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This document provides a pre-solicitation notice for a Community Care Network Region 5 contract in Alaska. The Department of Veterans Affairs intends to issue a solicitation to establish and maintain a provider network to deliver medical, surgical, complementary and integrative services, durable medical equipment, pharmacy, and dental services throughout Alaska. The contractor will provide exemplary customer service, monitor and manage quality outcomes, use data and performance metrics to improve services, and process and pay claims. The contractor will serve as a third-party administrator responsible for managed healthcare services. The goal is to provide eligible Veterans care when and where needed through VA facilities and outside partners. The Government will issue a request for proposal for a single-award fixed price IDIQ contract with an incentive plan and potential base period of performance of nine months and seven one-year options. The anticipated solicitation posting date on beta.sam.gov is May 11, 2020 with offers due on or about June 1, 2020.

36C10G20R0014 CCN Region 5 Attachment 11 - Enrollment System Core (ESC) Interface Control Document.docx

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Text version

Enrollment System Core (ESC) Interface Control Document Version 1.16

Enrollment System Core to Community Care Network October 2019 Department of Veterans Affairs Office of Enterprise Development Management, Enrollment and Financial Systems (MEFS)

Feb 2010 Health Eligibility Case Management System 2 Enrollment System Redesign to VA/DOD Identity Repository (CDW) Interface Control Document October 2019 Enrollment System Core i Enrollment System Core to Community Care Network Interface Control Document Revision History

Date
Version
Description
Author
10/10/2019
1.16
Change data type for DOB in Eligibility file layout and add comment that field may be null.

Update Address: STATE, ZIP, ZIP4; Residential Address: R_STATE, R_ZIP, R_ZIP4 field lengths in Eligibility file layout Update Insurance Company Address: STATE, ZIP field lengths in OHI file layout Change data type for ZIP and ZIP4 fields Ruth Orem

6/21/2019
1.15
Updated Address: ST1, ST2, ST3, CITY, PFA; Residential Address: R_ST1, R_ST2, R_ST3, R_CITY, R_PFA; and EMAIL field lengths in Eligibility file layout

Updated Insurance Company Address: ST1, ST2, ST3, CITY field lengths in OHI file layout Updated signature block on Approvals page Ruth Orem

6/5/2019
1.14
Updated VCE code name ‘N’ to ‘State No Full-Service VA’ and VCE code name ‘H’ to ‘Hardship’ in Eligibility File layout
Ruth Orem
3/27/2019
1.13
Remove Primary Care Provider (PCP) fields from Eligibility file layout; updated Record Structure and Sample Record
Ruth Orem
3/15/2019
1.12
Updated Record Structure/Sample Record for Eligibility file to include EMAIL field; added file naming convention for Eligibility file
Ruth Orem
3/7/2019
1.11
Incorporated additional review comments; removed Distance-Eligible Information fields from Eligibility file; updated Record Structure and Sample Record for Eligibility file
Ruth Orem
3/6/2019
1.10
Incorporated review comments; additional modifications to Eligibility file for Enrollment Priority Group and Effective Date
Ruth Orem
2/28/2019
1.9
Reverted previous VCE Code changes; added Priority Group/Effective Date and new Mission Act VCE codes/format in Eligibility File Layout; updated Record Structure and Sample Record for Mission Act
Ruth Orem
2/7/2019
1.8
Updates to VCE Codes for Mission Act
Ruth Orem
12/11/2017
1.7
Updated to remove references to Veterans Choice Card
Ruth Orem
11/24/2017
1.6
Added Person Query (PRQ) from CCN to ES
Ruth Orem
9/22/2017
1.5
Updated OHI File sample records
Ruth Orem
9/7/2017
1.4
Added Insurance Company Phone and Insurance Company Fax to OHI file layout
Ruth Orem
8/25/2017
1.3
Updated CCN Eligibility file Primary Care Provider (PCP) fields; updated data types for DOB, DOD and NLE_ES_Date fields
Ruth Orem
8/22/2017
1.2
Updated CCN Eligibility file layout field lengths for PF_NO, PF_NAME, PERID
Ruth Orem
8/18/2017
1.1
Updated CCN Eligibility file layout to add residential address fields and removed “R” as an allowable value for ADDR_TYPE
Ruth Orem
8/16/2017
1.0
Initial Version
Jeffrey Ting

