Appendix C Labor Categories MRC OM IDIQ PWS 251102.pdf

OC-2026-129160

Solicitation # 75F40126R00006 Appendix C, Labor Categories

APPENDIX C

LABOR CATEGORIES, DUTIES, AND QUALIFICATIONS

1.0 PURPOSE

This appendix defines the labor categories, duties, responsibilities, and minimum qualifications for personnel performing Operations and Maintenance (O&M) services under this Indefinite Delivery, Indefinite Quantity (IDIQ) contract and task orders issued thereunder.

The labor categories specified herein establish the minimum qualifications for:

• Key Personnel positions requiring Government approval and notification of changes

• Non-Key Personnel positions supporting task order execution

• Quality control and supervision requirements

• Minimum staffing levels by labor category

Task orders issued under this IDIQ may:

• Select applicable labor categories from this appendix

• Specify the number of personnel required in each category

• Add task-order-specific labor categories not listed herein

• Establish labor rate ceilings by category

• Define specific work schedules and coverage requirements

2.0 DEFINITIONS AND ABBREVIATIONS

2.1 Reference to IDIQ PWS Definitions

For general contract terms, acronyms, and key definitions, refer to IDIQ PWS Section 13.0 - Acronyms and Definitions, which includes:

• General contract acronyms (IDIQ, CLIN, CPARS, FFP, etc.)

• Contract-level definitions (Task Order, Ceiling Rate, Ordering Period, etc.)

• Common terms applicable across all task orders

The following definitions in Section 13.0 of the IDIQ PWS are particularly relevant to this appendix:

• Contractor - The entity awarded the IDIQ contract and responsible for performance of task orders

• Key Personnel - Contractor personnel identified in a task order as critical to performance, whose removal or substitution requires Government approval

• COR - Contracting Officer's Representative

• CO - Contracting Officer

• PWS - Performance Work Statement

• O&M - Operations and Maintenance

Appendix C, Labor Categories

2.2 Labor Category-Specific Definitions and Abbreviations

The following terms are specific to labor categories and technical operations under this appendix:

AHU - Air Handling Unit

APM - Assistant Project Manager

AWA - Animal Welfare Act (7 U.S.C. § 2131 et seq.)

CFR - Code of Federal Regulations

CMMS - Computerized Maintenance Management System (e.g., Archibus)

CVM - Center for Veterinary Medicine (FDA)

DDC - Direct Digital Control

DI - Deionized (water)

ERIC - Employee Resource & Information Center (FDA service desk system)

FMP - Facility Management Professional (certification from BOMI)

GFE - Government Furnished Equipment

HFP - Human Foods Program (FDA)

IBC - International Building Code

IMC - International Mechanical Code

IPC - International Plumbing Code

Labor Category - Classification of personnel by skill set, qualifications, duties, and experience level as defined in this appendix

Maryland Department of Labor - State agency regulating stationary engineers and other licensed trades

MDE - Maryland Department of the Environment

NEC - National Electrical Code (NFPA 70)

NETA - InterNational Electrical Testing Association

Non-Key Personnel - All contractor personnel not designated as Key Personnel; changes do not require

Government approval

OII - Office of Inspections and Investigations (FDA)

PM - In this appendix, refers to Project Manager (see also IDIQ PWS where PM may refer to Preventive

Maintenance)

PPM - Professional Project Management (certification)

QC - Quality Control

RO - Reverse Osmosis (water treatment)

SOP - Standard Operating Procedure

TAB - Testing, Adjusting, and Balancing (HVAC systems)

UBC - Uniform Building Code

UPC - Uniform Plumbing Code

Appendix C, Labor Categories

UST - Underground Storage Tank

VAV - Variable Air Volume (HVAC system)

VFD - Variable Frequency Drive (motor control)

WSSC - Washington Suburban Sanitary Commission (water/sewer utility serving Maryland)

3.0 GENERAL REQUIREMENTS APPLICABLE TO ALL POSITIONS

3.1 Professional Conduct

All personnel performing work under this contract shall:

• Maintain professional demeanor and appearance

• Communicate courteously with Government personnel and building occupants

• Follow Government site rules, policies, and security procedures

• Comply with FDA Code of Conduct when on Government premises

• Maintain confidentiality of sensitive or proprietary information observed

3.2 Background and Security

All personnel shall:

• Pass Government background investigation as required for facility access

• Obtain and maintain FDA facility access badge

• Complete all required Government security training

• Report any changes in background status that may affect clearance

3.3 Training and Certification Maintenance

All personnel shall:

• Maintain current licenses, certifications, and credentials as required for their position

• Complete required continuing education for license/certification renewal

• Provide copies of current licenses/certifications to Government upon request

• Complete all Government-mandated training (safety, security, etc.)

• Notify supervisor immediately if any required credential expires or is suspended

3.4 Safety and Health

All personnel shall:

• Complete all required OSHA safety training for their position

• Use required Personal Protective Equipment (PPE) at all times

• Follow all safety procedures and lockout/tagout requirements

• Report all safety hazards, near misses, and incidents immediately

• Participate in safety meetings and training as required

3.5 English Language Proficiency

Appendix C, Labor Categories

All personnel shall demonstrate sufficient English language proficiency to:

• Read and understand technical manuals, procedures, and safety instructions

• Communicate effectively verbally and in writing with Government personnel

• Complete required documentation accurately

• Respond appropriately to emergency situations

3.6 Physical Requirements (General)

Unless otherwise specified by labor category, all personnel shall be capable of:

• Standing and walking for extended periods

• Climbing ladders and stairs

• Working in confined spaces (with appropriate training and certification)

• Lifting and carrying materials up to 50 pounds

• Working in varying temperature conditions (hot mechanical rooms, cold areas, outdoor)

• Working at heights (with appropriate fall protection)

Reasonable accommodations will be made for qualified individuals with disabilities.

