USHMM Response to Questions.pdf

Question Number Question USHMM Response

1 Is the solicitation a new requirement set by the government or is this a contract currently being performed that the government is renewing. If this is a renewal, do you have the contract number associated with the old contract?

This is a new requirement that includes requirements previously performed under two contracts but does not replicate those contracts. There are new requirements as well as changes to existing requirements in this RFP.

2 I'm reaching out regarding the solicited requirement referenced in the subject line. In one of the Collective Bargaining Agreements, the contract numbers 954767-20-C-0205 and AC-9531-18-0025. Are these the incumbent contract? I tried searching for them in FDPS and USASpending but could not find them. Is the typical data for them published elsewhere?

These are the incumbents contract numbers. The Museum does not publish data to FPDS. Note that AC-9531-18-0025 was not a federally funded contract.

3 I am requesting the value of the incumbent contracts mentioned: 954767-20-C-0205 and AC-9531-18-0025.

Additionally, this seems to just be a consolidation of the previous contracts. Is that correct or are there drastic changes between the scope of this requirement and the incumbents? Is the current project progressing satisfactorily as well?

The current value of contract 954767-20-C-0205 including options, amendments and extentions is $6,646,242.23. The current value of AC- 9531-18-0025 including options, amendments and extensions is $5,655,964.02. Please see the answer to Question 1 for response to other questions.

4 Concluding the site visit for Solicitation - 95476725R1010 may we formally request the sign in sheet ? The Museum will not be providing a copy of the sign in sheet. As a reminder it was a mandatory requirement that Offerors attend both site visit locations in order to be eligible to submit a proposal.

5 Can Past Performance citations be used for a Parent company? If an Offeror provides past performance citations for a parent company or any corporate affiliate and seeks to attribute the past performance of that affiliate to the offeror, the Offeror must provide a factual basis showing the planned relationship between the companies on the future contract.

6 Will the Government be providing all materials supplies for the contract? Yes, the government will provide all tools, parts, supplies, and materials except for personal tools, person specific PPE including NFPA 70E required PPE (arc flash), uniforms, and cell phones (and related supplies and services) for contractor staff

7 Will the Government have in place and be paying for all the subcontract agreements for water treatment, chillers, Fire Alarm, etc.?

Yes. Please see provided list of third party contracts.

8 For the contractor provided CMMS system, is the Government looking for one view license to be assigned to them to share or multiple? If more than one, how many?

As the details of access and licenses differ based on the CMMS program being used, please include the cost of one license in the base pricing and provide optional pricing for each additional license.

9 The RFP requirement calls for an initial building operating plan (L.0.7.1.g). Since the BOP requires some very specific information such as start up and shut down times, will you clarify what bidders must provide?

Understanding that specific information about the operations paramaters for Museum facilities is not available, bidders should provide a draft building operating plan that demonstrates their understanding of the requirements and their approach to operations and maintenance of Museum facilities.

10 Will the contractor be responsible for the oversight, coordination, and performance of government retained subcontractors? If so, can the client specify the service/equipment covered and the anticipated contract expiration dates? Furthermore, are there any specialty maintenance subcontracts (e.g., for BAS, Chillers, Vertical Transportation, or Fire Systems) that the Government currently does not have in place, and is the responsibility of the contractor to obtain and include the cost in the Firm Fixed Price?

The contractor is not responsible for the performance of third party contractors. The contractor is not responsible for obtaining any third party contracts and including them in the firm fixed price. In the course of their work, contractor employees may be required to escort third party contractors working in the building, provide required information, request parking, and schedule and coordinate their work so it does not conflict with operations or other work being performed. Please see provided list of third party contracts.

11 Regarding the Building Operating Plan (BOP) requirement (C.5), can the Government provide a copy of the existing BOP and/or other existing documents?

No.

12 Are there designated exhibit blackout periods or restricted times during which maintenance activities must be limited or scheduled differently?

Planned and preventive maintenance must be scheduled so as not to affect public and staff operations. Any work that may result in a fire alarm or other disruption should be scheduled outside of these hours.

13 Are there special work protocols for restricted or high sensitivity areas? Escorts may be required in security areas and other sensistive spaces.

14 Will the contractor be responsible for the oversight, coordination, and performance of government retained subcontractors?

See question 10.

15 Can USHMM confirm whether the contractor is responsible for systems within tenant/leased spaces at Portals

III, or only Museum-controlled systems?

The contractor will perform preventive maintenance and repairs on two air handlers providing supplemental cooling, two Liebert machines, a UPS, above building standard light fixtures, garbage disposals (3), hot and cold water dispensers, systems furniture, lighting, furniture, and other Museum office equipment.

16 Can the Contract Manager and Project Manager roles be combined if the same individual meets both qualification requirements and availability standards?

Yes.

17 Is the contractor allowed to use their own CMMS platform, provided it meets data-sharing and access requirements, or must USHMM’s system be used?

The Museum does not currently have a CMMS system. The contractor will be required to provide the system.

18 Should preventive maintenance be performed per manufacturer’s recommendations, GSA PBS O&M standards (2018), or whichever is more stringent?

