Tab 3 SOW AAM-600 Support Contract 8.8.25 Final.pdf

STATEMENT OF WORK

Technical, Management, and Administrative Support Services

In support of

Civil Aerospace Medical Institute (CAMI)

Aerospace Medical Research Division (AAM-600)

August 8, 2025

Contents

1.0 Introduction and Overview

1.1 Objective

1.2 Inherently Governmental Functions

2.0 Scope of Work

3.0 Requirements

3.1 Task Requirements and Performance Objectives

3.2 Project Management / Administrative Support

3.3 Non-Labor CLINs

3.4 Documentation

General Requirements

4.0 Place of Performance

4.1 Security

4.2 Badges

4.3 Government Supplied Facilities

4.4 Government-Supplied Equipment and Supplies

4.5 Obtaining Replacement of Government Supplied Equipment

4.6 Safeguarding Sensitive Unclassified Information (SUI)

5.0 Government Task Orders & Transition Plans

5.1 Task Order Management

5.2 Transition Plans

6.0 Reoccurring Deliverables

7.0 Personnel Requirements

8.0 Over and Above

9.0 Continuity of Services - Mission Critical Contracts

10.0 Definitions/Acronyms

10.1 General Definitions

10.2 Acronyms

APPENDIX A

POSITION DESCRIPTIONS AND QUALIFICATIONS

1.0 Introduction and Overview

The Civil Aerospace Medical Institute (CAMI) is the medical certification, education, research, and occupational medicine arm of the Office of Aerospace Medicine (AAM) under the auspices of the Federal Aviation Administration (FAA’s) Office of Aviation Safety (AVS). The Aerospace Medical Research Division of CAMI (AAM-600) is located at the Mike Monroney Aeronautical Center (MMAC), in Oklahoma City, OK. The Aerospace Medical Research Division accomplishes the following core functions in support of the FAA’s aviation safety mission:

• Assembles medical data from internal and external sources for pilots involved in aviation mishaps and performs medical case reviews

• Performs state-of-the-art toxicological analyses on postmortem samples derived from transportation mishaps

• Maintains and upgrades the CARI-7 model used to calculate individual inflight radiation exposures resulting from space weather

• Conducts research into the epidemiology of aircraft accidents and studies performance decrements resulting from disease processes to determine their effects on aviation

• Conducts research into factors influencing human physiology and performance in aviation, with a primary focus on the study of protective breathing equipment for use in emergency situations aboard aircraft

• Conducts research into novel ways for quantifying and visualizing risk within aviation medicine

• Evaluates the impact protection potential of new materials and structures for aircraft, and provides equipment and crash expertise for protection and survival research programs

• Conducts research studies and tests pertaining to the emergency evacuation of aircraft, onboard aircraft emergency equipment and its effectiveness, the effectiveness of cabin air crew training, passenger education, water evacuations and survival, and post-crash survival

The division's primary organizational need is to ensure access to on-demand technical expertise, recruit research participants, and maintain continuous staffing in the toxicology laboratory.

1.1 Objective

The objective of this acquisition is to provide the Aerospace Medical Research Division staff with agile access to a range of technical support services, as required, so they can successfully execute core mission functions as previously described.

1.2 Inherently Governmental Functions

In its performance of this Contract, the Contractor will not perform any inherently governmental functions. These functions are so intimately related to the public interest as to require performance by Federal Government employees. The term includes functions that require either the exercise of discretion in applying Federal Government authority or the making of value judgments in making decisions for the Government. This would include, among other things, binding the Government to take or not to take some action by contract, policy, regulation, authorization, order, or otherwise, and exerting ultimate control over the acquisition, use, or disposition of the property of the United States, including the collection, control, or disbursement of appropriations and other Federal funds.

2.0 Scope of Work

The scope of work will include providing both staffing and non-staffing support services. Staffing support is scoped to the provision of continuous (i.e., throughout the period of performance) onsite and offsite technicians and professionals in defined labor categories. Non-staffing support is scoped to the provision of temporary/on-demand technical expertise/consultation, logistical support for project execution, and independent execution of research projects.

3.0 Requirements

The Contractor will provide on-demand quality technical, management, and administrative support to the AAM-600 Division. The Contractor will furnish and make available all personnel, materials, and services necessary to assist AAM-600 in accomplishing the work awarded on Task Order(s).

As directed by the FAA, the Contractor may also be required to interface with other Contractors in the execution of tasking.

3.1 Task Requirements and Performance Objectives

Performance Objectives Description

Task 1: Provide contract/program management

The Contractor will provide contract and program management, to include supervision of all support staff, to ensure tasks are accomplished efficiently, accurately, on time, and in compliance with requirements. The Contractor must participate as a member of a government-led team as requested by the Contracting Officer’s Representative (COR). The Contractor must provide a kickoff meeting between the FAA, COR, and Contractor to review SOW requirements and understand work scope and deliverables.