3.7 Drug-Free Workplace

All personnel shall comply with FAR 52.223-6 Drug-Free Workplace requirements.

4.0 SUBSTITUTION AND WAIVER PROCEDURES

4.1 Qualification Substitution

General Rule: The minimum qualifications specified for each labor category represent the baseline requirements. Substitutions require advance written approval.

Education Substitution:

• Additional relevant experience may substitute for education requirements at a ratio of 1.5 years experience for each year of education

• Example: 4-year degree requirement may be substituted with 6 additional years of relevant documented experience

Experience Substitution:

• Higher-level certifications or licenses may reduce experience requirements by up to 20% with CO approval

• Education above minimum requirements may substitute for up to 1 year of experience

Certification/License Substitution:

• Equivalent certifications from other recognized bodies may be acceptable with CO approval

• Out-of-state licenses may be acceptable if reciprocity agreements exist or contractor obtains

Maryland recognition

4.2 Substitution Request Process

Appendix C, Labor Categories

1. Contractor submits written request to CO (via COR) minimum 15 days before proposed personnel start date

2. Request must include:

- Position and labor category

- Candidate's actual qualifications

- Specific requirement to be waived or substituted

- Justification for substitution

- Proposed compensating qualifications

- Resume and supporting documentation

3. COR reviews and provides recommendation to CO

4. CO makes final determination within 10 business days

5. No substitution is effective until written CO approval received

4.3 Waivers for Short-Term Needs

For temporary assignments <30 days (emergency coverage, training period):

• COR may grant temporary waiver of non-safety-critical requirements

• Safety-related licenses and certifications may not be waived

• Temporary personnel must work under direct supervision of fully qualified personnel

• Waiver documented in contract file

4.4 Non-Waivable Requirements

The following requirements may NOT be waived or substituted:

• Maryland Stationary Engineer licenses for boiler operation

• Electrical licenses for high-voltage work

• Trade licenses required by State or local law

• EPA refrigerant certifications

• OSHA safety certifications

• Backflow preventer tester certification

• Any license or certification required by code or regulation

5.0 KEY PERSONNEL POSITIONS

Definition: Key Personnel are positions critical to successful contract performance that require

Government approval before assignment and advance notification (minimum 15 days) before any change.

Key Personnel Change Requirements (per FAR 52.242-13):

• Written notice to CO minimum 15 days before proposed change

• Resume and qualifications of proposed replacement

Appendix C, Labor Categories

• CO approval required before replacement begins work

• Government may reject proposed replacement if qualifications inadequate

Total Key Personnel Positions: Varies by task order, typically 8-16 positions

5.1 PROJECT MANAGER (PM)

Position Classification: Key Personnel

Minimum Number: 1 per task order

Reports To: Contractor senior management

Supervises: All on-site contractor personnel

Primary Duties and Responsibilities

• Serve as primary point of contact for all contract activities

• Oversee all contract operations, planning, execution, and evaluation

• Ensure all services are provided in accordance with PWS requirements

• Ensure timely submission of all contract deliverables

• Manage contract budget, schedule, and resources

• Identify and bring all facility deficiencies to COR's attention promptly

• Provide cost proposals for additional services as requested by Government

• Oversee quality assurance program and review/initial quality control inspections

• Coordinate with Government on work schedules, outages, and impacts

• Resolve contractor personnel issues and performance problems

• Ensure compliance with all safety, environmental, and regulatory requirements

• Maintain professional relationships with Government personnel

• Attend meetings with Government as required

• Be on-site during normal business hours (minimum 40 hours/week)

• Provide 24/7 availability for emergencies (phone/email)

Minimum Education Requirements

• Bachelor's degree in Engineering, Facility Management, Business Administration, or related field

OR

• Associate's degree with additional 4 years relevant experience

OR

• High school diploma/GED with additional 8 years relevant experience

Minimum Experience Requirements

• Minimum 7 years documented facility management or O&M contract management experience

• Minimum 5 years experience managing multi-discipline trade personnel (10+ staff)

• Experience with Government contracts (Federal, State, or local) preferred

• Experience with BSL-2 or BSL-3 laboratory facilities highly desirable

• Experience with AAALAC-accredited animal research facilities highly desirable

Appendix C, Labor Categories

• Experience with facilities 250,000+ SF

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have ONE of the following professional certifications:

• Project Management Professional (PMP) from Project Management Institute (PMI)

• Certified Facility Manager (CFM) from International Facility Management Association (IFMA)

• Facility Management Professional (FMP) from Building Owners and Managers Institute (BOMI)

Must also have:

• OSHA 30-Hour General Industry Safety and Health

• Underground Storage Tank (UST) Operator Certification - Class A and Class B

Highly Desirable:

• Professional Engineer (PE) license

• Certified Professional in Healthcare Facility Management (CHFM)

Preferred Qualifications

• Master's degree in relevant field

• 10+ years relevant experience

• Experience with CMMS (preferably Archibus)

• Experience with laboratory infrastructure and operations

• Knowledge of biosafety and animal welfare regulations

• Environmental compliance experience (EPA, MDE, WSSC regulations)

Physical Requirements

• Capable of conducting facility walkthroughs and inspections

• Able to access all areas of facility including mechanical rooms, roofs, basements

• Standard office work physical requirements

Working Conditions

• Primarily office environment with regular facility tours

• On-site presence required during normal business hours (8:00 AM - 5:00 PM, Monday-Friday)

