6-SLCI27034 Attachment 2 Scope of Work.docx

SLCIXXXXXX

Attachment No. 2 Scope of Work

I. BACKGROUND AND ADDITIONAL INFORMATION

Contractors shall provide janitorial services at the following City buildings and facilities for the City’s Facilities Division.

During the term of the resulting agreement the City reserves the right to add additional buildings and facilities to the above list, or to remove buildings and facilities from the list. The City also reserves the right to modify services as requirements change during the term of the agreement. See Attachment 1, Sample Agreement and its exhibits for a complete description of contract terms and conditions, and service requirements.

BACKGROUND

It is the City’s intent to contract with a qualified janitorial service provider to provide a quality janitorial maintenance service program at each facility listed. Such services will encompass furnishing sufficient and appropriate labor, materials, supplies, equipment, and supervision for the performance of the work. The selected contractor will be expected to consistently provide best quality services so that facilities are uniformly clean, hygienic, orderly, and provide a clean and attractive environment for employees, citizens, and visitors. Variations in user traffic, building renovation work, weather conditions and other uncontrollable and unpredictable factors will determine the actual frequency requirements necessary to maintain City standards.

GREEN CLEANING (Also known as Healthy and High Performing Cleaning HHPC)

The City prefers a green cleaning standard to be met for all of its buildings and facilities. Refer to the attached Sample Agreement (see Exhibit “B”, Green Cleaning Janitorial Standard).

The purpose of green cleaning is to promote productivity and health by improving indoor air quality and reducing exposure to harmful chemicals, allergens and contaminants. Such chemicals frequently contain agents associated with cancer, reproductive disorders, respiratory ailments, eye or skin irritation, and other health conditions. Some cleaning and industrial chemicals may have an adverse effect to drinking water, wastewater and storm water which impacts streams, rivers and lakes as well as plants and wildlife. Green cleaning promotes the use of less toxic or non-toxic cleaners.

The City’s Green Cleaning Janitorial Standard requires of the selected janitorial contractor that they have comprehensive employee training programs for cleaning product safety, use, storage and disposal including paper and plastics, and sustainable cleaning procedures. It also requires a quantifiable Quality Assurance (QA) program which includes frequent customer surveys (City personnel and others using the facilities). The purpose of these requirements is to provide accountability, verification documentation, and performance measurement for sustainable janitorial operations. Green cleaning encompasses all indoor activities typically required to clean commercial, public and industrial buildings. Maintenance of exterior areas such as parking lots, grounds or picnic areas is excluded from the policy with the exception of areas directly outside building entryways.

In general, the City’s green cleaning program is based on the following standards:

1. Salt Lake City Facilities Services “Green Cleaning Janitorial Standard” as per the attached Exhibit “B”;

2. United States Green Building Council’s (USGBC’s) Leadership in Energy and Environmental Design (LEED) – Existing Buildings Criteria, located at the web site www.usgbc.org and;

3. ASTM’s E-1971 Standard Guide on Stewardship for Cleaning Commercial and Institutional Buildings, located at the web site www.astm.org

II. GENERAL FACILITY INFORMATION

The selected contractor will be required to provide all required cleaning equipment and supplies such as mops, buckets, vacuuming and polishing equipment, waxes, polishes, cleaners and related material and, all required consumable supplies (unless otherwise noted) including, but not limited to towels, toilet tissue, hand soap, deodorizers, sanitary napkins and trash can liners. Estimates of consumable supplies usage stated below are for proposal information purposes only. No guarantee of the actual supply requirement is implied or expressed by this solicitation. Supply requirements will be determined by actual need and will be the responsibility of the janitorial contractor. Services and supplies will be required at the following locations.

A. Public Safety Crime Lab & Evidence Building Number of Floors: 3 separate suites.

Square footage to be cleaned: approx. 70,000 Type of Facility and typical space: Police Office Space, Conference Rooms, Restrooms, Gym, and Break Rooms and warehouse.

Hours of Operation: 24/7 Notations: The building accommodates the City's Police Department. The building complex is comprised of 1 level. This level is a 24-hour-per-day operation and requires specific cleaning times and escorts.

NOTE: Police clearance and identification badge issue shall be required for all of the selected contractor's employees. It shall be the responsibility of the selected contractor to provide employees who pass the security background investigation.

Certain areas shall be cleaned and stocked seven (7) days per week including holidays. They include break rooms, rest rooms and lobbies. Monday-Wednesday-Friday cleaning of remaining office spaces and crime lab. Warehouse sweeping with city-owned auto scrubber which is stored onsite as needed.

Supplies: Monthly quantity, estimated:

2 cases/month, JRT jumbo toilet paper 1 cases/month, trash can liners 43” x 48” 1 cases/month, trash can liners 24” x 34” 2 gallons/month, lotion soap 1 quarts/month, drain cleaner ½ case/month, toilet seat covers 1 case/month air freshener spray

B. Plaza 349 Number of Floors: 6 Square footage to be cleaned: approx. 70,477 Type of Facility: Office building Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

Notations: This building has six stories with approximately 205 rooms, a total of twelve restrooms, one small locker room, and two stairwells, one north side and one south side of building, and two elevators.

Supplies: Monthly quantity, estimated:

3 cases/month, Roll-Master toilet paper 4 cases/month, EnMotion hand towels 1 case/month, trash can liners 43” x 48” 2 cases/month, trash can liners 24” x 34” 3 gallons/month, lotion soap ¼ case/month, toilet seat covers 1 case/month, Time Mist air freshener cans 1 bundle/month, brown sacks for women’s feminine products disposal

C. Parks/Public Lands Division (Main Building & Associated Shop Areas) Number of Floors: 2 Square footage to be cleaned: approx. 11,190 Type of Facility: Parks Division office space, conference rooms, restrooms, break rooms Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

Notations: General Shop: In addition to the main building as described above there is a 4’ x 6’ restroom in a nearby general shop area.