The Contractor must be available within one business day to receive notices, reports, or requests from either the Contracting Officer (CO) or the COR.

The Contractor must deliver Monthly Status Reports (MSR) in Contractor format and including at least the following elements:

• Overview of work completed in the past month, work in progress, and work planned during the next month for each task

• Hours extended by task, labor category/technical positions, and personnel

• Status of individual deliverables

• Identification of risk areas with recommended remedial actions

• Status of all outstanding risks identified in previous

MSRs

• Any additional information pertinent to the Government in administering the performance of this effort or as requested by the COR.

The Contractor must lead a quarterly Program Management Review (PMR) using a Government-directed modality (i.e., onsite at MMAC, virtual, or hybrid) addressing the following:

• Vendor Contract/Contract Information

• Financial Summary

• Contract Staffing Summary

• Subcontractor Status

• Performance Summary

• Accomplishments

• Delivery Order Information

• Action Item Summary

• Backup Information Meeting minutes and presentation slides must be submitted to the COR as a quarterly deliverable.

Task 2: Provide continuous onsite staffing support of key positions

Provide onsite staffing for the following positions, as defined in Appendix A, starting on day 1 of the period of performance: Biological Science Laboratory Technician, Chemist, Project Manager.

Task 3: Provide temporary/on-demand technical expertise/consultation

Provide access to on-demand technical expertise through in-house Contractor staff, partnerships, sub-contracts, etc., as required to accomplish specific project tasks and in direct support of Government staff as identified in subsequent task award(s).

The following requirements apply for tasks related to staffing support:

• The Contractor must verify candidates have the requisite knowledge, experience, and technical skills as specified in Appendix A.

• The Contractor must ensure employees continue to meet qualifications as specified in Appendix A throughout the contract period of performance.

• Contract employees must be proficient using email and Microsoft Office products (Word, PowerPoint, and Excel).

• Contractor personnel must be capable of working independently and in coordination with federal government employees in accomplishing assigned work.

• Contractor personnel must perform to Federal Aviation Regulation Part 67, ISO-9001 certified FAA AVS QMS procedures and written policies as appropriate for the position.

• The Contractor must provide Hepatitis B vaccination/testing/exposure monitoring as appropriate for the position IAW OSHA Bloodborne pathogens standard 29 CFR 1910.1030.

• Contractor personnel must participate in Government provided training and attend professional conferences as appropriate to the position.

Additionally, all Contractor personnel supporting this SOW must fluently read, write, and speak the American English language.

The specific work requirements and qualifications must be identified and ordered through Fixed Price Program Management, Fixed Price Labor Rates, and Time & Materials pricing arrangements as outlined in Task Order work statements.

3.2 Project Management / Administrative Support

The FAA requires project management / administrative support that must be detailed in Task Orders. The scope of the support must include a wide range of activities similar, but not limited to, the following activities:

A. Preparing documentation as requested such as: PowerPoint slides, emails, status reports, etc.

B. Assisting with the preparation and execution of events such as: Summits, conferences, meetings, etc.

C. Preparing for FAA Program Management Reviews (PMRs) by drafting PowerPoint slides and coordinating with CAMI team members.

a. These PMRs require the use of specific slide templates and levels of detail defined by FAA Project Managers.

D. Provide meeting minutes as requested.

3.3 Non-Labor CLINs

3.3.1 Other Direct Costs (ODCs)

As directed and authorized by the CO or COR, any travel, additional services, subject matter experts, supply, equipment, and materials purchased must be reimbursed at actual costs incurred. ODCs may include software, hardware, telecommunications or other program-related functions and items in accordance with the individual Task Order SOW. Application of a reasonable fixed-price Material & Handling charge can be requested for certain reimbursable ODCs.

3.3.2 Travel

The Contractor will travel, as tasked, to support the program. The Contractor will travel to provide on-site personnel as needed at work locations. The FAA COR must approve all travel in advance of its occurrence in writing. The Contractor will not be reimbursed for any unauthorized travel.

The Government will reimburse the Contractor for travel and per diem costs incurred only in the performance of this contract. Reimbursement will be IAW with the Joint Travel Regulations of the Federal Government. The Government will not reimburse the Contractor for travel costs incurred in the replacement of personnel when such a replacement is accomplished for the Contractors or employee’s convenience. (See Section H for guidance regarding travel as well as consult the CO or COR if there are any discrepancies in understanding).

3.3.3 Miscellaneous

The Contractor may incur cost and be reimbursed for incidental nonrecurring items such printing, special supplies, etc., with the prior approval of the COR.

3.4 Documentation

General Requirements Any documents intended to be distributed outside the FAA must be reviewed for confidential and/or sensitive and/or controlled/sensitive unclassified information under this contract prior to any distribution of draft or final versions of those documents.

