24-04_Jun_30_25_solicitation_doc.pdf
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- Attached to
- Managed Services Network Operations Center
- Solicitation number
- 24-04
- Issued by
- New London County, Connecticut
About this file
This document is a Request for Proposal (RFP) issued by Norwich Public Utilities (NPU) for Solicitation Number 24-04, seeking managed services for a Network Operations Center (NOC). The RFP was released on July 28, 2023, with proposals due by August 18, 2023, at 2:00 PM EDT. NPU is soliciting proposals from qualified vendors to provide remote monitoring and management services, with a specific requirement for standard, non-custom services. The expectation is that the selected vendor will be able to fully support NPU immediately after contract award, with minimal disruption to day-to-day operations, and seamlessly implement and operate all remote monitoring and management functions throughout the agreement's duration.
The solicitation is open to all vendors, with delivery terms specified as Free On Board Destination and payment terms to be vendor-specified. No specific estimated total value is provided, and the RFP has been designated as having no line items. The primary contact for this solicitation is Robert Castronova, who can be reached at 860-823-3770 or rcastronova@cityofnorwich.org. The document does not include details about set-asides, disadvantaged enterprise requirements, or restrictions on vendor participation, suggesting an open competitive procurement process. No information is provided about incumbent vendors, existing infrastructure, contract duration, renewal options, or specific evaluation criteria beyond the need for standard NOC management services.
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Text version
Solicitation Number: 24-04
Managed Services Network Operations Center
Request for Proposal (RFP)
Norwich, City of
July 28, 2023 - August 18, 2023
Page:2
General Header Information
This bid has no questions defined.
24-04
No. 24-04 Title: Managed Services Network Operations Center Start Date: July 28, 2023 at 4:00:00 PM EDT End Date: August 18, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description: Norwich Public Utilities (“NPU”) is soliciting proposals from qualified vendors to provide a managed services contract for remote monitoring and management of a Network Operations Center (NOC). Our requirement is for standard (not custom) services, and as such, it is expected that the vendor and their staff will be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. All remote monitoring and management functions can be seamlessly implemented and operated for the length of the agreement.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of
Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:
rcastronova@cityofnorwich.org
Contact Details: If you have any questions, please contact:
Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:
rcastronova@cityofnorwich.org
Selected Categories:
Page:3
Documents:
24-04 Managed Services Network Opertions Center RFP Advertisement.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
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