PDs Consolidated Revision 001.pdf

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Administrative and Technical Support Services Contract Federal contract opportunity
Solicitation number
47PJ0022R0019
Issued by
General Services Administration Public Buildings Service Region 8

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Past Performance Questionnaire Revision 001.pdf PDF
R8 Task Order Bid Sheet Revision 002.xlsx XLSX spreadsheet
Amendment 0004 031122.pdf PDF
Amendment 22R0019_0004.pdf PDF
Attachment J-02 - Bid Sheet Revision 002.xlsx XLSX spreadsheet
R8 PDs Consolidated Revision 001.pdf PDF
Region 8 PWS Revision 001.pdf PDF
Attachment J-01 Admin Tech Support PWS Revision 0001.pdf PDF
Attachment J-02 - Bid Sheet Revision 001.xlsx XLSX spreadsheet
R8 Task Order Bid Sheet Revision 001.xlsx XLSX spreadsheet
22R0019 Solicitation Revision 001.pdf PDF
Amendment 0003.pdf PDF
22R0019 Amendment 0003.pdf PDF
Amendment 22R0019_0002.pdf PDF
Solicitation Amendment 22R0019 0001.pdf PDF
Past Performance Questionnaire.pdf PDF
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47PJ0022R0019 Form.pdf PDF
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R8 PDs Consolidated.pdf PDF
Attachment J-02 - Bid Sheet.xlsx XLSX spreadsheet
22R0019 Solicitation.pdf PDF
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B1

Labor Category Title: Access Control Specialist Attachment: J-05-01

Introduction: Incumbent will be responsible for working with the other Access Control Specialist in providing support to operate, update, and maintain the Casi-Rusco infrastructure which provides access control services for the U.S. General Services Administration, Region 8. The incumbent will also manage and issue key cards for the access control system.

Major Duties: Assist with daily support of the Casi-Rusco Picture Perfect equipment. Provide excellent customer service to “internal/external customers” via phone, e-mail, fax, etc…Use all computer and related systems required to operate the infrastructure. Program Micro 5 PX controllers and access cards (key cards). Remote programming and troubleshooting of access control system. Initiate customer repair tickets when resolution cannot be made from system check/diagnostic. Work effectively and efficiently with service contractors/technicians providing support from the field. Issue key cards as requested by officially designated GSA points of contact. Maintain a secure, accurate, and current database of all issued key cards which will be reported on a quarterly basis. Coordinate addition of new users and sites utilizing the infrastructure. Handle all related tasks when access control points are removed or sites are “decommissioned”. Issue key cards for the Denver Federal Center and to other agencies as needed.

Maintain and monitor key card inventory for the GSA R8 Regional Security Office. Updated contact information on customers (including but not limited to phone, e-mail, fax, etc.) Perform all duties while maintaining a professional demeanor.

Minimum Qualifications: Experience with, and ability to learn, all normal working aspects of Casi-Rusco Picture Perfect access control equipment. Knowledge of the procedures and related components necessary to the operation of the GSA, Region 8 access control system. Experience with all computer and related systems required to operate the GSA, Region 8 access control system infrastructure. The ability to program Micro 5 PX controllers and access cards (key cards). The ability to conduct remote programming and troubleshooting to the GSA, Region 8 access control system. Good customer service skills with the ability to communicate effectively with both internal and external customers.

Additional Requirements: Incumbent must hold all information received as sensitive information that cannot be shared with other entities. Incumbent must ensure that the infrastructure remain “secure” and requests for outside users will be evaluated on a case by case basis with approval coming from the designated GSA authority only. Incumbent must be trustworthy and able to work independently without constant oversight. Incumbent must also complete annual GSA on-line certification for the following subjects; Government Ethics training, Sensitive but Unclassified (SBU) Information requirements, and Privacy Act training.

Comparable Federal Grade Level: GS-7 Step 8

Eligible for Mobile Work: Yes

Labor Category Title: Administrative Assistant

Attachment J-05-02

Introduction: The Administrative Assistant will work under the guidance and in support of various service centers and business lines within Region 8, providing administrative support to one or more individuals.

Major Duties: Incumbent provides support to various associates, both GSA and Contract employees. Services are associated with timekeeping, scheduling appointments, making travel.

arrangements, processing travel vouchers, managing supply budgets and supply inventory, and associated tasks related to supporting functions of GSA staff.

In addition to secretarial duties(Filing, taking phone calls), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll. This position will also require the ability to create letters and/or memorandum for executive staff review.

The Administrative Assistant will be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials, graphics and photos.

Minimum Qualifications: An Associate of Arts degree with coursework in Business or

Management and/or six or more years of recent and relevant experience are required.

Intermediate or Advanced skill level in Microsoft Office Suite and Windows XP Professional are also required. Additional required attributes are good organizational skills, works cooperatively and effectively interacts with others including customers and contractors, and good interpersonal skills.