Graffiti Shop: Another nearby building known as the Graffiti Shop is approx 500 sq. Ft.

Supplies: Monthly quantity, estimated:

½ Case/month, Roll-Master toilet paper ½ Case/month, multifold hand towels 1 Case/month, trash can liners 43"x 48” ½ Case/month, trash can liners 24"x 34" 1/3 gallon/month, lotion soap 2 quarts/month, drain cleaner 1 case/month, standard toilet paper ¼ case/month, toilet seat covers 2 cans/month, air freshener spray

D. Parks/Public Lands Division – City Cemetery Number of Floors: 2 Square footage to be cleaned: approx. 4,000 Hours of Operation: Monday – Friday, 8:00 a.m. – 5:00 p.m.

Type of Facility: Cemetery Administration Building

Supplies: No paper and hand soap supplies required as they will be provided by City.

E. Oversize Tactical Vehicle Garage Number of Floors: 1 Square Footage to be cleaned: approx. 5,000 Hours of Operation: As needed Type of Facility: Restroom, vehicle garage

Police clearance and identification badge issue shall be required for all of the selected contractor's employees. It shall be the responsibility of the selected contractor to provide employees who pass the security background investigation.

Notations: Areas to clean are restroom, Garage area is included.

Supplies: Monthly quantity, estimated:

1 case/every 6 months, 40” x 48” liners 1 case/every 6 months, 30” x 37” liners 1 Gallon Cherry Bomb hand cleaner every 6 months 1 gallon liquid soap every 6 months 1 case/every 3 months, toilet paper 1 case/every 3 months, multifold paper towels

F. Water Reclamation Facility Multiple buildings – Approx. square footage to be cleaned:

Maintenance Office Building – 3,800 sq. ft Operations – 3,545 sq. ft Laboratory – 2,800 sq. ft East Maintenance – 2,775 sq. ft Storehouse – 745 sq. ft.

Heavy Equipment – not available Pump Plant restroom, kitchen, control room – 1000 sq. ft.

Energy Recovery restroom – 100 sq. ft West Maintenance – 3,445 sq. ft.

WAS Thickening Building – two restrooms – 100 sq. ft Type of Facility: Built in 1965 and upgraded during the 1980s and again in 2008. It treats wastewater generated from 50,000 connections within Salt Lake City and accommodates 56 million gallons of wastewater per day. Contains public lobbies, stairs, corridors, conference rooms, break rooms, restrooms, showers, and offices.

Hours of Operation: 24/7

Supplies: Monthly quantity, estimated:

9 Cases Multifold hand towels 2 Cases/month Trash can liners 38"x 58” 4 Cases/month Trash can liners 24"x 34" 6 Quarts drain cleaner 2 Case of standard toilet paper

G. Water Reclamation Facility – Redwood Campus Number of Floors – 1. However, the middle shops building has a mezzanine and the rear shops building has a second floor balcony/aisle overlooking the garage (inside the building, not outside).

Multiple buildings – Approx. square footage to be cleaned:

Administration & pretreatment building – – 8,230 sq ft Middle shop building restroom – 100 sq. ft Hours of Operation: Mon-Fri 7am-5pm Type of Facility: Administration and Pretreatment building for the Water Reclamation Facility. Contains public lobby, corridors, conference room, break rooms, kitchen, restrooms, showers, and offices.

Supplies: Monthly quantity, estimated:

1 case of multifold paper towels, 1/2 case of 40 x 48 trash liners, 1/2 case of 30 x 37 trash liners, 1/2 case of 24 x 32 trash liners, 1/2 case of toilet paper, 2 gallons of hand soap.

H. Pioneer Precinct Number of Floors: 1 Square Footage to be cleaned: approx. 32,978 Type of Facility: Police precinct offices, restrooms, showers, locker room, gym, weight room, public and employee meeting rooms.

Hours of Operation: 24/7

Supplies: Monthly quantity, estimated 4 cases/month, EnMotion 10” wide towels 1 case/month, trash can liners 43”x 48 1 case/month, trash can liners 24”x 34” 1 gallon/month, lotion soap 3 cases/month, Jumbo toilet paper 1 case/month, toilet seat covers

I. Justice Court Building Number of Floors: 1 Square Footage to be cleaned: approx. 22,271 Type of Facility: Courthouse, Office building Hours of Operation: Monday – Friday 8:00am -5:00pm

Supplies: Monthly quantity, estimated 4 cases/month, EnMotion 10” wide towels 1 case/month, trash can liners 43”x 48 1 case/month, trash can liners 24”x 34” 1 gallon/month, lotion soap 3 cases/month, Jumbo toilet paper 1 case/month, toilet seat covers

J. Police Safety Warehouse Number of Floors: 1 Square Footage to be cleaned: approx. 2,000.

Type of Facility: Gymnasium and restroom.

Hours of operation: All hours.

Supplies: Monthly quantity, estimated:

1/2 case /month Jumbo toilet paper 1 case of Enmotion paper towels 1/2 case of black trash can liners 40" x 48" 1/2 case of GoJo Hand soap 1/6 case of toilet seat covers

K. Pioneer Substation Number of Floors: 1 Square Footage to be cleaned: 1,700.

Break room.

Hours of operation: All hours.

Supplies: Monthly quantity, estimated:

1/4 case /month of 30" x 37" trash liners.

L. Central Substation Number of Floors: 1 Square Footage to be cleaned: approx. 3,000.

Type of Facility: Offices with a break room and 2 restrooms.

Hours of operation: Monday - Friday, 8:00 am - 5:00 pm

Supplies: Monthly quantity, estimated:

1 case of Enmotion paper towels" 1 case of regular toilet paper 1 case of hand soap 1/2 case of toilet seat covers 1/2 case of 40" x 48" trash liners 1/2 case of 30" x 37" trash liners 1/2 case of 24" x 33" trash liners

M. Smith Ballpark Number of Floors: 1 Square Footage to be cleaned: approx. 2,200.

Offices with 2 restrooms and a kitchenette.

