Region 8 PWS.pdf

47PJ0022R0019 – Administrative and Technical Support Services Attachment J – XX Region 8 Admin PWS

Attachment A-1

PERFORMANCE WORK STATEMENT FOR ADMINISTRATIVE AND TECHNICAL SUPPORT

SERVICES

1. SCOPE OF WORK

The work required by this Performance Work Statement (PWS) includes Administrative and Technical Support Services for the General Services Administration, with the primary place of performance being Regions 6, 7, and 8 which encompasses the following states:

Iowa, Missouri, Kansas, Nebraska, Arkansas, Louisiana, Oklahoma, Texas, New Mexico, Montana, Wyoming, Colorado, Utah, North Dakota, and South Dakota.

The secondary geographic area encompasses the following states:

Washington, Oregon, Idaho, California, Nevada, Arizona, Minnesota, Wisconsin, Illinois, Kentucky, Tennessee, Mississippi, Alabama, Georgia, Florida, South Carolina, North Carolina, Virginia, West Virginia, Indiana, Ohio, Michigan, Pennsylvania, Maryland, Delaware, New Jersey, New York, Connecticut, Massachusetts, Vermont, Rhode Island, New Hampshire, Maine, and the District of Columbia,

2. BACKGROUND

a. The Public Buildings Service (PBS) is the landlord of the civilian Federal government, providing workspace for millions of federal employees in government-owned buildings and privately owned leased facilities across the nation. PBS also repairs, alters, renovates, and maintains these facilities, including 400 historic properties in the government’s inventory. Eleven regional PBS offices, located in major metropolitan centers across the country, deliver comprehensive real estate services to their Federal customer agencies.

b. The Federal Acquisition Service (FAS) possesses unrivaled capability to deliver comprehensive products and services across government at the best value possible. FAS offers a continuum of innovative solutions in the areas of products and services, technology, motor vehicle management, transportation, travel, procurement and online acquisition tools.

c. PBS Region 8 has been headquartered in the Denver area providing services to its customers since 1950. The Region leases, manages, and oversees 650 properties that total over 16 million square feet of space in Colorado, Wyoming, Utah, Montana, South Dakota, and North Dakota. The Regional Office is located in Building 41 on the Denver Federal Center in Lakewood, Colorado. The potential subsequent award will be created from Region 8 PBS acquisition personnel.

3. LOCATION

a. The work required by this PWS is estimated to mainly provide support positions for the following locations: the Regional Office in Lakewood, Colorado; the Byron G. Rogers Federal Building and Courthouse in downtown Denver, Colorado; the David Skaggs Research Center located in Boulder, Colorado; Federal Building/US Post Office, Fargo, North Dakota; Paul H.

Hatfield Courthouse, Helena, MT; Wallace F. Bennett Federal Building, Salt Lake City, UT;

Wyoming Field Office, Casper WY; Billings Field Office, Billings MT; Missoula Field Office, Missoula, MT; Joseph C. O’Mahoney Building, Cheyenne, WY.

See Clause D.10 for information on the locations where contract staff support may be required.

b. The contractor will also be required to support the Mobile Work initiative. Contract employees shall be encouraged to successfully participate in Mobile Work to the greatest extent practicable. During the base year, Mobile Work will be established and in the options years the expectations for contract employees to successfully participate in the Mobile Work program will increase.

4. STAFFING

a. The Contractor shall provide staffing to perform the required services in accordance with the contract or task order.(s) The task order(s) issued at the start of each contract period will cover all then-known staffing requirements for the period. Staffing levels continued in the task order(s) will remain fairly stable but may fluctuate over time due to changes in the specific GSA Region’s mission requirements and/or budget considerations. Increases or decreases in staffing levels may be made by task order modifications.

b. Contractor staff will be placed in various service centers and business lines within the GSA Regional offices.

c. Contractor staff shall assist GSA in improving processes, streamlining work, and accomplishing work in the most efficient manner while still providing quality service to GSA and its customer agencies.

d. Recruitment and hiring of fully qualified contractor staff is solely the responsibility of the Contractor. Notwithstanding that fact, the Contractor shall coordinate with the applicable work center Government Point of Contact and/or the Contracting Officer Representative upon final selection of a candidate to fill a vacant position in that work center. All Government Points of Contact will be provided to the contractor at time of task order award.

