ATGL PWS 01 April.pdf

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Performance Work Statement for

Air Transportable Galley and Lavatory (ATGL)

Purchase Request: FD2060-25-30006

01 April 2024

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1.0 Description of Services

1.1 Objective(s): This Performance Work Statement (PWS) describes the services required for the sustainment of the Air Transportable Galley and Lavatory (ATGL). This shall include Program Engineering Support (PES), overhaul, repair, and Material Management (MM) to the ATGL units. The PES requirements will include Configuration Management (CM), Technical Interchange (TIs), Technical Orders (TO) maintenance, engineering sustainment meetings, system safety, quality assurance, and engineering data control.

The Contractor shall accomplish all tasks necessary to ensure a successful depot overhaul of the ATGL fleet that will result in each unit with condition code “A” as defined in this PWS. ATGL units shall have completed the depot overhaul process outlined in TO 13B4-4-3 unless otherwise directed by the Government. This shall be accomplished in accordance with the ATGL performance specifications, MM requirements, historical parts and usage analysis, parts life cycle analysis, and part supply requirements. The Technical Data Package (TDP) shall be current to the most recently approved configuration. If configuration changes are required, an Engineering Chage Proposal (ECP) and/or Engineering Chage Notice (ECN) shall be submitted.

Configuration changes to the ATGL will be addressed on an as needed basis in accordance with (IAW) ECP process defined in this PWS.

Furthermore, the data collected through the contract period will provide necessary parts support, usage, and failure data to adequately support the ATGL in future contracts. The Contractor shall accomplish the required tasks within this PWS with no additional cost to the Government and offer additional information as deemed necessary through the process outline herein. The work performed on the ATGL shall preserve the Operational Safety, Sustainability, and Effectiveness (OSS&E) baseline. This ensures the ATGL units will be available when needed, perform up to expectation, and operate safely.

1.2 Benefit to United States Air Force (USAF): This acquisition will benefit the United States Air Force (USAF) by sustaining the fleet of 165 ATGL units such that any airframe with pallet positions requiring additional galley or lavatory considerations may use the ATGL in flight to accommodate the mission. It will provide overhaul, parts usage and failure data to allow more efficient sustainment in the future. Furthermore, the services provided will allow users to have confidence that the ATGL performs as intended during routine use.

1.3 Background: The ATGL is a piece of roll-on/roll-off common support equipment that utilizes the 463L cargo system that supports the C-5, C-17, C-130 and KC-46 platforms. The USAF has deployed the ATGL for 30+ years, with the current configuration being used for approximately 20 years. The ATGL has two (2) lavatories, two (2) ovens, two (2) coffee makers and three (3) refrigerators to accommodate galley and lavatory facilities for up to 160 people for a max of 15 hours of flight. The unit can hold up to 39 gallons of potable water and 55.5 gallons of waste (plus 11 gallons of pre-charge). The current configuration meets MIL-HDBK-516 (Airworthiness Certification Criteria) and MIL-STD-461 (Control of Electromagnetic Interference Characteristics of Subsystems and Equipment) or equivalent commercial standards. Flight certification shall be maintained during the period of performance for this contract. The aging fleet of ATGL units are

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Experiencing Diminished Manufacturing Sources and Material Shortages (DMSMS) issues related to Line Replaceable Units (LRUs), which will require identification of replacement parts, overhaul, engineering support, repairs, field technical and parts support, and program management.

2.0 Services Summary:

Title PWS

Reference Performance Threshold

Quality of Overhaul 4.3 Assets shall be overhauled IAW TOs 13B4-4-1 and 13B4-4-3 which include depot level work cards 13B4-4-6WC-1.

Overhauled assets shall pass inspection with no more than one (1) failure per contract year. At a minimum, 95% of overhauled assets shall pass initial inspection. Remaining 5% (or less) of failed assets shall pass on the second attempt.

This metric will be calculated per contract year.

There shall be no more than one (1) PQDRs and/or QDRs per contract year which is attributable to the overhaul process. PQDRs will be resolved between the Program Office and Contractor when/if they occur.

Delivery of Overhauled Units

4.3.8 Overhauled units shall be delivered by the dates

defined by the contract/order. There shall be no more than three (3) late delivery(ies) per contract year. The Contractor shall notify the Government if the delivery of any unit will not meet the scheduled delivery date and negotiate a revised delivery date. The late asset shall be delivered by the revised delivery date acceptable to the Government.

Field Parts Quality 4.7.2 The Contractor shall establish a high-quality parts process to ensure no more than 2.5% per 100 parts delivered in any given time to the users are defective

Field Parts Support 4.7.2 The Contractor shall acknowledge receipt of all parts request within two (2) business days and have a plan of action within four (4) business days. The Contractor shall notify the Program Office if parts fulfillment will take longer than ten

(10) business days.

Meetings 4.9.2 Contractor shall provide 100% attendance and participation in monthly status report, bi-weekly

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meetings, and other meeting as specified within this PWS.

Quality of CDRL Deliverable

4.2.1 There shall be no more than one (1) rejection of

any deliverable. There shall be no more than Four

(4) total rejection(s) of deliverables per contract year. The Government will reject a deliverable if two (2) or more technical errors or eight (8) or more minor errors are found within the deliverable. The rejected deliverable shall be corrected and resubmitted within Five (5) business days of notification of Government rejection.

Receipt of CDRL Deliverable

4.2.2 There shall be no more than Four (4) late

submission(s) of deliverables per contract year.

