31 July 2028

Option Year 2 01 August 2028 - 31 July 2029

Option Year 3 01 August 2029 - 31 July 2030

Option Year 4 01 August 2030 - 31 July 2031

FAR 52.217-8 Option - Six Month Extension

01 August 2031 – 31 January 2032

4. PLACE OF PERFORMANCE: Norfolk Naval Station

5. TASKING

5.1. Contractor shall be responsible for daily operation of the technical library which includes:

5.1.1. Manage and maintain all technical library records to include receiving, cataloging, filing and redistribution within the available library space.

5.1.2. Operate and utilize all necessary tech library equipment to complete all required tasks.

5.1.3. Manage all incoming technical library requests via the MSC Tech Library group email, telephone or

VTL inbox, as required to maintain regular operations.

5.1.4. Maintain United States Coast Guard (USCG), American Bureau of Shipping (ABS), and other regulatory body approval files for ship designs. This task requires retrieval of drawings, approval letters, certifications, and other files from the ABS, USCG or NAVSEA repositories. These regulatory documents will be uploaded to SAMM VTL as applicable per vessel association. The government will provide the contractor access to ABS and NAVSEA websites.

5.1.5. Documentation handling will be cataloged physically and/or digitally.

5.1.6. Scanning and converting of original drawings, technical manuals, files, records, and other documentation will be performed as requested. Original media may be in paper, vellum, microfiche, microfilm or in aperture card form.

5.1.6.1. Scanning, printing or other document reproduction will be based on customer request.

5.1.6.2. Duplicating and transferring of new drawings and updates performed by Engineering

Technician Level IV shall be reviewed by the lead before submittal to MSC. Technical data onto electronic media will be based on customer request.

5.1.7. Develop and maintain process and procedures for all library operations (CDRL A001 Procedures and Processes for Library Operations) including:

5.1.7.1. Detailed steps on how to perform all operations at the technical library and may be required to include flow charts, equipment nameplates, programs, passwords, points of contact (POC) address, etc.

5.1.7.2. The procedure and process manuals may be required to be updated and approved by the

COR.

5.1.7.3. Develop and maintain, at a minimum of an annual basis a Process Instruction for all library operations.

5.1.7.4. The contractor will provide training for all personnel to be knowledgeable of all equipment functions of the tech library.

5.1.8. Provide technical data management utilizing the MSC SAMM VTL at MSCHQ (Norfolk, VA).

5.1.8.1. The contractor will upload, modify or edit technical documentation and metadata.

5.1.9. Provide lamination support of small and large format drawings or other documents. Documents may be shipped as required to MSC vessels and other entities globally.

5.1.10. Provide support for managing changes to Technical Manuals (TMs) to include:

5.1.10.1. Retrieve TM changes. Reviewing changes and revisions to TMs.

5.1.10.2. Properly formatting, submitting and tracking changes to Model Based Product Support

(MBPS) or subsequent system and Naval Systems Data Support Activity (NSDSA).

5.1.10.3. Submit SAMM feedback for all ships affected by the Technical Manual changes and revision.

5.1.10.4. Maintain, post and update a library of engineering standards and reference documents both hard copy & electronic copy on the VTL.

5.1.10.5. Provide changes to the TMs on behalf of the Technical Manual Maintenance Activity

(TMMA) to include, at minimum, processing of TMDERs, assembling changes and revisions to manuals, requesting new Technical Manual Identification Number (TMIN) and submitting final documents to MBPS.

5.2. Maintain the library of manufacturer’s literature including engineering service bulletins and advisories which includes:

5.2.1. Retrieving, sorting, and filing engineering service bulletins.

5.2.2. Distributing engineering service bulletins to appropriate vessels.

5.2.3. Cataloging and updating service bulletins on the SAMM VTL.

5.2.4. Updating technical manuals by including service bulletins.

5.2.5. Maintain an electronic and/or hardcopy collection of controlled technical documents and distribute as directed by the MSC COR. The Contractor may be required to update the metadata in the SAMM VTL for the controlled documents.