3.4.1 Document Review

The Contractor must provide support to the FAA in the writing and/or reviewing of FAA program documentation. All documents prepared by the Contractor must be on the behalf of the FAA and the Contractor may not independently publish or distribute any document without prior written permission from the FAA. Additionally, no documents, reports, information, etc., may be released to the public or provided to any party other than the FAA without written approval of the FAA Contracting Officer.

3.4.2 Reporting Requirements

The Contractor must provide a Monthly Status Report to the COR by the 15th of each month.

The report must describe the work accomplished during the reporting period, breaking out each active Task Order, discussing problems encountered and corrective action taken, pending issues and work planned for the next period. In particular, the report must address the extent to which any problems or circumstances must cause conflicts with the program schedules.

The Contractor must provide a Monthly Status of Funds Report expended during the reporting period for each active Task Order, including a breakdown of labor hours utilized by the Contractor and any subcontractors, associated labor costs, material costs and other direct costs incurred. The Status of Funds report should include a visual chart documenting the data by task. The Status of Funds report may be incorporated into the Monthly Status Report document for the delivery of one product.

• Time in queue for tasking – Maintain transparency of the time between receiving a task request from the FAA and when work begins on the task in a meaningful way.

• Delay on deliveries – Maintain transparency when there are times that deliverables were produced after their due date.

• Scope Creep – Document any changes in a task from the original request that impacts the level of effort in terms of price or schedule.

• Expenditure Rate – Maintain up to date spending info on all tasks.

4.0 Place of Performance

The Contractor, unless otherwise specified, must provide the support services for this Contract within the CAMI Building location on the MMAC, Building 13, Oklahoma City, OK. However, situational off-site or remote work is allowable at the PM and COR’s recommendation with CO approval in writing.

4.1 Security

The Contractor shall ensure that employees observe and comply with all FAA/CAMI policies, regulations and procedures concerning fire, safety, environmental protection, sanitation, identification, security, traffic, parking, limited access areas, gratuities, and professional conduct.

Contract employees working in government facilities shall be responsible for compliance with applicable building and physical security requirements. These requirements include, but are not limited to, the use of authorized entrance and exit points, responsibility for securing doors, protecting government property from loss, theft, abuse, or damage, and the use of telephones and computers for only mission-related activities. The Contractor shall be responsible for safeguarding all Government property issued for Contractor use. Specific security requirements for tasked projects shall be identified in the Contract.

4.2 Badges

The Contractor shall be responsible for transitioning employees if required and obtaining—with the COR’s guidance as necessary—an FAA issued identification badge and car decal for each employee upon initial entry to the work site. While on FAA premises, each Contractor should always wear their FAA identification badge in accordance with FAA/MMAC current policies and directives.

4.3 Government Supplied Facilities

The Government must provide, without cost, adequate and necessary working space for onsite personnel. All operating expenses, maintenance, and repairs of Government-provided property must be covered by the Government when the work is performed on a Government site such as MMAC. Government property has been inspected for compliance with the Occupational Safety and Health Act (OSHA). No hazards have been identified for which work-around procedures have been established. Should a hazard be subsequently identified, the Government must correct

OSHA hazards according to government-developed and approved plans of abatement prioritized according to safety and health considerations; however, correction of hazards identified under this contract shall not receive higher priority solely because of this contract. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures must not be necessary, or that the property as furnished must be adequate to meet the responsibilities of the Contractor.

Compliance with OSHA and other applicable Alternative Work Location (AWL) and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the government assumes no liability or responsibility for the Contractor. The Contractor or its employees shall not alter the property in any way and must provide in written detail the need to address modifications to Government-provided facilities or equipment. The Contractor must return the property to the Government in the same condition as received, fair wear and tear. The Contractor must reimburse the Government for repairs resulting from the negligence of the contract employees. The property must only be used in the performance of this contract.

4.4 Government-Supplied Equipment and Supplies

For work required at an FAA facility, the Government must provide on-site Contractor personnel with the following services and equipment needed to conduct routine tasks: all necessary utilities, telephone and telephone service, desk space, computers, access to the computer network, access to the internet/intranet, and other routine expendable office supplies. Access to some office equipment and services must be on a shared-use basis with FAA employees. The FAA, when applicable, must provide to the Contractor with access to referenced regulations, orders, handbooks, forms, etc., required for task performance. The FAA must provide the Contractor with access to, or copies of specialized application software or databases required for task performance.

4.5 Obtaining Replacement of Government Supplied Equipment

The Contractor must submit requests for replacement of Government Supplied Equipment to the COR for processing. Such requests must specify the reason for the replacement request. It is important to note that the Contractor and its employees must take reasonable care of the Government supplied equipment. The Government manages and provides facilities, equipment and supplies.

