Atch 01 - Giant Voice Mx and Repair PWS_12 May 2026.pdf

PERFORMANCE WORK STATEMENT (PWS)

For

GIANT VOICE MAINTENANCE & REPAIR

SERVICES

FA441826PXXXX

12 May 2026

Version 1

Table of Contents

1.0 DESCRIPTION OF SERVICES

2.0 GENERAL REQUIREMENTS

2.1 NON-PERSONAL SERVICES

2.2 SEMI-ANNUAL PREVENTATIVE MAINTENANCE PROGRAM

2.2.1 Schedule

2.2.2 Preventative Maintenance Work

2.2.3 Preventative Maintenance Records/Reporting

2.3 CORRECTIVE MAINTENANCE/SERVICE CALLS

2.3.1 Service Calls

2.3.2 Emergency Calls & Response Time

2.3.3 Routine Calls & Response Times

2.3.4 Completed Calls

2.3.5 Written Repair Quote

3.0 PERFORMANCE REQUIREMENTS

3.1 SERVICES SUMMARY

3.2 QUALITY ASSURANCE

3.3 QUALITY CONTROL PLAN (QCP)

4.0 GENERAL INFORMATION

4.1 HOURS OF WORK

4.2 RECOGNIZED HOLIDAYS

4.3 TRAVEL

5.0 SECURITY REQUIREMENTS

5.1 CONTRACTOR PERSONNEL CLEARANCE REQUIREMENT

5.2 BASE ACCESS CREDENTIALS

5.2.1 Contractor Access to Air Force Installations

5.3 COMMON ACCESS CARDS (CAC) FOR CONTRACTOR PERSONNEL

5.4 ANTI-TERRORISM AWARENESS

5.5 SAFETY

5.5.1 Health and Safety on Government Installations

5.6 MISSION ESSENTIAL SERVICE

6.0 SUPPLEMENTAL INFORMATION

6.1 OMBUDSMAN

7.0 APPENDICES

7.1 – POLE LOCATIONS

7.2 – GVS COVERAGE MAPS

7.3 – EQUIPMENT LIST

8.0 ATTACHMENTS

8.1 Giant Voice Preventative Maintenance Checklist

8.2 Control Station Preventative Maintenance Checklist

8.3 SiRcom Administrator Guide

8.4 SiRcom Siren Field Maintenance Quick Reference Guide

8.5 SiRcom SiSA User Manual

8.6 SiRcom SiSA Quick Reference Guide

8.7 SiRcom Scheduled Task Instructions

8.8 Motorola APX Mobile Service Manual

8.9 Motorola APX Two Way Radios User Guide

1.0 DESCRIPTION OF SERVICES

The contractor shall provide all labor, materials, consumables, equipment, transportation, and any other items and services necessary to perform full preventative maintenance inspection and repairs on the Giant Voice Mass Notification System (GVS) in operation at Joint Base Charleston (JB CHS), South Carolina – Air Base (AB) and Naval Weapons Station (NWS), ensuring full operational capability in accordance with all applicable laws, regulations, commercial practices, and manufacturer’s specifications as described in the Performance Work Statement (PWS). The JB CHS GVS system is a SiRcom operated system and requires certified SiRcom technicians to perform services. The GVS locations are listed in Section 7.1 and the coverage map of the GVS is located in Section 7.2. The term “Giant Voice System” in this PWS includes all equipment listed in Section 7.3, Equipment List.

2.0 GENERAL REQUIREMENTS

The services rendered shall include two (2) scheduled semi-annual Preventive Maintenance Inspections (PMI) of all systems associated with the JB CHS GVS (See Section 7.3, Equipment List). The contractor shall also perform service calls/repairs to include parts and labor as outlined in Section 2.3. The contractor must utilize SiRcom-certified technicians and maintain active SiRcom Value-Add Reseller (VAR) status. Technicians are required to have extensive knowledge of, certified, or otherwise authorized to service/install SiRcom equipment to include any auxiliary components. The contractor shall have necessary equipment and knowledge to program and maintain Motorola APX 8500 radios and Motorola GTR 8000 repeaters.

NOTE: When conducting audible tests of the system as a part of inspection, advanced permission must be obtained from the Command Post approval authority prior to initiation. The COR will coordinate these actions at the contractor’s request.

2.1 NON-PERSONAL SERVICES

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to or prepare work schedules for individual contractor employees. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any action constitutes, or is perceived to constitute personal services, it shall be the contractor's responsibility to notify the CO immediately.