Whichever is more stringent. In some cases, the Museum may have more stringent requirements that will be put in place.

19 Are any existing service contracts (elevators, fire protection, pest control, water treatment, etc.) retained by USHMM or transferred to the contractor?

All service contracts are maintained by the Museum.

20 For covered union positions, should overtime and holiday rates follow the CBAs exactly, or the contractor’s proposed fully burdened rate tables?

If the Offeror is proposing a covered union position in response to this solicitation then overtime and holiday rates should adhere to the requirements of the CBA and applicable federal labor laws.

21 Can the government provide copy of current equipment inventory? Please see building specific equipment lists provided as attachments. These lists are not intended to be exhaustive.

22 Can the government provide last 2 years work order history? The government does not have an active work order system and this information is not available.

23 Can the government provide additional details regarding what is required for contractor references? Please refer to L07.2.B and please include a telephone number and email address for each contact person

24 The PWS states the Contractor “provides all software and licenses” but does not specify whether existing USHMM asset/work-order data must be migrated or if any cybersecurity compliance (FedRAMP / NIST 800-53 Moderate) applies to hosted solutions.

There is no existing data to migrate. If a hosted solution is proposed, FEDRAMP is optional and NIST 800-53 Moderate is required.

25 PWS states “Government shall furnish all tools, parts, supplies, and materials” but also that the Contractor must “maintain a sufficient inventory.” Clarify whether consumables (filters, belts, lubricants) and PPE are government-furnished or contractor-purchased.

Consumables are government provided but the contractor is required to monitor and maintain sufficient inventories and submit order requests for additional stock items as needed for approval and purchase by the Museum.

Contractor staff general PPE will be provided by the government. PPE specific to individuals shall be provided byt the contractor (ie, protective footwear, prescription safety glasses, arcflash protection).

26 Clarify who performs required environmental testing (water sampling, fuel tank tightness, refrigerant leak logs, PCB/lead/asbestos testing). PWS references EPA/OSHA standards but not contractual responsibility.

Domestic water sampling handled is by a third party contractor, boiler water at the Shapell Center is tested by the O&M contractor, Chiller water at the Shapell Center and the Museum is tested by a third party contractor but the logs of the daily reports are maintained by the O&M contractor. The Fuel tank tightness equipment is maintained by a third party contractor but the checks of the system are logged by the O&M contractor; the refrigerant leak monitor is inspected and maintained by a third party contractor but the logs are maintained by the O&M contractor. Any needed PCB/lead/asbestos testing would be handled by a third party contractor.

27 The PWS notes reporting of tests and certifications in CMMS but never specifies whether the Contractor performs fire alarm/sprinkler/pump ITM or only documents results from others.

Weekly fire pump tests are performed and documented by the O&M contractor. Fire alarm, sprinkler and fire pump tests are performed by a third party contractor. The O&M contractor would be responsible for documenting the tests by third parties in the CMMS system.

28 Access protocols, hours of coverage, and badge/security clearance rules for the leased Portals III suite are not defined. Please define.

Badged contractor staff will be provided a fob for access to the Portals.

Access to the Portals with the fob and Museum badge is available 24/7/365.

29 Clarify whether routine maintenance in ACM/PACM areas (e.g., ceiling repairs, pipe insulation) falls under base scope and if staff need AHERA awareness training or 3rd-party abatement support.

There is no required routine maintenance in the ACM areas that would disturb ACM. Third party support would be provided if needed.

30 PWS forbids contractor-provided hardware on internal networks but allows proprietary systems on “guest networks.” Confirm whether BAS monitoring must interface with Museum network or stay isolated.

BAS monitoring is accomplished on the Museum's Facilities network using Museum provided computers.

31 Clarify required review/approval frequency of the QCP—annual, semi-annual, or “as directed.” Annually.

32 Clarify whether coordination with “other contractors” (e.g., custodial, exhibit, IT vendors) is included in base scope or treated as reimbursable admin support.

Coordination with other contractors is part of the daily work requirement and in the base scope.

33 PWS emphasizes sustainability but omits baseline metrics, reporting frequency, or data format. The Museum does not currently have required energy tracking metrics or deliverables but is committed to initiatives to conserve electricity and water as possible.

34 During the site visit, we identified 4-5K sqft with assocaited materials - are these owned by the government or the contractor?

Outside of employee lockers and potentially some personal tools kept by contractors in their tool boxes, the items stored on site are government inventory.

35 Are page limits or formatting requirements (font size, margins, tables, etc.) specified for the technical proposal or Management Plan section?

No.

36 Should the Phase-In/Phase-Out, Building Operating Plan, and Emergency Response Plan be integrated within the Management Plan or submitted as separate appendices?

They should be submitted with the Management Plan.

37 Is there a required format or page limit for resumes? No.

38 Are there specific small business participation goals or socioeconomic requirements (SB, WOSB, SDVOSB, etc.) for subcontractors?

No.

39 What is the expected transition (phase-in and phase-out) period duration—30, 45, or 60 days? Please assume a transition period of 45 days.