4.6 Safeguarding Sensitive Unclassified Information (SUI)

• The Contractor must handle SUI in accordance with FAA Order 1370.121A: FAA Information Security and Privacy Program & Policy and the Privacy Act.

• The Contractor will have established procedures for securing materials and data (re: NIST Special Publication 800-171, Protecting Controlled Unclassified information in non-federal information systems and organization) upon contract award that will include:

1. Procedures for reviewing all documents for SUI to include Personally Identifiable

Information (PII)

2. Procedures for safeguarding "Confidential" and "Sensitive" materials

3. Procedures for assurance that all documents are secured at all times and are never left unattended including safeguard measures for Protected Health Information (PHI)/Health Insurance Portability and Accountability (HIPAA) data.

4. Procedures to prevent discussion outside of information contained on any medical or other document containing personally identifiable information (PII)

5. Procedures to prevent addresses or information from being disseminated to anyone regarding a specific individual, e.g., celebrities or dignitaries

5.0 Government Task Orders & Transition Plans

5.1 Task Order Management

The FAA will be providing specific work requirements through Task Orders under this contract.

The Contractor will provide project management support to perform identified tasks efficiently, accurately, on time, and in compliance with the requirements. The Contractor will host a Kick-Off meeting for each new Task Order unless directed otherwise by the COR. The Contractor will provide information on each active Task Order summarizing the status of the work and the percent completion compared to the percent of budget spent down in the Monthly Status Report required in Section 6.0.

5.2 Transition Plans

5.2.1 Phase-In Transition Plan and Period

The first 60 days from date of Contract award constitute the Phase-In Period. The Contractor will provide support during this time and submit a Phase-in Plan within 10 business days after Contract award that describes actions necessary for a successful transition of operational responsibilities to the Contractor.

5.2.2 Phase-Out Transition Plan and Period

• The last 60 days of the Contract will constitute the Phase-Out Period, and the Contractor will submit a Phase-Out Plan for Government approval that addresses the plans and procedures necessary to ensure continuity of operations to the successor. The Contractor will make available all Contractor equipment, material, and services required for the continued performance of the service. The Government reserves the right to assume, by negotiation, the possession of all facilities, equipment, material, and services necessary to provide and maintain operations. The negotiation of the transfer of all property for use by the Government after Task Order completion will take place during the Phase-Out Period.

• During the Phase-Out period, personnel of the incoming workforce may observe operations and performance methods of the Contractor. This will allow for an orderly turnover of facilities, equipment, and records and will help to ensure continuity of operations. The Contractor will not defer any requirements for the purpose of avoiding responsibility or transfer such responsibility to the successor before the end of the last performance period. The Contractor will fully cooperate with the successor and the Government during the phase-out period.

5.2.3 Phase-Out Execution

The Contractor will provide support to execute phase-out in accordance with the Phase-Out Transition Plan. The Contractor will not disrupt or adversely impact the provision of services and will achieve a smooth and orderly transfer of responsibility to the successor.

Approximately 10 business days prior to the Contract end date, the Contractor will provide the following to the COR:

• Phase-Out Document Transition - All documentation as of the most recent version will be transitioned to the FAA on or before 10 business days prior to the contract ending. As needed, the documentation will be made available to the contract team phasing-in.

• Phase-Out Final Status Report – This report should include a detailed description of the work completed on each active Task Order within the last quarter. For tasking that is still ongoing for the FAA, the report will describe the stopping point where the contract team closed out their support of the task and include all relevant information for the phase-in contract to be able to resume support. This report will be submitted to the FAA 5 business days (or more) prior to the contract ending to allow time for the FAA and phase-in contract team to ask questions.

• Closeout Meeting – The Contractor will participate in a closeout meeting with the FAA (details and participants determined by the COR). Unless otherwise negotiated with the COR, this meeting shall occur 2-3 business days prior to the contract ending to allow for any final action items to be completed.

5.2.4 Work Sites and Hours of Work

The Contractor will perform tasks during the Government's primary operational hours, Monday through Friday, 6:00 AM through 6:00 PM. Normal office hours are Monday through Friday from 8:00 AM to 4:30 PM. No work shall occur on federal holidays* or any other day(s) designated by Federal Statute, Executive Order, or Presidential Proclamation**. Telework may be authorized with coordination with the COR and authorized by the Contracting Officer

(CO).

*Federal Holidays: New Year’s Day; Birthday of Martin Luther King, Jr; Washington’s Birthday;

Memorial Day; Juneteenth Independence Day; Independence Day; Labor Day; Columbus Day;

Veterans Day; Thanksgiving Day; Christmas Day

**If there is an unscheduled reason the MMAC is closed or access limited and a portion of the Contractor’s personnel are determined NOT mission critical and cannot work, the Government is not required to pay for work not performed and this should be captured in the Contractor’s applicable invoice. Unless work is part of an ongoing firm-fixed priced CLIN, and the Government was the reason work could not be performed by the Contractor for a short amount of time. The CO would need to become involved to advise regarding extraordinary situations that may occur throughout the course of the contract’s performance.