5. CONTRACT MANAGEMENT AND INTERFACE

a. The individual designated by the Contractor to serve as Program Manager shall be the focus of Interface with the CO and COR for overall contract management to ensure satisfactory performance of the contract requirements, and shall have full authority to act for the Contractor on all matters relating to the performance of this contract. The Program Manager shall provide general oversight of staff and interface with Government personnel. This individual shall provide such oversight in a manner that contributes to timely and efficient workflow and support to GSA work centers while precluding establishment of a personal services relationship between the Government and contract employees. Within that context, Government POCs in the various work centers or Regions may provide general guidance to contract staff as necessary to clarify or complete work assignments. In locations where contractor personnel exceeds 20 contracting staff, an onsite manager is required. The overall contract Program Manager can serve in a duplicate role as an onsite manager for one location with 20 or more contracting staff.

b. If the Contractor requires a change in personnel for any proposed key personnel position the Government shall evaluate the Contractor's proposed candidate in accordance with the evaluation criteria included in the solicitation prior to a determination being issued by the Contracting Officer that the candidate's experience and qualifications are acceptable or not acceptable.

c. Contractor employees performing on the contract shall be fully qualified and skilled so as to require minimal direction in performance of their assigned tasks.

d. Government personnel shall not be responsible for directly supervising any contractor personnel. The Contractor shall remain fully responsible for supervision of its employees, including establishment of work schedules, approval of mobile work schedule and locations, approval of all leave and other absences, performance evaluations, counseling, and disciplinary actions.

6. HOURS OF WORK

a. PBS business hours are from 7:00 a.m. to 5:00 p.m. daily, Monday through Friday excluding holidays. Full time contract employees shall be scheduled to work 40 hours per week, 8 hours per day unless an alternate work schedule is acceptable to the Government and the Contractor can clearly demonstrate that flexible work schedules are a standard practice of its firm. Upon award, flexible work schedules shall be coordinated with and approved by the COR and the Contracting Officer to ensure the Contractor’s flexible work schedule policy does not conflict with the needs of the Government in the applicable work center or Region. All contract employees shall work during GSA’s core business hours of 9:00 AM to 3:00 PM, Monday through Friday.

b. Contract employees shall only be permitted to work as follows:

i. during normal business hours as described above.

ii. non-business hours if requested by the Government and approved by the Contracting Officer prior to the start of work.

c. If administrative leave is granted to GSA associates (e.g. dismissals for severe weather, etc.), contractors who are pre-approved to work from an alternate site and have a mobile work agreement in place with their employer are allowed to work at an alternate site.

d. If there is a closure of the duty or work station (unless the Contract employee is in a travel status on approved Government business and closure does not impact his/her required duties), the alternate work site clause goes into effect.

e. Contract employees are not permitted to work as follows:

i.during non-business hours, except as indicated in paragraph b(2) above.

ii.during a Government shut-down.

f. Pursuant to the Service Contract Act, contract employees shall not work in excess of 80 hours per every two week period, unless overtime is approved in advance by the Contracting Officer.

g. Selected contract staff may be required to be on call and be available to provide support at times other than normal business hours, as coordinated with CORs in applicable work groups or Regions. The Contractor is allowed to invoice for only time actually called-in to perform a support function, The Contractor will not be allowed to invoice for hours on-call and available.

7. TRAVEL

a. It may be necessary periodically for contract employees to travel in performance of their duties. When such travel is required, reimbursement will be made at Government rates in effect on the day(s) of travel and in accordance with the Clause D.22 entitled “Reimbursement for Contractor Travel.” The Contractor shall take advantage of any travel discounts offered to federal contractor employee travelers, as permitted.

b. Travel will be performed only after prior coordination with the Government POC and authorization of the CO. Travel will be performed in Government or commercial conveyance including, but not limited to, motor vehicle or aircraft.

8. REPORTS

a. The Contractor shall provide various periodic reports. Design of reports and data provided in the reports shall be approved by the CO prior to the end of the first month of contract performance. The Contractor shall not expend resources on preparing reports not directed by the CO.

b. Contractor Verification of Work Report

The Contractor Verification of the Work Report shall consist of a global monthly report. The report shall provide an overall verification of work and major milestones achieved. The Contractor shall ensure that those achievements include both those directly tied to the GSA Measures and Initiatives and those that are not, both being equal in importance. Please reference Clause D.7.