5.3. Provide support for the assembly and distribution of technical data in support of ship availabilities to include:

5.3.1. Verify the referenced technical records (drawings and manuals) are the correct version for the ship availability.

5.3.2. Search technical library information to retrieve reference data, drawings, manuals, and designs for the development of work packages.

5.3.3. Duplicate the availability work package via hardcopy or digital as requested.

5.3.4. The Contractor may be required to catalog and import scanned hard copies and converted electronic files received in bulk into the SAMM VTL. The Contractor may be required to conduct bulk distribution of technical data based on customer request and/or as directed by the COR.

5.3.5. The Contractor will develop data DVDs and provide duplication as required.

5.4. The Contractor will be required to provide personnel capable of creating and updating engineering drawings based on information from MSC Engineers and in accordance with Attachment 2 – Drawing Development and Revision and Attachment 3 - MSC General Technical Requirements (GTRs). The Contractor may be required to provide all CAD drawings in an AutoCAD compatible format. The Contractor may be required to provide 3D model drawing support.

5.4.1. Drawing support shall include the drafting of new drawings, markups and revisions.

5.4.2. Provide drafting support changes to Engineering Drawings after receiving change information from N7 engineers; provide changes to drawing numbers, references, and applicability tables.

5.4.3. The Contractor maybe asked to accompany an engineer on ship checks for drawing development tasks.

5.5. SAMM Virtual Technical Library Support

5.5.1. Exporting and distributing electronic technical data from the MSC Tech Library SAMM VTL to the MSC fleet.

5.5.2. The Contractor may be required to provide support for distribution of SAMM VTL files to the MSC fleet via ESTA on a weekly basis.

5.5.3. The Contractor shall maintain the SAMM VTL within the LES Engineering Ashore Application an approved ERM system.

5.5.4. The contractor shall make recommendations for efficiency improvement for the SAMM VTL application and business processes.

5.5.5. The Contractor shall provide database administration and testing support when requested by the

COR.

5.5.6. The Contractor shall provide database conversion and testing support when requested by the COR.

5.5.7. The Contractor shall recommend technology improvements that may increase quality of existing VTL content and reduce manual labor required to perform data entry of document meta-data into VTL database.

5.5.8. The Contractor shall recommend technology improvements that may increase probability of users finding required documentation.

5.5.9. The Contractor shall recommend technology improvements that may enhance the capabilities of the

VTL.

5.6. The Contractor will be required to travel to MSC vessels, an estimated eight (8) times per year, to inventory, scan and catalog technical documents, either pier side or underway, into SAMM VTL. The contractor will document such travel on a trip report. CDRL A004 Trip Report

Historical locations are as follows: Singapore, Guam, Portland OR, Charleston SC, Spain, South Korea, San Diego CA, Mobile AL.

5.6.1. The Contractor may be required to review records contained in the ashore SAMM VTL for applicable vessel records and annotate those shipboard records not in the ashore library.

5.6.2. The Contractor may be required to scan those records not existing in the ashore SAMM VTL.

5.6.3. The Contractor may be required to perform general organization of the shipboard library to include labeling and document repair.

5.6.4. The Contractor shall transport necessary scanning equipment to the vessel location.

5.6.5. The Contractor shall submit an updated records inventory upon completion of records entry into SAMM

VTL to the vessel that was ship checked. CDRL A005 Ship Technical Library Inventory

5.6.6. First Line Supervisor/Librarian will be required to provide a monthly technical library metrics report.

CDRL A002 Library Metrics.

5.7. The Government will provide initial training in the use and operation of SAMM VTL application and network, to the extent necessary to perform the required functions. After the initial training, it is the responsibility of the Contractor to train new employees prior to starting work.