The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

Request for Support 4.7.3 The Contractor shall initially respond to a request for support by the next business day 90% of the time and the remaining 10% by the third business day. Follow-up assistance, if required, shall be provided by a mutually agreed upon suspense date acceptable to the Government.

Adherence to Contractor Quality Management System (QMS)

5.9 100% compliance with the QMS is required.

3.0 Government Property

3.1 Contractor Responsibility: The Contractor shall be responsible for Government property in accordance with the Federal Acquisition Regulation (FAR) and as specified in the contract/order.

3.2 Government Property to be Provided: Government property to be provided includes 2 ATGL units for the Overhaul Qualification at the commencement of contract for first inspection purposes to be completed in six (6) months as referenced in paragraph 4.3.6. Additional Government Furnished Equipment (GFE) will be provided to the contractor for use during overhaul process and listed on the GFE attachment.

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3.3 Reporting of Government Property: The Contractor shall have a system of internal controls to manage (control, use, preserve, protect, repair, and maintain) Government property in its possession in accordance with FAR 52.245-1, and its property management system shall be adequate to satisfy the requirements of this clause. The contractor shall record receipt and return of all Government Furnished Property (GFP), as well as the reporting of shipment, consumption, disposal, or transfer to another contract, in the GFP Module in Procurement Integrated Enterprise Environment (PIEE), https://piee.eb.mil, as stipulated by DFARS 252.245-7002. This reporting requirement does not change any liability provisions or other reporting requirements that may exist under the contract. GFP training and guidance is located at the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/. [CDRL A001, B001, C001, D001, E001, F001, G001, H001 DI-MGMT-80269, Status of Government Furnished Equipment; CDRL A002, B002, C002, D002, E002, F002, G002, H002 DI-MGMT-80441D, Contractor Acquired Property Report, CDRL Reference in paragraph 4.2]

3.4 Loss of Government Property

3.4.1 Definition of Loss of Government Property: “Loss of Government property” means unintended loss of or damage to Government property including property that cannot be found after a reasonable search, loss due to inadequate storage, loss due to lack of security, theft, damage requiring repair to restore the item to usable condition, or damage that renders the property useless for its intended purpose or Beyond Economical Repair (BER). Loss of Government property does not include manufacturing defects, obsolescence, normal wear and tear, or purposeful destructive testing. Unless otherwise stated in the contract/order, loss of Government property does not include normal and reasonable inventory adjustments, i.e., losses of low priority consumable material, such as common hardware, as agreed to by the Contractor and the Government Property Administrator.

3.4.2 Reporting Loss of Government Property: The Contractor shall report loss of Government property in the GFP Module located in PIEE, https://piee.eb.mil/piee-landing/. [CDRL A001, B001, C001, D001, E001, F001, G001, H001 DI-MGMT-80269, Status of Government Furnished Equipment; A002, B002, C002, D002, E002, F002, G002, H002 DI-MGMT- 80441D, Contractor Acquired Property Report, CDRL Reference in paragraph 4.2]

3.5 Return or Retention of Government Property: All ATGL units and waste tanks/appliances provided by the Government remains the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the Procuring Contracting Officer (PCO) directs the Contractor to retain the property for continued use under a successor contract. All Government property shall be returned to the Government in the condition provided unless approved in advance by the PCO. All material generated under the contract/order becomes the property of the Government and shall be returned to the Government as directed, but no later than completion of the contract/order, unless the PCO directs the Contractor to retain the material for continued use under a successor contract. [CDRL A001, B001, C001, D001, E001, F001, G001, H001 DI-MGMT-80269, Status of Government Furnished Equipment; CDRL A002, B002, C002, D002, E002, F002, G002, H002 DI-MGMT-80441D, Contractor Acquired Property Report, CDRL Reference in paragraph 4.2] https://piee.eb.mil/ https://dodprocurementtoolbox.com/ https://piee.eb.mil/piee-landing/

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3.5.1 Ownership of Contracted Material and Deliverables: All ATGL units and waste tanks/appliances are Government owned assets and will be treated as GFP. An unknown number of materials may be transferred to the Contractor after contract award. The Contractor shall provide an inventory and report to the Government what has been transferred to their facility within 30 days. This report shall include a request to retain or dispose of each item. Retained materials shall be exhausted prior to the Contractor utilizing new inventory to perform tasks with no material charge to the Government. Because the inventory to be transferred is unknown, the Contractor shall be postured to meet the requirements herein regardless of the inventory transfer. The Contractor shall use the usage data from depleting any transferred materials as well as their initial posturing to adjust their maintained inventory levels as necessary to meet the requirements of the contract. All Department of Defense (DD) Form 1423-1, Contract Data Requirements List (CDRL), deliverables become the property of the Government upon receipt. The contractor shall provide, no later than 90 days prior to the end of the POP, recommendations for the disposal or shipment to a government approved location of all government materials and residuals associated with this effort IAW FAR 52.245.1 [CDRL A001, B001, C001, D001, E001, F001, G001, H001 DI-MGMT-80269, Status of Government Furnished Equipment; CDRL A002, B002, C002, D002, E002, F002, G002, H002 DI-MGMT-80441D, Contractor Acquired Property Report, CDRL Reference in paragraph 4.2]

4.0 Technical Requirements

4.1 Period and Place of Performance

4.1.1 Contract/Order Period of Performance: The period of performance for the contract/order will be a three (3) year base with seven (7) option years.