Table of Contents

1.Introduction1
1.1.Purpose1
1.2.Scope1
1.3.System Identification1
1.3.1.Enrollment System Core1
1.3.2.Community Care Network2
1.3.3.Data Access Services2
1.4.Operational Agreement2
2.Interface Definition4
2.1.System Overview5
2.2.Interface Overview5
2.3.Operations6
2.4.Data Transfer6
2.5.Transaction Types8
2.6.Data Exchanges8
2.7.Precedence and Criticality8
2.8.Communications Methods8
2.9.Performance Requirements8
2.10.Security8
3.Interface Requirements9
3.1.Eligibility File9
3.1.1.File Naming Convention9
3.1.2.File Layout9
Basic Record Structure12
3.2.Other Health Insurance (OHI)12
3.3.Person Query (PRQ)14
4.Interface Verification15
4.1.ES-DAS Interface15
4.2.DAS-CCN Interface15
4.3.ES-CCN15
5.Interface Control16
Appendix A:Data Elements17
Appendix B:Approvals18

Table of Figures

Figure 1: ESC-CCN interface4
Figure 2: Overall Context for Community Care Network information exchange6
Figure 3: ESC-CCN Interface System Architecture7

Table 1: Server Connectivity in Various Environments 8

October 2019 Enrollment System Core ii Enrollment System Core to Community Care Network Interface Control Document

1. Introduction One of the requirements of the Community Care Program is to improve support to Veterans through automated Community Care eligibility determinations and interfacing with Planning Systems Support Group (PSSG), Corporate Data Warehouse (CDW), VHA Support Service Center (VSSC) and Community Care Network (CCN). Enrollment System (ES) is identified as the system to request Geocoding/drive distance and Title 38/Care Request/Urgent Care information and to make the Community Care eligibility determinations based on that data. A new interface is to be established between ESC and the CCN to send Community Care eligibility information to the CCN and receive Other Health Insurance (OHI) information from the CCN for Veterans who are eligible to receive Community Care services

1.1. Purpose

The purpose of this document is to describe the system components that enable the daily send of data to Community Care Networks.

1.2. Scope

This Interface Control Document (ICD) specifies the interface between the Veterans Health Administration (VHA), ESC and the CCN. Upon formal approval for each participating system, this ICD shall be incorporated into the requirements baseline for each system. This document provides details on the functional, performance, operational and design requirements for the interface. It is intended for all parties requiring such information, including software developers, system designers, Infrastructure support staff and testers responsible for implementing the interface. The Department of Veterans Affairs (VA) Data Access Services (DAS) team will provide the interface between ES and the CCN.

1.3. System Identification

1.3.1. Enrollment System Core

System
Details

Identification number

Title
Enrollment System Core
Abbreviation
ESC
Version number
5
Release number
6
Point of Contact
Delwin Johnson
Vendor
Liberty IT Solutions

1.3.2. Community Care Network

System
Details

Identification number

Title
Community Care Network
Abbreviation
CCN

Version number

Release number
N/A
Point of Contact
TBD
Vendor
TBD

Data Access Services

System
Details

Identification number

Title
Data Access Services
Abbreviation
DAS
Version number
N/A
Release number
N/A
Point of Contact
Eniola Alabi
Vendor
VA

1.4. Operational Agreement

This ICD provides the specification for an interface between ESC and the CCN regarding enrollment and eligibility data and health insurance information for Veterans. The Project Manager for the DAS team is responsible for notifying the VHA ESC Points of Contact of any potential or planned changes to data feeds, once these changes are known, in order to minimize adverse impacts to VHA.

All VHA ESC users and developers are expected to protect Community Care data in accordance with the Privacy Act and Trade Secrets Act guidelines. The following considerations will be made when conducting interfacing operations with the CCN:

VHA ESC users and developers agrees not to misuse or disclose Personally Identifiable Information (PII) other than as permitted or required by this Agreement or as Required by Law.