5.2.5 Progress/Compliance

All applicable FAA Orders and FAA Acquisition Management System (AMS) policies, guidelines, and processes will be used as appropriate. The Contractor will research and employ appropriate FAA Orders, where necessary, under the guidance of the Contracting Officer’s Representative (COR). The Contractor will ensure all work is in full compliance with:

• FAA standards and guidelines

• CAMI policies, regulations, directives and procedures

• FAA AMS policy and guidance

Websites:

Orders and Notices:

http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/parentTopic

ID/184

Acquisition Management System:

http://fast.faa.gov/ Civil Aerospace Medical Institute:

https://www.faa.gov/about/office_org/headquarters_offices/avs/offices/aam/cami/

6.0 Reoccurring Deliverables

The Contractor will provide the following reports in Contractor format:

http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/parentTopicID/184 http://www.faa.gov/regulations_policies/orders_notices/index.cfm/go/document.list/parentTopicID/184 http://fast.faa.gov/ https://www.faa.gov/about/office_org/headquarters_offices/avs/offices/aam/cami/

• Monthly Invoices within 7 days from the end of the previous month for hours incurred by contract employees itemized by position/employee.

• Provide detailed monthly reports by employees and task within 7 days from the end of the previous month itemized by team.

All days/hours are business days/hours unless otherwise specified.

Task End

Result/Deliverable Due Date Acceptance Criteria

1 Monthly Status Reports

7th day of the following month

The MSRs are accurate, complete, submitted on time in the COR approved format and prepared in accordance with SOW Section 3.0

2 Program Management Review Meeting Minutes and Presentations

Quarterly The Meeting Minutes are accurate, complete, submitted on time in the COR approved format and prepared in accordance with SOW Section 3.0

3 Project Schedules As required by the

COR

The Project Schedules are accurate, complete, submitted on time in the COR approved format within 24 hours

4 Recommendations As required by the

COR

Recommendation with 24 hours

7.0 Personnel Requirements

The Contractor will have the Key Personnel labor categories staffed at all times during the execution of the Task Order unless otherwise directed by the CO/COR. Non-Key Personnel may be staffed or sub-contracted as needed. The list of Key Personnel labor categories includes:

• Management Series o Project Manager (required degree + ten (10) relevant years)

8.0 Over and Above

The acquisition may necessitate additional support services deemed necessary but is not known at this time in support of the AAM-600 mission as outlined in Scope Section 2.0. The CO will request a proposal from the Contractor as the necessity for additional support is required (i.e., research participants, subject matter experts, etc.). These changes will be incorporated into the Contract through bilateral modification.

9.0 Continuity of Services - Mission Critical Contracts

A. Mission critical efforts will be defined on an individual Task Order basis and identified in the specific Task Order.

B. The Contractor recognizes that the supplies and/or services under this contract are critical to FAA and will continue without interruption during times of national emergency. Supplies and/or services to be continued without interruption are:

(1) Program & Project Management

(2) Technical Research Support

C. National Emergencies or Incidents of National Significance include:

(1) An outbreak of pandemic influenza or infectious disease.

(2) Terrorist attack.

(3) Natural disaster; and

(4) Government shutdown D. Supplies and/or services under this SIR or contract are deemed critical by FAA, the

Contractor will make every reasonable effort to deliver these supplies and/or services per the contract requirements during times of National Emergency or Incidents of National Significance; however, the presence of this clause does not affect or diminish the Contractor's rights under Default or Termination clauses incorporated into this SIR or contract.

E. Within 90 days after the award, the Contractor will submit a Continuity of Contract Performance Plan to the COR for review and acceptance. This plan describes the processes and tools that the Contractor will commit to ensure supplies and/or services are delivered as required during times of National Emergency or Incidents of National Significance. This plan will include the following sections:

(1) Plans and Procedures: Detail the plans and procedures in place that will provide for continued contract performance for supplies and/or services during times of National Emergencies or Incidents of National Significance.

(2) Essential Functions: Record functions that are essential to the continuation of mission critical contract performance.

(3) Delegations of Authority, Planned Order of Succession, and Cross-Training:

Procedures in place to ensure personnel are available to make key decisions and perform critical services when primary personnel are unavailable.

(4) Alternate Operating Facilities: When the primary facility is unavailable, detail plans to make available other facilities unaffected by the National Emergency or Incident of National Significance. If contract performance allows, this may include alternatives such as telecommute.

(5) Interoperable and Effective Communications: Identify alternate communication systems if primary systems are unavailable.

