6-06. SCOPE OF WORK.docx

Scottsdale Unified School District #48 Scope of Work

Purchasing Department 9313 N. 95th Way Scottsdale, AZ 85258 480-484-6151

RFP#: 27003

PROJECT: ALARM MONITORING & REPAIR SERVICES

1. Introduction Scottsdale Unified School District #48 is a political subdivision of the State of Arizona and Maricopa County. The District consists of approximately 22,000 students and approximately 3,800 employees. There are 29 school locations, (15) K -5 Elementary Schools, (3) K-8 Schools, (6) 6-8 Middle Schools, (5) High Schools including an online High School, a District office, a building services/transportation center, a materials distribution center, and other miscellaneous locations. Detailed information on the district is available at www.susd.org.

2. Objective

The objective of this solicitation is to establish a contract with a qualified firm (s) to provide Alarm Monitoring & Repair Services on an as needed, if needed basis. Alarm monitoring and repair services will meet the maintenance, repair and installation needs for locations throughout the District. Monitoring services include but are not limited to all new and existing security panels fire alarm panels and elevators systems from various locations throughout the District. Radionics, Bosch Rad Panels, and DMP comprise the majority of alarm equipment currently in operation. The District makes no guarantees as to the amount of services required.

Initial contract period shall be from July1, 2026 through June 30, 2027 with an option to renew for up to four (4) years on a year-to-year basis or portion thereof. Annual renewals thereafter will be based solely on the determination of the School District as to the performance, costs and general quality of services provided by the successful vendor(s) selected.

Prices shall be firm for the initial term of the contract.

3. Scope of Work

Monitoring services shall include but are not limited to all existing and new security panels in various locations throughout the District as required. There are currently 101 accounts throughout the District. District site location information can be found at www.susd.org. Exhibit A (in Bonfire) list all locations that will need Monitoring and the type of Monitoring needed.

All security systems shall be programmed to give all possible signals including but not limited to opening and closing reports with user identification codes. Opening and closing reports from sub-controls, trouble and restore reports by zone, fire alarm status and system status shall be provided. All existing account numbers will be maintained. The entire database point identification and procedures currently in place will be monitored.

The District may be expanding the number of security systems within the District throughout the term of this contract. The provider shall monitor all future specified equipment. Each new system shall be covered under this proposal at an average cost per site and prorated for the remaining term of the contract.

The Offeror shall be a factory authorized DMP Dealer as approximately 90% of the District sites are DMP equipment units. The Offeror shall also have the ability to support Radionics and Bosch Rad equipment as well.

In addition to the above, the following must be provided:

1. Access to monitoring data and reports must be provided on a 24-hour basis.

1. Monitoring data and reports must be accessible via standard Internet access and/or phone line.

1. Alarm signals must be received via phone and/or Internet to a DMP receiver.

1. Fire Alarm trouble and the Dispatch and Intrusion Alarm trouble reports shall be provided to our technicians on a daily basis via internet access to the central station.

1. All changes to programming must be done by SUSD technicians.

1. Access to Alarm panels for service by contractors must be in writing and signed by SUSD technicians.

1. Real-time editing shall be provided to District Technicians on a remote website for zone changes and testing.

1. Provider must be located within the Phoenix metro area.

1. Provider will absorb any and all costs related to setting up accounts.

1. Provide 24 hour 7 days a week immediate and free technical support on an as needed if needed basis.

1. If provider receives a False Alarm call, the district will not pay for additional calls related to the original False Alarm call for an eight-hour period. Provider will contact SUSD personnel or chain of command to research reasoning of False Alarm.

Provide daily reports to the District, through internet transmission, a list of intrusions, forced arming incidents, trouble indications, alarm conditions, system status and any other requirements the District Representative may deem necessary.

SECURITY ALARM PROCEDURES

RESPONSE ACTIONS

PROCEDURE FOR INTRUSION ALARM RESPONSE ACTIONS

On first trip of alarm

Alarm Monitoring Company calls the Security Guard Company

The Security Guard Company Responds and Evaluates

Security 480-484-8484 Security 480-484-8484 No Further Action

FIRE ALARM PROCEDURES

RESPONSE ACTIONS

Fire Alarm (After Hours) Fire Alarm (School Hours) Fire Trouble

Alarm Monitoring Company Alarm Monitoring Company Alarm Monitoring Company Calls Calls Calls

Alarm Monitoring Company calls School Office

RFP #: 27003 Page 1 of 1 Due: April 28, 2026 image1.png