24-04_Dec_9_24_solicitation_doc.pdf

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Attached to
Managed Services Network Operations Center
Solicitation number
24-04
Issued by
New London County, Connecticut

About this file

This is a Request for Proposal (RFP) document from Norwich Public Utilities (NPU) in Norwich, Connecticut, seeking qualified vendors to provide managed services for remote monitoring and management of a Network Operations Center (NOC). The RFP (Solicitation Number 24-04) was issued on July 28, 2023, with proposals due by August 18, 2023 at 2:00:00 PM EDT. The scope requires standard (not custom) services with vendors expected to fully support NPU immediately after contract award with minimal disruption to operations. The vendor must be able to seamlessly implement and operate all remote monitoring and management functions for the duration of the agreement.

The RFP specifies Free On Board Destination delivery terms with vendor-specified payment terms. The solicitation is open to all vendors, though no estimated total value is provided. The primary contact for the RFP is Robert Castronova, located at 100 Broadway Room 105, Norwich CT, 06360, reachable at 860-823-3770 or rcastronova@cityofnorwich.org. The solicitation has been designated as having no line items, and no vendor Q&A dates are specified in the document.

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Text version

Solicitation Number: 24-04

Managed Services Network Operations Center

Request for Proposal (RFP)

Norwich, City of

July 28, 2023 - August 18, 2023

Page:2

General Header Information

This bid has no questions defined.

24-04

No. 24-04 Title: Managed Services Network Operations Center Start Date: July 28, 2023 at 4:00:00 PM EDT End Date: August 18, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: Norwich Public Utilities (“NPU”) is soliciting proposals from qualified vendors to provide a managed services contract for remote monitoring and management of a Network Operations Center (NOC). Our requirement is for standard (not custom) services, and as such, it is expected that the vendor and their staff will be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. All remote monitoring and management functions can be seamlessly implemented and operated for the length of the agreement.

Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Contact Details: If you have any questions, please contact:

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Selected Categories:

Page:3

Documents:

24-04 Managed Services Network Opertions Center RFP Advertisement.pdf

Page:4

Item Specifications Solicitation has been designated as having no line items.

Page:5

File details come from the government source that posted it. Updated .