(6) Critical Records or Data: Identify plans in place to ensure critical records and data are still available to ensure the integrity of contract performance.

(7) Protection of Human Capital: Identify comprehensive plans to protect the overall health and welfare of the workforce in times of National Emergency or Incidents of National Significance.

(8) Testing and Training of the Plan: Detail comprehensive testing and training of the plan to improve the execution of contract performance in times of National Emergency or Incidents of National Significance.

(9) Devolution of Control and Direction: Identify plans and the ability to transfer authority and responsibility of essential functions from the primary location to other sites and employees; and

(10) Reconstitution and Resuming Normal Operations: Identify procedures and processes to expedite the return of contract performance and operations to their normal state.

F. The Continuity of Contract Performance Plan will be made available by the Contractor to all authorized Contractor personnel with a "need-to-know" for review and use during the term of the contract.

G. The Continuity of Contract Performance Plan will be updated as needed.

10.0 Definitions/Acronyms

As used throughout this contract, the following terms will have the meaning set forth below and specified as applicable:

10.1 General Definitions

• Aviation Safety (AVS) Quality Management System (QMS):) AVS is committed to continuously improving the world's safest aerospace system. AVS fulfills this commitment by responding to our stakeholders, supporting the interests of the flying public, valuing the contributions of each employee, and meeting the requirements of the AVS quality management system.

• Contractor: The term Contractor as used herein refers to both the prime Contractor and any subcontractor. The Prime Contractor will provide a single point of contact (an employee of the prime) to coordinate all tasking, schedules, and requirements. The Contractor will ensure that his/her subcontracts (if any) comply with the provisions of this contract. The offsite supervisor will be an employee of the Prime Contractor.

• Contracting Officer (CO): One with authority to enter into, administer, and/or terminate contracts and make related determinations.

• Contracting Officer’s Representative (COR): One who is designated and authorized in writing by the CO to be responsible for surveillance/monitoring of the Contractor's performance.

• Contractor-Owned Property: All property used on this contract that is owned or furnished by the Contractor.

• Government Supplied Equipment: All equipment owned by, leased to the Government, or acquired by the Government under the terms of the contract. The government supplied equipment includes equipment provided by both the Government and the Contract as defined in AMS Guidance T3.10.3.

• Sensitive Unclassified Information (SUI) Trash: All material that contains PII or an "Official Use Only" designation. All SUI trash collected from work areas will be designated for shredding.

10.2 Acronyms

AAM Office of Aviation Medicine AMS Acquisition Management System AVS Office of Aviation Safety AWL Alternative Work Location CAMI Civil Aerospace Medical Institute CO Contracting Officer COR Contracting Officer’s Representative FAA Federal Aviation Administration HIPAA Health Insurance Portability and Accountability Act IAW In Accordance With LAN Local Area Network ISO International Organization for Standardization MMAC Mike Monroney Aeronautical Center MSR Monthly Status Reports ODC Other Direct Costs OK Oklahoma OSHA Occupational Safety and Health Act PHI Protected Health Information PII Personally Identifiable Information PMR Program Management Review POP Period of Performance QMS Quality Management System SME Subject Matter Expert SOW Statement of Work SUI Sensitive Unclassified Information

APPENDIX A

Aerospace Medical Research and Technical Support Services

TECHNICAL EXPERTISE

ESTIMATED

LABOR

HOURS

(Annual)

*Project Manager 1880 *Biological Laboratory Technician 1880 *Chemist (Intermediate) 1880 Engineering Technician 500 Data Analyst (Medical Records and Health Information Technician) 900 Network and Computer Systems: Systems Administrator 500 Research Participants (Low Risk) 100 Research Participants (Moderate Risk) 50 Research Participants (High Risk) 30 Subject Matter Expert I (PhD Experts) 150 Subject Matter Expert II (Medicine) 150 Subject Matter Expert III (Psychiatry, Aviation) 150 Aquatic Safety Expert 25

*Position needs to be filled and ready to start on day one of the Period of Performance (PoP).

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Technical Expertise and Qualifications

POSITION DESCRIPTIONS AND QUALIFICATIONS

Project Manager – Key Personnel

The Project Manager assists with and collaborates with Principal Investigator(s) on project planning/program management of multiple projects within the Aerospace Medical Research & Safety Assurance Division. The Project Manager’s responsibilities include:

- Review, evaluate, and make recommendations for projects/program studies and/or experiments

- Develop proposals, cost estimates, and budgets

- Review and coordinate statements of work and Interagency Agreements (IAA) with government program managers

- Develop project plans and cost estimates for approved projects

- Develop briefing slides for proposal and project presentations, updates, program reviews, etc.

