Atch-01 PWS Attachment 8.8.4. Digital Analyzer US – Field Service Report.pdf
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- Joint-Base-Charleston_WastewaterTreatmentPlant(2)
About this file
This is a Hach ServicePlus Field Service Report documenting a startup/commissioning visit completed on May 2, 2025, for K&K Industries located in Moncks Corner, South Carolina. The service visit, work order WO-01645640, was performed by technician Sam Tanenbaum under contract HACH1724846 and involved multiple water quality monitoring instruments and analyzers.
The service included installation, inspection, calibration, and commissioning of five primary products: (1) Hach LDO sc Model 2 DO Probe (Serial 40466183) with tubing kit replacement and colorimeter cleaning; (2) pHD sc Digital pH Sensor (Serial 250304220034) with salt bridge replacement, refilling, and calibration verification using certified pH buffer standards; (3) SC4500 Controller with Claros-enabled cellular communications (Serial 2420614) verified with two instances documented; and (4) an unnamed dissolved oxygen probe (Serial 250520032135) with sensor cap and gasket replacement and air calibration. All instruments were restored to normal operation with performance and condition verified within specifications. The service pricing included 5.0 units of Certificate of Instrument Performance (FRRF) at $171.00 per unit ($855.00 total) and 5.1 hours of Hach Field Service Labor at $402.00 per hour ($2,036.80 total), for an estimated subtotal of $2,891.80 before applicable taxes. The report explicitly states this is not an invoice and that a hard copy purchase order may be required if charges exceed $500.00.
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Account Number: Contact Name:
Customer: Fax:
Phone: Email:
Location: Technician:
| Contract | Number: Purchase | Order: | ||
| Work | Order | Number: Date | of | Service: |
Product Product Description Serial Number
Product Product Description Serial Number
Product Product Description Serial Number
Product Product Description Serial Number
Product Product Description Serial Number
Product Product Description Serial Number
Asset Tag
Asset Tag
| Hach | ServicePlus™ | |
| FIELD | SERVICE | REPORT |
Notes
Notes
Notes
Notes
Notes
Asset Tag
Asset Tag
Asset Tag
Notes
Asset Tag
Hach LDO sc Model 2, DO Probe with Luminescent Dissolved Oxygen Technology9020000
40466183
As found, the condition of the analyzer was Good, the firmware version was 2.80, the reference percentage was 17%, and the analyzer reading was 0.00 mg/L. A new tubing kit was installed, and the colorimeter was cleaned and inspected. The y-strainer filter was inspected and cleaned (If unit is equipped with sample conditioning system). Pressure at the analyzer was 5 psi (1.5- 5psi). The flow at the Point of connection to analyzer was 105 ml/min (200- 500 ml/min), and flow at drain point was 100 ml/min (60-200 ml/min). The results of a grab sample were: Hach Port Parallel Analyzer, Model: SL1000, SN:221680107904, (Exp. 4-2025) read 0.25 mg/L, analyzer read
0.24 mg/L. The results were within the acceptable tolerance +/-5% of the analyzer reading. After PM service was completed, the firmware version was 2.80, the reference percentage was 15% and the as left reading of the analyzer was 0.00 mg/L. The analyzer was restored to normal operation, and the analyzer’s performance and condition were observed to be within specifications.
250300590587Single Parameter Monitoring Panel with SC4500 and CL17sc joel@upcons.net
This is the commissioning visit for the sc4500 utilizing cellular communications. Connected and verified the programming for sc4500 with Claros and MSM. After Commissioning service was completed, the firmware version was 3.56. The analyzer has been restored to normal operation, and the performance and condition are within specifications.
