Attachment J-01 Admin Tech Support PWS Revision 0001.pdf

47PJ0022R0019 – Administrative and Technical Support Services Attachment J-01 – Admin Tech Support PWS – Revision 001

Attachment A-1

PERFORMANCE WORK STATEMENT FOR ADMINISTRATIVE AND TECHNICAL SUPPORT

SERVICES

1. SCOPE OF WORK

The work required by this Performance Work Statement (PWS) includes Administrative and Technical Support Services for the General Services Administration, with the primary place of performance being Regions 6, 7, and 8 which encompasses the following states:

Iowa, Missouri, Kansas, Nebraska, Arkansas, Louisiana, Oklahoma, Texas, New Mexico, Montana, Wyoming, Colorado, Utah, North Dakota, and South Dakota.

The secondary geographic area encompasses the following states:

Washington, Oregon, Idaho, California, Nevada, Arizona, Minnesota, Wisconsin, Illinois, Kentucky, Tennessee, Mississippi, Alabama, Georgia, Florida, South Carolina, North Carolina, Virginia, West Virginia, Indiana, Ohio, Michigan, Pennsylvania, Maryland, Delaware, New Jersey, New York, Connecticut, Massachusetts, Vermont, Rhode Island, New Hampshire, Maine, and the District of Columbia,

2. BACKGROUND

a. The Public Buildings Service (PBS) is the landlord of the civilian Federal government, providing workspace for millions of federal employees in government-owned buildings and privately owned leased facilities across the nation. PBS also repairs, alters, renovates, and maintains these facilities, including 400 historic properties in the government’s inventory. Eleven regional PBS offices, located in major metropolitan centers across the country, deliver comprehensive real estate services to their Federal customer agencies.

b. The Federal Acquisition Service (FAS) possesses unrivaled capability to deliver comprehensive products and services across government at the best value possible. FAS offers a continuum of innovative solutions in the areas of products and services, technology, motor vehicle management, transportation, travel, procurement and online acquisition tools.

c. The Public Buildings Service (PBS) supports other civilian federal agencies, who use our programs to provide their workspace and furnishings at best value to the American taxpayer. We acquire space through new construction and leasing and maintain federal properties nationwide. We own or lease an inventory of more than 8,800 assets, maintain more than 370 million square feet of workspace for 1.1 million federal employees, and preserve more than 500 historic properties.

3. LOCATION

a. The work required by this PWS is estimated to mainly provide support positions for the location to be determined at the Task Order Level. A separate PWS will be provided to specify work locations that will be supported by each Task Order as required.

https://www.gsa.gov/real-estate/design-and-construction-overview https://www.gsa.gov/real-estate/real-estate-services/leasing-overview https://www.gsa.gov/tools-overview/buildings-and-real-estate-tools/inventory-of-gsa-owned-and-leased-properties https://www.gsa.gov/real-estate/historic-preservation/explore-historic-buildings/find-a-building-search

See Clause D.10 F.1 of the solicitation for information on the locations where contract staff support may be required.

b. The contractor will also be required to support the Mobile Work initiative. Contract employees shall be encouraged to successfully participate in Mobile Work to the greatest extent practicable. During the base year, Mobile Work will be established and in the options years the expectations for contract employees to successfully participate in the Mobile Work program will increase.

4. STAFFING

a. The Contractor shall provide staffing to perform the required services in accordance with the contract or task order.(s) The task order(s) issued at the start of each contract period will cover all then-known staffing requirements for the period. Staffing levels continued in the task order(s) will remain fairly stable but may fluctuate over time due to changes in the specific GSA Region’s mission requirements and/or budget considerations. Increases or decreases in staffing levels may be made by task order modifications.

b. Contractor staff will be placed in various service centers and business lines within the GSA Regional offices.

c. Contractor staff shall assist GSA in improving processes, streamlining work, and accomplishing work in the most efficient manner while still providing quality service to GSA and its customer agencies.

d. Recruitment and hiring of fully qualified contractor staff is solely the responsibility of the Contractor. Notwithstanding that fact, the Contractor shall coordinate with the applicable work center Government Point of Contact and/or the Contracting Officer Representative upon final selection of a candidate to fill a vacant position in that work center. All Government Points of Contact will be provided to the contractor at time of task order award.