4.1.2 Place of Performance: These services will be performed at the Contractor’s facility.

4.2 Contract Data Requirements List(s) (CDRL)

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Document Identifier Base Years

1, 2, 3

Option Year

Option Year

Option Year

Option Year

Option Year

Option Year

Option Year

DID Title PWS Reference(s)

A001 B001 C001 D001 E001 F001 G001 H001 DI-MGMT-

80269T

Status of Government Furnished Equipment (GFE)

3.3, 3.4.2, 3.5, 3.5.1

A002 B002 C002 D002 E002 F002 G002 H002 DI-MGMT-

80441D

Contractor Acquired Property Report

3.3, 3.4.2, 3.5, 3.5.1

A003 B003 C003 D003 E003 F003 G003 H003 DI-DRPR-

81961

Acquisition and Sustainment Data Package (ASDP) Engineering Drawing Tree

4.5.6

A004 B004 C004 D004 E004 F004 G004 H004 DI-SESS-

80639E

Engineering Change Proposal

(ECP)

4.5.3, 4.5.4, 4.6

A005 B005 C005 D005 E005 F005 G005 H005 DI-SESS-

81000F/T

Product Drawings/Models and Associated Lists

4.5.3, 4.5.5

A006 B006 C006 D006 E006 F006 G006 H006 DI-SESS-

81785A

Systems Engineering Management Plan

(SEMP)

4.5, 4.6, 4.11, 4.12

A007 B007 C007 D007 E007 F007 G007 H007 DI-SESS-

81022E

Configuration Audit Summery Report

4.6

A008 B008 C008 D008 E008 F008 G008 H008 DI-MGMT-

80368A

Monthly Status Report

4.7.1, 4.7.3, 4.9.2

A009 B009 C009 D009 E009 F009 G009 H009 TM-86-01-R Air Force Technical Manual

4.8.1, 4.8.2

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Contract Requirements

A010 B010 C010 D010 E010 F010 G010 H010 DI-ADMN-

81250C

Meeting Minutes 4.5.5.1, 4.5.5.2 4.9.2

A011 B011 C011 D011 E011 F011 G011 H011 DI-SAFT-

81563

Accident Incident Report

5.5.2

A012 B012 C012 D012 E012 F012 G012 H012 DI-MGMT-

82184

Quality Management System (QMS)

5.9

A013 B013 C013 D013 E013 F013 G013 H013 DI-MGMT-

80995

Maintenance Service Report

4.3.2

A014 B014 C014 D014 E014 F014 G014 H014 DI-MGMT-

81797

Program management

4.9.3

A015 B015 C015 D015 E015 F015 G015 H015 DI-MISC-

80711A

Scientific and Technical Report

4.5.3

A016 B016 C016 D016 E016 F016 G016 H016 DI-SESS-

81253

Configuration Status Accounting (CSA) Information

4.5.4

A017 B017 C017 D017 E017 F017 G017 H017 DI-SESS-

81521

Training Program Structure Document

4.10.1

A018 B018 C018 D018 E018 F018 G018 H018 DI-QCIC-

81722

Quality Program Plan (QPP)

5.9

A019 B019 C019 D019 E019 F019 G019 H019 DI-SESS-

81874

Engineering Data for Provisioning

(EDFP)

AIR FORCE

INITIAL

PROVISIONING

PERFORMANCE

SPECIFICATION

(IPPS)

A020 B020 C020 D020 E020 F020 G020 H020 DI-SESS-

81758A/T

Logistics Product Data

AIR FORCE

INITIAL

PROVISIONING

PERFORMANCE

SPECIFICATION

(IPPS)

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4.2.1 Quality of CDRL Deliverable: There shall be no more than one (1) rejection of any deliverable. There shall be no more than four (4) total rejection of deliverables per contract year.

The Government will reject a deliverable if two (2) or more technical errors or eight (8) or more minor errors are found within the deliverable. A technical error is defined as the format not being in accordance with the CDRL or the content not being accurate and complete in accordance with the CDRL, PWS, or contract. Minor error is exemplified by a typographical error, a grammatical error, etc. The rejected deliverable shall be corrected and resubmitted within five (5) business days of notification of Government rejection.

4.2.2 Receipt of CDRL Deliverable: CDRL deliverables shall be submitted via Wide Area WorkFlow (WAWF) and submitted directly to the MFT member identified on the CDRL. There shall be no more than four (4) late submission(s) of deliverables per contract year. The Contractor shall notify the Government if the delivery of any data/document will not meet the scheduled delivery date and negotiate a revised delivery date. The data/document shall be delivered by the revised delivery date acceptable to the Government.

4.3 Overhaul

4.3.1 Overhaul: The Contractor will be required to overhaul up to 33 ATGLs each contract year IAW TO 13B-4-4-3. The Contractor shall replace all 463L pallets on the ATGL with brand new (not repaired or refurbished) pallets purchased directly from the manufacturer IAW AF drawing 7031843. The Contractor shall procure the legacy pallet from the manufacturer until the newest configuration of the pallets has been approved by the Government. The newest configuration of pallets shall be referenced as the Next Generation Pallet (NGP). When approved, the NGP shall be utilized on all ATGL’s units that pass-through overhaul. The ATGL units shall be returned to the Government in condition “A” which is defined as new, used, repaired, or reconditioned material which is serviceable and issuable to all customers without limitation or restrictions within 12 months from receipt of asset (see reference page in Appendix A; Defense Logistics Agency

(DLA)