- Monitor and update project plans

- Monitor and update spend down plans and budgets

- Maintain project schedules and provide regular status updates for all projects

- Liaison with external organizations to establish and maintain relationships

- Track study/experiment development

- Schedule, attend, and facilitate scheduled meetings

- Participant in professional activities, i.e., collaborate on abstracts, manuscripts, attend and present at meetings, etc.

Project Manager Qualifications

- Master’s degree or higher from an accredited university in any field with relevant experience

- 10+ years of related experience (or an equivalent combination of education and experience).

- PMP Certification preferred

Biological Laboratory Technician

The Contractor must be able to perform the following tasks as required by the CAMI Forensic Sciences Section:

- Process incoming toxicology specimens (primarily biological specimens including blood, urine, and tissues)

- Prepare biological samples for toxicological analyses

- Perform data entry for toxicology batches and cases

- Generate toxicology reports for review and signature

- Mail out toxicology report to appropriate recipients

- Maintain and organize toxicology case files

- Scan batch and case paperwork for electronic storage

- Assist chemists and toxicologists in daily operations and research projects

- Participate in the Laboratory’s accreditation process

- Prepare toxicology paperwork for FOIAs

Biological Laboratory Technician Qualifications

- Education: Associate’s degree or higher with coursework in Forensic Science, Chemistry, Biology, or related field.

- Experience: 3 years related experience with an Associate’s degree; no experience required with a B.S. degree

Chemist (Intermediate)

Forensic Sciences Section:

- Perform repetitive complex tasks according to the Laboratory’s SOP for the analysis of chemical substances in biological specimens, including postmortem fluids and tissues.

- Perform forensic analytical work including Gas Chromatography/ Mass Spectrometry, High Performance Liquid Chromatography/ Mass Spectrometry, UV/VIS Spectrophotometry, and Immunoassay.

- Record, verify, and maintain laboratory notes in accordance with the Laboratory’s SOP manual.

- Contribute to the Quality Assurance/Quality Control functions for the Laboratory and participate in the Laboratory’s accreditation process.

- Develop forensically relevant procedures to detect and analyze for new and emerging drugs.

- Perform research for acquiring new laboratory equipment.

- Maintain chemical/supply inventory per Laboratory SOPs.

- Calibrate and maintain Laboratory instruments and equipment in compliance with ISO and ABFT requirements.

- Maintain a clean work area

- Perform statistical analysis of laboratory data.

- Perform independent research with minimal supervision to develop methods to detect and analyze new and emerging drugs.

Chemist (Intermediate) Qualifications

- Education: B.S. degree or higher in Chemistry, Forensic Science or related field from an accredited university

- Experience: 1-year related experience with a M.S. degree; 4 years related experience with a B.S. degree

Engineering Technician

Forensic Sciences Section:

- Perform research, building prototypes, inspecting products, ensuring sites are safe and clean, providing customer support and coordinating with the government engineer.

- Must be able to troubleshoot equipment, communicate effectively and under pressure, and provide effective suggestions for improvement.

- Must demonstrate a sound understanding of engineering terminology and be able to work well with a team.

- Must be able to work alongside engineers to design, build, and test solutions to a variety of

- technical problems.

- Inspecting and modifying existing designs and prototypes in coordination with government staff.

- Conducting research, collecting data, and drafting reports.

- Using modeling software to develop designs and implement feedback from Engineers and other Research Experts.

- Running tests, diagnostics, and calibrations

- Conducting experiments, and investigations and technical components.

- Analyzing operations and offering suggestions for improvement.

Engineering Technician Qualifications

- Education: Associate’s degree in engineering technology or similar.

- Experience: 1-year related experience with a M.S. degree; 4 years related experience with a B.S. degree, 5+-years’ experience with AA.

- Specialized Skills: A relevant license or certification may be required.

- Excellent attention to detail and organizational skills.

- Strong customer service skills and time management.

Data Analyst (Medical Records and Health Information Technician)

The Contractor must perform the following tasks as required by the CAMI Protection and Survival Laboratory:

- Investigate inflight medical incapacitation events of airmen holding valid U.S.

medical certificates with minimal supervision. Investigation includes verification of cases, determining the sequence of events, reviewing pilot information in the Document Information Workflow System (DIWS), reviewing flight information in the National Transportation Safety Board (NTSB), and reviewing pilot and aircraft information in the FAA Safety Performance and Analysis System (SPAS).

- Enter pertinent data into a specialized Access database.

- Extract and prepare data to support research activities.

- Assist in writing and editing publications and presentations.

Data Analyst (Medical Records and Health Information Technician) Qualifications

- Education: Associate degree or equivalent.

- Experience: 2-years of experience using Microsoft Office products specifically Word, Excel and Access

- 2-years of experience working with Personal Privacy Information (PII)

- 2-years of experience using medical terminology

Network and Computer Systems Administrator: System Administrator

The Contractor must perform work as required by the Knowledge Management team, with typical tasks such as:

- Assist under minimal direction in administering and maintaining servers, software, and networks comprising local knowledge management system.

