Attachment_2_CSP.docx

N00421-18-R-0018 Enclosure (3) N00421-18-R-0032 Enclosure (3) Contract Surveillance Plan (CSP) for Engineering, Prototyping and Fabrication Shop Support Services

1. Purpose

This CSP document is developed and applied by the Government to ensure systematic Quality Assurance (QA) methods are used in the administration and surveillance of tasking under the contract. The intent is to ensure the Contractor performs In Accordance With (IAW) the Statement of Work (SOW), and the Government receives the quality of services called for in each Task Order (TO) SOW.

This acquisition is for providing operational, technical, logistical and system engineering support in system certification; technical assistance; systems analysis and engineering; test and evaluation; installation and maintenance; hardware design, development, technical logistics support; configuration management; training support; equipment manufacturing; quality control; and project management for the Naval Air Warfare Center Aircraft Division (NAWCAD) Patuxent River, St. Inigoes, Air Traffic Control (ATC) Systems Division, Area Control Systems (ACS) Branch Code 4.11.7.3 mobile air battle management systems and communication-electronic support systems

The contractor shall provide a wide array of technical services including: system certification support for certification/verification tests on fielded equipment at shore stations; engineering and technical services for maintenance testing of fielded equipment and monitor, track, and report any unresolved deficiencies; provisioning support including translating technical requirements and program constraints for inputs into acquisition documentation, ordering, maintaining status accounting, receiving provisioning items, controlling inventory, and distributing Operation & Maintenance (O&M) equipment; production engineering, integrated logistics support and technical support for the improvement of production items; engineering, integrated logistics support and technical support for system upgrades; engineering and technical services in support of production testing and evaluating systems; recommend, design and develop in support of Engineering Change Proposals (ECPs), test, fabricate or assemble, install, and document field changes and modifications to operational hardware; fabricate upgrades for Area Control systems; overhaul and repair equipment in accordance with system specifications and overhaul procedures; collect, consolidate and summarize information such as historical summaries, current project status and project milestones to prepare briefing and presentation material for various program reviews.

This Multiple Award Indefinite Delivery Indefinite Quantity (IDIQ) contract (MAC) will have Cost Plus Fixed Fee (CPFF) Level of Effort (LOE), and Firm Fixed Price (FFP) Contract Line Item Number (CLIN) for labor and a corresponding cost reimbursable CLIN for Other Direct Costs (ODCs). The contract will have a five-year ordering period. A properly executed CSP will assist the Government in achieving the objectives of this procurement.

2. Authority

Authority for issuance of this surveillance document is provided under Contract Section E - Inspection and Acceptance which provides for inspections and acceptance of the services, products and documentation called for in the contract executed by the Contracting Officer (KO) or a duly authorized representative.

3. Scope

To fully understand the roles and responsibilities of the parties, it is important to first define the distinction in terminology between Quality Control Plan and the CSP. The Contractor, and not the Government, is responsible for the Quality Control Plan, which defines the management and quality control actions necessary to meet the quality standards set forth in the contract and all resultant orders.

The CSP provides Government surveillance oversight of the Contractor’s efforts to assure they are timely, effective, and delivering the results specified in the contract and each TO.

4. Government Resources

The following definitions for Government resources are applicable to this plan:

KO: A person duly appointed with the authority to enter into a contract (Procuring Contracting Officer (PCO)), or a person with the authority to administer contracts (Administrative Contracting Officer (ACO)) and make related determinations and findings on behalf of the Government. The PCO for this contract is Mr. Frank Douglass. The ACO will be designated in the resulting MAC Task Orders (TO). KOs are designated via a written warrant that sets forth limitations of authority.

Contracting Officer Representative (COR): An individual appointed in writing by the PCO to act as their authorized representative to assist in administering the contract. The COR for this contract will be designated in the resulting MAC TOs. The limitations of authority are contained in the letter of appointment.