4.3.2 The Contractor will perform a tear down and inspection of the unit in accordance with TO 13B4-4-3 upon receipt of a delivery order or asset, whichever is later. Upon completion of the tear down and inspection, the Contractor shall provide a detailed report of any repairs required within 60 days of receipt of assets. Any repairs/overhaul requirements which are not outlined in TO 13B4- 4-3 or listed on Exhibit D or E, the contractor will provide a price for to be executed against an over and above CLIN. Contractor shall provide overhaul, repair, and replace status via updates to the Contractor’s monthly status report. [CDRL A013, B013, C013, D013, E013, F013, G013, H013 DI-MGMT-80995, Maintenance Service Report, CDRL Reference in paragraph 4.2]

4.3.3 Contractor repair: The Contractor shall provide repair if an item is deemed not functional in accordance with TO 13B4-4-3. The contractor shall repair unserviceable parts to include subcomponent within end item to restore full functionality.

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4.3.4 The Contractor shall provide and/or propose a replacement item if an item is unable to be repaired IAW TO 13B4- 4-3. The Contractor shall replace item(s) with the government approved approval via the ECN/ECP process.

4.3.5 Unscheduled Depot Level Maintenance (UDLM) will be utilized for any unscheduled depot repairs or replacements that arise and does not fall within the overhaul process outlined in TO 13B4-4-3. UDLM will be utilized if the item that needs repaired/replaced is not able to fall within the documented repair/replacement CLINs.

4.3.6 Discontinued and/or obsolete components: If the Contractor receives notification from the previous vendor, or otherwise becomes aware that a component/part will be discontinued, the Contractor shall notify the Government within 10 business days. The Contractor shall also propose the following corrective actions including a) end-of-life buy of the component/part in sufficient quantities to satisfy the requirements of the contract; b) a sustainable Form, Fit and Function (FFF) compatible replacement component/part; c) a redesign of the next higher assembly to replace the component/part. Upon such notification, the Government shall review and approve the best corrective action.

4.3.7 First Production Inspection: The contractor shall overhaul two (2) ATGL units in accordance with TO13B-4-4-3 within six (6) months of receipt of assets. The first production process time does not begin until the Contractor receives the asset or a delivery order from the PCO.

4.3.8 Beyond Economical Repair (BER): ATGLs that are found to be BER, which is defined as greater than 75% of the replacement value, will be communicated to the AFLCMC/WNZ PM within 60 days after induction for further direction.

4.3.9 Definition of On-Time Turn-Around: After first production inspection is completed, future overhauled units will be returned to the field, in “A” condition, no later than 180 days after receipt at contractors' facility. There shall be no more than three (3) late deliveries annually during the contract period. Deliveries are defined as Government acceptance of the overhauled item at the time of shipment of asset from contractor facility. Turn Around Time (TAT) shall be measured in conjunction with monthly status reports. The Contractor shall notify the Government 14 business days prior to scheduled delivery if the delivery of any asset will not meet the scheduled delivery date and shall provide detailed explanation as to the reason for delinquency. Upon Government receipt of rationale for delay, a revised delivery schedule will be negotiated that is acceptable to the Government. The late asset shall be delivered by the revised delivery date acceptable by the Government. There shall be no more than four (4) renegotiated delivery dates during the base year and no more than three (3) per contract year.

Late assets will not count against the contractors turn-around time if delivered by the revised delivery date. The repair process time does not begin until the Contractor receives the asset or a delivery order from the PCO, whichever is later. Assets will be considered delivered upon inspection and acceptance at origin via DCMA.

4.3.10 Product Quality Deficiency Reporting (PQDR): There shall be no more than 1 (one) PQDR per contract year. If the Government believes that the issuance of a PQDR is

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necessitated against such item, the Government and the Contractor shall do the following:

1. The Government shall notify the responsible DCMA representative of the pending PQDR. This notification will include, as applicable, the following type of information:

Part Number, National Stock Number (NSN) (if listed), serial number, date of discrepancy, reason for discrepancy, and any other pertinent information related to the issuance of the PQDR.

2. DCMA will notify the appropriate Contractor Quality Representative of the pending PQDR and provide all information received in item “1” above.

3. The Government shall have the discrepant item shipped directly to the Contractor facility via Contractor’s shipping account as soon as possible after DCMA notification to the Contractor Quality Representative (Step 2).

4. The Contractor shall perform all evaluations, tests, and analysis required to: verify and validate the stated discrepancy and actual failure mode; ascertain the applicable root cause and corrective action; and determine responsibility for returning the unit to 100% serviceable condition. The contractor shall provide the results to DCMA in contractor format.

5. DCMA will submit the final report to the Government.

6. The Contractor shall await disposition instructions from the Government.

7. Non valid PQDR’s will be funded via the repair process.

4.4 Engineering

4.4.1 Air Worthiness Certification Criteria (AW): All Contractor proposed ECP’s shall be subject to AW certification criteria (per MIL-HDBK-516) conducted by one or more aircraft Special Program Offices (SPO) such as C-17/KC-46. All Contractor ECP’s and AW certifications shall be deemed acceptable by the appropriate Government oversight documents and personnel.

4.4.2 Electrical Magnetic Interference: Any electrically powered replacement components such as Line Replaceable Units (LRU's), shall be in accordance with the following conducted and radiated emission requirements of MIL-STD-461 RE102 and CE102.

