70LGLY18RGLB00001_-_PART_1_THRU_PART_8_ONLY.pdf

Department of Homeland Security (DHS) UNIFORM, EQUIPMENT ISSUE AND LAUNDRY SERVICES Federal Law Enforcement Training Centers (FLETC) RFP 70LGLY18RGLB00001

TABLE OF CONTENTS

PART 1 - PERFORMANCE WORK STATEMENT

PART 2 - DEFINITIONS AND ACRONYMS

PART 3 – GOVERNMENT FURNISHED PROPERTY AND SERVICES

PART 4 – CONTRACTOR FURNISHED PROPERTY, SUPPLIES, AND SERVICES

PART 5 – SPECIFIC TASKS

PART 6 – REQUIRED PLANS AND DOCUMENTS

PART 7 – APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

PART 8 – SPECIAL CONTRACT REQUIREMENTS

PART 1 - PERFORMANCE WORK STATEMENT

GENERAL INFORMATION

1.1 Introduction

This is a performance-based statement of work for the Department of Homeland Security (DHS), Federal Law Enforcement Training Centers (FLETC). The FLETC Glynco campus is located approximately five minutes north of Brunswick, Georgia in Glynn County and is equal distance between Savannah, Georgia, and Jacksonville, Florida. The FLETC (Center) is situated on 1,600 acres in southeast Georgia with modern conventional facilities such as classrooms, dormitories, administrative and logistical support structures. Additionally, Glynco has 18 firearm ranges, including a state-of-the-art indoor range complex with 146 separate firing points; and eight highly versatile semi-enclosed ranges with 200 additional firing points. Other training assets include a sprawling complex of driver training ranges, a physical techniques facility, explosives range, fully functional mock port of entry, and numerous other structures which support the entire training effort. Among these is a 34-building “neighborhood/ business” practical exercise area, which includes houses equipped with video cameras for recording various kinds of practical exercises. The classroom buildings house various special purpose areas including a library, interviewing suites, mock court rooms, computer forensics laboratories, and other laboratories for fingerprinting and identifying narcotics. Glynco’s physical techniques complex encompasses over three acres, including mat rooms, classrooms, weight rooms, gymnasium, and other facilities devoted to training and fitness.

1.2 Mission

The FLETC mission statement is “We Train Those Who Protect our Homeland”. The FLETC is responsible for providing law enforcement officer training to over 95 Partner Organizations, as well as state, local, tribal, campus, and international law enforcement officers and agents.

1.3 Scope

The Contractor shall provide the management, supervision, all personnel, equipment, tools, materials, and other items and services necessary to support the operation of the Uniform, Equipment and Laundry Services as defined in this contract, except as specified in Part 3 of this contract as Government-Furnished Property Equipment and Services at the FLETC, Glynco, Georgia. The Contractor shall perform to the standards in this contract.

a) This performance-based contract describes the services to be performed as an end result and provides to the contract both a standard for acceptable performance and quantities, limits, or areas that the service covers. The Contractor shall be responsible for achieving the stated results.

b) The Contracting Officer’s Representative (COR) for this contract will be appointed at time of award. During the terms of this contract any changes of the COR will be in writing to the Contractor.

1.4 Normal Hours of Operation

The normal hours of operations are stipulated for each required service in Part 5.

1.5 Holidays

The Government recognizes the following Holidays: New Year's Day, Labor Day, Martin Luther King's Birthday, Columbus Day, President's Day, Veteran's Day, Memorial Day, Thanksgiving Day, Independence Day, and Christmas Day.

a) The Federal Holidays listed above are Holidays granted to Federal employees. The Contractor shall refer to the individual wage determination for actual Holidays to be allowed for contractor employees. In the event that any of these Holidays occur on a Saturday or Sunday, they shall be observed by the Contractor per the practice observed by the Government.

b) Occasionally, Federal Holidays will be declared normal training days and full Contractor support will be required. Notice of this requirement will be given to the Contractor by the Contracting Officer (CO)/COR.

c) The Contractor shall NOT receive premium rates for any special declared Holidays for Federal employees

(e.g., national day of mourning for death of a former president).

d) The FLETC may schedule non-training days as workdays. For example the Friday after Thanksgiving Day and/or the day before or after Christmas Day; however, this is not a Federal Holiday and does not relieve the Contractor’s responsibilities of having a PM and employees on the non-training days.

e) Refer to Part 5 for specific information on normal and holiday hours for specific areas.

1.6 Contractor Personnel

The Contractor shall manage the total work effort associated with the requirements of this Performance Work Statement (PWS) to assure adequate and timely completion of these services. All employees assigned by the Contractor to the performance of work under this contract shall be capable and experienced in the type of work they are assigned or be given on the job training by the Contractor. All Contractor employees must be physically and mentally capable to perform the essential functions and demands of their assigned work in a safe and effective manner. Prior to commencing work, the Contractor shall ensure employees are not under the influence of alcohol, drugs, or any other incapacitating agent(s). The Contractor shall ensure each employee is alert and capable of exercising good judgment in communicating with the customer/students and answering their queries. The Contractor shall implement procedures and instructions, and assimilate necessary specialized training.