Alternate Contracting Officer Representative (ACOR): An individual appointed in writing by the PCO to act as their authorized representative, in the absence of the COR, to assist in administering the contract. The ACOR for this contract will be designated in the resulting MAC TOs. The limitations of authority are contained in a written letter of appointment.

Government Project Lead (GPL): The COR designates individual GPLs to assist in administering of specific efforts under the MAC TOs.

5. Responsibilities

The following Government resources will have responsibility for the implementation of this CSP:

KO: The KO (PCO or ACO) ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the KO that assures the Contractor receives impartial, fair, and equitable treatment under the contract. The KO is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

COR: The COR is responsible for technical administration of the contract and assures proper Government surveillance of the Contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect contract price, terms or conditions shall be referred to the KO for action.

ACOR: The ACOR assists the COR for technical administration of the contract and assures proper Government surveillance of the Contractor’s performance. The ACOR is not empowered to make any contractual commitments or to authorize any changes on the Government’s behalf. Any changes that the Contractor deems may affect contract price, terms or conditions shall be referred to the KO for action.

GPL: The GPL is responsible for assisting in administering of specific efforts under the contract. A GPL cannot, in any manner, alter the scope of the contract, make commitments or authorize any changes on the Government’s behalf.

6. Methods of QA Surveillance

a. Contractor Performance Assessment Reporting System (CPARS): The market place for this type of effort is very competitive. As such, the successful offeror has a vested interest in the Government-generated CPARS ratings under this contracts resulting task orders. Additionally, an evaluation using the CPARS format will be performed at the end of each ordering year. This evaluation will be one determinant in the award of future contracts or TOs. The Government will address the quality of product or service, schedule, cost control, business relations, management, utilization of small business and other important areas for this procurement. Some of the monitoring methods to be used will be Government observation, review of reports, customer feedback and review of Contract Data Requirements Lists (CDRLs). As this information may affect future source selections throughout the Department of Defense (DoD), as well as the continuation of this tasking, the annual Government assessment will be used appropriately as an additional performance oversight and communication tool within the policies of this CSP.

b. CSP: This document will be used by the COR, ACOR and GPLs in the technical administration of this contract. In addition to the below instructions, the form to be used for documentation of QA surveillance is the checklist provided herein.

7. Surveillance

Enclosure (2) sets forth the performance standards, incentives and surveillance methods for the Contractor, the COR and GPLs while enclosures (1) and (3) provides the checklist and means for the COR to document the results of the surveillance and will be provided to the KO.

8. Documentation

In addition to providing reports to the KO, the COR will maintain a complete QA file. The file will contain copies of all reports, evaluations, recommendations and any actions related to the Contractor’s performance of the QA function, including the originals of the QA Checklists. All such records will be maintained for the life of the MAC TO’s. The COR will forward these records to the KO at termination or completion of the MAC TO’s.

9. Enclosures

Enclosure (1): Surveillance Activity Checklist Enclosure (2): Quarterly Evaluation By Contract Data Requirements Lists Enclosure (3): Annual Surveillance Summary N00421-16-R-0059 N00421-18-R-0032 Attachment 2

Source Selection Information 2 UNCLASSIFIED//FOR OFFICIAL USE ONLY See FAR 2.101 and 3.104

SURVEILLANCE ACTIVITY CHECKLIST

Quarterly Surveillance:

The COR will perform a quarterly assessment of Quality, Schedule, Cost Control, Business Relations, Management, Utilization of Small Business and Other Areas as applicable utilizing the CPARS evaluation rating definitions listed in enclosure (3).

QUARTERLY EVALUATION – BY SOW Paragraph

Measure

Non-Disclosure Agreement (NDA) A039 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Enclosure (1) N00421-18-R-0032 Enclosure (1)

Source Selection Information 12 UNCLASSIFIED//FOR OFFICIAL USE ONLY See FAR 2.101 and 3.104 Quarterly Evaluation By Contract Data Requirements Lists (CDRLs) Form DD 1423

Services (Trip Report) A001 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback .

