Atch 01 - PWS Attachment 8.9 Motorola APX Two Way Radios User Guide.pdf

APX TWO-WAY

RADIOS

APX MOBILE O2 CONTROL HEAD

APX 1500, APX 2500, APX 4500, APX

4500Li, APX 5500, APX 6500, APX 6500Li, APX 7500, APX 8500

USER GUIDE

*68012006035*

68012006035-EK

June 2019 © 2019 Motorola Solutions, Inc. All rights reserved

Contents Declaration of Conformity Important Safety Information Notice to Users (FCC and Industry Canada) Software Version Computer Software Copyrights Documentation Copyrights Disclaimer Read Me First

Notations Used in This Manual Radio Maintenance

Radio Care Cleaning the External Surface of the Radio

Additional Performance Enhancement ASTRO 25 Enhanced Data Dynamic System Resilience (DSR) CrossTalk Prevention Encrypted Integrated Data (EID) SecureNet

Over-the-Air Rekeying P25 Digital Vehicular Repeater System

(DVRS)

Conventional Talkgroup and Radio Scan Enhancements

What Your Dealer/System Administrator Can Tell You

Preparing Your Radio for Use Turning On the Radio Adjusting the Volume Validating Compatibility During Power Up

Radio Controls Control Head and Microphone Programmable Features

One Touch Button Assignable Radio Functions Assignable Settings or Utility Functions..34

Accessing the Preprogrammed Functions Menu Select Buttons Advance Programmable Buttons Home Button Dimmer Button

English

4-Way Navigation Button Data Feature Button Multi-Function Knob (MFK)

Keypad Keypad Characters – Uppercase Mode..40 Keypad Characters – Lowercase Mode..42 Keypad Characters – Numeric Mode Keypad Characters – Hexadecimal Mode

Push-To-Talk (PTT) Button Status Indicators

Status Icons Text Messaging Service (TMS) Indicators

TMS Status Icons TMS Menu Options

Call Type Icons LED Indicator Multi-function Knob - Concentric Ring LED Intelligent Lighting Indicators Alert Tones

General Radio Operation Selecting a Zone

Selecting a Radio Channel Receiving and Responding to a Radio Call

Receiving and Responding to a Talkgroup Call Receiving and Responding to a Private Call (Trunking Only) Receiving and Responding to a Telephone Call (Trunking Only)

Methods to Make a Radio Call Making a Talkgroup Call Making a Private Call (Trunking Only) Making a Telephone Call (Trunking Only)

Switching Between Repeater or Direct Operation Button Monitor Feature

Monitoring a Channel Monitoring Conventional Mode

Advanced Features Using ViQi Advanced Call Features

Calling a Phone Not in the List

Selective Call (ASTRO Conventional Only)

Receiving a Selective Call Making a Selective Call

Talkgroup Call Feature (Conventional Operation Only)

Selecting a Talkgroup Sending a Status Call Making a Priority Dispatch Calls Dynamic Regrouping (Trunking Only)

Requesting a Reprogram (Trunking Only) Classification of Regrouped Radios

Dynamic Zone Programming (DZP) Entering the Dynamic Zone to Select a Dynamic Channel Saving a Channel in the Dynamic Zone from List Selection Deleting a Channel in the Dynamic Zone

SmartConnect

Contacts Making a Private Call from Contacts Adding a New Contact Entry Deleting a Contact Entry Adding a Contact to a Call List Methods of Contact Editing in a Call List

Editing an Entry Alias Editing as Entry ID Editing a Call Type

Scan Lists Intelligent Priority Scan Viewing a Scan List Editing the Scan List Changing the Scan List Status Viewing and Changing the Priority Status

Scan Turning Scan On or Off Turning Scan On While Disregarding the Squelch Code (Conventional Channels Only)

Transmitting While the Scan is On Transmitting Using Radio Programmed for Talkback Scan.. 95 Transmitting Using Radio Programmed for Non-Talkback Scan

Deleting a Nuisance Channel Restoring a Nuisance Channel Changing Priorities Status While Scan is On Restoring Priorities in a Scan List Using the Hang Up Box (HUB)

Call Alert Paging Receiving a Call Alert Page Sending a Call Alert Page Enabling and Disabling In-Call User Alert

Quick Call II (ASTRO P25 Digital Trunking and Conventional)

Initiating a Quick Call II Transmission...100 Emergency Operation

Exiting Emergency

Exiting Emergency as Supervisor (Trunking Only) Sending an Emergency Alarm Sending an Emergency Call (Trunking Only) Sending An Emergency Call With Hot Mic (Trunking Only) Sending an Emergency Alarm with Emergency Call Sending An Emergency Alarm and Call with Hot Mic Sending a Silent Emergency Alarm Special Considerations for Emergencies Impact Detection

Detecting Impact Post-Alert Timer Triggering Emergency Exiting Impact Detected Condition Re-Initiating Impact Detection Sequence

Automatic Registration Service (ARS)

Selecting or Changing the ARS Mode.. 110 User Login Feature

Logging In as a User Logging Out

Text Messaging Service (TMS) Accessing the Messaging Features Composing and Sending a New Text Message Sending a Quick Text Message Priority Status and Request Reply of a New Text Message