2.2 SEMI-ANNUAL PREVENTATIVE MAINTENANCE PROGRAM

2.2.1 Schedule

The contractor shall submit scheduled semi-annual maintenance and inspection dates to the Contracting Officer Representative (COR), CO, and CS within 30 calendar days of contract award. The schedule shall be approved prior to performance.

2.2.2 Preventative Maintenance Work

The contractor shall perform PMI of the internal and exterior components of the Giant Voice system IAW the tasks listed in the Preventative Maintenance Checklists (Atch 8.1 & 8.2).

Upon review of the Checklists, the contractor shall inform the COR of any missing checklist items based on OEM manuals or technical experience. The COR must approve any additions to the Checklist(s) prior to performance.

The contractor shall repair all equipment deficiencies identified during PMI subject to the limits specified in Section 2.3.1.1. Limit of Liability. Equipment deficiencies detected during PMI shall be corrected prior to departing the job site, or if deferred, the PM shall not be considered completed until deficiencies are corrected. Deferred deficiencies will result in a service call identifier (i.e., Routine or Emergency) provided by the COR and is to be performed IAW with Section 2.3.

2.2.3 Preventative Maintenance Records/Reporting

The contractor shall complete a GV Preventative Maintenance Checklist (Atch 8.1) for each of the Remote Terminal Units (RTU) and a Control Station Preventative Maintenance Checklist (Atch 8.2) for each of the Control Stations. The Preventative Maintenance Checklists shall be submitted to the COR and the Contract Specialist (CS) via email five (5) business days after completion of the inspection.

2.3 CORRECTIVE MAINTENANCE/SERVICE CALLS

2.3.1 Service Calls

Service Calls are defined as maintenance, repair, alteration or other miscellaneous work requirements which are not considered PMI requirements listed in Attachments 8.1 and 8.2.

Service calls will be generated by the COR, CS, or CO. The contractor may contact the COR, CO, or CS to request a service call for any deficiencies found outside regular PMI scope. The COR, CS, or CO will notify the contractor of work authorization(s) containing a work authorization number and a service call identifier (i.e., Routine or Emergency).

2.3.1.1 Limit of Liability

Service calls at or below the standard limitation of liability of $500.00, shall be accomplished by the contractor at no additional cost to the Government. In response to service calls, any recommended/necessary repairs estimated to exceed the limit of liability requires the contractor to submit a written quote (see Section 2.3.5.) to the Government. If the contractor’s written estimate for the labor to perform the service call is below $2,000 for construction and $2,500 for service, and the estimated price to perform the SC is below $15,000 the COR may approve and authorize the service call. The CO must approve and authorize all repairs when labor is estimated for $2,000 and above for construction, and above $2,500 for services or when the estimated price of materials exceeds $15,000. Upon approval, the contractor shall receive a written Notice to Proceed (NTP) from the CO/COR and the contractor shall complete the repair within the assigned Period of Performance (PoP).

The CO, at their discretion, may issue a verbal NTP. No work above the limit of liability shall be initiated by the contractor without a verbal or written NTP. If the contractor performs work above the limit of liability without approval (as appropriate), the contractor shall be responsible for the price of performance. Maintenance and repair requirements received for the same trade in the same building or structure at the same time will be combined into one service call.

Example: If a siren repair is projected to be $600, the contractor shall provide a written fixed price quote as stated in Section 2.3.5. The contractor shall provide a repair quote to the CS and COR. The Government will notify the contractor if and when the repair will be done.

The contractor would be paid the $100 above the $500 threshold by submitting an invoice against the repair Contract Line Item Number’s (CLIN) applicable subclin item number (SLIN) (i.e., X00301).

2.3.2 Emergency Calls & Response Time

Emergency calls are defined as any system deficiency immediately compromising the life, health, or safety of personnel, Government property, or the JB CHS mission. This includes but is not limited to when the GVS is operating at or below 50% mission capable status; defined as 2 of the 3 Central Control Units (CCU's) are in-operable, and/or, 8 of the 16 Giant Voice Sirens inoperable and/or inaudible. Emergency calls shall be considered received by the contractor at the time and date the call is placed by an authorized Government representative (i.e., COR, CS, or CO).

The contractor shall be available 24/7 via phone to assist remotely and troubleshoot issues. In the event the service call is initiated after hours, the contractor shall respond remotely within one (1) hour. If the issues cannot be resolved remotely, the contractor shall send a certified technician to be on-site within 24 hours of notification.

If the contractor can remedy the immediate emergency, the emergency service call can be downgraded by the COR, CS, or CO to Routine. If the estimated cost to remedy the emergency service call is estimated above the limitation of liability, the contractor shall stop work and provide a written repair quote (Section 2.3.5.) to the COR, CS and CO within four (4) hours.