VHA ESC users and developers agrees to use appropriate safeguards to prevent use or disclosure of the personal information other than as provided for by this Agreement.

VHA ESC users and developers agrees to mitigate, to the extent practicable, any harmful effect that is known to the Users of a misuse or disclosure of PII by any Business Partner in violation of the requirements of this Agreement.

VHA ESC users and developers agrees to report to the Integrated Ethics Program Officer (IPEO) any misuse or disclosure of the PII not provided for by this Agreement of which it becomes aware; thereby triggering the Austin Information Technology Center (AITC) to trigger their incident response procedures, which includes notifying all stakeholders.

VHA ESC users and developers agrees to ensure that any agent, including a subcontractor to whom it provides Protected Information received from the CCN, agrees to the same restrictions and conditions that apply through this Agreement to ESC with respect to such information.

Modifications to the ICD can be requested by both of the systems. Once agreed by the project managers of the respective teams, the document will be modified by the ESC project team and a copy will be sent to the CCN team for approval. The document will be placed under version control in the Rational Team Concert (RTC) ESC repository.

2. Interface Definition The interface between ESC and the CCN is a data sharing interface. ESC will construct a file of Veteran data and send that file to the CCN. ESC will send the Community Care eligibility data to the CCN on a daily basis including holidays. ESC will store the Community Care eligibility send information in ADR to be used by ES users to determine whether or not a Veteran’s information has been sent to the CCN.

ES Places, Retrieves and Processes CCN Files CCN Places, Retrieves and Processes ES Files

DAS

ADR

Figure 1: ESC-CCN interface 2.1.

System Overview The systems involved in the interface are ESC, DAS, and the CCN.

ESC is an automated system used by staff across VHA to work more efficiently and determine patient eligibility in a timelier manner. Messaging with the Department of Veterans Affairs Medical Center (VAMC) allows updates to the enterprise Enrollment System to be shared with the field staff. It is one component of the "system of systems" needed to implement the MyHealtheVet Registration, Eligibility and Enrollment (REE) environment.

Its two main functions are:

Expert System Based on information obtained from sites, Veterans Benefit Administration (VBA) and HEC staff determine and communicate verified medical benefits Eligibility and Enrollment (E&E) information for all Veterans and beneficiaries.

Work Flow (Case Management) For every exception where the expert system process cannot make a determination, "cases" are created for human intervention. HEC staff uses ESC to manage these "cases" to completion so that verified E&E can be determined.

Data Access Services: The VA’s DAS is a national group that provides interface services between VA internal applications and external entities. The DAS’s objective is to provide interface services to support teams with a need to interface with an entity external to VA. For details of the DAS service interface and interoperability, see DAS Data Routing Service ICD, currently version 1.6.8 January 2019.

Community Care Networks: The Community Care Networks provide outreach to Veterans related to the Community Care Program.

Interface Overview As explained in the introduction paragraph, this interface will be focused on ES sending Community Care information to the Community Care Network, and receiving Veterans Other Health Insurance (OHI) information from the Community Care Network.

Figure 2 explains the overall context for the information exchange between the various entities.

Figure 2: Overall Context for Community Care Network information exchangeES Community Care Network

ADR

DAS

Health Insurance Data

CC

Eligibility Data

ESC will create the daily files to be sent to the CCN.

2.2. Operations

As described in the earlier section, the interface is asynchronous and ESC will apply consistency checks and business rules to information returned from the interface.

2.3. Data Transfer

Frequency – One-time Record seeding. This is an initial load of copies of enrollment and eligibility data for all Veterans who are currently enrolled in the VA health system.

Frequency – Daily. Updates for any newly enrolled Veteran; updates demographic and contact information changes; updates for identity changes; updates to administrative community care eligibility.

Frequency – Daily. Receipt of Person Query (PRQ) as needed; Receipt of OHI Schedule – Daily, estimated at 5 AM CST, however it can vary. This includes holidays.

From the ESC Linux server, ESC will connect to the DAS server to place and receive files.

The diagram below shows the ESC-DAS-CCN system architecture. The table that follows the diagram lists the servers for each entity in each environment.