Appending a Priority Status to a Text Message Removing a Priority Status from a Text Message Appending a Request Reply to a Text Message Removing a Request Reply from a Text Message Appending a Priority Status and a Reply Request to a Text Message

Removing a Priority Status and a Reply Request from a Text Message Receiving a Text Message Viewing a Text Message from the Inbox Replying to a Received Text Message Accessing the Drafts Folder Sent Text Messages Deleting Text Messages

Secure Operations Enabling Secure Transmission Accessing the Secure Feature Selecting Secure Transmissions Managing Encryption

Loading Encryption Keys Multikey Feature Selecting an Encryption Key Selecting a Keyset Erasing Encryption Keys

Requesting an Over-the-Air Rekey MDC Over-the-Air Rekeying Page (Conventional Only) Infinite UKEK Retention Hear Clear

Radio Lock Changing Your Password Changing Your Tactical Inhibit Password Enabling or Disabling the Radio Lock Feature (Secure Radios Only)

Radio Stun and Kill Radio Stun

Using Radio Stun Radio Kill

Using Remote Kill to Kill Another Radio Using Direct Kill to Kill Your Own Radio

Radio Inhibit Global Positioning System/Global Navigation Satellite System

GPS Operation GPS Performance Enhancement The Outdoor Location Feature (Using

GPS)

Location Format Accessing the Outdoor Location Feature Selecting Location Format Turning Off GPS Saving a Waypoint Viewing a Saved Waypoint Editing the Alias of a Waypoint Editing the Coordinates of a Waypoint. 142 Deleting a Single Saved Waypoint Deleting All Saved Waypoints Measuring the Distance and Bearing from a Saved Waypoint Location Feature in Emergency Mode..145 Peer-Location on the Display (ASTRO Conventional only)

Geofence (ASTRO 25 Trunking System) Entering the Geofence Area

Mission Critical Geofence Entering Mission Critical Geofence Exiting Mission Critical Geofence

Trunking System Controls Operating in Failsoft System Out-of-Range Radio SmartZone Site Trunking Feature Locking and Unlocking a Site Site Display and Search Button

Viewing the Current Site Changing the Current Site

Trunked Announcement Initiating an Announcement

Ignition Switch Options Blank Tx Inhibit PTT Tx Inhibit Required Soft Power Off Ignition Only Power Up

Using Emergency Power Up Auto Power Off Timer

Voice Announcement Site Selectable Alerts (ASTRO 25)

Sending SSA Notification to Single Site Sending SSA Notification to Single Site by Manual Entry Sending SSA Notification to All Sites Sending SSA Notification to All Available Sites Stopping SSA Notification of a Single Site Stopping SSA Notification of a Single Site by Manual Entry Stopping SSA Notification of All Sites...161 Stopping SSA Notification of All Available Sites

Channel Change on Off Hook on All Channels Low Voltage Threshold Warning Next Button Wi-Fi

Turning Wi-Fi On or Off Selecting WiFi Network Checking the Wi-Fi Configuration and Status of the Radio

Utilities Viewing Recent Calls Selecting the Power Level Selecting a Radio Profile Controlling the Display Backlight Turning the Keypad Tones On or Off Turning Voice Mute On or Off Using the Time-Out Timer Using Conventional Squelch Operation Features

Analog Options Digital Options

Using the PL Defeat Feature Digital PTT ID Support Smart PTT (Conventional Only) Transmit Inhibit

Enabling Transmit Inhibition Disabling Transmit Inhibition

Instant Recall Saving and Playback Calls

General Radio Information Accessing the Radio Information Viewing the IP Information Viewing the Control Assignments

External Alarms (Horn and Lights) Using Non-Permanent Horn and Lights Using Permanent Horn and Lights Changing the Selected Alarms.. 180 Receiving a Call While Alarms are Turned On Turning Off Non-Rearmable External Alarms Turning Off Rearmable External Alarms

Front Panel Programming Entering the Front Panel Programming Mode

Editing FPP Mode Parameters.. 183 Accessories Maritime Radio Use in the VHF Frequency Range

Special Channel Assignments Emergency Channel Non-Commercial Call Channel

Operating Frequency Requirements Declaration of Compliance for the Use of Distress and Safety Frequencies Technical Parameters for Interfacing External Data Sources

Glossary Limited Warranty

MOTOROLA SOLUTIONS

COMMUNICATION PRODUCTS

I. WHAT THIS WARRANTY COVERS AND

FOR HOW LONG:

II. GENERAL PROVISIONS:

III. STATE LAW RIGHTS:

IV. HOW TO GET WARRANTY SERVICE:

V. WHAT THIS WARRANTY DOES NOT

COVER:

VI. PATENT AND SOFTWARE

PROVISIONS:

VII. GOVERNING LAW:

VIII. For Australia Only

SERVICE

Declaration of Conformity This declaration is applicable to your radio only if your radio is labeled with the following FCC logo.

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola Solutions, Inc.

Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.

Phone Number: 1-800-927-2744

Hereby declares that APX MobileAPX NEXT conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)

Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1 This device may not cause harmful interference, and

2 This device must accept any interference received, including interference that may cause undesired operation.

NOTICE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada license-exempt RSS standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio or TV technician for help.

