47PB0017R0004_Tab_10_Moakley_CFM_Pre-Proposal_Pre-Proposal_Slides.pdf

U.S. General Services Administration

PRE-PROPOSAL CONFERENCE

SOLICATION GS-01-P-17-BW-D-0006

Commercial Facilities Management (CFM) Services

Contracting Officer: John Sarnoski

Contract Specialist: Stephanie Klein

April 12, 2018 8:00AM

Moakley Federal Courthouse

Boston, MA

Acquisition Team

• Anthony Pellegrino - Acquisition Management Branch Chief

• John Sarnoski – Contracting Officer

• Stephanie Klein – Contract Specialist

• Jim Kelliher – Supervisory Property Manager

• Marilyn Freeman – Property Manager

• Jose Torres - Property Manager

• Joel Dunbar – Facilities Management Specialist

• Kelly McQuillan - Assistant Circuit Executive for Space and Security

Moakley Courthouse

• Moakley Federal Courthouse was built in 1998

– Gross Area: 946,426 SF

– 10 Floors with 27 Court Rooms

– The building tenants are the United States Court for the First

Circuit, U.S. Attorney’s Office and the U.S. Marshal’s Service

– High Profile cases at the Moakley Courthouse keeps the courthouse highly visible to the public

– Heightened Security when accessing the courthouse

– Visitors: 200 – 500 daily

– Ice Farm cooling system

Section C. Statement of Work

• The award will result in a performance-based contract for services.

• Describes the work in terms of the required results rather than either “how” the work is to be accomplished or the number of hours to be provided.

• The SOW is a written expression of GSA’s expectations of service to be performed by the contractor.

• KPI’s

• The Key Performance Indicators (KPI) establishes the methodology the government will use to monitor and evaluate contractor performance.

Section B

• Description of Services (Section B)

• Recurring Services – Services performed monthly on a continual basis.

• Additional Services - Services that the Contractor will provide at an additional cost to the Government, to include all labor, supervision, supplies and materials specifically identified as being outside the provisions of the basic services and included in the offeror’s overall pricing. The CO or their designee will issue a separate delivery order before work may proceed.

Section C. Statement of Work

Required Basic Services

• Janitorial Services for the Basement (31,667SF)

• Landscaping

• Mechanical Maintenance & Repair Services

• Fire Protection & Life Safety Equipment &

Systems Maintenance

• Elevator Maintenance Services

• Public Realm Events

Section B. Description of Services

Section L, Price Proposal

• Signed 1449 with all amendments

• Offerors shall complete and return an original, signed Standard

Form (SF) 1449 (Solicitation/Contract/Order for Commercial Items) with its offer. Offerors shall price all contract line items. Failure to price all line items may be grounds for determining an offeror to be non-responsive to the solicitation.

• GSA Form 527 (Exhibit 31) Contractor’s Qualifications and Financial

Information may be used in lieu of submitting a certified financial statement.

Section L. Instructions to Offers

FAR 52.212-1 Instructions to Offerors – Commercial Items (JAN 2017)

The Offer shall include:

• Price Proposal

• Past Performance and Experience

• The Management Plan

• Socioeconomic Status

• Environmental Consideration Plan

Ensure a completed current copy of the representations and certifications at FAR 52.212-3 must be posted in SAM

Factor 1: Past Performance and Experience of the

Firm(s) Provide a minimum of three (3) formal Past Performance Evaluations completed through the Past Performance Information Retrieval System

(PPIRS) or a similar Government evaluation system within the past five

(5) years for projects that are similar in magnitude, scope and complexity to that identified in this solicitation.

If the above requirement cannot be completely satisfied through formalized evaluations, the Offeror is to indicate that in its proposal and is responsible to ensure that the attached Contractor Performance

Assessment Report (CPAR) form(s) is/are completed by references for whom the Offeror has performed substantially equivalent work to satisfy the minimum requirement. These forms are to be completed and submitted by the reference directly to GSA.