Figure 3: ESC-CCN Interface System Architecture

Environment
DAS Server Name
ESC Linux Server Name
ESC ADR

Name

Development
TBD
TBD
ADRDEV03
Staging
TBD
TBD
ADRA
Pre-prod
TBD
TBD
ADRY
Production
TBD
TBD
ADRP

Table 1: Server Connectivity in Various Environments

2.4. Transaction Types

Hypertext Transfer Protocol Secure (HTTPS).

2.5. Data Exchanges

Text file.

2.6. Precedence and Criticality

The data provider of the Veteran Community Care Eligibility (VCE) information is the ES team. The data consumer of the VCE data is the Community Care Network. The data provider of the Other Health Insurance (OHI) information is the Community Care Network. The data consumer of OHI is the ES team. This interface is exclusively developed for ESC Community Care Network initiative. The interface is developed for ESC version 5.6, with a target date for user Acceptance testing in April, 2019.

2.7. Communications Methods

HTTPS.

2.8. Performance Requirements

Not applicable.

2.9. Security

The interface will use secured connections between ESC servers and DAS servers, and CCN servers and DAS servers.

3. Interface Requirements Eligibility File File Naming Convention Eligibility file naming convention is CCN_<date>_<count>.txt Date format is YYYYMMDD Count is number of records in file Example: CCN_20190315_9531.txt File Layout File layout of the eligibility file that ESC will send to the CCN via DAS.

Data Record Field
Data Type
Max Length
Description/Comment

Basic Information

PERID
Number
20
Internal VA Identifier for Person ID. Required
ICN
Alphanumeric
29
Internal VA Patient Identifier; Integration Control Number. Required
EDIPI
Number
10
DoD Identifier also known as the Member ID. The Member ID is on Veteran Health Identification Card. May be null.
SSN
Alphanumeric
9
Social Security Number. Double quotes when missing
LN
Alpha
35
Last Name
FN
Alpha
25
First Name
MN
Alpha
25
Middle Name
DOB
Alphanumeric
8
Date of Birth. Format YYYYMMDD. May be imprecise (one or more components may be missing Ex: YYYYMM, YYYY). May be null.
DOD
Alphanumeric
8
Date of Death. Format YYYYMMDD. May be imprecise (one or more components may be missing. Ex: YYYYMM, YYYY). May be null.
Birth Sex
Alpha
1
"M" for male. "F" for female. NULL (no value) if missing.
SUF
Alphanumeric
10
Suffix
ADDR_TYPE
Alpha
1
Type of address. Allowable Values:

"P" - Permanent Mailing Address "T" - Temporary Mailing Address NULL if no address on file

BAI
Alpha
1
Bad Address Indicator (only available with Permanent Address). Allowable Values:

“U” - Undeliverable “H” - Homeless “N” - Address not found “O” - Other NULL (no value) if no BAI.

ST1
Alphanumeric
100
Street Address Line 1
ST2
Alphanumeric
100
Street Address Line 2
ST3
Alphanumeric
100
Street Address Line 3
CITY
Alphanumeric
60
City name
STATE
Alphanumeric
50
State code for US
ZIP
Alphanumeric
20
ZIP code for US. May have leading zeros or may be null.
ZIP4
Alphanumeric
10
Plus four codes for enhanced zip code location. May have leading zeros or may be null.
COUNTRY
Alpha
3
Country code for non-US
ADT
Number
14
Address date/time stamp when address was last updated by VA. Format is YYYYMMDDHHMMSS
PFA
Alphanumeric
50
Province for Foreign Address
PCF
Alphanumeric
20
Postal Code for Foreign Address
HPN
Alphanumeric
30
Home Phone Number
CPN
Alphanumeric
30
Cell Phone Number
ADDRESS_START
Alphanumeric
8
Address Start Date (only present with a Temporary Address). Format YYYYMMDD. May be imprecise (one or more components may be missing, Ex: YYYYMM, YYYY).
ADDRESS_END
Alphanumeric
8
Address End Date (only present with a Temporary Address). Format YYYYMMDD. May be imprecise (one or more components may be missing, Ex: YYYYMM, YYYY).
APN
Alphanumeric
20
Temporary Phone Number (only present with the Temporary Address)
EMAIL
Alphanumeric
128
Email Address
PF_NO
Alphanumeric
7
Preferred Facility Number
PF_NAME
Alphanumeric
80
Preferred Facility Name

Priority Group Information

PRI_GRP
Numeric
1
Veteran’s Current Enrollment Priority Group
ENR_EFF_DATE
Date
8
Enrollment Effective Date. May be null.

