24-04_Dec_30_24_solicitation_doc.pdf

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Attached to
Managed Services Network Operations Center
Solicitation number
24-04
Issued by
New London County, Connecticut

About this file

This is a Request for Proposal (RFP) document from Norwich Public Utilities (NPU) in Norwich, Connecticut seeking proposals for managed services related to remote monitoring and management of a Network Operations Center (NOC). The RFP (Solicitation Number 24-04) was issued on July 28, 2023, with responses due by August 18, 2023 at 2:00 PM EDT. NPU is requesting standard (not custom) services, with the expectation that the selected vendor will be able to fully support NPU immediately after contract award with minimal operational disruption. The vendor must be capable of seamlessly implementing and operating all remote monitoring and management functions throughout the agreement term.

The RFP specifies Free On Board Destination delivery terms with vendor-specified payment terms. The solicitation is open to all vendors, though no estimated total value is provided. The contact for questions and submissions is Robert Castronova at Norwich City offices. While no specific line items are defined in the solicitation, interested vendors can obtain the full RFP advertisement document referenced in the file for additional details.

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Text version

Solicitation Number: 24-04

Managed Services Network Operations Center

Request for Proposal (RFP)

Norwich, City of

July 28, 2023 - August 18, 2023

Page:2

General Header Information

This bid has no questions defined.

24-04

No. 24-04 Title: Managed Services Network Operations Center Start Date: July 28, 2023 at 4:00:00 PM EDT End Date: August 18, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: Norwich Public Utilities (“NPU”) is soliciting proposals from qualified vendors to provide a managed services contract for remote monitoring and management of a Network Operations Center (NOC). Our requirement is for standard (not custom) services, and as such, it is expected that the vendor and their staff will be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. All remote monitoring and management functions can be seamlessly implemented and operated for the length of the agreement.

Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Contact Details: If you have any questions, please contact:

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Selected Categories:

Page:3

Documents:

24-04 Managed Services Network Opertions Center RFP Advertisement.pdf

Page:4

Item Specifications Solicitation has been designated as having no line items.

Page:5

File details come from the government source that posted it. Updated .