Amendment 0002

• CPARS form will be added to Amendment 0002, no substitution forms or questionnaires may be used.

Factor 2: Management Plan

Management Plan (25 pages)

For each contract provided in the above Evaluation Factor (“Past

Performance of the Firm(s)”), the Offeror shall explain the following in a detailed narrative:

• how the characteristics of each of the selected contracts above relate to the services required by this solicitation;

• how these contracts demonstrate the firm’s capability to successfully perform these services.

1. If the offeror is proposing a Contractor Team Arrangement in accordance with Federal Acquisition Regulation (FAR) Subpart

9.601(2), as a prime contractor with one or more subcontractors, it shall completely address both how the prime plans to manage the subcontractor(s) to ensure contract performance and how the prime will be able to continue uninterrupted performance in the event that the approved subcontract(s) are terminated by either party(s);

• Management Plan continued.

2. A staffing plan listing positions to be staffed by trade and scheduled hours. This plan should identify both on and off site representatives and outline their roles, responsibilities and levels of authority. Describe the methodology to be used to evaluate on-site staffing performance initially and on an on-going basis to include corrective action to assure compliance. Describe the staffing approach for handling additional service requests in conjunction with the daily maintenance schedule.

Include approach to cover unexpected workload fluctuations and absences such as sick leave, vacations and training. Provide an emergency response plan to demonstrate the firm’s ability to respond to unexpected events. Provide an organizational chart illustrating key personnel both on- and off-site.

3. A narrative describing how the requirements of FAR Clause 52.222-

17, Nondisplacement of Qualified Workers, will be met. The narrative shall also describe how the offeror will ensure that all employees working under the contract will meet the minimum standards of qualification for the positions worked, as required by the Statement of

Work;

• Management Plan continued.

4.Proposed daily, monthly, and periodic schedules for all tasks identified in the solicitation;

5.Resume(s) for any headquarter and site personnel designated to be employed in a bona fide executive, administrative, or professional capacity (i.e., not a “service employee”) on a full-time basis. Resumes shall include a description of the responsibilities, skills, abilities, experience and education of the individual. Include a list of professional licenses and certifications, along with formal training and other minimum qualifications, as required by the Statement of Work or all applicable positions;

6.A list of proposed subcontractors and the type of work they will be performing. Describe procedures for management of subcontractors as well as Quality Control measures to be applied to subcontracted work;

• Management Plan continued

7.Quality Control (QC) Plan Outline. The QC Plan outline shall describe the Offeror’s quality control system and should identify responsible officials, the level, methods and frequencies of inspections and the procedures to follow-up and verify correction of deficiencies;

8.The contractor is to provide an outline Preventative Maintenance

(PM) Plan, detailing proposed maintenance service frequencies for equipment to be maintained at the sites.

9.A Customer Service Plan to ensure that positive customer relations are maintained. The Customer Service Plan should describe channels of communications between the contractor, the GSA and the tenant agencies. The Customer Service Plan should include procedures for service call response and communications with customers as well as types and frequency of regular communications meetings.

• Management Plan continued

10. Describe the staffing approach for handling additional service requests in conjunction with the daily maintenance schedule. Include approach to cover unexpected workload fluctuations and absences such as sick leave, vacations and training. (Removed from

Management Plan)

11.A detailed, narrative description of the methodology you will use to comply with automated scheduling and record keeping requirements of the contract (SOW C.1.4.6 USE OF NCMMS). You should specifically address proposed hardware and software that will be employed. You should also discuss types of reports maintained; identify where the organizational responsibility for collecting data and generating reports lies; and how the Government will access the reports.

• Management Plan Continued

12. A Public Realm Plan that includes proposed cooperative activities with other institutions or entities including governmental, civic, educational, commercial, cultural and building tenants. Proposed resource sharing with other institutions you will be cooperating with.

Propose a plan which details the specific elements, and recommended activities necessary to accomplish management of the public realm program.