4.5 Sustaining Engineering: The Contractor shall provide continual engineering support to sustain the ATGL system. The Contractor shall ensure all obsolescence issues are identified as described in CDRL A006. The Contractor shall provide notification and recommendations to the Government of all obsolescence and safety issues that arise during the duration of this contract within ten (10) business days.

4.5.1 The contractor will provide notification and recommendations to the Government of all obsolescence/DMSMS and safety issues that arise during the duration of this contract. This includes identification of system improvements based on analysis, trending and modeling to allow the Government to make timely decision regarding system performance and support. The Contractor shall also ensure a timely and accurate response to all deficiencies reported on the ATGL system in accordance with TO 00-35D-54 USAF Deficiency Reporting, Investigation and Resolution. Users report deficiencies through the Joint Discrepancy Reporting System (JDRS) in accordance with TO 00-35D-54 USAF Deficiency Reporting Investigations and Investigation Systems. Per 00-35D-54 USAF Deficiency Reporting and Investigation System, deficiencies are

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identified as either a category (CAT) I or II. CAT I deficiencies are those which may cause death, severe injury, or severe occupational illness; critically restricts the combat readiness capabilities of the using organization; or result in a production line stoppage. Response to CAT I deficiencies are required within 24 hours after notification by the ATGL IPT. CAT II deficiencies are those that impeded or constrain successful mission accomplishment (impacts Operational Safety Suitability and Effectiveness (OSS&E) but does not meet the safety or mission impact criteria of a CAT I deficiency. Response to CAT II DRs shall be provided within an average of 10 calendar days of notification by the ATGL IPT, with no response taking longer than 30 calendar days. The Contractor shall serve as the supportability focal point for the ATGL as required for sustainment engineering related issues, beyond the capability of operational users and their program offices.

4.5.2 ECP Process: Modification to ATGLs will be addressed on an as needed basis pursuant to the ECP process outlined. Once a class I ECP is determined necessary, the contractor shall submit the ECP implementation plan and cost proposal to the government. The ECP implementation plan shall be developed and identify the future supportability issue. The plan will propose a solution, a schedule for implementation and an estimated completion date. The contractor shall provide all necessary technical support for any Government led configuration meetings associated with the ECPs. Once approved, the Government may choose to exercise the “Sustaining Engineering – Nonrecurring” CLIN to implement the approved Class I ECP into the current configuration. These shall include, but are not limited to: preparation, submittal and incorporation of approved ECPs.

This implementation may include, but is not limited to, procurement and fielding of any kit and/or parts needed to fulfill the ECP changes to the current configuration. Any of the CDRLs referenced at the end of the section may be required to support ECP development and implementation. The required CDRL deliveries shall be determined as part of the ECP implementation plan and provided under the specific ECP implementation and development effort as needed.

4.5.3 Class I Engineering Change Proposals: When the Contractor has exhausted all means to resolve an obsolescence/DMSMS issue with the ATGL as a Class II change, the Contractor shall contact the Government to determine if a Class I change is required. If the Government does determine that a Class I change is warranted, the contractor shall submit an ECP to resolve as a Class I change. A Class I change is a change that impacts the form, fit or function of the system.

Additionally, any change that is driven due to safety of personnel or damage to equipment would be classified as a Class I change. The ECP process shall be followed for any Class I changes.

[CDRL A004, B004, C004, D004, E004, F004, G004, H004 DI-SESS-80639E,

Engineering Change Proposal (ECP); A005, B005, C005, D005, E005, F005, G005, H005 DI- SESS-81000F, Product Drawings/Models and Associated Lists; CDRL A015, B015, C015, D015, E015, F015, G015, H015 DI-MISC-80711A, Scientific and Technical Report, CDRL Reference in paragraph 4.2].

4.5.4 Class II Engineering Change Proposals: The Contractor shall exhaust all means to resolve obsolescence/DMSMS issues as a Class II change. A Class II change is a change that does not impact form, fit and function of the system. The Contractor shall be responsible for the management, resolution, and implementation of all obsolescence DMSMS issues related to maintaining form, fit, and function (Class II) of all ATGL configurations for the duration of this contract. This shall include market surveillance and awareness, failure and trend analysis and identification and substitution of components. The Contractor shall be responsible to ensure that

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obsolescence and DMSMS mitigation efforts have no adverse impact on the operation and repair of the ATGL systems. [CDRL A004, B004, C004, D004, E004, F004, G004, H004 DI-SESS- 80639E, Engineering Change Proposal (ECP); CDRL A016, B016, C016, D016, E016, F016, G016, H016 DI-SESS-81253, Configuration Status Accounting (CSA) Information, CDRL Reference in paragraph 4.2]

4.5.5 Engineering Data: The contractor shall develop/produce/maintain and deliver a Technical Data Package (TDP) that accurately depicts the final product. TDP data includes, but is not limited to, Computer Aided Design (CAD) data, CAD models, model-based definition data sets, Gerber data and Master Bill of Materials (BOM). The TDP shall provide the necessary design, engineering, manufacturing, testing and quality assurance requirements information necessary to enable the procurement or manufacture of an interchangeable item that duplicates the physical and performance characteristics of the original product without additional design engineering effort or recourse to the original design activity or any third party. The TDP shall represent the approved, tested, and accepted configuration of the defined delivered item(s). This shall include software and all test requirement documentation data required to test systems, subsystems and/or components.