The COR, CS, or CO will, at that time determine if the emergency service call can be reclassified as Routine.

Contractor Emergency Call POC's and phone numbers shall be submitted to the COR, CS and CO upon contract award.

2.3.3 Routine Calls & Response Times

Defined as any deficiency that does not qualify as an emergency, but is required to maintain the facility, systems, or equipment. Calls shall be considered received by the contractor at the time and date that the routine service call is issued. If the estimated cost exceeds the limitation of liability, the contractor shall stop work and provide a written repair quote (Section

2.3.5.) to the COR, CS and CO within 48 hours. Work shall be initiated within three (3) business days after receipt of work authorization(s).

2.3.4 Completed Calls

Within five (5) business days after completion of each service call (Routine or Emergency), the contractor shall submit a Completion Report to include the following information and return it to the COR via email:

1. Description of work.

2. List of material and parts used, including quantities and material cost.

3. Date and time work began.

4. Date and time work was completed.

5. Hours of labor (by labor category) expended.

6. Signature of the contractor's technician performing the work (or supervisor), indicating that the work has been completed.

7. Copies of supply and labor warranties (if applicable); and

8. The contractor shall maintain historical records of all service calls for the duration of this contract and shall furnish copies to the Government upon request.

2.3.5 Written Repair Quote

For service calls exceeding the limitation of liability, the contractor shall submit a written quote to the COR, CS and CO.

The quote shall include a firm-fixed price for parts and labor, the estimated time required to make repair(s), and the projected equipment downtime. The quote shall itemize parts by part number, quantity, and unit of issue, unit price, and total price. New parts/equipment shall be used unless parts/equipment are obsolete. In this case, a reconditioned ‘like-new’ part/equipment may be used. The quote shall itemize labor prices by labor category, number of laborers in the category, number of estimated hours, labor rate, and total labor price. Prices for parts and equipment must reflect the actual invoiced cost of the item to the contractor, including shipping.

Warranties, to include length of warranted coverage, shall be identified. The mark-up on the labor and parts shall not exceed the negotiated percentage over the contractor’s actual cost. The contactor shall submit cost documentation (payroll, receipts, invoices, etc.) upon request from the Government.

The contractor shall include a minimum of at least two (2) competitive written quotes for parts and labor to validate price fair and reasonableness.

3.0 PERFORMANCE REQUIREMENTS

3.1 SERVICES SUMMARY

The following table lists the primary performance objectives, location in this PWS, and the threshold for acceptable performance:

Performance Objectives

PWS Sections Performance Threshold COR Surveillance Method

Preventative and Corrective Maintenance:

Systems are operating continuously and effectively.

2.2, 2.3, 2.3.4, 2.3.5, 8.1, 8.2

No discrepancies related to inadequate maintenance allowed (2.2).

Notification of PMI deficiencies above the limit of liability are timely (2.2, 2.3, 2.3.5)

Customer complaints.

Review of PMI reports/checklist (2.2).

Random site inspection to verify completion and quality of PMIs.

Review of service call records (2.3.4.) and communication records to assess timeliness and effectiveness of corrective maintenance (2.3).

Service Call Response: Responds to service calls and provides estimates within specified timeframes.

2.3.2, 2.3.3, 2.3.4, 2.3.5, 100% of Emergency Calls remedied within 24 hours (2.3.2).

100% of Routine Calls initiated within 3 business days of work authorization receipt (2.3.3)

100% of quotes for calls exceeding the limit of liability provided timely IAW service call identifier (2.3.2, 2.3.3, 2.3.5)

Review of service call logs maintained by the

COR (2.3.4).

Verification of response times through communication among the COR, or other personnel who reported the service call.

Review of written quotes to confirm timeliness (2.3.5).

Report/Deliverable Submittal: Provide required reports/deliverables within specified timeframes.

2.2, 2.3, 5.4, 5.5, 5.6, 8.1, 8.2

100% of required reports and deliverables to include Government requested documentation (as applicable) submitted by the due date specified in the

PWS.

Tracking report and deliverable submission dates.

Review of reports to ensure completeness and accuracy.

3.2 QUALITY ASSURANCE

The Government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The 628 CS/SCOT (Radio Shop)/COR shall inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this

PWS. The COR will use the contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer with a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor.

The contractor shall respond to the CDR IAW instructions provided and return them to the Contracting Officer within 10 calendar days of receipt.