• Some work in mechanical spaces, outdoor areas

• On-call 24/7 for emergencies

• May require occasional evening/weekend work

5.2 ASSISTANT PROJECT MANAGER (APM)

Minimum Number: 1 per task order

Reports To: Project Manager

Supervises: May supervise trades personnel as assigned

Appendix C, Labor Categories

Primary Duties and Responsibilities

• Serve as backup to Project Manager for all PM duties

• Participate in project planning meetings, conferences, site visits, and final inspections

• Review project submittals, shop drawings, and blueprints

• Provide technical support and oversight for maintenance and operations

• Ensure environmental compliance with EPA, MDE, and WSSC regulations

• Oversee Aquaculture Building operations (where applicable)

• Collaborate with Chief Engineer to develop and update Standard Operating Procedures (SOPs)

• Assist with quality control oversight and inspections

• Coordinate work activities and schedules

• Maintain documentation and records

• Interface with Government personnel on technical matters

• Support emergency response activities

Minimum Education Requirements

• Associate's degree in Engineering, Engineering Technology, Facility Management, or related technical field

OR

• High school diploma/GED plus trade certification plus 6 years additional relevant experience

Minimum Experience Requirements

• Minimum 5 years documented O&M experience in facilities management or related field

• Experience with 24/7/365 facility operations

• BSL-2 or BSL-3 laboratory facilities experience required

• AAALAC-accredited animal research facilities experience required

• Experience with facilities 300,000+ SF

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have BOTH of the following:

• Maryland State First Grade Stationary Engineer License (current and active)

• Maryland State HVACR Master License (or equivalent state/local license)

Must also have:

• OSHA 10-Hour General Industry Safety and Health (minimum)

Highly Desirable:

• Universal CFC/EPA 608 Refrigerant Certification

• Building Operator Certification (BOC)

Preferred Qualifications

• Bachelor's degree

• 8+ years relevant experience

• Multiple trade licenses (electrical, plumbing, etc.)

Appendix C, Labor Categories

• Environmental compliance training and experience

• Water treatment experience (aquaculture, process water)

Physical Requirements

• Capable of performing facility inspections in all areas

• Able to work in mechanical rooms, confined spaces, at heights

• Physically able to operate and inspect facility equipment

• May require lifting up to 50 pounds

Working Conditions

• Split between office and field work

• Regular presence in mechanical rooms and equipment spaces

• Exposure to temperature extremes, noise, moving equipment

• On-site during normal business hours

• On-call availability as backup to PM

5.3 CHIEF ENGINEER

Minimum Number: 1 per task order

Reports To: Project Manager or Assistant Project Manager

Supervises: Stationary Engineers, HVACR Mechanics, and other trades personnel

Primary Duties and Responsibilities

• Plan, organize, and direct all operations and maintenance work at MRC

• Develop and maintain comprehensive preventive maintenance program

• Schedule equipment outages and preventive maintenance activities

• Manage work orders using Computerized Maintenance Management System (CMMS/Archibus)

• Perform quality assurance inspections on all work performed

• Lead and supervise team of stationary engineers, mechanics, electricians, plumbers, and other trades

• Repair and maintain all facility equipment and systems

• Train all O&M staff on procedures, systems, and safety

• Ensure all Standard Operating Procedures (SOPs) are followed

• Enforce safety and accident prevention plan

• Monitor operations for performance efficiency and regulatory compliance

• Order materials and parts for repairs, projects, and preventive maintenance

• Plan and forecast preventive maintenance schedules

• Manage boiler and chiller plant operations

• Ensure staff knowledge of applicable building, electrical, mechanical, plumbing, and fire codes

• Coordinate environmental audit inspections and maintain audit readiness

• Troubleshoot and resolve complex technical problems

Appendix C, Labor Categories

• Coordinate with Government on outages and work schedules

Minimum Education Requirements

• Associate's degree in Engineering Technology, Facilities Management, or related field

OR

• Technical/trade school certificate plus 4 years additional relevant experience

OR

• High school diploma/GED plus trade certification plus 6 years additional relevant experience

Minimum Experience Requirements

• Minimum 7 years documented experience in facility O&M, including supervisory experience

• Minimum 3 years experience supervising multi-trade maintenance staff (5+ personnel)

• BSL-2 or BSL-3 laboratory facilities experience required (24/7/365 operations)

• AAALAC-accredited animal research facilities experience required

• Experience with facilities 300,000+ SF

• CMMS experience required

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have:

• Maryland State First Grade Stationary Engineer License (current and active, registered with

Maryland Department of Labor)

Must also have:

• OSHA 10-Hour General Industry Safety and Health (minimum; OSHA 30-Hour preferred)

Highly Desirable:

• Universal CFC/EPA 608 Refrigerant Certification

• Electrical, HVACR, or plumbing trade license

• Building Operator Certification (BOC)

• Certified Plant Engineer (CPE)

Preferred Qualifications

• Bachelor's degree in Engineering or related field

• 10+ years relevant experience

• Professional Engineer (PE) license

• Multiple trade licenses

• Environmental compliance certification

• Advanced CMMS training

Physical Requirements

• Capable of performing hands-on maintenance and inspections

• Able to work in all facility areas including confined spaces, at heights

• Physically capable of demonstrating maintenance procedures to staff

Appendix C, Labor Categories

• May require lifting/carrying up to 75 pounds

Working Conditions

• Primarily field-based with some office work

• Work in mechanical rooms, equipment spaces, outdoor areas

• Exposure to temperature extremes, noise, moving machinery, heights

• May involve confined space entry

• On-site during normal business hours (flexible as needed)

• On-call for emergencies

• May require some evening/weekend work

5.4 STATIONARY ENGINEERS

Position Classification: Key Personnel (ALL 9 positions are Key Personnel)