Important Safety Information RF Energy Exposure and Product Safety Guide for Portable Two-Way RadiosRF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios

CAUTION:

This radio is restricted to Occupational use only.

Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.

Before using the radio, read the RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.

For a list of Motorola Solutions-approved antennas and other accessories, visit the following website:

For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website:

http://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void the user’s authority to operate this device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

This radio transmitter is approved by Industry Canada to operate with a Motorola Solutions-approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.

English http://www.motorolasolutions.com

Setting up the radio as an RF Modem takes complete control of the radio. In this mode, the radio no longer responds to button and PTT presses nor will it unmute to voice activity. This mode is designed to receive and pass specifically formatted over the air data to a tethered computer with RF modem enabled applications. This mode can only be exit by reprogramming the radio with Customer Programming Software (CPS) to not operate in RF modem mode and cycling power.

Notice to Users (FCC and Industry Canada) This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSS's per the following conditions:

• This device may not cause harmful interference.

• This device must accept any interference received, including interference that may cause undesired operation.

• Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.

Software Version All the features described in the following sections are supported by the software version R19.00.00 R01.00.00 or later.

See Accessing the Radio Information on page 177 to determine the software version of your radio.

See Accessing the Radio Information to determine the software version of your radio.

Check with your dealer or system administrator for more details of all the supported features.

Computer Software Copyrights The Motorola Solutions products described in this manual may include copyrighted Motorola Solutions computer programs stored in semiconductor memories or other media.

Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs including, but not limited to, the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this manual may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the express written permission of Motorola Solutions.

Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola Solutions, except for the normal non-exclusive license to use that arises by operation of law in the sale of a product.

Documentation Copyrights No duplication or distribution of this document or any portion thereof shall take place without the express written permission of Motorola Solutions.

No part of this manual may be reproduced, distributed, or transmitted in any form or by any means, electronic or mechanical, for any purpose without the express written permission of Motorola Solutions.

Disclaimer The information in this document is carefully examined, and is believed to be entirely reliable. However, no responsibility is assumed for inaccuracies.

Furthermore, Motorola Solutions reserves the right to make changes to any products herein to improve readability, function, or design. Motorola Solutions does not assume any liability arising out of the applications or use of any product or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

Read Me First This User Guide covers the basic operation of the radio.

However, your dealer or system administrator may have customized your radio for your specific needs. Check with your dealer or system administrator for more information.

If you attempt to use features which are mutually exclusive, one or more of the following occurs:

• The feature control or icon is grayed out.

• A negative tone sounds.

• The radio displays Feature not allowed.

Notations Used in This Manual Throughout the text in this publication, you will notice the use of Warning, Caution, and Notice. These notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.

WARNING:

An operational procedure, practice, or condition and so on, which may result in injury or death if not carefully observed.

CAUTION:

An operational procedure, practice, or condition and so on, which may result in damage to the equipment if not carefully observed.

NOTICE:

An operational procedure, practice, or condition and so on, which is essential to emphasize.

The following special notations identify certain items.

Example Description

Home button or

Buttons and keys are shown in bold print or as an icon.

Phone Menu entries are shown similar to the way they appear on the display of the radio.

This means “Press the right side of the 4-Way Navigation Button”.

Radio Maintenance This chapter covers the radio and battery care.

Radio Care Proper radio usage and care assures efficient operation and long life for the product.

The following are recommendations and warnings when using the radio.

CAUTION:

• Your radio casting has a vent port that allows for pressure equalization in the radio. Never poke this vent with any objects, such as needles, tweezers, or screwdrivers.This could create leak paths into the radio and the radio submergibility will be lost.

• Your radio is designed to be submerged to a maximum depth of 6 feet, with a maximum submersion time of 2 hours. Exceeding either maximum limit may result in damage to the radio.

• Elastomer seals used in portable radios can age with time and environmental exposure.

Therefore, Motorola Solutions recommends that radios be checked annually as a preventive measure in order to assure the waterseal integrity of the radio. Motorola Solutions details the disassembly, test, and reassembly procedures along with necessary test equipment in the Service Manual.

• If the radio battery contact is exposed to water without the battery attached, dry and clean the radio battery contacts before attaching a battery to the radio. Turn the radio over with the battery contact facing down and shake the radio so any trapped water can escape. The battery contacts must be dry before attaching a battery or a short circuit of the contacts could occur.

• Avoid subjecting the radio to an excess of liquids.

• Accessory connector cover must be attached to the radio side accessory connector if an accessory is not attached to the radio.

• If the radio is submerged or exposed to a high force water spray, such as from a hose, remove the side accessory connector or accessory connector cover immediately and check to make sure no water was forced into the accessory connector/radio interface. Rinse and dry the area and re-attach the accessory or accessory connector cover if leakage occurs.

• If the radio is exposed to a corrosive environment, such as salt water or corrosive gases or liquids, rinse and clean the radio immediately to prevent damage to radio materials, especially plated surfaces. Refer to Cleaning Your Radio for detailed instructions.

Remove the battery and the antenna before cleaning.

• If the radio has been submerged in water, shake the radio well so that any water that may be trapped inside the speaker grille and microphone port can be removed. Otherwise, the water will decrease the audio quality of the radio.

• Do not disassemble the radio. This could damage radio seals and result in leak paths into the radio. Any radio maintenance should be performed only by a qualified radio technician.

