Alaskan Satellite Space Segment Section C - SOW.pdf

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

SECTION C: ALASKAN SATELLITE SPACE SEGMENT REQUIREMENTS -

SCOPE OF WORK:

ALASKAN SATELLITE SPACE SEGMENT REQUIREMENTS

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

SECTION C: ALASKAN SATELLITE SPACE SEGMENT REQUIREMENTS -

Table of Contents

SECTION C: ALASKAN SATELLITE SPACE SEGMENT REQUIREMENTS

C.1 SCOPE OF WORK

C.1.1 Introduction C.1.2 Background C.1.3 Program Objectives C.1.4 Scope of Work

C.2 APPLICABLE DOCUMENTS

C.3 GOVERNMENT FURNISHED ITEMS

C.3.1 Documentation C.3.2 Telephone Access

C.4 GOVERNMENT RESPONSIBILITIES

C.4.1 Link Turn-up C.4.2 Frequency plans C.4.3 Government Escort

C.5 CONTRACTOR REQUIREMENTS

C.5.1 Satellite Space Segment Plan (CDRL SSSP-01) C.5.2 Satellite Modeling Data (CDRL SMD-02) C.5.3 Technical Support C.5.4 Transponder Restoral C.5.5 Escalation Plan C.5.6 Management C.5.7 Personnel Security C.5.8 Monthly Activity Report (CDRL MAR-03) C.5.9 Monthly ASTI Review C.5.10 Special Projects

C.6 CONTRACTOR DELIVERABLES

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

SECTION C: ALASKAN SATELLITE SPACE SEGMENT REQUIREMENTS

C.1 SCOPE OF WORK

C.1.1 Introduction

This Scope of Work (SOW) describes the Federal Aviation Administration (FAA), National Airspace System (NAS) requirements to provide space segment (i.e., transponders) for the Alaskan Satellite Telecommunications Infrastructure (ASTI), formerly Alaskan NAS Inter-facility Communications System (ANICS). The ASTI program provides inter-facility communications to primarily support the FAA Air Traffic Control (ATC) mission between remote and hub facilities located in Alaska; with additional remote locations in Cape Blanco OR (5S6), Oklahoma City (OKC) OK, Anadyr1 (DYR) Russia, and expected additional sites within the NAS in the future.

C.1.2 Background

ASTI is an FAA-owned and operated satellite-based network that provides Alaska with inter-facility communications for critical, essential, and routine air traffic control services (Availability of 0.9999, 0.999, and 0.99 respectively). The ASTI network topology consists of four hub earth stations, remote earth stations, leased transponder space segment, and a Network Operations Control Center (NOCC). ASTI uses two satellites, denoted as primary and alternate, each satellite providing simultaneous full period service to ASTI terminal equipment to meet ASTI network architecture design requirements for reliability, performance, economy, maintainability, flexibility and system capacity.

ASTI is also providing point to point very small aperture terminal (VSAT) capability to sites within the NAS. ASTI VSAT currently has 8 sites active within the state of Alaska and one in Oklahoma City, OK. ASTI VSAT is planning to deploy one more site in Cape Blanco, Oregon.

Additional sites throughout the NAS may be required in the future. The ASTI VSAT earth stations have one link back to ZAN. Future VSAT sites could be C-band or Ku-band.

The four ASTI hub earth stations are located at the Fairbanks, Kenai, and Juneau Automated Flight Service Stations (AFSS) and the Anchorage (ZAN) Air Route Traffic Control Center (ARTCC). The existing ASTI remote earth station facilities are deployed at various locations throughout Alaska. In general, a remote earth station facility has four satellite modems providing four full-period bi-directional satellite links. The first link is to ZAN via the primary satellite, the second is to the AFSS hub via the primary satellite, the third is to ZAN via the alternate satellite, and the fourth is to the AFSS hub via the alternate satellite. There are exceptions to the above where a remote uses one satellite, or only connects to ZAN, or connects to another remote in addition to the hubs.