The Contractor shall not employ any person who is an employee of the United States Government without the consent of the CO. The CO will determine if the employment of that person would create a conflict of interest.

The Contractor shall ensure employees conduct themselves in a courteous and businesslike manner at all times. The Contractor shall ensure that no Contractor personnel accept gratuities of any kind.

The Contractor shall ensure employees practice acceptable personal hygiene at all times and shall present a neat appearance and wear appropriate clothing. Contractor’s personnel shall wear uniforms that identify the company, are clean, neat and free of tears, holes, permanent stains, frayed edges, and body odor. Uniforms shall be clearly distinguished from Agency uniforms and are subject to the approval of the CO/COR prior to the contract commencing. Blue polo’s are not acceptable.

The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to the employees as may be necessary.

Fraternization to include out of role conversations, on or off Center, with students is prohibited (FLETC Directive 67-31 Fraternization between Center Staff and Students).

The Contractor shall remove from the site any individual whose continual employment is deemed by the Government to be contrary to the public interest or inconsistent with the best interest of the Government. All Contractor employees shall be a citizen of the United States of America, or an alien who has been lawfully admitted for permanent residence or who presents other evidence from the DHS that employment is permitted.

1.7 Vehicle Licensed Employees

The Contactor shall ensure that Contractor personnel operating vehicles in the performance of this contract shall possess a valid Georgia State Driver’s License with the correct endorsement for the vehicle size and type to be driven. The Contractor shall ensure annually that each employee has relevant and current driver’s license. Each Contractor employee shall have a Motor Vehicle Record that shows no fault for accidents or tickets with any vehicle size or type during the last three years. Each Contractor employee must report all major traffic violations to the Project Manager.

1.8 Employee Roster

Ten (10) calendar days after the start of the contract, at execution of option periods, and when changes occur, the Contractor shall provide the CO/COR a written roster of all contract employees. The roster shall include: full name, position or duty assigned, anniversary date of employment, and identify if full or part-time employee.

1.9 Project Manager (PM) and Alternate Project Manager (APM)

Prior to the contract start date, the Contractor shall provide to the CO/COR, in writing, the names and associated resumes of on-site PM and APM who possess the necessary experience and qualifications to supervise the work required under this contract effectively. These positions are subject to the CO’s approval; therefore, any desired change to management personnel must be provided to the CO/COR in writing prior to making each change.

The Government requires the Contractor to have the main office (Building 680) be staffed by either the Program Manager (PM) or the Alternate Program Manager (APM) and daily staff required to support the requirements of this acquisition. PM or APM shall be on-site during the core duty hours of each training day and all other days and times as deemed necessary to fulfill the requirements of the contract. The PM or APM shall be on call twenty-four

(24) hours a day to handle emergencies and shall ensure the CO is provided with specific contact numbers. The full time on-site PM shall be dedicated solely to this operation and may not perform duties associated with other contracts. This individual shall be responsible for the overall management and coordination for the work required under this contract and shall act as a central point of contact with the Government. The on-site PM shall possess a minimum of two (2) years of consecutive employment in a position with comparable responsibilities within the past four (4) years. The APM shall possess a minimum of two (2) years of consecutive employment in a position with comparable responsibilities within the past four (4) years. Both the PM and APM must be proficient in oral and written communication in English. The PM and APM must be able to use a computer to communicate via email, retrieve reports and provide reports to the CO/COR. The PM and APM must be able to use Microsoft Word and Excel.

The PM and APM shall have the authority to speak for and act for the Contractor in all matters related to providing services under this contract. The delegation of authority includes, matters concerning the day-to-day effective operation of services such as personnel supervision and training. A designation letter shall cite any limitations to the PM’s/APM’s ability to bind the Contractor to changes or adjustments.

1.10 Quality Control Manager

The Quality Control (QC) Manager shall coordinate and adjust their work schedule to fulfill the requirement of the contract. All other personnel’s work schedule shall be at the discretion of the Contractor so long as all requirements of the contract are met and there is no interruption in the FLETC training schedule. The Quality Control Manager (QCM) shall possess a minimum of three (3) years of consecutive employment in a position with comparable responsibilities in quality control management within the past five (5) years. This individual must have demonstrated knowledge of some type of commercial quality control plans and possess knowledge of, or experience with, uniform, equipment, and laundry support services. The QCM may not share other key management duties.

The QCM may accompany the CO/COR on Government inspections and shall initial off on the Government’s inspection report. The QCM shall coordinate and adjust their workday in accordance with the COR’s schedule inspections.

The QCM shall have the authority to act in all QC related matters, and report to the Contractor’s corporate office, not the on-site PM. The QC must be able to use a computer to communicate via email, retrieve reports and provide reports to the CO/COR. The QC must be able to use Microsoft Word and Excel.

