Attachment A - ESHMA SOW - Amend. 1.pdf

Attachment A: Statement of Work (SOW) for

Environmental, Safety, Health, and Mission Assurance

(ESHMA)

Support Services

National Aeronautics and Space Administration (NASA)

John H. Glenn Research Center (GRC)

Table of Contents

ESHMA Support Services

Table of Contents

1. Purpose

2. Scope – General

2.1 Base Effort

2.2 Indefinite Delivery Indefinite Quantity (IDIQ)

3. Scope Specific Requirements

3.1 Environmental

3.1.1 Environmental Management System (EMS) Support

3.1.2 Emergency Planning and Community Right to Know Act (EPCRA) Support

3.1.3 Air Pollution Control and Stratospheric Ozone Protection

3.1.4 Implementation of Small-Scale Environmental Sampling

3.1.5 National Environmental Policy Act (NEPA) Support

3.1.6 Natural Resource Management Support

3.1.7 Stormwater and Wastewater Support

3.1.8 Environmental Spill, Mishap, and Incident Response

3.1.9 Above Ground Storage Tank (AST) Support

3.1.10 Underground Storage Tank (UST) Support

3.1.11 Sustainability Support

3.1.12 Waste Management Support

3.1.13 Cultural Resources Management (CRM) Support

3.1.14 Training

3.1.15 Electronic Databases

3.1.16 Applicable NASA Policy Documents – For Reference Only

3.2 Aero/Space Systems and Ground Support Equipment Mission Assurance

3.2.1 General Requirements

3.2.2 System Safety

3.2.2.1 Safety Documentation

3.2.2.2 Mission Support

3.2.3 Reliability and Probabilistic Risk Assessment (PRA)

3.2.3.1 Reliability and Maintainability

3.2.3.2 Probabilistic Risk Assessments and Plans

3.2.4 Electrical, Electronic, and Electromechanical (EEE) Parts

3.2.4.1 EEE Parts Specification and Planning

3.2.4.2 Additional EEE Parts Activities

3.2.5 Quality Assurance

3.2.5.1 Program/Project Quality Assurance (QA) Support

3.2.5.2 Quality Management Systems, Plans, and Processes

3.2.5.3 QA Activities

3.2.5.4 Procurement Quality Assurance (PQA)

3.2.6 Software Assurance Software Safety (SASS)

3.2.6.1 Program/Project SASS Support

3.2.6.2 SASS Activities

3.2.6.3 Capability Maturity Model Integration (CMMI) Level 2 Appraisals

3.2.7 Complex Electronics (CE) / Flight Programmable Logic Assurance (FPLA)

3.2.7.1 Program/Project CE/FLPA Support

3.2.8 Welding/Nondestructive Evaluation/Test (NDE/NDT)

3.2.8.1 NDE/NDT Support

3.2.8.2 Welding Activities

3.2.9 Risk Management

3.2.9.1 Continuous Risk Management (CRM) Support

3.2.9.2 Additional Facilitation Activities

3.2.9.3 CRM Trainer Certification

3.2.9.4 Risk-Based Acquisition Management (RBAM) Implementation

3.2.10 NASA Advisories and Government-Industry Data Exchange Program (GIDEP)/Acute Launch Emergency Reliability Tip (ALERT) System