3.3 QUALITY CONTROL PLAN (QCP)

The Contractor shall develop and maintain a quality program to ensure services are performed in accordance with this PWS and other commonly accepted commercial practices. The contractor shall develop and implement procedures to identify and prevent defective services, to include work performed by subcontractors, from occurring/reoccurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Section 3.1, Service Summary. The QCP must be submitted to the COR, CS and CO within 30 days of contract award.

4.0 GENERAL INFORMATION

4.1 HOURS OF WORK

Standard working hours are from 7:30 a.m. to 4:30 p.m. Monday through Friday excluding Federal Holidays. PMI and Routine Service Calls shall be performed during regular working hours. Contractor requested deviations to this schedule will be considered if it is in the best interest of the Government as determined by the CO.

4.2 RECOGNIZED HOLIDAYS

The contractor is not required to provide service on federal holidays, except in emergency situations (defined in Section 2.3.2); the holidays are:

• New Year’s Day - 1 January

• Martin Luther King Day - 3rd Monday in January

• Washington’s Birthday - 3rd Monday in February

• Memorial Day - last Monday in May

• Independence Day - 4 July

• Juneteenth Celebration – 19 June

• Labor Day - 1st Monday in September

• Columbus Day - 2nd Monday in October

• Veterans Day - 11 November

• Thanksgiving Day - 4th Thursday in November

• Christmas Day - 25 December

If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the contractor shall be responsible for rescheduling services for the first day post the holiday observance.

4.3 TRAVEL

Contractor travel and per diem costs required for the performance of PMIs shall be incorporated into the fixed price of the applicable Contract Line Item Numbers (CLINs). Contractor travel and per diem rates for service calls (Emergency or Routine) are allowable at the prevailing GSA Travel Rates (https://www.gsa.gov/travel?topnav=travel) for mileage, per diem, and lodging.

5.0 SECURITY REQUIREMENTS

5.1 CONTRACTOR PERSONNEL CLEARANCE REQUIREMENT

Contractor personnel shall hold a valid U.S. security clearance of Tier 1, Tier 3, or Tier 5 with favorable determination. Contractors must submit a completed copy of the DD 254 upon submission of quote.

This contract contains a DD Form 254, DOD Contract Security Classification Specification, and requires performance at a government location in the U.S. Prior to beginning operations involving classified information on an installation identified on the DD Form 254, the contractor shall take the following actions:

At least thirty days prior to beginning operations, notify the Information Protection Office shown in the distribution block of the DD Form 254 as to:

(a) The name, address, and telephone number of this contract company’s representative and designated alternate in the U.S. or overseas area, as appropriate;

(b) The contract number and military contracting command;

(c) The highest classification category of defense information to which contractor employees will have access;

(d) The Department of the Air Force installations in the U.S. where the contract work will be performed;

(e) The date contractor operations will begin on base in the U.S.;

(f) The estimated completion date of operations on base in the U.S.; and,

(g) Any changes to information previously provided.

5.1.1 Security Incident Reporting and Procedures

(a) The contractor shall follow the below guidance when a contract contains a DD Form 254, DOD Contract Security Classification Specification:

1. The contractor shall notify the Government Contracting Activity (GCA) of any security incident involving the potential or actual loss, compromise, or suspected compromise of Top Secret, Secret, and/or Confidential information, referred to as classified information, when the incident is discovered at the contractor’s location.

https://www.gsa.gov/travel?topnav=travel http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0254.pdf http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0254.pdf http://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0254.pdf

a. The contractor shall conduct the requisite inquiry(ies) in accordance with 32 CFR Part 117 and Cognizant Security Office (e.g., Defense Counterintelligence and Security Agency) guidance.

2. Security incidents occurring at government performance locations where the contractor is categorized as a visitor will be processed and reported in accordance with government host security procedures.

3. Security incidents involving the potential or actual loss, compromise, or suspected compromise of Special Access Program and/or Sensitive Compartmented Information is under the jurisdiction of the GCA and the contractor shall follow GCA guidance in lieu of this requirement.

4. This requirement does not relieve the contractor from reporting requirements set forth in 32 CFR Part 117, DFARS 252.204-7012, or as otherwise directed by contract requirements and/or its Cognizant Security Office (e.g., Defense Counterintelligence and Security Agency).

5. This requirement does not relieve the contractor from adhering to security incident guidance set forth by its Cognizant Security Office (e.g., Defense Counterintelligence and Security Agency).

6. The contractor is responsible for ensuring all applicable subcontracts include these security incident reporting requirements.