5. CONTRACT MANAGEMENT AND INTERFACE

a. The individual designated by the Contractor to serve as Program Manager shall be the focus of Interface with the CO and COR for overall contract management to ensure satisfactory performance of the contract requirements, and shall have full authority to act for the Contractor on all matters relating to the performance of this contract. The Program Manager shall provide general oversight of staff and interface with Government personnel. This individual shall provide such oversight in a manner that contributes to timely and efficient workflow and support to GSA work centers while precluding establishment of a personal services relationship between the Government and contract employees. Within that context, Government POCs in the various work centers or Regions may provide general guidance to contract staff as necessary to clarify or complete work assignments. In locations where contractor personnel exceeds 20 contracting staff, an onsite manager is required. The overall contract Program Manager can serve in a duplicate role as an onsite manager for one location with 20 or more contracting staff.

b. If the Contractor requires a change in personnel for any proposed key personnel position the Government shall evaluate the Contractor's proposed candidate in accordance with the evaluation criteria included in the solicitation prior to a determination being issued by the Contracting Officer that the candidate's experience and qualifications are acceptable or not acceptable.

c. Contractor employees performing on the contract shall be fully qualified and skilled so as to require minimal direction in performance of their assigned tasks.

d. Government personnel shall not be responsible for directly supervising any contractor personnel. The Contractor shall remain fully responsible for supervision of its employees, including establishment of work schedules, approval of mobile work schedule and locations, approval of all leave and other absences, performance evaluations, counseling, and disciplinary actions.

6. HOURS OF WORK

a. PBS business hours are from 7:00 a.m. to 5:00 p.m. daily, Monday through Friday excluding holidays. Full time contract employees shall be scheduled to work 40 hours per week, 8 hours per day unless an alternate work schedule is acceptable to the Government and the Contractor can clearly demonstrate that flexible work schedules are a standard practice of its firm. Upon award, flexible work schedules shall be coordinated with and approved by the COR and the Contracting Officer to ensure the Contractor’s flexible work schedule policy does not conflict with the needs of the Government in the applicable work center or Region. All contract employees shall work during GSA’s core business hours of 9:00 AM to 3:00 PM, Monday through Friday.

b. Contract employees shall only be permitted to work as follows:

i. during normal business hours as described above.

ii. non-business hours if requested by the Government and approved by the Contracting Officer prior to the start of work.

c. If administrative leave is granted to GSA associates (e.g. dismissals for severe weather, etc.), contractors who are pre-approved to work from an alternate site and have a mobile work agreement in place with their employer are allowed to work at an alternate site.

d. If there is a closure of the duty or work station (unless the Contract employee is in a travel status on approved Government business and closure does not impact his/her required duties), the alternate work site clause goes into effect.

e. Contract employees are not permitted to work as follows:

i.during non-business hours, except as indicated in paragraph b(2) above.

ii.during a Government shut-down.

f. Pursuant to the Service Contract Act, contract employees shall not work in excess of 40 hours every week, 80 hours per every two-week period, unless overtime is approved in advance by the Contracting Officer.

g. Selected contract staff may be required to be on call and be available to provide support at times other than normal business hours, as coordinated with CORs in applicable work groups or Regions. The Contractor is allowed to invoice for only time actually called-in to perform a support function, the Contractor will not be allowed to invoice for hours on-call and available.

7. TRAVEL

a. It may be necessary periodically for contract employees to travel in performance of their duties. When such travel is required, reimbursement will be made at Government rates in effect on the day(s) of travel and in accordance with the Clause D.22 G.23 entitled “Reimbursement for Contractor Travel.” The Contractor shall take advantage of any travel discounts offered to federal contractor employee travelers, as permitted.

b. Travel will be performed only after prior coordination with the Government POC and authorization of the CO. Travel will be performed in Government or commercial conveyance including, but not limited to, motor vehicle or aircraft.