250520032135 a51VL00000PNKCcYAP
LXV525.99EA1551
WWTP
K&K INDUSTRIES
HACH1724846-
5/2/2025
250304220034
JOEL PELLETIER
pHD sc: Digital pH sensor with glass differential electrode, sc compatibility, PEEK®, Convertible Mount
Sam TanenbaumK&K INDUSTRIES , 211 SHORT STAY RD, MONCKS CORNER, South Carolina, 29461, US
2420614
WO-01645640 - Visit - STARTUP
906. 869.2953
2420614
As found, the condition of the probe was Good, the firmware version was 3.50, and the sample reading was 0.00. The probe was cleaned, inspected, the salt bridge was replaced, and the probe was refilled with standard cell solution. Following PM service, the probe was calibrated using certified pH buffer standards. The calibration slope after PM was -55.9 mV/pH. The measurement performance of the probe following service and calibration was verified using certified pH standards. Their values were: 4.01
– 4.03, 7 – 7.04, 10 – 10.04. After PM service, calibration, and verification were completed, the firmware version was 3.50 and the as left reading of the probe was 6.92.
The probe has been restored to normal operation, and its performance and condition were within specifications.
DPD1P1
This is the commissioning visit for the sc4500 utilizing cellular communications. Connected and verified the programming for sc4500 with Claros and MSM. After Commissioning service was completed, the firmware version was 3.56. The analyzer has been restored to normal operation, and the performance and condition are within specifications.
SC4500 Controller, Claros-enabled, 5x mA Output, 2 digital Sensors, 100-240 VAC, US plugLXV525.99EA1551
SC4500 Controller, Claros-enabled, 5x mA Output, 2 digital Sensors, 100-240 VAC, US plug
SPMP-CL
1,28
As found, the condition of the probe was Good, the firmware version was 1.29, the sample reading was 0.00 O2, and the gain factor was 1.00. The probe was cleaned, inspected, and the sensor cap and gasket were replaced. A new calibration code was transferred to the probe via RFID calibration cap. An air calibration was performed, and the recorder output was confirmed. After PM service was completed the firmware version was 1.29, as left reading of the probe was 7.68 O2 and the gain factor was
0.94. The probe has been restored to normal operation, and its performance and condition were within specifications.
Item Number Item Description Qty Unit Price Disc. % Ext Price Net Price
Subtotal:
Customer Name: Signature: Date:
Hach Tech Name: Signature: Date:
Service Price Detail for Work Listed Above
THIS IS NOT AN INVOICE
| ANY | DOLLAR | AMOUNTS | PRESENTED | IN | THIS | REPORT | IS | AN | ESTIMATION | AND | DOES | NOT | INCLUDE | ANY | APPLICABLE | TAXES. | IF | CHARGES | ARE | OVER | $500.00, | A |
| HARD | COPY | OF | A | PURCHASE | ORDER | MAY | BE | REQUIRED. |
| All | purchases | of | Hach | Company | products | and/or | services | are | expressly | and | without | limitation | subject | to | Hach | Company's | Terms | & | Conditions | of | Sale | (''Hach | TCS''), | incorporated | herein | by | reference | ||||
| and | published | on | Hach | Company's | website | at | www.hach.com/terms. | Hach | TCS | are | incorporated | by | reference | into | each | of | Hach's | offers | or | quotations, | order | acknowledgments, | and | invoice | and | ||||||
| shipping | documents. | The | first | of | the | following | acts | shall | constitute | an | acceptance | of | Hach's | offer | and | not | a | counteroffer | and | shall | create | a | contract | of | sale | (''Contract'') | in | accordance | with | the | Hach |
| TCS, | subject | to | Hach's | final | credit | approval: | (i) | Buyer's | issuance | of | a | purchase | order | document | against | Hach's | offer | or | quotation; | (ii) | Hach's | acknowledgement | of | Buyer's | order; | or | (iii) | ||||
| commencement | of | any | performance | by | Hach | in | response | to | Buyer's | order. | Provisions | contained | in | Buyer's | purchase | documents | that | materially | alter, | add | to | or | subtract | from | the | provisions | of | these | |||
| Terms | and | Conditions | of | Sale | shall | be | null | and | void | and | not | considered | part | of | the | Contract. |
0.00
K&K INDUSTRIES
Sam Tanenbaum 5/2/2025
MC_M82
FIELD_LABOR
** Certificate of Instrument Perf (P) (FRRF)
Hourly Hach Field Service Labor Rate
5.0
5.1
171.00
402.00
855.00
2036.80
0.00
0.00
File details come from the government source that posted it. Updated .