911 QA - second set_.pdf

PDF 137 KB Posted

Attached to
Statewide NG9-1-1 Data Analytics and Reporting System
Solicitation number
RFP 202591102
Issued by
Blaine County, Nebraska

About this file

This document is Solicitation Addendum 5 for the Nebraska State Purchasing Bureau's NG 911 Data Analytics Reporting System (Solicitation Number 202591102), scheduled to open on September 2, 2025, with the addendum effective on August 21, 2025. The addendum addresses eight specific questions related to the project's operational performance, system reporting, and data collection requirements for a next-generation 911 data analytics system. Key details include statewide 9-1-1 call volumes (954,264 in 2024, 1,012,225 in 2023), confirmation that users can designate specific Key Performance Indicators (KPIs) and create custom reports, and requirements for logging and event data management.

The addendum provides technical specifications for the proposed system, including a 24-month online, queryable retention window for i3 LogEvents, confirmation that all deployed i3 Functional Elements will expose the NENA Logging Service over the ESInet per NENA-STA-010.3 standards, and an expectation of strict conformance to logging service and LogEvent schemas. No external systems beyond the ESInet/NGCS provider and their customer management portal will consume the log events. Cold storage is required for 24 months, with the state emphasizing compliance with specific technical standards and seeking a comprehensive data analytics reporting system that can provide flexible, customizable reporting capabilities.

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Text version

SPB Form 26 Last Revised 4-17-2025

SOLICITATION ADDENDUM 5

QUESTIONS AND ANSWERS – Second Set

SOLICITATION NUMBER: 202591102

NG 911 Data Analytics Reporting System Opening Date: September 2, 2025

Addendum Effective Date: August 21, 2025

Questions and Answers

Following are the questions submitted and answers provided for the above-mentioned solicitation. The questions and answers are to be considered as part of the solicitation. It is the responsibility of bidders to check the State Purchasing Bureau website for all addenda or amendments.

Question

RFP

Section

Reference

RFP

Pg #

Question State Response

1.

Operational Performance

6 Is the expectation that the user would be able to designate specific KPIs and have them create custom/ad hoc reports?

Yes.

2. Project Requirements and Scope of Work

4 What is the state estimated total call volume specifically for i3 events?

2024 Call Volume was 954,264. Not i3 specified.

3. Project Requirements and Scope of Work

4 What is the final statewide 9‑1‑1 call volumes for calendar years 2023 and 2024, with monthly distribution and peak busy‑hour figures?

Statewide call volumes:

2023 – 1,012,225 2024 – 954,264

4. System Reporting & Data Collection Requirements

9 Will all deployed i3 Functional Elements expose the NENA Logging Service over the ESInet per NENA‑STA‑010.3, or will any elements require PSAP‑local collectors/agents to forward LogEvents?

Yes the i3 functional elements will follow

NENA STA-010.3

5. System Reporting & Data Collection Requirements

9 What is the required online, queryable retention window for i3 LogEvents used in operational reporting and analytics (e.g., 12/24/36 months)?Logging, and Data Collection”?

24 months

SPB Form 26 Last Revised 4-17-2025

This addendum will be incorporated into the solicitation.

Question

RFP

Section

Reference

RFP

Pg #

Question State Response

6. System Reporting & Data Collection Requirements

11 Is cold storage required for long‑term access to i3 LogEvents? If so, specify the retention period (e.g., 7–10 years), retrieval‑time SLA (e.g., restore within ≤4 hours).

Yes - retain for 24 months

7. System Reporting & Data Collection Requirements

9 Beyond the solution’s built‑in statewide activity reporting, what external systems will consume i3 LogEvents via QueryLogEvents / ReplicateLogEvents and ElementState/ServiceState subscriptions?

None, other than the ESInet / NGCS provider and their customer management portal

8. System Reporting & Data Collection Requirements

9 Will Nebraska enforce strict conformance to NENA‑STA‑010.3 Logging Service and LogEvent schemas for all vendors/Functional Elements (with conformance testing and discrepancy reporting), or should the logging solution normalize and accept non‑conformant implementations? If normalization is expected, then this is a significant burden on the I3 logging vendor?

Conformance to NENA STA-010.3 is the expectation.

SOLICITATION NUMBER: 202591102
NG 911 Data Analytics Reporting System
Questions and Answers

File details come from the government source that posted it. Updated .