8. REPORTS

a. The Contractor shall provide various periodic reports. Design of reports and data provided in the reports shall be approved by the CO prior to the end of the first month of contract performance. The Contractor shall not expend resources on preparing reports not directed by the CO.

b. Contractor Verification of Work Report

The Contractor Verification of the Work Report shall consist of a global monthly report. The report shall provide an overall verification of work and major milestones achieved. The Contractor shall ensure that those achievements include both those directly tied to the GSA Measures and Initiatives and those that are not, both being equal in importance. Please reference Clause D.7.G.12

c. Mobile Work Report I

The Program Manager shall report all instances of work performed through mobile work via a report to the CO with the monthly invoice. The Report shall detail the following:

i. The name of the contract employee

ii. The date worked at an alternate location

iii. The work which was planned

iv. The verification of that work which was performed

d. Mobile Work Report II

The Mobile Work Report II will be developed by the Contractor and submitted on a quarterly basis. The Report shall detail the following:

i. What mode of transportation is used by each contract employee? (E.g., passenger car, motorcycle, carpool, public transportation, or other.)

ii. What is the average round trip distance traveled to and from work?

iii. What is the number of days per week that the employee commuted to and from work?

iv. If there are days which are spent at an alternate work location, what is the round trip distance traveled and the number of days for which this occurred? (This includes working from home, where the distance traveled would be zero miles.)

e. Price Management Report

The Price Management Report shall be submitted on a monthly basis to both the CO and COR no later than seven (7) calendar days after the end of each month. The Report shall detail the following:

i. Dollars expended in each line item during the month

ii. Dollars expended in each contract line item year-to-date

iii. Dollars remaining in each line item

iv. Total cumulative dollars expended on the contract during the month

v. Total cumulative dollars expended on the contract year-to-date

f. Government Furnished Property Record

The Government Furnished Property (GFP) Record shall be submitted within the first 30 calendar days upon contract award and then quarterly or when a new or replacement piece of Government Furnished Property is issued to a contract employee. The Report shall detail the following:

i. Name of Contract Employee

ii. Type of Government Furnished Property provided to the contract employee

iii. Serial number associated with the GFP

iv. Date issued

v. Date Returned

9. GOVERNMENT-FURNISHED FACILITIES, EQUIPMENT, AND SUPPLIES

a. Office and special purpose space will be provided by the Government at sites where services are performed. The Government shall furnish office equipment and materials in reasonable quantities to the employees of the Contractor. Equipment and supplies will include, but not be limited to

i. Office equipment including telephones, calculators, personal computers, printers, drafting equipment, copying machines, fax machines, and printing and binding equipment. Mobile phones may also be provided if deemed necessary by the GPOC and COR to perform assigned tasks.

ii. General office supplies and furniture (e.g., paper, pencils, desks, chairs, work tables) necessary to perform assigned tasks.

iii. Adequate access to computer systems, hardware, and software as required in performing tasks.

b. The facilities, equipment, and supplies provided will vary based on the Government's assessment of current needs and the CO’s determination as to whether and how to meet those needs.

10. CONTRACTOR-FURNISHED EQUIPMENT AND SUPPLIES

The contractor shall provide for all safety equipment, including but not limited to Hard Hats, Safety Goggles, Steel Toe Shoes, Work Gloves, and Hearing Protection and other safety equipment in accordance with OSHA guidelines to the Project Manager positions and the Quality Assurance positions. Reference Section E.2.13 for pricing information.

11. SECURITY OF FACILITIES

Security of our facilities is a shared responsibility of all employees both federal and contract.

a. The Contractor will be required to perform tasks to assist the various GSA Regions in ensuring that the facility is secure and to assist in identifying potential hazards. Contract staff shall be alert to surroundings and notify the Building Manager, Safety Manager, or Dispatch of suspicious activity, unknown, unescorted persons who do not have a visitor’s badge, or unauthorized removal of Government property from the facility.

b. Contract staff shall protect identification badges and card keys and notify the Regional Security Office and COR immediately if card keys or badges are lost. Badges and card keys will be turned into the Regional Security Office when employment is terminated. Contract staff shall not prop open doors when entering or leaving the building and shall ensure that doors are secure as applicable. Contract staff shall notify the Safety or Building Manager or Dispatch if they are unable to secure a door or gate or have any other concerns.

12. CONTINUITY OF OPERATIONS

GSA has an ongoing need for support services that significantly contribute to the success of the various GSA Regions in accomplishing its mission. The Regions therefore require an orderly and efficient transition, including retaining, to the maximum extent possible, knowledgeable and qualified contract staff who are performing similar services at a similar level under existing contracts. Any transition shall be accomplished in such a way that prevents or minimizes, to the maximum extent feasible, any adverse impact to the continuity of operations and/or contract staff.