Minimum Number: 9 positions total for continuous 24/7/365 boiler plant operations

Reports To: Chief Engineer

Supervises: None (individual contributors)

Shift Coverage Requirements

• Minimum 2 licensed Stationary Engineers on duty at all times (24/7/365)

• No single-person coverage permitted

• Continuous boiler plant operations mandatory

• Coverage includes nights, weekends, holidays

• Typical shift structure: rotating 12-hour shifts, days/nights

Primary Duties and Responsibilities

• Operate and monitor boiler plants (MOD-1, MOD-2, BRF) continuously

• Control and regulate operations of boilers, air-conditioning and refrigeration equipment, turbines, generators, pumps, and compressors

• Start up, regulate, repair, and shut down equipment per procedures

• Monitor Building Automation System (BAS) alarms and respond appropriately

• Provide support to O&M team via two-way radio communication

• Execute start/stop commands per Standard Operating Procedures (SOPs)

• Maintain boiler plant operating logs (minimum every 2 hours)

• Record steam pressure and temperature, feedwater data, fuel consumption, combustion parameters

• Monitor oxygen and CO levels

• Perform water chemistry testing and treatment per established procedures

• Adjust controls to optimize efficiency and maintain parameters

• Conduct routine inspections of all equipment

• Identify and report deficiencies immediately

• Perform minor repairs and adjustments as trained

Appendix C, Labor Categories

• Assist with preventive maintenance activities

• Respond to facility emergencies

• Maintain clean and organized work areas

Minimum Education Requirements

• High school diploma or GED required

• Technical/trade school training in stationary engineering, HVAC, or related field preferred

Minimum Experience Requirements

• Minimum 3 years documented experience operating steam boiler plants

• Experience with 24/7/365 continuous operations

• Experience with facilities with multiple boiler plants

• Experience with the following types of equipment:

- Steam boilers (fire-tube and water-tube)

- Condensate return systems

- Steam distribution systems

- Water softeners and treatment systems

- Deaerators

- Fuel oil systems

- Natural gas systems

- Boiler controls and automation

• Research or laboratory facility experience preferred

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have:

• Maryland State First Grade Stationary Engineer License (current, active, and registered with

Maryland Board of Stationary Engineers)

Highly Desirable:

• OSHA 10-Hour General Industry Safety and Health

• Boiler water treatment certification

• Confined space entry certification

Preferred Qualifications

• 5+ years stationary engineering experience

• Experience with Honeywell BAS/Tridium systems

• HVACR or other trade knowledge

• Computer skills for CMMS data entry

Physical Requirements

• Capable of continuous standing, walking during 12-hour shifts

• Able to climb stairs and ladders frequently

Appendix C, Labor Categories

• Able to work in hot mechanical rooms (may exceed 100°F)

• Able to work in confined spaces with proper training

• Capable of lifting up to 50 pounds occasionally

• Vision and hearing sufficient to monitor equipment and alarms

Working Conditions

• Work in boiler plant mechanical rooms continuously during shift

• High heat, noise levels, steam, and moving equipment

• 24/7/365 shift work (days, nights, weekends, holidays)

• Rotating 12-hour shifts typical

• Must be available for holiday coverage

• Overtime may be required for coverage

• Indoor facility environment

5.5 HIGH VOLTAGE ELECTRICIAN

Minimum Number: 1 per task order

Reports To: Chief Engineer or PM/APM

Supervises: May supervise other electricians on specific projects

Primary Duties and Responsibilities

• Perform repairs, preventive maintenance, installations, and replacements of medium-voltage and high-voltage electrical systems (13.8kV and 15kV)

• Troubleshoot electrical distribution systems and equipment

• Conduct infrared thermography inspections of electrical systems

• Perform visual inspections and testing of switchgear, transformers, breakers

• Test and maintain protective relays and metering equipment

• Troubleshoot cable systems to locate faults, grounds, shorts, breaks

• Use specialized test equipment (meggers, high-potential testers, power quality analyzers)

• Perform motor megger testing on large motors (15-200 HP)

• Obtain and analyze transformer oil samples

• Inspect and maintain overhead and underground cable systems

• Check condition of transformers, switches, capacitor equipment, cables

• Maintain electrical distribution systems to avoid unexpected downtime

• Ensure electrical infrastructure maintained per NFPA 70E requirements

• Coordinate electrical outages with Government and facility operations

• Maintain electrical testing documentation and records

• Train and mentor other electricians

• Respond to electrical emergencies 24/7

Minimum Education Requirements

Appendix C, Labor Categories

• High school diploma or GED required

• Technical/trade school training in electrical systems preferred

• Continuing education for license maintenance

Minimum Experience Requirements

• Minimum 5 years documented experience with industrial/commercial electrical systems

• Experience with installation and repair of 13kV to 15kV electrical services

• Experience with high-voltage testing and maintenance procedures

• Experience with facilities 250,000+ SF

• Experience with electrical maintenance in occupied facilities

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have:

• Maryland State Journeyman Electrician License (or Master Electrician License)

OR

• License issued by local jurisdiction (Prince George's County, Montgomery County, etc.)