6. REPORTS AND PLANS: The Contractor will be required to submit monthly reports, trip reports, action items, meeting minutes reports and a preliminary Quality Assurance Plan (QAP) for all specific tasks that describes the processes which will be in place to ensure the final product is free of errors. The QAP shall describe how the Contractor will ensure that the work performed will meet all requirements. The QAP must address how the Contractor intends to implement quality control, quality assurance, and continuous process improvement. The QAP shall include as a minimum: Quality Metrics, Quality Checklist(s) and Process Improvement Plan; Quality Baseline. The Contractor may be required to retain documentation generated as a result of the QAP to facilitate audits by the COR. CDRL A008 Quality Assurance and Process Management Plan

6.1. Monthly Report. The Contractor may be required to provide a Monthly Report that outlines the progress for each of the Specific Tasks. CDRL A003 Monthly Report

6.2. Trip Reports. The Contractor will be required to provide Trip Reports for all travel (ship check, installation, and training, etc.). The Trip Reports shall be in the format as defined in CDRL A004 Trip Report.

6.3. Action Item Report. The Contractor may be required to maintain a consolidated list of actions items, with the exception of help calls or SAMM feedback, and enter all action items into the SAMM Task Manager and record the task identification number in the action items tracking list. When an action item is the responsibility of the government, the Contractor may be required to submit a task request via the SAMM Task Manager module. CDRL A006 Action Item Report

6.4. Meeting Minutes Report. The Contractor may be required to schedule meetings with the COR. The COR can elect to conduct meetings in person or remotely. The meeting may be required to include subcontractors as needed, discuss work conducted since the last meeting and expected work to be conducted in the next reporting period, and any areas of concern. The Contractor may be required to provide meeting minutes as defined in CDRL A007 Meeting Minutes.

6.5. Process Management Plan: The process document may be required to include identification of the process lead, all additional roles, the detailed process activities to include quality assurance and sustainment. (i.e.

helpdesk support process). CDRL A008 Quality Assurance and Process Management Plan

7. MEETINGS, FACILITIES AND PERSONNEL.

7.1. Facilities. All work services shall be performed at the MSC Technical Library or on travel visiting an MSC vessel. Ship visits will be coordinated with the COR, Ship’s Force and MSC Security.

Situational telework offsite shall be permitted as necessary to provide flexibility and continuation of operations. The Contractor shall be able to provide services in these areas or be prepared to perform travel.

7.1.1. The Government will provide sufficient office space for Contractor personnel working on-site to perform the required duties. The office space shall have as necessary; include telephones, computer hardware, software and full-time access to the computer systems of MSC. The Government will provide unlimited official use of copying equipment for CUI and/or unclassified reproduction.

7.2. Business Meetings. The Contractor and Government will have monthly meetings at a time agreed to by MSC and the contractor. The meetings allow time to review contract performance and to discuss Contractor findings. Meeting minutes will be documented by the Contractor.

7.3. Personnel. All personnel shall be required to have CONFIDENTIAL clearance. The minimum personnel qualifications and key personnel designations are set forth in Personnel Qualifications. The Contractor shall advise the Contracting Officer, in writing, which specific persons have the decision-making authority described herein. Within 5 days of award, the contractor shall provide required personnel to begin the onboarding process (i.e. CAC issuance, SAAR-N, facilities access, etc.).

Minimum Number of Personnel

Labor Category

1 Engineering Technician Level VI with Drafting Experience 3 Engineering Technician Level V with Drafting Experience

7.3.1. Responsibilities

7.3.1.1. First Line Supervisor/Librarian shall be responsible for managing the daily activities of the Library

Technicians and General Clerks performing the functions described in the SOW. The First Line Supervisor shall also be responsible for coordinating the daily activities of the Contractor’s personnel with those of the Library Director, COR, and request originators. The First Line Supervisor shall coordinate library projects, plans and work prioritization with the Library Director and/or COR. Contractor will be responsible to coordinate and oversee tasks conducted by civilian mariners, military personnel, and other Contractors.

7.3.1.2. Media Specialist III shall provide direct support to the First Line Supervisor on day-to-day operations and may act as the on-site supervisor during short periods of First Line supervisor absence. The contractor will respond to tech library requests such as work packages, data management and all other library support.

7.3.1.3. Media Specialist II shall provide direct support of the First Line Supervisor on day-to-day operations providing tech library request support such as scanning, data management and all other library support. Media Specialist II will provide support to Media Specialist III and assist with training of Media Specialist I.

7.3.1.4. Media Specialist I shall perform all scanning, uploading and data management in the VTL.

Contractor will provide support to the First Line Supervisor, Media Specialist III and Media Specialist II.