• Underwriter Laboratory (UL) certified radios should only be opened and serviced by UL approved service centers. Opening or repairing at unauthorized locations will invalidate the radio’s hazardous location rating.

• Do not pound, drop, or throw the radio unnecessarily.

The following are suggestions to assist you in troubleshooting possible operating problems.

CAUTION:

The cables that connect to the rear of the radio could have live voltage on some of their pins. Do not remove or reconnect these cables. Only a qualified radio technician should perform this task. Service performed by unauthorized personnel may cause the radio to transmit an emergency alarm even if the unit is turned off.

If your radio is locked up or the display shows FAIL 01/09, turn the radio off and then back on. If this does not correct the condition, take the radio to a qualified radio technician for service.

If radio operation is intermittent, check with other persons using the system for similar problems before taking the radio in for service. Similar problems indicate a system malfunction rather than a radio failure.

If symptoms persist or, if your unit exhibits other problems, contact a qualified radio technician.

Cleaning the External Surface of the Radio

CAUTION:

Do not use solvents to clean your radio. Spirits may permanently damage the radio housing.

Do not submerge the radio in detergent solution.

1 Combine one teaspoon of mild diswashing detergent to one gallon of water (0.5% solution).

2 Apply the solution sparingly with a stiff, non-metallic, short-bristled brush, making sure excess detergent does not get entrapped near the connectors, controls or crevices.

3 Dry the radio thoroughly with a soft, lint-free cloth.

Additional Performance Enhancement The following performance enhancements are some of the latest creations designed to enhance the security, quality, and efficiency of the radios.

ASTRO 25 Enhanced Data ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from different applications of the radio. Add Enhanced Data to the Integrated Data system with a software installation to improve data channel efficiency and enable denser network traffic.

Dynamic System Resilience (DSR) DSR ensures the radio system is seamlessly switched to a backup master site dynamically in case of system failure.

DSR also provides additional indication such as failure detection, fault recovery, and redundancy within the system to address to the user in need. Mechanisms related to the Integrated Voice and Data (IV&D) or data centric are all supported by DSR.

CrossTalk Prevention This feature prevents crosstalk scenarios from happening, especially when a wideband antenna is used. This feature allows the adjustment of the internal SSI clock rate of the radio. This subsequently reduces the possibility of radio frequency interfering spurs and prevents the issues of crosstalk.

Encrypted Integrated Data (EID) EID provides security encryption and authentication of IV&D data bearer service communication between the radio and the Customer Enterprise Network.

SecureNet SecureNet allows user to perform secured communications on an Analog or Motorola Data Communication (MDC) channel. The MDC Over-the-Air Rekeying (OTAR) feature will allow users to perform OTAR activities on an MDC channel.

Over-the-Air Rekeying The Over-the-Air Rekeying (OTAR) feature allows the dispatcher to remotely reprogram encryption keys in the radio after a rekey request.

Single-system OTAR Single-system OTAR is supported by a single Key Management Facility (KMF). If the radio moves from one secure system to another, it must be reprogrammed to the new system.

Multi-system OTAR Multi-system OTAR is supported by multiple KMFs.

After an initial programming, the radio is able to seamlessly move to a secure system associated to a newly selected channel.

NOTICE:

This feature must be preprogrammed by a qualified radio technician. Check with your dealer or system administrator for more information.

P25 Digital Vehicular Repeater System

(DVRS)

Motorola Solutions offers an MSI Certified APX compatible, third Party, P25 Digital Vehicular Repeater System (DVRS) that provides low-cost portable radio coverage in areas where only mobile radio coverage is available and portable radio coverage is either intermittent or non-existent.

NOTICE:

Portable subscriber units enabled in the system for Radio Authentication shall be able to authenticate regardless of whether they are communicating directly on the system or through a DVRS.

Conventional Talkgroup and Radio Scan Enhancements A few enhancements have been made to the Conventional Talkgroup at the system. These enhancements improve the Scan feature operation significantly when multiple agencies are using a single conventional radio frequency channel.

These enhancements allow users to use Selective Squelch to operate on only the subset of talkgroups that are relevant to the users rather than all talkgroups on the channel. These Scan improvements have been made to eliminate the audio holes that were present and to turn on the busy LED when activity is present on the channel.

Mixed Vote Scan and Standard Conventional Scan configurations are supported. Priority Operation is also supported.

Up to 30 different talkgroups can be supported using conventional channels. A maximum of four talkgroups can be supported when Vote Scan channels are being used.

Smart PTT is supported with this enhancement as Smart PTT prevents users from transmitting while other users are on the channel.

NOTICE:

User Selectable Talkgroups are not compatible with this Conventional Talkgroup Enhancement.

What Your Dealer/System Administrator Can Tell You Check with your dealer or system administrator for the correct radio settings, if the radio is to be operated in extreme temperatures (less than -30 °C or more than +60 °C).

NOTICE:

To assure radio longevity, front display, LTE, Wi-Fi, Bluetooth, and GPS are not available when radio internal temperature is below -20 ºC.

The top display will indicate Cold Temp Mode in this temperature.

LMR radio communication will continue to operate until the temperature reaches -30 ºC.

You can consult your dealer or system administrator about the following:

• Is your radio programmed with any preset conventional channels?