7. If the lost or compromised information is beyond the jurisdiction of the U.S. Government and cannot be recovered (e.g., media leak, public website posting, or loss in a foreign country), the notification and location of the compromise (e.g., geographic location of unrecoverable equipment) shall be classified commensurate with the classification level of the compromised material to prevent further unauthorized disclosure in accordance with DoDM5200.01 Volume 3, Enclosure 6. The contractor will contact the GCA for instructions on how to communicate the notification prior to submission in all cases where lost or compromised information is beyond the jurisdiction of the U.S.

Government and cannot be recovered.

8. The contractor shall ensure all notifications determined to contain classified information are properly transmitted and marked in accordance with derivative classification and overarching marking guidelines in accordance with 32 CFR Part 117.

(b) Initial Notification of Security Incident

1. The contractor shall provide an initial notification of security incident to the GCA within 72 hours of discovery of any incident where classified information may have been subjected to loss, compromise, or suspected compromise for all security incidents involving the contractor’s location unless otherwise directed by contract requirements.

2. The initial notification to the GCA is considered Controlled Unclassified Information (CUI) [CUI category OPSEC, FEDCON Distribution/Dissemination Control] unless otherwise determined by the GCA, marked in accordance with DoDI5200.48, and shall be transmitted to the GCA through authorized means (e.g., encrypted email or DoD

SAFE).

3. If the initial notification contains classified information either by content or through classification through compilation, the contractor will contact the GCA for submission guidance and ensure the notification is properly marked in accordance with derivative classification and overarching marking guidelines in accordance with 32 CFR Part 117.

4. The initial notification shall contain the following information, as available at the time of report:

i. Prime contract number associated with the security incident.

ii. Date of security incident occurrence.

iii. Date of security incident discovery if different from date of occurrence.

iv. Security Classification Guide (SCG) or guidance used to validate classification level of information involved (unclassified title/date); if SCG title is either classified or if listing SCG information will cause the notification to be classified by compilation, do not include and indicate as such in the initial notification.

v. Classification level of information involved (e.g., Top Secret, Secret, or Confidential)

vi. Brief description of incident prompting initial notification. If incident directly or indirectly involved government personnel, include government personnel name(s), email address(s), and office information.

vii. Communicate whether it is possible for the contractor to properly retain and/or provide the suspected information in question for GCA classification review and/or damage assessment.

(c) Final Notification of Security Incident

1. The contractor shall provide a final notification to the GCA 10 business days from date of initial notification. If the final notification cannot be made 10 business days from the date of the initial notification, the contractor shall request an extension and receive approval in writing from the GCA.

2. The final notification to the GCA does not relieve the contractor from reporting requirements set forth by 32 CFR Part 117, DFARS 252.204-7012, or as otherwise directed by contract requirements and/or its Cognizant Security Office (e.g., Defense Counterintelligence and Security Agency).

3. The final notification will be considered CUI [CUI category OPSEC, FEDCON Distribution/Dissemination Control] unless otherwise determined by the GCA, marked in accordance with DoDI5200.48, and sent through authorized means (e.g., encrypted email or DoD SAFE).

4. If the final notification contains classified information either by content or through classification through compilation, the contractor is required to contact the GCA for submission guidance and ensure the notification is properly marked in accordance with derivative classification and overarching marking guidelines in accordance with 32 CFR Part 117.

5. The final notification shall contain the following information:

i. Prime contract number associated with the security incident.

ii. Date of security incident occurrence.

iii. Date of security incident discovery if different from date of occurrence.

iv. Security Classification Guide (SCG) or guidance used to validate classification level of information involved (unclassified title/date); if SCG title is either classified or if listing SCG information will cause the report to be classified by compilation, do not include this information, and indicate as such in the final notification.

v. Classification level of information involved (e.g., Top Secret, Secret, or Confidential)

vi. Detailed description of incident and include the following:

(a) Sequence of events: When, where, and how did the incident occur?

(b) What persons, situations, and/or conditions caused or contributed to the incident?

(c) If incident originated with government personnel, include government personnel name(s), email address(s), and office information.

(d) Include the name(s), email address(s), and office information of all government personnel involved, either directly or indirectly, as appropriate

(e) If classified information is alleged to have been physically lost (e.g., lost classified document), what steps were taken to locate the material?

(f) If security incident was categorized as a data spill, include measures taken to properly sanitize all impacted assets.

vii. Corrective actions taken to prevent future occurrences

viii. Result of inquiry (e.g., loss, compromise, suspected compromise, or no compromise)

ix. A copy of the supporting DD Form 254(s) associated with prime contract. If DD Form 254 cannot be provided, the contractor shall indicate the reasons why in the final report.

(d) Definitions

“32 CFR Part 117” means National Industrial Security Program Operating Manual. “Business days” means days that do not include federal holidays or weekends.

