8 1502000 Facility Investment FAP.pdf
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- Attached to
- NSBNL Emergency Generators Maintenance & Repair
- Solicitation number
- N4008525R2535
About this file
This document is a Functional Assessment Plan (FAP) that outlines the performance objectives, standards, and assessment methods for a Facility Investment contract. The key details are:
The contract covers emergency, urgent, and routine service orders as well as a preventive maintenance program for facilities, ground structures, equipment, and systems at Naval Submarine Base New London in Groton, CT. The performance standards include responding to emergency service orders within 2 hours, completing urgent orders within 5 days, and routine orders within 30 days. Preventive maintenance must be performed per the contractor's program and manufacturers' recommendations. Performance is assessed through periodic sampling, validated customer complaints, and unscheduled visits, with different assessment levels based on contractor performance. The contract is a Commercial Services Firm-Fixed Price Indefinite Delivery Indefinite Quantity with a 12-month base period and four 12-month option periods.
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FUNCTIONAL ASSESSMENT PLAN (FAP)
FACILITY INVESTMENT
1502000
FACILITY INVESTMENT FAP
Assessment Levels (AL) Assessment Frequency (Freq)
A – Annually
Q – Quarterly
M – Once per month
BW – Once every 13-16 days
W – Once per week
R – As required
Method of Assessment (MOA)
PS – Periodic Sampling
VCC – Validated Customer Complaints
UV – Unscheduled Visits
CE – Customer’s Evaluation
AL1
Start assessment at this Level
AL2
Add this Level if Contractor performance for AL1 is Unsatisfactory
AL3
Add this Level if Contractor performance at AL1 or AL2 is Unsatisfactory
Note: Return to appropriate Assessment Level when performance improves.
Note: The first method listed in the MOA column below is the primary assessment method.
Spec Item
Performance Objective Performance Standard MOA
Assessment Level Sample Size
Freq
AL1 AL2 AL3
UOM
(total)
Normal Reduced
3.1 Service Orders
The Contractor shall perform service order work in a timely manner and ensure facilities, ground structures, personal property equipment and installed equipment and systems are restored to a safe, normal working condition and function properly.
Service order work is responded to and completed within the specified time.
Facilities, ground structures, personal property equipment and installed equipment and systems are restored to normal working condition, including recertification if applicable.
When repair is complete the facility, ground structure, personal property equipment or installed equipment and system does not present danger to personnel or equipment.
PS
VCC
N/A
10%
5%
M
3.1.1 Emergency Service Orders
The Contractor shall respond to emergency service orders and arrest emergent conditions to minimize and
Emergency service orders responded to within two hours of receipt of call.
Item
Performance Objective Performance Standard MOA
Assessment Level Sample Size
Freq
AL1 AL2 AL3
UOM
(total)
Normal Reduced mitigate damage facilities, ground structures, personal property equipment, and installed equipment and systems and danger to personnel.
Emergency service orders are arrested within 24 hours of receipt of call.
Work is continued without interruption until emergent condition is arrested.
3.1.2 Urgent Service Orders
The Contractor shall complete urgent service orders in a timely manner and facilities, ground structures, personal property equipment, and installed equipment and systems are restored to a safe, normal working condition and function properly.
Urgent service orders are completed within five working days.
3.1.3 Routine Service Orders
The Contractor shall complete routine service orders in a timely manner and ensure facilities, ground structures, personal property equipment, and installed equipment and systems are restored to a safe, normal working condition and function properly.
Routine service orders are completed within
30 calendar days.
3.2 Preventive Maintenance (PM)
Program The Contractor shall develop and implement a PM program for facilities, ground structures, personal property equipment, and installed equipment and systems to ensure proper operation, to minimize breakdowns, and to maximize useful life.
Maintenance is accomplished in accordance with the Contractor’s PM program and work schedule.
PM is performed in accordance with manufacturers’ recommended procedures and OEM standards.
5%
3.2.1 Emergency Generators
The Contractor shall perform maintenance on emergency generators to ensure safe, reliable, uninterrupted service.
Maintenance is performed in accordance with Contractor's PM program and work schedule.
Item
Performance Objective Performance Standard MOA
Assessment Level Sample Size
Freq
AL1 AL2 AL3
UOM
(total)
Normal Reduced
Emergency generators provide electrical power to meet the load demand for the duration of a power outage.
Emergency generators activated to restore electrical power within five minutes following loss of power.
Adequate fuel additive to prevent freezing for size fuel tank is added.
3.2.1.1 Meter Readings
The Contractor shall perform monthly and annual meter readings as required.
All meter readings are performed on time and reported to the Environmental Division at the required time.
4 Non-Recurring Work Non-Recurring work may be ordered utilizing DoD EMALL in accordance with Section H or on a task order in accordance with the PROCEDURES FOR ISSUING ORDERS clause in Section G. The order will specify the exact locations and types of work to be accomplished. The period of performance will be specified in each order.
As
Require d
R
MONTHLY PERFORMANCE ASSESSMENT SUMMARY
Contract #: ___________________ Installation/Site:
Annex/sub-annex: 1502000 Facility Investment Month/Year:
Title
AL1 AL2/AL3 VCC Safety QMS review
Item E M N E M N Pos Neg Issues # Samples A U
3.1 Service Orders
3.1.1 Emergency Service Orders
3.1.2 Urgent Service Orders
3.1.3 Routine Service Orders
3.2 Preventive Maintenance
(PM) Program
4 Non-Recurring Work
Comments:
Recommended Actions:
Technical Ratings (mark using "X")
E VG S M U
Overall Technical Rating for Recurring Work
Overall Technical Rating for Non-Recurring Work
COR Signature: Date:
E = Standards Exceeded; M = Standards Met; N = Standards Not Met
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