3.2.10.1 GIDEP/ALERT System Usage

3.2.10.2 GIDEP/ALERT File/Information Maintenance

3.2.10.3 ALERT Distribution/Coordination

3.2.10.4 GIDEP/ALERT Methodology Compliance

3.2.11 Inspection, Measuring, and Test Equipment (IMTE)

3.2.12 Independent Assessment and Audits

3.2.13 Assurance Methodologies and Technologies

3.2.13.1 Advance the State-Of-The-Art Assurance Technologies

3.3 Operational Safety

3.3.1 General Requirements

3.3.1.1 Mishap, Close Call Reporting, Investigation, and Recordkeeping

3.3.1.2 Center Emergency Preparedness, Response, and Recovery

3.3.1.3 Safety Education, Training, and Certification

3.3.1.4 GRC Safety Management Resources

3.3.1.5 GRC Safety Program Compliance

3.3.2 Facility System Safety

3.3.2.1 Construction Safety Program

3.3.2.2 Facility Inspection Program

3.3.2.3 Personal Protective Equipment (PPE) and Job Hazard Analysis Program

3.3.2.4 Fire Protection and Prevention Program

3.3.2.5 Fall Protection Safety Program

3.3.2.6 Electrical Safety Program

3.3.2.7 Lock Out/Tag Out (LOTO) Program

3.3.2.8 Shop Safety

3.3.2.9 Regulatory Permit Requirements

3.3.2.10 Pressure and Process System Safety

3.3.2.11 Process Safety Management

3.3.3 Test Operations

3.3.3.1 Safety Permit Program

3.3.3.2 Pressure System Safety Program

3.3.3.3 Gas and Liquefied Gas Safety Program

3.3.3.4 Explosives, Propellant, and Pyrotechnics Safety Program

3.3.3.5 Lifting Device and Equipment (LDE) Program

3.3.4 Organizational Safety Support

3.3.4.1 Armstrong Test Facility

3.3.4.2 Facility Testing Division (FT) Safety Support

3.3.4.3 Logistical and Technical Information Division (LTID) Safety Support

3.3.4.4 Process Safety Management (PSM) Audit

3.4 Occupational Health

3.4.1 General Requirements

3.4.1.1 Health Education, Training, and Certification

3.4.1.2 GRC Health Management Resources

3.4.1.3 Employee Involvement and Outreach

3.4.2 Environmental Health

3.4.2.1 Industrial Hygiene Services

3.4.2.2 Chemical Management Programs

3.4.2.3 Chemical Sampling and Analysis

3.4.2.4 Food Sanitation

3.4.2.5 Institutional Operational Safety Support

3.4.2.6 Occupational Health Equipment and Laboratory Coordination

3.4.2.7 Automated External Defibrillators (AED) Program

3.4.2.8 Health Physics

3.4.3 Medical, Health and Wellness

3.4.3.1 Medical Services

3.4.3.2 Electronic Health Records (EHRS)

3.4.3.3 Employee Assistance Program

3.4.3.4 Wellness and Fitness Center

3.5 HQ Health and Safety

3.5.1 Description:

3.5.2 Safety and Occupational Health Program Management Support

3.5.2.1 Hazard Identification subtasks

3.5.2.2 Provide Safety & Health Training per the HQ specific safety training plan,

3.5.2.3 Safety and Health Compliance Program Development

3.5.3 Industrial Hygiene and Environmental Laboratory Sampling and Analyses

3.5.3.1 Upon request:

3.5.3.2 On a case-by-case basis:

3.5.4 General Safety and Health Program Requirements

3.5.5 Documentation, References, and Records Management

3.5.6 Performance Metrics:

3.5.7 Experience

3.5.8 Task Conditions:

4. Contract Administration and Business Management

5. Communications

6. Regulatory Changes

7. Prioritization of Work

8. General Administrative Requirements

9.1 Staff Training and Certifications

9.2 Base Effort and IDIQ Technical Representatives

9.3 Special Projects/Tasks

9.4 Deliverables

9.4.1 Weekly Progress Report

9.4.2 Monthly Technical Activity Report

9.4.3 Task Order Status Report

9.4.4 Contractor Financial Management Reports

9.4.5 Financial Status

9.4.6 Organizational Conflicts of Interest (OCI)

9.4.7 Reports and Deliverables Table

10. Appendix A: Acronyms

11. Appendix B: Applicable Documents

11.1 NASA Glenn Directives

11.2 GRC Program Manuals

11.3 NASA Procedural Requirements (NPR):

12. Appendix C: Reference Documents

12.1 Federal Regulations

12.2 Codes of Federal Regulations (CFR)

12.3 Executive Orders (EO)

12.4 NASA Policy Directives (NPD)

12.5 NASA Procedural Requirements (NPR)

12.6 NASA Standards (STDs)

12.7 GRC Procedural Requirements (GLPR)

12.8 GRC Work Instructions, Handbooks, and Other Reference Documents

13. Appendix D: Health and Safety Program Self-Evaluation for the Proposal Submittal

14. Appendix E: Annual Self-Evaluation of the Organization’s Safety and Health Management System (SHMS)

[To be Submitted as Described by Contractor Post-Award]

STATEMENT OF WORK J.1 FOR

ENVIRONMENTAL, SAFETY, HEALTH, and MISSION ASSURANCE

(ESHMA)

Support Services

1. Purpose The purpose of this solicitation is to obtain support services in four broad technical areas:

Environmental, Institutional Operational Safety, Occupational Health, Aero/Space Systems and Ground Support Equipment Mission Assurance. Services will be required at NASA Glenn Research Center (GRC), which includes Lewis Field (LF) and Armstrong Test Facility (ATF), and at NASA Headquarters (HQ). Services may be required at any other NASA facility once approved and placed on the contract. These services will enable participating centers to comply with NASA policies and Federal regulations in each of the five technical areas.

2. Scope – General The Contractor shall provide the necessary management, personnel, equipment, facilities, materials, supplies, and services, except as may be expressly set forth in the contract as Government Furnished Property, to effectively implement, control, track, perform and sustain all requirements of the Statement of Work.

The Contractor shall provide support services for Environmental, Institutional Operational Safety, Occupational Health, and Mission Assurance support services at GRC;

Institutional Operational Safety and Occupational Health support services at NASA HQ.

GRC services shall support all institutional facilities and the Mission Assurance aspects of space flight and aeronautics activities at GRC’s LF in Cleveland, Ohio, and ATF in Sandusky, Ohio. For this document, unless otherwise noted, a reference to GRC means that Sections 3.1, 3.2, 3.3, and 3.4 of the Statement of Work are applicable to both LF and

ATF.

HQ services shall support safety and health requirements of NASA HQ located in Washington DC, as detailed in Section 3.5 of the Statement of Work.

In two of the areas in this solicitation, GRC has developed program manuals detailing program requirements, implementation approach, metrics, and verification approach for all regulations and policies GRC and the Contractor shall abide by, operate under, and implement. The general scope of work for all areas within the Statement of Work (SOW) follows:

A. For Aero/Space Systems Mission Assurance and Ground Support Equipment area, there is no specific program manual. The work primarily involves Mission Assurance activities in support of Aero/Space programs and projects managed by GRC. For space systems assurance activities, the work involves ensuring that space flight programs and projects comply with Space Assurance Requirements (SAR), GLPR 7120.5.30.

B. Institutional Operational Safety program development, implementation, compliance assurance, and verification based on the details found in the following documents:

1) Safety & Health Function. The Contractor shall utilize proactive and innovative safety practices on a continual basis throughout the contract period. The Contractor’s Health and Safety Program shall comply with Occupational Safety and Health Administration (OSHA) Regulations and the GRC Safety & Mission Assurance (SMA) Requirements which are defined in the Glenn Safety Manual (see General Library for GLP-QS-8715.1) and the Glenn Occupational Health Programs Manual (see General Library for GLP-QS-1800.1) as well as NPR 8715.1B NASA Safety and Health Programs and NPR 1800.1D NASA Occupational Health Program Procedures and NASA NPD 1850.1 NASA Medical System Quality Assurance.