The NOCC located at the ZAN ARTCC uses an in-band Network Monitor and Control System (NMCS) to control the remotes via links from ZAN or through the associated AFSS hub and its

1 The Anadyr (DYR), Russia site is not part of the NAS nor owned by the FAA

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006 links to the remote. As required, the NOCC can use NMCS connectivity through the multiple links to remote sites to change configuration parameters (e.g., sat modem frequency, modulation, data rate, etc.). For Phase I dual satellite sites, ASTI has the capability to point and peak a remote site antenna via the NMCS. This capability exists for disaster recovery purposes. A fully functioning remote facility used for testing and training (TTF) is located in the ZAN facility and a laboratory with remote and hub equipment is located at the Mike Monroney Aeronautical Center (MMAC) in Oklahoma City. There is a requirement for FAA remote site technicians to perform peak and pol annually on the remote antennas, which requires assistance from the satellite provider.

C.1.3 Program Objectives

The primary objective of the ASTI network is to provide highly reliable inter-facility communications to support enroute, terminal, and flight service air traffic control operations.

ASTI provides the backbone long haul telecommunications system needed in Alaska to support existing and future NAS telecommunications requirements. ASTI VSAT uses single path, single channel per carrier (SCPC) utilizing Carrier-in-Carrier (CnC) technology with connectivity currently in C-band. ASTI is in the process of implementing Ku VSAT connectivity to single antenna, single link locations in the NAS.

C.1.4 Scope of Work

The requirements contained herein provide a description of the transponder service and associated services necessary to provide space segment for the ASTI network. The required transponder services are specified in Section C.5 below.

Alaskan Satellite Space Segment Technical Specifications, Attachment J-1, contain the requirements and specifications for this solicitation. The existing ASTI facilities are listed in Attachment J-1, Appendix A.

C.2 APPLICABLE DOCUMENTS

The following specification, handbooks, orders, and standards, form a part of the requirements contained herein and are applicable to the extent specified. The latest version of these documents as of the contract date will apply. In the event of conflict between Attachment J-1 Technical Specification and any of the applicable documents cited below, the provisions of the ASTI J-1 Specification will take precedence.

Table 2-1. Applicable Documents

Document Number Title Code of Federal Régulations (CFR) Title 47 Part 25

Title 47, Telecommunications, Vol. 2, Chapter I – Federal Communications Commission, Part 25, Satellite Communications

FAA Order 1600.1F Personnel Security Program

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

Document Number Title FAA Order JO 6000.201A Maintenance of Alaskan Satellite

Telecommunications Infrastructure (ASTI) Equipment

FAA Order 1600.75 Protecting Sensitive Unclassified Information (SUI)

Non-Government Documents TIA/EIA-411-A Electrical and Mechanical Characteristics of Earth

Station Antennas for Satellite Communications

Documents can be obtained from:

FAA Orders: http://www.faa.gov/regulations_policies/orders_notices/index.cfm

FCC Documents: Federal Communications Commission (FCC) 445 12th Street, SW Washington, DC 20554 Telephone Number: 1-888-225-5322

EIA Documents: Electronic Industries Association 2001 Eye Street, N.W.

Washington, DC 20006

Copies of all other specifications, drawings, and publications required in connection with specified procurement functions should be obtained by writing directly to the source.

C.3 GOVERNMENT FURNISHED ITEMS

C.3.1 Documentation

The Government uses Optimal Satcom’s COMPLAN program for link optimization and transmission engineering. The Government will provide current operational frequency plans and link budgets generated using COMPLAN. This information will be provided in COMPLAN file format, or MS Excel formatted reports generated by COMPLAN. The information will be the best available at the time of delivery. The FAA does not make any representations as to the accuracy or currency of the information. The Contractor must verify the accuracy of all information.

C.3.2 Telephone Access

The Government will provide access to existing Government telephones for use by the Contractor personnel while working on an FAA/Government facility for the conduct of contract related activities.

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

C.4 GOVERNMENT RESPONSIBILITIES

C.4.1 Link Turn-up

The Government will perform turn-up of links in coordination with the Contractor. The Government will specify dates and times of link turn-up and coordinate transition support requirements with the Contractor. An initial transition period of up to 3 months may be required.