• Which buttons have been programmed to access other features?

• What optional accessories may suit your needs?

NOTICE:

Specifications may vary for different radio models.

Check with your dealer or system administrator for more information.

Preparing Your Radio for Use This section provides simple instructions to prepare your radio for use.

Turning On the Radio

1 Press the Power Button briefly to power on the radio.

A

B

After a short time, the red, yellow, and green LEDs light up. The display then shows the following:

• Current zone and channel text

• Codeplug Alias

• Menu items on the home screen

Codeplug Alias feature is enabled through Customer Programming Software (CPS) configuration to display the codeplug alias as a temporary text during power on.

The backlight turns on to the last selected dim level.

NOTICE:

The Power Button is ignored if it is pressed before the LED lights up.

If Fail ##/## appears on the display, the radio will not function until the condition has been corrected.

If Error ##/## appears, some non-critical data has been changed. If either of these displays appear, if the display goes blank, or if the unit appears to be locked up, see Radio Maintenance on page 21 for more information.

If Ch mismatch appears, means that either the Control Head has been connected to an incompatible transceiver, or vice versa.

If your radio does not power up, contact your dealer.

2 To turn off the radio, press the Power button after the LEDs light up.

NOTICE:

The duration that user must press and hold the Power button to turn off the radio is programmable by a qualified radio technician.

Adjusting the Volume

1 To increase the volume, rotate the Multi-Function Knob clockwise.

A

2 To decrease the volume, rotate this knob counterclockwise.

The display shows volume bars and volume level when you change the volume.

Validating Compatibility During Power Up The radio validates and updates the software and hardware of your control head(s) during power up. During validation, the display shows Maintenance Mode Remote Device promptly followed by other maintenance statuses.

Press the Power On/Off Button to reset when the display shows Update done Please reset upon completion, or when the display shows Update failed Please reset when it fails to update.

If the software updates are complete, the radio runs the usual power up operation.

If the updates are incomplete, the radio runs the Maintenance Mode and the display shows Maintenance Mode Remote Device; promptly followed by other maintenance statuses again.

If SW incomplete appears, use Flashport Recovery Tool to update the control heads before you power on the radio again.

Radio Controls This chapter explains the buttons and functions to control the radio.

Control Head and Microphone

16 18

NOTICE:

The microphone is not part of a radio. It is an optional accessory.

1 Accessory Port (Microphone)

2 Menu Select Buttons1

3 Dimmer Button

4 Home Button

5 Multi-Function Knob (MFK)1

1 These radio controls/buttons are programmable.

6 Accy 2–Dot Button1

7 Accy 1–Dot Button1

8 Accy No-Dot Button (Purple)1

9 Push-to-Talk (PTT) Button

10 Bluetooth Indicator2

11 Emergency Button1

12 Up & Down Buttons1

13 Power Button

14 LED Indicators

15 Data Feature Button1

16 Home Button (Microphone)

17 Keypad

18 Okay/Select Button ( )

19 Cancel Button (X)

20 Navigation Button (Microphone)

Programmable Features Any reference in this manual to controls that are preprogrammed means that a qualified radio technician must use the radio programming software to assign a feature to a control.

Your dealer can program the programmable buttons as shortcuts to radio functions or preset channels/groups depending on the duration of a button press. Some functions can also be programmed to the radio switches.

One Touch Button Each of the four Menu Select buttons, the Emergency button and the three Accy buttons on the microphone are programmable buttons which can be preprogrammed by a qualified radio technician to a default function which is activated upon a short press.

2 The hardware of your radio is Bluetooth ready. Check with your dealer or system administrator for more details of all the features supported.

Assignable Radio Functions Auxiliary

Switches back and forth between two radios that are attached to the same control head.

Call Alert Allows the radio to function like a pager, or to verify if a radio is active on the system.

Call Response Allows you to answer a private call.Allows you to answer a private call or phone call.

Channel Selects a channel.

Contacts Selects the Contacts menu.

Delete Deletes digit, or deletes a nuisance channel in Scan.

Digital Vehicle Repeater System Toggles between the Digital Vehicle Repeater System (VRS) mode.

Dynamic Priority (Conventional Only) Allows any channel in a Scan List (except for the Priority-One channel) to temporarily replace the Priority- Two channel.

Emergency Depending on the programming, initiates or cancels an emergency alarm or call.

Ext PA On/Off Toggles the audio routing between the connected public address (PA) loudspeaker amplifier and the internal public address (PA) system of the radio.

Intercom Enables users of multiple control heads to talk to each other using the control heads in a multi-control head setup.

Internet Protocol Address Displays the Internet Protocol (IP) address, device name, and status of the radio.

Location Determines the current location (latitude, longitude, time, and date), and also the distance and bearing to another location or turns the GPS functionality on or off for all locations.

Message Enters the current message list.

Monitor (Conventional Only) Monitors a selected channel for all radio traffic until the function is disabled.

Multiple Private Line (Conventional Only) Selects the Multiple Private Line lists.

Nuisance Delete Temporarily removes an unwanted channel, except for priority channels or the designated transmit channel from the scan list.

One Touch 1–4 Launches a specific feature with. You can set up as many as four separately programmed buttons for four different features.