The Contractor’s personnel and subcontractors shall only perform work for which they are specifically trained and certified including medical clearance, as required by NPR 1800.1D NASA Occupational Health Program Procedures, Appendix C Physical Exam Matrix. In addition, the Contractor’s staff shall maintain a safe and clean worksite and report all incidents and near-misses to Contractor supervisors. An effective job hazard analysis (JHA) program shall be implemented to document, control, and communicate hazards identified during the execution of tasks performed under this SOW. Contractor employees shall be knowledgeable in the hazards and risks associated with work plans and job tasks, and the controls used to reduce the risks to an acceptable level. JHAs shall be readily available to personnel and associated with work plans and jobs tasks.

a) Safety Inspections & Plans. The Contactor shall conduct and document periodic safety and health inspections of all job sites, tasks, and activities. All findings from these inspections shall be documented and addressed utilizing a closed loop corrective action process and be available to the Government for review.

b) The Contractor shall:

i) Submit to the Contracting Officer Representative (COR) and Contracting Officer

(CO) an initial draft of their detailed Site-Specific Health and Safety Plan (SS HASP) for concurrence by the GRC Safety and Health Division, and approval by the CO.

Until the Corporate Health and Safety Plan is approved, the Contractor may only perform necessary phase-in and other administrative activities. The Corporate Health and Safety Plan shall cover operations, recurring maintenance activities and trouble calls.

ii) Deliver the following reports to the COR and CO:

a. Contract Award and with Change Management Afterward - Site Specific Health and

Safety Plan (SS HASP) and a Safety and Health Management System (SHMS) as described below. Note: The initial drafts are expected at contract award, and once approved by the CO the Contractor will update/maintain currency for the approved plan and submit the updated plan to the COR and CO.

b. Fall Protection Annual Review for the previous year to be delivered by the last business day in January.

c. Safety and Health Management System (SHMS) self-assessment for the previous year as described in Appendix E to be delivered by the last business day in January of the new year.

d. Refer to the following paragraphs to identify the minimum requirements/elements for each of the mandatory reports:

Minimum Requirements for Site Specific Health and Safety Plan (SS HASP)

1. The following are requirements for a safety and health policy and program document. The following are the minimum requirements for the SS HASP, however each plan shall be job specific and shall also address any unusual or unique aspects of the project or activity for which it is written. The HASP shall reflect with the employer’s corporate safety and health program Signature Sheet. Title, signature, and phone number of the following:

a. Plan Preparer

b. NASA Representative: Review HASP to verify that scope of work is complete.

NASA Safety and Health Designee: Review document for compliance with OSHA. Review for impacts on adjacent NASA occupants.

c. Contractor Information

d. Prime Contractor

e. Contract or task number

f. Project Name

g. Accurate project description and location

h. Contractor accident experience (provide information such as experience modification rate (EMR), OSHA 300 forms, corporate safety trend analysis

2. Statement of Safety and Health Policy. Provide a copy of the current corporate/company Safety and Health Policy statement.

a. Responsibilities and Lines of Authorities

b. Identification and accountability of personnel responsible for safety, at both corporate and project level.

c. Subcontractors will need to also provide the following:

i. Identification of subcontractors

ii. Means for controlling and coordinating subcontractors

iii. Safety responsibilities of subcontractors.

d. Job or work activity “Halt” policy.

3. Training

a. List mandatory training and certificates that are applicable to this project (ex. Confined space, crane operator, respiratory protection, HazWOPER, etc.) and any requirements for periodic retraining/recertification.

b. Identify requirement for supervisory and employee safety meetings (who attends, when given, who will conduct, etc.)

4. Safety and Health Inspections. Provide details on the following:

a. Who will conduct safety inspections (ex. Project Manager, safety professional, supervisors), inspector’s training/qualifications, frequency of inspections, process to record inspections, deficiency tracking system, follow-up procedures, etc.

b. Any external inspection/certifications that may be required.

5. Personal Protective Equipment (PPE) use, training.

6. Workflow, procedures, and practices that will be followed.

Note 1. The Corporate Health and Safety Plan shall comply with all GRC health and safety requirements, the requirements of the Occupational Safety Health Administration (OSHA) and all NASA STDs and NPRs. Specifically, the plan shall identify the methods and procedures that will be used to ensure a safe and healthful work environment and the methods the Contractor will use to protect both Contractor employees and GRC employees. The Contractor shall require safety responsibilities in all subcontracts and shall monitor their subcontractors’ activities to ensure compliance with the approved health and safety plan. The Corporate Health and Safety Plan shall include the Contractor’s Safety and Health Management System, including annual assessments).

Note 2. The Contractor shall provide site-specific HASPs for specified non-recurring activities where unique hazards are identified and require mitigation and/or control (not covered under the Corporate HASP). All sub-contractor activities shall submit a site-specific HASP and shall receive concurrence prior to start of work. If the contract requires contracting or subcontracting for construction activity, the Construction Safety and Health Plan shall be prepared in accordance with Chapter 17 of the Glenn Safety Manual.

2) Fall Protection. NPR 8715.1B NASA Safety and Health Programs requires all contractors wearing fall protection equipment to have a competent person develop the fall prevention plans. A GRC 979 Fall Prevention Plan shall be completed anytime fall protection equipment is being used. The competent person shall have fall protection competent person training from a NASA/industry recognized source. Competent person must be on site (at the Center) during use of active fall protection equipment. Fall protection equipment shall be inspected at the beginning of each eight-hour shift prior to each use and annually by a competent person. Sub-contractors shall submit and obtain concurrence from NASA safety as part of the site-specific HASP process. Qualifications and training requirements for both Competent Person and Qualified Person for Fall Protection are defined in ANSI Z359.1. The Contractor shall complete an annual review of their fall protection program, utilizing the framework in the following paragraph, Annual Review and Audit of GRC Fall Protection. Documentation of this annual review shall be provided to the COR and CO annually (for the previous year to be delivered by the last business day in January).