c. Mobile Work Report I

The Program Manager shall report all instances of work performed through mobile work via a report to the CO with the monthly invoice. The Report shall detail the following:

i. The name of the contract employee

ii. The date worked at an alternate location

iii. The work which was planned

iv. The verification of that work which was performed

d. Mobile Work Report II

The Mobile Work Report II will be developed by the Contractor and submitted on a quarterly basis. The Report shall detail the following:

i. What mode of transportation is used by each contract employee? (E.g., passenger car, motorcycle, carpool, public transportation, or other.)

ii. What is the average round trip distance traveled to and from work?

iii. What is the number of days per week that the employee commuted to and from work?

iv. If there are days which are spent at an alternate work location, what is the round trip distance traveled and the number of days for which this occurred? (This includes working from home, where the distance traveled would be zero miles.)

e. Price Management Report

The Price Management Report shall be submitted on a monthly basis to both the CO and COR no later than seven (7) calendar days after the end of each month. The Report shall detail the following:

i. Dollars expended in each line item during the month

ii. Dollars expended in each contract line item year-to-date

iii. Dollars remaining in each line item

iv. Total cumulative dollars expended on the contract during the month

v. Total cumulative dollars expended on the contract year-to-date

f. Government Furnished Property Record

The Government Furnished Property (GFP) Record shall be submitted within the first 30 calendar days upon contract award and then quarterly or when a new or replacement piece of Government Furnished Property is issued to a contract employee. The Report shall detail the following:

i. Name of Contract Employee

ii. Type of Government Furnished Property provided to the contract employee

iii. Serial number associated with the GFP

iv. Date issued

v. Date Returned

9. GOVERNMENT-FURNISHED FACILITIES, EQUIPMENT, AND SUPPLIES

a. Office and special purpose space will be provided by the Government at sites where services are performed. The Government shall furnish office equipment and materials in reasonable quantities to the employees of the Contractor. Equipment and supplies will include, but not be limited to

i. Office equipment including telephones, calculators, personal computers, printers, drafting equipment, copying machines, fax machines, and printing and binding equipment. Mobile phones may also be provided if deemed necessary by the GPOC and COR to perform assigned tasks.

ii. General office supplies and furniture (e.g., paper, pencils, desks, chairs, work tables) necessary to perform assigned tasks.

iii. Adequate access to computer systems, hardware, and software as required in performing tasks.

b. The facilities, equipment, and supplies provided will vary based on the Government's assessment of current needs and the CO’s determination as to whether and how to meet those needs.

10. CONTRACTOR-FURNISHED EQUIPMENT AND SUPPLIES

The contractor shall provide for all safety equipment, including but not limited to Hard Hats, Safety Goggles, Steel Toe Shoes, Work Gloves, and Hearing Protection and other safety equipment in accordance with OSHA guidelines to the Project Manager positions and the Quality Assurance positions. Reference Section E.2.13 for pricing information.

11. SECURITY OF FACILITIES

Security of our facilities is a shared responsibility of all employees both federal and contract.

a. The Contractor will be required to perform tasks to assist the various GSA Regions in ensuring that the facility is secure and to assist in identifying potential hazards. Contract staff shall be alert to surroundings and notify the Building Manager, Safety Manager, or Dispatch of suspicious activity, unknown, unescorted persons who do not have a visitor’s badge, or unauthorized removal of Government property from the facility.

b. Contract staff shall protect identification badges and card keys and notify the Regional Security Office and COR immediately if card keys or badges are lost. Badges and card keys will be turned into the Regional Security Office when employment is terminated. Contract staff shall not prop open doors when entering or leaving the building and shall ensure that doors are secure as applicable. Contract staff shall notify the Safety or Building Manager or Dispatch if they are unable to secure a door or gate or have any other concerns.

12. CONTINUITY OF OPERATIONS

GSA Region 8 has an ongoing need for support services that significantly contribute to the success of Region 8 in accomplishing its mission. Region 8 therefore requires an orderly and efficient transition, including retaining, to the maximum extent possible, knowledgeable and qualified contract staff who are performing similar services at a similar level under existing contracts. Any transition shall be accomplished in such a way that prevents or minimizes, to the maximum extent feasible, any adverse impact to the continuity of operations and/or contract staff.

ATTACHMENT B

LABOR CATEGORY DESCRIPTIONS

Labor Category Descriptions available upon request at the Task Order Level.

ATTACHMENT C

DEPARTMENT OF LABOR

WAGE DETERMINATIONS

Wage Determination available upon request at the Task Order Level.