11-01 - RFQ 25-18981-YB.docx

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Attached to
SCADA Maintenance Services for Water Operations
Solicitation number
RFQ 25-18981-YB
Issued by
Henderson County, Texas

About this file

This document is a Request for Qualifications (RFQ) 25-18981-YB issued by the City of Lubbock Water Utilities Division in Texas for SCADA Maintenance Services for Water Operations. The RFQ seeks a qualified SCADA integrator to provide high technology software maintenance and support services, including inspection of SCADA equipment, software upgrades, programming modifications, system configuration, training, and technical assistance. Responses are due by August 05, 2025, at 3:00 p.m. through the Bonfire electronic submission platform. The city will use a two-step selection process, potentially short-listing up to five firms based on initial qualifications, with the final selection subject to City Council approval.

The services will be performed on a time and materials basis, with planned and emergency service protocols defined in the document. Planned services require the engineer to respond within 4 hours and commence work within 10 business days, while emergency services mandate potential onsite assistance within 24 hours. Travel expenses will be billed at standard GSA mileage rates, and monthly invoices will be submitted based on actual work performed. The contract includes specific provisions about software ownership, network access, and responsibilities, with funding subject to annual appropriation by the City Council. The solicitation emphasizes that continual work is not guaranteed, and work requests will be made on an "as-needed" basis.

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REQUEST FOR QUALIFICATIONS

RFQ 25-18981-YB

SCADA Maintenance Services for Water Operations

City of Lubbock, TX

RFQ 25-18981-YB

SCADA Maintenance Services for Water Operations

1. BACKGROUND

The City of Lubbock Water Utilities Division (hereafter referred to as “the City”) is issuing a Request for Qualifications for high technology SCADA (Supervisory Control and Data Acquisition System) integrations, engineering, and programming services. The City utilizes, but is not limited to, Aveva (formerly known as Wonderware) SCADA software, Historian, InTouch, and Archestra.

The SCADA Integrator, (hereafter referred to as “Engineer”), will provide maintenance and programming support services as needed and as directed by the CITY. The work will be performed on a Time and Materials basis. For each assignment directed by the CITY, ENGINEER will provide an estimate to complete and will await written authorization from the CITY, prior to commencing the work for that assignment. In all cases, costs to perform the services assigned by the CITY shall not exceed the estimate provided by the ENGINEER for the respective assignment.

1. PROJECT SCOPE OF WORK

ENGINEER will provide SCADA software maintenance and support services as requested, as directed and as defined by the CITY. Services are anticipated to include, but not be limited to: providing inspection of SCADA equipment; consultation service regarding software upgrades; performance of said upgrades; programming and configuration modifications to the SCADA system software; SCADA related training to CITY's personnel; assistance with documenting existing programs; control system design assistance and other technical assistance related to the SCADA systems and control devices within the CITY's facilities. The ENGINEER may be required to perform programming and diagnostics for field installed programmable logic controllers (PLC’s). The ENGINEER will be working in and around water and wastewater facilities.

The services shall be performed on either a planned or emergency basis. Planned services are defined as services that are scheduled in advance with an agreement between CITY and ENGINEER on a reasonable start date for services. Emergency services are defined as services that are required without any advance notice and which require immediate response by the ENGINEER. The following protocol shall be used for providing and defining services in connection with this agreement as follows:

Planned Services:

During normal business hours, the CITY shall contact ENGINEER to request support services. Should ENGINEER not be available at the time of the initial call, ENGINEER agrees to respond to the initial request for service by contacting the CITY's point of contact within 4 hours of the initial call. Actual services shall be performed at a time that is agreeable to both parties. In all cases, ENGINEER shall avail themselves to commence performance of services within 10 business days of the date of the initial call from the CITY.

For each request for planned services, ENGINEER shall provide a preliminary cost estimate to complete the work. Work will not commence until authorized by the CITY. Continual work is not guaranteed or expected throughout the year. There will be gaps in work requests by the City representative. Work requests will be made on an “as needed” basis.

Emergency Services:

During non-business hours or when CITY requires assistance immediately, CITY shall contact ENGINEER to request assistance. Emergency requests may be required during weekends or City holidays. At the time of the initial call, CITY shall indicate to ENGINEER the urgency of the problem, and will email a description of the problem with details of any efforts that have already been made to resolve the problem. ENGINEER will attempt to diagnose the problem via telephone or by connecting via remote access to the SCADA system, if available. If ENGINEER is unable to diagnose and repair the problem remotely, ENGINEER will, at CITY's option, travel to the site within 24 hours of the initial call to provide onsite assistance.