ANNUAL REVIEW/AUDIT OF GRC FALL PROTECTION PROGRAM Date of Audit:

CENTER: ORGANIZATION:

Prepared/Audited by:

Notes: Any items selected with a NO shall be explained in the notes section.

Yes No N/A

FALL PROTECTION PROGRAM CRITERIA

1 Does the Center have personnel working at heights, exposed to fall hazards, and using Fall Protection (FP) Equipment (3.18.1)?

If YES, fall protection program is required to be established and implemented.

2 Is the fall protection program written and approved by the Center Director (3.18.3)?

DUTIES AND RESPONSIBILITIES

3 Has the Center Director designated, in writing, a Center Fall Protection Program Administrator who is responsible for the development, implementation, and management of the Center's fall protection program (3.18.3(c)).

4 Do the assigned personnel have the necessary skills, knowledge, training and expertise to manage, administer, and implement the fall protection program (3.18.3 (d)).

CENTER FALL PROTECTION PROGRAM ADMINISTRATOR

5 Has a survey been conducted for each fall hazard at existing buildings, facilities or structures and a Fall Hazard Survey Report prepared (3.18.4(B))?

6 Provide guidance and oversight to ensure that NASA fall protection requirements are included in contracts where contractor employees of the acquisition will be working in situations that require fall protection (3.18.4 (c))

7 Provide oversight to ensure that NASA fall protection requirements are included in work instructions where individuals will be working in situations that require fall protection (3.18.4 (d)).

8 Provide oversight to ensure that anyone who is identified as a qualified person (per ANSI/ASSE Z359.0-2007, paragraph 2.109) to serve as a subject matter expert in support of the Center's fall protection program has an engineering degree or access to a person with an engineering degree to identify and to evaluate unique situations and “non-standard equipment” and has been trained by an industry-recognized trainer, NASA-recognized trainer/training center, or NASA-developed training program equivalent to ANSI and OSHA compliant training (3.18.4 (e)).

3) Safety and Health Management System Elements including an Annual Assessment. The contractor shall develop a Safety and Health Management System (SHMS) incorporating, at a minimum, the elements identified in the following paragraph. This system shall be included in the Corporate Safety and Health Plan. The Contractor shall also complete an annual review of their SHMS, utilizing the framework in the following paragraph. This report shall be furnished to the COR and CO annually.

Minimum Requirements/Elements for a Safety and Health Management System (SHMS) The following are requirements for a safety and health policy and program document. The following are the minimum requirements for the SHMS as outlined in NPR 8715.1, Chapter 4. All contractors and subcontractors, whether at general industry, construction, maritime, or Federal agency sites, must follow worksite safety and health rules and procedures applicable to their activities while at the site.

1. Contractor shall develop and operate an effective SHMS.

2. Contractor shall have in place a documented oversight and management system for their organization contractors that drives improvement in contractor safety and health and ensures contractor employees are provided effective protection. Such a system must:

a. Address safety and health considerations during the process of selecting sub-contractors and when contractors are on-site.

b. Include provisions for timely identification, correction, and tracking of uncontrolled hazards in work areas

c. Develop requirements for employees to follow site safety and health rules

d. Include a provision for removing a contractor or a contractor’s employees from the worksite for safety or health violations.

3. Injury and Illness Data Requirements.

a. Contractors (e.g., contracted maintenance workers) and temporary employees who are supervised by host management are governed by the host’s SHMS and are, therefore, included in the host’s rates.

b. Management is required to maintain TCIR and DART rate data (either for all contractors or for all applicable contractors) for hours worked at the worksite.

c. Contractor shall maintain, and report annually to the COR, the contractor TCIR and DART rate data.

4. Training. Managers, supervisors, and non-supervisory employees of the contractor shall be made aware of:

a. Hazards they may encounter while on the worksite.

b. How to recognize hazardous conditions and the signs and symptoms of workplace-related illnesses and injuries

c. Implemented hazard controls, including safe work procedures.

d. Emergency procedures

5. Whistleblower Rights and Anti-Retaliation Protections.

6. Safety and Health Expectations, incentive programs and compliance. A brief description of the company’s safety incentive program.

7. Policies and procedures regarding noncompliance with safety requirements.

8. Accident Reporting. The contractor shall identify who, how and when the following will be completed:

a. Exposure data

b. Accident investigations, reports, and logs

c. Immediate notification of major accidents

9. Plans, Programs and Procedures

a. Emergency Response Plans

i. Procedures and posting of emergency phone numbers

b. Spill plans

c. Hazard Communication Program. Provide location of MSDS, records of employee training and inventory of hazardous materials (including approximate quantities and a site map) that will be brought onto Government property by Contractor and subcontractors.

d. Job Hazard Analysis (JHA) Program: Describe how JHAs will be prioritized, conducted, reviewed, and managed.

10. Personal Protective Equipment (PPE).

a. The Contractor shall provide PPE for all personnel assigned to this contract.

b. The Contractor shall provide employees PPE-specific training (OSHA).

c. PPE shall include disposable protective clothing, respiratory protection, hearing protection, eye protection, head protection, face protection, hand protection, high visibility clothing, and electrical safety clothing.

d. Costs for PPE and the associated training for the use of PPE shall be included under the fixed-price portion of this contract.

e. All PPE purchases shall be reviewed by the contract Safety and Health Professional to determine proper specifications and adequacy of abatement as per NPR 8715.1B NASA Safety and Health Programs.

