QSP- Quality Surveillance program for Door inspection (002).pdf

Attachment (3): Quality Assurance Surveillance Plan (QASP)

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) is a Government-developed document used to determine if the Contractor's performance meets the performance standards contained in the contract at the contract level.

The QASP establishes procedures on how this assessment/inspection process will be conducted.

The Contractor is responsible for implementing and delivering performance that meets contract standards using its Quality Control Plan. The QASP provides the structure for the Government's surveillance of the Contractor's performance at the contract level to assure that it meets contract standards. It is the Government's responsibility to be objective, fair and consistent in evaluating

Contractor performance. The Government should recognize in the performance of the QASP that unforeseen or uncontrollable circumstances might occur that are outside the control of the

Contractor.

The QASP is not it intended to duplicate the Contractor's quality control plan. This QASP is a living document and will change at the Government’s discretion in accordance with changes in contract requirements and the Government’s determination of the effort required to ensure successful Contractor performance of the contract requirements. Flexibility in the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on

Contractor performance.

Bottom line, the Government’s performance of the QASP should ensure early identification and resolution of performance issues to minimize impact on mission performance.

1. AUTHORITY

Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition

Regulation, Inspection of Services clauses, which provide for inspection, acceptance and documentation of the service called for in the contract.

2. ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate QASP activities. They are not empowered to make any contractual commitments or any contract changes on the Government’s behalf.

1. Program/Project Manager (PM)

2. Contracting Officer’s Representative (COR)

3. Other Designee (direct supervisor (s) of contacted personnel)

Exhibit A. Performance Surveillance Matrix

Performance Objective

(Performance Related

Specification)

Performance Standard / Acceptable

Quality Level (AQL)

Surveillance Method

PRS #1: Contractor delivers annual inspection, testing, and preventive maintenance services on schedule.

Contractor completes the initial site survey/deficiency assessment within 8 weeks (starting no later than 30 days after award) and submits the deficiency report within 30 calendar days thereafter. Annual

PM/inspection schedule is provided after award and all scheduled inspections are completed within the contract year, with advance scheduling and daily notification to COR/Site Manager. AQL: 100% of scheduled PMs and initial survey milestones completed on time; no unapproved schedule deviations.

Tracking log of scheduled vs.

actual milestone/inspection dates; review of daily check-in communications; periodic and unscheduled direct observation of site visits.

RS #2: Contractor delivers a quality, code-compliant inspection and maintenance product.

Inspection reports for each door/assembly identify every applicable NFPA 80/NFPA

105 inspection point. Passed/repaired doors are labeled per PWS Sec. 10.3. Minor repairs/adjustments completed at time of inspection except where parts or >1 hour labor are required. AQL: 100% of inspection reports contain all required

NFPA 80 inspection points; ≤5% rework/re-inspection rate.

Sampling review of inspection reports/checklists against

NFPA 80 required points;

periodic and unscheduled inspection; direct observation of completed repairs and door labeling.

PRS #3: Contractor effectively manages and tracks unscheduled repairs and reporting.

Contractor complies with OSHA (29 CFR

1910), NFPA Life Safety Codes, and

VAPAHCS safety policy. Hot Work

Permits obtained in advance when required;

fire exits kept clear or ILSM notification completed before blocking.

Accidents/injuries reported immediately, with written report within 5 business days.

AQL: Zero uncorrected life-threatening safety violations; 100% Hot Work

Permit/ILSM compliance; 100% on-time injury reporting.

Periodic inspection (including unscheduled); direct observation (including random surveillance); COR review of all mishap/injury reports and safety inspection records.

PRS #4: Work is performed safely and impact to the environment is mitigated.

Contractor performs work in compliance with applicable Safety, Health and

Environmental regulations, Follows LOTO procedures safely and maintains LOTO record per OSHA standards.

Periodic Inspection (including unscheduled inspections), Direct Observation (including random surveillance). COR

Reviews all mishaps and injury reports. Inspection of

LOTO records.

PRS #5: Work is performed in accordance with applicable codes, standards, and manufacturer specifications.

Contractor performs work in compliance with NFPA 80, NFPA 101, NFPA 105, and other applicable codes/OEM guidelines.

Only OEM parts installed. Certified Fire +

Egress Door Assembly Inspector (CFDAI) personnel present for all field work/supervision. AQL: 100% of field technicians/supervisors hold current

CFDAI certification during site work; zero use of non-OEM parts without approval;

zero sustained code-compliance findings on re-inspection.

Periodic inspection (including unscheduled); direct observation (including random surveillance); verification of technician certifications;

review of parts used against approved OEM part numbers.