Vendor Item Control Drawings shall be used to specify the requirements for purchased items when such items have been approved for use in the design and are used without alteration, selection, or source qualification (testing of an item prior to procurement action to ensure that it satisfies the specified requirements). All engineering product definition data created using Government funding as a result of this contract shall be considered a part of the TDP and shall be delivered to the Government with unlimited rights. The TDP shall be created IAW the following American Society of Mechanical Engineers (ASME) standards: ASME Y14.100-2017, Appendix B, sections B6 through B9.1 and Appendices C, D, E, and F in conjunction with ASME Y14.24-2012, ASME Y14.34, ASME Y14.35, ASME Y14.41, and ASME Y14.47 and as defined in the corresponding CDRL for this task to create and deliver Product Engineering Design Data and Associated Lists (Engineering Data) under this contract. Data set classification code marking IAW Appendix F of ASME Y14.100-2017 is required. CAD model file name and extension identification is required on drawing graphic sheets. TDP data shall specify parts marking requirements for item identification IAW MIL-STD-130N, other applicable documents referenced therein, and as specified in this contract. A TDP shall be delivered in accordance with Air Force Product Data Specification data set identifier 9579776 Revision N (CAGE 98752) referenced in attached DD Form 1423 Block 16. Test Criteria for Electrical and Avionics Items shall be IAW data set identifier 9579777 Revision B (CAGE 98752). [CDRL A005, B005, C005, D005, E005, F005, G005, H005 DI-SESS-81000F, Product Drawings/Models and Associated Lists, CDRL Reference in paragraph 4.2]

4.5.5.1 Engineering Data Guidance Conference: The contractor shall support and co-chair a Guidance Conference with AFLCMC/LZPEM for engineering data within 60 days after contract award. The Conference shall be convened at a site and on a date agreed upon by the Government contracting officer and the contractor. The contractor shall prepare an agenda and record the minutes of the Guidance Conference. The contractor shall address, discuss, and provide status on the following: [CDRL A010, B010, C010, D010, E010, F010, G010, H010 DI-ADMN-81250C, Meeting Minutes, CDRL

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a. Understanding of all CDRL requirements, applicable DIDs, specifications and standards.

b. TDP review requirements and schedules.

c. TDP delivery requirements and schedules.

d. Contractor's modeling/drafting practices/procedures/TDP drawing formats/CAD programs.

e. The contractor's quality assurance procedures relating to TDP documents, including quality control of subcontractor and vendor data.

f. The role of subcontractors and vendors who may deliver TDP documents under this contract.

g. The contractor's configuration management system, including methods for releasing documents, approving documents, and incorporating changes into documents.

h. Digital Technical Data Package (TDP) deliverables for both Model-based and non-Model-based.

Note: Guidance Conference may be held in conjunction with other meetings or conferences.

4.5.5.2 In-Process Review (IPR) of the TDP: The contractor shall host, support, and co-chair an IPR of the engineering data, associated lists, and other documentation to be included in the TDP. The IPR shall be conducted only after the contractor's quality assurance personnel have completely reviewed the data and determined that data are of sufficient quality that Government time will be effectively utilized during the review. IPR may be scheduled when data has reached the 50% percent completion point and shall be held, when possible, in conjunction with other reviews (i.e., PDR, CDR). Concurrent with the IPR, the contractor shall submit four (4) representative samples of each digital format of data for this project in accordance with Air Force data set identifier 9579776 (CAGE 98752). These samples shall consist of the Native, Neutral, and Viewable formats as defined in data set identifier 9579776 (CAGE 98752) for non- Model-based TDPs. The contractor shall notify AFLCMC/LZPEM a minimum of 30 days prior to the anticipated date of completion point. The IPR shall focus on the contractor's progress in the preparation of the TDPs. The contractor shall support and provide the necessary resources, i.e., meeting agenda, conference room, applicable data, minutes, and appropriate personnel available to answer any questions to perform the IPR effectively. The contractor shall correct all discrepancies identified in the IPR. All subcontractor/vendor data shall be made available for review. If the quantity of subcontractor/vendor data is of sufficient magnitude, the Government may schedule a separate IPR at the subcontractor's/vendor's facility. [CDRL A010, B010, C010, D010, E010, F010, G010, H010 DI-ADMN-81250C, Meeting Minutes, CDRL Reference in paragraph 4.2]

4.5.5.3 Relationship of Contractor with Subcontractors/Vendors: The contractor shall levy on sub-contractors and sub-vendors the same requirements for Technical Data Packages (TDPs) as are levied on them by this contract. This requirement shall apply at all tiers of sub-contractor/vendor levels associated with the program.

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4.5.5.4 Engineering Data Updates and Revisions: The contractor shall (and shall cause subcontractors and vendors to) update and maintain engineering data for the item(s) designed/ developed/modified/produced and funded by this contract for the life of this contract and shall incorporate all changes in accordance with the following:

a. All engineering changes shall be incorporated into the applicable engineering data within 90 days after engineering release/Air Force concurrence or at intervals of five changes, whichever occurs first, except a change involving safety, which shall be incorporated immediately.

b. All engineering changes shall be incorporated into the applicable engineering data prior to delivery of data for review.

c. All engineering changes shall be incorporated into the applicable engineering data prior to delivery of final media.

d. Revisions to existing engineering drawings/models and associated lists and other documentation to be included in the TDP for which the contractor is the current design activity shall result in the delivery of the entire revised document and associated data file. For example, when a portion of a document is revised the entire document shall be delivered.