Travel Expenses All travel expenses in support of the work provided on a time and materials basis shall be billed at cost. Standard GSA mileage rates will be used for travel to and from the CITY’s facilities.

Software Property All software purchased for use by the City for the SCADA systems or other control systems, including upgrades are the property of the City. Engineer shall not utilize the software, programming, or knowledge of City systems for use on any other contracts or clients. ENGINEER may be required to facilitate purchase of SCADA software licensing agreements and/or software updates.

Responsibilities CITY will provide access to CITY’s vendor support network including access numbers, contact numbers, and related vendor support agreement contract information.

Access to the City’s network shall only be approved at the sole discretion of the City’s Information Technology (IT) department’s authorized representative.

CITY will provide a listing of contacts to coordinate and assign the work to be performed.

CITY shall assume responsibility for impact to any existing warranties for equipment on which CITY directs the performance of services for this contract.

CITY will provide at no additional costs to ENGINEER, copies of all pertinent documentation related to the existing control system.

The CITY’s point of contact assigned to this project will coordinate with appropriate individuals for review of the work provided.

ENGINEER shall invoice the CITY for each task performed based on the billing rates. Invoices will be provided on a monthly basis for work performed during the previous month. Expenses incurred shall be included on all invoices at actual costs.

C. SELECTION AND AWARD PROCESS

The City of Lubbock uses a two-step process for the final selection of a qualified consultant.

Step 1 consists of a Qualifications package submitted by firms interested in being considered. The City may select up to five (5) short-listed firms based on an evaluation of the written materials submitted. Short-listed firms may be asked to submit additional information.

Step 2 consists of the selection of one finalist from with the short-listed firms. The City reserves the rights to expand the selection process to include interviews if deemed necessary. The City initiates negotiations with the selected consultant to develop a scope of work. If negotiations are unsuccessful, the City enters into the process with the next highest ranked short-listed firm. The contract is subject to approval by the City Council.

Professional services are procured in accordance with Chapter 2254 of the Government Code, Facilities Envelope Consulting Services 10, Subchapter A, and Professional Services. Selection of the most highly qualified respondent is made based on demonstrated competence and qualifications as determined by the City of Lubbock based on information provided in response to the RFQ.

NO INDIVIDUAL OF ANY CITY DEPARTMENT HAS THE AUTHORITY TO LEGALLY AND/OR FINANCIALLY COMMIT THE CITY TO ANY CONTRACT, AGREEMENT OR PURCHASE ORDER FOR GOODS OR SERVICES, UNLESS SPECIFICALLY SANCTIONED BY THE REQUIREMENTS OF THE REQUEST FOR QUALIFICATIONS.

D. ELECTRONIC SUBMISSION PROCESS, DUE DATE, AND REQUIRED DOCUMENTS

Responses must be submitted not later than August 05, 2025, @ 3:00 p.m. though https://ci-lubbock-tx.bonfirehub.com. Allow time to upload.

E. CONTENTS OF STATEMENT OF QUALIFICATIONS ARE AS FOLLOWS AND MUST BE SUBMITTED AS REQUESTED

· A Letter of Interest addressed to the Honorable Mayor and City Council summarizing the Consultant’s understanding of the project and a brief description of the Consultant’s strengths to perform the work successfully.

· Cover sheet

· Table of Contents

· Statement of Qualifications Form

· Response to the Selection Submittals & Description of the Selection Criteria NOTE: The response should not exceed the maximum of 35 pages. Requested forms and the statement of qualifications form are not included in this maximum.

Include any information deemed pertinent that has not been included elsewhere in the response under : Appendix Page Limit: 10

F. SELECTION PROCESS

A Screening Committee reviews submittals and determines which qualified candidates are invited to present their qualifications further at an interview with the Screening Committee.

G. RIGHT OF CITY TO CANCEL REQUEST FOR QUALIFICATIONS, TO ELECT NOT TO AWARD, TO REJECT SUBMITTALS, AND TO WAIVE INFORMALITIES OR IRREGULARITIES The City expressly reserves the right to cancel the RFQ at any time, to elect not to award contracts cited in the RFQ, to reject any or all submittals, to waive any informality or irregularity in any submittal received, and to be the sole judge of the merits of the respective submittals received.