11. Training.

a. The Contractor shall ensure that all employees receive required training that meets regulatory requirements.

b. All Contractor employees and subcontractors shall be trained to recognize and correct unsafe conditions and to control or eliminate hazards. Refresher training shall be provided as required by regulatory requirements.

12. Safety Reporting.

a. The Contractor shall report all accidents, including near misses, to the COR using the

NASA Mishap Information System (NMIS) and shall initiate an investigation within twenty-four (24) hours in accordance with the Glenn Safety Manual, Chapter 21, Mishap and Close Call Reporting, Investigating, and Recordkeeping. The entry shall be updated with a description of the findings from the investigation upon conclusion. The Contractor shall provide an annual OSHA 300A log (not including names or personal identification information).

13. Certifications.

a. Records shall be maintained for all employees requiring certifications as per NPR 8715.1B NASA Safety and Health Programs shall, include pass/fail record of medical clearances as required by NPR 1800.1 (NASA Occupational Health Program Procedures).

b. Records shall be maintained using specified NASA provided certification tracking system, Q CARD.

14. Self-Evaluation Assessment

a. An annual Self-Evaluation assessment of the SHMS shall be performed as described in

Appendix E to be delivered to the COR and CO for the previous year by the last business day in January,

2.1 Base Effort

The Base Effort is defined as ongoing technical effort in support of GRC specified aspects described in Sections 3.1, 3.2, 3.3, and 3.4 of this ESHMA Statement of Work (SOW). Due to the high visibility and criticality of institutional risk management and institutional audit support, those functions may become a separate CLIN under the Base Effort.

2.2 Indefinite Delivery Indefinite Quantity (IDIQ)

IDIQ tasks are those in support of, or funded by non-GRC organizations, such as other NASA Centers, NASA Headquarters, or other Federal Agencies.

The primary purpose of requesting and issuing an IDIQ task is to obtain ESHMA support for a complete work-package with an all-inclusive Performance Work Statement (PWS), estimated level-of-effort, specific non-GRC funding/accounting information, and a defined Period of Performance that fits within the ESHMA overall Period of Performance.

An IDIQ PWS may include any or all paragraphs included in this ESHMA SOW. Once an IDIQ task is approved by the CO, and properly funded, all technical and financial reporting for that IDIQ task will become part of the routine contract reporting processes.

For the EHSMA contract, Section 3.5 (NASA HQ Safety and Health) of this overall SOW, is considered to be the PWS portion of that IDIQ task, which will be further definitized either during the contract Phase-in period, or very soon after Contract Start Date.

For the EHSMA contract, Section 3.4.3.2 (Wellness Exams, Public Health Vaccination Program, etc.) of this SOW, is considered to be the PWS portion of that IDIQ task, which will be further definitized at the government’s discretion.

3. Scope Specific Requirements

3.1 Environmental

a. The Environmental Management Office (EMO), in the Facilities and Test Directorate, provides overall coordination and integration of the Glenn Research Center’s (GRC’s) environmental efforts. The office is responsible for ensuring compliance with environmental federal, state, local government and Agency regulations, mandates, and policies. The EMO ensures compliance with regulators at Lewis Field (LF) in Cuyahoga County, Ohio and the Neil A Armstrong Test Facility (GRC-ATF) formerly known as the Plum Brook Station in Erie

County, Ohio. The EMO supports agency environmental compliance and engages in agency environmental Communities of Practice (CoP). This work requires the efforts of both NASA civil servants and various support service contractors. The contract includes support for all aspects of environmental management and regulated waste disposal. The focus of this contract is to be able to provide these services as requested by EMO in an efficient and cost-effective manner. In each of the roles described below, the contractor shall serve as a technical representative on behalf of the Government or as an independent third party providing the specified services.

b. Base work tasks will be assigned as required to support the EMO. Not all tasks will be requested at all times.

c. The Contractor shall support the development, implementation, efficiency, and improvement of the environmental compliance tasks while maintaining up to date with regulatory requirements.

The Contractor performing the assigned tasks shall have the experience, education, training, licenses, and certifications necessary to complete the work. The environmental compliance tasks provide policy, oversight, and coordination for institutional and programmatic environmental issues. These tasks encompass a wide range of activities including but not limited to: environmental sampling and analysis, investigational sampling and analysis, environmental labeling, environmental program development, education, training, implementation, environmental regulation updates, guidance development, permitting, environmental audits, regulatory inspections, coordinating with regulatory agencies, identifying and mitigating environmental consequences, minimize life-cycle costs, supporting a variety of outreach activities at GRC and agency-wide, collecting and maintaining data for NASA, providing data interpretations, preparing reports, drafting correspondence, presenting data as necessary to customers including but not limited to GRC management, NASA HQ, other NASA Centers, regulatory agencies and other federal agencies. The Contractor shall provide support to all audits, compliance inspections, and environmental investigations.

d. The work shall be conducted in a manner that complies with all applicable environmental, health, and safety laws and regulations. Likewise, the work shall be conducted in a manner that complies with all NASA GRC environmental, health, and safety requirements. This includes maintaining Health and Safety Plans (HASPs), Job Hazard Analysis (JHA), and other required safety plans to complete the outlined tasks.