1.11 Inventory Control Technician

The Inventory Control (IC)/Supply Technician shall fulfill the requirements as described under paragraphs 5.3.2.

and 5.2.1. of the contract. The IC Technician shall possess a minimum of one (1) year of consecutive employment in a position with comparable responsibilities in supply management within the past year or equivalent education relating to supply management. This individual must have demonstrated knowledge of some type of commercial inventory control management and possess knowledge of, or experience with uniform, equipment, and laundry support services. The IC Technician must be able to use a computer to execute uniform ordering requirements as identified under paragraph 5.3.2., communicate via email, retrieve reports and provide reports to the CO/COR. The IC Technician must be able to use Microsoft Word and Excel.

1.12 Performance Evaluation Meetings

The Contractor’s representatives shall meet with the CO/COR weekly during the first month of the contract.

Thereafter meetings will be as often as determined by the CO/COR. A mutual effort will be made to resolve all problems identified. Written minutes of these meetings, prepared by the Contractor, shall be signed by the Contractor’s PM and the CO. The Contractor shall state any areas of disagreement in writing to the CO/COR within ten (10) calendar days of receipt of the minutes.

1.13 Vehicle Accident Reporting

In those instances, where a Contractor and/or contractor employee privately owned vehicles (on Center) are damaged, the Contractor shall contact the FLETC Security at (912) 267-2461 to report accidents, without injuries.

The Contractor shall notify the CO/COR within one hour following the accident. In those instances where injuries or death occur, the Contractor shall notify the FLETC Security at (912) 267-2911, the CO, and the COR immediately. The Contractor shall provide a signed written FLETC Statement/SEM-34 (06/06) (Section D, Attachment 1), concerning circumstances of accident, incidents, injuries or death. The FLETC Security on the scene will provide the completed forms to the Security and Emergency Management (SEM) Office for investigation.

Upon completion of the investigation, SEM will provide copies of the completed forms to the Contractor, CO, and COR. The signed written statement provided by the Contractor shall include signed statements by individuals and/or witnesses involved in the accident. Written statements shall include all pertinent information relating to the incident including, names of persons involved, time of the incident, individual versions of the events, etc.

1.14 Projected Workload

The projected workload for this contract is delineated either in the form of historical data (Section D, Technical Exhibit 9) or an estimated number of occurrences in each paragraph. The workload volume is subject to variance due to fluctuation in training programs.

The Contractor will be given access to the Student Administration & Scheduling System (SASS), in order to download schedules which, the Contractor shall use in projecting scheduling requirements under this contract. The Contractor is responsible for supporting any Government changes to the schedule.

PART 2 - DEFINITIONS AND ACRONYMS

2.1 Definitions

Acceptable Quality Level (AQL): The allowable leeway from a standard that can occur before the Government will reject the specific service. The number of defects in a lot (or the maximum percent defective in a lot) that, for the purposes of sampling, may occur before the Government will affect the price computation system in accordance with the Performance Requirements Summary (Section D, Technical Exhibit 5) and the INSPECTION OF SERVICES Clause. An AQL does not allow the Contractor to knowingly offer defective service, but implies that the Government recognizes that defective performance sometimes happens unintentionally. As long as the percent of defective performance does not exceed the AQL, the service will not be rejected by the Government. The Contractor, however, must re-perform the defective service when possible. The AQL limits reduced payment to circumstances in which defective performance results in a measureable reduction in the value of services rendered.

Accountability: The basic obligation imposed by law, lawful order, or regulation, of a person to keep an accurate record of property, documents, or funds. The person having this obligation may or may not have actual possession of the property, documents or funds. Accountability is primarily concerned with maintaining records. As a minimum, these records should show debits, credits, and available balances on hand or in use. Records showing quantities due out and/or due-in are part of the accountability records. Contractor accountability shall insure an accurate audit trail for each item of Government Furnished Property/General Services Administration (GSA) Vehicle Listing for which the Contractor is responsible.

Accountable Property: Any government furnished property that is valued more than $1500.00.

Authorized Government Representative: A government employee designated by name and/or position title to conduct liaison between the Contractor and the Contracting Officer (CO) on matters pertinent to this contract and is the CO’s authorized representative. Also referred to as the Contracting Officer Representative (COR).

Black Flag: The temperature is 90 degrees Fahrenheit or above. All outdoor FLETC training courses, to include physical conditioning, laboratory and practical exercises, will be modified as necessary to ensure that the training is conducted safely.

Complete Joint Inventory: A dual action process between the Contractor, COR, and the Property Administrator for the physical accounting survey of property and validation of hand receipt documents.

Contract Discrepancy Report (CDR): A form initiated by the COR when any service is judged unsatisfactory.

The CDR is a formal, written document used to notify the Contractor of non-conformance or lack of performance of contract work.

Contractor: A supplier or vendor awarded a contract to provide specific supplies or services to the Government.

The term used in this contract refers to the prime.

Contracting Officer (CO): A person with authority to enter into, administer, direct and/or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The CO is the only individual who can legally bind the Government.

Contracting Officer’s Representative (COR): An employee of the U.S. Government appointed by the contracting officer to provide technical guidance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms, conditions or direction of the contract.