40 Will the incumbent contractor be required to participate in joint transition activities or data handover (e.g., asset inventory, preventive maintenance schedules)?

Yes.

41 Will the Government provide access to current CMMS records, preventive maintenance schedules, and asset lists prior to mobilization?

To the extent that they exist, yes.

42 Should the Building Operating Plan submission be a high-level summary or a complete plan addressing all mechanical/electrical systems, operating parameters, and seasonal adjustments?

Understanding that specific information about the operations paramaters for Museum facilities is not available, bidders should provide a draft building operating plan that demonstrates their understanding of the requirements and their approach to operations and maintenance of Museum facilities.

43 Please provide an equipment list for each building that includes equipment type, count, make, model, and serial number.

Please see building specific equipment lists provided as attachments. These lists are not intended to be exhaustive. Information regarding make, model and serial number will be provided to the successful contractor.

44 Please provide storm drainage system counts and information. Two storm pits and four storm pumps in the Museum. Ross has one pit and one pump.

45 How many oil interceptors? One oil interceptor at the Shapell Center in the metal shop.

46 Please provide oil interceptor system cleaning frequencies. This service is handled by a third party contractor.

47 Please provide sewage equipment and system counts. Four sewage lift pumps and two sewage lift stations in the Museum.Two storm water lift stations in the Museum. One stormwater lift pump in the Ross building.

48 Please provide sewage equipment and system cleaning frequencies. This service handled by a third party.

49 Please provide kitchen/kitchenette equipment that is the responsibility of the contractor for maintenance or repair.

Garbage disposals, drains, cold water coolers, instahots, microwaves, millwork (hinges, slides, etc), coffee makers (connections, power, etc.

Equipment in the Museum Cafe and Staff Cart areas is handled by the Cafe contractor. O&M contractor would be required to assess any issues with power, water, etc. or to assist in an emergency.

50 What is the existing CMMS System in use? There is no existing CMMS system for the Museum. The incumbent uses Maximo for the Shapell Center only.

51 How many CMMS seats will be required by the Government? Please see Question 8.

52 Will the contractor-provided CMMS require mobile platform integration? The contractor is responsible for determining the means and methods of distributing the work orders to their staff members. They may be asked to distribute work orders to other Operations staff members as needed.

53 Is 3-year switchgear testing to be provided by the Contractor in the Firm Fixed Price of this contract, or is this testing provided directly through a separate contract?

No, this is provided through a separate contract.

54 Is annual thermographic testing to be provided by the Contractor in the Firm Fixed Price of this contract, or is this testing provided directly through a separate contract?

No, this is provided through a separate contract.

55 Does the Reverse Osmosis system fall under equipment that the contractor must maintain, or is this testing provided directly through a separate contract?

The preventative maintenance is provided by a third party contractor. Weekly checks are performed by the O&M contractor. Minor filter & O-ring replacement by the O&M contractor may be required. The O&M contractor is required to maintain the salt levels and make minor adjustments as needed.

56 Please provide the number and classification (Mechanical/Plumbing/Electrical) of Routine work orders for 2024, 2023, and 2022.

This information is not available.

57 Please provide the number and classification (Mechanical/Plumbing/Electrical) of Urgent work orders for 2024, 2023, and 2022

This information is not available.

58 Please provide the number and classification (Mechanical/Plumbing/Electrical) of Emergency work orders for 2024, 2023, and 2022

This information is not available.

59 Please define the non-public federally controlled space where escorting is required. Escorting is required in all back of the house space (for non-badged contractors) during regular public hours. Escorting of non-badged contractors is required in all Museum spaces outside of public hours.

60 Please give the quantity of 2-way radios to be provided by the Government. A 2-way radio will be available for each scheduled contractor staff member for each shift.

61 Is Potable Water Systems testing (as mentioned in C.16) to be included in the Contractor’s Firm Fixed Price for each building?

No.

62 Does the contractor have to perform Arc Flash Analysis as per NFPA 70E Code? No.

63 Please confirm that all Fire Life Safety services are not included under this contract. Maintenance, repair, and testing is not covered under this contract.

Response to a supervisory trouble and alarm of the fire alarm system or sprinkler leak is required.

64 Please confirm if a DC 3rd Class Engineer is required to be onsite at the US Holocaust Memorial Museum on a 24/7/365 basis or is a DC 3rd Class Engineer able to be off-site but on-call and able to respond during off hours?

A DC 3rd Class Engineer or better must be onsite at the Museum campus 24/7/365.

65 Please confirm if a DC 3rd Class Engineer is required to be onsite at the Shappell Center on a 24/7/365 basis or is a DC 3rd Class Engineer able to be off-site but on-call and able to respond during off hours?

A DC 3rd Class Engineer or better must be onsiteat the Shapell Center 24/7/365.

66 What are the GSA Engineer/Maintenance Personnel Responsibilities, and is there any overlap of duties with Contractor-Provided Personnel?

There are no GSA personnel involved in this contract. The contractor is responsible for proposing a schedule that meets the requirements of the PWS. Museum personnel may work alongside and in conjunction with the contractor staff.