Attachment A-2

DEFINITIONS

Acceptable Quality Level (AQL) - The degree to which the government will allow the Contractor's performance to vary; the variance from the standard that the Contractor is allowed.

Access Control - The prevention of unauthorized use of a resource, including the prevention of use of a resource in an unauthorized manner. Access control mechanisms are used to allow, deny, or limit individuals and remote machines access to a resource. Access control mechanisms are typically based on the authenticated identity of the individual or remote machine requesting access. In this document, the terms access control and authorization are synonymous.

Contract Associates – individuals providing services to GSA but who are employed by the Contractor.

Contracting Officer (CO) – the person responsible for all contracting actions and the only person authorized to make changes to the contract requirements.

Contracting Officer’s Representative (COR) – an individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions. CORs have no authority to make changes to the contract requirements.

Contract Specialist – the individual responsible for providing administrative support to the Contracting Officer.

Customer - user/operator in a subject-matter environment using the Contractor-produced deliverables and services. Customers may also include the Contracting Officer, Contracting Officer’s Technical Representative (COR) or the Technical Representative (TR).

Direct Productive Hours (DPH) - actual hours worked exclusive of vacation, holiday, sick leave, and other absences.

Government Point of Contact (GPOC) – Individual in a GSA work center designated by the CO to assist in overseeing the contract. GPOCs have no authority to act on behalf of the CO or COR or change any contract requirements.

GSA Associates – individuals employed by the Federal Government and working for GSA.

Inspection - An independent review and examination of deliverables or services being provided by the Contractor to ensure adequacy, compliance with established policy and procedures, and to recommend any indicated changes.

On-Site Support - Work performed by the Contractor on Government premises or through mobile work, whereby the Contractor's personnel are provided Government resources to perform the work.

Per Diem – the maximum amount of monetary reimbursement allowed by the Government per day for travel outside the normal place of business

Performance Standards - The target level of performance required for each indicator.

Quality Assurance – the process or method used by the Government to assure the quality of a given product or service.

Quality Control – the process or method used by the Contractor to control the quality of a product or service.

Attachment A-3

PERFORMANCE REQUIREMENTS

The Contractor shall provide administrative and technical support for the General Services Administration. Administrative and Technical support shall include, but not limited to the following categories of services: Access Control Specialist, Administrative Assistant, Administrative Assistant II, Administrative Assistant III, Building Automation Specialist, Building Management Coordinator, Business Data Analyst, CAD Drafter Operator I, CAD Drafter Operator II, CAD Drafter Operator Landscape, CAD Drafter Operator, Interior Design, Computer Data Analyst I, Computer Data Analyst II, Computer Maintenance Management Specialist, Contract Specialist I, Contract Specialist II, Contract Specialist III, Contract Specialist IV, Customer Service Representative, Drafter CAD Operator III - CIFM Program Manager, Data Analyst I, Data Analyst II, Energy Manager, Environmental Engineer, Environmental Specialist II, Environmental Specialist III, Financial Analyst I, Fire Protection Engineer, General Clerk II, General Clerk III, Graphic Artist I, Human Resources Specialist II, Human Resources Specialist IV, Lead Business Data Analyst, Lead Project Manager, Leasing Management Specialist, Library Information Administrator, Move Project Coordinator, National CMMS Operations Manager, Physical Access Control Administrator, Procurement Tech/General Clerk IV, Procurement Technician III, Procurement Technician IV, Program Manager I, Program Manager II, Program Manager III, Project Manager I, Project Manager II, Project Manager III, Project Manager IV, Project Manager/Estimator, Quality Assurance Specialist I, Quality Assurance Specialist II, Realty Specialist, Realty Support Technician, Resource Efficiency Manager, Secretary I, Secretary II, Secretary III, Senior Contract Specialist, Technical Program Manager, Workplace Services Coordinator, Workplace Services Project Lead.

Accomplishment of additional unspecified tasks may reasonably be required in conjunction with performance of the position descriptions.

Attachment A-4

QUALITY ASSURANCE SURVEILLANCE PLAN

Performance Element

Performance Requirement

Surveillance Method Frequency

Acceptable Quality Level

Personnel

Qualified Staff provided within the performance work statement

Validation by the

COR, 100%

review

Prior to award and anytime thereafter where staff are replaced or are added to the task order.