COR/Inspector Evaluation Schedule: A work sheet that shows what inspections are to be performed and on which days of the week or month. It is determined by the COR/Inspector before the start of each inspection period and provided to the Contracting Officer only. It is never revealed to the Contractor.

Contract Requirements: Specific tasks to be performed under the contract. The cost of a contract requirement includes the cost of all labor, fringe benefits, overhead, and profits associated with that particular requirement.

Contractor Receiving Report: A document initiated by the Contractor or Contractor employee(s), indicating that services have been performed or supplies have been received.

Customer Complaints: One of the criteria used to monitor the Contractor’s performance.

Daily Gym Issue: Students and staff are required to fill out a Daily Issue Card/FTC-SSD-30A&B (Section D Attachment 2) at the Uniform Issue window in Building 252. The contractor shall issue a daily issue to students and staff that are not permitted a permanent gym issue, this may occur multiple times in a day. The uniforms are to be turned in daily and the cards are cleared by the contractor.

Defective Service: A service output that does not meet the standard of performance associated with the contract.

Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Exchanges: Exchanges are one-for-one swaps provided by the Contractor to students and staff due to incorrect sizes, wear and tear, and/or sewing repairs.

Facility: A separate individual building, structure, or other item of real property improvement, each item of which is subject to separate reporting and recording.

Fair Wear and Tear: The amount of damage, depreciation or loss that is expected to occur even when an item is used competently and with care and proper maintenance.

Guard Mail: Mail distributed throughout the Center via the Logistics Contractor using brown “guard mail” envelopes or blue “eyes only” envelopes. Envelopes are addressed to various recipients on Center at various Buildings. Postal stamps are not required for guard mail.

Gun Belt Equipment (GBE): The contractor shall issue the initial GBE to Criminal Investigator Training Program (CITP), Uniformed Police Training Program (UPTP) and Bureau of Prisons Basic (BOP_B) classes at Building 680.

Each gun belt comes with multiple accessories depending on which class that the student is liable for the entire length of the class. Student exchanges for GBE shall be conducted at Building 252/Gym Uniform Window. For every item not returned, the Contractor shall issue a Missing Items Invoice/FTC-SSD-20 (Section D, Attachment 3) to the student; at this time the student can return the missing item or go to www.pay.gov to reimburse the Government for the item.

Inventory: A detailed list of all the items in open and unopened stock at all locations that includes nomenclature, sizes, quantities, unit of issue, dollar values, shelving location, building location, and minimum reorder points.

Inclement Weather: Weather consists of severe or stormy weather that includes thunder, lightning, rain, and hail.

This also refers to Black Flag conditions.

Lot: The total number of product or service outputs in a surveillance period from which a sample is to be drawn and inspected to determine performance in accordance with the standard, as defined in the AQL column of the Performance Requirements Summary.

Non-Lethal Training Ammunition Protective Equipment: Non-Lethal Training Ammunition Protective Equipment (NLTPPE) shall be issued by the contractor at Building 830. The Enforcement Operations Division (EOD) shall send a NLTPPE Monthly Schedule to the COR and contractor for the issuance of the NLTPPE. The Instructor shall be responsible for pickup and return of all NLTPPE. NLTPPE includes helmets, chest protector, throat protectors, groin protectors, jackets, and gloves.

Percent of Sample Found Defective: A determination made by dividing the number of defects by the sample size when the reject number has been equaled or exceeded. The resulting number is used to make an equitable reduction to the contract price for non-performance by the Contractor.

Performance Requirements Summary (PRS): A condensed listing of tasks, standards, AQL’s, surveillance methods, and the relative value of the services or products required by the PWS. The PRS identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the Contractor.

Permanent Gym Uniforms Issue (Students and Staff):

Students: Permanent Gym Uniforms Issues are for any student training programs requiring FLETC authorized physical techniques (PT) curriculum training and FLETC staff and Partner Organizations (PO) staff. Students will complete a Basic Gym Issue Form/FTC-SSD-35 (Section D, Attachment 4) at the uniform measure if their training program requires a permanent gym issue. Staff will complete a Basic Gym Issue Form/FTC-SSD-35 (Section D, Attachment 4) and present it (along with their FLETC Identification badge at Building 680 for their initial issue.

The Contractor shall provide the initial issues of permanent gym uniforms to students and staff at Building 680. The Contractor shall provide exchanges (multiple daily) for permanent gym uniforms for students and staff at Building 252.

Physical Inventory Count: A manual count performed to determine and document the on-hand sizes and quantities of an item or group of items.

Physical Security: Actions that prevent the loss or damage of Government property, Government employees, Contractors etc.

Property Control Plan (PCP): A plan that the Contractor is required to submit to the Government describing the management of Government Furnished Property (GFP) in their possession, as stated in Government Property Clause 52.245-1.

Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Control (QC): All necessary measures taken by the Contractor to assure that the quality of an end product or service meets contract requirements.

Random Sampling: A sampling method in which each service output in a lot has an equal chance of being selected for inspection. By this method of surveillance, a few individual items, selected at random, are examined and a conclusion drawn about the entire lot.