Comparable Federal Grade Level: GS-09, Step 1

Labor Category Title: Administrative Assistant II

Attachment: J-05-03

Summary: The Administrative Assistant II will work independently with minimal guidance and in support of various service centers and business lines within Region 8, providing administrative support to one or more management or senior leadership individuals.

Essential Duties and Responsibilities: Other duties may be assigned.

• Incumbent provides support to various associates, both GSA and Contract employees.

• Services are associated with timekeeping, scheduling appointments, personnel process facilitation, making travel arrangements, processing travel vouchers, managing supply budgets and supply inventory, and associated tasks related to supporting functions of GSA staff.

• In addition to work center administration, the incumbent will be required to perform secretarial duties (filing, taking phone calls), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll.

• This position will also require the ability to create letters and/or memorandum for executive staff review.

• The Administrative Assistant will be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials, graphics and photos.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: An Associate of Arts degree with coursework in Business or Management or similar and/or seven or more years of recent and relevant experience are required. Additional required attributes are: excellent organizational skills, excellent interpersonal communications skills, works cooperatively and effectively interacts with others including customers and contractors, and good interpersonal skills.

Computer Skills: Advanced skill level in Microsoft Office and Google applications are also required.

Comparable Federal Grade Level: GS-10 Step 1

Telework: Yes

Labor Category Title: Administrative Assistant III

Attachment: J-05-04

Summary: The Administrative Assistant III will work independently with minimal guidance and support of various service centers and business lines within Region 8, providing administrative support to one or more management or senior leadership individuals at the same time.

Essential Duties and Responsibilities: Other duties may be assigned.

• Incumbent provides support to various associates, both GSA and Contract employees.

• Services are associated with timekeeping, scheduling appointments, personnel process facilitation, making travel arrangements, processing travel vouchers, managing supply budgets and supply inventory, control mail, maintain executive calendars and associated tasks related to supporting functions of GSA upper management and other GSA Staff.

• Prepare service catalog request for FAS Directors; for new hire onboarding and off-boarding request.

• Position requires developing a highly responsive relationship with GSA and their customers.

• Support Region 8 Recruiting Team for both PBS and FAS; Coordinate Interviews, take care of all of the logistics.

• In addition to work c e n t e r administration, the incumbent will be required to perform secretarial duties (filing, taking phone calls), this position will provide administrative support to executive staff with office management responsibilities to include budgeting, personnel records and payroll and travel.

• This position will also require the ability to create letters and/or memorandum for executive staff review.

• The Administrative Assistant III will be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials, graphics and photos.

• Maintain recurring internal reports, such as time and leave records, office equipment listings, correspondence controls, and training plans.

• Review materials prepared for approval for typographical accuracy and proper format

Qualifications:

Must have at least 10 years of experience working with government staff.

To perform this job successfully, an individual must be able to multi-task and perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience: An Associate of Arts degree with coursework in Business or Management or similar and/or 10 or more years of recent and relevant experience are required.

Additional required attributes are: excellent organizational skills, excellent interpersonal communications skills, works cooperatively and effectively interacts with others including customers and contractors, and good interpersonal skills.

Computer Skills: Advanced skill level in Microsoft Office and Google applications are also

Equivalent: GS-11 Step 1 Telework: Yes

Labor Category Title: Building Automation System (BAS) Specialist Attachment: J-05-05

Serves as regional Project Manager for the Smart Buildings implementation and BAS migration projects. Develops and performs assigned projects to improve and validate existing HVAC systems, Building Automation Systems, Advance Metering Systems, and Lighting Systems.

Reviews, comments, and makes recommendations involving mechanical drawings specifically dealing with HVAC systems and the aforementioned projects. Implements approved programs as applicable. Prioritizes projects and coordinates work assignments with other regional specialists, engineers, and customer service center building managers.

Serves as a Regional technical advisor for proper operation, care, servicing, and repair of building operating systems and equipment in GSA-owned buildings. Provides technical guidance and assistance to. PBS customer service centers in the accomplishment of program goals in the maintenance management programs.

Monitors, controls, and coordinates implementation of special program modifications within regional office facilities. Incumbent serves as the Regional technical authority on HVAC Systems by inspecting and troubleshooting installed HVAC systems and chiller systems in Federal facilities, recommending specific repairs, modifications, and/or replacements as

Tracks BAS Regional Virtual Server user licenses, versions, and ensure they are kept current.

Coordinates with Regional Building Information Technology Specialist (RBITS), PBS OCIO, Local OCIO, and other GSA IT organizations to ensure IT infrastructure is maintained and reliable for Building Systems residing on the GSA IT Network.

Manages Open Protocol's such as BacNet to ensure instance numbers and system naming conventions are maintained to eliminate risks of network storms and. BacNet crashes that could interrupt Building Operations.