67 Does Contractor have any responsibilities related to management/supervision/direction/interaction with GSA Engineers/Maintenance Personnel?

The contractor staff will be required to interact with Museum facilities personnel and may direct work tickets to other Museum staff.

68 Is a contractor-provided Facilities Logistics Coordinator responsible for providing preventive maintenance tickets and services calls to the GSA Engineers/Maintenance Personnel?

Yes as well as other Museum personnel. Please note GSA does not provide staff for the Museum.

69 Please provide current list of “Specialty Tools” provided by the Government. This is not available.

70 Does the government expect and/or require the successor contractor to keep all personnel covered by the collective bargaining agreement (CBA)?

No.

71 Will the government provide the incumbent contract # and/or contract value? These are the incumbents contract numbers. The Museum does not publish data to FPDS. Note that AC-9531-18-0025 was not a federally funded contract. The current value of contract 954767-20-C-0205 including options, amendments and extensions is $6,646,242.23. The current value of AC- 9531-18-0025 including options, amendments and extensions is $5,655,964.02.

72 Will the government accept past performance from teaming partner/joint venture? If an Offeror provides past performance citations for a corporate affiliate, teaming partner / JV etc... and seeks to attribute the past performance of that affiliate to the offeror, the Offeror must provide a factual basis showing the planned relationship between the companies on the future contract.

73 Please provide the last dates for multi-year PMs Third party contractors provide multi-year PMs such as chiller eddy testing, thermographic scanning, elevator load testing, etc. This information will be provided to the successful contractor for documentation in the CMMS system after award.

74 Will the government specify the contractors role in the routine PM of the Johnson Controls FX EMCS? The Facility Explorer is maintained by a Third Party contractor. The contractor's personnel will operate the FX system and log issues and suggestions for review by Museum management and the FX maintenance contractor.

75 Will the government provide the services covered by the third-party contract for the BAS system? Yes.

76 Will the government provide details for Metasys hybrid elements and whether JCI provides remote monitoring support?

The Museum currently operates a JCI Facility Explorer system that is not remotely monitored.

77 Will the government clarify required energy tracking metrics, format, and frequency of deliverables (e.g., energy dashboards, greenhouse gas reporting, etc.) they expect from the successor contractor?

The Museum does not currently have required energy tracking metrics or deliverables but is committed to initiatives to conserve electricity and water as possible.

78 Will the government clarify if overtime for the 40–60 annual special events is reimbursable at actual rates, and/or whether these are pre-scheduled through the COR?

Overtime is reimbursable at actual rates only when the contractor's regular staffing plan does not meet the requirements.

79 When will the government provide a list of upcoming/anticipated events to the successor contractor? The Museum's event schedule is available online in real time at the Museum.

Evening events are generallly shared no less than two weeks in advance of the event.

80 Will the government clarify whether fuel procurement and replenishment are included in the contractor’s cost or separately handled by USHMM?

Handled separately by the Museum.The contractor's personnel may be required to get a quote that will be paid for by the Museum.

81 If the contractor is responsible, will the government please provide historical usages for the last 5 years? N/A 82 Will the government provide a detailed GFE list (tools, CMMS licenses, vehicles, etc.) available for contractor use and confirm onsite storage capabilities for contractor-owned materials?

The Museum will provide tools, supplies and materials. The Museum will not provide CMMS licenses as that is the responsibility of the Ops & maintenance contractor. Museum lifts are available for use by the contractor with proper training and waiver of liability.

83 Will the government clarify whether the onsite Project Manager must be physically stationed at the Museum or may float between sites with remote oversight?

The Project Manager may be stationed at a Museum bulding and float between sites. This Contract requires onsite managerial supervision. The Contractor can fulfill this requirement by having the Contract Project Manager located onsite or having a designated onsite working Supervisor or Team Lead.

84 Will the government clarity on timeline and cost responsibility for FBI fingerprint checks and OPM background clearance (H.5)?

The Museum pays for the fingerprint checks and the background clearance.

Once all suitability paperwork and the fingerprints are submitted, it generally takes 2-3 weeks for results.

85 Will the government provide list of providers for the current assets : Please note that these services are provided by third party contractors.

86 Chillers W.L. Gary 87 Boilers W.L. Gary 88 Emergency Generators Out for bid 89 Fire Systems Kinetix 90 Are there Government provide parking spaces at each location? Parking is available at the Shapell Center. Parking is not available at the

Museum campus, but 2nd & 3rd shift contractor staff may be able to park onsite on a space available basis. Parking may also be available for contractor staff on the weekends and federal holidays on a space available basis. Parking off hours is not guaranteed.

91 Please provide a complete equipment list to include dock levelers, roll-up doors and other assets not listed This information is not available. Maintenance for these items are handled by third party contractors. O&M contractor staff are required to assesss a report of an issue and determine if the third party contractor needs to be contacted for repair if the issue cannot be addressed by operator level maintenance.