H. EQUAL OPPORTUNITY IN CITY BUSINESS CONTRACTING

Race, religion, sex, color, ethnicity, and national origin are not used as criteria in the City’s business contracting practices. Every effort is made to ensure that all persons regardless of race, religion, sex, color, ethnicity and national origin have equal access to contracts and other business opportunities with the City.

I. INQUIRIES AND INTERPRETATIONS

Responses to inquiries that directly affect an interpretation or change to the RFQ are issued in writing by the Purchasing and Contract Management Office as an addendum to the RFQ and posted on www. https://ci-lubbock-tx.bonfirehub.com. All such addenda issued by the Purchasing and Contract Management Office before the time that Qualification packages are received shall be considered part of the RFQ. Only those inquiries the Purchasing and Contract Management Office replies to by addenda and posts on https://ci-lubbock-tx.bonfirehub.com. shall be binding. Oral and other interpretations or clarifications are without legal effect

J. THE CITY RIGHT TO AUDIT

At any time during the term of the contract, or thereafter, the City, or a duly authorized audit representative of the City, at its expense and at reasonable times, reserves the right to audit Contractor's records and books relevant to all services provided to the City under the Contract. In the event such an audit by the City reveals any errors or overpayments by the City, Contractor shall refund the City the full amount of such overpayments within thirty (30) days of such audit findings, or the City, at its option, reserves the right to deduct such amounts owing the City from any payments due Contractor.

K. NONAPPROPRIATION

All funds for payment by the City under this Agreement are subject to the availability of an annual appropriation for this purpose by the City. In the event of non-appropriation of funds by the City Council of the City of Lubbock for the services provided under the Agreement, the City will terminate the Agreement, without termination charge or other liability, on the last day of the then-current fiscal year or when the appropriation made for the then-current year for the services covered by this Agreement is spent, whichever event occurs first (the “Non-Appropriation Date”). If at any time funds are not appropriated for the continuance of this Agreement, cancellation shall be accepted by the Engineer on thirty (30) days prior written notice, but failure to give such notice shall be of no effect and the City shall not be obligated under this Agreement beyond the Non-Appropriation Date.

L. NON-ARBITRATION

The City reserves the right to exercise any right or remedy available to it by law, contract, equity, or otherwise, including without limitation, the right to seek any and all forms of relief in a court of competent jurisdiction. Further, the City shall not be subject to any arbitration process prior to exercising its unrestricted right to seek judicial remedy. The remedies set forth herein are cumulative and not exclusive, and may be exercised concurrently. To the extent of any conflict between this provision and another provision in, or related to, this document, this provision shall control.

M. ASSIGNING OR SUBLETTING THE CONTRACT

The contractor shall not assign or sublet the contract, or any portion of the contract, without written consent from the Director of Purchasing and Contract Management. Should consent be given, the Contractor shall insure the Subcontractor or shall provide proof of insurance from the Subcontractor that complies with all contract Insurance requirements document, this provision shall control.

N. DISCLOSURE OF INTERESTED PARTIES

House Bill 1295, adopted by the 84th Legislature, created §2252.908, Texas Government Code. Section 2252.908 requires a business entity entering into certain contracts with a governmental entity or state agency to file with the governmental entity or state agency a disclosure of interested parties at the time the business entity submits the signed contract to the governmental entity or state agency. Section 2252.908 requires the disclosure form to be signed by the authorized agent of the contracting business entity, acknowledging that the disclosure is made under oath and under penalty of perjury. Section 2252.908 applies only to a contract that requires an action or vote by the governing body of the governmental entity or state agency before the contract may be signed or has a value of at least $1 million. Instructions for completing Form 1295 are available at: https://ci.lubbock.tx.us/departments/purchasing/vendor-information

A contract described by Subsection (b) of Government Code Section 2252.908 entered into by a governmental entity or state agency is voidable for failure to provide the disclosure of interested parties required by this section only if: (1) the governmental entity or state agency submits to the business entity written notice of the business entity ’s failure to provide the required disclosure; and (2) the business entity fails to submit to the governmental entity or state agency the required disclosure on or before the 10th business day after the date the business entity receives the written notice under Subdivision (1).