3.1.1 Environmental Management System (EMS) Support

a. The Contractor shall provide support to the Agency and Center EMS Program and to the Agency and Center EMS Representatives. Support includes implementing, updating and conformance with NPR 8553.1C, GLPR 8553.1F and GLWI-FE-8550.1A.

b. The Contractor shall provide input on annual organizational EMS Risk Matrix assessment including meeting with each organization’s EMS Point of Contact (POC).

c. The Contractor shall assemble and distribute GRC Consolidated Risk Matrix.

d. The Contractor shall prepare draft EMS Objectives and Targets based on feedback from

Consolidated Risk Matrix Review.

e. The Contractor shall prepare proposed EMS Objectives and Targets based on feedback from draft EMS Objectives and Targets Review.

f. The Contractor shall support developing and/or updating the annual GRC EMS awareness training, tracking the Center’s completion rate for taking the training, and addressing questions raised by GRC personnel.

g. The Contractor shall prepare draft EMS Management Review presentations for Mission

Support Council (MSC) meetings quarterly and Center Director annually or as requested.

h. The Contractor shall send out quarterly data calls for progress on EMS Objectives and

Targets after each quarter of the fiscal year.

i. The Contractor shall develop draft reports for annual EMS reporting to NASA HQ and electronics stewardship as directed by the Federal Electronics Challenge (FEC).

j. The Contractor shall participate in EMS audits – internal audits, external audits, third party audits, functional reviews, and internal compliance evaluations.

k. Contractor to conduct formal surveillance and inspections. Upon request, the Contractor shall enter audit/inspection findings into a corrective action system (e.g., SHEtrak, CAPA).

Contractor to provide support in monitoring corrective action implementation and closure.

l. The Contractor shall provide support for EMS communications through participation in various Center activities conducted by EMO.

m. The Contractor shall support developing and maintaining an EMS Action Log.

n. The Contractor shall support and implement outreach for environmental topics related to

EMS.

o. The Contractor shall conduct the annual review of tenants and related agreements for inclusion or exclusion from the EMS Program.

p. The Contractor shall track the completion of annual Environmental Programs Manual

Chapter reviews.

3.1.2 Emergency Planning and Community Right to Know Act (EPCRA) Support

a. The Contractor shall collect data from Center Organizations for EPCRA Section 312 Tier1/Tier 2 Reports.

b. The Contractor shall collect data from Center Organizations for EPCRA Section 313 Toxic Release Inventory (TRI) Reports.

c. The Contractor shall provide Superfund Amendments and Reauthorization Act (SARA) Title III reports that are submitted by March 1 each year for both LF and GRC-ATF.

d. The Contractor shall provide Facility Annual Chemical Inventory (SARA 312) as Tier2Submit reports with corresponding Adobe Acrobat files for:

i. Ohio EPA State Emergency Response Commission (SERC)

ii. Cuyahoga County Local Emergency Planning Committee (LEPC) and Erie County

LEPC

iii. Local fire departments (Brook Park FD and Perkins Township FD)

e. The Contractor shall provide the U.S. EPA Toxic Chemical Release Inventory Reporting Form R or Negative Declaration due July 1 each year to Ohio EPA and if required U.S. EPA.

f. The Contractor shall participate/coordinate/facilitate regulatory agency inspections and internal reviews, and the Energy and Environmental Functional Review (EEFR).

g. Contractor to conduct formal surveillance and inspections. Upon request, the Contractor shall enter audit/inspection findings into a corrective action system (e.g., SHEtrak, CAPA).

Contractor to provide support in monitoring corrective action implementation and closure.

3.1.3 Air Pollution Control and Stratospheric Ozone Protection

a. The Contractor’s tasks include but are not limited to:

i. Air compliance program support

ii. Manage/maintain air compliance records

iii. Participate in agency community of practice forum/working group participation

iv. Collect compliance/permits data from sources

v. Enter/maintain air compliance data into eBusiness

vi. General air quality awareness training for center personnel

vii. Operator training on permit/compliance requirements

viii. Compliance assistance

b. The Contractor shall participate/coordinate/facilitate regulatory agency inspections and internal reviews, and the EEFR.

c. The Contractor shall provide monthly Hazardous Air Pollutants (HAP) Chemical Purchase/Chemical inventory data.

d. The Contractor shall provide annual Ozone-Depleting Substances (ODS) Chemical Purchase/Chemical inventory data. Including the support for the Ozone Depleting and Global Warming Substances (ODGWS) NETS data call.

e. The Contractor shall provide data pulls from the Chemical Inventory as requested.

f. The Contractor shall follow reporting and recordkeeping requirements according to Ohio

EPA Asbestos Abatement & Demolition regulations. For applicable projects, support compliance with activities such as; compliance oversight, project notifications, annual reporting, field monitoring.

g. For applicable project, support compliance with National Emission Standards for Hazardous Air Pollutants (NESHAP) and New Source Performance Standards (NSPS).

h. The Contractor shall support emissions modeling, source testing, and major source permitting as required.

i. The Contractor shall support the review and update of Center policies and plans including program requirements associated with the Environmental Programs Manual - Chapter 4, on an as needed basis.

j. Contractor to conduct formal surveillance and inspections. Upon request, the Contractor shall enter audit/inspection findings into a corrective action system (e.g., SHEtrak, CAPA).

3.1.4 Implementation of Small-Scale Environmental Sampling

a. The Contractor shall support, as requested, small-scale sampling efforts for environmental investigations.