4.5.6 Engineering Data Quality: The contractor shall submit an engineering drawing tree identifying all system, subsystem and equipment drawings as part of the drawing package every contract year. [CDRL A003, B003, C003, D003, E003, F003, G003, H003 DI-DRPR-81961, Acquisition and Sustainment Data Package (ASDP) Engineering Drawing Tree, CDRL Reference in paragraph 4.2]

4.6 Configuration Management: The Contractor shall establish and maintain a configuration management program and develop a Configuration Management Plan (CMP) as an appendix the SEMP. MIL-HDBK- 61A, Table A-3 shall be consulted as a guide for CMP development. The Contractor shall include instructions for development and upkeep of an As-Maintained List (AML) for each ATGL for all serialized parts. This shall include all parts with item unique identification (IUID) and parts that are ordered from the field to perform field maintenance. The AML shall be updated for each unit as changes are made throughout the contract period and stored in the Product Database for download by Government personnel.

The CMP is considered a “living” document; the CMP and processes shall be changed as necessary for continuous improvement. The specific unit configurations shall be defined by the engineering data at all times. The Government technical baseline shall be the TDP and TOs 13B4-4-1 and 13B4-4-3. Changes to or violations of the Government technical baseline require Government approval by submitting Configuration Audit Summary Reports. Engineering Change Proposals (ECPs) shall be developed for unit requirements when requested by the Government. [CDRL A006, B006, C006, D006, E006, F006, G006, H006 DI-SESS-81785A, Systems Engineering Management Plan; CDRL A007, B007, C007, D007, E007, F007, G007, H007 DI-SESS-81022E, Configuration Audit Summary Report; CDRL A004, B004, C004, D004, E004, F004, G004 H004 DI-SESS-80639E, Engineering Change Proposal (ECP), CDRL Reference in paragraph 4.2]

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4.7 Field Level Repair

4.7.1 Field Level Repair Support: The Contractor shall provide a parts ordering support website specifically for the ATGL. The website shall include a platform for the field to order parts, confirm receipt of orders, display requisition status and shipment date. The platform should also include automated notification once a parts request is received that notifies AMC and the program office within 24 hours for the assets manager to approve request. The Contractor will notify AFLCMC/WNZ PM and AMC/A4 Asset Manager if additional time to fulfill parts request is required. Additionally, a plan of action to fulfill parts request by a mutually agreed upon suspense date will be provided. The website shall also provide reporting capabilities that includes but not limited to cost data, parts demand history, etc. The Contractor shall have 6 months after contract award to have the parts ordering website activated. [CDRL A008, B008, C008, D008, E008, F008, G008, H008 DI-MGMT-80368A, Monthly Status Report, CDRL Reference in paragraph 4.2]

4.7.2 Field Parts support: The Contractor shall supply parts to the field; this will be completed either through direct shipment from the supplier, or from the Contractor’s facility. The Contractor shall establish a parts quality process to ensure no more than 2.5% per 100 parts delivered in any given time to the users are defective. Parts fulfilment shall not impact the overhaul schedule. The Contractor shall acknowledge receipt of all parts request within two business days and have a plan of action within 4 business days. A physical address for parts delivery will be provided by the AMC/A4 Asset Manager or Robins AFB Logistics Manager. If parts fulfillment will take longer than 10 business days, the Contractor shall notify the ATGL Program Office and the AMC/A4 Asset Manager in order to determine an agreed upon shipping date. The Contractor shall provide a point of contact to include name, phone number, email, and website URL for the field to contact for supply support.

4.7.3 Engineering and Technical Field Support: The Contractor shall provide a minimum of 8 hours per day and 5 days a week worldwide engineering and technical field support to the ATGL users. Contractor shall respond to requests for support by next business day 90% of the time and the remaining 10% by the third business day. This support shall include, at minimum, technicians, electrical engineering, mechanical engineering, and biohazard support as well as other disciplines as deemed necessary by the Contractor. If engineering or technical support requires travel to a requested location, the contractor shall notify ATGL PO and PCO at least five (5) business days in advance of departure. The travel requirement will be approved by the ATGL PCO and the solution window will reset to the time of arrival. All support requests, along with the recommended solution and final action, shall be captured in a Microsoft Office compatible file and provided to the program engineer and contacts listed on CDRL A008 upon receipt. The file will serve as the basis for systemic problem analyses and shall be addressed as necessary through a normal support project or, if approved by the Government. [CDRL A008, B008, C008, D008, E008, F008, G008, H008 DI-MGMT-80368A, Monthly Status Report, CDRL Reference in paragraph 4.2]

4.7.4 Fielded Support Log: The technical support team shall be responsible for documenting all support requests in a field support log to include the request format (call or email), time of request, length of call (if by phone), response time, technical or engineering support (select one or both), customer name, customer location, type of inquiry (parts selection, troubleshooting guidance, etc.), and description of resolution. The information shall be date/time stamped, verifiable by the Government, and shall be stored in the Product Database. The field support log shall be updated monthly for download by the ATGL

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Program Office.

4.8 Technical Orders (TO)

4.8.1 Technical Order (TO) Maintenance: The Contractor shall update and maintain the current operations, maintenance, illustrated parts list, work cards, and manufacturer’s data technical orders, TOs 13B4-5-1, 13B4-4-1 and 13B4-4-3 beginning immediately after transfer of PES responsibility to the Contractor. The Contractor shall review the current TOs annually and provide updates or revisions as necessary, in accordance with the Technical Manual Contract Requirement (TMCR), to support the ATGL system. The final published TO will be due 30 days prior to the end of the Period of Performance (POP).