Inventory List Report A002 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Supply Order Status Accounting Report A003 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback .

Receivables Accounting Report A004 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Shipping Accounting Report A005 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Recommendations Report A006 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Engineering and Technical Services Accomplishment Report / Engineering Report A007 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Installation Control Drawings Report/ ICDs and Revisions A008 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Provisioning Parts List Index A009 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Supplemental Data for Provisioning / Provisioning Technical Documentation A010 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Configuration Status Accounting Report / Configuration Drawings A011 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

System Operation Verification Testing (SOVT) A012 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Training Systems Plan A013 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Integrated Logistics Support Plan A014 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Logistics management Information Summaries / User Logistics Support Summaries A015 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Planned Maintenance System; Development of Maintenance Requirement Cards, Maintenance Index Pages, and Associated Documentation / Maintenance Plan A016 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Life Cycle Documentation A017 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Planned Maintenance System; Development of Maintenance Requirement Cards, Maintenance Index Pages, and Associated Documentation / Preventative Maintenance/System Maintenance Requirement Cards (MRC) A018 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Planned Maintenance System; Development of Maintenance Requirement Cards, Maintenance Index Pages, and Associated Documentation / Preventative Maintenance/System Maintenance Index Pages (MIPs) A019 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Test Plan/Test Procedures / Acceptance Test Plans and Procedures A020 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Test Plan/Test Procedures / Test Plans and Procedures A021 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Test Procedures; Preproduction, Acceptance / Test Report A022 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Systems Problem Report A023 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Engineering Drawings A024 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Technical Manuals, Operation & Maintenance Instructions / Technical Manual Revisions A025 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Evaluation Field Change Report A026 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Fleet Metrics Report A027 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Production Line of Balance Status / Production Progress Plan A028 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Repair/Modification/Overhaul Status Report / Repair Status Report A029 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Repair/Modification/Overhaul Status Report / Technical Repair Standards A030 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Briefing and Presentation Material A031 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Funds Man Hour Expenditure Report/ Funds Expenditure Report A032 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Voucher Reconciliation Report A033 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Funds & Man Hour Expenditure Report / Time Expenditure Report A034 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Contractor’s Progress, Status and Management Report A035 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback.

Segregation of Cost Report A036 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback

Material Tracking Report A037 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback

OPSEC Plan A038 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback

Non-Disclosure Agreement (NDA) A039 100% Inspection by COR/ACOR and/or GPLs and quarterly feedback

Metric Summary:

Current Period

Cumulative

Total Number of Deliverables Submitted:

Total Number of Deliverables Submitted Late:

Total Number of Deliverables Requiring Revision:

Percentage of Deliverables Submitted Late:

Percentage of Deliverables Requiring Revision:

Enclosure (2) N00421-18-R-0032 Enclosure (2)

Annual Surveillance Summary

The COR will perform an assessment of overall contract performance utilizing the CPARS evaluation rating definitions listed below. This assessment will be completed annually covering the previous 12 months.

Annual Surveillance Completed By: _______________________

Date Completed: ________________

All SOW and CDRL tasks, including sub-tasks, will be assessed focusing on the following.

Quality of Product or Service: Assess the Contractor’s effort to transform operational needs and requirements into an integrated solution. Areas of focus may include the planning and management of program tasks, the quality of support provided throughout all phases of contract execution, the integration of program management specialties, management of interfaces and the management of a totally integrated effort of all program management concerns to meet cost, performance and schedule objectives. Assess how successfully the Contractor meets program quality.

Schedule: Assess the Contractor’s adherence to the required delivery schedule by assessing the Contractor’s efforts during the assessment period that contribute to or effect the schedule variance. Also address significance of scheduled events (i.e., design reviews), discuss causes and assess the effectiveness of Contractor corrective actions.