Hours of operation: Monday - Friday, 8:00 am - 5:00 pm.

Supplies: Monthly quantity estimated:

1 case per month of Enmotion paper towels 1 case of regular toilet paper 1 case of hand soap 1/2 case of toilet seat covers 1/2 case of 40" x 48" trash liners 1/2 case of 30" x 37" trash liners 1/2 case of 24" x 33" trash liners

N. SLC Community Connection Center Number of Floors: 2 Square Footage to be cleaned: approx. 3,000.

Type of Facility: Offices with 4 restrooms.

Hours of operation: All hours.

Supplies: Monthly quantity, estimated:

3/4 case /month regular 2ply toilet paper 1 case of Enmotion paper towels 1/2 case of coreless trash can liners 40" x 48" 1/3 case of coreless trash can liners 30” x 37” 1/3 case of coreless trash can liners 24” x 33” 1/2 case of GoJo Hand soap 1/4 case of toilet seat covers

O. Fisher Carriage House Number of Floors: 2 Square Footage to be cleaned: 1,500.

Type of Facility: Offices with 2 restrooms.

Hours of operation: 7:00 am – 4:00 pm.

Supplies: Monthly quantity, estimated:

1/2 case of coreless trash can liners 40" x 48" 1/2 case of coreless trash can liners 30” x 37”

P. Global Arts at Fairmont Number of Floors: 1 Square Footage to be cleaned: approx. 1,500.

Type of Facility: Daycare with 2 restrooms and a kitchenette.

Hours of operation: Monday - Friday, 10:00 am - 6:00 pm

Supplies: Monthly quantity, estimated:

1/8 case of 30" x 37" trash liners

Q. Liberty Park Youth & Family Number of Floors: 1 Square Footage to be cleaned: approx. 1,300.

Type of Facility: Daycare with 1 restroom and a kitchenette.

Hours of operation: Monday - Friday, 10:00 am - 6:00 pm.

Supplies: Monthly quantity estimated:

1/8 case of 30" x 37" trash liners

R. Ottinger Hall Number of Floors: 2 Square Footage to be cleaned: approx. 2,200.

Offices with 1 restroom and a kitchenette.

Hours of operation: Monday - Friday, 9:00 am - 6:00 pm.

Supplies: Monthly quantity estimated:

1/5 case of 40" x 48" trash liners 1/8 case of 30" x 37" trash liners

III. GENERAL CLEANING SPECIFICATIONS

Cleaning specifications are provided as a general guideline to establish a minimum quality of service for each cleaning activity. Contractor shall provide quality services in such a manner that facilities are uniformly clean, hygienic, orderly, and attractive and provide a clean and attractive working environment for employees, citizens and visitors. Variations in user traffic, building renovation work, weather conditions and other uncontrollable and unpredictable factors shall determine the actual frequency requirements necessary to maintain City standards.

A. Trash receptacles.

1. Receptacle emptying and cleaning. All trash receptacles shall be emptied according to schedule. All receptacles shall be relined with clean plastic liners. The Facilities Manager or designee shall be notified when a trash receptacle requires repair or replacement. Receptacles shall be kept clean and odor free. Trash and paper shall not be allowed to accumulate in hallways or overflow receptacles.

Dumpster sites shall be kept clean and orderly. Trash shall not be allowed to blow around grounds. Spills resulting from collection processes shall be promptly cleaned. Information on dumpster sites shall be provided when applicable.

2. Cigarette ash receptacles emptying and cleaning. All ashtrays and urns shall be emptied as scheduled or as needed. Urns containing sand or other extinguishing material shall have such material replaced when soiled or wet.

Ashtrays shall be wiped clean both inside and out and be free from dirt, ashes, spots, food, and beverage spoilage and debris. Sand or other extinguishing material shall be replaced when soiled or wet. Ash stands shall be emptied and cleaned according to the frequency outlined in the schedule.

3. Miscellaneous trash and paper collection. All trash and paper left in corridors or near trash receptacles and obviously intended as trash shall be collected and removed to the designated dumpster/collection site. Any questionable item must be verified as trash before being disposed of.

4. Paper recycling. All recycle containers shall be emptied into central recycling collection bins according to schedule. Contractor may be required to move these larger bins to a loading dock, street or other collection point on the property entrance for collection by others as requested by City.

5. Receptacle cleaning and disinfecting. According to schedule, trash receptacles shall be thoroughly cleaned and disinfected, including cleaning and disinfecting of any rigid liners within receptacles. Care shall be taken to thoroughly dry metal parts to prevent rust. Receptacles shall be free from dirt, food, or beverage spoilage and odors.

B. Restroom cleaning and servicing. Restrooms shall be cleaned with proper dilutions of disinfectant/detergent cleaning products to control disease-causing organisms and to prevent odors. Servicing shall be accomplished often enough to assure adequacy of supplies and hygienic condition of restrooms.

1. Fixture cleaning and disinfecting. Fixtures including toilet bowls, hand basins and urinals shall be cleaned according to schedule. Special care shall be paid to floor and wall mounting brackets and sealants so as not to allow accumulations of dirt, urine and other unacceptable material.

Fixtures shall present a clean shining appearance free from dust, spots, stains, rust, mildew, soap residues, mineral deposits, organic material, and other undesirable materials. Wall and floor brackets and other fixture junctures shall be free of accumulations of mold, urine and unacceptable material.

2. Stall partition cleaning. Stall partitions and partitions between urinals shall be cleaned according to schedule. Stall and urinal partitions shall present a clean appearance free from water streaks, stains, soil, or other unsightly substances and shall be free from dust on top edges.