92 Please provide 3 yr history of work order tickets for each location This information is not available.

93 Does the Government require backfill for all PTO hours? The contractor is responsible for meeting staffing requirements per the contract. Coverage must be maintained at minimum levels per the requirements. Backfill is not required for the maintenance workers and electricians unless they are serving as part of the required coverage. If the contractor's staffing plan includes multiple maintenance or electrical poisitions, the Museum would request that PTO be scheduled in such a way to maintain coverage of those positions.

94 Will the Government confirm if the end date for Option Period 5 should be January 31, 2031? That is correct. An updated price proposal sheet has been attached.

95 CMMS licenses are typically issued on a per user basis. Will the Government confirm how many Government users we should anticipate needing a license to the CMMS system?

See question 8.

96 "If the Contractor identifies a repair that they believe requires a specialized contractor to complete, the Contractor shall notify the COR for direction and approval prior to proceeding with the repair." If such a repair is identified and approved, will the cost incurred be reimbursed by the Government?

The cost will be borne by the Government under a separate contract and not reimbursable to the O&M contractor..

97 Wll the Government confirm which services are covered under a Museum-held service contract? Please see attached list.

98 Wll the Government confirm if preventive maintenance services requiring a 3rd party subcontractor will be provided by the Museum or reimbursable to the Contractor?

Provided by the government.

99 Wll the Government confirm if the Contractor is responsible for soliciting 3rd party subcontractors for preventive maintenance services under this contract or just providing oversight?

Providing oversight as needed (this would include escorting the contractor, accompanying them to the work area(s), providing needed information.

Contracting Officer Representative duties are handled by the Museum. The Contractor is not responsible for soliciting any 3rd party subcontractors.

100 Will the Government confirm if emergency call backs beyond core coverage hours will be reimbursable to the Contractor?

Yes, beyond the required coverage/base schedule per the contract.

101 1. RFP Section G.2 CONTRACTOR REPRESENTATIVES states: “Contractor shall designate as Key Personnel a contract manager and a project manager (the main onsite point of contact for USHMM) for the Contract.”

However, PWS Section C.4.1.1.1 only mentions a Contract Project Manager.

Please clarify whether a Contract Manager AND a Project Manager are required, or if only a Contract Project Manager is required.

The contract manager shall be the Offeror's point of contact for issues related to any future contract. The project manager is a requirement of the PWS. For clarity the wording in Section C 4.1.1.1 Contractor Key Personnel of the PWS has been revised to change references to Contract Project Manager to Project Manager

102 RFP Section G.2.2.1 states: “Contractor shall include the subcontractor(s) and key personnel to be assigned under this Agreement those persons listed below: (Offerors shall provide this information in their technical proposal, and such list shall be treated as though reproduced below.)”

Should Offerors include the required subcontractor information in the Management Plan, Section e. List of Subcontractors?

Yes

103 Same RFP Reference:

Should Offerors include the names of Key Personnel, Labor Category, and Qualifications in the Management Plan, Section d. Resumes?

Yes

104 RFP Section L.08.3 Contract Administration Information states: “Offerors shall complete all applicable blanks on the cover and throughout section G of this RFP and by signature to the RFP cover affirm all acceptable contractual language;”

If the information required in G.2.2.1 is to be placed in the Management Plan, what information from Section G should be included in the Business Proposal, Section L.08.3? Only the requirement in G.2.1 General?

Please clarify.

Section L.08.3 is deleted and removed.

105 What is the difference between RFP Section L.07 #2b and #2c? 2.b includes the 3-5 most relevant past performance examples including the information requesting 2.b.i-viii. 2.c is a comprehensive list of contracts for similar efforts completed in the last 5 years.

106 Please provide a sign-in sheet from the site visit. Please see response to question 4 above.

107 Reference states: "One Operator/Repairer Engineer must be onsite and on duty (or able to respond) at all times."

What work hours are considered "at all times?"

24/7, 365

108 RFP, Section K.01: ANNUAL REPRESENTATIONS AND CERTIFICATIONS states: “Offerors verify by submission of their proposal and incorporation in their proposal by reference as of the date of the proposal that the representations and certifications currently posted electronically have been entered or updated within the last 12 months, are current, accurate, complete, and applicable to this RFP.”

Where should this certification reference be placed in the proposal?

Please include this in your business proposal.

109 Are any of the positions in PWS Section C.4.1.2 considered Key Personnel? Required Key Personnel for this contract are the contract manager and the project manager.

110 RFP Section M.2.5 states that “Contractor’s references” will be part of the evaluation criteria for the Technical Proposal.

However, nowhere in Section L.07.2 Past Performance are Contractors required to provide phone numbers, emails, addresses, etc. for Contractor References.

How will the Museum evaluate our references?

Section L.07 of the solicitation has been amended to clarify that a telephone number and email address must be provided for each contact person.

111 Ms. Brosius stated during the site tour that there are government employees currently on-site performing work in addition to staff employed by the incumbent O&M contractor, and that those positions they are currently fulfilling could eventually become Contractor-provided positions.

For the new contract, will these positions remain Government employees?

Bidders are required to propose staffing to fulfill the requirements of the PWS without taking any government employees into consideration.

112 If so, what scope/workload in this RFP will they be performing? Will Contractors not be required to perform that scope?

