4-SLCI27030 - Attachment 2 - Scope of Work.pdf

CONTRACT NO. ¥

CONTRACT NO. ¥

EXHIBIT “A”

SCOPE OF WORK

Virtual Reality Law Enforcement Training System

I. GENERAL

A. Contractor, if doing business under an assumed name, i.e. an association, partnership, corporation, or otherwise, shall be registered with the Utah State Division of Corporations and Commercial Code.

B. Contractor shall assume full responsibility for damage to City property caused by

Contractor's employees or equipment as determined by designated City personnel.

C. Contractor shall be solely responsible for the safety of Contractor's employees and others relative to Contractor's work, work procedures, material, equipment, transportation, signage, and related activities and equipment.

D. Contractor shall possess and keep in force all licenses and permits required to perform services under this Agreement.

E. No guarantee of the actual service requirement is implied or expressed by this

Agreement. Service requirements shall be determined by actual need.

II. RESPONSIBILITIES OF CONTRACTOR

The selected Contractor shall provide a complete, operational VR training solution, including all hardware, software (including upgrades), licensing, training content, implementation, configuration, instructor training, technical support, warranty, and other components necessary for successful operation.

The proposed solution shall support realistic, immersive law-enforcement training and provide instructors with the ability to conduct training, interactive testing and assessment, scenario-based exercises, detailed debriefing, and after-action review.

The system should support training in areas including:

1. De-escalation and communication techniques

2. Crisis intervention and behavioral-health encounters

3. Judgment and decision-making

4. Alternatives to use of force

5. Use-of-force decision-making

6. Tactical decision-making and threat assessment

7. Reality-based training

8. Officer safety and tactical problem-solving

9. Team-based response

10. Critical incident response

11. Firearms and less-lethal decision-making

12. Community interactions and calls for service

The solution should include realistic visual, audio, environmental, and behavioral cues and allow instructors to influence or modify scenarios based on trainee actions.

III. DELIVERABLES

Contractor shall provide City with the following:

A. The selected Contractor shall provide a complete, fully functional Virtual Reality (VR) law enforcement training system. At a minimum, the Contractor shall provide the following deliverables:

1. Complete VR Training System – All hardware, equipment, accessories, software (including upgrades), licenses, and other components necessary for a fully operational VR law enforcement training system.

2. Law Enforcement Training Content – Access to the proposed scenario and training content library, including scenarios addressing de-escalation, crisis intervention, behavioral-health encounters, communication, judgment and decision-making, alternatives to use of force, officer safety, and other law-enforcement encounters. Access to new scenarios as needed.

3. Interactive Scenario Capabilities – Functionality allowing instructors to manage and influence scenarios and trainee interactions, including scenario progression and outcomes based on trainee actions and decisions.

4. Assessment and After-Action Review – Tools for trainee assessment, instructor evaluation, performance review, scenario debriefing, and after-action review.

These capabilities align directly with the functionality identified in the approved grant.

5. Installation and Configuration – Delivery, installation, configuration, testing, and activation of all components necessary to place the system into operation.

6. Instructor and Administrator Training – Initial training for designated SLCPD personnel covering system operation, instructor controls, scenario management, trainee assessment, system administration, and basic troubleshooting.

7. Documentation – User manuals, administrator documentation, training materials, warranty information, and other documentation necessary for operation and maintenance of the system.

8. Warranty, Maintenance and Technical Support – Warranty coverage and ongoing technical support for the proposed system, including troubleshooting, software updates, maintenance, and repair/replacement procedures as specified in the Contractor's proposal.

9. Final System Acceptance – The Contractor shall demonstrate that the delivered system is fully operational and that the required hardware, software, training content, licenses, and functionality have been provided before final acceptance by the City.

B. The data used in compiling, and the results of, any tests, surveys or inspections, as well as all photographs, drawings, renderings, schedules, data processing output, computations, studies, audits, reports, models, and other items of like kind prepared by Contractor, its employees and consultants, shall be the property of City on which City shall own the copyright. Contractor may retain reproducible copies of all of the foregoing documents for information and reference and customary marketing and public relations. The originals of all of the foregoing documents shall be delivered to City upon completion of the work and before final payment is made. This provision may be enforced by an order of specific performance and is independent of any other provision of this Agreement.

V. DISCLOSURE OF CITY RECORDS

Because City shall own the documents generated by Contractor pursuant to this Agreement, Contractor shall not, without written approval by City, disclose publicly said records. Contractor understands that the information obtained in the performance of this Agreement is confidential and may be shared with employees of City or others only on a need to know basis.