3. Mirror and chrome cleaning. Mirrors, chrome and other metal trim shall be cleaned and polished according to schedule. Included shall be metal supply dispensers, hand dryers, metal door pushes, metal light switches. Abrasive cleaners shall not be used. Mirrors, chrome, and other metal trim shall be free from water marks, streaks, soil, stains, graffiti, finger prints and any other smudges, and shall present a high shine.

4. Tile de-scaling. According to the schedule, tile floors, stalls, and other elements in restrooms shall be cleaned of all scale, mineral deposits and soap residues with an appropriate chemical cleaning solution. Extreme care shall be exercised to avoid damaging fixtures, metal pipes, chrome, and related items. Tile floors, walls and shower stalls shall be cleaned of all scale, mineral deposits and soap residues and shall be thoroughly rinsed and dried to present a uniformly clean appearance.

5. Grout cleaning. Grouting and sealants shall be cleaned according to schedule with an appropriate chemical-cleaning agent. Care shall be exercised to prevent damage to tile and any loose or broken grouting shall be reported to the Facilities Manager. Grout and other sealants shall be scrubbed clean and present a uniformly clean and hygienic appearance.

6. Ceramic tile floor and wall cleaning. Ceramic tile floors and walls shall be thoroughly scrubbed with a heavy-duty disinfectant/detergent solution. Extreme care shall be exercised to avoid excessive flooding of the area. Ceramic tile floors and walls shall be thoroughly cleaned, rinsed and dried to present a uniformly clean appearance.

7. Restroom servicing. Restrooms shall be serviced according to schedule and as frequently as necessary to assure sufficiency of supplies and hygienic condition.

Extra supplies shall be left when necessary to assure sufficiency between cleaning and servicing. Hand towels, soap, toilet tissues, toilet seat covers, sanitary napkins, and deodorant air fresheners shall be stocked in appropriate dispensers in quantities adequate to ensure sufficiency between cleaning services.

8. Shower room cleaning. Shower rooms/stalls shall be cleaned according to schedule and as frequently as necessary to assure clean, hygienic conditions. In addition to standard cleaning the shower floors and walls shall be disinfected with a germicidal cleaning solution.

9. Graffiti shall be scrubbed or wiped off as soon after detection as possible. Graffiti which cannot be removed by normal cleaning procedures shall be reported immediately to the Facilities Manager

C. Floor Maintenance

1. Sweeping/dust mopping. Floors shall be swept or dust mopped according to the schedule to present a clean and orderly appearance at all times. Sweeping compounds shall not be used on finished floors but may be used on unfinished floors such as garage floors. Floors shall present a clean and orderly appearance with no loose dirt or debris in evidence including in corners, expansion joints, and other places accessible to the broom or dust mop.

2. Removing gum, tar and other debris. Surface accumulations of chewing gum, tar, hardened dirt, and other material that cannot be removed by other means such as mopping or sweeping, shall be scraped and then removed. Care shall be taken to avoid damage to floor tiles or finish. All gum, tar, and other soils shall be removed as soon as they are discovered.

3. Spot mopping. According to the schedule, and as needed, spills, spots and stains shall be damp mopped to assure a uniformly clean appearance. Spilled materials such as alcohol or other chemicals may result in stains which penetrate floor finishes. In these instances, floors shall receive a light coat of finish to repair the damage and present a uniform appearance. Spills, spots, and stains shall be mopped up to assure a uniformly clean appearance.

4. Mopping. Floors shall be damp or wet mopped according to the schedule to maintain a uniformly clean appearance. Care shall be taken to avoid splashing walls, baseboards and furnishings. Disks of cardboard or plastic shall be placed under or around furniture legs to prevent rust stains. Mopped floors shall be free from streaks, spots, stains, smears, mop strands and other unsightly appearance.

5. Spray buffing. This procedure shall be employed according to the schedule to ensure a high gloss, non-slippery finish on all floors, to repair and refinish worn areas of finish and to remove heel and scuff marks. Extreme care shall be exercised to prevent hitting or otherwise damaging walls, baseboards, or furnishings with the floor machine. Move and replace furniture as necessary. Floors shall have a uniform high shine and be free of streaks, scuffmarks, and other unsightly appearance.

6. Stripping and refinishing. This procedure shall be employed according to schedule to remove accumulations of dirt, finish, discolorations, stains, and rust spots from finished floors. Flooding of floors with stripping solution or rinse water shall be avoided at all times. Extreme caution shall be exercised to prevent splashing of walls, baseboards or furnishings. Any furnishings moved in order to accomplish the procedure shall be replaced to proper position when work is completed. Also, floors shall be re-waxed according to schedule with a sealer and coats of slip-resisting floor finish. Floors shall be clean and free from scuffmarks, stains, rust, dirt, gum, tar, old finish, and other material before finish is applied. Coats shall be applied with adequate time for drying allowed between coats. DRY STRIPPING PROCEDURES SHALL NOT BE USED.

Floors shall be stripped of layers of soiled finish, heel marks and scuffs, discolorations, and stains. After thorough rinsing, floors shall be ready for application of new or additional finish. Sealer and coats of finish shall be properly applied to floor. Finished or refinished floors shall present a uniform shine and shall not have buildup or finish along edges or in corners. Overlapping finish marks shall not be apparent and all omissions shall be blended in with additional coatings to assure uniformity.

D. Carpet care. Carpets shall be vacuumed, spot cleaned, and shampooed to remove accumulations of dust, dirt, stains, and soil. Carpets shall present a uniformly clean appearance at all times free from spots, stains, chewing gum, tar, grease, litter and other undesirable material. Any tears, rips, burns, or indelible stains shall be reported to the City.