Must also have:

• OSHA 10-Hour General Industry Safety and Health

• OSHA Lockout/Tagout (Control of Hazardous Energy) training (29 CFR 1910.147)

• NFPA 70E Electrical Safety training (within last 3 years)

Highly Desirable:

• NETA Certified Electrical Testing Technician (ETT)

• Infrared thermography certification (Level I or higher)

• Arc flash safety certification

Preferred Qualifications

• 8+ years relevant experience

• Experience with research laboratories

• Experience with emergency power systems (generators, UPS, ATS)

• Knowledge of power quality analysis

Physical Requirements

• Capable of working with live electrical equipment following safety procedures

• Able to wear required PPE including arc flash suit

• Able to climb ladders and work at heights

• Able to work in confined spaces (manholes, cable vaults)

• Capable of lifting up to 75 pounds

• Color vision required for electrical work

Working Conditions

• Work in electrical rooms, cable vaults, outdoor switchgear areas

Appendix C, Labor Categories

• Exposure to high-voltage electrical hazards

• Work at heights on ladders and aerial lifts

• May work in confined spaces

• On-site during normal business hours

• On-call 24/7 for electrical emergencies

• May require evening/weekend work for planned outages

5.6 BUILDING AUTOMATION SYSTEM (BAS) CONTROLS TECHNICIAN

Minimum Number: 1 per task order

Reports To: Chief Engineer

Supervises: None (individual contributor)

Primary Duties and Responsibilities

• Maintain and manage Building Automation System (BAS) for MRC

• Check, monitor, maintain, and install BAS devices for HVAC, fume hoods, exhaust fans, lighting, pumps, VFDs, environmental growth rooms

• Program and modify BAS graphics and control sequences

• Add new points and devices to BAS system

• Read and modify system blueprints and schematics

• Create hardware schedules for projects, renovations, and new construction

• Perform maintenance, troubleshooting, calibration, and repair of process control systems

• Respond to BAS alarms and failures promptly

• Perform system backups and database management

• Integrate new equipment into BAS

• Generate trend logs and performance reports from BAS

• Train operations staff on BAS usage

• Coordinate with IT on network connectivity issues

• Maintain BAS documentation (as-builts, programming, graphics)

• Be on-site minimum 3 days per week per task order requirements

• Support 24/7 operations with on-call availability

Minimum Education Requirements

• Associate's degree in Electronics, Control Systems, Instrumentation, or related field

OR

• Technical/trade school certificate in BAS/controls plus 2 years additional experience

OR

• High school diploma/GED plus 5 years controls experience

Minimum Experience Requirements

Appendix C, Labor Categories

• Minimum 5 years documented experience with HVAC control systems

• Experience with laboratory and animal research facility controls

• Experience with air handler units (AHUs), exhaust fans, biosafety cabinets, fume hoods

• Experience with 24/7 operated facilities

• Experience with facilities 250,000+ SF

• Honeywell Tridium Niagara framework experience required

• Experience with system programming, graphics, and adding equipment

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Highly Desirable (may be required by specific task orders):

• Honeywell Niagara Framework certification (JACE or AX)

• Honeywell controls certification

• BACnet certification

• Associated Air Balance Council (AABC) Test and Balance certification

Must have:

• OSHA 10-Hour General Industry Safety and Health

Preferred Qualifications

• Bachelor's degree in related field

• 8+ years controls experience

• Multiple controls platform experience (Johnson, Siemens, Schneider, etc.)

• Network and IT systems knowledge

• AutoCAD proficiency

Physical Requirements

• Capable of accessing all areas where BAS equipment located

• Able to work on ladders and in ceiling spaces

• Able to work in mechanical rooms and equipment areas

• Capable of lifting up to 50 pounds

Working Conditions

• On-site minimum 3 days per week (typically Monday, Wednesday, Friday or similar)

• Split between office work (programming) and field work (device maintenance)

• Work in mechanical rooms, above ceilings, outdoor equipment areas

• On-call for BAS failures and critical alarms

• May require some evening/weekend work for system updates

5.7 OFFICE ADMINISTRATOR

Minimum Number: 1 per task order

Appendix C, Labor Categories

Reports To: Project Manager

Supervises: None (individual contributor)

Primary Duties and Responsibilities

• Maintain and assign work orders using Archibus CMMS

• Respond to FDA ERIC (Employee Resource & Information Center) tickets

• Document all service records electronically per Government requirements

• Prepare monthly reports and other contract deliverables

• Coordinate employee training and process FDA badge applications

• Complete preventive maintenance work orders in Archibus system

• Generate monthly reports on work order statistics and performance metrics

• Track schedules for work orders, projects, and ERIC ticket closures

• Track contractor staff FDA badge access and expiration dates

• Order office supplies

• Maintain contract files and documentation

• Coordinate meetings and maintain calendars

• Process invoices and track expenditures

• Serve as liaison between contractor personnel and Government

• Maintain professional and organized office environment

• Support Project Manager with administrative tasks

Minimum Education Requirements

• Associate's degree in Business Administration, Office Management, or related field

OR

• High school diploma/GED plus 5 years office administration experience

Minimum Experience Requirements

• Minimum 5 years office administration or office management experience

• Experience with CMMS systems (Archibus experience highly desirable)

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Experience with Government contracts or Government work environment preferred

• Documented experience on resume with verifiable references

Required Licenses and Certifications

• None required

Highly Desirable:

• Certified Administrative Professional (CAP)

• Microsoft Office Specialist (MOS) certification

Required Skills

• Excellent computer skills with high proficiency in Microsoft Office

• Strong organizational and multitasking abilities

• Strategic planning and scheduling skills

Appendix C, Labor Categories

• Time management and prioritization skills

• Critical thinking and problem-solving skills

• Attention to detail and accuracy

• Professional written and verbal communication skills

• Customer service orientation

• Ability to work independently and as part of team

• Discretion with confidential information

Preferred Qualifications

• Bachelor's degree

• 8+ years relevant experience

• Experience with Archibus or similar CMMS

• Experience with FDA or other Federal agency systems

• Project coordination experience

Physical Requirements

• Standard office work physical requirements

• Occasional facility tours may require accessing all building areas

• Capable of sitting for extended periods at computer workstation

Working Conditions

• Office environment

• On-site during normal business hours (Monday-Friday, 8:00 AM - 5:00 PM)

• Minimal exposure to facility hazards

• Occasional interaction with field personnel

6.0 NON-KEY PERSONNEL POSITIONS

Definition: Non-Key Personnel are positions that do not require Government approval or advance notification of changes, although contractor must ensure all personnel meet minimum qualifications.