7.3.1.5 Engineering Technician Level VI and three Engineering Technician Level Vs with Drafting Experience shall provide CAD & 3D drawing support utilizing AutoCAD and 3D modeling software provided. The Engineering Technician VI will serve as the lead for all AutoCAD & 3D support. The Engineering Technician Vs will provide support in each of the following disciplines on all drawing tasks.

• Structural/Civil engineering technicians with experience developing ship structural drawings shall provide Structural and Outfitting electronic drafting support services.

• Mechanical engineering technicians with experience developing ship mechanical drawings shall provide main and auxiliary propulsion, piping system, propellers & shafting, machinery, HVAC, and control drawings.

• Electrical engineering technicians with experience developing electrical drawings shall provide support such as power system one-line diagrams, electrical power system load analysis and lighting diagrams.

• Drawings and updates performed by Engineering Technician Level VI shall be reviewed by the lead before submittal to MSC.

7.3.1.6. Library IT Systems Administrator shall maintain all equipment and provide hardware, software and database support as well as technological improvements.

7.3.1.7. Substitution of Key Personnel: No substitutions to key personnel can be made without prior written approval of the Contracting Officer. Any proposed substitute must have a CONFIDENTIAL security clearance at minimum and meet the qualifications specified in Personnel Qualifications (PWS section 7.3.2). The government reserves the right to request any personnel’s resume and any other supporting documentation to validate the qualifications of the specific labor category in question at any point during the performance of the contract. Resumes shall be submitted to the Contracting Officer and COR within 5 business days. CDRL A011 Resume Request

7.3.2. Qualifications: The table below sets forth for each labor category the desired and minimum

1 First Line Supervisor/Librarian 2 Media Specialist III 2 Media Specialist II 2 Media Specialist I 1 Library IT Systems Administrator

10 TOTAL

qualifications for key personnel.

7.4 Safety. Personal Protective Equipment shall be required for personnel performing shipboard operations on vessels in accordance with the Attachment – 4 Personal Protective Equipment.

8. TRAVEL/OTHER DIRECT COSTS

8.1. Travel and Materials will be firm fixed price and not reimbursable.

8.1.1. Materials to include consumables or software to enhance the contractor’s ability to perform tasks.

9. INVOICING

9.1. Electronic Invoicing. Invoices shall be submitted via the WAWF system to process all vendor payment requests and receiving reports.

Labor Category

Minimum Qualifications

Engineering Technician Level VI with drafting experience

• College Degree or Equivalent technical certificate

• 10 years’ experience with maintenance management, ship operations, manufacturing plant operations, or power plant operations.

• 8 years’ experience using AutoCAD or other drafting software including 3D modeling.

• Knowledge and understanding of ship structural, electrical and mechanical drawings.

• 5 years’ experience using SAMM VTL applications or a similar data management system

Engineering Technician Level V with drafting experience

• High School Degree or Equivalent

• 10 years’ experience with maintenance management, ship operations, manufacturing plant operations, or power plant operations.

• 8 years’ experience using AutoCAD or other drafting software including 3D modeling

• Knowledge and understanding of ship structural, electrical and mechanical drawings.

• 5 years’ experience using SAMM VTL applications or a similar data management system

First Line Supervisor/Librarian

• Minimum of (15) years of prior data management experience and (5) years’ prior experience related to the operation of a technical library or similar data repository, which can be concurrent

• 5 years’ experience using SAMM VTL applications or a similar data management system

• 5 years’ experience utilizing MBPS and TMDER

• 5 years’ experience with the process of NAVSEA drawings (or similar)/tech manual numbers

Media Specialist III • High School Diploma or Equivalent

• 5 years’ experience working in the MSC technical library or similar technical library.

• Trained in answering customer service requests with 2 years’ experience responding to customer service requests.

• 2 years’ experience with the process of NAVSEA drawings (or similar)/tech manual numbers

• Required skills:

o Ability to use all printers and scanners.

o Complete knowledge of library paper and electronic storage systems o Ability to train new media specialist.

• Led two (2) shipboard onboard scanning/inventory trips.