- Assist in monitoring system security, updating and installing security patches and software as necessary, assist in responding to periodic system security assessments.

- Respond to customer service requests by analyzing and resolving the indicated problem or problems.

- Maintain the ability of users/customers to securely access databases and software.

- Monitor current security regulations and orders for changes or revisions, initiate the necessary revisions to applicable SOPs under direction.

- Troubleshoot and resolve network-related problems identified by customers or other stakeholders. Assist in administering a high-performance Linux computing system and network-attached storage.

- Assist in performing system and software backups and updates.

- Assist in identifying, testing, recommending, and installing new software as requested by users or management.

- Administer the CAMI High Performance Computer, including cluster and node management, performing system and software backups and updates, integration with HPC contract support, and maintenance of network connectivity of users.

- Assist AAM-600 government employees and Contractors in use of the High- Performance Computer, including training in proper use and writing documentation (e.g., systems requirements, configuration management, user’s guidance), identifying, testing, recommending, and installing new software as requested by users or management.

- Assist Knowledge Management team, upon request, in system updates and maintenance of Research Computers, including computers with both Windows and Linux operating systems.

- Maintain the ability of customers to securely access databases and software located on the HPC system. This will sometimes require serving as a POC for projects updating infrastructure, networks, and connectivity affecting AAM-600.

Network and Computer Systems Administrator: System Administrator Qualifications

- Education: B.S. or higher in System Administration, Computer Science, or related field plus at least two years of experience administering secure, onsite systems and networks including troubleshooting and resolving problems with those systems

OR

High school diploma plus at least six years of experience administering secure, onsite systems and networks including troubleshooting and resolving problems with those systems.

- Experience: Two years of experience in assessing and maintaining system security, network security, and authorized user accessibility in accordance with FAA order 1370.121 or similar regulations. Additionally, two years of experience in implementing new system and network security requirements.

- Two years of experience with Microsoft Windows Server OS.

- Minimum 2 years of experience as system or network administrator.

- Experience working in Linux operating systems.

- Experience with configuration management including implementing new system, network, and/or database security requirements

- Experience administering a multi-node Linux HPC system, including 1 year of experience operating cluster management software. Specialized Skills:

Ability to test and maintain software.

- Specialized Skills: Problem solving ability allowing applicant to examine, troubleshoot, and solve issues related to job duties with little to no assistance and one year of experience resolving computer user service requests.

- Must have 1 year of experience with teamwork and interpersonal communication, including interaction with team members, users/customers with varying levels of expertise, and management personnel.

- Two years of experience working productively in a team environment, meeting deadlines, and responding to requests according to defined schedule.

Research Participants (I, II, III)

The Contractor must provide research Participants for Aerospace Medicine, Cabin Safety and Physiology research projects to perform tasks as specified by research protocols developed by primary investigators and approved by the CAMI Institutional Review Board.

Example tasks:

- Evacuation from an airplane cabin simulator using ramps or slides

- Using aviation specific breathing apparatus

- Interacting with passenger information systems

- Performing tasks in an altitude (hypobaric) chamber

- Interacting with aircraft evacuation flotation equipment.

Research Participant Qualifications

Research subject qualifications will be research project specific. Example qualifications may include, but are not limited to:

- Generally representative of the flying public

- Currently qualified commercial or private pilot or cabin crew.

- Specific medical conditions relevant to the research protocol.

Subject Matter Experts (I, II, III)

Specified by requirement and outlined in each Task Order.

Subject Matter Expert Qualifications (I, II, III)

Subject Matter Expert qualifications will be project specific. Example qualifications may include, but are not limited to:

- Subject Matter Expert I (PhD Expert): PhD in related field

- Subject Matter Expert II (Medicine): M.D. or D.O in required discipline

- Subject Matter Expert III (Psychiatry, Aviation): PhD or PsyD with a focus in aviation

Aquatic Safety Expert

Aquatic Safety Expert Duties are primarily limited water-activity risk management/monitoring of participants engaged in water research activities or water survival training activities;

Monitors activities in swimming areas to prevent accidents and aid swimmers: Cautions swimmers regarding unsafe areas. Rescues swimmers in danger of drowning and administers first aid, including cardiopulmonary resuscitation and automated external defibrillator (CPR/AED) procedures.

Aquatic Safety Expert Qualifications

- Education: High School Diploma.

- Experience: The Aquatic Safety Expert must be in good health and a minimum of 21 years old with 3 years’ experience in the following: Ability to recognize and prevent injuries, perform water rescue, first aid, and professional rescuer

CPR/AED.

- Certification: Current, valid Red Cross or equivalent certification is required on: Lifeguard, AED, CPR, and First Aid.