Phone Allows you to make and receive calls similar to standard phone calls.

Private Call (Trunking Only) Allows a call from one individual radio to another.

Private Line Defeat (Conventional Only) Overrides any coded squelch (DPL or PL) that is preprogrammed to a channel.

Priority Dispatch Allows you to call the dispatcher on a different talkgroup.

Recent Calls Allows easy access to the list of calls recently received or made.

Rekey Request Notifies the dispatcher that a new encryption key is needed.

Repeater Access Button (RAB) (Conventional Only) Allows you to manually send a repeater access codeword.

Reprogram Request (Trunking Only) Notifies the dispatcher that a new dynamic regrouping assignment is needed.

Request-To-Talk (Conventional Only) Notifies the dispatcher that you want to send a voice call.

Scan Toggles scan on or off.

Scan List Programming Selects the scan list for editing (by pressing and holding the Scan button).

Secure/Clear Toggles secure transmission on or off.

Selective Call (Conventional Only) Calls an assigned radio.

Siren Turns different Siren Tones on or off.

Site Display/Search (Trunking Only) Displays the current site ID and RSSI value; performs site search for Automatic Multiple Site Select (AMSS) or SmartZone operation.

Site Lock/Unlock (Trunking Only) Locks onto a specific site.

Status (ASTRO 25 Trunking Only) Sends data calls to the dispatcher about a predefined status.

Talkaround/Direct (Conventional Only) Toggles between using a repeater or communicating directly with another radio.

Talkgroup (Conventional Only) Allows a call from an individual radio to a group of radios.

Text Messaging Service (TMS) Selects the text messaging menu.

TMS Quick Text Selects a predefined message.

User Automatically registers the user to the server.

Virtual Partner Enables the Virtual Partner feature and allows you to perform queries using ViQi.

Zone Down Toggles downward through the zones in the radio.

Zone Select Allows selection from a list of zones.

Zone Up Toggles upward through the zones in the radio.

Wi-Fi® Toggles Wi-Fi on or off.

Assignable Settings or Utility Functions Air Horn

Toggles the external air horn alert tone on and off.

All Tones/Alerts Toggles all tones on and off.

Backlight Toggles the display backlight on and off.

Dim Changes the display brightness.

External Radio Toggles the external radio on and off.

Front/Rear Toggles between one of the two control heads.

HiLo Toggles the HiLo Airhorn tones on and off.

Horns/Lights Toggles the horns and lights feature on and off.

Keypad Lock Toggles the keypad lock on and off.

Keypad Mute Toggles the keypad tones on and off.

Low Power Toggles the transmit power level between high and low.

Manual Toggles the manual tone on and off.

Public Address On/Off Toggles the internal public address (PA) system of the radio on and off.

Siren Toggles the external siren alert tone on and off.

Squelch Toggles the squelch level between normal open and tight.

TX Power Level Toggles the transmit power level between high and low.

Voice Announcement Audibly indicates the current feature mode, zone, or channel that you have been assigned to.

Voice Mute Toggles the voice transmission between mute and unmute.

Volume Set Tone Sets the volume set tone.

Wail Toggles the external wail alert tone on and off.

Yelp Toggles the external yelp alert tone on and off.

Accessing the Preprogrammed Functions You can access various radio functions through one of the following methods.

• A short or long press of the relevant programmable buttons.

• Use the Menu Select Button ( ).

Menu Select Buttons

NOTICE:

Check with your dealer or system administrator for the list of features activated in your radio.

Use the Menu Select button to access the menu entry of your radio feature. Your radio may be preprogrammed differently from the following example, but the steps for selecting a zone may to be the same.

Press the Menu Select button ( ) directly below Zone.

Advance Programmable Buttons This feature is to help you to shorten the process of applying certain common features.

AB

C

D

E

F

A Emergency Button3

B Up & Down Buttons

C Menu Select Buttons3

D Accy No-Dot Button (Purple)3

E Accy 1-Dot Button3

F Accy 2-Dot Button3

(Quick Access) One Touch Button Enters a menu with a short press on the preprogrammed One Touch button. Features assigned to these buttons are Call, Call Alert, Phone, Repeater Access, MDC RTT Button Access, Status, and Message.

Home Button Pressing the button returns you to the Home (default) screen. In most cases, this is the current mode. For selected radio features, the button is also used to save user-edited radio settings or information before returning you to the Home screen.

3 These programmable buttons support the One Touch Button feature.

Some features do not require you to press to go to the Home screen. Refer to the individual feature sections in this manual for further details on saving user-edited radio settings or information.

The button also can revert to home channel from any other zone and mode in the radio. Check with your dealer or system administrator for more information.

Dimmer Button Use this button to adjust the brightness of the display. Long press to toggle between day and night mode.

4-Way Navigation Button Use the 4-Way Navigation Button to scroll up, down, left, or right with one of the following methods.

• Press and release one of the buttons to scroll from one entry to the next one.

• Press and hold one of the buttons to have the radio toggles through the list automatically (release the button to stop).

Data Feature Button Use Data Feature button to access data-related features, such as the Text Messaging Service (TMS) feature screen.

Multi-Function Knob (MFK) Mode Change

Press the MFK once and turn clockwise to scroll the channel list.

Volume Change

Turn the MFK clockwise or counterclockwise to adjust the volume level of the speaker.