3.1.5 National Environmental Policy Act (NEPA) Support

a. The Contractor shall support the GRC NEPA Manager in project reviews, assisting in determination of level of NEPA analysis. This includes reviewing Subject Matter Expert comments and pre-existing documents and analysis (e.g., noise surveys, Environmental Resource Document, Environmental Checklists).

b. The Contractor shall assist the GRC NEPA Manager in records management.

c. Upon request, the Contractor shall participate meetings with project stakeholders (e.g., CoF, Facilities, etc.).

d. The Contractor shall support EMO in reviews of NASA Environmental Review Form

(NERF) and safety permits. Reviews will be delegated based on subject matter expertise (e.g., stormwater expert reviews for stormwater impacts).

e. The Contractor shall assist the GRC NEPA Manager in providing NEPA training to project and program managers along with EMO. This includes assisting the GRC NEPA Manager in addressing NEPA policy and procedure questions.

f. The Contractor shall utilize the NASA Electronic Tracking System (NETS) to record NEPA analyses as directed by the GRC NEPA Manager.

g. The Contractor shall support the National Environmental Policy Act (NEPA) Manager in the review of NEPA studies, surveys, and assessments and perform other NEPA tasks such as:

environmental impact statements, environmental assessment, endangered species and/or wetlands analysis, watershed analyses, natural resource, cultural resource, economic, technical and/or risk analyses, NEPA and environmental planning related documentation including, but not limited to, preparation or review of NEPA and other environmental planning documents, and related programs as described in GEPM.

h. The Contractor shall act as alternative representative when the GRC NEPA Manager is unable to attend NASA NEPA Network Community of Practice or Working Group meetings.

i. The Contractor shall support the review and update of Center policies and plans including program requirements associated with the Environmental Programs Manual - Chapter 2, on an as needed basis. This could include, but is not limited to, recommendations for Center NEPA requirements documents, forms, environmental checklists, guides, policies, instructions, procedures, manuals, and Standard Operating Procedures (SOPs).

j. Upon request, the Contractor shall provide support during internal audits, EEFRs, and other NEPA program related audits.

k. Contractor to conduct formal surveillance and inspections. Upon request, the Contractor shall enter audit/inspection findings into a corrective action system (e.g., SHEtrak, CAPA).

Contractor to provide support in monitoring corrective action implementation and closure.

l. The Contractor shall support the development, review, and/or update of the Environmental Resource Document, Environmental Justice Plan, Environmental Assessment, Environmental Impact Statement, Environmental, Baseline Surveys, etc.

3.1.6 Natural Resource Management Support

a. The Contractor shall support the Natural Resource Manager in the development of the annual Species Management Plan (SMP) goals and metrics.

b. The Contractor shall review and report status of species management activities that are approved by the annual SMP and EMS objectives.

c. The Contractor shall perform specialized tasks in support of the SMP.

d. The Contractor shall provide input related to projects and ongoing maintenance activities when such work may impact natural resources. Additionally, provide general information to project teams when requested.

e. The Contractor shall provide mapping in support of natural resources management tasks – both sites.

f. The Contractor shall provide educational outreach support and represent supported program areas during EMO outreach events and external requests with EMO approval.

g. The Contractor shall assist the Natural Resource Manager in awareness training and site tours in support of the Natural Resource Program, as approved by EMO.

h. The Contractor shall assist the Natural Resource Manager in project reviews for natural resource impacts. Includes assistance in referencing readily available maps and regulations to determine permitting and/or consultation needs.

i. The Contractor shall assist the Natural Resource Manager in the preparing of permit applications and/or consultation packages. This could include supporting stream assessments, wetland delineations, species surveys, Biological Assessments, etc. when applicable.

Possible platforms the Contractor may access include; eBusiness, iPaC, ePermit, NWI, 401 Water Quality Certification for the Nationwide Permits Stream Eligibility Web Map, etc.

j. The Contractor shall act as alternative representative when the Natural Resource Manager is unable to attend Natural Resource Council (NRC) or Working Group meetings.

k. The Contractor shall assist the Natural Resource Manager in site walks identifying possible impacts to natural resources (e.g.; bird nests, trees, wetlands).

l. The Contractor shall assist the Natural Resource Manager in records management.

m. The Contractor shall support the review and update of Center policies and plans including program requirements associated with the Environmental Programs Manual - Chapter 25, on an as needed basis. This could include, but is not limited to, recommendations for Center natural resource requirements documents, forms, guides, policies, instructions, procedures, manuals, and Standard Operating Procedures (SOPs).

n. Upon request, the Contractor shall provide support during internal audits, EEFRs, and other NEPA program related audits.

o. Contractor to conduct formal surveillance and inspections. Upon request, the Contractor shall enter audit/inspection findings into a corrective action system (e.g., SHEtrak, CAPA).

3.1.7 Stormwater and Wastewater Support

a. The Contractor shall provide support for the LF Municipal Separate Storm Sewer System (MS4) program to include:

i. Evaluate the Stormwater Management Plan (SWMP) annually and provide suggestions for revision

ii. Draft and perform activities associated with annual MS4 objectives

iii. Evaluate and provide recommendations for updates to SATERN and in‐person training modules annually

iv. Prepare draft MS4 annual report for review by NASA

b. The Contractor shall provide support for facility Stormwater Pollution Prevention Plans (SWP3s). Evaluate SWP3 annually and provide suggestions for improvement. In addition, conduct training for specified personnel and perform quarterly and annual facility inspections and document results.

c. The Contractor shall provide support on construction/demo projects requiring an Ohio Construction Storm Water general permit (CGP). Conduct review of SWP3, perform site inspections and document in SHEtrak system, and conduct pre‐construction meetings for projects requiring Ohio CGP.

d. The Contractor shall perform outfall screening, sampling, and analysis per permit requirements. Additionally, escort contract laboratory personnel to sites, collect flow data, and enter analytical results into monthly electronic discharge monitoring reports (e‐dmr) for review and approval by NASA.