N/A The Museum is looking to partner with an O&M contractor to provide a complete solution for the onsite staffing and operations and maintenance of the Museum facilities. The O&M contractor is responsible for proposing and implementing a staffing plan that meets the Museum’s requirements, covers the operational requirements 24/7/365, and accomplishes preventive, response, and demand maintenance of the Museum which is open to the public 363 days of the year and other Museum facilities. The Contractor shall provide management, supervision, and labor required for the safe, efficient, effective, economical, and satisfactory operation, maintenance, and repair (deficiency items that are within the skill set of the on-duty staff to correct, and are normally accomplished as part of the annual operation and maintenance funds) and preventive maintenance of equipment and systems located within USHMM properties as outlined below and further described in the PWS. The Museum will maintain third party contractors for services beyond this contract. In the course of their work, contractor employees may be required to escort third party contractors working in the building, provide required information, request parking, and schedule and coordinate their work so it does not conflict with operations or other work being performed.

113 If not, should the contractor bid these positions and if so, how many positions? Bidders are required to propose staffing to fulfill the requirements of the PWS without taking any government employees into consideration.

114 Since there are two CBAs provided in the solicitation, assuming a contractor is required to bid these positions that Government employees currently hold, which CBA classification(s) should be proposed so we are clear on wages, roles, responsibilities, qualifications, experience, and licensing/certifications?

Bidders are required to propose staffing to fulfill the requirements of the PWS without taking any government employees into consideration.

115 C.4.1.1.1 Contractor Key Personnel requires a Contract Project Manager with an option to fill the role with an onsite working Supervisor or Team Lead. There are no supervisory positions in the CBAs and a “manager” requirement cannot be filled by a member of a collective bargaining agreement per labor law.

Please clarify the intent of these two positions and the specific requirements and expectations for key personnel.

Please see question 103.

116 Due to the sensitive nature of the USHMM facilities and the information stored therein (e.g., safety and environmental tests, certifications, permits, procedures, etc.), as well as the requirement in PWS section C.4.3 that states, “The data in the CMMS and other records remain the property of the Museum,” is the contractor required to provide a CMMS that is certified and fully compliant with the security requirements of FedRAMP (Federal Risk and Authorization Management Program) to safeguard USHMM’s information for the tenure of the contract term and thereafter?

If a hosted solution is proposed, FEDRAMP is optional and NIST 800-53 Moderate is required.

117 Does the Government have an aerial and/or scissor lift in the GFE for Contractor use? Yes, as long as contractors' staff is properly trained and the contractor has a signed waiver of liability on file.

118 If an aerial and/or scissor lift is needed in the performance of this contract, will this be provided by or reimbursed by the Government?

Yes, as long as contractors' staff is properly trained and the contractor has a signed waiver of liability on file.

119 "CRAC Units: Three (5) Liebert DX Computer room A/C units" Will the Government confirm if there are 3 or 5 CRAC units?

Correction: There are seven CRAC units in the Museum.

120 As the proposal is currently due during the week of Thanksgiving, and many of our staff will be out of the office the entire week to spend the holidays with their families, we respectfully request an extension to the proposal due date to Friday, December 5th.

Yes, the proposal deadline will be extended to Wednesday December 10th.

121 Can the Government provide additional details on how operations and maintenance responsibilities will be allocated between the Contractor and the owner of the leased space at Portals III?

The property manager of Portals III is responsible for the operationa and maintenance of the building and building systems. The O&M contractor is responsible for the operations and maintenance of the Museum-provided equipment within the space, including any above-building standard equipment. See Question 15 for more information.

122 The PWS makes reference to third-party contractors supporting the BAS system, elevators, and refrigerant control. In the interest of ensuring a level playing field for all bidders, would the Government please provide a list of other services associated with the museum’s facility operation and maintenance that are performed by third-party contractors under independent agreements with the Museum?

See provided list.

123 Can the Government please confirm that this clause pertains only to the Project Manager described in C.

4.1.1.1?

Yes.

124 Can the Government please clarify who will be required to be present during special events in addition to the Operator/Repairer Engineer? Will the Project Manager be expected to be there for certain events, for example?

Can the Government please confirm that pricing for special events will be covered by the Overtime and Holiday pay rates on the pricing sheet?

A second qualified contractor staff member (able to assist the Operator/Repairer Engineer in the event of an emergency) must be onsite when the Museum is open to the public or during an event outside of normal Museum hours. If two qualified contractors are not regularly scheduled to be onsite during the event, overtime and holiday pay for the second scheduled qualified contractor would be reimbursable per the contract rates.

125 To ensure that all offerors have the same information, can the Government please verify which CMMS is currently in use?

The Museum does not currently use a CMMS program. The incumbent contractor uses Maximo.

126 How many government employees require access to the CMMS? See question 8.

127 Would it be possible to provide 12 months’ worth of previous service order request data from the CMMS? No, this information is not available.

128 Can the Government please confirm that “transition phase” and “phase in” both refer to the start-up period of the contract?

Can the Government confirm the expected length of this stage?