Recurring Services: A service identified in this contract as being performed on a recurring, periodic or standing basis.

Rework: A work process which, in the judgment of the CO/COR, is not of an acceptable quality level, and must be corrected or re-performed at no additional cost to the Government.

Safe and Serviceable: Safe and serviceable is the satisfactory operating and physical condition of the vehicle which is achieved only through such maintenance necessary to ensure dependable and mechanically efficient motor transport service.

Sample: One or more service outputs drawn from a lot. The number of outputs to be inspected under a Quality Assurance system.

Sampling: The generic term for various methods of selecting service outputs to be inspected under a Quality Assurance program.

Sampling Guide: The part of the surveillance plan which contains all the information needed to perform a random sample.

Shuttle Bus: A vehicle that goes back and forth, between various designated locations.

Special Events: Tours, facility dedications, vendor demonstrations, headquarters visits, media visits, procurement site visits, and other similar events.

Strategic Sourcing: A collaborative and structured process of critically analyzing DHS’s procurement spending and using an enterprise approach to make business decisions about acquiring and managing commodities and services more efficiently and effectively. This process helps achieve improvements in price, performance, total cost of ownership, and overall business efficiency.

Strategic Sourcing Contract Vehicle: A contract or agreement that has been established for use by multiple DHS Components to acquire goods or services. Strategic sourcing contract vehicles are also known as DHS-wide and Department-wide contract vehicles.

Subcontractor: One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Surveillance: Surveillance is the process of monitoring the Contractors performance by direct evaluation, observation, or other information sources.

Survey: The contractor shall conduct a weekly inspection of all uniforms and equipment to determine the serviceability of the product. The contractor shall fill out a Survey Report/FTC-ADM-44 (Section D, Attachment 5) and present it to the COR for approval and inspection.

Tally Checklist: The work sheets used to record the results of random sample inspections.

Technical Support Equipment (TSE): Technical Support Equipment is equipment issued to Instructors to support training classes conducted by PTD. The instructor shall complete a Physical Techniques Division (PTD) Instructor Issue Card/FTC-PTD-01 (Section D, Attachment 6) and submit it to the contractor for the support equipment needed for each class. The Instructor is responsible for the pickup and return of all equipment. Examples of the training equipment are Manikins, Medicine Balls, Gloves, Helmets, Ropes, Chest Protectors, batons, etc.

Uniform Issues: Uniform Issue is the process of providing students and staff with their authorized uniforms. The uniform issues are performed at Building 680 for staff and student uniforms, initial staff gym uniform issues, and initial permanent student gym uniform and GBE issues. Student and staff exchanges of gym uniforms occur at Building 252. The contractor shall issue student and staff uniforms and permanent gym and GBE issues in accordance with the Uniform Issue Allotment (Section D, Technical Exhibit 4), applicable FLETC Directives (FDs), information provided by the students and staff on the applicable issue cards. At the time of the uniform issue, students and staff may physical try on uniforms to confirm correct sizing and fit.

Uniform Measure: A uniform measure is the opportunity for students to obtain sizing and fit information about their authorized uniforms. During the uniform measure, students will complete the FLETC Student Uniform Card/FTC-SSD-25 (Section D, Attachment 7) to provide the Contractor with sizing information for each student.

The contractor shall explain how the clothing sizes and how each uniform item fits, as well as the responsibility of the students to return all items in order to avoid having to reimburse the Government for unreturned items. The Contractor will assist the students in properly completing their uniform cards with the proper information.

Information on these uniform cards are used by the Contractor to prepare student issues.

Uniform Return: Uniform returns are conducted for students to return their authorized uniforms at the completion of their training program. Uniforms, and permanent gym uniforms and GBE are returned at Building 680. At this time, the contractor is required to ensure that all uniforms and GBE are returned. If any items are missing then the contractor must issue a Missing Items Invoice/FTC-SSD-20 (Section D, Attachment 3) to the student with notification of the payment process at www.pay.gov. At this time, the students or staff can return the item or reimburse the Government for the missing item.

Using Activity: The agency/division requesting services that would be responsible for payment.

Work Day: The number of hours per day the Contractor provides services in accordance with the contract.

Work Order Request: The Work Order Request/FTC-FMD-1 (Section D Attachment 8) is used by the Government employees’ construction type of work being requested is within the scope, but not included in the cost of the Contract or when work being requested is to be completed by the Facilities Management Division (FMD).