The volume level can be adjusted in 16 steps or 32 steps.

A fast turn of the MFK adjusts the volume level in 16 steps with large increments in volume level. A slow turn of the MFK adjusts the volume level in 32 steps with small increments in volume level.

The display shows the volume level and bars to indicate the current level. The level of last selected volume when your radio powers down remains the same when the radio powers up.

The main display shows the icon of the secondary feature.The main display does not show the icon of primary feature.

Your radio by default is set to use the primary feature.

Short press the MFK to toggle it to work on either the secondary or primary feature.

The concentric ring LED on the MFK will blink in green when the knob is set to secondary feature.

The secondary feature has an inactivity timer. This timer starts when the secondary feature is idle. The radio returns to primary feature when the timer expires.

If the MFK is set to operate only one feature, it is recommended that it be set to Volume Change.

Consult your dealer or system administrator for the best options available for MFK.

A

Keypad You can use the 3 x 4 alphanumeric keypad on the keypad microphone to access your radio’s features. The keypad functions in a manner similar to a standard telephone keypad when entering numeric digits. When the keypad is used to edit a list, each key can generate different characters of the alphabet. The following tables show the number of times a key needs to be pressed to generate the required character.

Keypad Characters – Uppercase Mode

Key Number of Times Key is Pressed

1 2 3 4 5 6 7 8 9 1

1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( )

A B C

D E F

G H I

J K L

M N O

P Q R S

1 2 3 4 5 6 7 8 9 1

T U V

W X Y Z

Toggle between mixed case mode, uppercase mode and lowercase mode.

Space

Toggle between numeric and letter mode.

Keypad Characters – Lowercase Mode

1 2 3 4 5 6 7 8 9 1

1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( ) a b c d e f g h i j k l m n o p q r s t u v w x y z

Toggle between mixed case mode, uppercase mode and lowercase mode.

Space

Toggle between numeric and letter mode.

Keypad Characters – Numeric Mode

1 2 3 4 5 6 7 8 9 1

1 . , ? ! ; @ _ - * # & $ / + = \ “ ‘ ( )

Space

Toggle between numeric and letter mode.

Keypad Characters – Hexadecimal Mode

1 2 3 4 5 6 7 8 9 1

2 A B C

3 D E F

Not applicable

Not applicable

Push-To-Talk (PTT) Button

A

The PTT button on the side of the microphone serves two basic purposes:

• While a call is in progress, the PTT button allows the radio to transmit to other radios in the call.

Press and hold down PTT button to talk. Release the PTT button to listen. The microphone is activated when the PTT button is pressed.

• While a call is not in progress, the PTT button is used to make a new call. See Methods to Make a Radio Call on page 67 for more information.

Status Indicators This section explains the status indicators of the radio.

Status Icons The liquid crystal display (LCD) of your radio shows the radio status, text entries, and menu entries. The following are the icons that appear on the display of the radio.

Receiving Radio is receiving a call or data.

Transmitting Radio is transmitting a call or data.

Call Received Radio has received an Individual Call.

Received Signal Strength Indicator

(RSSI)

The number of bars displayed repre-sents the received signal strength for the current site (trunking only) The more stripes in the icon, the stronger the sig-nal.

Direct On

Radio is currently configured for direct radio-to-radio communication (during conventional operation only).

Off Radio is connected with other radios through a repeater.

Monitor (Carrier Squelch) Selected channel is being monitored (during conventional operation only).

In-Call User Alert On

The feature is enabled. Voice muting of the affiliated trunking talkgroup or se-lected conventional channel is activated.

Off The feature is disabled. Voice muting of the affiliated trunking talkgroup or se-lected conventional channel is deactivat-ed.

or Power Level

L Radio is set at Low power.

H Radio is set at High power.

Scan Radio is scanning a scan list.

Priority Channel Scan Blinking dot

Radio detects activity on channel desig-nated as Priority-One.

Steady dot Radio detects activity on channel desig-nated as Priority-Two.

Vote Scan Enabled The vote scan feature is enabled.

Secure Operation On

Secure operation.

Off Clear operation.

Blinking Receiving an encrypted voice call.

AES Secure Operation On

AES secure operation.

Off Clear operation.

Blinking Receiving an encrypted voice call.

GPS Signal On

Feature is enabled and signal is availa-ble.

Off Feature is disabled.

Blinking Feature is enabled, but no signal is available.

User Login Indicator (IP Packet Data)

On User is currently associated with the ra-dio.

Off User is currently not associated with the radio.

Blinking Device registration or user registration with the server failed due to an invalid username or pin.

Inverted User successfully login to the secured IP Packet Data.

Data Activity Data activity is present.

Hexadecimal Indicates that the text entry is currently in hexadecimal mode.

Numeric Indicates that the text entry is currently in numeric mode.

Start Case Indicates that the first character of the text entry is capitalized.

Mixed Case Indicates that the text entry is currently in normal text mode.

Uppercase Indicates that the text entry is currently in uppercase mode.

Lowercase Indicates that the text entry is currently in lowercase mode.

Lowercase Predictive Indicates that the text entry is currently in lowercase and with predicted words shown at the bottom of the screen.

Mixedcase Predictive Indicates that the text entry is currently in mixed case and with predicted words shown at the bottom of the screen.