1. Vacuuming. Carpets shall be vacuumed according to schedule. Close attention shall be paid to corners, edges and areas that are inaccessible to the machine. Appropriate hand tools shall be employed to assure that these areas are properly cleaned. Care shall be exercised to prevent hitting or otherwise damaging walls, baseboards, or furnishings with the vacuum or attachments. Bags shall be emptied or cleaned regularly. Walk mats shall also be vacuumed and any furniture moved or replaced. Vacuumed carpets shall present a uniformly clean appearance both in open spaces and in inaccessible areas under and around furnishings, in corners and along edges. Carpets shall be free from lint, debris strings, and loose carpet strands and pile shall stand erect.

2. Spot cleaning. Carpets shall be spot cleaned as necessary to remove gum, tar, grease, spills, spots, stains, and other undesirable material. A solvent cleaner may be used provided that it is safe and does not cause fading or discoloration. Aerosol chewing gum remover may be used with a putty knife, but careful attention shall be paid to avoid damaging carpet fibers.

Carpets shall be kept free from chewing gum, candy spills, spots, grease, food and beverage stains, watermarks, and other undesirable material. Indelible stains which cannot be removed by spotting and shampooing procedures shall be reported to the Facilities Manager. Water leaks or beverage spills shall be cleaned as soon as they are discovered. Gum and tar shall be removed as soon as they are discovered.

3. Shampooing. This procedure shall be employed according to schedule to ensure a clean and uniform appearance and to prolong the life of the carpeting. This is complete carpet cleaning and involves the use of a water extraction method to thoroughly clean carpet. Care shall be taken to avoid damaging carpet fibers irrespective of the method of carpet cleaning employed. Carpets that have been shampooed shall present a uniformly clean appearance with no evidence of surface spoilage or spotting, the pile shall stand erect and the color shall be bright. Contractor shall give City designee at each building 72 hours notice prior to carpet cleaning work

E. Horizontal surface cleaning. Horizontal surface cleaning shall be interpreted to mean the cleaning of those surfaces and objects not high enough to require the use of a ladder (below approximately 8 feet in height) that comprise the furnishings and structures of the facility including, but not limited to office furniture (desks, chairs, tables, file cabinets), counter tops, ledges, rails, display cases and the tops of those cases, computers, printers and telephones.

1. Spot cleaning. This procedure is a form of policing areas for dirt, smudges, smears, graffiti, fingerprints, spills, splashes. It shall be accomplished according to schedule and as a matter of good housekeeping practice, on a continuing basis. Surfaces which have been spot cleaned shall be free from smudges, fingerprints, dirt, splashes, graffiti, smears, spills, etc. and shall present a uniformly clean appearance.

2. Dusting. Dusting shall be accomplished according to schedule. Care shall be exercised to avoid damaging painted or wooden surfaces and removing the color of the cleaned areas. Appropriate cleaning agents shall be used and shall be tested in inconspicuous areas before general use.

Appropriate cleaning agents, polishes, cloths, shall be used according to the type and composition of the structure or object. Any items or furnishings moved during the procedure shall be replaced to the proper position. Care shall be taken to keep dust dispersion to a minimum. Cleaned surfaces shall be free from dust, lint, paper shreds, grime, cobwebs, hair, and other undesirable material. If treated dust cloths are used, there shall be no oil streaks left on the surface.

3. Damp wiping. Damp wiping or washing to horizontal surfaces shall be accomplished according to the schedule. Appropriate cleaning agents shall be used according to the type and composition of the structure or object. Any items or furnishings moved during the procedure shall be replaced to the proper position. Care shall be taken to avoid damage to wood or painted surfaces. Surfaces that have been damp wiped shall be free from dirt, streaks, spots, stains, cobwebs, smudges, fingerprints, smears, and other unacceptable matter and shall present a uniformly clean appearance. Water marks or spots shall be wiped clean and dry.

F. Vertical surface cleaning. Vertical surface cleaning shall be interpreted to mean those surfaces not high enough to require the use of a ladder (below approximately 8 feet in height) that comprise the furnishings and structure of the facility and shall include, but not limited to walls, doors, gates, baseboards, table and desk legs and sides, sides of file cabinets, frames, pictures, wall hangings, maps, signs, ventilation louvers.

1. Spot cleaning: Same as in horizontal cleaning specifications above.

2. Dusting: Same as in horizontal cleaning specifications above.

3. Damp wiping: Same as in horizontal cleaning specifications above.

4. Wall scrubbing. This procedure shall be accomplished according to schedule. Appropriate cleaning agents shall be employed according to the type and composition of the wall. Disinfectant agents shall be used on restroom walls. Walls shall be totally cleaned and well rinsed and shall be free from such things as graffiti, dirt, splashes, soap residues, and fingerprints and shall present a uniformly clean appearance.

Manual or machine scrubbing may be employed, but in either case, flooding of floors shall be avoided at all times. Floors and floor finish shall be protected during the procedure.

5. Baseboard cleaning. Baseboards shall be cleaned according to schedule and after all stripping, scrubbing, and refinishing procedures as necessary. Baseboards shall be free from splashes, dirt, cobwebs, finish buildups, streaks, crevice accumulations of dirt and other undesirable material.

6. Dry erase/chalk boards. Dry erase boards and chalkboards shall be cleaned daily unless marked “Do Not Erase.” Cleaning includes entire board, moldings and rails. Boards shall be cleaned with manufacturer’s recommended solution.

G. Drinking fountain cleaning and disinfecting. Drinking fountains shall be cleaned according to schedule. All surfaces shall be cleaned with an appropriate disinfectant/detergent solution, wiped thoroughly dry and polished. All trash and debris shall be removed. Plumbing problems shall be reported to Facilities Division staff for corrective action. Drinking fountains shall be free from trash and debris, dirt, fingerprints, smudges, streaks, spots and stains. Wall areas around the fountains shall be free from water spots and streaks.

H. High dusting/cleaning. High surfaces shall be interpreted to mean those surfaces and objects high enough to require the use of a ladder (above 8 feet in height) which comprise the structure and furnishing of the facility and shall include, but are not limited to wall/ceiling junctures, light fixtures, ventilation louvers, overhead signs, sills, and ledges. High surfaces and objects shall be free from dirt, lint, cobwebs, grease, grime, streaks, spots, stains, and insects and shall present an overall clean appearance.