Note: While these positions are not designated as Key Personnel, they are essential to contract performance and must meet all specified qualifications.

6.1 HVACR MECHANIC

Position Classification: Non-Key Personnel

Minimum Number: Varies by task order (typically 2)

Reports To: Chief Engineer

Supervises: May supervise apprentices or helpers

Primary Duties and Responsibilities

• Perform repairs, preventive maintenance, installations, and replacements of HVACR equipment

Appendix C, Labor Categories

• Maintain refrigeration logs and reports per SOW/PWS requirements

• Service walk-in freezers (-20°F), refrigerators (-4°F, +4°F), condensers, evaporators

• Maintain chillers, cooling towers, air handlers, exhaust fans

• Troubleshoot HVAC controls and VFDs

• Perform EPA-required refrigerant recovery, recycling, reclaiming

• Maintain refrigerant logs and EPA documentation

• Respond to temperature control complaints

• Perform filter changes on schedule

• Clean coils and condensers

• Test and adjust airflow and controls

• Diagnose and repair compressor failures

• Support laboratory fume hoods and biosafety cabinets maintenance (coordination with certified technicians)

• Respond to emergency HVAC failures

Minimum Education Requirements

• High school diploma or GED required

• Technical/trade school training in HVACR preferred

Minimum Experience Requirements

• Minimum 5 years documented experience in HVACR field

• Experience with commercial/industrial HVAC systems

• Experience with large chiller plants (100+ tons)

• Experience with laboratory or critical environment HVAC preferred

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have:

• EPA 608 Universal Refrigerant Certification (Type I, II, and III)

• Maryland State Journeyman HVACR License (or Master HVACR License)

OR

• Equivalent license from local jurisdiction

Must also have:

• OSHA 10-Hour General Industry Safety and Health

Highly Desirable:

• NATE (North American Technician Excellence) certification

• Building Operator Certification (BOC)

Preferred Qualifications

• 8+ years HVACR experience

• Experience with BAS controls troubleshooting

• Chiller plant optimization training

Appendix C, Labor Categories

• Vibration analysis training

Physical Requirements

• Able to work in hot and cold environments

• Capable of working in confined spaces, at heights, on roofs

• Able to lift and carry equipment up to 75 pounds

• Capable of crawling in tight spaces

Working Conditions

• Work in mechanical rooms, on roofs, in ceiling spaces

• Exposure to temperature extremes

• May work in noisy environments

• On-site during normal business hours

• On-call for emergencies

• May require evening/weekend work

6.2 PLUMBER

Minimum Number: Varies by task order (typically 1)

Reports To: Chief Engineer

Supervises: May supervise helpers

Primary Duties and Responsibilities

• Perform repairs, preventive maintenance, installations, and replacements of plumbing systems

• Test, certify, and repair backflow preventers (½" to 10")

• Maintain domestic water systems (hot and cold)

• Maintain laboratory plumbing systems (high-purity water, RO, DI, distilled)

• Maintain sanitary sewer and storm drainage systems

• Maintain natural gas piping systems

• Install and repair plumbing fixtures

• Troubleshoot and clear drain blockages

• Respond to water leaks and plumbing emergencies

• Maintain pretreatment systems

• Support aquaculture and animal facility plumbing systems

• Maintain trap primers and backwater valves

• Pressure test piping systems

Minimum Education Requirements

• High school diploma or GED required

• Technical/trade school training in plumbing or pipefitting preferred

• Completion of plumbing apprenticeship program preferred

Appendix C, Labor Categories

Minimum Experience Requirements

• Minimum 4 years documented plumbing experience

• Experience with commercial/industrial plumbing systems

• Experience with laboratory plumbing systems preferred

• Experience with pretreatment systems and specialized water systems

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have:

• Maryland State Journeyman Plumber License (or Master Plumber License)

OR

• Plumber License registered with Washington Suburban Sanitary Commission (WSSC)

Must also have:

• WSSC Backflow Prevention Device Tester/Mechanic Certification (registered with WSSC)

Highly Desirable:

• Natural gas piping certification

• Medical gas piping certification (ASSE 6010)

Preferred Qualifications

• Master Plumber License

• 8+ years experience

• Experience with laboratory RO/DI systems

• Pipefitting skills

Physical Requirements

• Able to work in confined spaces (under sinks, in crawl spaces)

• Capable of working in wet conditions

• Able to lift and position pipe and equipment up to 75 pounds

• Capable of kneeling, bending, reaching

Working Conditions

• Work in mechanical rooms, under sinks, in ceiling spaces, crawl spaces

• Exposure to wastewater and chemicals

• May work in wet conditions

• On-site during normal business hours

• On-call for plumbing emergencies

• May require evening/weekend work

6.3 ELECTRICIAN

Minimum Number: Varies by task order (typically 1)

Appendix C, Labor Categories

Reports To: Chief Engineer or High Voltage Electrician

Supervises: May supervise apprentices or helpers

Primary Duties and Responsibilities

• Perform repairs, preventive maintenance, installations, and replacements of electrical systems

(600V and below)

