24-04_Mar_17_25_solicitation_doc.pdf
PDF 15 KB Posted
- Attached to
- Managed Services Network Operations Center
- Solicitation number
- 24-04
- Issued by
- New London County, Connecticut
About this file
This is a Request for Proposal (RFP) issued by Norwich Public Utilities (NPU) in Norwich, Connecticut, soliciting proposals for a managed services contract for a Network Operations Center (NOC). The solicitation, numbered 24-04, is open to all vendors and will be active from July 28, 2023, at 4:00 PM EDT to August 18, 2023, at 2:00 PM EDT. NPU is seeking a standard service provider to perform remote monitoring and management of their network operations, with the expectation that the selected vendor can immediately support NPU after contract award with minimal operational disruption. The proposal requires seamless implementation and operation of all remote monitoring and management functions for the duration of the agreement.
The RFP specifies delivery terms as Free On Board Destination, with payment terms to be vendor-specified. No estimated total value is provided in the document, and there are no defined line items or specific categories for the solicitation. The primary point of contact for this RFP is Robert Castronova, who can be reached at 860-823-3770 or rcastronova@cityofnorwich.org, located at 100 Broadway Room 105, Norwich, CT 06360. The document does not include details about funding sources, set-asides, or incumbent vendors, focusing instead on the core requirement of obtaining a managed services provider for network operations.
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Text version
Solicitation Number: 24-04
Managed Services Network Operations Center
Request for Proposal (RFP)
Norwich, City of
July 28, 2023 - August 18, 2023
Page:2
General Header Information
This bid has no questions defined.
24-04
No. 24-04 Title: Managed Services Network Operations Center Start Date: July 28, 2023 at 4:00:00 PM EDT End Date: August 18, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description: Norwich Public Utilities (“NPU”) is soliciting proposals from qualified vendors to provide a managed services contract for remote monitoring and management of a Network Operations Center (NOC). Our requirement is for standard (not custom) services, and as such, it is expected that the vendor and their staff will be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. All remote monitoring and management functions can be seamlessly implemented and operated for the length of the agreement.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of
Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:
rcastronova@cityofnorwich.org
Contact Details: If you have any questions, please contact:
Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:
rcastronova@cityofnorwich.org
Selected Categories:
Page:3
Documents:
24-04 Managed Services Network Opertions Center RFP Advertisement.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
File details come from the government source that posted it. Updated .