Yes, they both refer to the start-up phase of the contract. The expected length of this stage is 45 days

129 Could the Government kindly provide a comprehensive asset list from the CMMS? There is not a current CMMS system. Please see building lequipment lists provided as separate attachments. These lists are not intended to be exhaustive.

130 Sections C.6 and C.35.6 in the PWS state or imply that the CMMS is being provided by the Museum.

However, PWS Section C.4.3 states that “The Contractor will provide, develop, and maintain a CMMS database for Work Order/Service Call tracking and Preventive Maintenance Orders.”

Can the Government please clarify if the Contractor is expected to procure the licenses for the CMMS, or if the Museum has procured or will procure the licenses?

The Contractor will procure the licenses. See question 8.

131 Can the Government confirm that the Preventive Maintenance Plan will be included in the Building Operating

Plan?

Yes. Understanding that specific information about the operations paramaters for Museum facilities is not available, bidders should provide a draft building operating plan that demonstrates their understanding of the requirements and their approach to operations and maintenance of Museum facilities.

132 Given the requirement to complete routine service requests within 24 hours, can the Government please specify the acceptable turnaround time in hours for emergency and urgent service requests?

The Contractor’s onsite personnel shall respond to emergency and urgent work requests as quickly as possible and notify their supervisor and the COR if additional support is needed to address the issue.

133 This clause seems to differ from other sections of the PWS, which indicate that the Museum will provide all parts, supplies, and tools.

Can the Government please confirm that the successful offeror will have the opportunity to review all supplies and equipment available during the transition phase in order to determine whether additional materials are needed to perform?

Yes, the successful offeror will have the opportunity to review the supplies and equipment during the transition phase.

134 Please clarify what documents should be included in this volume? What about the Standard Forms and Section K?

Please refer to Section L.08 and include all certifications for Section K in the Business Proposal.

135 May we include copies of recent performance evaluations or CPARS in the proposal? Yes 136 Are there any page limitations for the technical proposal? There is no page limit but please do not include extraneous material.

137 Is there currently a Computerized Maintenance Management System (CMMS) in place and is it owned by the current contractor? Will new contractor have access to records?

There is no CMMS system im place at the Museum. The incumbent uses Maximo at the Shapell Center.

138 Is the building inventory up to date and inclusive of all inventory covered under this contract? No, but the majority of the equipment is shown in the provided building equipment lists.

139 Have all associated CBA’s been provided? A copy of the recently recieved Local 99 CBA effecive from January 1, 2026 to December 31, 2028 is now attached to this soliciation. All other associated CBAs have been provided.

140 Is onsite parking provided for O&M contractor? Parking is available at the Shapell Center. Parking is not available at the Museum campus, but 2nd & 3rd shift contractor staff may be able to park onsite on a space available basis. Parking may also be available for contractor staff on the weekends and federal holidays on a space available basis. Parking off hours is not guaranteed.

141 8. Can USHMM provide make/model for BAS, Chiller(s), Generator(s), Boiler(s), Elevator(s), Fire Alarm Panel, UPS, CRAC units, Dehumidifiers, Nitrogen Generators, and Reverse Osmosis system?

The Museum will provide this information to the successful contractor.

142 9. Can USHMM provide size (gal) of any fuel storage tanks (ASTs and USTs)? The Museum will provide this information to the successful contractor.

143 10. Can USHMM provide roof anchor, davit, gantry make/model and quantities? The Museum will provide this information to the successful contractor.

144 11. Can USHMM provide the dates for last major PMs (eddy current, IR, Switchgear, Fire Alarm, Fire

Sprinkler, generator.)

The Museum will provide this information to the successful contractor. Note:

these major PMs are provided by third party contractors maintained by the Museum.

145 12. Is Fire Alarm monitoring required? The fire alarm system is monitored at the Museum's central station which is manned by protection services contractors.

146 13. Is elevator phone monitoring required? The elevator phones are monitored at the Museum's central station which is manned by protection services contractors.

147 14. Are fire alarm or elevator phones currently using POTS lines No.

148 15. Can USHMM provide details on irrigation zones, sprinkler heads, etc. if applicable under this contract? Maintained by third party contractors.

149 16. Are USHMM owned aerial/scissor lifts available for contractors use? Yes, as long as contractors' staff is properly trained and the contractor has a signed waiver of liability on file.

150 17. Are electric panel schedules currently up to date? Yes.

151 18. Is the BAS software currently on the latest edition? Yes.

152 19. Is the existing NCMMS up to date with equipment, PM schedules, and PM plans? There is not an existing CMMS.

153 20. Can USHMM provide a copy of the existing BOP? No

154 21. Are any buildings associated with this contract currently LEED or EnergyStar certified? No 155 22. Is the roof or any major equipment currently under warranty? No 156 23. Are there any Gyms, CDC’s, Café/concessions, holding cells, health clinics associated with this contract? There is a nurse's station in the Museum. The O&M contractor would be responsible for maintenance on the restroom fixtures, lights, MEP support, and the underlying building (floors, celilings, etc.) The third party contractor who operates the health clinic is responsible to maintaing their own equipment.