2.2.1 Contract Acronyms

ACOR Alternate Contracting Officer's Representative ALM Asset and Logistics Management Division APC Accounting Processing Code APM Alternate Project Manager AQL Acceptable Quality Level ATF Alcohol, Tobacco and Firearms AUV Administrative Use Vehicles BSD Behavioral Science Division BOP Bureau of Prisons CBP U.S. Customs and Border Protection CDR Contract Discrepancy Report CFP Contractor Furnished Property CFR Code of Federal Regulations CITP Criminal Investigative Training Program CLIN Contract Line Item Number CO Contracting Officer COR Contracting Officer’s Representative CTD Counterterrorism Division CTMD Centralized Training Management Directorate DDC Direct Digital Control DHS Department of Homeland Security DMD Driver and Marine Division DO Director’s Office DOJ Department of Justice EOD Enforcement Operations Division EPA Environmental Protection Agency ESPC Energy Savings Performance Contracting ESD Environmental and Safety Division FAD Firearms Division FAR Federal Acquisition Regulation FD FLETC Directives FLETC Federal Law Enforcement Training Centers FMD Facilities Management Division FPS Federal Protective Service GBE Gun Belt Equipment GFE Government Furnished Equipment GFM Government Furnished Materials GFP Government Furnished Property GFS Government Furnished Service GFF Government Furnished Facility GSA General Services Administration HW Hazardous Waste ICE Immigration & Customs Enforcement

IG Inspector General IOD Investigative Operations Division IRS Internal Revenue Service IT Information Technology LAN Local Area Network LGD Legal Division MSD Media Support Division MSDS/SDS Material Safety Data Sheet/Safety Data Sheets MOSS Microsoft Office Share Point Server NCIS Naval Criminal Investigative Service NPS National Park Service NSN National Stock Number NLT No Later Than NLTPPE Non-Lethal Training Ammunition Protective Equipment OCI Organizational Conflict of Interest ODC Other Direct Costs OSHA Occupational Safety and Health Administration PAX Passenger(s) PBSOW Performance Based Statement of Work PCO Protocol and Communications Office PCP Property Control Plan PIPO Phase In/Phase Out PM Project Manager PO Partner Organization POC Point of Contact POL Petroleum, Oil and Lubricant POV Privately Owned Vehicle PRO Procurement Division PRS Performance Requirements Summary PTD Physical Techniques Division PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCM Quality Control Manager QCP Quality Control Program RITD Regional and International Training Directorate SAMS Sunflower Asset Management System SASS Student Administration & Scheduling System SCWR Service Contract Work Request SEM Security and Emergency Management Division SOP Standard Operating Procedures SRO Service Repair Order SSD Student Services Division TE Technical Exhibit TID Training Innovation Division TIGTA Treasury Inspector General for Tax Administration TM Technical Manual TMD Training Management Division TMP Transportation Motor Pool TRC Training Resources Coordination Division TSA Transportation Security Administration TSE Training Support Equipment USACID U.S. Army Criminal Investigative Division USCP United States Capitol Police

USCS United States Customs Service USFS United States Forest Service USFWS United States Fish and Wildlife Service USMS United States Marshals Service USPP United States Park Police USSS United States Secret Service UIC Unit Identification Code VIP Very Important Person VMIS Vehicle Management Information Software

PART 3 – GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 General: The Government will provide the facilities, services, equipment and supplies, listed below. All other facilities, services, equipment and supplies are the responsibility of the contractor.

Building 680/Uniforms, Physical Training Uniforms, and Warehouse Area: This space is 15,372± square feet consisting of the following areas:

Main Entrance, Issue/Exchange Counter & Return Counter: 3,316 square feet Dressing Rooms (4 each): 1,958 square feet Men’s Restroom: 142 square feet Women’s Restroom: 142 square feet Loading/Unloading and Warehouse Area: 8,767 square feet Sewing Room: 133 square feet Offices (5 each): 583 square feet Office Corridor: 331 square feet

Services at Building 680 include: Conduct student measures, issues, exchanges, and returns of uniforms, physical training uniforms, and training gear (TG) for authorized student programs; issue, exchange, and return authorized staff uniforms and physical training uniforms; storage of inventory, inventory accountability; tailoring/sewing alterations and repairs of clothing and equipment, and overall administrative and management services.

The Government furnished warehouse storage area is comprised of government furnished manual, movable space saver shelving for folded and hanging uniforms of open stock and fixed shelving for boxed uniform clothing of unopened stock and TG. Rolling metal safety ladders (in various heights) are provided by the Government for use in the warehouse area. A battery powered forklift and battery powered pallet jack are provided by the Government for all Building 680 occupants to use for warehouse logistics. One (1) Government furnished computer and printer is provided in this area for access to the FLETCnet, Government provided training, and the Student Administration Scheduling System (SASS). A listing of Government furnished property (GFP) for Building 680 is located in Section D, Technical Exhibit 1.

Building 252/Physical Training Uniforms Daily Issue, Return and Exchange and Training Gear (TG) Exchange and Training Support Equipment (TSE): These spaces are 6,105± square feet consisting of the following areas:

Physical Training Uniforms Daily Issue, Return, and Exchange And GBE Exchange (2 windows): 2,241 square feet Uniform and GBE Storage: 351 square feet Training Support Equipment (TSE) Issue (1 window): 2,713 square feet TSE Storage: 800 square feet

Services at Building 252 include: daily issues, exchanges and returns of student and staff physical training uniforms, exchange of TG and maintain, issue and return of training support equipment (TSE), storage of inventory, inventory accountability and administrative services.

