24-04_Jan_20_25_solicitation_doc.pdf
PDF 15 KB Posted
- Attached to
- Managed Services Network Operations Center
- Solicitation number
- 24-04
- Issued by
- New London County, Connecticut
About this file
This is a Request for Proposal (RFP) issued by Norwich Public Utilities (NPU) in Norwich, Connecticut for a managed services contract to provide remote monitoring and management of a Network Operations Center (NOC). The RFP number is 24-04 and responses are due by August 18, 2023 at 2:00 PM EDT, with the solicitation having opened on July 28, 2023 at 4:00 PM EDT. NPU is seeking standard (not custom) services, requiring vendors and their staff to be ready for immediate full support after contract award with minimal operational disruption. The scope includes seamless implementation and operation of remote monitoring and management functions for the duration of the agreement.
The RFP specifies Free On Board Destination delivery terms with vendor-specified payment terms. The solicitation is open to all vendors and has been designated as having no line items. Robert Castronova serves as the contact person for questions and submissions, located at 100 Broadway Room 105, Norwich CT, 06360. No estimated total value is provided in the documentation.
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Text version
Solicitation Number: 24-04
Managed Services Network Operations Center
Request for Proposal (RFP)
Norwich, City of
July 28, 2023 - August 18, 2023
Page:2
General Header Information
This bid has no questions defined.
24-04
No. 24-04 Title: Managed Services Network Operations Center Start Date: July 28, 2023 at 4:00:00 PM EDT End Date: August 18, 2023 at 2:00:00 PM EDT Vendor Q&A Start Date:
Vendor Q&A End Date:
Estimated Total Value:
Who can respond to this bid? : All Vendors Description: Norwich Public Utilities (“NPU”) is soliciting proposals from qualified vendors to provide a managed services contract for remote monitoring and management of a Network Operations Center (NOC). Our requirement is for standard (not custom) services, and as such, it is expected that the vendor and their staff will be ready to fully support NPU immediately after contract award with minimal disruption to day-to-day operations. All remote monitoring and management functions can be seamlessly implemented and operated for the length of the agreement.
Delivery Terms: Free On Board Destination Payment Terms: Vendor Specified Contact Information: Norwich, City of
Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:
rcastronova@cityofnorwich.org
Contact Details: If you have any questions, please contact:
Robert Castronova 100 Broadway Room 105 Norwich CT, 06360 United States Tel: 860-823-3770 Fax:
rcastronova@cityofnorwich.org
Selected Categories:
Page:3
Documents:
24-04 Managed Services Network Opertions Center RFP Advertisement.pdf
Page:4
Item Specifications Solicitation has been designated as having no line items.
Page:5
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