13. A Boat Dock Management Plan that describes proposed activities to utilize resources to implement the Public Buildings Cooperative Use

Act 1976.

14. A Draft Transition Plan detailing the major components and milestones of the Transition Plan. This plan should detail the labor categories and number of hours required to perform the Transition

Plan; detail how the plan is related to providing the services proposed for the Contract resulting from this Solicitation; and detail the process of transitioning the work from the incumbent contractor.

Management Plan Amendment 0002

• The following section is removed from Factor 2: Management Plan and added to Factor 1: Past Performance and Experience of the

Firms as follows:

FROM: Factor 2: For each contract provided in the above Evaluation

Factor (“Past Performance of the Firm(s)”), the Offeror shall explain the following in a detailed narrative:

a. how the characteristics of each of the selected contracts above relate to the services required by this solicitation;

b. how these contracts demonstrate the firm’s capability to successfully perform these services.

• Item number 10 under the management plan is being removed as the same information is requested in item 2

Factor 3: Socioeconomic Status

• The Offeror shall provide evidence to establish its standing as a

Small Business; HUBZone; Service-Disabled, Veteran-Owned Small

Business (SDVOSB); and/or Woman-Owned Small Business

(WOSB) under NAICS 561210.

Factor 4: Environmental Consideration Plan

• The Environmental Plan should describe the Offeror’s proposed plan to assist PBS in attaining GSA’s goal of achieving a Zero

Environmental Footprint. GSA’s Zero Environmental Footprint goals include ceasing to produce carbon emissions, use virgin materials or produce waste, thereby eliminating any negative environmental impact caused by the building and its occupants.

Amendment 0002

Statement at the end of Factor 4, Each Offeror must submit the following items in the order and format described below. These items make up the technical factors that will be evaluated for award.

This statement is being moved to the top section of the Technical

Proposal as follows:

5. TECHNICAL PROPOSAL

Evaluation of an Offeror’s Technical proposal is an assessment of how the proposal demonstrates:

(1) Offeror’s understanding of Government requirements;

(2) The overall quality of the proposed services; and,

(3) The likelihood of the prospective Offeror successfully providing the proposed level of service and performing the contract.

Each Offeror must submit the following items in the order and format described below. These items make up the technical factors that will be evaluated for award.

The Technical Proposal shall include the information requested below for the non-price factors:

1. Past Performance and Experience

2. Management Plan

3. Socioeconomic Status

4. Environmental Consideration Plan.”

Section M. Evaluation Factors for Award

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors, in addition to price, shall be used to evaluate offers:

Past Performance and Experience

Management Plan

Socioeconomic Status

Environmental Consideration Plan

• All evaluation factors other than price, when combined, are approximately equal to price. As technical proposals become more equal in merit, the total evaluated price becomes more important.

• Socioeconomic status is intended to only be used as a tiebreaker if two or more proposals are equally rated as the best value proposal.

In other words if there are two proposals that are rated equally overall for past performance, management plan and price, the

Government will award to the offeror that belongs to the most socioeconomic categories.

• Evaluation of the Price Proposal

• The Government will evaluate the Offeror’s Price Proposal for completeness and compliance with the instructions in Section L and price reasonableness.

• Do not include allowance for any contingency to cover increased costs for which adjustments are provided for under the price adjustment clause contained in the Terms and Conditions of the

Contract. Offerors are cautioned that any offer may be rejected as non-responsive if it is materially unbalanced as to the prices for the options and the initial contract period. An offer is unbalanced when it is based on prices which are significantly less than cost for some work and prices which are significantly overstated for other work.

Non-Price Proposal Evaluation

• Evaluation of an Offeror’s Proposal is an assessment of the

Proposal and the Offeror’s (1) understanding of Government requirements; (2) the quality of the proposed services; and, (3) the likelihood of the Offeror successfully performing the prospective Contract.

Questions?

• Please submit questions in writing to stephanie.klein@gsa.gov

• All questions must be received by COB April 16, 2018.

• Thank you for your interest in this solicitation.