“Classified information” means information the government designates as requiring protection against unauthorized disclosure in the interest of national security, pursuant to E.O. 13526, Classified National Security Information, or any predecessor order, and the Atomic Energy Act of 1954, as amended. Classified information includes national security information (NSI), restricted data (RD), and formerly restricted data (FRD), regardless of its physical form or characteristics (including tangible items other than documents).

“Cognizant security agencies (CSAs)” means agencies E.O. 12829, sec. 202, designates as having National Industrial Security Program implementation and security responsibilities for its own agencies (including component agencies) and any entities and non-CSA agencies under their cognizance. The CSAs are: Department of Defense (DoD); Department of Energy (DOE);

Nuclear Regulatory Commission (NRC); Office of the Director of National Intelligence (ODNI);

and Department of Homeland Security (DHS).

“Cognizant Security Office” means an organizational unit to which the head of a CSA delegates authority to administer industrial security services on behalf of the CSA.

“Compromise” means an unauthorized disclosure of classified information.

“Data spill” means electronic transmission of classified information via unsecure means such as classified information transmitted over an unclassified network.

“DD Form 254” means the Department of Defense Contract Security Classification Specification.

“Derivative classification” means incorporating, paraphrasing, restating, or generating in new form information that is already classified, and marking the newly developed material consistent with the classification markings that apply to the source information. Includes the classification of information based on classification guidance. The duplication or reproduction of existing classified information is not derivative classification.

“Final Notification of Security Incident” means contractor (or subcontractor) notification to the Government Contracting Activity communicating the results of the inquiry conducted.

“Government Contracting Activity” means an element of a Component designated and delegated by the Component head or designee with broad authority regarding acquisition functions to include the appropriate resources and personnel (e.g., contracting officers or their designees, program managers, program offices, and security personnel) as defined in DoDM 5220.32, Volume 1.

“Initial Notification of Security Incident” means the contractor’s (or subcontractor) notification to the Government Contracting Activity of a security incident occurrence and surrounding details of occurrence.

“Inquiry” means the initial fact-finding and analysis process to determine the facts of any security incident and conducted to determine whether or not there was a loss of classified information or whether or not unauthorized personnel had, or could have had, access to the information.

“Loss” means the inability to physically locate or account for classified information.

“Security classification guide” means a documentary form of classification guidance issued by an Original Classification Authority that identifies the elements of information regarding a specific subject that must be classified and establishes the level and duration of classification for each such element.

“Security Incident” means an incident that results from the mishandling of classified information.

“Suspected Compromise” means when a result of no loss or compromise of classified information cannot be determined with certainty.

5.2 BASE ACCESS CREDENTIALS

The contractor shall provide a correctly completed copy of JBC Form 111 and Real ID for every employee requesting base access. The package must be submitted to the COR within five business days of the required access date. Contractors who are non-US citizens must also submit an INS Form I-9 along with other original supporting documents. All personnel must have a Real ID for entrance onto a federal installation.

5.2.1 Contractor Access to Air Force Installations

(a) The contractor shall obtain base identification, and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

(b) The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver's license, current vehicle registration and a valid vehicle insurance certificate to obtain a vehicle pass.

(c) During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

(d) When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with AFI 31-101, Integrated Defense and DODMAN 5200.02_AFMAN 16-1405, Air Force Personnel Security Program.

(e) Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

(f) The contractor shall provide an after-hours contact number or after-hours email in the Emergency Mass Notification System (EMNS) for each of their personnel, whose normal place of duty is on a DoD installation or within a DoD facility. The contractor shall comply with any additional requirements in DAFMAN 10-206 for emergency operational reporting. Foreign Nationals may participate and may remove themselves from the Emergency Mass Notification System at any time. To update information, personnel can access the globe icon on their system desktop screens and choose the "Access Self-Service" option.

(g) Failure to comply with these requirements may result in withholding of final payment.

Health and Safety on Government Installations (a) In performing work under this contract on a Government installation, the contractor shall:

(1) Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract; and

(2) Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes.

(b) The contracting officer may, by written order, direct Air Force Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

(c) Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

5.3 COMMON ACCESS CARDS (CAC) FOR CONTRACTOR PERSONNEL

(a) For installation(s)/location(s) cited in the contract, contractors shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel who meet one or both of the following criteria:

(1) Require logical access to Department of Defense computer networks and systems in either:

(i) the unclassified environment; or

(ii) the classified environment where authorized by governing security directives.

(2) Perform work, which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

(b) Contractors and their personnel shall use the following procedures to obtain CACs:

(1) Contractors shall provide a listing of personnel who require a CAC to the contracting officer.