• Troubleshoot, test, and repair circuits, fixtures, controls, and equipment

• Install and maintain lighting systems

• Maintain electrical panels, breakers, and distribution equipment

• Install and maintain electrical outlets and switches

• Work from building plans, blueprints, wiring diagrams, and engineering drawings

• Troubleshoot motor controls and VFDs

• Maintain emergency lighting and exit signs

• Install conduit and pull wire

• Perform electrical testing with multimeters and other tools

• Respond to electrical emergencies

• Support construction and renovation projects

Minimum Education Requirements

• High school diploma or GED required

• Technical/trade school training in electrical systems preferred

• Completion of electrical apprenticeship program preferred

Minimum Experience Requirements

• Minimum 4 years documented electrician experience

• Experience with commercial/industrial electrical systems

• Experience with facilities 150,000+ SF

• Experience with occupied facilities (working around occupants)

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have:

• Maryland State Journeyman Electrician License

OR

• License issued by local jurisdiction (Prince George's County, Montgomery County, etc.)

Must also have:

• OSHA 10-Hour General Industry Safety and Health

Highly Desirable:

• NFPA 70E Electrical Safety training

Preferred Qualifications

• Master Electrician License

Appendix C, Labor Categories

• 6+ years experience

• Controls troubleshooting experience

• AutoCAD ability to read electrical drawings

Physical Requirements

• Able to work on ladders and at heights

• Capable of working in confined spaces (electrical vaults, above ceilings)

• Able to distinguish wire colors (color vision required)

• Able to lift and carry materials up to 75 pounds

Working Conditions

• Work in electrical rooms, above ceilings, outdoor electrical enclosures

• Exposure to electrical hazards (following safety procedures)

• May work at heights

• On-site during normal business hours

• On-call for electrical emergencies

• May require evening/weekend work for planned outages

6.4 MAINTENANCE MECHANIC (JOURNEYMAN)

Minimum Number: Varies by task order (typically 6)

Reports To: Chief Engineer

Supervises: May supervise apprentice mechanics or helpers

Primary Duties and Responsibilities

• Perform general maintenance and specialized repairs on building systems

• Repair and replace defective parts on various equipment

• Provide first-line maintenance on all building utility systems

• Support preventive maintenance program

• Use hand tools and power tools applicable to trade

• Plan, layout, and complete installation, modification, and repair of systems

• Follow instructions from building plans, blueprints, and engineering drawings

• Perform preventive maintenance on air handlers, pumps, fans, motors, conveyors, overhead doors

• Maintain laboratory and animal facility equipment (autoclaves, cage washers, biosafety cabinets -coordination)

• Perform minor plumbing, electrical, and HVAC repairs (under supervision of licensed trades)

• Complete work orders accurately in CMMS

• Maintain tools and equipment

• Keep work areas clean and organized

Appendix C, Labor Categories

Minimum Education Requirements

• High school diploma or GED required

• Technical/trade school training in maintenance or skilled trades preferred

Minimum Experience Requirements

• Minimum 4 years documented experience as maintenance mechanic

• Experience with facilities 150,000+ SF

• Experience with research laboratories and animal testing facilities preferred

• CMMS experience required

• Documented experience on resume with verifiable references

Required Licenses and Certifications

Must have:

• OSHA 10-Hour General Industry Safety and Health

Highly Desirable:

• Trade certifications in plumbing, HVAC, electrical, or other specialties

• Forklift operator certification

• Confined space entry certification

Preferred Qualifications

• 6+ years maintenance experience

• Multi-skilled in several trades

• Welding and fabrication skills

• Elevator/lift maintenance certification

Physical Requirements

• Able to lift, carry, push, pull up to 75 pounds regularly

• Capable of working in confined spaces, at heights

• Able to climb ladders and stairs frequently

• Capable of kneeling, bending, stooping, reaching

Working Conditions

• Work throughout facility in various environments

• Work in mechanical rooms, equipment spaces

• May work in hot, cold, noisy, or dusty conditions

• May work outdoors

• On-site during normal business hours

• May be assigned to rotating shifts for 24/7 coverage

• May require overtime for emergency coverage

6.5 MAINTENANCE MECHANIC (APPRENTICE)

Appendix C, Labor Categories

Minimum Number: Varies by task order (typically 2)

Reports To: Chief Engineer or Maintenance Mechanic (Journeyman)

Supervises: None

Primary Duties and Responsibilities

• Assist journeyman mechanics with maintenance and repairs

• Learn maintenance procedures and techniques

• Perform routine maintenance tasks under supervision

• Help with preventive maintenance activities

• Clean and organize work areas and shops

• Move materials and equipment

• Assist with work order completion

• Learn to use hand tools and power tools safely

• Shadow experienced mechanics to gain skills

• Complete assigned training programs

• Progress toward journeyman-level competency

Minimum Education Requirements

• High school diploma or GED required

• Enrolled in or completed technical/trade school training preferred

Minimum Experience Requirements

• Minimum 1 year documented maintenance experience

OR

• Completion of formal apprenticeship program (1st or 2nd year)

OR

• Military facilities maintenance experience

Required Licenses and Certifications

Must have:

• OSHA 10-Hour General Industry Safety and Health

Preferred Qualifications

• 2+ years experience

• Currently enrolled in apprenticeship program

• Multiple skills (mechanical, electrical, plumbing basics)

Physical Requirements

• Able to lift, carry, push, pull up to 75 pounds regularly

• Capable of working in confined spaces, at heights

• Able to climb ladders and stairs frequently

• Capable of performing physically demanding work for extended periods

Working Conditions

Appendix C, Labor Categories

• Work throughout facility assisting journeymen

• Work in various environments and conditions

• May require some overtime

6.6 GENERAL MAINTENANCE WORKER

Minimum Number: Varies by task order (typically 2)