C.4.2 Frequency plans

The Government will engineer all changes to frequency plans. These changes include, but are not limited to:

♦ Frequency of carrier(s) within, or movement between, transponders on a satellite ♦ Modulation or FEC for carrier(s) (utilizing constant coding and modulation (CCM)) or codebook of supported modulation and FEC types (for adaptive coding and modulation

(ACM))

♦ Data rate for carrier(s) ♦ Overhead for carrier(s) ♦ Uplink Effective Isotropic Radiated Power (EIRP) of carrier(s) ♦ Use of SCPC and Carrier-in-Carrier (CnC) technology ♦ Automatic Uplink Power Control (AUPC)

C.4.3 Government Escort

FAA employees will escort and provide oversight of Contractor employees requiring access to any FAA facilities.

C.5 CONTRACTOR REQUIREMENTS

The Contractor must provide C-Band space segment bandwidth starting at one (1) transponder (nominally 36 MHz usable) on each of the two (2) required satellites for coverage in the state of Alaska. The Government must have the ability, at any point during the life of the contract and at its option, to increase transponder bandwidth by one-quarter transponder (nominally 9 MHz usable) on each of the transponders covering the state of Alaska. The government will not order less than one (1) transponder (nominally 36 MHz usable) on each of the two required satellites for coverage in the state of Alaska.

The contractor must also provide 1 MHz of continuous C-band transponder space for CONUS site coverage on one of the satellites covering Alaska. We understand that every portion of the CONUS may not be in the footprint of a satellite also covering Alaska, but the Contractor must make every effort to ensure maximum CONUS coverage.

The Contractor must have the ability to provide, at any time during the life of the contract and at the government’s option, 2 MHz of Ku-band transponder space for CONUS and Alaska.

Transponder coverage must include Anchorage, AK. We understand that every portion of the CONUS and Alaska may not be in the footprint of a satellite, but the Contractor must make every effort to ensure maximum CONUS and Alaska coverage.

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

The Contractor must provide satellite transponder space segment bandwidth required by the government during the life of the contract. The Contractor must provide all satellite information associated with C-Band and Ku-band space segment in the Satellite Space Segment Plan deliverable.

All space segment bandwidth provided by the Contractor must be linear polarized with orthogonal polarization on the uplink and downlink. All bandwidth on the same satellite on the same band must have the same polarization.

The transponder gain setting (saturation flux density (SFD) settings) of all space segment bandwidth provided for the existing ASTI network must meet the J-1 requirements ensuring that the Government can operate its carriers using the existing antennas and HPAs.

For fully leased transponders (nominally 36 MHz usable), the Contractor must provide the Government the ability to change the transponder gain (SFD) setting by ±3dB required (±6 dB desired) from the nominal value upon request.

If at any time during the contract, the Government determines, in its sole discretion, that transitioning to a new satellite or transponder is necessary, then the Government will need 2 weeks for testing of the new satellite or transponder. The Contractor must make available a minimum of 1 MHz contiguous bandwidth on the new transponder over the two (2)-week duration for testing.

C.5.1 Satellite Space Segment Plan (CDRL SSSP-01)

The Contractor must provide a Satellite Space Segment Plan that documents their management approach, escalation plan, restoral plan, and technical support. The Contractor must obtain FAA approval of the Satellite Space Segment Plan in accordance with Section C.6 of this SOW.

C.5.2 Satellite Modeling Data (CDRL SMD-02)

The Contractor must provide Satellite Modeling Data (SMD) which documents satellite characteristics for all proposed satellites. The Contractor must obtain FAA approval of the Satellite Modeling Data deliverable in accordance with Section C.6 of this SOW.

C.5.3 Technical Support

The Contractor must provide telephone support to the Government both during the transition of services to this contract and throughout the duration of the period of performance of this contract. The Contractor must provide assistance to Government personnel when troubleshooting is required to determine the location of a service problem.

The Contractor must provide a telephone number for trouble reporting and trouble resolution assistance. This service must be “live” non-automated Contractor assistance available 24 hours per day, 7 days per week, each day of the year.

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

Technical support services include but are not limited to peak-and-pol support, spectrum measurement support, calibrated EIRP measurement support, and interference geolocation support as further specified below.

The Contractor must provide peak-and-pol support to the Government on an as-needed basis by

(a) providing the means to access the satellite center-of-box schedule, and (b) real-time live coordination with Contractor personnel to monitor the downlink co-pol and cross-pol spectrum and carrier power to assist the Government in pointing the antenna towards the satellite and aligning the polarization axes.