Uppercase Predictive Indicates that the text entry is currently in uppercase and with predicted words shown at the bottom of the screen.

MFK is in Mode Change feature Turn the MFK to change the channel/ zone.

MFK is in Volume Change feature Turn the MFK to turn the volume up or down.

The radio Wi-Fi® network is connected.

The number of bars displayed represents the signal strength of the Wi-Fi signal.

Text Messaging Service (TMS) Indicators Status icons and menu options shown here help you to work more efficiently with TMS feature. See Text Messaging Service (TMS) on page 114 for more information.

TMS Status Icons The following icons appear on the radio display when you send and receive text messages.

Inbox Full The Inbox is full.

Message Sent The text message is sent successfully.

Message Unsent The text message cannot be sent.

Unread Message

• User receives a new message.

• The selected text message in the Inbox has not been read.

Read Message The selected text message in the Inbox has been read.

Normal Message

User is composing a message with normal priority and without a request for a reply.

Message Index Indicates the index of the current message the user is viewing.

Example: If the user is looking at the third message out of a total of six messages in the Inbox folder, the icon is displayed as the icon on the left column.

Priority Status

• The “Priority” feature is toggled on before the message is sent.

• Messages in the Inbox folder are flagged with “Priority”.

Request Reply

• The “Request Reply” feature is toggled on before the message is sent.

• Messages in the Inbox folder are flagged with “Request Reply”.

Priority Status and Request Reply

• User is composing a message with a pri-ority status and a request for a reply.

• Messages in the Inbox folder are flagged with “Priority” and “Request Reply”.

TMS Menu Options The following menu options appear on the radio display when you send and receive text messages.

Menu Option

Description/Function

Back Brings you back to the previous screen.

Save Saves the messages you have edited to the Draft folder.

New Creates a new message.

Impt Toggles the Priority Status icon on or off for an outgoing message.

RqRp Toggles Request Reply icon on or off for an outgoing message.

Del Deletes a message or text.

Menu Option

Description/Function

Edit Edits a draft message or key in a target ad-dress.

Exit Exits to the Home screen.

No Cancel the delete all messages options.

Optn Brings you to the Options main screen.

Rply Replies to a message.

Sel Selects a predefined message or address.

Send Sends the message.

Yes Deletes all the messages in the current folder.

Call Type Icons The following icons appear on the radio main display, when you make or receive a call, or view selected call lists, to indicate the different call types associated with an alias or

ID.

Radio number.

Radio number added to a Call List.

Mobile number.

Mobile number added to a Call List.

Landline phone number.

Landline phone number added to a Call List.

Incoming call or data.

Outgoing call or data.

LED Indicator The LED indicator shows the operational status of your radio.

A

B C

A Red LED

B Yellow LED

C Green LED

Solid red Radio is transmitting.

Blinking red Double blinking red

Radio is in Emergency Mode.

Rapidly blinking red Radio has failed the self test upon powering up or encountered a fatal error.

Solid yellow (Conventional Only) Channel is busy.

Blinking yellow Radio is receiving a secured transmission.

Solid green Radio is powering up, or is on a non-priority channel while in the Scan List Programming mode.

Blinking green Radio is receiving an individual or telephone call, or is on a Priority-Two channel while in the Scan List Programming mode.

Rapidly blinking green Radio is on a Priority-One channel while in the Scan List Programming mode.

Multi-function Knob - Concentric Ring LED The concentric ring LED blinks green when the MFK is using the secondary feature. See Multi-Function Knob (MFK) on page 38 to understand the functionality of MFK.

If Intelligent Lighting is activated, the concentric ring LED does not blink green when the MFK is in the secondary mode.The LED turns into solid color of orange, red or green depending on the status of Intelligent Lighting. See

Intelligent Lighting Indicators on page 56 for different status of Intelligent Lighting.

A

Intelligent Lighting Indicators This feature temporarily changes the display backlight color and the alert text background color of the radio to help signal that a radio event has occurred.

NOTICE:

This feature must be preprogrammed by a qualified radio technician.

Backlight and Bar Color

Notification When

Orange Emergency Alerts The radio initiates an emergency alarm or call.

The radio receives an emergency alarm or call.

Red Critical Alerts The radio battery is low.

The radio is out of range.

The radio enters Failsoft mode.

The radio is unable to establish a full connection with the system.

Backlight and Bar Color

Notification When

The radio is unable to authenticate or register with the system.

The radio lost GPS signal or GPS function fails.

Green Call Alerts The radio receives a private call.

The radio receives a phone call.

The radio receives a call alert.

The radio receives a selective call.

The radio enters Geofence.

Alert Tones Your radio uses alert tones to inform you of the condition of your radio. The following table lists these tones and when they occur.

You Hear Tone Name Heard

Short, Low- Pitched Tone

Radio Self Test Fail When radio fails its power-up self test.

Reject When an unauthorized request is made.

Time-Out Timer Warning Four seconds before time out.

No ACK Received When radio fails to receive an acknowledgment.

You Hear Tone Name Heard

Individual Call Warning Tone

When radio is in an individual call for greater than six seconds without any activity.

Long, Low- Pitched Tone

Time-Out Timer Timed Out After time out.

Talk…