Government furnished shelving and storage cabinets are provided for maintaining and storing of physical training uniforms, TG and TSE. A listing of GFP for Building 252 is located in Section D, Attachment 12.

Building 49/Laundry Facility: This space is 3400± square feet and includes the following:

Loading/Unloading Dock Lounge Area Restroom 2 each 6,000-gallon brine tanks

Services at Building 49: laundry services for uniforms, physical training uniforms, towels, GBE and TSE, NLTPPE protective gear.

Government furnished property in this space includes 6 commercial washers, 6 commercial dryers, 1 residential washer, 1 residential dryer, scales, laundry bins, hanging racks, large folding table, brine, and brine levels tracking software and hardware. A listing of GFP for Building 49 is located in Section D, Technical Exhibit 1.

Building 830/Non-Lethal Training Ammunition (NLTA) Support Equipment: This space is 850± square feet and includes the following:

Loading/Unloading Pad Restroom

Services at Building 830 include: maintain, clean, issue, return, storage and inventory accountability of non-lethal training ammunition (NLTA) protective equipment in support of training exercises conducted by the Enforcement Operations Division (EOD).

Government furnished property in this space includes 3 autoclave machines, large sink, work tables, and fixed hanging shelves. A listing of GFP for Building 830 is located in Section D, Technical Exhibit 1.

3.2 Government Furnished Property, Uniforms, and Equipment

Government-Furnished Property (GFP): The listings of GFP shall not be construed as being sufficient of adequate to meet all the requirements of this contract. The Government will furnish inventory management systems (SAMS and Intellitrack), uniform clothing, gym uniforms, GBE, TSE, NLTPPE and recreation equipment items required for use by authorized personnel. At the beginning of the contract, the Contractor shall acknowledge, in writing to the Contracting Officer, receipt of all Government-furnished accountable property located in the assigned buildings under this contract. All replacement Government furnished items shall be of a quality in keeping with that provided by the Government as determined by the CO. The Contractor shall maintain the inventory at its original level and invoice the actual cost of replacement items through the Service Contract Work Request (SCWR) process.

If the student population increases during the initial contract year or any extensions thereof, the Contractor shall utilize the SCWR process to provide appropriate, additional inventory (over and above that at the beginning of the contract). Except as required of the Contractor under PWS, Part 4, Contractor Furnished Equipment, the Government will consider replacement of obsolete or worn out GFP, upon notification by the Contractor as discussed in Part 5.11 under Service Work Requests.

The listing shall include as a minimum:

(1) Contract Number and Name

(2) Property Number, if applicable

(3) Property Nomenclature, Serial Number and Model Number

(4) Monetary Value, if applicable

(5) Date of Purchase

The additional GFP will be ordered by Service Work Request under CLIN X009 as submitted to the COR and approved by the CO.

A copy of the acknowledgement shall be furnished to the COR. The Contractor shall inventory all GFP on a schedule set by the Government at least on an annual basis in accordance with FLETC Directive 70-03A. The Contractor shall assist in identifying excess, obsolete, or worn-out GFP by promptly completing a Survey Report/FTC-ADM-44 (Section D, Attachment 5). The Contractor shall notify the COR and Assets and Logistics Management (ALM) for removal of excess or survey property. GFP shall not be removed from FLETC, unless otherwise permitted by this contract.

During phase-in, the COR, Contractor, and the incumbent contractor shall participate in a joint physical inventory for all GFP in Buildings 680, 252, 49, and 830. The incoming contractor and the COR shall jointly determine the working order of all equipment. Items of equipment not in working order and any discrepancy beyond fair wear and tear will be noted and certified by all three parties upon completion of the inventory. Upon completion of the joint inventory, the incoming contractor shall acknowledge, in writing to the CO, receipt of all GFP in the assigned buildings under this contract.

3.4 Government Furnished Training, Services and Supplies

Training: During phase-in, the COR, and the incumbent contractor will provide training for the inventory management systems, the care, maintenance and disinfecting of all existing equipment and uniforms. New equipment and uniforms shall be cared for, maintained, and disinfected in accordance with manufacturer’s instructions.

The Government will provide periodic and refresher training in accordance with FLETC policies on: Property Management, Environmental Compliance, Hazardous Waste Management, Forklift Operator, Active Threat Response, etc. at no cost to the contractor. The contractor shall ensure employees whose responsibilities are applicable to the training being offered, shall attend scheduled training with no additional cost to the Government.

Utilities: The Government will provide normal public utility services to include water, electricity, and approximately six (6) telephone lines for the contractor’s use. Long distance telephone toll charges and internet services are the responsibility of the contractor. Utilities used by the contractor shall only be used for performance of work related to this contract.

Conservation: The FLETC has been mandated to reduce its energy and water consumption significantly by year 2015 with additional mandates in future years. In order to accomplish the mandated energy savings requirements, an Energy Savings Performance Contract (ESPC) has been implemented throughout the FLETC Centers. The ESPC contractor installed energy savings equipment, devices and fixtures throughout many buildings on Center, including field sites. The energy conservation methods installed included water conservation devices/fixtures, lighting and controls, air conditioning/mechanical controls and Direct Digital Control (DDC) upgrades.