Cost Control: Assess the Contractor’s effectiveness in forecasting, managing and controlling contract cost. Is the Contractor experiencing cost growth or under-run? If so, discuss the causes and Contractor proposed solutions for the cost overruns. For contracts where task or contract sizing is based upon Contractor provided person hour estimates, the relationship of these estimates to ultimate cost should be assessed. In addition, the extent to which the Contractor demonstrates a sense of cost responsibility, through the efficient use of resources in each work effort should be assessed.

Business Relations: Assess the timelines, completeness and quality of problem identification; corrective action plans; proposal submittals; the Contractor’s reasonable and cooperative behavior; effective business relations; and customer satisfaction.

Management: Assess the Contractor’s success with timely award and management of subcontracts, including whether the Contractor met small/small disadvantage and women-owned business participation goals. Discuss the extent to which the Contractor discharges its responsibility for integration and coordination of all activity needed to execute the contract; identifies and applies resources required to meet schedule requirements; assigns responsibility for tasks/actions required by contract; communicates appropriate information to affected program elements in a timely manner. Assess the Contractor’s risk mitigation plans.

Utilization of Small Business: The Request for Proposal (RFP) and FAR Subpart 19.7 and 15 U.S.C. 637 contains statutory requirements for complying with the Small Business Subcontracting Program. Assess whether the Contractor provided maximum practicable opportunity for Small Business (including Alaska Native Corporations (ANCs) and Indian Tribes) (including Small Disadvantaged Businesses (which also includes ANCs and Indian Tribes), Women Owned Small Businesses, HUBZone, Veteran Owned, Service Disabled Veteran Owned Small Business and ANCs and Indian Tribes that are not Small Disadvantaged Businesses or Small Businesses) to participate in contract performance consistent with efficient performance of the contract. Evaluation will focus on the metrics of actual small business utilization as compared to the contract required targets and the Contractor’s submitted small business plan.

Other areas: Assess additional evaluation areas unique to the contract or that cannot be captured elsewhere.

The evaluation ratings are as follows:

Exceptional Performance: Contractor’s performance of virtually all contract requirements consistently exceeds the acceptable standards and in addition provides numerous significant tangible or intangible benefits to the Government (e.g., improved quality, responsiveness, reduced costs (>5%) below initial estimates, increased timeliness or generally enhanced effectiveness of operations). Although a few areas require minor improvement, these areas are offset by superior performance in other areas. The few problems that do exist are insignificant in nature, have been noted and the Contractor has taken effective quick corrective action.

Very Good Performance: Contractor’s performance of most contract requirements is consistently above acceptable standards and provides significant tangible and intangible benefits to the Government (e.g., improved quality, responsiveness, reduced costs (1-5%) below the initial estimates, increased timeliness or generally enhanced effectiveness of operations). Although some areas require improvement, these areas are minor and are offset by better performance in other areas. Few, if any, recurring problems have been noted and the Contractor has taken satisfactory corrective action.

Satisfactory Performance: Contractor’s performance of most contract requirements meets the acceptable standards with some tangible or intangible benefits to the Government (e.g., improved quality, costs are consistent with expectations, responsiveness, increased timeliness, or generally enhanced effectiveness of operations). Although there are some areas of very good or excellent performance, these are more or less offset by marginal performance in other areas.

Marginal: Performance does not meet the full intent of the contract requirements. The contractual performance of the task and subtask being assessed reflect a problem for which the Contractor has not yet identified marginally corrective actions. Costs have exceeded estimates without reasonable justification. The Contractor’s proposed actions appear only marginally effective or were not fully implemented.

Unsatisfactory Performance: Contractor’s performance of most contract requirements is inconsistent and frequently does not meet acceptable standards. Quality, responsiveness, and timeliness in many areas require attention and action. Cost control efforts are nearly nonexistent. Corrective actions were not taken or were ineffective.

Source Selection Information 15 UNCLASSIFIED//FOR OFFICIAL USE ONLY See FAR 2.101 and 3.104