Assists in conducting an ongoing program for the purpose of evaluating Regional Energy and maintenance management procedures. Inspects all building systems and components to ensure that equipment and systems are in sound/stable condition and capable of operating at specific performance levels. Provides direction and coordination for performance profile surveys, equipment inspections, technical troubleshooting, maintenance evaluations, and workload analysis. Develops and/or recommends improved methods, procedures, and systems to reduce costs without impairing effectiveness. Develops and/or recommends both low/no cost proposals as well as major expenditures for systems, equipment, technology, or facilities to increase productivity, improve service, reduce costs, and conserve resources.

Provides technical advice to the service centers should emergencies develop that cause failure in mechanical equipment and/or building support equipment related to building services and maintenance in ongoing program areas. Develops, reviews, analyzes, and evaluates deficiency reports and equipment malfunction reports. Considers significance of failures in regard to safety hazards, cost of repairs, loss or down-time of equipment, and delays resulting from lack of available parts. Identifies, evaluates, and recommends solutions to operational, maintenance, or repair problems. Recommends disposal of items to be replaced.

Prepares and/or reviews workload documentation in conformance with the current guidelines in order to establish a basis for determining funding and/or staffing levels for GSA-owned or operated facilities throughout the Region. Initiates revisions when required by a change in workload inventory or production standards.

Prepares and analyzes cost and work measurement reports for building and building envelope systems and/or equipment. Based on this analysis, prepares contract specifications for operation and maintenance, full maintenance, or commercial facility management type contracts. Makes recommendations for program funding with customer service center, operations in all Government-owned and leased buildings relative to all types of building and building envelope systems.

Prepares and provides independent Government estimates and costs based on current labor

- rates, historical and/or projected material costs, and documented workload for all types of building service contracts.

Provides technical assistance to the service centers by responding to directives and inquiries related to associated programs, specifically the Energy Management Systems. Provides guidance for maintenance work inspectors to maintain the standards of appropriate levels of building and building envelope systems in Government-owned and leased buildings.

Serves as the technical representative to the contracting officer for operation and maintenance, full maintenance, or commercial facility management contracts. Provides technical interpretation of contract specifications during pre-bid and/or pre-work conferences and in response to inquiries from prospective bidders by telephone or in writing.

Serves as a team member on biannual customer service center evaluations and annual delegated building inspections. Is fully responsible: for performing complete evaluation of operation and maintenance and energy conservation programs within the evaluated customer service center. Inspects work related to such trades as heating, ventilating, air conditioning, high/low voltage electrical, carpentry, painting, masonry, sheet metal work and related trades.

Comparable Federal Grade Level: GS-13, Step 1

Eligible for mobile work: Yes

Labor Category Title: Building Management Coordinator Attachment: J-05-06

Introduction: The incumbent works with the building manager to support planning and directing the operation of building(s) and maintaining productive relationship with occupants.

The building management coordinator may facilitate all facility functions and will coordinate maintenance or facilities services for tenant organizations.

Major Duties: Mechanical systems required to service buildings at this level include those necessary to provide occupants with utilities and temperature control (electrical, plumbing, heating, and air conditioning systems), but maintenance and operating requirements are generally stable and predictable. Service needs of occupants are generally stable and recurring and relate primarily to providing adequate building maintenance. The need for extensive renovation or alteration to facilities is infrequent.

The Building Management Coordinator is responsible for supporting agreements or contacts with tenant agency representatives. Work tasks may include coordination of complaints regarding building services, partition changes, overseeing loading dock receipts or shipments, facilitating internal reorganizations moves, furniture maintenance or changes, and notifying agency representatives of planned facilities improvements or any other temporary inconvenience to tenants. The Building Management Coordinator may be directly involved in overseeing the various aspects of the building's operating programs. This oversight may include observing and reporting on the work of a small number of trades and/or custodial workers, usually through working leaders, and are directly involved in setting work schedules, recommending preventive maintenance, and reviewing facilities and maintenance work for adequacy.

Minimum Qualifications: Two years of experience providing building services maintenance and the standards associated with management of office buildings and equipment. Requires knowledge of Microsoft Office and demonstrates the ability to communicate effectively both orally and in writing.

Comparable Federal Grade Level: GS-11, Step 1

B27

Labor Category Title: Business Data Analyst

Attachment:J-05-07

Introduction: Incumbent performs tasks in technical fields including but not limited to finance, accounting, information technology, research and analysis, or other program support fields, then please read on!

Major Duties:

• Works in support of the general management and business operation of a particular program, department, or office.

• Provides data analysis and research for specific projects.

• Supports managers and a variety of tasks and projects to meet deadlines.

• Continuously exercises discretion and independent judgment on the analysis, planning, and/or implementation of important program initiatives.