The Government will provide the contractor instruction on how to complete the Contractor Verification System (CVS) application and then notify the contractor when approved.

(2) Contractor personnel shall obtain a CAC from the nearest Real Time Automated Personnel Identification Documentation System (RAPIDS) Issuing Facility (typically the local Military Personnel Flight (MPF)).

(c) While visiting or performing work on installation(s)/location(s), contractor personnel shall wear or prominently display the CAC as required by the governing local policy.

(d) During the performance period of the contract, the contractor shall:

(1) Within 7 working days of any changes to the listing of the contract personnel authorized a CAC, provide an updated listing to the contracting officer who will provide the updated listing to the authorizing government official;

(2) Return CACs in accordance with local policy/directives within 7 working days of a change in status for contractor personnel who no longer require logical or physical access;

(3) Return CACs in accordance with local policy/directives within 7 working days following a CACs expiration date; and

(4) Report lost or stolen CACs in accordance with local policy/directives.

(e) Within 7 working days following completion/termination of the contract, the contractor shall return all CACs issued to their personnel to the issuing office or the location specified by local policy/directives.

(f) Failure to comply with these requirements may result in withholding of final payment.

5.4 ANTI-TERRORISM AWARENESS

Contractors shall be familiar with and in compliance with all local security procedures that govern their access to the base or installation. Contractors shall anticipate they may have to accommodate random schedules, access and/or search requirements and changes in the local threat level. During heightened Force Protection conditions (FPCON), contractor personnel may be directed to enter the installation through designated access points and only at specified times so that they can be identified and searched. The FPCONs are as follows:

- ALPHA: Expect random vehicle checks and increased crime prevention efforts.

- BRAVO: Expect to see closer inspection of vehicles and deliveries, ID checks, and a greater presence of guards.

- CHARLIE: Expect rigorous efforts to inspect vehicles and facilities. You may be required to evacuate the base, or you will not be allowed on base without escort.

- DELTA: If On-Base, follow Security Forces instructions. You may be directed to evacuate or seek shelter. If Off-Base, you may be denied access until the incident has been taken care of.

The contractor shall coordinate with the COR & the installation ATO to ensure Level I - AT Awareness Training is completed after contract award. Level I – AT Awareness Training - shall be completed within 90 days of all employees’ initial assignment to the contract.

Certifications are to be submitted to the COR upon completion. Contact the COR or the Wing ATO Program Manager (628 AW/ATO) at (843) 963-7267 for additional Antiterrorism guidance and training as needed.

5.5 SAFETY

In addition to FAR 5352.223-9001, the contractor shall maintain and provide a copy of a written safety plan to the wing safety office within 30 days after contract performance of work IAW

AFPAM 91-210 section 6.4. Upon request, contractor shall provide OSHA 300 and 301 logs to the safety office for mishaps occurring on the installation. Any mishaps involving damage to Government property or injury to Government personnel shall be immediately reported to the base safety office at 843-963-5594. Contractors, whether regularly involved in routine site operations or engaged in temporary projects, must follow all federal and state safety standards.

5.5.1 Health and Safety on Government Installations

(a) In performing work under this contract on a Government installation, the contractor shall:

(1) Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract; and

(2) Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes.

(b) The contracting officer may, by written order, direct Air Force Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

(c) Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

5.6 MISSION ESSENTIAL SERVICE

In accordance with DFARS 237.7602(a), The Continuation of Essential Contractor Services / Policy, DFARS 252.237-7023(a)(2), and Air Force Instruction (AFI) 10-403, Deployment Planning and Execution, paragraph 1.9.1.33.2, the Unit/Squadron Commander, or civilian equivalent has determined all services under this contract are mission-essential and will continue in the event of crisis or heightened security caused by a national emergency, natural disaster, or other causes. The entirety of this PWS is considered Mission Essential Services.

In accordance with DFARS 252.237-7023(c)(1), DFARS 252.237-7024(b), Notice of Continuation of Essential Contractor Services, and DFARS 237.7602(b), the contractor shall submit a plan within describing procedures for continuing performance of mission-essential services during a crisis for incorporation into the contract. The contractor shall submit a Mission Essential Services Plan to include a list of essential service employees at the time of quote submittal.

6.0 SUPPLEMENTAL INFORMATION

6.1 OMBUDSMAN

(a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official. Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.

(b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution.

Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).

(c) If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, Mr. Robert Surrey, AFICC OL AMC, 510 POW/MIA, Scott AFB, IL 62225-5022, 618-229-0267, fax 618- 256-5724, email: robert.surrey.1@us.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/DRU/SMC ombudsman level, may be brought by the interested party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.