e. In response to noncompliant discharges, the Contractor shall provide source‐tracing assistance using dye testing, analytical testing, etc., to the Illicit Discharge Detection (IDDE) Team.

f. The Contractor shall provide required documentation and technical expertise during Northeast Ohio Regional Sewer District (NEORSD) and Ohio EPA site visits/audits as well as any other environmental audits (EEFR, EMS, etc.). Additional support may include collecting and analyzing split samples during NEORSD inspection.

g. The Contractor shall coordinate with contract lab for any additional analysis or sampling needed.

h. The Contractor shall provide data summary charts for low‐level mercury to program lead and contractor staff working on the mercury minimization project at outfall 001 at LF.

i. The Contractor shall provide equipment maintenance/repair/calibration. Example of equipment can include but is not limited to; pH/conductivity meter or flow meter.

j. The Contractor shall conduct weekly and monthly sampling and analysis of Outfall 001 according to latest NPDES permit.

k. The Contractor shall conduct quarterly outfall 001 flow meter maintenance for the duration of this contract

l. The Contractor shall draft the annual Pollutant Minimization Program (PMP) reports for review.

m. Contractor to conduct formal surveillance and inspections. Upon request, the Contractor shall

n. The Contractor shall review and update Center policies and plans including program requirements associated with the Environmental Programs Manual - Chapter 24

3.1.8 Environmental Spill, Mishap, and Incident Response

a. In accordance with the Glenn Research Emergency Management Plan, Center Emergency Management Plan (EMP), and Integrated Contingency Plan (ICP), Resource Conservation and Recovery Act (RCRA) Contingency Plans, Spill Prevention Control and Countermeasure Plans, the Center Incident Commander (IC) coordinates all emergency response measures and manages emergency response actions. After the emergency phase of an incident the Contracting Officer Representative (COR), Technical Representative (TR) or EMO Emergency Response Team (ERT) can give direction for required post emergency environmental management and waste cleanup.

b. A spill is an unplanned event. Therefore, communication and coordination are required to determine and execute the proper level of effort for each response. The Contractor will support and assist with small manageable spills and arrange and provide additional offsite contract support during an emergency. Post emergency, the Contractor will provide spill control, waste cleanup, disposal, and cost summary.

i. The contractor shall provide qualified staff to assist the Office of Protective Services and the GRC Incident Command in the event of any environmental spill, mishap or incident.

ii. The Contractor shall be on call 24/7 to support emergency response at LF and the GRC-

ATF.

iii. When requested, the Contractor shall provide an incident report to NASA detailing their observations of the incident and the Contractor's support provided.

iv. When requested, the Contractor shall review and provide updated on the environmental sections of the EMP.

v. The Contractor shall respond actions to active environmental emergencies and spills upon the request of the Center’s IC, Notify 911 test distributions, or from EMO direction. The response should be as quickly as practical of receiving the request and comply with Ohio EPA, USEPA, and Department of Transportation (DOT) requirements. Subcontractors may respond to incidences such as those requiring Levels A and B Personal Protective Equipment (PPE).

vi. The Contractor shall respond to post emergency spills upon the request of the Notify 911 text distributions, the EMO ERT text distribution, or discrete requests from GRC employees not contacting GRC Dispatch. If conditions threaten to become an emergency the response should be as quickly as practical of receiving the request. If conditions are not impending an emergency the response can be as soon as is practicable or next business day if outside of normal work hours. The EMO ERT on call will confirm if an emergency is impending.

vii. A responsible party may choose to self-contain and clean a non-emergency spill. If so, the contractor shall support a self-clean up but the level of effort will vary based on the incident and the responsible parties’ ability to contain and clean. The EMO Emergency Response Team has the ability to override a responsible party’s request for support such as calling Hazardous Materials Management (HAZMAT).

viii. The Contractor shall support environmental audits, regulatory inspections, development and reviews of lessons learned, along with other emergency response related audits and audit types.

ix. The Contractor shall support non-emergency work orders for cleaning up and/or proper disposal of spills. After receiving a complete work order (C-709) Waste Management will provide an estimate to the responsible organization and EMO so that a proposal request (PR) for reimbursement may be generated. Copies will be provided to the Project Manager and/or TR.

x. The Contractor shall submit weekly reports regarding task support.

xi. The Contractor shall maintain basic emergency response supplies and equipment.

xii. Contractor to conduct formal surveillance and inspections. Upon request, the Contractor shall enter audit/inspection findings into a corrective action system (e.g., SHEtrak, CAPA). Contractor to provide support in monitoring corrective action implementation and closure.

3.1.9 Above Ground Storage Tank (AST) Support

a. The Contractor shall provide annual inspections of all AST, oil-filled equipment (OFE), and drum locations (55+ gallons) at LF and GRC-ATF and issue SHEtrak findings for non-compliances observed.

b. The Contractor shall maintain an updated inventory of all ASTs, OFE, drums (55+ gallons), including POC info (e.g., owner, phone number), fuel contents, etc.

c. The Contractor shall ensure that tanks noted above are properly labeled (ID numbers, content).

d. The Contractor shall empty water from a secondary containment of outdoor ASTs when an oil sheen or major fuel/oil release has occurred.

e. Upon request, the Contractor shall provide training for garage and fuel delivery personnel on spill prevention, control, and countermeasures (SPCC) & good housekeeping procedures.

f. Upon request, the Contractor shall evaluate and provide recommendations for updates to SATERN and in‐person training modules annually.

g. Upon request, the Contractor shall provide general information to POCs regarding spill kits, labeling requirements, secondary containment requirements, inspection frequency, etc.

h. The Contractor shall assist…