Performance Requirements:

• Associate’s Degree or equivalent experience. Equivalent experience includes:

o 4+ years’ experience supporting program data analysis activities with no related degree;

OR

o 2+ years’ experience supporting program data analysis activities with related Associate’s

Degree; OR o No experience with a related BA or BS degree.

• Specializes in data analysis in one or more of the following areas:

o Tax;

o Finance;

o Accounting;

o Budgeting;

o Auditing;

o Quality control;

o Research;

o Legal and regulatory compliance;

o Administration;

o Other similar management and operational activities.

• Superior customer service, interpersonal, and communication skills.

• Ability to take the initiative and use independent judgment.

Comparable Federal Grade Level: GS-06 Step 1

B7

Labor Category Title: CAD Drafter Operator I Attachment: J-05-08

Introduction: A key element needed by PBS Portfolio Managers and Lease Administrators is the ability to inspect an accurate graphical representation of floor space, and to compare the drawings to tabular data and reports. The Computer Aided Design (CAD) Drafter position will produce accurate and timely reproductions of federally owned and leased inventory when requested while adhering to and maintaining PBS’ Business Assignment Guide.

Major Duties: Transforms initial rough product designs using computer aided design (CAD) into working documents. Reviews engineering drawing and designs to ensure adherence to established specifications and standards. Performs a combination of complex, long, and short-range computer aided drafting services involving Government-owned and Government leased facilities. Applies PBS’ measurement and assignment principles as they pertain to PBS’ Space Assignment Guide and ANSI/BOMA measurement standards (ANSI/BOMA Z65.1-1996). Uses the latest CAD software available to prepare computer-aided drawings for reference and documentation.

Using Real Property and Information Resources fields, applies experimental theories and new developments to problems which cannot be resolved by accepted methods and makes recommendations regarding policies of the CIFM program. Applies a wide range of qualitative and/or quantitative methods for the assessment and improvement of CIFM program effectiveness. Presents recommendations to internal business lines pertaining to PBS’ Business Assignment Guide and matters as they relate to the CIFM/CAD program and goals. Provides sound and authoritative technical guidance on all issues related to the CIFM program.

Produces quality accurate drawings, requiring a high degree of precision, incorporating drafting and design skills, construction techniques and specifications, and AutoCAD using technical and professional training. Utilizes GSA's proprietary electronic Spatial Management and Reporting Tool (eSMART) to update drawings as changes occur within the space allocation and assignments. Completes work assignments using initiative and ingenuity in interpreting and adapting guidelines to specific projects.

Resolves issues where guidelines and precedent cases are inadequate or not directly applicable. Meets and communicates with appropriate agency personnel to gather applicable information in order to analyze the specific task to be completed.

Minimum Qualifications: Three years of experience in the CAD field or in a related area and a high-level of CAD software skills. Demonstrates an understanding and utilization of ANSI/BOMA measurement standards. Experience desired with AutoCAD 2008, FIS, MapGuide, and Documentum.

General knowledge of the Computer Integrated Facilities Management (CIFM) program, Computer Aided Design (CAD) and Computer Aided Facilities Management (CAFM. Practical knowledge of Real Property and information resources fields, and strong analytical, oral and written communication skills.

Comparable Federal Grade Level: GS-6 Step 2

B8

Labor Category Title: CAD Drafter Operator II

Attachment: J-05-09

Introduction: The incumbent will support the Public Buildings Service, Portfolio Managers and Lease

Administrators.

Major Duties: Inspect an accurate graphical representation of floor space, and compare the drawings to tabular data and reports; produce accurate and timely reproductions of federally owned and leased inventory when requested while adhering to and maintaining PBS’ Business Assignment Guide;

manipulate associated data within the electronic Spatial Management and Reporting Tool (eSMART)

Database; assign drawing requests to CAD drafters, and ensure the quality and accuracy of the product produced by the CAD drafters. Reviews engineering drawing and designs to ensure adherence to established specifications and standards.

Performs a combination of complex, long, and short-range computer aided drafting services involving

Government-owned and Government leased facilities. Applies PBS’ measurement and assignment principles as they pertain to PBS’ Space Assignment Guide and ANSI/BOMA measurement standards

(ANSI/BOMA Z65.1-1996). Uses the latest CAD software available to prepare computer-aided drawings for reference and documentation.

Understands and applies new or modified legislation, proposed regulations or agency guidance as they pertain to PBS’ CIFM, CAD, and CAFM programs, services and resources. Applies a wide range of qualitative and/or quantitative methods for the assessment and improvement of CIFM program effectiveness. Presents recommendations to internal business lines pertaining to PBS’ Business

Assignment Provides sound and authoritative technical guidance to CAD drafters on all issues related to the CIFM/CAD program.

Distributes the fundamental elements inherent to PBS’ business functions and processes of space assignments and definitions to internal customers. Utilize PBS’ “Common Practices” (with graphical examples) and Business Rules (i.e. logic) of space assignment within PBS. Assign drawing requests to

CAD drafters and review their accuracy of assignment data set elements for space within a particular building in the electronic Spatial Management and Reporting Tool (eSMART) inventory database program. Actively participates as a national GSA CAD/CIFM team member. Serves as the client interface/coordinator for all CAD related issues.