O. TEXAS GOVERNMENT CODE 2271.002

No Boycott of Israel. Pursuant to Section 2271.002 of the Texas Government Code, a) This section applies only to a contract that: (1) is between a governmental entity and a company with 10 or more full-time employees; and (2) has a value of $100,000 or more that is to be paid wholly or partly from public funds of the governmental entity. (b) A governmental entity may not enter into a contract with a company for goods or services unless the contract contains a written verification from the company that it: (1) does not boycott Israel; and (2) will not boycott Israel during the term of the contract.

P. TEXAS GOVERNMENT CODE 2252.152

Contracts with Companies Engaged in Business with Iran, Sudan, or Foreign Terrorist Organization Prohibited. Pursuant to Section 2252.152 of the Texas Government Code, prohibits the City from entering into a contract with a vendor that is identified by The Comptroller as a company known to have contracts with or provide supplies or service with Iran, Sudan or a foreign terrorist organization.

Q. TEXAS GOVERNMENT CODE 2274

By entering into this Agreement, Contractor verifies that: (1) it does not, and will not for the duration of the contract, have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association or (2) the verification required by Section 2274.002 of the Texas Government Code does not apply to the contract.

If Contractor is a company with 10 or more full-time employees and if this Agreement has a value of at least $100,000 or more, Contractor verifies that, pursuant to Texas Government Code Chapter 2274, it does not have a practice, policy, guidance, or directive that discriminates against a firearm entity or firearm trade association; and will not discriminate during the term of the contract against a firearm entity or firearm trade association.

Contractor represents and warrants that: (1) it does not, and will not for the duration of the contract, boycott energy companies or (2) the verification required by Section 2274.002 of the Texas Government Code does not apply to the contract.

If Contractor is a company with 10 or more full-time employees and if this Agreement has a value of at least $100,000 or more, Contractor verifies that, pursuant to Texas Government Code Chapter 2274, it does not boycott energy companies; and will not boycott energy companies during the term of the Agreement. This verification is not required for an agreement where a governmental entity determines that these requirements are inconsistent with the governmental entity’s constitutional or statutory duties related to the issuance, incurrence, or management of debt obligations or the deposit, custody, management, borrowing, or investment of funds.

R. ANTI-LOBBYING PROVISION

During the period between proposal submission date and the contract award, proposers, including their agents and representatives, shall not discuss or promote their proposal with any member of the Lubbock City Council or city staff except upon the request of the City of Lubbock Purchasing Department in the course of city-sponsored inquiries, briefings, interviews, or presentations.

S. PROTEST

All protests regarding the RFQ process must be submitted in writing to the City Director of Purchasing and Contract Management within 5 working days after the protesting party knows of the occurrence of the action which is protested relating to advertising of notices deadlines, proposal opening and all other related procedures under the Local Government Code, as well as any protest relating to alleged improprieties with the RFQ process. This limitation does not include protests relating to staff recommendations as to award of contract. Protests relating to staff recommendations may be directed to the City Manager. All staff recommendations will be made available for public review prior to consideration by the City Council as allowed by law.

FAILURE TO PROTEST WITHIN THE TIME ALLOTTED SHALL CONSTITUTE A WAIVER OF ANY PROTEST.

T. ANTI-LOBBYING PROVISION

DURING THE PERIOD BETWEEN PROPOSAL SUBMISSION DATE AND THE CONTRACT AWARD, PROPOSERS, INCLUDING THEIR AGENTS AND REPRESENTATIVES, SHALL NOT DISCUSS OR PROMOTE THEIR PROPOSAL WITH ANY MEMBER OF THE LUBBOCK CITY COUNCIL OR CITY STAFF EXCEPT UPON THE REQUEST OF THE CITY OF LUBBOCK PURCHASING DEPARTMENT IN THE COURSE OF CITY-SPONSORED INQUIRIES, BRIEFINGS, INTERVIEWS, OR PRESENTATIONS.

This provision is not meant to preclude offerors from discussing other matters with City Council members or City staff. The policy is intended to create a level playing field for all potential offerors, assure that contract decisions are made in public, and to protect the integrity of the RFQ process. Its purpose is to stimulate competition, prevent favoritism and secure the best work and materials at the lowest practicable price, for the best interests and benefit of the taxpayers and property owners. Violation of this provision may result in rejection of the offeror's proposal.

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