(d) The ombudsman has no authority to render a decision that binds the agency.

(e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting office.

7.0 APPENDICES

7.1 – POLE LOCATIONS

Joint Base Charleston GeoBase Data

Location Lat/Long

AIR BASE

Control Station #1 Primary CP – Bldg 169 32.89835, -80.04841

Control Station #2 Alternate CP – Bldg 798 32.90852, -80.05010

Control Station #3 Radio Shop – Bldg 129 32.89675, -80.05233

Giant Voice Repeater, Bldg 129 32.896961, -80.05210

AB-SBT #1 - 12 Horn Directional – B4450 Hunley Park, Maryland/NY Ave. 32.89188, -80.07636

AB-SBT #2 - 4 Horn Omni – B647, Outdoor Rec, Scarton Lane 32.90850, -80.05699

AB-SBT #3 - 4 Horn Omni - B58 MXG, Hill Ave./Bates St. 32.89998, -80.04943

AB-SBT #4 - 4 Horn Omni – B206, Medical Warehouse, S. Graves Ave. 32.89397, -80.05105

AB-SBT #5 - 4 Horn Omni – B2194, Airfield 32.88253, -80.05384

NAVAL WEAPONS STATION, GOOSE CREEK

NWS - SPT #6- 12 Horn Omni - B3419, NIWC, 3rd St/Brig Rd. 32.91350, -79.97848

NWS - SPT #7- 12 Horn Omni – TC Dock, Dock Rd. 32.91066, -79.95669

NWS - SPT #8 - 12 Horn Omni – B907, Pier Charlie, Redbank Rd. 32.92176, -79.93613

NWS - SPT #9 - 12 Horn Omni – B66, NPTU Parking Lot, Old Tom Rd. 32.94330, -79.93323

NWS - SPT #10 - 12 Horn Omni – Redbank Rd/Bushy Park Rd. 32.96020, -79.94179

NWS - SPT #11- 12 Horn Omni – B91, Naval Munitions Cmd, Rice Field Rd. 32.95389, -79.96167

NWS - SPT #12 - 12 Horn Omni – B2414, NNPTC Soccer Field, Clinic Gate 32.96825, -79.96903

NWS - SPT #13 -12 Horn Omni – B731, Old Eye Clinic, Pulaski St. 32.96976, -79.99270

NWS - SPT #14 - 8 Horn Directional – B709, Housing, Jefferson Ave. 32.89188, -80.07636

NWS - SPT #15 - 12 Horn Omni – B304/B816, RV Parking Lot, S. Freedom Dr. 32.99311, -79.97569

NWS - SPT #16 - 12 Horn Omni – B461, Army AFSBn, Uniform Rd. 33.00668, -79.96525

7.2 – GVS COVERAGE MAPS

7.3 – EQUIPMENT LIST

Central Control Units (CCU) Nomenclature Make Model QTY Computer Client DELL D140 3 BC Port SiRcom 3 VHF/UHF Radio Motorola APX 8500 3 Power Supply Sample Power SEC-1212 3 Speakers 3 Microphone 3 Monitor 3 SMART Alert Software (SiSA) SiRcom

Radio Transmission Units 3 Giant Voice Stacks, Remote Siren Station (RSS)

Nomenclature Make Model QTY Siren Horns SiRcom SiHo3 156 Solar Panels 32 Siren Controller SiRcom Si Touch 16 Power Amplifiers SiRcom D.PSU.1200 16 Audio Amplifiers SiRcom ECO 500.12 16 A/C Power Switch Nader NDB2-63 C10 16 Solar Power Switch Nader NDB2-63 C20 16 Driver Terminal Block 16 DC Power Switch 16 Solar Charger Renogy Wanderer 16 VHF/UHF Radio Motorola APX 8500 16 Marine and RV Battery Duracell Ultra 16

Miscellaneous Nomenclature Make Model QTY Repeater Motorola GTR 8000 1 All associated cables, wiring, connections, and grounding

8.0 ATTACHMENTS

8.1 Giant Voice Preventative Maintenance Checklist

8.2 Control Station Preventative Maintenance Checklist

8.3 SiRcom Administrator Guide

8.4 SiRcom Siren Field Maintenance Quick Reference Guide

8.5 SiRcom SiSA User Manual

8.6 SiRcom SiSA Quick Reference Guide

8.7 SiRcom Scheduled Task Instructions

8.8 Motorola APX Mobile Service Manual

8.9 Motorola APX Two Way Radios User Guide

5.6 MISSION ESSENTIAL SERVICE