Ensures utilization of available CAD drawings containing (current or obsolete) building information as a reference starting point. Ensures that other applicable building information (i.e. manual drawing) is scanned into the computer system to obtain a reference point. Develops CAD drawings to establish a reference point, if drawings are not available. Ensures that the 4 The Arcanum Group, Inc. Proposal to

Provide CAD Drafter Operator II (Part Time) 18 September 2013 latest measuring device(s), (i.e. laser measuring device) are used to obtain optimum accuracy in building square footage information.

Coordinates progress and information gathering meetings to ensure high quality performance and on-time delivery of required deliverables.

Reviews drawings as changes occur within the building space allocation. Resolves issues where guidelines and precedent cases are inadequate or not directly applicable and convey that information to the CAD drafters. Meets and communicates with appropriate realty specialist and/or agency personnel to gather applicable information in order to analyze the specific task to be completed and distribute the gathered information appropriately to supervisors and/or CAD drafters.

B9

Collaborates with the Computer Integrated Facilities Management (CIFM) Manager, Realty Specialist and Building Mangers to verify and validate all space assignments in government-owned buildings.

Ensure all space data modifications are reflected accurately and timely within the electronic Spatial

Management and Reporting Tool (eSMART) and Computer Aided Design (CAD) repositories. Delegate to, oversee and assess the effectiveness of CAD Drafters to ensure technical functionality and accuracy of drawings and data within the repositories.

Minimum Qualifications: At least five years’ experience utilizing AutoCAD software preferably in the architectural design field or in a related area. One or more years’ experience with Microsoft Access or

Oracle database. Demonstrates an understanding and utilization of ANSI/BOMA measurement standards. Experience desired with Autodesk AutoCAD 2008, eSMART, MapGuide, and Documentum.

General knowledge of the Computer Integrated Facilities Management (CIFM) program, Computer

Aided Design (CAD) and Computer Aided Facilities Management (CAFM. Practical knowledge of Real

Property and information resources fields, and strong analytical, oral and written communication skills.

Comparable Federal Grade Level: GS 6

Step 5

B10

Labor Category Title: CAD Drafter Operator, Landscape Architect Attachment: J-05-10

Introduction: Incumbent is responsible for managing and designing new landscapes and modifications to existing landscapes and managing projects through to completion as well as performing as a current certified Colorado Asbestos Building Inspector (CABI) with adequate asbestos in soils experience as directed by Colorado State General Statues, administrative rules and federal regulations.

Major Duties: Supervises and designs the development of exterior spaces and physical environments and/or improvements or modifications to existing grounds and vegetation in concert with Governmental facilities engineering, architecture, and maintenance functions. Serves as the landscape architecture contact in support of client agency land development and/or infrastructure project planning and construction.

Is responsible for final project design drawings and specifications, overseeing the development of schematic designs and construction details and tracks and coordinates project costs.

Therefore incumbent is responsible for preparing project cost estimates and scopes of work, participates in prospective offeror site visits and pre-proposal conferences, and assists in the evaluation of offeror technical and price proposals submitted for landscape projects. After award, serves as a monitor and inspector of landscape modifications and improvements performed by contractors to ensure work is in accordance with the contract scope of work and conforms to existing standards and applicable codes for landscape projects.

Works with the Government Contracting Officer to address and resolve problems during contract performance to ensure work is completed on schedule and within budget from the start to the end of the project. Incumbent reviews plans prepared by others associated with client agency renovation projects to ensure plans are in conformance with good principles of landscape design and with agency standards and policies and leads and directs others in making improvement of their plans as required. Performs reviews of documents associated with construction of infrastructure projects that include landscaping and recommends changes as required. Advises on maintenance work including restoration of land areas as necessitated by deterioration from age or heavy use and rehabilitation of sites requiring additional landscape design for existing facilities.

Assists with the development and implementation of the Denver Federal Center master land use plan ensuring conformance with existing standards and applicable codes for landscape projects. While assisting with the implementation of the Denver Federal Center master land use plan, conducts inspections and responds to requests for assistance for CABI soil inspection from the Government Contracting Officer, contractors, and other government agencies responding to asbestos containing material and asbestos containing soils related to landscaping activities. The purpose of these activities is to assure compliance with State of Colorado Solid Waste regulations and reduce and eliminate potential asbestos exposure of the public and working population to asbestos hazards in soils. The types of inspections conducted include routine compliance inspections, complaint investigations, referrals, follow up inspections, and special emphasis assignments.

Minimum Qualifications: Ten years of intensive and progressive experience as a Landscape

Designer/Architect. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Must be highly proficient in the use of

AutoCAD and all Microsoft Office applications. Must have current Colorado Certified Asbestos Building

Inspector license.

