24-04_Mar_24_25_solicitation_doc.pdf

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Attached to
Managed Services Network Operations Center
Solicitation number
24-04
Issued by
New London County, Connecticut

About this file

This document is a Request for Proposal (RFP) issued by Norwich Public Utilities (NPU) for Solicitation Number 24-04, seeking managed services for a Network Operations Center (NOC) located in Norwich, Connecticut. The solicitation was released on July 28, 2023, with proposals due by August 18, 2023, at 2:00 PM EDT, and is open to all vendors. NPU requires standard, non-custom services for remote monitoring and management of their NOC, with the expectation that the selected vendor can immediately support operations with minimal disruption and seamlessly implement all required functions throughout the contract period.

The RFP provides limited financial details, specifying delivery terms as Free On Board Destination and payment terms to be vendor-specified. No specific contract value, set-asides, or disadvantaged enterprise requirements are mentioned. The solicitation has been designated as having no line items, suggesting a comprehensive service contract. The primary contact is Robert Castronova, who can be reached at 860-823-3770 or rcastronova@cityofnorwich.org. The document emphasizes the need for rapid deployment, operational continuity, and seamless integration of NOC services, without providing additional context about existing infrastructure or potential contract duration.

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Text version

Solicitation Number: 24-04

Managed Services Network Operations Center

Request for Proposal (RFP)

Norwich, City of

July 28, 2023 - August 18, 2023

Page:2

General Header Information

This bid has no questions defined.

24-04

No. 24-04 Title: Managed Services Network Operations Center Start Date: July 28, 2023 at 4:00:00 PM EDT End Date: August 18, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date:

Vendor Q&A End Date:

Estimated Total Value:

Who can respond to this bid? : All Vendors Description: Norwich Public Utilities (“NPU”) is soliciting proposals from qualified vendors to provide a managed services contract for remote monitoring and management of a Network Operations Center (NOC). Our requirement is for standard (not custom) services, and as such, it is expected that the vendor and their staff will be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. All remote monitoring and management functions can be seamlessly implemented and operated for the length of the agreement.

Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Contact Details: If you have any questions, please contact:

Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:

rcastronova@cityofnorwich.org

Selected Categories:

Page:3

Documents:

24-04 Managed Services Network Opertions Center RFP Advertisement.pdf

Page:4

Item Specifications Solicitation has been designated as having no line items.

Page:5

File details come from the government source that posted it. Updated .