19-19. PERFORMANCE EVALUATION SURVEY.docx
DOCX document 52 KB Posted
- Attached to
- ALARM MONITORING & REPAIR SERVICES
- Solicitation number
- 27003
- Issued by
- Maricopa County, Arizona
About this file
This is a Performance Evaluation Survey document issued by Scottsdale Unified School District #48 in Arizona for RFP #27003 regarding Alarm Monitoring & Repair Services. The survey is designed to gather reference feedback from current or previous clients of vendors responding to the solicitation. The evaluation form requests that references rate the vendor's performance across seven criteria, including management of services, overall ability to monitor and provide repairs, timeliness of scheduling, consistency of service delivery, service satisfaction, cost increases after the first year, and implementation capability of alarm monitoring programs. The survey also requests the duration the firm has served as a provider. Responses must be submitted to the Scottsdale Unified School District Purchasing Department via email to ggerman@susd.org no later than April 28, 2026, at 1:00 PM Arizona Time.
The Performance Evaluation Survey uses a 10-point rating scale where 10 indicates the respondent is always satisfied, 5 indicates sometimes satisfied, and 1 indicates very dissatisfied due to poor performance. Respondents may leave items blank if they lack sufficient knowledge in a particular area. The survey generates a total possible score of 70 points across the seven rated criteria. This reference check mechanism is intended to assist Scottsdale Unified School District in determining whether prospective vendors are responsive and responsible for providing alarm monitoring and repair services to the district's facilities.
View the file
Other files
Show all 20
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Scottsdale Unified School District #48 Performance Evaluation Survey
Purchasing Department 9313 N. 95th Way Scottsdale, AZ 85258 480-484-6151
RFP #: 27003
PROJECT: ALARM MONITORING & REPAIR SERVICES
Reference for Firm: ___________________________________________________________________ Subject: ALARM MONITORING & REPAIR SERVICES Name of Client responding to Survey: ___________________________________________________ Organization Representative: ___________________________________________________________ Contact Phone for any follow-up: _______________________________________________________
Scottsdale Unified School District is currently undergoing reference checks for the vendor listed above regarding their response to a current solicitation. The information will be used to assist the District in the evaluation to determine responsive and responsible procurement of the above firm. Both the company and the District would greatly appreciate you taking a few minutes out of your busy day to complete the questionnaire below.
Please evaluate the performance of the vendor (10 means-you are Always satisfied, 5 means-you are Sometimes satisfied, and 1 means-you are very Dissatisfied because of very poor performance).
If you do not have sufficient knowledge in a particular area, leave it blank.
| No. |
| Criteria |
| Unit |
| Score |
| 1. |
| Rate the Management of services provided by this firm as it relates to alarm monitoring and repair services. |
| (1-10) |
| 2. |
| Rate the overall ability of the monitoring and services. |
| (1-10) |
| 3. |
| Are repair services scheduled in a timely manner? |
| (1-10) |
| 4. |
| Was the Firm able to provide consistent services? |
| (1-10) |
| 5. |
| Was the Firm able to provide satisfactory services? |
| (1-10) |
| 6. |
| Were there increases in the costs of services after the first year? |
| (1-10) |
| 7. |
| Rate the Firm’s ability to implement your alarm monitoring programs. |
| (1-10) |
| 8. |
| How long has this firm been your current provider in years? |
POINTS TOTAL OUT OF 70 __________
COMMENTS_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Thank you for your time and effort in assisting the vendor in this important endeavor. Please email this survey directly to return to the Purchasing Department at ggerman@susd.org NO LATER THAN April 28, 2026 @ 1:00 PM Arizona Time.
RFP #: 27003 Page 1 of 1 Due: April 28, 2026 image1.png
File details come from the government source that posted it. Updated .