Comparable Federal Grade Level: GS-13 Step 2

B11

Labor Category Title: CAD Drafter Operator, Interior Designer Attachment: J-05-11

Introduction: Incumbent performs Interior Design services for a variety of federal clients in the region.

The work may include being on a team or stand-alone request.

Major Duties: Manages multiple projects of varying complexity and size. Establishes a mutually agreed upon estimated completion date and determines whether accounting for client billable hours is applicable.

Utilizes customer service skills to assist client agencies as needed to complete all phases of assigned projects.

Provides GSA required space planning/interior design documentation. Use a wide range of interior design techniques and methods, including available Computer Aided Design software and computer hardware, to design complex interior environments to promote employee productivity and meet the requirements of client agencies. Coordinates in-house furniture moves for the project and maintains furniture inventory. Interviews client agency personnel to gather all other applicable information and materials to analyze the specific task to be completed. Provides technical advice to client agency personnel regarding the use of AutoCad and other computerized software tools.

Assists GSA's Customer Solutions and Real Estate programs in the requirements development phase of projects to include needs assessment, interviews, and development of options.

Manages assigned workload in an efficient and organized manner and adheres to all federal and GSA regulations, policies and procedures. Works as part of the GSA team to achieve organizational goals and performance measures.

Minimum Qualifications: Five years of intensive and progressively complex experience in performing interior design services. Proficient in the use of computer software such as, AutoCad, CAP, CAD Plus, and client provided computer hardware, to prepare scaled drawings for reference and documentation of the types and amounts of space occupied by client agencies, and updating drawings as changes occur.

Comparable Federal Grade Level: GS-10 Step 2

Position Description

Attachment: J-05-14

Introduction Statement

Computer Maintenance Management Software (CMMS) Specialist

The incumbent manages the regional Computer Maintenance Management Software (CMMS) program and serves as a regionally recognized CMMS Specialist in the CMMS program area. Functions as the link between regional policies and standards and the actual implementation and maintenance of the CMMS system, system maintenance, and maintenance related data and intra/internet technologies directly related to this system in the Public Buildings Service, Rocky Mountain Region.

Major Duties

1) Computer Maintenance Management Software (CMMS) Specialist: 90%

Serves as a regionally recognized Specialist for the Public Buildings Service (PBS), Rocky Mountain Region, with emphasis on the CMMS and intra/internet technologies related to the CMMS program, providing key input to program implementation and development at the regional level, to other GSA regions and to top regional management, including the Assistant Regional and Deputy Regional Administrators.

As a Specialist on the operation of the regional CMMS program, incumbent recommends methods for enhancing the efficiency and utilization of systems, data and their integration into GSA business processes through adapting and/or applying evolving technology. Using in-depth knowledge of PBS operations, related business processes, and CMMS; incumbent develops a design plan to integrate a regional CMMS program and associated products. Incumbent makes recommendations for enhancements/upgrades to continually improve the region's CMMS capabilities.

Interprets regional policy and other operating guidelines, provides expert advice and guidance to regional/headquarters personnel on CMMS, and on preventative maintenance software and software/data integration. Coordinates with other regions and PBS components to assure conformity of procedures and interpretations in resolving issues related to the administration of the CMMS program. Prepares highly technical reports and/or papers on important matters that have broad impact on the regional CMMS program.

Applies a wide range of qualitative and/or quantitative methods to assess and improve CMMS program effectiveness. Reviews specific goals and objectives; monitors the sequence and timing of key program events and milestones and evaluates overall program accomplishment and significant contributions in terms of regional or headquarters goals. Provides input and recommendations regarding projected operations, significant trends, recurring problems and similar management level concerns to organization

(s) impacted.

In ongoing analysis of the CMMS program's functionality and effectiveness, incumbent identifies, analyzes, researches, and resolves compatibility issues and similar problems associated with CMMS products, as well as the most complex and plaguing problems as indicated by users throughout the region. He/she serves as the troubleshooter to craft unique solutions to system problems by ensuring the CMMS program and supporting hardware and software are established and maintained as user-friendly tools for both management and service employees. He/she evaluates all technical aspects of CMMS operations and makes determinations for changes needed to improve database manipulation, maintenance, enhancements, and other key system-related issues. He/she recommends additional programming and/or purchase of new software, hardware equipment changes and how best to integrate new technology and design/facilities management capabilities. In this capacity, incumbent provides both technical and strategic expertise on the CMMS program, technology and system issues, and compatibility with ongoing GSA and internal client needs.

Evaluates new or modified legislation, proposed regulations, or agency guidance for projected impact upon the Agency's CMMS programs, services and resources. Coordinates with other program areas and offices to determine the impact of the changes. Develops or modifies operating guidelines, policies, and long-range plans for the specialized area that apply to employees and/or operations throughout the organization.