• 3 years’ experience using SAMM VTL applications or a similar data management system

Media Specialist II • High School Diploma or Equivalent

• 3 years’ experience working in the MSC technical library or similar technical library.

• 2 years’ experience using SAMM VTL applications or a similar data management system

• Trained in answering customer service requests with 6 months’ experience responding to customer service requests.

• Required skills:

o Ability to use all printers and scanners.

o Complete knowledge of library paper and electronic storage systems.

Media Specialist I • High School Diploma or Equivalent

• 2 years’ experience working in the MSC technical library.

• 1 years’ experience using SAMM VTL applications or a similar data management system

• Trained in answering customer service requests with 6 months’ experience responding to customer service requests.

• Required skills:

o Ability to use all printers and scanners.

o Complete knowledge of library paper and electronic storage systems.

Library IT Systems Administrator

• Minimum of (5) years of training and demonstrated experience in Engineering, Computer Science, or Information System technology related field or equivalent service.

10. WORK HOURS AND HOLIDAYS

10.1. MSC anticipates that the scope of work defined in the PWS can be satisfactorily performed based on a standard 40-hour workweek. In the event the Government deems overtime to be necessary to meet the needs of the Government, the Government and contractor shall collaborate and discuss whether overtime is required. However, the Government reserves the right to procure any additional support via a competitive solicitation in the event such a course of action is determined to be in the best interests of the Government.

10.2. Holidays

The holidays applicable to this contract are in accordance with Federal Holidays listed on the OPM website, which is updated annually. https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays

11. ADDITIONAL CONTRACT INFORMATION

11.1. Hazardous Materials

11.1.1. SAFETY CONTROLS ON ASBESTOS MATERIAL: Certain items of the specification may require the Contractor to remove insulation, lagging bulkhead materials, etc., which may contain asbestos.

Asbestos materials should be handled and disposed of, in accordance with all applicable Federal, U. S.

Navy, State and local regulations.

11.1.2. ALL NEW MATERIAL SHALL BE ASBESTOS-FREE: If material, which contains asbestos, is inadvertently specified on a Contract Guidance Drawing or other document, it shall be the Contractor’s responsibility to substitute an otherwise equivalent non-asbestos product.

11.2 Performance Standards

This is a Performance Based Contract in accordance with FAR 37.6. The PWS provides specific requirements to accomplish the work. Contractor(s) shall be evaluated on ability to provide quality deliverables in an efficient manner. The Government shall monitor the contractors’ performance under this contract using the Quality Assurance Surveillance Plan (QASP) developed by the Government.

Performance Requirements Summary (PRS)

Task or Deliverable

Metric Type

Performance Standard

Performance Indicator

Surveillance Method

*Incentive (Negative)

SAMM Virtual Technical Library Support

(PWS 5.5)

Timeliness The contractor shall respond to electronic requests for technical data within 3 working days.

80% or greater Sampling of 10% of online requests

When the contractor fails to meet the performance goal, the government may permanently withhold 5% of the hold back amount associated with the performance period up to a maximum of 100% of the hold back.

Reports and Plans

(PWS 6 – 6.2)

Quality / Timeliness

The Contractor will be required to submit monthly reports by the 5th of the following month and trip reports with two weeks of trip completion.

95% or greater Review of reports in accordance with CDRL timelines.

When the contractor fails to meet the performance goal, the government may permanently withhold 5% of the hold back amount associated with the performance period up to a maximum of 100% of the hold back.

Personnel Manning Compliance Contractor is required to always have qualified personnel.

100% Periodic Surveillance - Resumes may be requested at any time.

Unsatisfactory/Poor Performance will be documented in

CPARS.

Corrective action to be implemented.

Contract Clause:

(FAR 52.222-50)

Combating Trafficking in Persons

Compliance Contract requirements must meet the terms of

FAR 52.222-50.

100% compliance required as per US Zero tolerance policy.

Periodic Surveillance of the requirements of

FAR 52.222-50

CPARS Evaluation less than Satisfactory for non-conforming period of performance.