1. Cleaning vents, grills. Ventilation louvers, grills, and panels shall be cleaned according to schedule by damp wiping, dusting, washing, or vacuuming as appropriate and with appropriate cleaning agents.

Cleaned vents and grills shall be free from dirt, accumulated dust, cobwebs, and shall present an overall clean appearance.

2. Cleaning light filters. Removable light filters (egg crates, diffusers, and other elements) shall be taken down, cleaned, and replaced according to schedule using appropriate cleaning agents. Care shall be taken to prevent damage.

I. Cleaning Venetian blinds. Blinds shall be cleaned according to schedule by any industry -accepted method (e.g., dusting, damp wiping, vacuuming, hand washing or washing by use of an ultrasonic cleaning machine). Care shall be taken to prevent damages to either the slats or the tapes that support them. Cleaned Venetian blinds, especially the slats and tapes that support them, shall be free from dirt, accumulated dust, cobwebs and other material and shall present an overall clean appearance.

J. Elevator/stairway cleaning. Elevators and stairways shall be cleaned according to schedule. Cleaned elevators and stairways shall present a uniformly clean appearance.

1. Riser and threshold cleaning. Risers and thresholds shall be cleaned according to the schedule. Attention shall be paid to inaccessible areas such as corners and edges and appropriate tools shall be employed to clean these areas. All gum, tar, grease, and other soils shall be removed. Risers and thresholds shall be free from trash, both in open areas and inaccessible areas such as corners and along edges. If finish is used on stairway risers, there shall not be buildup of finish or accumulations of dirt in layers of finish.

2. Hand rail cleaning. Hand rails of elevators and stairways shall be cleaned. Handrails shall be free from fingerprints, dirt and smears.

K. Window/glass washing service requirements.

1. Contractor shall provide the necessary equipment, supplies, and materials to accomplish the task and frequency set out for window/glass washing at the facilities.

2. Contractor shall wash and dry the inside window/glass surfaces (twice a year, spring and fall). Wash the inside window frames and sills. Outside window cleaning will be performed under a separate contract

3. Contractor shall observe all OSHA-prescribed safety regulations and practices. All ladders, scaffolding, window anchors, and safety belts shall be OSHA approved for window/glass washing.

4. Acids shall not be used for cleaning windows/glass.

5. The absence of a requirement covering specific equipment, operations, or hazards shall not relieve Contractor of the responsibility of taking further action to provide maximum safety in the performance of window/glass cleaning.

L. Exterior cleaning. Porches, steps, and sidewalks within 25 feet of all exterior doors shall be kept free of all trash and debris. The area within five feet of the dumpster shall be free of trash and debris.

IV. TIME OF SERVICE PERFORMANCE DESIGNATIONS

Unless designated otherwise in a Service Schedule, the following time schedules shall apply. The normal work-week shall be Monday through Friday.

A. Daily schedule.

One time daily - work to be performed each day, time is at Contractor's discretion within the window specified for each facility.

E. As needed - determined by Facilities Manager or designee.

F. Service shall be performed on the basis of tasks and frequencies indicated herein except for City observed holidays, unless otherwise stated in a Service Schedule. City holidays include:

New Year Day (January 1) Martin Luther King Day (3rd Monday in January) Presidents’ Day (3rd Monday of February) Memorial Day (Last Monday in May) Juneteenth (Varies) Independence Day (4th of July) Pioneer Day (July 24) Labor Day (1st Monday in September) Veterans Day (November 11) Thanksgiving Day and the day after (4th Thursday in November and the following Friday) Christmas Day (December 25)

V. SERVICE SCHEDULES

Service Schedules indicate requirements exclusive to specific buildings. Service frequency requirements for specific buildings shall be as set forth in the Service Schedule for that building. Service Schedules 1 – 18 are attached hereto as Exhibit “A-1”

City reserves the right to require an increase or a reduction to the service levels specified at any time during the term of this Agreement. Any monthly price change resulting in such increases or reductions in service levels shall be as described in the Price Schedule of the resulting agreement.

VI. SITE ADDITIONS, DELETIONS, AND SERVICE LEVEL CHANGES

City reserves the right to add new sites, remove sites, and change frequency and levels of service as needed throughout the life of the Agreement.

A. Any site additions, removals, or permanent modifications to service levels or frequency must be executed via a formal written amendment.

B. Temporary adjustments, such as placing services on hold or adding short-term services, shall be implemented via a mutually agreed-upon task order. Refer to Exhibit “E” for the task order form.

EXHIBIT “A”

SERVICE SCHEDULES

SERVICE SCHEDULE 1

SERVICE AND FREQUENCY REQUIREMENTS FOR THE

PUBLIC SAFETY CRIME LAB & EVIDENCE BUILDING

(4710 WEST 1525 SOUTH, UNITS A and G)

PUBLIC SAFETY

CRIME LAB & EVIDENCE BUILDING

FREQUENCY REQUIREMENT

SERVICE REQUIREMENT

5 x Week 3 x Week 2 x Week

A. Indoor Trash Receptacles

1. Empty waste baskets and place trash in pick-up areas

X

2. Replace waste basket liners

X

3. Empty desk-side recycling

X

4. Take large blue containers to designated area for pick up

X

B. Restrooms

7. Vacuum vents

X

8. Wash walls and partitions

X

9. Dust high-reach areas

X

10. Flush drains with water

X

11. Clean and sanitize shower facilities X

13. Wash all light fixtures in restrooms and locker rooms inside and out

2x/yr.