Reports To: Chief Engineer or assigned journeyman

Supervises: None

Primary Duties and Responsibilities

• Provide general labor support to trade workers

• Assist with repairs and installations

• Move materials, tools, and equipment

• Perform routine cleaning and organization of work areas

• Help with deliveries and stocking

• Perform minor repairs under supervision

• Assist with preventive maintenance tasks

• Set up and take down ladders and scaffolding

• Perform grounds maintenance as needed

• Support various trades as assigned

Minimum Education Requirements

• High school diploma or GED

Minimum Experience Requirements

• Minimum 2 years documented experience in maintenance, facilities, or construction support

Required Licenses and Certifications

• None required

Highly Desirable:

• OSHA 10-Hour General Industry Safety and Health

• Forklift operator certification

• First Aid/CPR

Preferred Qualifications

• 3+ years experience

• Basic knowledge of tools and equipment

• Valid driver's license

Physical Requirements

Appendix C, Labor Categories

• Able to lift, carry, push, pull up to 75 pounds regularly (up to 100 pounds occasionally with assistance)

• Capable of performing physically demanding work all day

• Able to work in all environmental conditions

Working Conditions

• Work throughout facility and grounds

• Work in all weather conditions (indoor and outdoor)

• May work in hot, cold, noisy, or dusty environments

• May require some overtime

6.7 PAINTER

Minimum Number: Varies by task order (typically 1)

Reports To: Chief Engineer or PM/APM

Supervises: None

Primary Duties and Responsibilities

• Perform interior and exterior painting on buildings

• Prepare surfaces by washing, scraping, sanding, filling holes

• Mix paints, stains, varnishes to achieve desired color and consistency

• Add thinners, drying agents, and other additives as needed

• Apply coatings using brushes, rollers, sprayers

• Apply specialty coatings and finishes

• Perform surface finishing techniques

• Maintain painting equipment and tools

• Estimate materials needed for projects

• Protect surfaces not being painted with masking and drop cloths

• Follow safety procedures for VOCs and chemical exposure

• Maintain clean work areas

Minimum Education Requirements

• High school diploma or GED

Minimum Experience Requirements

• Minimum 3 years documented painting experience

• Experience with commercial/industrial painting

• Experience with occupied facilities preferred

Required Licenses and Certifications

• None required

Appendix C, Labor Categories

Highly Desirable:

• Lead-Safe Certified Renovator (EPA RRP certification)

• OSHA 10-Hour General Industry Safety and Health

• Spray certification

Preferred Qualifications

• 5+ years experience

• Completion of painting apprenticeship

• Drywall repair skills

• Wallcovering installation skills

Physical Requirements

• Able to work on ladders and scaffolding

• Capable of reaching overhead for extended periods

• Able to kneel and bend frequently

• Able to lift and carry up to 50 pounds

Working Conditions

• Work indoors and outdoors

• Exposure to paint fumes and chemicals

• Work on ladders and at heights

• May require some evening/weekend work to minimize disruption

6.8 CARPENTER

Minimum Number: Varies by task order (typically 1)

Reports To: Chief Engineer or PM/APM

Supervises: None

Primary Duties and Responsibilities

• Operate woodworking machines and tools (routers, saws, drill presses)

• Construct, alter, maintain, and repair building structures and components

• Interpret blueprints and building plans

• Perform rough and finish carpentry

• Install doors, door hardware, trim, and millwork

• Repair or replace damaged wood structures

• Build and install shelving, cabinets, and storage

• Perform drywall installation and repair

• Perform ceiling tile replacement

• Fabricate sheet metal components as needed

Appendix C, Labor Categories

• Calculate and scribe patterns for fabrication

• Support construction and renovation projects

• Maintain carpentry tools and equipment

Minimum Education Requirements

• High school diploma or GED

Minimum Experience Requirements

• Minimum 3 years documented carpentry experience

• Experience with commercial/industrial building construction and repair

• Experience reading blueprints and using measuring tools

Required Licenses and Certifications

• None required

Highly Desirable:

• OSHA 10-Hour General Industry Safety and Health

• Scaffold erection certification

Preferred Qualifications

• 5+ years experience

• Completion of carpentry apprenticeship

• Cabinet making skills

• Sheet metal fabrication skills

• Welding skills

Physical Requirements

• Able to lift and position building materials up to 75 pounds

• Capable of working on ladders and scaffolding

• Able to use power tools safely

• Capable of kneeling, bending, reaching overhead

Working Conditions

• Work indoors and outdoors

• Work with power tools and machinery

• May work at heights

• Exposure to wood dust, noise

• May require some evening/weekend work for projects

7.0 MINIMUM STAFFING REQUIREMENTS

7.1 Task Order Staffing

Each task order will specify the minimum number of personnel required in each labor category based on:

Appendix C, Labor Categories

• Scope of work

• Facility size and complexity

• Operating hours (24/7/365 vs. normal business hours)

• Government requirements

7.2 Continuous Coverage Positions

For task orders requiring 24/7/365 operations:

• Stationary Engineers: Minimum 9 FTEs to provide continuous 2-person coverage

• Additional coverage personnel may be required for 24/7 maintenance response

• Contractor shall provide sufficient personnel to ensure coverage during vacations, illnesses, training

7.3 Staffing Flexibility

• Contractor may propose personnel with multiple qualifications to serve in more than one labor category

• Cross-training of personnel is encouraged to provide operational flexibility

• Contractor must ensure minimum staffing levels maintained at all times

7.4 Personnel Performance

• Government may request removal of any personnel for cause (safety violations, poor performance, misconduct)

• Contractor shall replace removed…