The Government and its contractors shall use best practices when utilizing energy and water resources, ensuring energy conservation initiatives are attained. The Contractor shall actively participate in all energy conservation efforts and programs applicable to work performed under this contract. The Contractor shall instruct employees in energy and water conservation practices, including (1) Lights shall be used only in areas where and when work is actually being performed (2) Mechanical equipment controls for heating, ventilation, and air conditioning systems shall only be adjusted by designated maintenance personnel only. (3) Water faucets or valves shall be turned off when not in use. (4) Reporting of faulty utilities systems.

Janitorial Services and Trash Disposal: The Government shall provide janitorial services for common use areas, only, in assigned facilities as follows:

Building 680: All common use areas in front of the service issue counter and return counter to include the entrance way, 4 dressing rooms, and 2 restrooms.

Building 252: All common use areas including the restrooms and dressing rooms.

Building 830: All common use areas including the restrooms.

Building 49: None.

The Government shall provide outdoor trash receptacles, dumpsters, cigarette receptacles, and related trash pickup services.

Liquid Brine at Building 49, Laundry Services: The Government shall provide liquid brine at Building 49, Laundry facility for the purpose of water softening. Two, government-owned 6,000-gallon capacity tanks are located at Building 49 for the purpose of storing liquid brine. A Government furnished monitoring system tracks the amount of brine in each tank. The monitoring system is located inside the mechanical room at Building 49. The COR is responsible for inspecting the brine tanks and monitoring the brine levels to ensure adequate levels are maintained at all times. The COR places delivery calls for the brine when needed.

3.5 Government Provided Software Services

(1) File Sharing Database: Located on the FLETC server designated for the FLETC-Glynco Uniform contract only.

The database is provided for saving and uploading all reports and information that are required as part of this PWS.

The database will be maintained and updated by both the Contractor and the Government.

(2) SASS or Student Administration & Scheduling System: Software program updated and maintained throughout the FLETC. This is the location where the majority of the schedules and information required for the operation of the Transportation contract can be retrieved.

(3) Government Email Accounts: As part of the FLETC-Glynco specified members of the Transportation contract office staff will be required to have FLETC email accounts. These accounts will be used for correspondence with the CO, COR as well as the various agencies and division Instructors.

(4) Inventory Management Software: Government provided software to track uniform inventory and government furnished equipment.

PART 4 – CONTRACTOR FURNISHED PROPERTY, SUPPLIES, AND SERVICES

4.1 General

The Contractor shall provide all management, personnel, equipment, tools, supplies, materials, and services (except those items identified as GFP in Part 3) necessary to perform all the required services defined in this performance work statement (PWS).

The Contractor shall not construct any new structures on Government property without the express written approval of the Contracting Officer. Structural repairs or changes required during the term of the contract shall be reported to the COR for appropriate action. The Contractor shall reimburse the Government for damages and repairs not attributable to normal wear and tear.

4.2 Contractor Furnished Office Furniture, Equipment, and Supplies

Office Management: Other than those items specifically identified as GFP, the Contractor shall provide all collateral office furniture, equipment, and supplies necessary to conduct all required contract operations identified in this contract. These items include desks, chairs, filing cabinets, storage cabinets, company telephones, personal computers, printers, label makers, internet service, facsimile machines, scanners, copy machines, consumables, general office supplies, paper and printer cartridges for the Government furnished printer.

4.3 Contractor Furnished Janitorial Services and Supplies

Janitorial Services and Supplies. Except for the janitorial services specifically stated as Government furnished in Part 3 – Government Furnished Property and Services, the Contractor shall be responsible for cleaning and maintaining all other areas in each facility where contract services are provided. The Contractor shall provide all labor, supplies, materials, equipment, and supervision to perform janitorial services in non-common use areas in Buildings 680, 252, 49 and 830. Janitorial services include, but not limited to, sweeping and mopping all uncarpeted areas; cleaning bathroom and fixtures; shampooing and spot cleaning of carpet; waxing resilient tile floors; dusting;

windows; spot cleaning walls and doors within work areas; and trash removal. The areas within the Contractor’s janitorial responsibility shall be maintained at an acceptable level at all times. Minimum janitorial services are as follows:

Basic Cleaning: Basic cleaning applies to all non-common assigned space and facilities in this contract and includes, complete removal of dirt, dust, foreign debris, streaks, mold, mildew, spills, stains, cobwebs, swirl marks, scuff marks, odor, rubbish, impurities and all trash. The Contractor shall provide basic cleaning for the following areas to include, doors, floors, walls, trim, woodwork, handrails, shelving, underneath shelving, storage cabinets, space savers, baseboards, partitions, venetian blinds, counter tops, shelves, windows, light fixtures, desks, tables, file cabinets, bookcases, cubicle dividers, lockers, supply and return air grills, including cleaning in between the slats, ceiling fans, wall mounted fans and all horizontal surfaces. Cleaning of wall or ceiling mounted fans includes cleaning both sides of the fan blades.