157 24. Can USHMM provide a comprehensive list of any kitchen equipment covered under the terms of this contract?

There is a cafe in the Ross Administrative Center. The O&M contractor would be responsible for maintenance on the restroom fixtures, lights, MEP support, and the underlying building (floors, celilings, etc.) The third party contractor who operates the cafe is responsible to maintaing their own equipment.

158 25. Are there any grease traps associated with this contract? The grease trap in the Cafe in the Ross Administrative Center is maintained by the Cafe contractor.

159 Will the Museum evaluate small-business participation as a weighted or adjectival factor under the technical or management evaluation criteria?

The evaluation criteria for this solicitation are in Section M of the RFP. FAR 52.219-3 does provide for a price evaluation preference for HUBZone Small Business Concerns (See Section I under FAR 52.212-5).

160 If so, please confirm the expected level of detail (e.g., identification of named small-business partners, target percentages, or subcontracting categories).

N/A. Please see above.

161 Requesting the current seniority list redacting any personnel information for all assigned units under the two CBAs.

The Museum does not have this information available.

162 Requesting equipment model & serial numbers. The Museum will provide this information to the successful contractor.

163 Clarify expectation for FX and Metasys factory training requirements for personnel. The Operators will need to have operator level facility explorer knowledge to monitor the system and making minor setpoint changes and start and stop equipment. Programming changes are handled by a third party contractor.

164 Please provide redacted inspection reports. We are unsure of what inspection reports are being requested and will not be providing any.

165 C.4.1.1 states “The Contractor shall adhere to the submitted staffing plan and subcontracting plan that was submitted prior to award as part of the proposal.” Advise what is the method for approving replacement or additional subcontractors as part of no-cost modification.

Please see G.2.2.3 of the soliciation. "Contractor shall not enter into any subcontracts other than those identified above for any of the work under this Contract without obtaining the prior written approval of the CO."

166 RFP Section C.3 This paragraph identifies Emcor Government Services, INC as the incumbent contractor. The RFP does not provide any additional information on the incumbent contract. Please provide the current contract number and value for Emcor Government Services.

Please see question #2.

167 PWS Sections C.4.3, Computerized Maintenance Management System (CMMS) and C.35.6, Network Equipment and Computer Hardware The second paragraph of PWS Section C.4.3 states “The Contractor will provide, develop, and maintain a CMMS database for Work Order/Service Call tracking and Preventive Maintenance Orders.” The last sentence of PWS Section C.35.6 states “USHMM shall provide access to computers to access the BAS, CMMS, lighting computer, and Museum network.” Is it the USHMM’s intent for the contractor-provided CMMS system to be installed on Government-furnished computers or can a contractor-provided computer interface with the USHMM computers?

Ideally a CMMS system would be accessible via the internet and/or cloud-based. We will work with the incumbent contractor and the Museum's IT staff on access to the CMMS system.

168 PWS Sections C.4.3, Computerized Maintenance Management System (CMMS) and C.35.6, Network Equipment and Computer Hardware The second paragraph of PWS Section C.4.3 states “The Contractor will provide, develop, and maintain a CMMS database for Work Order/Service Call tracking and Preventive Maintenance Orders.” The last sentence of PWS Section C.35.6 states “USHMM shall provide access to computers to access the BAS, CMMS, lighting computer, and Museum network.” If the contractor-provided CMMS system can be installed on contractor-provided computers connecting to the Government database, will those computers have to receive a Security Technical Implementation Guide (STIG) configuration? And if so, please clarify whether the Government or the contractor will be responsible for paying for the STIG configuration.

Contractor computers will not be permitted to connect to the Museum network or systems. The CMMS system could be installed on the Museum network if hosted or the Museum could have internet access it the contractor hosts the CMMS or it could be cloud-based. We will work with the incumbent contractor and the Museum's IT staff on access to the CMMS system.

169 PWS, Section C.4.3, Computerized Maintenance Management System (CMMS) This section requires the contractor to “provide, develop, and maintain a CMMS database for Work Order/Service Call tracking and Preventive Maintenance Orders” but makes no mention of the current CMMS system. Please provide the name of the current CMMS.

The Museum does not currently have a CMMS system. The current contractor uses Maximo for the Shapell Center only.

170 PWS, Section C.1.1, Museum The list of major equipment for the Museum provides conflicting information regarding the number of CRAC units. It states “Three (5) Liebert DX Computer room A/C units.” Are there three or five Liebert DX Computer Room A/C units? Please clarify.

See question 119.

171 PWS, Section C.1.1, Museum The list of major equipment for the Museum includes “VAV boxes with reheat” without providing a quantity of VAV boxes. Please provide the number of VAV boxes in the Museum.

Please see quantities provided on building equipment lists.

172 PWS, Section C.1.1, Museum The list of major equipment for the Museum includes “CAV boxes with reheat” without providing a quantity of CAV boxes. Please provide the number of CAV boxes in the Museum.

Please see quantities provided on building equipment lists.

173 PWS, Section C.1.2, Ross Administrative Center The list of major equipment for the Ross Administrative Center includes a…