911 QA - second set_.pdf
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- Solicitation number
- RFP 202591102
- Issued by
- Blaine County, Nebraska
About this file
This is a Solicitation Addendum containing the second set of Questions and Answers for the NG9-1-1 Data Analytics and Reporting System RFP issued by the Nebraska Public Service Commission (NPSC), with an addendum effective date of August 21, 2025. The solicitation (Number 202591102) seeks a comprehensive statewide data analytics and reporting system for Next Generation 9-1-1 operations that must comply with National Emergency Number Association (NENA) standards, specifically NENA STA-010.3 for logging services and schemas. The system must support operational performance metrics with custom and ad-hoc reporting capabilities, integrate with existing 9-1-1 infrastructure across multiple Public Safety Answering Points (PSAPs), and handle significant call volumes—2024 statewide call volume was 954,264 calls with 2023 volumes at 1,012,225 calls. The original proposal submission deadline was August 8, 2025, with an optional bidders' conference held on July 28, 2025.
Key technical requirements clarified through the Q&A addendum include a 24-month online, queryable retention window for i3 LogEvents used in operational reporting and analytics, with cold storage required for long-term access also maintaining a 24-month retention period. The state confirmed that i3 functional elements will follow NENA STA-010.3 standards for exposing the NENA Logging Service over the ESInet, with conformance to NENA standards being mandatory rather than allowing vendor normalization of non-conformant implementations. The solution must support custom Key Performance Indicator (KPI) designation by users and will integrate with the ESInet/NGCS provider and their customer management portal, with no additional external systems consuming i3 LogEvents beyond these platforms. The contract term includes an initial five-year period with options for two additional one-year renewal periods.
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SPB Form 26 Last Revised 4-17-2025
SOLICITATION ADDENDUM 5
QUESTIONS AND ANSWERS – Second Set
SOLICITATION NUMBER: 202591102
NG 911 Data Analytics Reporting System Opening Date: September 2, 2025
Addendum Effective Date: August 21, 2025
Questions and Answers
Following are the questions submitted and answers provided for the above-mentioned solicitation. The questions and answers are to be considered as part of the solicitation. It is the responsibility of bidders to check the State Purchasing Bureau website for all addenda or amendments.
Question
RFP
Section
Reference
RFP
Pg #
Question State Response
1.
Operational Performance
6 Is the expectation that the user would be able to designate specific KPIs and have them create custom/ad hoc reports?
Yes.
2. Project Requirements and Scope of Work
4 What is the state estimated total call volume specifically for i3 events?
2024 Call Volume was 954,264. Not i3 specified.
3. Project Requirements and Scope of Work
4 What is the final statewide 9‑1‑1 call volumes for calendar years 2023 and 2024, with monthly distribution and peak busy‑hour figures?
Statewide call volumes:
2023 – 1,012,225 2024 – 954,264
4. System Reporting & Data Collection Requirements
9 Will all deployed i3 Functional Elements expose the NENA Logging Service over the ESInet per NENA‑STA‑010.3, or will any elements require PSAP‑local collectors/agents to forward LogEvents?
Yes the i3 functional elements will follow
NENA STA-010.3
5. System Reporting & Data Collection Requirements
9 What is the required online, queryable retention window for i3 LogEvents used in operational reporting and analytics (e.g., 12/24/36 months)?Logging, and Data Collection”?
24 months
SPB Form 26 Last Revised 4-17-2025
This addendum will be incorporated into the solicitation.
Question
RFP
Section
Reference
RFP
Pg #
Question State Response
6. System Reporting & Data Collection Requirements
11 Is cold storage required for long‑term access to i3 LogEvents? If so, specify the retention period (e.g., 7–10 years), retrieval‑time SLA (e.g., restore within ≤4 hours).
Yes - retain for 24 months
7. System Reporting & Data Collection Requirements
9 Beyond the solution’s built‑in statewide activity reporting, what external systems will consume i3 LogEvents via QueryLogEvents / ReplicateLogEvents and ElementState/ServiceState subscriptions?
None, other than the ESInet / NGCS provider and their customer management portal
8. System Reporting & Data Collection Requirements
9 Will Nebraska enforce strict conformance to NENA‑STA‑010.3 Logging Service and LogEvent schemas for all vendors/Functional Elements (with conformance testing and discrepancy reporting), or should the logging solution normalize and accept non‑conformant implementations? If normalization is expected, then this is a significant burden on the I3 logging vendor?
Conformance to NENA STA-010.3 is the expectation.
| SOLICITATION NUMBER: 202591102 |
| NG 911 Data Analytics Reporting System |
| Questions and Answers |
File details come from the government source that posted it. Updated .