As the CMMS Specialist, he/she provides coordination and technical oversight to CMMS contractors in conjunction with the Agency contracting officer's technical representative.

He/she works closely with contractor personnel assigned to CMMS projects, overseeing and assessing the effectiveness of contractor work on the enhancement, maintenance, and operational support of the CMMS applications. He/she reviews contractor work for its technical functionality to meet PBS and GSA operating goals and user needs. Incumbent identifies problems with the technical adequacy of contractor work and recommends alternative approaches to ensure the acceptance of the end product. When problems raised are of a nature requiring modification(s) to CMMS contracts, incumbent relates technical status and/or other issues to the Contracting Officer's Technical Representative.

Provides user-support, problem resolution, and training on CMMS and is the contact for the research and resolution of all operating and/or user problems associated with the CMMS program and related applications. He/she provides technical direction and advice to PBS users region-wide relating to CMMS and training, as well as one-on-one as needed to individual users with varied program needs, including regional officials and internal agency personnel.

Training involves interface with users at all levels of PBS, including other subject matter specialists and systems personnel and involves explaining how to best use available and evolving technology and CMMS products.

As requested by Central Office, incumbent also provides technical expertise on other broad, far-reaching PBS systems and/or critical automated system problems. He/she resolves problems in support operations and systems where the complexity or criticality is such that other employees have been unable to develop solutions. If complexities associated with the CMMS program dissipate, the incumbent's technical knowledge and capabilities will continue to be utilized in a comparable capacity by PBS nationwide.

Works with other recognized technical experts within the region and Agency to develop a coordinated approach to unique problems of automated CMMS issues in which GSA, other Federal agencies, or the private sector have previously not been involved or concerned.

Participates in studies of national significance or of outstanding importance to the CMMS program area. Represents the region on PBS task forces, core teams, group discussions and committees regarding nationwide systems interface with regional systems requirements.

2) Facilities Services System Administrator: 10%

Serves as Facilities Services Systems Administrator. Responsible for organizational and technical management of various enterprise computer-based programs.

Performs other duties as assigned.

Comparable Federal Grade Level: GS-12 Step 1

Labor Category Title: Computer Data Analyst I

Attachment: J-05-12

MAJOR DUTIES

Manages project tracking systems to include: coordination of the routine schedule management meetings, assist in data integration between the project tracking system and other GSA systems, and review and analyze the tracking system for data integrity.

Plans and executes data analytic reports. Develops methods to assist with improvement of data collection, identify problems, and to provide recommendations for corrective courses of action.

Conducts research and data analysis. Reviews the processing and input of programmatic and management information into one or more PBS business information systems database to support or facilitate GSA business activities.

Inspect, transform, and model data with the goal of highlighting useful information for PBS GSA.

When guidelines are not available, communicate with staff for guidance and reference materials. Utilizes judgment in researching guidelines in determining the relationship between guidelines and organizational efficiency.

Familiarity with database and/or spreadsheets management in order to extrapolate data from

PBS National Systems through Open Database Connectivity (ODBC) for the purpose of generating strategic and operational reporting, business process management, and track performance goals and business measures for PBS.

Serve as a technical advisor for end users providing advice, guidance and/or system-specific support to facilitate use of PBS National business systems and applications, Identify significant data issues or problems and propose innovative and proactive solutions.

Coordinates and communicates with staff and managers throughout PBS on matters relating to data and information gathering, systems management and information needs of internal support divisions to provide analysis. Collaborate across divisions to provide comprehensive information through data sharing and electronic data interchange. Also collaborate and/or oversee data cleaning initiatives within National PBS Systems and Regional data. Coordinate data items with appropriate individuals and reconcile data inconsistencies.

Audit business data and review associated business documents while adhering to accepted statistical reporting methods and industry data management practices. Identify discrepancies;

propose solutions to errors, and extrapolate and synthesize a variety of raw business data into useful business information and tailored reports.

Assess the effectiveness of designated business/program operations, processes, projects and/or systems, particularly in relation to data management, data integrity and accuracy for the full range of systems through information management recommendations.

Analyze data and/or management processes to enhance internal and/or external customer satisfaction in relation to its ability to capture diverse program data and customer accessibility and/or usability of PBS business information systems.

Negotiate with internal PBS support divisions to ensure data systems and data exchange capabilities meet their needs. Develop and maintain relationships with others to help reach business objectives related to the management and maintenance of PBS business systems.

Facilitate positive customer relationships and effectively anticipate customer needs.

Based on organizational and/or operating needs, may conduct data entry for the organization.

Identify errors, data discrepancies or other problems and work with other support divisions to correct. May perform quality assurance to ensure PBS National Systems data is accurate for the

Acquisition Division.