Meet 100% of the personnel qualifications stated in the Performance Work Statement (PWS) during contract performance to include certification and licenses, as required

Contract Deliverables

Contract Deliverables furnished as prescribed in the PWS, CDRLs, and task order.

Validation by the

COR, 100%

review

As required in the PWS and/or task order.

>95% of eeliverables must be submitted timely and without required rework.

Training

Contractor personnel may be required to perform training to other personnel (Government and/or Non- government) during task order performance.

Periodic inspection by the

COR.

As required in the PWS and/or task order.

Meet 100% of the training objectives as required by the PWS and/or task order.

Security Requirements

Employees must be able to meet security requirements to obtain and maintain base security access during performance of the contract. Higher level Security clearances may be required and will be specified in the task order.

Background checks and security assessments conducted by base security prior to start of contract performance.

As required by the contract.

100% compliance of all required security clearances, background checks, regulations and procedures of the General Services Administration

Performance Element

Performance Requirement

Surveillance Method Frequency

Acceptable Quality Level

Invoicing

Monthly invoices per contract procedures are timely and accurate.

100 % Review by the COR and/or the Contracting Officer.

Submitted Monthly 100% accuracy

G.39 - Hiring for vacancies

The contractor's plan for effective hiring shall provide for filling vacancies within three 100% Inspection Continuous

No more than one (1) documented instance per year of the Program Manager weeks of notification from the Contracting Officer.

failing to provide a hired individual who meets all position description requirements and is a good fit for GSA.

H.2 Subparagraph 3(a)

Improve Quality and Efficiency through early problem resolution

The Program Manager responds within one (1) hour after notification of a problem or request for assistance by the CO, COR or GPOC

The Government will independently verify through personal observation or verified reports from the CO, COR or GPOC. Continuous

No more than one (1) documented instance per month of the Program Manager failing to respond either in person or by phone to the appropriate COR or GPOC within one (1) hour after notification of a problem or concern.

H.2 Subparagraph 3(b)

Teamwork and Collaboration

The Contractor Associates consistently cooperate in a spirit of teamwork with fellow GSA Associates and other workers and work diligently to assist in meeting organizational goals and program plans as clarified by the COR and GPOC.

The Government will independently verify through personal observation by the COR, POC, or verified feedback from others. Continuous

No more than two (2) documented instances per year per Contract Associate of a failure to cooperate in the spirit of teamwork or work diligently to assist the Region in meeting organizational goals and program plans as defined by the COR or GPOC.

H.2 Subparagraph 3(c)

Effective Communication

The contractor Associates are effective in oral and written communication skills and actively listen to GSA Associates, other coworkers and customers

The Government will independently verify through personal observation by the COR, POC, or verified feedback from others. Continuous

No more than three

(3) instances per year per contract associate of a failure to effectively communicate either orally or in writing

Performance Element

Performance Requirement

Surveillance Method Frequency

Acceptable Quality Level

H.2 Subparagraph 3(d)

Quality/Customer Focus

The Contractor Management and Associates exhibit a business-like concern for customers including the CO, COR and

The Government will independently verify through personal observation by Continuous

The Contractor and all Contract Associates always exhibit business-like concern for customers. No more

GPOC, the Region's customer agencies and the internal GSA customer. The Contractor's Management periodically solicits customer feedback allowing them to accurately assess employee performance.

the COR, GPOC, CO, or verified feedback from others.

than (1) one instance per year where Contractor Management did not solicit customer feedback at least quarterly to allow them to adequately assess employee performance.

H.2 Subparagraph 3(e)

Flexibility

The Contractor Associates are flexible when priorities change within the work center, and effectively respond to new priorities.

The Government will independently verify through personal observation by the COR, GPOC, CO, or verified feedback from others. Continuous

No more than one (1) documented instance per year per Contract Associate of a failure to exhibit a flexible attitude when priorities are changed.

Performance Element

Performance Requirement

Surveillance Method Frequency

Acceptable Quality Level

E.6 Documentation

The QC documentation system contains all required records and reports and is made available within four hours of request.

100 % Review by the COR and/or the Contracting Officer

Periodic Surveillance

No more than three

(3) records per year which are not made available when requested.