14. Scrub with single-disc machine and aggressive pad, and rinse thoroughly using disinfecting detergent.

X

15. Maintain battery-powered air Fresheners

X

C. Floor Maintenance

4. Spray-buff tile using the following spray-buff procedure:

a. Dust mop floors

b. Mop floors thoroughly with a clean water solution.

c. Buff floor with tan hog-hair pad (3M or equivalent) using water spray buff solution.

d. Repeat dust mopping.

X

5. Lightly scrub and re-finish all tile

X

6. Buff tile

X

7. Strip and re-finish tile

X

D. Carpet Care

1. Vacuum high-traffic paths

X

2. Vacuum all carpets

X

3. Spot clean and remove all gum or similar materials.

X

4. Clean with steam process carpet extraction

X

E. Horizontal Surfaces

2. Dust exposed surfaces up to 6 ft high

X

3. Office areas: dust counters, shelves, bookcases, file cabinets

X

4. Office areas: dust desks, chairs, office furniture

X

5. Dust ledges and windowsills

X

F. Vertical Surfaces

1. Remove smudges on doors, door frames, walls, telephones, push and kick plates

X

2. Clean light switches

X

3. Spot clean partitions and painted walls

X

4. Dust baseboards

X

5. Dust doorjambs

X

6. Dust picture frames

X

G. Furniture

1. Brush or vacuum upholstered furniture

X

2. Remove any spillage or stains from furniture using spotting techniques

X

H. Drinking Fountains

1. Clean and polish drinking fountains

X

I. High- and Low-Area Dusting & Cleaning

1. Dust partition tops, door tops, vents, grills, etc.

X

2. Vacuum wall and ceiling vents

X

3. Dust low to reach areas

X

J. Blinds & Window Seals

1. Clean blinds & window seals

X

K. Windows & Glass

1. Clean interior glass reachable without ladder around stairways, lobbies, high traffic areas, and perimeter windows

X

L. Light Fixtures

1. Clean fixtures inside and out

X

M. Exterior Cleaning (within 25 ft. of ext. doors)

1. Sweep entrance approaches

X

2. Clean glass doors thoroughly

X

3. Empty trash cans and ash urns

X

4. Clean entry doors metal, trim, and thresholds

X

5. Pick up litter.

X

N. Evidence Intake Room Drying Lockers Evidence drying cabinets are to be cleaned and disinfected, using a 10% bleach solution, on an as needed basis. NOTE: There may ne biological or hazardous waste present, necessary safety precautions should be taken at all times.

1. 10% Bleach solution is to be sprayed on all surfaces inside the drying locker, with care not to spray the door or ceiling filters. Allow solution to sit for a few minutes, then wipe away. Note that in some instances there may be an absorbent pad at the bottom of the locker to catch drips and locker may require a second cleaning. All waste shall be disposed of in the biological waste containers located in the evidence intake room.

X

O. Mat Service shall be provided by Contractor.

SERVICE SCHEDULE 2

SERVICE AND FREQUENCY REQUIREMENTS FOR THE

PLAZA 349

(349 SOUTH 200 EAST)

week 3 x week 2 x week 1 x week 1 x month 4 x year

A. Indoor Trash Receptacles

1. Empty Waste Baskets and Place Trash in Pick-Up Areas

X

2. Replace Waste Basket Liners

X

3. Empty Desk-Side Recycling

X

4. Deposit Recycling in large Blue Containers and locate to designated area for pick up.

X

B. Restrooms

7. Vacuum Vents

X

8. Wash Walls and Partitions

X

9. Dust High-Reach Areas

X

10. Flush Drains with Water

X

12. Maintain Battery-Powered Air Fresheners by replacing batteries and scent.

X

C. Floor Maintenance

1. Sweep Hard Floors with Dust Mops

X

2. Damp-Mop Tile

X

3. Buff Tile

X

4. Strip and Wax Tile-Scheduled in Advance

X

D. Carpet Care

1. Vacuum High-Traffic Paths

X

2. Vacuum All Carpets

X

3. Spot Clean

X

4. Clean with Hot-Water Extraction

X

E. Horizontal Surfaces

1. Clean Lunch Tables, Chairs, Counters

X

2. Dust Exposed Surfaces up to 6 ft High

X

3. Office Areas: Dust Counters, Shelves, Bookcases, File Cabinets

X

4. Office Areas: Dust Desks, Chairs, Office Furniture

X

F. Vertical Surfaces

1. Remove Smudges on Doors, Dr Frames, Push & Kick-plates

X

2. Clean Light Switches

X

3. Spot Clean Partitions and Painted Walls

X

4. Dust Baseboards

X

5. Dust Doorjambs

X

6. Dust Picture Frames

X

G. Furniture

1. Brush or Vacuum Upholstered Furniture

X

2. Clean Upholstered furniture

X

H. Drinking Fountains

Clean and Polish Drinking Fountains

X

I. High- and Low-Area Dusting/Cleaning

1. Dust Partition Tops, Door Tops, Vents, Grills, Etc.

X

2. Vacuum Wall and Ceiling Vents

X

3. Dust Low-Reach Areas

X

4. Dust High-Reach Areas

X

J. Cleaning Blinds & Window Seals

Clean Blinds & Window Seals

X

K. Windows/Glass

1. Spot Clean Interior Glass Doors , Panels, and Display Cases

X

2. Clean Interior Glass Reachable without Ladder around Stairways, Lobbies, High Traffic Areas, Perimeter Windows

X

L. Light Fixtures

1. Clean Fixtures Inside and Out

X

2. Replace burnt out bulbs – (City furnishes bulbs)

X

M. Exterior Cleaning (within 25 ft of ext. doors)

1. Sweep Entrance Approaches

X

2. Empty Trash Cans and Ash Urns

X

3. Clean Entry Doors Metal, Trim, and Thresholds

X

4. Pick Up Litter

X

N. Elevators

1. Sweep and damp-mop tile floors

X

2. Spot clean floor

X

3. Wash and polish handrails and door

X

4. Vacuum and polish door tracks

X

5. Remove graffiti, gum, etc

X

6. Wipe down buttons

X

7. Check lights for insects

X

8. Clean ceiling lights and panels

X

9. Clean and polish all surfaces, knobs, trim, buttons, and doors

X

10. Clean ceilings vents and diffusers

X

O. Stairways

1. Sweep or damp-mop

X

2. Remove spills, stains, gum, etc.

X

3. Remove fingerprints from doors, jambs, molding, and trim

X

4. Clean hand rails

X

5. Remove spots from landings, walls, doors and floors.

X

6. Lightly scrub all stairs

X

7. Wash all light fixtures inside and outside

X

8. Dust sides and back of stairs, and walls

X

P. Mat Service shall be provided by Contractor.

SERVICE SCHEDULE 3

PARKS DIVISION MAIN BUILDING & ASSOCIATED BLDGS.