Format: YYYYMMDD

Eligibility Information

VCE
Alphanumeric
100
Veteran Community Care Eligibility. Required, at least one with effective date

· Combination of Eligibility Code and Effective Date - “|” delimited. Effective Date format is YYYYMMDD. Example: G|20190606.

· May have multiple VCE values separated by commas.

Allowable values:

“G|YYYYMMDD” – Grandfathered “H|YYYYMMDD” – Hardship “N|YYYYMMDD” – State No Full-Service VA “U|YYYYMMDD” – Urgent Care “B|YYYYMMDD” – Basic - qualifies for Community Care Program “X|YYYYMMDD” – No longer eligible

NLE_ES

Alpha
1
This is a flag that indicates Veteran is No Longer Enrolled in Enrollment System. Allowable values:

“Y” – Yes “N” – No Null (no value)

NLE_ES Date
Date
8
Format YYYYMMDD. May be null.

Residential Address

R_ST1
Alphanumeric
100
Street Address Line 1
R_ST2
Alphanumeric
100
Street Address Line 2
R_ST3
Alphanumeric
100
Street Address Line 3
R_CITY
Alphanumeric
60
City name
R_STATE
Alphanumeric
50
State code for US
R_ZIP
Alphanumeric
20
ZIP code for US. May have leading zeros or may be null.
R_ZIP4
Alphanumeric
10
Plus four codes for enhanced zip code location. May have leading zeros or may be null.
R_COUNTRY
Alpha
3
Country code for non-US
R_ADT
Number
14
Address date/time stamp when address was last updated by VA. Format is YYYYMMDDHHMMSS
R_PFA
Alphanumeric
50
Province for Foreign Address
R_PCF
Alphanumeric
20
Postal Code for Foreign Address

Basic Record Structure PERID^ICN^EDIPI^SSN^LN^FN^MN^DOB^DOD^GENDER^SUF^ADDR_TYPE^BAI^ST1^ST2^ST3^CITY^STATE^ZIP^ZIP4^COUNTRY^ADT^PFA^PCF^HPN^CPN^TSTART^TEND^APN^EMAIL^PF_NO^PF_NAME^PRI_GRP^ENR_EFF_DATE^VCE^NLE_ES^NLE_ES_DATE^R_ST1^R_ST2^R_ST3^R_CITY^R_STATE^R_ZIP^R_ZIP4^R_COUNTRY^R_ADT^R_PFA^R_PCF Sample Record 53009535^0000001006293853V438339000000^6876864947^123456789^LASTNAME^FIRSTNAME^MI^19500101^^F^^P^^123 Wonderful Rd^^^GAINESVILLE^ME^34742^^USA^20100322100300^^^4042216089^^^^^^402GA^Caribou VA Clinic^7^20171001^G|20190606,U|20190707^N^^123 Wonderful Rd^^^GAINESVILLE^ME^34742^^USA^20100322100300^^

ESC will send eligibility files to the CCN when a record has been seeded and whenever an eligibility has become activated or in response to a Person Query (PRQ) request from a CCN.