The Contractor must provide assistance to Government personnel on an as-needed basis by providing the downlink measured spectrum of the Government’s transponder or bandwidth, including if requested, adjacent 20 MHz spectrum on each side of the Government’s transponder or bandwidth, and cross-pol spectrum.

The Contractor must provide assistance to Government personnel on an as-needed basis by providing calibrated downlink beam-peak EIRP measurements of requested Government’s carriers or the satellite beacons in the same band.

The Contractor must provide assistance to Government personnel on an as-needed basis by providing geolocation services in the event of an interference.

The Contractor must have a single point of contact (POC) and at least one backup POC for restoration of service.

The Contractor must support FAA performed maintenance actions for pointing alignment and cross pole isolation, which is performed annually for each antenna system at all sites listed in Attachment J-1, Appendix A as a minimum, per the latest version of FAA Order 6000.201.

C.5.4 Transponder Restoral

The Contractor must provide a Tiered Transponder Restoral Plan that includes Table 5-1, Tiered Response Matrix, Tier I, Tier II and Tier III requirements.

Table 5-1 – Tiered Response Matrix

Event Level Issue (i.e., interference) Response Time FAA Contact

Tier I

Any disruption/degradation affecting one (1) MHz or more of the aggregate service bandwidth

One (1) hour diagnosis, response, and plan of resolution.

Restoral Plan begins (at Government’s option) within four

ASTI NOCC Operator

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

(4) hours if issue not resolved.

Tier II

Any disruption/degradation affecting less than one

(1) MHz of the aggregate service bandwidth

One (1) hour diagnosis, response and plan of resolution.

ASTI NOCC Operator

Tier III Routing and/or service affecting issues

One (1) hour diagnosis, response, and plan of resolution.

ASTI NOCC Operator

In the event of a satellite failure, or a failure of a transponder or any Tier I event which includes any disruption or degradation affecting 1 MHz or more of the aggregate service bandwidth, the Contractor must restore services onto an operational satellite or transponder(s) that has been designated as the restoral transponder(s) and/or restoral satellite (i.e. the backup primary or backup alternate satellite).

Disruption or degradation of services include not meeting the technical requirements listed in Alaskan Satellite Space Segment Requirements, Attachment J-1 and specifically downlink requirements listed in Attachment J-1, SPEC.1.2.1.5. Upon notification of a Tier I event by the FAA (e.g., FAA Contract Officer, Contract Officer Representative or ASTI NOCC operator) the Contractor must respond within an hour with the satellite operator’s diagnostic information and planned resolution regarding the event.

In the event that the resolution measure proved to be unsuccessful, the Contractor must verify that the FAA wants to initiate the transponder restoral plan and move to the backup satellite or transponder(s). The FAA may elect to defer the initiation at their discretion. As directed by the FAA, the Contractor must initiate the Transponder Restoral Plan within four hours of the initial notification of the event. The Contractor must work collaboratively in cooperation with the FAA during the transition of service to the backup satellite or transponder(s).

In the event of a fault, failure, incident, or event on the satellite or the satellite command and control systems that either results in a Tier I event, or has the potential with progression of time, to result in a Tier I event, the Contractor must promptly inform the Government, providing sufficient information regarding the incident and its impact or potential impact on the Government’s bandwidth and the health and viability of the satellite.

The Contractor must continue to inform the Government as additional information becomes available, until the fault, failure, incident, or event is resolved. The Contractor must aid the Government in making a decision as to whether to invoke the Restoral Plan proactively in the event that a Tier I event is likely or imminent, or to take such measures as are reasonable to protect the Government’s services, including, but not limited to, procuring bandwidth on other satellites or transponders.

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

Upon notification of a Tier II event by the FAA, the Contractor must respond within an hour with the satellite operator’s diagnostic information and planned resolution regarding the event.

Tier II events are defined as any disruption or degradation affecting less than 1 MHz of the aggregate service bandwidth and include not meeting any of the technical requirements defined in Alaskan Satellite Space Segment Technical Specifications, Attachment J-1. The Contractor must work diligently in cooperation with the FAA ASTI NOCC personnel for expedient resolution of the Tier II event. Multiple simultaneously occurring correlated Tier II events that in aggregate affect more than 1 MHz of the service bandwidth shall be considered a Tier I event.