1965 WEST 500 SOUTH

(X = All applicable bldgs./areas) (M = Main Building) (SR = Shop Restroom) (GRAF = Graffiti Shop)

week 3 x week 2 x week 1 x week 1 x month 4 x year 1 x year

A. Indoor Trash Receptacles

1. Empty Waste Baskets and Place Trash in Pick-Up Areas

M

GRAF

2. Replace Waste Basket Liners

3. Empty Desk-Side Recycling

M

GRAF

4. Deposit Recycling in large Blue Containers and locate to designated area for pick up.

X

B. Restrooms

SR & GRAF

SR & GRAF

SR & GRAF

SR & GRAF

SR & GRAF

SR & GRAF

7. Vacuum Vents

X

8. Wash Walls and Partitions

X

9. Dust High-Reach Areas

X

10. Flush Drains with Water

X

SR & GRAF

12. Maintain Battery-Powered Air Fresheners by replacing batteries and scent.

X

13. Scrub showers floors and walls to remove scum, mildew and other such residues.

C. Floor Maintenance

1. Sweep Hard Floors with Dust Mops

M

GRAF

2. Damp-Mop Tile and vinyl floors

M

SR & GRAF

3. remove all gum and similar materials

M

SR & GRAF

4. Buff Tile

2X

5. Strip and Wax Tile

X

6. Lightly scrub and re-wax all terrazzo or tile using proper techniques apply one coat of wax

X

D. Carpet Care

1. Vacuum All Carpets

M

GRAF

2. Spot Clean

M

GRAF

3. Clean with Hot-Water Extraction

X

E. Horizontal Surfaces

1. Clean Lunch Tables, Chairs, Counters

M

GRAF

2. Dust Exposed Surfaces up to 6 ft High

X

3. Office Areas: Dust Counters, Shelves, Bookcases, File Cabinets

4. Office Areas: Dust Desks, Chairs, Office Furniture

5. Dust Ledges and Windowsills

2X

F. Vertical Surfaces

1. Remove Smudges on Doors, Door Frames, Push and Kick Plates

X

2. Clean Light Switches

X

3. Spot Clean Partitions and Painted Walls

X

4. Dust Baseboards

X

5. Dust Doorjambs

X

6. Dust Picture Frames

X

7. Spot clean walls and telephones

X

8. Spot clean all door jambs and front of cabinets.

X

G. Furniture

1. Brush or Vacuum Upholstered Furniture

X

2. Spot clean Furniture

X

3. Vacuum all fabric cover Chairs

X

H. Drinking Fountains

Clean and Polish Drinking Fountains

X

I. High- and Low-Area Dusting/Cleaning

1. Dust Partition Tops, Door Tops, Vents, Grills, Etc.

X

2. Vacuum Wall and Ceiling Vents

X

3. Dust Low-Reach Areas

X

4. Dust high areas

2x

J. Cleaning Blinds & Window Seals

1. Clean Blinds

X

2. Clean Window Seals

2x

K. Windows/Glass

1. Spot Clean Interior Glass Doors , Panels, and Display Cases

X

2. Clean Interior Glass Reachable without Ladder around Stairways, Lobbies, High Traffic Areas, Perimeter Windows

2x

L. Light Fixtures

1. Clean Fixtures Inside and Out

X

2. Replace burnt out bulbs – (City furnishes bulbs)

X

M. Exterior Cleaning (within 25 ft of ext. doors)

1. Sweep Entrance Approaches

X

2. Empty and wipe trash cans and ash urns

X

3. Clean Entry Doors Metal, Trim, Thresholds, and Windows.

X

4. Pick Up Litter

X

N. Elevators

1. Sweep and damp-mop tile floors

X

2. Spot clean floor

X

3. Wash and polish handrails and door

X

4. Vacuum and polish door tracks

X

5. Remove graffiti, gum, etc

X

6. Wipe down buttons

X

7. Check lights for insects

X

8. Clean ceiling lights and panels

X

9. Clean and polish all surfaces, knobs, trim, buttons, and doors

X

10. Clean ceilings vents and diffusers

X

O. Stairways

1. Sweep or damp-mop

X

2. Remove spills, stains, gum, etc.

X

P. Parking Structure

Remove broken glass, and trash from the parking garage

2X

Q. Locker Room

Clean locker Room

2X

R. IMS Server room

1. Damp mop IMS server room

2X

2. Vacuum IMS inventory room only as requested

S. Mat services shall be provided be provided by Contractor. Frequency as determined by Contractor.

T. Special instruction

For Main Building: Contractor’s Employees shall assemble at the front door between the hours of 4:30 and 5:00 p.m. as key to outside entrance doors shall not be issued to contractor.

Shop: The Parks Service Schedule includes a small (approximately 4’ x 6’) restroom with one toilet and 1 sink cleaned that is in a shop area. This restroom is only available to clean between 7:30 am – 3:30 pm. The cleaning schedule is 1 x per week. Any items that apply to the other restrooms in the building would apply to this restroom.

Graffiti Shop: There is another building…