Other Health Insurance (OHI)

File layout of the Other Health Insurance (OHI) file that ESC will receive from the CCN

Data Record Field
Data Type
Max Length
Description/Comment

Basic Information

PERID
Number
11
Internal VA Identifier for Person ID
ICN
Alphanumeric
29
Internal VA Patient Identifier for Internal Control - Required
EDIPI
Number
10
Member Identifier on Veteran Health Identification Card. May be null.
FN
Alpha
25
First Name
MN
Alpha
25
Middle Name. May be null.
LN
Alpha
35
Last Name
SUF
Alphanumeric
10
Suffix. May be null.
DOB
Date
8
Date of Birth. Format YYYYMMDD. May be imprecise (one or more components may be missing, Ex: YYYYMM, YYYY).
SSN
Number
9
Social Security Number. Double quotes when missing

Insurance Company Information

INSURANCE_COMPANY_NAME
Alphanumeric
100
Insurance Company Name - Required
ST1
Alphanumeric
100
Insurance Company Street Address Line 1
ST2
Alphanumeric
100
Insurance Company Street Address Line 2
ST3
Alphanumeric
100
Insurance Company Street Address Line 3
CITY
Alphanumeric
60
Insurance Company City
STATE
Alphanumeric
50
Insurance Company State
ZIP
Alphanumeric
20
Insurance Company ZIP Code. May have leading zeros or may be null.
GROUP_NAME
Alphanumeric
100
Group Name
GROUP_NUMBER
Alphanumeric
30
Group Number
POLICY_NUMBER
Alphanumeric
30
Policy Number. Required
POLICY_HOLDER_NAME
Alphanumeric
100
Policy Holder Name. Required
POLICY_HOLDER_RLTN
Alphanumeric
20
Policy Holder Relation to Patient (Self, Spouse, Other). Required
POLICY_HOLDER_DOB
Alphanumeric
8
Policy Holder Date of Birth. Format YYYYMMDD. Required
POLICY_EFFECTIVE_DATE
Alphanumeric
8
Policy Effective Date. Format YYYYMMDD. May be imprecise (one or more components may be missing, Ex: YYYYMM, YYYY).
POLICY_EXPIRATION_DATE
Alphanumeric
8
Policy Expiration Date. Format YYYYMMDD. May be imprecise (one or more components may be missing, Ex: YYYYMM, YYYY). May be null.
INSURANCE_COMPANY_PHONE
Alphanumeric
12
Insurance Company Phone Number
INSURANCE_COMPANY_FAX
Alphanumeric
12
Insurance Company Fax Number

Sample Record

54321234567^000000123456780V12345000000^1234567890^BEASLEY^JAMES^LEE^JR^19500101^2345676543^AETNA^151 FARMINGTON AVE^^^HARTFORD^CT^06516^PREFERREDGROUP^A345987^PH2028442525^MARGARET BEASLEY^SPOUSE^19520615^20100301^20170731^860-273-0123^960-975-3110

ESC will receive OHI files from the CCN upon arrival of the file.

Person Query (PRQ) File layout of the Person Query file that ESC will receive from CCN.

Data Record Field
Data Type
Max Length
Description/Comment

Basic Information

ICN
Alphanumeric
29
Internal VA Identifier for Internal Control

Sample Record 0000001006293853V438339000000

4. Interface Verification Interface verification will be performed as described below.

ES-DAS Interface Sample data files will be created by the ESC development team for integration testing purposes. The ESC development team will place the files on the appropriate DAS server. This testing will verify integration between the ESC and the DAS servers (i.e., that files may be transferred correctly and securely).

DAS-CCN Interface Sample data files will be created by the ES development team for integration testing purposes. The ES development team will place the files on the appropriate DAS server. The CCN development team will perform a test where the team retrieves the files from the appropriate DAS server. This testing will verify integration between the CCN and the DAS server (i.e., that files may be transferred correctly and securely).

ES-CCN

Sample data files for CC Eligibility and OHI will be created by the ESC development team and placed on the appropriate DAS server for retrieval by the CCN for CC Eligibility, and for retrieval by ESC for OHI. The DAS will pass through the files. The CCN development team will analyze the data and format of both files, and execute appropriate business rules.

5. Interface Control N/A Data Elements See the Interface Requirements section in this document for details.

Approvals

____________________________________
_______________________________

Tyrone Brown Project Manager, Enrollment System Community Care Enterprise Health Benefits Determination (EHBD)

TBD

October 2019 Enrollment System Core 18 Enrollment System Core to Community Care Network Interface Control Document October 2019 Enrollment System Core 17 Enrollment System Core to Community Care Network Interface Control Document image3.png image4.png

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