Perform data collection and analysis to respond to both routine and complex requests for information and reports; Respond to requests through a variety of means such as oral or written responses, formal directives, analytical reports, or electronic media to incoming inquiries from other program offices;

Ability to solve unusual issues that have no precedence. Many database issues are unusual and have no basis or benchmark to draw upon. Develop quality control criteria, profile reports, and/or various system queries to perform continuous review of the database systems data, and to maintain accuracy, control and reliability of data maintained in the systems.

Performs other related duties as assigned

Knowledge Required by the Position

● Knowledge and understanding of data management business systems, varied software applications and qualitative and quantitative data gathering and analysis techniques and methodologies to perform systems and data analysis roles and to determine ways to improve systems effectiveness and efficiencies.

● Ability to manipulate and extrapolate data, perform system queries and generate specialized management reports.

● Knowledge of PBS acquisition processes and to act as a technical consultant and advisor to internal and/or external customers on varied business systems and data management issues.

● Knowledge of PBS policies and initiatives related to data management and associated performance measures to ensure technical advice provided and decisions made are in line with performance and goals.

● Ability to gather, evaluate, and format data in connection with the compilation of statistical information and the preparation of recurring reports.

● Strong written and oral communications skills to explain and implement business systems and data management decisions and practices.

● Working knowledge of VBA, SQL with working knowledge of

● PL/SQL, Access/Excel skills including pivot tables/macros, Google Apps Scripts, Java

Script

● Experience with data manipulation, management, and reporting.

● Excellent communication, analytical, and organization skills.

● Skill and experience in being goal oriented with the ability to apply a superior attention to details.

● Ability and experience utilizing technical research, analytical, and problem solving skills.

● Skill in applying principles, concepts, methods, efficiencies and practices of data analysis and presentation.

Comparable GS-9 Step 3 level.

LABOR CATEGORY TITLE: COMPUTER DATA ANALYST II

ATTACHMENT: J-05-13

Conducts research and data analysis. Reviews the processing and input of programmatic and

Familiarity with SQL and VBA programming in addition to Microsoft Access, Excel and/or other analytic tools in order to extrapolate data from PBS National Systems through Open Database

Connectivity (ODBC) for the purpose of generating strategic and operational reporting, business process management, and track performance goals and business measures for PBS.

Provide technical advice to proactively evaluate, implement and manage the accuracy of PBS business systems and relevant business data into and in anticipation of customer and management needs. Serve as a technical advisor for end users providing advice, guidance and/or system-specific support to facilitate use of PBS National business systems and applications, Identify significant data issues or problems and propose innovative and proactive solutions.

divisions to provide analysis. Collaborate across divisions to provide comprehensive information through data sharing and electronic data interchange. Also collaborate and/or oversee data methodologies to perform systems and data analysis roles and to determine ways to improve systems effectiveness and efficiencies.

● Ability to manipulate and extrapolate data, perform system queries and generate specialized management reports.

● 1+ year experience supporting PBS acquisition processes and to act as a technical consultant and advisor to internal and/or external customers on varied business systems and data management issues.

● 1+ year experience implementing PBS policies and initiatives related to data management and associated performance measures to ensure technical advice provided and decisions made are in line with performance and goals.

● Ability to gather, evaluate, and format data in connection with the compilation of statistical information and the preparation of recurring reports.

● 3+ years experience working with VBA, SQL with working knowledge of and training in PL/SQL, Access/Excel skills including pivot tables/macros, Google Apps

Scripts, Java Script

● 3+ years experience with data manipulation, management, and reporting.

● Excellent communication, analytical, and organization skills.

● Skill and experience in being goal oriented with the ability to apply a superior attention to details.

● Ability and experience utilizing technical research, analytical, and problem solving skills.

● Skill in applying principles, concepts, methods, efficiencies, and practices of data analysis and presentation.

● Skill with predictive analytics and statistical analysis.

● Knowledge of data libraries and documentation.

● Google Suite experience to include Google Data Studio / Tablo

● Smartsheet experience

Comparable to a GS-11

Step 1 Level

Administrative and Technical Support Services GSA Region 8

Labor Category Title: Contract Specialist I Attachment: J-05-15

Introduction: Incumbent performs professional and technical work involving preparing, reviewing, issuing and monitoring solicitation documents; reviewing and evaluating proposals; preparing, reviewing and issuing contract documents; performing administration of awarded contracts; and monitoring the performance of contracted parties. Work involves small to medium dollar contracts including delivery/task orders, construction , A&E and services.

Major Duties: Participates with project teams involved in the development of the statement of work or data requirements, determines the type of contract best suited to the requirement and prepares solicitations documents. Develops, prepares, and presents clauses and terms and conditions in bid or proposals related to the award of contracts.

Prepares solicitation, determines sources to be solicited, determines the responsiveness of proposals, and makes award recommendation to the Contracting Officer.

Accumulates, establishes, and maintains accurate and complete documents and records pertaining to small and medium size purchases.

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