Contract Clause:

(DFARS 252.203-

7002) Requirement to Inform Employees of

Compliance Contractor must meet the terms of DFARS 252.203-

100% compliance required as per US Zero tolerance policy.

Periodic Surveillance of the requirements of

DFARS 252.203-

CPARS Evaluation less than Satisfactory for nonconforming period of performance.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays

Whistleblower Rights

* At the Contracting Officer’s discretion, the KO may deduct up to 25% of the total order value, unilaterally, for any non-conforming work as discussed in the chart above

11.3 Standards of Workmanship

Unless otherwise specifically required for within this contract, the quality of all services provided shall conform to the highest standards in the relevant profession trade by fully qualified individuals in their field of endeavor including, but not limited to, ABS, IEEE, ASTM, ANSI, NFPA, National Electrical Safety Code (NESC), Occupational Safety Hazards (OSHA), UNITED STATES COAST GUARD (USCG) Navigation and Vessel Inspection Circulars (NVICs), as applicable. All services shall be rendered by individuals fully qualified in the relevant profession, trade, or field. The required obtainment and maintenance of any license required by law are also required by the terms of this contract. ONLY qualified personnel, as defined in 29 CFR 1910.331(a), shall accomplish all services.

11.4 Licenses, Permits, and Precautions

The Contractor shall, at the Contractor’s expense, be responsible for obtaining any necessary licenses and permits, and for complying with any applicable laws, codes, and regulations, in connection with the performance of work. Further, the Contractor is responsible to ensure that proper safety and health precautions are taken to protect the work, the workers, the public, and the property of others.

11.5 Work Termination

Work may be terminated in accordance with clause FAR 52.212-4 for any action(s) by Contractor that caused delay in performance or unsatisfactory performance of the contract.

11.6 Authorized Changes Only by the KO

Except as specified in paragraph below, no order, statement, or conduct of Government personnel who visit the Contractor’s facilities or in any other manner communicates with contractor(s) personnel during the performance of this contract shall constitute a change under the changes clause of this contract.

The contractor(s) shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the KO or is pursuant to specific authority otherwise included as a part of this Contract.

The KO is the only person authorized to approve changes in any of the requirements of this Contract and notwithstanding provisions contained elsewhere in this Contract, said authority remains solely the KO’s.

11.7 Designation of Contracting Officer’s Representative

The following individual is appointed as Contract Officer’s Representative under this Contract:

Name: TO BE PROVIDED AT AWARD Address: TO BE PROVIDED AT AWARD Telephone Number: TO BE PROVIDED AT AWARD

The COR will represent the KO in the administration of technical details within the scope of this contract and will perform inspection and acceptance of all deliverables. The COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the KO or the Government. The COR does not have the authority to alter the contractor's obligations or change the specifications in the contract or issue Task Orders or Delivery Orders. If, as a result of technical discussions, it is desirable to alter contract obligations or statements of work, a modification must be issued in writing and signed by the KO. The COR is responsible for reviewing the invoices submitted by the contractor(s) and informing the KO of areas where exceptions are to be taken. The COR authority is non-delegable. The COR may be personally liable for unauthorized acts.

11.8 Contractor Performance Appraisal Reporting System (CPARS)

In accordance with FAR Part 42.15, past performance information will be collected and maintained under this contract using the Department of Defense Contractor Performance Appraisal Reporting System (CPARS).

CPARS is a web-enabled application that collects and manages the Contractor’s performance information on a given contract during a specific period of time. Additional information is available at http://www.cpars.navy.mil/.

http://www.cpars.navy.mil/

The contractor will receive notification via email when a CPARS evaluation has been completed and is available for review and comment on any element of the proposed rating before that rating becomes final.

Within 30 days after contract award, the contractor shall provide the name, title, e-mail address and telephone number of the company individual or individuals who will have the responsibility of reviewing and approving any CPARS evaluation developed under the contract to the CPARS focal point via e-mail. If, during the life of this contract the company individual(s) are replaced, the substituted individual’s information (contractor, the name, title, e-mail address and telephone number) will be provided to the CPARS focal point within 30 days of the replacement.

Performance will be evaluated in CPARS on an annual basis.