Minor events, Tier III events, include routing and other service affecting events that may require troubleshooting and restoral assistance from the Contractor. The Contractor must work collaboratively in cooperation with the FAA ASTI NOCC personnel for resolution of the Tier III event.

For chronic Tier II or Tier III events, the Contractor must work collaboratively in cooperation with the FAA ASTI NOCC personnel to identify and rectify the root cause of the problem.

The restoral plan must be initiated upon contact with the designated FAA authority as designated by the FAA contracting officer (CO) or contracting officer representative (COR) and responded to according to the tiered plan as stated above.

The contractor must meet response times in Table 5-1-Tiered Response Matrix. Failure to meet response time parameters will result in service delivery credits as outlined in Section H-8.

C.5.5 Escalation Plan

The contractor must provide an Escalation Plan describing procedures that include points of contact and telephone numbers. The plan must include successively senior level management personnel to enable the execution of the escalation plan and procedures.

C.5.6 Management

The Contractor must provide all resources and services necessary to meet the contract requirements. Contractor must monitor the satellite link(s) and the satellite(s) for satellite related problems, (e.g. transponder saturation or interference from other carriers). Contractor must provide the Monthly Activity Report (See Section C.5.8) and set up and attend the Monthly ASTI Review (See C.5.9).

C.5.7 Personnel Security

The Contractor and subcontract personnel must comply with the personnel security requirements as specified in FAA Order 1600.1F, Personnel Security Program, FAA Order 1600.75 Protecting Sensitive Unclassified Information (SUI), and any clauses included in this contract.

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

C.5.8 Monthly Activity Report (CDRL MAR-03)

The Contractor must provide a monthly activity report which contains at a minimum: Questions and or concerns by the vendor or the FAA; Operational highlights for the month, and any changes to the Satellite Space Segment Plan, or Satellite Modelling Data.

C.5.9 Monthly ASTI Review

The Contractor must set up a monthly recurring meeting with the FAA CO, PM, and or their designees that will discuss the Monthly Activity Report.

C.5.10 Special Projects

Throughout the life of this contract, there may be a need for additional CLINs to purchase additional or different bandwidth amounts for C and Ku than what is currently listed in Section B.1.5. If necessary, the FAA will add the CLIN via a contract modification and the contractor must support this effort as ordered by task order.

C.6 CONTRACTOR DELIVERABLES

The Contractor must provide electronic copies of deliverables as indicated in the table below.

Acceptable electronic formats are MS Office 365, Adobe Acrobat PDF format and MS PowerPoint.

The Contractor must submit the following deliverables as specified in this SOW.

Deliverable SOW Reference Due Date Acceptance Criteria Acceptable

Format

CDRL SSSP-01

(Satellite Space Segment Plan)

C.5.1

30 Days After Contract Award

Formal, written approval is required prior to final acceptance of the data item by the Government. If it is determined that certain of the contractual requirements for this data item are not satisfied, the Government will notify the Contractor of each deficient area and will withhold final acceptance pending corrections of all deficiencies by the Contractor. Any revisions to approved documents shall also require formal written approval. In the event of conflict between the approved document(s) and the contract, including the SOW and all referenced specifications, the contract shall take precedence.

MS Office 365 or Adobe Acrobat

PDF

format

Alaskan Satellite Space Segment SIR #693KA8-25-R-00006

CDRL SMD-02

(Satellite Modeling Data)

C.5.2

5 Days After Contract Award

Formal, written approval is required prior to final acceptance of the data item by the Government. If it is determined that certain of the contractual requirements for this data item are not satisfied, the Government will notify the Contractor of each deficient area and will withhold final acceptance pending corrections of all deficiencies by the Contractor. Any revisions to approved documents shall also require formal written approval. In the event of conflict between the approved document(s) and the contract, including the SOW and all referenced specifications, the contract shall take precedence.

MS Office 365 or Adobe Acrobat

PDF

format

CDRL MAR-03

(Monthly Activity Report)

C.5.8

To be delivered *NLT 1st of every Month.

Reports are submitted on time and in the COR approved format for COR Approval.

MS Office 365, Adobe Acrobat

PDF

format or

MS

PowerPoint

Monthly ASTI Review C.5.9

To be held *NLT 4th week of the Month.

N/A Zoom or Microsoft

TEAMS

*NLT – no later than.

C.6 CONTRACTOR DELIVERABLES