24-04_Oct_7_24_solicitation_doc.pdf

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Attached to
Managed Services Network Operations Center
Solicitation number
24-04
Issued by
New London County, Connecticut

About this file

This document is a Request for Proposal (RFP) issued by Norwich Public Utilities (NPU) in the City of Norwich, Connecticut for a Managed Services Network Operations Center contract. NPU is seeking proposals from qualified vendors to provide remote monitoring and management of a Network Operations Center (NOC) with standard, not custom, services. The vendor and staff must be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. The contract term is not specified. The RFP was posted on July 28, 2023 and proposals are due by August 18, 2023 at 2:00 PM EDT.

The RFP does not specify pricing terms, set asides, incumbents, funding sources, or other financial details. It indicates the requirement is for standard services, implying no customization, and that the selected vendor must be able to seamlessly implement and operate the remote monitoring and management functions for the duration of the agreement.

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Text version

Solicitation Number: 24-04

Managed Services Network Operations Center

Request for Proposal (RFP)

Norwich, City of

July 28, 2023 - August 18, 2023

Page:2

General Header Information

This bid has no questions defined.

24-04

No. 24-04 Title: Managed Services Network Operations Center Start Date: July 28, 2023 at 4:00:00 PM EDT End Date: August 18, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: Norwich Public Utilities (“NPU”) is soliciting proposals from qualified vendors to provide a managed services contract for remote monitoring and management of a Network Operations Center (NOC). Our requirement is for standard (not custom) services, and as such, it is expected that the vendor and their staff will be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. All remote monitoring and management functions can be seamlessly implemented and operated for the length of the agreement.

Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Contact Details: If you have any questions, please contact:

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Selected Categories:

Page:3

Documents:

24-04 Managed Services Network Opertions Center RFP Advertisement.pdf

Page:4

Item Specifications Solicitation has been designated as having no line items.

Page:5

File details come from the government source that posted it. Updated .