The Contractor shall coordinate with the Equipment Specialist to process change requests in Enhanced Technical Information Management System (ETIMS) per Air Force Technical Order System TO 00-5-1.

TOs shall match the unit configurations in the field in accordance with the latest approved configurations and TCTOs. The Contractor shall maintain TOs to match the latest unit part numbers. The Contractor shall be available to support the TO verification/validation process at a USAF base unless the Contractor’s facility is agreeable to the Government. The Contractor shall place in the TOs the Contractor’s telephone number and email address for parts ordering and technical support. [CDRL A009, B009, C009, D009, E009, F009, G009, H009 TM-86-01-R, Technical Manual Contract Requirements (TMCR), CDRL

4.8.2 TO Supplements and Time Compliance Technical Orders (TCTOs): The Contractor shall prepare up to two TO Supplements, one emergency TCTO, and three routine TCTOs as needed after contract award. This will be in accordance with TM-86 01R and MIL STD 38784 (USAF). Items will be priced separately if needed. The Contractor shall submit TO Supplements and TCTOs to the Government for approval and issuance. TCTOs shall be verified and validated, with the support of the Contractor at a USAF base using USAF personnel unless agreed upon by the Government to perform the verification/validation at the Contractor’s facility, prior to approval. [CDRL A009, B009, C009, D009, E009, F009, G009, H009 TM-86-01-R, Technical Manual Contract Requirements (TMCR), CDRL Reference in paragraph 4.2]

4.8.3 Kits: The Contractor will provide TCTO kits as necessary. TCTO kits will be priced separately at the time required and shipped to locations provided by the Asset Manager or Program Office.

4.9 Program Management

4.9.1 The contractor shall support the Government and provide assistance with direction, management and maintenance of requirements and processes (e.g., risk mitigation and obsolescence management) using an integrated product team approach. Program support includes but is not limited to all necessary operational functions necessary to provide support for the ATGL overhaul and logistics support to include stock, store and issuing of GFE. Contractor shall maintain a Quality Management Plan (QMP) to ensure that the procedures and guidelines required in the PWS are achieved in the overhaul process. This includes the quality of the overhauled ATGLs and the parts provided to the field for repair.

4.9.2 Bi-Weekly Meetings: The Contractor and the ATGL Program Office shall formally meet bi-weekly by telephone conference, video teleconference, or face-to-face. The Contractor shall provide a monthly contractor’s progress, status, and management report, outlining the progress of all program activities such

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as costs, schedule, and performance impacts in accordance with CDRL A008. At a minimum, the following contractor personnel will attend: Program Manager (PM), Engineer, and Contracting Personnel.

The Contractor shall plan for and host all meetings via the agreed upon method. Meeting agendas shall be provided by the Contractor via email at the end of each meeting. [CDRL A008, B008, C008, D008, E008, F008, G008, H008 DI- MGMT-80368A, Monthly Status Report; CDRL A010, B010, C010, D010, E010, F010, G010, H010 DI-ADMN-81250C, Meeting Minutes, CDRL Reference in paragraph 4.2]

4.9.3 Program Management Reviews (PMRs): PMRs shall be conducted semi-annually throughout the period of performance. At minimum, the PMRs shall cover the status of overhauls, GFE, parts obsolescence, and new issues/topics as required. The Government will take responsibility for Government directed cancelled and or Government directed delayed PMRs. [CDRL A014, B014, C014, D014, E014, F014, G014, H014 DI-MGMT-81797, Program Management, CDRL Reference in paragraph 4.2]

4.10 Training

4.10.1 The contractor shall provide training to the field to include, but not limited to, all overhaul inspections and repair tasks that can be accomplished at the unit level. This will include trouble shooting LRU’s and basic components. Training will be conducted CONUS and OCONUS at the customer's request and desired location. A limit of three (3) CONUS and one (1) OCONUS trips per year with a total of five (5) business days per trip. CONUS training will be conducted at an east coast and west coast location decided upon by the Government. OCONUS training will be conducted at Ramstein AFB, Germany. Government will provide 30-day notice to the contractor in writing when training is needed.

[CDRL A017, B017, C017, D017, E017, F017, G017, H017 DI-SESS-81521, Training Program Structure Document, CDRL Reference in paragraph 4.2]

4.11 Execution of this PWS shall not at any time violate the Government technical baseline. The Contractor shall be responsible for proactively identifying and resolving overhaul issues/deficiencies to support the overhaul line, support the ATGL performance requirements, and to maintain the OSS&E baselines. The Contractor shall change processes, equipment, etc. as necessary for continuous improvement, such as efficiency gains on the overhaul line that result in reduced labor hours. The Contractor shall ensure performance of the ATGLs will not be degraded as a result of these actions.[CDRL A006, B006, C006, D006, E006, F006, G006, H006 DI-SESS-81785A, Systems Engineering Management Plan (SEMP), CDRL Reference in paragraph 4.2]

4.12 Quality Assurance: The Contractor shall establish and maintain an ATGL Quality Program in accordance with International Standards Organization (ISO) 9001:2008 or later, AS9100, and the CMP attached to the SEMP. The local DCMA office will have access to the procedures and records generated for the quality assurance program. [CDRL A006, B006, C006, D006, E006, F006, G006 H006 DI-SESS- 81785A, Systems Engineering Management Plan (SEMP), CDRL Reference in paragraph 4.2]

4.13 Item Unique Identification

4.13.1…