G.24 Alternate Work Site/Mobile Work Location

The Program Manager shall report all instances of work performed at an alternate work site via a report to the COR and GPOC. The report shall detail the name of contractor associate, the date and times they worked at the alternate work site, what work was planned and verification of that work which was performed.

100 % Review by the COR and/or the Contracting Officer

Periodic Surveillance

No instances of the Program Manager failing to provide the report to the COR and

GPOC

ATTACHMENT B

LABOR CATEGORY DESCRIPTIONS

See attachments J-05 included in solicitation

ATTACHMENT C

DEPARTMENT OF LABOR

WAGE DETERMINATIONS

See attachments included in the solicitation

ATTACHMENT D

ALTERNATE WORK SITE AGREEMENT AND MOBILE

WORKPLACE FORM

FOR CONTRACTOR STAFF

ALTERNATE WORKSITE AGREEMENT FOR CONTRACT EMPLOYEES

(May be routed and submitted electronically)

The following constitutes an agreement between

(Government Point of Contact) (Contractor Employee)

1. The contract employee voluntarily agrees to participate in the program, and to adhere to applicable guidelines, policies and procedures. Agency concurs with employee participation.

2. Participation on the program will commence on ___________ and end on ________. Program participation will be reviewed for renewal on

3. The contract employee’s regular duty hours will be __________ to __________on _________. (e.g. 7:30 a.m. to 4:00 p.m., Monday through Friday).

4. The contract employee on-site duty station is _____________________________. The alternate worksite location is ___________________________________________.

5. The contract employee's timekeeper will maintain time and attendance records.

6. Leave or leave without pay will be taken in accordance with Contractor policies.

7. The contractor employee will be considered working in pay status while mobile working. Overtime must be approved in accordance with contract requirements.

8. The Government is not responsible for supplying the contract employee with additional supplies or services for mobile working. This includes office furniture, telephones, paper, IT equipment; including; fax, scanner, personal computer or network (internet) connection. Upon approval of the Government Point of Contact, the contract employee may use authorized cellular phones and portable computers for telecommuting purposes. This equipment is for official business only. The contract employee is responsible for the safe and official use of all such equipment and may be held financially responsible for any damage, theft, or loss of equipment assigned to the contract employee.

9. The Government is not liable for damages to an employee's personal or real property during the course of mobile working.

10. The Government is not responsible for operation, maintenance, or other costs (e.g. utilities, network connection) associated with the use of the contract employee’s residence.

11. The Government is not responsible for local travel costs while mobile working.

12. The contract employee will meet with the Contractor Site Supervisor to review completed work and evaluate mobile work effectiveness.

13. The contract employee will apply safeguards to protect the Government records from unauthorized disclosure or damage and will comply with the Privacy Act requirements set forth in the Privacy Act of 1974.

14. Contractor employees must be performing at a satisfactory level in order to participate in the mobile work program.

15. The Government may require the Contractor to terminate this Agreement at any time that a contract employee’s time spent and/or quality of work are deemed unsatisfactory and/or if participation proves an unnecessary burden to the Government.

Submitted By:

Contract Employee Date

Approved by:

Contract Program Manager Date

Concur:

Government Point of Contact Date

Contracting Officer or Date

Contracting Officer Representative

Distribution Made to (Check):

Government Point of Contact Contracting Officer Representative

FLEXIBLE WORKPLACE FORM

(May be routed and submitted electronically)

I. Information

Contract Employee Name:

Requested Period of Performance to Mobile Work:

II. Proposed Workload

Please list below all proposed work to be performed during the mobile work period. (Completed by the contact employee).

III. Concurrence and Approval:

You are hereby authorized to mobile work from an alternate worksite location for the proposed period of performance

Approved by:

Contract Program Manager Date

Concurrence:

Government Point of Contact Date

Contracting Officer or Contracting Officer Representative Date

IV. Completed Workload

Please list below all workload that was completed during the mobile work period in accordance with contract clause D.24, Alternate Work Site Agreement. (Completed by the contact employee).

Signed:

Contract Employee Date

V. Workload Verification

Verification of proposed work was performed in accordance with contract clause D.24, Alternate Work Site Agreement.

Signed:

Contract Program Manager Date

ATTACHMENT E

TECHNICAL PROPOSAL COMPONENTS (KEY PERSONNEL, STAFFING PLAN,

MANAGEMENT AND QUALITY CONTROL PLAN) AND PRICE PROPOSAL